Lead User Experience Instructor

General Assembly (GA) has been at the forefront of transforming careers since 2011 through innovative, hands-on education that addresses today’s most sought-after skills. Featured in prominent publications such as The Economist, Wired, and The New York Times, GA provides training in web development, data science, design, business, and more, with offerings both online and across global campuses. With over 60,000 alumni from various backgrounds, GA not only enriches individual careers but also aids companies in nurturing top-tier tech talent, fostering innovation through strategic learning initiatives. More than 21,000 employees at prestigious organizations worldwide have enhanced their digital skills through our upskilling and reskilling programs. Recognized on Deloitte’s Technology Fast 500 and hailed by Fast Company for our world-changing ideas, we are proud to be the leading innovator in education.At GA, we tackle one of the most critical challenges of our era—the future of work. Acknowledged by the World Economic Forum, BCG, and the OECD, we offer tangible solutions to these pressing issues, engaging daily with corporate leaders who depend on GA to implement strategies for their future workforce.We are actively seeking a Lead Instructor for our full-time User Experience Bootcamp, a transformative 12-week program.Our User Experience Bootcamp (UXB) is a life-changing educational journey designed to equip students with the skills and mindsets necessary for successful careers in product design. We are in search of a Lead Instructor with diverse, cross-functional experience to join our expanding instructional team.This role requires the instructor to be based in Singapore, with a hybrid delivery format encompassing both in-person and online components. Candidates must hold a valid work permit or be Singapore citizens or permanent residents, as we are currently not offering sponsorship.If you are passionate about user experience and wish to significantly impact the next generation of product designers, we invite you to join our dynamic team.

Since its inception in 2011, General Assembly has redefined career trajectories for countless individuals through innovative, hands-on education in the most sought-after skills of today. Celebrated in prestigious publications like The Economist, Wired, and The New York Times, GA provides comprehensive training in web development, data analytics, design, business acumen, and more, available both online and at our campuses worldwide. Our thriving professional network consists of over 60,000 alumni, both full-time and part-time. Beyond empowering individuals, GA collaborates with employers to nurture top tech talent and stimulate innovation by equipping teams with strategic learning solutions. Over 21,000 professionals from leading organizations globally have enhanced their digital skills through our upskilling programs. GA's excellence has been recognized by Deloitte’s Technology Fast 500, and Fast Company has lauded us as leaders in World-Changing Ideas, as well as the #1 Most Innovative Company in Education.At GA, we are at the forefront of addressing one of the most critical challenges of our time: the future of work. Recognized by institutions such as The World Economic Forum, BCG, and the OECD, we are among the few organizations providing real solutions to these pressing issues. In this role, you will engage daily with corporate leaders who depend on GA to implement these solutions within their future-ready workforce.We are currently in search of a lead instructor for our part-time (24 weeks) User Experience Bootcamp.Why Join as a User Experience Instructor?If you have a passion for user experience and wish to inspire the next generation of product designers, we invite you to consider joining our instructional team. Our User Experience Bootcamp (UXB) offers a transformative learning experience where participants acquire the skills and mindsets necessary for product design careers. We seek a lead instructor with diverse UX expertise to contribute significantly to our expanding team.This position is based in Singapore and is delivered in a hybrid format (campus and online). Instructors must reside in Singapore and possess a valid work permit or be Singapore citizens or permanent residents, as we are not currently sponsoring employees.

Activate Interactive Pte Ltd seeks a User Experience Researcher & Service Designer based in Singapore. The role centers on understanding what users need and shaping services that enhance their experience. Key responsibilities Conduct both qualitative and quantitative research to uncover actionable insights Create user personas and journey maps to inform design decisions Collaborate with cross-functional teams to deliver solutions focused on users Balance user needs with business objectives in all design work Collaboration This position involves close work with fellow designers, product managers, and other stakeholders. Research findings are translated into practical improvements for services and products.

