Manager, Global Partner Experience

About AirwallexAirwallex is a groundbreaking unified payments and financial platform designed for global businesses. We leverage our unique blend of proprietary infrastructure and innovative software to empower over 200,000 businesses around the world, including notable names like Brex, Rippling, Navan, Qantas, and SHEIN. Our fully integrated solutions encompass everything from business accounts and payments to spend management, treasury services, and embedded finance on a global scale.Founded in Melbourne, Airwallex boasts a team of over 2,000 talented and visionary professionals across 26 global offices. With a valuation of US$8 billion and backing from prestigious investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, we are at the forefront of building the future of global financial services. If you’re eager to embark on the most ambitious journey of your career, we invite you to join us.Attributes We ValueWe seek dynamic builders with a founder-like spirit who are driven by impact, rapid learning, and genuine ownership. You should possess strong expertise and critical thinking skills, fueled by a passion for our mission and operating principles. You thrive in fast-paced environments, demonstrating sound judgment, curiosity, and the capacity to make decisions based on fundamental principles while achieving a balance between speed and thoroughness.Your humble and collaborative nature will help transform innovative ideas into tangible products, ensuring you see projects through from start to finish. In this role, you will utilize AI to enhance efficiency and solve problems swiftly. You will face intricate, high-stakes challenges alongside exceptional colleagues, all while advancing your career as we shape the future of global banking. If this resonates with you, let’s create what’s next together.About the TeamThe Go-To-Market Partnership team at Airwallex is a synergistic group of dealmakers, partner managers, and experience builders dedicated to cultivating a vibrant ecosystem of partners and developers. Our mission is to expand Airwallex’s reach and elevate our offerings as the premier global financial platform.What You’ll DoAs the Manager of Global Partner Experience, you will play a pivotal role in steering and enhancing the overall performance of the Airwallex Partner Program. This entails the development and implementation of strategies and initiatives focused on accelerating the adoption and revenue growth of Airwallex solutions through our partners. The ideal candidate will be adept at devising creative solutions to elevate the capabilities and contributions of our partner network.

Role overview Channel Factory is hiring a Global Agency Partner in Singapore. The position centers on building and deepening partnerships with agencies, aiming to broaden the influence and effectiveness of Channel Factory’s video advertising solutions. What you will do Develop and maintain strong relationships with key agency stakeholders. Guide clients in using Channel Factory’s technology to achieve better results with video advertising across various platforms. Offer consultative support to help agencies reach their advertising goals. Work to establish Channel Factory as a trusted name in digital advertising. Location This role is based in Singapore.

Join Our Global Escalation Team:At Match Group, we are committed to fostering a safe and enjoyable environment for our users. We are seeking a motivated Global Escalations Specialist to facilitate the resolution of member escalations related to trust, safety, and support policies.As a vital part of our Global Escalations team, you will be responsible for investigating safety concerns, addressing abuse, troubleshooting bugs, and ensuring app functionality. You will also play a crucial role in upholding Match Group's Community Guidelines and Terms of Service.

Join Our Global Escalation Team:At Match Group, our Global Escalations team within the Member Experience department plays a critical role in ensuring the safety and satisfaction of our users. We are seeking a dedicated Senior Global Escalations Specialist who will be instrumental in addressing member escalations related to trust, safety, and support policies.In this role, you will investigate safety concerns, handle abuse reports, troubleshoot bugs, and assess app functionality, all while upholding Match Group's Community Guidelines and Terms of Service.

