Lead Product Manager for Driver In-Trip Experience

Join Grab as the Lead Product Manager for Driver In-Trip Experience, where you will spearhead the development of innovative solutions that enhance the journey of our drivers. You will collaborate with cross-functional teams to define product vision and strategy, ensuring we deliver exceptional in-trip experiences to our driver partners.

The most influential digital products in today’s market are crafted through the perfect integration of business strategy, design, and technology. At the heart of this orchestration is the role of a product manager, who prioritizes the customer experience from initial vision to final execution. As a Lead Product Manager, you will serve as a trusted advisor to senior stakeholders, understanding their needs, driving commercial outcomes, and supporting their journey toward delivering enhanced customer experiences.Key ResponsibilitiesFoster strong relationships with client stakeholders, effectively bridging the gap between technical and business realms while gaining a profound understanding of their strategy and business model.Oversee the entire product development lifecycle, consistently delivering exceptional value to our clients.Develop and implement a robust go-to-market strategy, ensuring operational readiness to enhance the product experience.Collaborate with your product team and client stakeholders to build a unified product vision and roadmap, ensuring effective execution.Conduct rapid experiments to test and validate new business concepts.Establish key success metrics and leverage data-driven insights to inform decision-making.Monitor industry trends and competitive landscapes, performing research and data analysis to guide product strategy and target market segmentation.Manage the product backlog, continuously evolving and prioritizing it based on user feedback, data, and evolving market dynamics.Maintain stakeholder support and validate findings through external research.Contribute to the growth and success of our business by actively participating in recruitment, community building, mentorship, and best practices advocacy.QualificationsTechnical SkillsA proven track record of at least 8 years in successfully delivering products to market.Ability to operate at both the portfolio and product levels, defining and executing strategic initiatives, and translating vision into actionable roadmaps with clear metrics for success.

Join our dynamic team at ncs as a Lead Product Manager specializing in Applications Product Development. In this pivotal role, you will drive the strategic direction of our application products, overseeing the entire product lifecycle from conception to launch. You will collaborate closely with cross-functional teams, ensuring that our products not only meet market demands but also exceed customer expectations.As the Lead Product Manager, you will leverage your expertise in product management to identify opportunities for innovation and improvement. Your ability to analyze market trends and customer feedback will be crucial in shaping product features and functionalities.

Join PRISM+, Singapore’s premier homegrown electronics brand, recognized for its innovation and commitment to making premium technologies accessible to all. Established in 2017, we quickly ascended to become the leading monitor and smart TV brand in Singapore, disrupting traditional markets with our affordable, high-quality products. Our expansion into various home electronics and appliances showcases our dedication to excellence and customer satisfaction. At PRISM+, every day presents an opportunity to innovate and shape the future of consumer technology. Be a part of a team where your contributions are valued and your professional growth is supported.Key ResponsibilitiesLead, mentor, and inspire a dynamic team of 20 customer service agents, both onshore and offshore.Provide day-to-day support to the team in addressing complex customer inquiries and ensuring high satisfaction levels.Utilize business tools to monitor communications across calls, emails, and chats, ensuring a world-class customer experience.Make empathetic and informed decisions to enhance customer satisfaction across all channels.Drive the team to achieve and surpass performance metrics, leveraging strengths to improve results.Understand and uphold company policies and service level agreements (SLAs), regularly reviewing and refining processes.Continuously assess workflows for efficiency and relevance, ensuring value for both internal and external stakeholders.Analyze reports to identify strengths and areas for improvement, implementing strategies accordingly.Foster a culture of continuous improvement and employee engagement.

Join Grab as a Lead Product Manager for our AI Platform, where you will spearhead innovative projects that leverage artificial intelligence to enhance user experiences and operational efficiency. In this strategic role, you will collaborate with cross-functional teams to define product vision, strategy, and roadmap.Your expertise will guide the product lifecycle from ideation to launch, ensuring that our AI solutions meet market demands and exceed customer expectations. You will play a pivotal role in shaping the future of technology at Grab.