Become a Trailblazer in the Crypto Arena!Coins stands as the leading cryptocurrency platform in The Philippines, having earned the confidence of over 18 million users. Our user-friendly mobile application allows individuals to seamlessly buy and sell a diverse range of cryptocurrencies while accessing various financial services.Fully regulated by the Bangko Sentral ng Pilipinas (BSP), Coins is the first crypto company in Asia to obtain both Virtual Currency and Electronic Money Issuer licenses from a central banking authority.

Experience Design Lead – Singapore Join our dynamic and expanding team to lead Experience Design on strategic projects. About Valtech: Valtech is at the forefront of transforming the relationship between brands and their audiences. As a prominent global digital innovation agency, we integrate creativity, technology, and strategic insight to tackle intricate business challenges and provide outstanding experiences. With over 6,500 skilled professionals across more than 60 offices in over 20 countries, we are broadening our presence in Singapore. At Valtech, we are committed to facilitating business transformation as trusted partners to some of the world's most esteemed brands. We offer our team members growth prospects, a culture rooted in values, international career opportunities, and the chance to influence the future of experience design. Your Opportunity: As the Experience Design Lead, you will spearhead multidisciplinary teams in crafting comprehensive experiences for enterprise clients throughout Asia. Your role will span from insights to strategy to design, implementing human-centered and data-driven solutions within agile delivery teams and regional initiatives. You should possess over 12 years of experience, a growth-oriented mindset, and a passion for making a significant impact. To excel in this role, you are a digital native passionate about delivering aesthetic design in digital transformation initiatives. Your portfolio should showcase your ability to develop complex, scalable digital solutions across Web, Mobile, and connected experiences. It is crucial that you have gained experience in a similar context to Valtech—either within a Digital Transformation Consultancy or a Digital Agency—delivering solutions that seamlessly merge creative design with technical expertise and Data/AI capabilities. Your Role: Lead the complete design process from identifying problems to delivering final experiences. Facilitate design thinking and collaborative workshops. Conduct user research, including interviews and surveys. Perform competitor analysis and benchmarking. Develop meaningful information architecture, customer journey maps, and user flows aligned with business objectives. Excel in creating customer interactions and motion design. Advocate for inclusive design and accessibility (WCAG), integrating it into every decision. Transform insights into actionable outcomes: prototype, test, and iterate with defined business goals. Collaborate with cross-functional teams across Strategy, Product, Data, and Engineering.

Join PRISM+, Singapore’s premier homegrown electronics brand, recognized for its innovation and commitment to making premium technologies accessible to all. Established in 2017, we quickly ascended to become the leading monitor and smart TV brand in Singapore, disrupting traditional markets with our affordable, high-quality products. Our expansion into various home electronics and appliances showcases our dedication to excellence and customer satisfaction. At PRISM+, every day presents an opportunity to innovate and shape the future of consumer technology. Be a part of a team where your contributions are valued and your professional growth is supported.Key ResponsibilitiesLead, mentor, and inspire a dynamic team of 20 customer service agents, both onshore and offshore.Provide day-to-day support to the team in addressing complex customer inquiries and ensuring high satisfaction levels.Utilize business tools to monitor communications across calls, emails, and chats, ensuring a world-class customer experience.Make empathetic and informed decisions to enhance customer satisfaction across all channels.Drive the team to achieve and surpass performance metrics, leveraging strengths to improve results.Understand and uphold company policies and service level agreements (SLAs), regularly reviewing and refining processes.Continuously assess workflows for efficiency and relevance, ensuring value for both internal and external stakeholders.Analyze reports to identify strengths and areas for improvement, implementing strategies accordingly.Foster a culture of continuous improvement and employee engagement.

