About the job
Join xcellink, a leading telecommunications service provider in Singapore, as we expand our dedicated team. We are seeking a L1 Security Analyst to enhance our security operations and contribute to protecting our infrastructure.
Key Responsibilities:
- Provide 24/7 triage and rapid analysis of real-time security alerts, generating tickets or escalating issues to L2 Security Analysts when necessary.
- Monitor automated incident tickets related to the health of SOCaS infrastructure and IT/OT managed security devices, acting promptly on alerts including website defacement restorations.
- Manage security incidents and problems until resolution, ensuring compliance with Service Level Agreements (SLAs) and liaising with customers regarding information security events.
- Implement and oversee remedial actions to improve customers' network security posture.