Become a Trailblazer in the Crypto Arena!Coins stands as the leading cryptocurrency platform in The Philippines, having earned the confidence of over 18 million users. Our user-friendly mobile application allows individuals to seamlessly buy and sell a diverse range of cryptocurrencies while accessing various financial services.Fully regulated by the Bangko Sentral ng Pilipinas (BSP), Coins is the first crypto company in Asia to obtain both Virtual Currency and Electronic Money Issuer licenses from a central banking authority.

ncs3 seeks a Lead Product Innovator based in Singapore. This position plays a central role in shaping how products are developed and how innovation happens throughout the company. The Lead Product Innovator partners with colleagues from a range of backgrounds, helping to turn ambitious concepts into strategies that support and expand ncs3’s product portfolio. Key responsibilities Drive the development of new products, managing each stage from initial concept to final execution Work with cross-functional teams to understand and address client needs Convert broad ideas into practical plans that enhance existing product offerings

Join us in one of the most pivotal product leadership roles at Delivery Hero.As the Senior Product Director for our flagship brands—foodpanda, foodora, and Yemeksepeti—you will be at the forefront of shaping the consumer experience for millions of customers worldwide.Your leadership will define the strategy and execution of how customers discover, decide, and order, as well as how AI will revolutionize their journey.We envision a future where Food & Grocery delivery is powered by AI:Highly personalized experiences tailored to individual preferences.Interfaces that evolve from browsing to intent-driven and conversational interactions.Products that learn and adapt in real-time.Teams that harness AI to improve operational speed and intelligence.Take charge of this transformative journey.Your mission includes:Defining a groundbreaking product vision:Establish a bold, multi-year vision for the consumer experience, using AI to redefine food and grocery ordering.Identify opportunities that drive significant growth in conversion, retention, frequency, and customer lifetime value.Stay ahead of evolving customer expectations and technology, ensuring we lead the market.Building and leading an exceptional product organization:Attract, develop, and motivate a top-tier team of Product Managers.Elevate product thinking, craftsmanship, and execution across the organization.Implement AI-driven product development practices that enhance team speed and effectiveness.Foster a culture of ownership, ambition, and customer centricity.Delivering global impact:Oversee one of our most vital product areas, managing key business metrics and customer outcomes.Collaborate with Engineering, Design, Data, and Business leaders to swiftly deliver innovative, high-quality products.Engage directly in crucial product decisions and pivotal moments.Being a strategic leader and force multiplier:Serve as a trusted partner to senior executives and organizational leaders.Facilitate alignment across teams, functions, and regions.Influence not just what we build, but how our entire product organization functions in the era of AI.

Experience Design Lead – Singapore Join our dynamic and expanding team to lead Experience Design on strategic projects. About Valtech: Valtech is at the forefront of transforming the relationship between brands and their audiences. As a prominent global digital innovation agency, we integrate creativity, technology, and strategic insight to tackle intricate business challenges and provide outstanding experiences. With over 6,500 skilled professionals across more than 60 offices in over 20 countries, we are broadening our presence in Singapore. At Valtech, we are committed to facilitating business transformation as trusted partners to some of the world's most esteemed brands. We offer our team members growth prospects, a culture rooted in values, international career opportunities, and the chance to influence the future of experience design. Your Opportunity: As the Experience Design Lead, you will spearhead multidisciplinary teams in crafting comprehensive experiences for enterprise clients throughout Asia. Your role will span from insights to strategy to design, implementing human-centered and data-driven solutions within agile delivery teams and regional initiatives. You should possess over 12 years of experience, a growth-oriented mindset, and a passion for making a significant impact. To excel in this role, you are a digital native passionate about delivering aesthetic design in digital transformation initiatives. Your portfolio should showcase your ability to develop complex, scalable digital solutions across Web, Mobile, and connected experiences. It is crucial that you have gained experience in a similar context to Valtech—either within a Digital Transformation Consultancy or a Digital Agency—delivering solutions that seamlessly merge creative design with technical expertise and Data/AI capabilities. Your Role: Lead the complete design process from identifying problems to delivering final experiences. Facilitate design thinking and collaborative workshops. Conduct user research, including interviews and surveys. Perform competitor analysis and benchmarking. Develop meaningful information architecture, customer journey maps, and user flows aligned with business objectives. Excel in creating customer interactions and motion design. Advocate for inclusive design and accessibility (WCAG), integrating it into every decision. Transform insights into actionable outcomes: prototype, test, and iterate with defined business goals. Collaborate with cross-functional teams across Strategy, Product, Data, and Engineering.