Join Our Team as a Senior Experience Designer in Singapore! About Valtech: At Valtech, we are at the forefront of transforming how brands engage with their customers. As a global leader in digital innovation, we integrate creativity, technology, and strategic insight to tackle complex business challenges and create exceptional experiences. With a robust team of over 6,500 professionals across more than 60 offices in 20+ countries, we are expanding our presence in Singapore. At Valtech, we empower our people with growth opportunities, foster a values-driven culture, and provide international career paths, allowing you to help shape the future of digital experiences. Your Opportunity: As a Senior Experience Designer, you will be a key contributor, conceptualizing, creating, and delivering visually impactful and functionally rich digital solutions for some of the world’s most recognized brands. Your role will involve transforming research into elegant, accessible designs while collaborating closely with product, data, and engineering teams. You will also have the opportunity to mentor junior designers, contributing to their professional growth. With over 8 years of experience, a growth mindset, and a passion for making a lasting impact, you will thrive in this role. Success in this position requires a digital native who excels in delivering aesthetic design within digital transformation initiatives. Your portfolio should demonstrate your capability in developing complex, scalable digital solutions across web, mobile, and connected experiences. Experience in a similar environment, such as a Digital Transformation Consultancy or Digital Agency, is essential, particularly in delivering solutions that seamlessly blend creative design with technical expertise and data/AI capabilities. Your Responsibilities: Utilize your extensive experience in design thinking methodologies (e.g., Double Diamond). Frame challenges, explore solutions, and deliver high-quality user experiences. Leverage modern tools (e.g., AI) to synthesize research and conceptualize responsibly. Integrate accessibility and inclusivity into all design decisions from the start. Develop meaningful information architecture, customer journeys, and user flows aligned with business objectives. Excel in crafting customer interactions and motion design. Transform insights into actionable outcomes: prototype, test, and iterate with clear business goals. Collaborate with cross-functional teams across Strategy, Product, and Data.

Since 2011, General Assembly has revolutionized the futures of countless individuals through innovative, hands-on education in today’s most sought-after skills. Recognized in prestigious publications such as The Economist, Wired, and The New York Times, GA provides comprehensive training in web development, data science, design, business, and more, both online and at campuses globally. Our thriving professional community includes over 60,000 alumni, both full-time and part-time. Additionally, GA empowers employers to nurture elite tech talent, driving innovation and equipping teams with essential skills through strategic learning initiatives. More than 21,000 employees from leading companies worldwide have enhanced their digital proficiency through our upskilling programs. GA has also been distinguished as one of Deloitte’s Technology Fast 500 and recognized by Fast Company as a leader in World-Changing Ideas and the #1 Most Innovative Company in Education.At GA, we are at the forefront of addressing one of the most significant challenges of our time – the future of work. Acknowledged by organizations like The World Economic Forum, BCG, and the OECD, we are uniquely positioned to offer tangible solutions. In this position, you will engage daily with corporate leaders who depend on GA to implement these strategies within their future workforce.We are currently seeking a passionate Lead Instructor for our immersive full-time (12-week) Software Engineering Bootcamp.Your Opportunity as an Instructor:The Software Engineering Bootcamp is a transformative educational experience designed to equip students with the skills and mindsets necessary for launching new careers as web developers. We are in search of a Lead Instructor with extensive front-end and back-end development expertise to join our dynamic instructional team.This position is based in Singapore and is offered in a hybrid format (both on-campus and online), necessitating that instructors reside in Singapore and possess a valid work permit or be a Singapore citizen or permanent resident. (Please note that we are currently not sponsoring work permits for employees.)Why Join Our Software Engineering Bootcamp?If you aspire to create a life-changing impact by sharing your passion for software development with the next generation of developers, we invite you to consider becoming part of our team. We provide more than just skills training; we seek educators who resonate with our vision of fostering and mentoring a vibrant community of learners.