Nium stands at the forefront of global infrastructure, revolutionizing real-time cross-border payment solutions. Established to create the payment infrastructure of the future, we are developing a programmable, borderless, and compliant layer for money movement, facilitating instantaneous transactions among individuals, businesses, and intelligent systems. Our solutions empower banks, fintechs, payroll providers, travel platforms, marketplaces, and global enterprises to transfer funds seamlessly across the globe.With co-headquarters in San Francisco and Singapore, along with a dynamic presence in 14 markets and a diverse team spanning over 20 countries, we pride ourselves on a culture grounded in simplicity, continuous improvement, and collective success. Our milestone achievement in 2025 marked our strongest year yet, showcasing record revenue, transaction volumes, and EBITDA profitability, as we embark on a transformative phase of our journey. Emphasizing the importance of collaboration, we maintain a hybrid work model with three in-office days each week to foster innovation and alignment.Each year, we process over $50 billion through a robust network that extends to more than 190 countries, across 100 currencies and real-time corridors. We enable rapid payouts to accounts, wallets, and cards, facilitate local collections in 35 markets, and support card issuance across 34 countries, all underpinned by licenses in over 40 markets.Having raised over $300 million to date, Nium offers ambitious innovators an opportunity to redefine the future of global money movement on a large scale.The Senior Director of Human Resources will spearhead the Global HR Business Partner (HRBP) team, acting as a strategic advisor to senior business leaders across various international markets. This role is pivotal in aligning the global people strategy with business goals, enhancing organizational effectiveness, and ensuring HR practices and compliance governance are consistent yet adaptable across the United States, APAC, and EMEA regions.The ideal candidate will possess extensive international HR leadership experience, strong business acumen, and a demonstrated ability to lead high-performing HRBP teams within complex, multicultural environments. The mission of Nium's People team is to inspire and empower high-performing teams through a technology-driven, people-first approach, thus driving performance and ensuring Nium’s continued success.

Join Elastic as a Partner Manager in Singapore, where you will play a pivotal role in driving our partner ecosystem. You will collaborate with strategic partners to enhance our business growth and expand our market presence. Your ability to build and maintain relationships will be essential in creating value for both Elastic and our partners.

Partner Sales ManagerAs the Partner Sales Manager at Sumo Logic, you will play a pivotal role in driving partner development initiatives with our key partners, including distributors, AWS, systems integrators, consulting organizations, and value-added resellers. Your strategic mindset will be essential in generating revenue through collaborative sales efforts and addressing complex challenges. You will oversee the success of our partnerships by implementing enablement strategies, go-to-market initiatives, and pursuing sales opportunities. Collaborating with sales, marketing, and product management teams, you will serve as the primary liaison for our technical alliance partners.Your responsibilities include managing and expanding our partner-driven revenue goals within a designated geographic area.

At NiCE, we embrace challenges without limits. Our ambition drives us to be game changers, and we play to win. We uphold the highest standards and consistently exceed them. If you share our passion, we offer a career opportunity that will ignite your potential.What does this role entail?The Partner Enablement Manager is pivotal in strategizing, coordinating, and implementing initiatives that enhance partner capabilities, boost performance, and foster a robust partner ecosystem. This position collaborates closely with product, sales, and readiness teams to identify the enablement needs of partners and develop programs that empower them to effectively position, sell, and deliver our solutions.How will you make a difference?Design and execute partner enablement programs that elevate partner capabilities across sales, delivery, and technical roles.Work alongside product, sales, and readiness teams to pinpoint partner enablement necessities and transform them into structured programs.Create and facilitate training sessions, workshops, and resources that enhance partner proficiency in positioning, selling, and implementing our solutions.Oversee all logistics related to enablement programs, ensuring timely communication and alignment among stakeholders.Analyze partner performance trends and leverage insights to update programs and initiate new enablement strategies.Collaborate with internal teams to guarantee that enablement materials are accurate, relevant, and synchronized with product updates and market demands.Engage directly with partners to solicit feedback and improve the effectiveness and value of enablement initiatives.Maintain consistent communication with internal and external stakeholders to ensure cohesive partner support.

Join Delivery Hero as a Manager of Partner Growth in Singapore, where you will play a pivotal role in driving the expansion of our partnerships. You will be responsible for identifying new business opportunities, nurturing existing relationships, and implementing strategic initiatives that contribute to our growth objectives.Your analytical skills and innovative mindset will be crucial in analyzing market trends and ensuring our partners thrive in a competitive landscape. Collaborate with cross-functional teams to deliver exceptional results and enhance our service offerings.