Join OKX as the Director of Product focusing on Trust & User Experience. In this pivotal role, you will lead the enhancement of our compliance systems, ensuring that user journeys intersect seamlessly with compliance, trust, and business growth. You will drive initiatives aimed at minimizing friction in essential processes such as onboarding, identity verification, and account access, empowering users to navigate our platform quickly while adhering to regulatory standards. Collaborating with cross-functional teams, you will champion a culture of innovation and excellence, making a meaningful impact on our users' experiences.

Create Unforgettable Experiences with FIRSTFIRST Global Management Services Inc. is a premier global brand experience agency specializing in Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. With three decades of excellence, we operate through flexible delivery models that include Embedded Teams, Corporate Campus Operations, and a Full-Service Agency.We successfully manage over 37,000 events and projects annually across 110 countries, collaborating with more than 130 brands, particularly Fortune 500 companies in sectors such as Financial Services, Technology, Healthcare, Media, and Professional Services.Honored as the 2026 Chief Marketer Agency of the Year and recipient of the Ad Net Zero Award for sustainability, FIRST is consistently recognized for its commitment to excellence.Discover more about us at www.firstagency.comYour Role and ResponsibilitiesAs the Associate Team Lead for Event Production, you will embody the FIRST brand as an integrated team member at a prominent technology firm. This dynamic role is perfect for individuals with extensive event production and management experience, ready to step into a leadership position within an organization. You will oversee on-site technical event production, ensuring seamless service delivery, operational efficiency, and high-quality execution. Your responsibilities will blend technical expertise, team leadership, process development, and client management to enhance both internal team performance and client experiences.Your Key ContributionsLead technical service delivery on-site and drive process innovation and training.Manage a team of Event Production technicians, handling scheduling and workload distribution to ensure optimal team coverage.Oversee the event calendar to guarantee smooth operations.Monitor team capacity and provide guidance during events as needed.Collaborate with leadership and People & Culture on recruitment and employee relations initiatives.Manage onboarding, training, and offboarding for direct reports.Act as a liaison among the team, client organization, and third-party vendors.Serve as the Technical Lead for complex events and provide technician support as necessary.Ensure compliance with standard operating procedures and best practices.Maintain comprehensive event records and post-production financial reports.

Join OKX as a Senior Product Designer specializing in Chat Experience, where you will play a crucial role in shaping the future of crypto user interactions. In this position, you will design user-friendly, visually appealing interfaces that enhance the chat functionalities within our crypto platform. Collaborating with a dynamic team of product managers, engineers, and stakeholders, you will transform innovative ideas into design solutions that provide exceptional experiences for our global user base. Your expertise will guide both customer-facing and business design practices, influencing strategic decisions and product development in the fast-paced world of cryptocurrency.