Since its inception in 2011, General Assembly has been at the forefront of transforming careers globally through innovative, hands-on education in the most sought-after skills of today. With recognition from leading publications such as The Economist, Wired, and The New York Times, GA provides comprehensive training in various disciplines including web development, data science, design, business, and beyond, available both online and at campuses worldwide. Our expansive professional network includes over 60,000 alumni who have benefited from our programs. Furthermore, we partner with employers to cultivate top tech talent and drive innovation by enhancing their teams through strategic learning initiatives. Over 21,000 employees at leading organizations have advanced their digital skills through our upskilling and reskilling programs. GA has earned accolades, including a spot on Deloitte’s Technology Fast 500, and has been recognized by Fast Company as a leader in World-Changing Ideas as well as the #1 Most Innovative Company in Education.As we address one of the most significant challenges of our era—the future of work—GA stands out as a company providing real solutions acknowledged by The World Economic Forum, BCG, and OECD. In this position, you will engage daily with corporate leaders who depend on GA to help implement these solutions within their future workforce.We are in search of a lead instructor for our intensive 12-week Data Analytics Bootcamp.Instructors Wanted:Our Data Analytics Bootcamp offers a transformative educational experience, equipping students with the skills and mindset necessary to embark on new careers as data analysts. We seek a lead instructor proficient in data cleaning, analysis, and presentation to stakeholders and clients.This role is based in Singapore and is delivered in a hybrid format (both on-campus and online), requiring instructors to reside in Singapore and possess an eligible work permit or be a Singapore citizen or permanent resident. (Note: We are not currently sponsoring employees.)Why Teach Our Data Analytics Bootcamp?If you are passionate about making a meaningful impact by sharing your expertise in data analytics with the next generation of analysts, we invite you to consider joining our team. We provide more than just skills training; we seek educators who align with our vision of facilitating and mentoring a community of future data professionals.

Join our dynamic team at AppLovin as a User Growth Operations Specialist. In this pivotal role, you will focus on enhancing our user acquisition strategies and optimizing operational efficiencies to drive growth. Your analytical skills and innovative mindset will be essential as you collaborate with cross-functional teams to implement growth initiatives.

As the Content Design Lead at Wise, you will play a pivotal role in shaping our user experience. You will lead a team of talented content designers to create compelling digital experiences that resonate with our global audience. Your expertise in content strategy and design will help enhance our brand's presence and ensure that our messaging is clear, concise, and impactful.

Workplace Strategy and PlanningAs the Workplace Experience Lead at NCS, you will spearhead initiatives to implement policies and procedures that ensure our workplace aligns with NCS standards while optimizing space utilization. You will be tasked with introducing innovative solutions that enhance productivity and support our global growth objectives. This role involves collaborating with external consultants and IT partners to keep workplace systems updated and aligned with business needs. Additionally, you will work closely with various departments such as Property, IT, People & Culture, and Marketing to cultivate a cohesive workplace experience across the organization and bolster our regional offices.Building and Facilities ManagementIn this role, you will be responsible for strategizing and overseeing full-cycle projects including office renovations, relocations, and the return-to-office process. Your duties will encompass project governance, tracking, reporting, and execution to ensure all projects are completed within stipulated deadlines and adhere to corporate governance standards. You will lead the facilities team in managing site activities such as maintenance, landlord liaison, supplies procurement, food operations, space planning, and sustainability programs. Balancing the standardization of workplace fit-out, amenities, and functionality across various sites while accommodating the unique character of each building and local market will be vital. Sustainability will be a focal point, and you will champion sustainable practices in building design, energy consumption, resource usage, and waste management. Additionally, you will oversee vendor management, including contract negotiations, service level agreements, and performance reviews for workplace services such as cleaning and maintenance, with the aim of optimizing services for efficiency and cost-effectiveness.Workplace ExperienceYou will play a central role in enhancing the overall workplace experience for our employees, ensuring their needs are met while driving the organization’s broader goals.

Join Our Global Escalation Team:At Match Group, we are committed to fostering a safe and enjoyable environment for our users. We are seeking a motivated Global Escalations Specialist to facilitate the resolution of member escalations related to trust, safety, and support policies.As a vital part of our Global Escalations team, you will be responsible for investigating safety concerns, addressing abuse, troubleshooting bugs, and ensuring app functionality. You will also play a crucial role in upholding Match Group's Community Guidelines and Terms of Service.

Join Our Global Escalation Team:At Match Group, our Global Escalations team within the Member Experience department plays a critical role in ensuring the safety and satisfaction of our users. We are seeking a dedicated Senior Global Escalations Specialist who will be instrumental in addressing member escalations related to trust, safety, and support policies.In this role, you will investigate safety concerns, handle abuse reports, troubleshoot bugs, and assess app functionality, all while upholding Match Group's Community Guidelines and Terms of Service.