Funding Societies | Modalku stands as the foremost digital finance platform for small and medium-sized enterprises (SMEs) across Southeast Asia. With licenses in Singapore, Indonesia, Thailand, Malaysia, and Vietnam, we are proudly backed by esteemed investors such as Sequoia India (Peak XV), Softbank Vision Fund, Khazanah, and SMBC Bank. Our mission is to empower SMEs by facilitating business financing sourced from individual and institutional investors, while also offering payment solutions tailored for both SMEs and consumers.At Funding Societies | Modalku, our core values encapsulated in GETFS guide our operations:Grow Relentlessly: We aim to be our best, most authentic selves.Enable Teamwork, Disable Politics: We believe in success through collaboration.Test Measure Act: Continuous curiosity drives our innovation.Focus on Impact: We prioritize actions that yield tangible results.Serve with Obsession: We are committed to building long-term, mutually beneficial relationships through a customer-centric approach.We are seeking a passionate and motivated individual to fill the role of Assistant Manager, Client Experience. This person will specialize in our SME lending product and will play a crucial role in enhancing client interactions.Key Responsibilities:Team Leadership & Oversight:Lead and mentor the Client Experience (CX) team, offering guidance, support, and training to uphold high service standards.Supervise daily CX operations, encompassing live chat, email, hotline support, and post-sales services.Track team performance metrics (e.g., response times, resolution rates, customer satisfaction) and implement necessary improvements.Customer Journey & Service Excellence:Ensure a seamless and consistent customer experience throughout all touchpoints—from onboarding (document collection, KYC) to post-loan servicing.Address escalated customer concerns with professionalism, delivering timely and satisfactory resolutions.Process & Experience Enhancement:Identify and rectify inefficiencies in the customer service workflows to drive continuous improvement.Collaborate with product, operations, and tech teams to enhance internal tools, client-facing platforms, and communication channels.Lead initiatives aimed at optimizing customer onboarding, engagement, and retention.Insights & Feedback Management:Proactively collect, analyze, and report on client feedback through calls, surveys, and interactions.Translate feedback into actionable insights, driving cross-functional follow-ups to enhance products, processes, and customer experiences.Stakeholder Collaboration & Reporting:Act as the CX point of contact in stakeholder meetings, ensuring alignment with business objectives and strategies.

Role Overview KnowBe4 is hiring a Partner Account Manager based in Singapore. This role centers on building and maintaining strong relationships with partners, ensuring they receive the support and service needed to succeed with KnowBe4 products. What You Will Do Develop and execute strategic plans to drive partner engagement and growth Work closely with internal teams to support partners and meet shared business goals Focus on partner satisfaction, helping partners maximize their success with KnowBe4 solutions Location This position is based in Singapore.

As a Business Manager at NCS, you will be instrumental in advancing the effectiveness of our Global Services Organization (GSO). Your focus will be on optimizing operational workflows and facilitating key business initiatives. Reporting directly to the GSO Head of Planning and Operations, you will work to eliminate inefficiencies, streamline processes, and oversee GSO-related programs to support our leadership team in scaling operations globally.Key Responsibilities:Enhancing Operational Efficiency: Collaborate with GSO teams to manage daily operations, foster decision-making, and ensure cross-departmental coordination.Prepare for sales cadence reviews, track action items for completeness, and facilitate business review meetings with GSO teams along with Finance and Group Resourcing.Business Strategy Execution: Support the conversion of GSO Business Strategy into actionable plans, monitoring KPIs and financial metrics to assess performance and identify opportunities for improvement.Act as a liaison among internal and external stakeholders such as Alliance Partners, HR, IT, Marketing, and Compliance to enhance communication and execution.Management Reporting: Ensure GSO dashboard readiness, KPIs, and reporting packs are available for GSO leads, partnering with cross-functional managers to drive performance and accountability across teams.Training & Knowledge Management: Coordinate training sessions and knowledge management programs within the GSO, collaborating with Learning & Knowledge and department administrators.Repository Management: Maintain GSO-specific repositories like client data and SharePoint sites, ensuring they are current and accessible.Transformation Initiatives: Assist GSO leadership in promoting and implementing transformation programs.Risk Management: Collaborate with stakeholders to identify risks and develop actionable plans for resolution.