Workplace Strategy and PlanningAs the Workplace Experience Lead at NCS, you will spearhead initiatives to implement policies and procedures that ensure our workplace aligns with NCS standards while optimizing space utilization. You will be tasked with introducing innovative solutions that enhance productivity and support our global growth objectives. This role involves collaborating with external consultants and IT partners to keep workplace systems updated and aligned with business needs. Additionally, you will work closely with various departments such as Property, IT, People & Culture, and Marketing to cultivate a cohesive workplace experience across the organization and bolster our regional offices.Building and Facilities ManagementIn this role, you will be responsible for strategizing and overseeing full-cycle projects including office renovations, relocations, and the return-to-office process. Your duties will encompass project governance, tracking, reporting, and execution to ensure all projects are completed within stipulated deadlines and adhere to corporate governance standards. You will lead the facilities team in managing site activities such as maintenance, landlord liaison, supplies procurement, food operations, space planning, and sustainability programs. Balancing the standardization of workplace fit-out, amenities, and functionality across various sites while accommodating the unique character of each building and local market will be vital. Sustainability will be a focal point, and you will champion sustainable practices in building design, energy consumption, resource usage, and waste management. Additionally, you will oversee vendor management, including contract negotiations, service level agreements, and performance reviews for workplace services such as cleaning and maintenance, with the aim of optimizing services for efficiency and cost-effectiveness.Workplace ExperienceYou will play a central role in enhancing the overall workplace experience for our employees, ensuring their needs are met while driving the organization’s broader goals.

At OKX, we are at the forefront of revolutionizing decentralized finance (DeFi) to ensure it is accessible for all. We are on the lookout for a talented Lead Product Designer who will play a pivotal role in defining our DeFi product portfolio, strategizing innovative solutions, and crafting exceptional user experiences. As a key player in our product design team, you will collaborate with cross-functional teams to deliver user-centered designs that resonate with our diverse user base. Your creativity and design expertise will contribute to shaping the future of finance through cutting-edge technology and engaging interfaces.

Role overview NCS3 is seeking a Lead Product Engineer based in Singapore. This position leads product development from the earliest concept stages through to final delivery, with a focus on ensuring each product aligns with customer needs and meets established quality standards. What you will do Guide product development efforts from initial idea through launch Collaborate with cross-functional teams to define product specifications and design effective solutions Oversee the development process, making sure products achieve quality and performance goals Requirements Strong technical background in product engineering Demonstrated leadership experience guiding teams Ability to work across departments and communicate clearly Drive to deliver products that address real customer needs

Join Our VisionFounded in 2014 by visionaries Henry and Joel, ShopBack is not just another Cashback platform; we're pioneering a new era in brand-consumer interactions. With a deep understanding of traditional marketing's challenges, we've created a space that maximizes value for both brands and consumers. Our prototype was born from a weekend brainstorm, and today, we proudly serve over 50 million users across 13 markets, collaborating with over 20,000 merchants and facilitating half a million transactions daily. Join us in reshaping the shopping experience into The World’s Most Rewarding Way to Shop!Your ResponsibilitiesAs the Product Lead for our AI-Native Special Projects team, you will head a dynamic group dedicated to developing AI agents that enhance user experiences for millions. Reporting to the CPO, your role is a blend of hands-on building (80%) and strategic vision-setting (20%). With a unique position as the connector between our robust first-party data and user engagement, you will guide the architectural vision while actively participating in the execution and delivery of projects.

Role overview Wise is seeking a Product Lead to guide growth and expansion across the APAC region. The position focuses on shaping product strategy, enhancing user experience, and collaborating with teams throughout the company. The goal is to support new product launches and strengthen Wise’s presence in APAC markets. What you will do Set and execute product strategy for APAC growth and expansion Partner with engineers, designers, and business stakeholders to deliver new product launches Spot and act on opportunities to enhance the user experience for customers in APAC Help drive market penetration by tailoring products to local requirements Requirements Solid background in product management Strong knowledge of APAC markets Comfort working with data to guide product decisions Proven ability to lead cross-functional teams and achieve results Location This role is based in Singapore.