Salary Range:- $4,000–$6,000Location:- Tai SengWorking Days:- Wednesday to SundayResponsibilities:Drone Pilot Responsibilities:- Execute UAV flight missions tailored to diverse project needs while prioritizing safety and operational efficiency.- Strategically plan flight paths, prepare necessary equipment, and conduct on-site drone operations.- Perform post-flight processing, including video editing, orthophoto stitching, mapping, and compiling reports.- Regularly maintain, inspect, and troubleshoot UAV systems and equipment.- Assist in internal test flights, demonstrations, and data collection initiatives.- Ensure all operations adhere to aviation regulations and company standard operating procedures (SOPs).Drone Instructor Responsibilities:- Develop and present comprehensive drone training programs for students across varying skill levels.- Instruct on drone components, flight controls, safety protocols, and airspace regulations.- Deliver hands-on training in drone operation, flight maneuvers, and mission execution.- Track student progress and provide mentorship to enhance confidence and skill competency.- Assume control of UAVs in emergency or unsafe scenarios during training sessions.- Maintain detailed training records and assessments.- Report any training-related incidents to the Head of Department.

Join fuku as a Drone Pilot and Instructor, where you will play a pivotal role in shaping the future of UAV operations. You will conduct UAV flight missions tailored to various project requirements while ensuring the highest standards of safety and operational effectiveness. Your responsibilities will include planning flight routes, preparing equipment, and executing on-site drone operations. You will also engage in post-processing tasks such as video editing and mapping, maintaining and troubleshooting UAV systems, and assisting in internal test flights and demonstrations. Compliance with aviation regulations and company SOPs is essential.As an instructor, you will prepare and deliver comprehensive drone training programs for students across different skill levels. You will provide thorough instruction on drone components, safety procedures, and flight controls, ensuring hands-on training in drone handling and mission execution. Monitoring student progress and maintaining training records will be crucial for building their confidence and competency. In case of emergencies during training, you will take control of UAVs to ensure safety. All training-related incidents must be reported to the Head of Department.

Since 2011, General Assembly has been at the forefront of transforming careers through innovative, hands-on education in the most sought-after skills. Featured in prestigious publications like The Economist, Wired, and The New York Times, GA provides training in web development, data analysis, design, business, and more, available both online and at campuses globally. Our thriving professional community includes over 60,000 alumni, and we continue to expand. We not only empower individuals to advance their careers but also assist companies in cultivating top-tier tech talent and driving innovation through strategic learning initiatives. More than 21,000 employees across leading organizations have enhanced their digital skills through our comprehensive upskilling programs. GA has earned recognition as one of Deloitte's Technology Fast 500 and has been hailed by Fast Company as a leader in World-Changing Ideas as well as the #1 Most Innovative Company in Education.At GA, we are pioneering solutions to one of the most significant challenges of our era—the future of work. Acknowledged by organizations such as The World Economic Forum, BCG, and the OECD, we are among the few providing real answers. In this position, you will engage daily with corporate leaders who count on GA to implement these solutions within their future workforce.We are on the lookout for an enthusiastic lead instructor for our part-time (24-week) Data Analytics Bootcamp.Our Data Analytics Bootcamp is a transformative educational journey that equips learners with the essential skills and mindset to embark on new careers as data analysts. We seek a lead instructor who possesses experience in cleaning, analyzing, and presenting data effectively to stakeholders and clients.This role is based in Singapore and is offered in a hybrid format (on-campus and online), necessitating that instructors reside in Singapore and hold an eligible work permit or be a Singapore citizen or permanent resident. (Please note that we are not currently sponsoring employees.)If you are passionate about making a significant impact by sharing your expertise in data analytics with the next generation of analysts, we would love for you to join our team. We are committed to delivering more than just skills training and seek educators who align with our vision for facilitating and mentoring a collaborative learning environment.