WalkMe, a proud member of the SAP family, has transformed the digital landscape with its pioneering Digital Adoption Platform (DAP). Our innovative solutions empower business leaders to fully leverage technology, enhancing efficiency and visibility across their organizations. By utilizing WalkMe’s core features—guidance, engagement, insights, and automation—employees are equipped to thrive in today's complex digital environment, ultimately driving successful digital transformation.In collaboration with SAP, WalkMe is redefining the digital transformation journey, enabling businesses to unlock the full potential of SAP's powerful ERP solutions while enhancing user experience and productivity through WalkMe's intuitive platform.As the Asia Partner Business Manager at WalkMe, you will play a crucial role in expanding our partner ecosystem. You will manage a diverse portfolio of partners—including System Integrators (SIs), Value-Added Resellers (VARs), Solution Providers, and Digital Transformation Consultants—utilizing programmatic, data-driven, and scalable engagement models to accelerate growth.This position is pivotal in empowering partners to deliver value across WalkMe’s Digital Adoption Platform (DAP). You will ensure partners are well-trained, enabled, and aligned with our standards of excellence in delivery. Serving as a crucial link between partners and WalkMe’s internal teams, you will drive ecosystem impact at scale, enhancing partner-sourced and partner-influenced pipeline, improving partner readiness, and reinforcing WalkMe’s market presence.This entry-level position reports directly to the APAC Vice President of the WalkMe Alliances & Channels organization.

About AirwallexAirwallex stands at the forefront of a unified payments and financial platform tailored for global enterprises. Our innovative blend of proprietary infrastructure and advanced software has empowered over 200,000 businesses across the globe—including prominent names like Brex, Rippling, Navan, Qantas, SHEIN, and many others—to seamlessly manage their business accounts, payments, spend management, treasury functions, and embedded finance solutions on a global scale.Founded in Melbourne, we boast a diverse team of over 2,000 talented individuals in technology across 26 international offices. With a valuation of US$8 billion and support from leading investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is pioneering the future of global payments and finance. If you're eager to embark on one of the most ambitious journeys in your career, we invite you to join our team.

About Appier Appier is a cutting-edge AI SaaS company dedicated to simplifying AI by creating intelligent software solutions. Established in 2012, we proudly operate 17 offices across the Asia-Pacific, the United States, and Europe, and are publicly listed on the Tokyo Stock Exchange. For more information, please visit www.appier.com. About the Role We are on the lookout for a process-driven HR Operations professional who is enthusiastic about designing scalable, automated, and data-driven employee services. At Appier, we don’t just execute operations; we constantly innovate and improve them. This position is ideal for someone who enjoys tackling complex challenges and aims to elevate HR tasks into high-quality, standardized workflows. This role can be based in Singapore, Taiwan, or EMEA. As a vital member of the Employee Experience (HR Ops) team, you will act as our internal expert for Global Mobility and Immigration, overseeing the entire employee lifecycle. Collaborating closely with the team, you will systematically audit and enhance core HR processes—from onboarding to offboarding—ensuring compliance, efficiency, and readiness for global expansion. We seek a "builder" mindset: someone who is not complacent with the status quo and thrives on leveraging technology to minimize manual labor. Whether you are resolving intricate visa issues or refining our HRIS workflow, your mission is to deliver a seamless and reliable experience for all Appiers.

Empowering the Future with AvePoint AvePoint stands as a global frontrunner in data management and governance, serving over 21,000 clients worldwide. Our mission is to enhance digital workplaces across platforms like Microsoft, Google, and Salesforce, among others. With an extensive global channel partner program that includes over 3,500 managed service providers and value-added resellers, our innovative solutions are available in more than 100 cloud marketplaces. To discover more, please visit www.avepoint.com. At AvePoint, we prioritize the growth and development of our team members. Our dynamic culture, characterized by agility, passion, and collaboration, empowers you to shape your career, make a meaningful impact, and take charge of your future. Join us and unlock your potential! Your Role: As a Partner Technical Success Manager, you will engage with enterprise customers to identify and qualify sales leads, present our award-winning software solutions, and oversee the complete sales cycle. If you possess a proven track record in enterprise sales, we want to hear from you! Reporting to the VP of Sales – Asia, your key responsibilities will include: Conducting market research to identify competition and opportunities. Formulating a comprehensive enterprise sales strategy for your designated territory. Creating and executing collaborative partner business plans aimed at surpassing growth and margin targets. Identifying business use cases and presenting tailored solutions to foster enterprise opportunities. Negotiating and finalizing enterprise agreements, while nurturing long-term, high-value client relationships. Leading the managed pilot process alongside technical teams and showcasing results to clients. Collaborating with dedicated pre-sales engineers and cross-functional teams to secure business opportunities. Working effectively with teams across various regions and offices. Is This the Right Opportunity for You? We seek individuals who value agility, passion, and teamwork; those who bring innovative ideas and are eager to learn, grow, and advance in their careers. Bring your skills and build upon what you know with us!