Join Airwallex as a Product Lead, LendingAt Airwallex, we are revolutionizing the way global businesses manage their financial operations. Our integrated payments and financial platform empowers more than 200,000 businesses, including notable names like Brex, Rippling, Navan, Qantas, and SHEIN. We offer comprehensive solutions to streamline business accounts, payments, spend management, treasury, and embedded finance, all on a global scale.Founded in Melbourne, Airwallex boasts a diverse team of over 2,000 skilled professionals across 26 offices worldwide. With a valuation of US$8 billion and support from leading investors such as T. Rowe Price, Visa, Mastercard, and Sequoia, we are at the forefront of creating the future of global payments and finance. If you’re ready for a challenging and rewarding career, we invite you to join our innovative team.What We ValueWe seek dynamic builders who possess a founder-like spirit and are eager to make a significant impact while accelerating their professional development. You should bring a wealth of role-specific expertise, a curiosity-driven mindset, and a commitment to our mission and operating principles. Your ability to make swift, judicious decisions while maintaining a deep curiosity will be key as you tackle complex challenges.Collaboration, humility, and a results-driven attitude are essential. You will transform innovative concepts into tangible products and leverage AI to enhance efficiency and problem-solving. Here, you will engage with high-stakes challenges alongside exceptional colleagues, advancing your career as we shape the future of global banking.About Our TeamThe Product team at Airwallex consists of dedicated builders and problem-solvers passionate about developing customer-focused solutions that enable businesses to operate seamlessly across borders. We blend technical skill with an in-depth understanding of customer needs to create cohesive, user-friendly, and scalable products. Our team's collaborative and fast-paced environment fosters continuous iteration and innovation, leading to superior product experiences.Your RoleWe are looking for a visionary Product Lead to spearhead the development and growth of our Credit and Lending business from the ground up. Reporting directly to the VP of Product Risk & Onboarding, you will be responsible for building a dedicated team, establishing strategies, and driving product initiatives that align with our mission.

Funding Societies | Modalku stands as the foremost digital finance platform for small and medium-sized enterprises (SMEs) across Southeast Asia. With licenses in Singapore, Indonesia, Thailand, Malaysia, and Vietnam, we are proudly backed by esteemed investors such as Sequoia India (Peak XV), Softbank Vision Fund, Khazanah, and SMBC Bank. Our mission is to empower SMEs by facilitating business financing sourced from individual and institutional investors, while also offering payment solutions tailored for both SMEs and consumers.At Funding Societies | Modalku, our core values encapsulated in GETFS guide our operations:Grow Relentlessly: We aim to be our best, most authentic selves.Enable Teamwork, Disable Politics: We believe in success through collaboration.Test Measure Act: Continuous curiosity drives our innovation.Focus on Impact: We prioritize actions that yield tangible results.Serve with Obsession: We are committed to building long-term, mutually beneficial relationships through a customer-centric approach.We are seeking a passionate and motivated individual to fill the role of Assistant Manager, Client Experience. This person will specialize in our SME lending product and will play a crucial role in enhancing client interactions.Key Responsibilities:Team Leadership & Oversight:Lead and mentor the Client Experience (CX) team, offering guidance, support, and training to uphold high service standards.Supervise daily CX operations, encompassing live chat, email, hotline support, and post-sales services.Track team performance metrics (e.g., response times, resolution rates, customer satisfaction) and implement necessary improvements.Customer Journey & Service Excellence:Ensure a seamless and consistent customer experience throughout all touchpoints—from onboarding (document collection, KYC) to post-loan servicing.Address escalated customer concerns with professionalism, delivering timely and satisfactory resolutions.Process & Experience Enhancement:Identify and rectify inefficiencies in the customer service workflows to drive continuous improvement.Collaborate with product, operations, and tech teams to enhance internal tools, client-facing platforms, and communication channels.Lead initiatives aimed at optimizing customer onboarding, engagement, and retention.Insights & Feedback Management:Proactively collect, analyze, and report on client feedback through calls, surveys, and interactions.Translate feedback into actionable insights, driving cross-functional follow-ups to enhance products, processes, and customer experiences.Stakeholder Collaboration & Reporting:Act as the CX point of contact in stakeholder meetings, ensuring alignment with business objectives and strategies.

Accion Labs is seeking a dedicated and experienced Production Support Lead to join our dynamic team in Singapore. In this role, you will be responsible for overseeing production support activities, ensuring optimal performance and availability of our systems. Your expertise will be crucial in troubleshooting issues, coordinating with development teams, and implementing solutions that enhance user experience and system stability.