Job Opportunity: Drone Pilot & InstructorJoin the innovative team at fuku as a Drone Pilot & Instructor in Singapore. This is a unique opportunity to work in the burgeoning field of UAV technology and education. Salary Range: $4,000–$6,000Location: Tai SengWorking Days: Wednesday to Sunday---Key Responsibilities:Drone Pilot Duties:- Execute UAV flight missions tailored to diverse project specifications, prioritizing safety and operational efficiency.- Strategically plan flight paths, prepare necessary equipment, and oversee drone operations on-site.- Carry out post-processing activities including video editing, orthophoto stitching, mapping, and report generation.- Conduct regular maintenance, inspections, and troubleshooting of UAV systems and equipment.- Participate in internal test flights, demonstrations, and data collection initiatives.- Adhere to aviation regulations and company standard operating procedures (SOPs) throughout all operations.Drone Instructor Duties:- Design and deliver comprehensive drone training programs tailored for students across varying skill levels.- Instruct on drone components, flight controls, safety protocols, and airspace regulations.- Facilitate practical training in drone handling, flight maneuvers, and mission execution.- Track student progress and provide mentorship to enhance confidence and skillset.- Assume control of UAVs during emergency situations or unsafe conditions during training sessions.- Maintain accurate training records and assessment reports.- Report any training-related incidents to the Head of Department.---Qualifications:- Minimum Diploma in any discipline or equivalent qualification.- 1 to 3 years of hands-on experience in drone operations, UAV projects, or technical fieldwork.- Strong technical proficiency coupled with practical operational skills.- Solid understanding of drone operations, safety measures, and aviation regulations.- Excellent communication and interpersonal abilities.- Detail-oriented, responsible, and safety-conscious.- Capable of working in outdoor and field environments.- Willingness to travel internationally for project implementations and training assignments.- Ability to work independently and collaboratively within a team setting.

About AirwallexAirwallex is a pioneering global payments and financial platform that unifies various financial services for businesses worldwide. With our proprietary infrastructure and advanced software solutions, we empower over 200,000 global businesses, including renowned names like Brex, Rippling, Navan, Qantas, and SHEIN. Our integrated solutions cover everything from business accounts, payments, spend management, treasury services, to embedded finance on a global scale.Founded in Melbourne, we boast a diverse and talented team of over 2,000 innovative professionals across 26 global offices. Valued at $8 billion and supported by top-tier investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of shaping the future of global financial services. If you’re prepared to take on groundbreaking challenges and make a significant impact, we invite you to join us.Attributes We ValueWe seek driven builders who possess a founder-like spirit and desire to create meaningful change, accelerate their learning, and embrace ownership in their roles. You will bring strong expertise and analytical thinking, motivated by our mission and operating principles. You work swiftly with sound judgment, explore deeply with curiosity, and make informed decisions based on fundamental principles, maintaining a balance between speed and thoroughness.You are humble, collaborative, and adept at turning innovative concepts into tangible products, demonstrating a strong drive to “get stuff done” from concept to execution. Utilizing AI to enhance productivity and solve challenges efficiently is essential to your approach. Here, you will confront complex, high-impact problems alongside exceptional colleagues and further your career as we redefine the global banking landscape. If this resonates with you, let’s innovate the future together.The OpportunityOur Growth Team plays a crucial role in fulfilling Airwallex’s mission, concentrating on user acquisition and strategic market advancement. We harness data and cutting-edge technologies to create seamless and intuitive user experiences, enabling millions to discover, engage with, and benefit from our offerings.From optimizing new-user funnels to refining onboarding processes, our Growth team thrives on experimentation, rapid iteration, and delivering sustainable business outcomes. Whether it involves designing scalable architectures for high-traffic pages, constructing robust A/B testing frameworks, or integrating global marketing platforms, the Growth team’s efforts directly influence how we attract and retain customers globally.

Join Grab as the Lead Product Manager for Driver In-Trip Experience, where you will spearhead the development of innovative solutions that enhance the journey of our drivers. You will collaborate with cross-functional teams to define product vision and strategy, ensuring we deliver exceptional in-trip experiences to our driver partners.