Join Datadog as a Senior Partner Manager - Channels and play a pivotal role in cultivating and managing strategic partnerships that drive customer adoption and revenue growth. We seek an accomplished sales professional with expertise in Channel & Alliances to identify, recruit, and nurture long-term partnerships with key players such as managed services providers, professional services partners, resellers, and cloud provider alliances. This is an exciting opportunity to contribute to the growth of a leading cloud software company.At Datadog, we cherish our office culture, which fosters collaboration and creativity. Our hybrid work environment allows Datadogs to maintain a balanced work-life harmony that suits them best.

Since its inception, Fivetran has committed to simplifying and ensuring reliable access to data, much like electricity. With our innovative platform, customer data seamlessly integrates into their warehouses, organized and ready for analysis without the need for engineering or maintenance. We take pride in empowering organizations to harness our technology daily, transforming them into data-driven entities.About the RoleWe are seeking a dynamic Technology Partner Sales Manager to join our Global Alliances team. In this pivotal role, you will spearhead revenue growth, focusing on expanding our co-selling ecosystem with prominent technology partners such as Snowflake, Databricks, and major cloud providers (AWS, GCP, and Azure). You will serve as the crucial link between Fivetran’s internal sales teams and our partners’ field organizations, ensuring we collaborate to source, co-sell, and secure high-value deals.This is a full-time remote position based in Singapore.Technologies You’ll UseSalesforce (SFDC): For tracking opportunities, managing pipelines, and tagging partner activities.Crossbeam: For account mapping, enriching lists, and pinpointing joint targets with partners.Gong & Looker: To identify co-sell opportunities and analyze pipeline health.Sugar: To streamline day-to-day co-selling processes and enhance system efficiencies.Slack: For real-time communication and alignment with partner account executive teams.What You’ll DoImplement joint sales initiatives with technology partners to drive revenue and achieve incremental booking targets.Facilitate pipeline generation by identifying co-sell opportunities within Fivetran's open pipeline.

Join ASM, where cutting-edge technology meets a collaborative culture.With over 55 years of pioneering innovation, ASM is at the forefront of advanced semiconductor technology. Our diverse team of more than 4,500 professionals from 70 nationalities plays a pivotal role in shaping trends in 5G, cloud computing, AI, and autonomous driving. We are committed to inclusivity, sustainability, and making a positive global impact. Our development programs are designed to foster your growth, pushing the boundaries of innovation and unlocking your potential.Mission of the RoleThe Senior Manager, Global Customs, will oversee compliance with international trade regulations, optimize duty savings through Free Trade Agreements (FTAs), and manage all customs-related processes. This role requires close collaboration with internal stakeholders, customs brokers, and governmental bodies to ensure smooth and compliant cross-border trade.Key ResponsibilitiesCustoms Compliance:Collaborate globally on customs valuation analysis aligned with internal transfer pricing (TP) structures.Review import/export documentation to ensure compliance with local and international customs regulations.Work with global customs brokers and authorities to resolve clearance issues.Act as a subject matter expert on global customs valuation matters.Free Trade Agreements (FTAs):Analyze and interpret global FTA rules of origin and eligibility criteria.Coordinate with suppliers to obtain and validate origin documentation, such as Certificates of Origin.Maintain documentation and audit trails to support FTA claims and duty savings.Identify opportunities for ASM to reduce global import duties.ACVA:Assist with ACVA engagements and review annual ACVA reports, including voluntary amendments as applicable.Customs Audit:Prepare and support ad-hoc inquiries and audits conducted by global customs authorities.

Role overview The Senior Manager, People Partner at Delivery Hero in Singapore plays a central role in shaping the company’s people strategy. This position focuses on building a collaborative work environment and ensuring that HR practices align with business goals. Leading a team of People Partners, the Senior Manager works to strengthen performance and employee engagement throughout the organization. What you will do Develop and implement people strategies that support company objectives Lead, mentor, and grow a team of People Partners Champion initiatives aimed at boosting employee engagement and maintaining high performance Align HR practices with the needs of the business