Director of CRM & Industry Solution Consulting

Join ServiceNow as the Director of CRM & Industry Solution Consulting, where you will spearhead innovative strategies to enhance customer relationship management across various industries. This role involves leading a team of skilled consultants, optimizing solution delivery, and driving excellence in client engagement. Your expertise will shape our approach to industry solutions, ensuring we meet the evolving needs of our clients.

OverviewIn the role of Senior CRM Advisory Solution Consultant for the Asia Enterprise segment, you will be instrumental in guiding prominent organizations across Singapore, Malaysia, Hong Kong, Thailand, and the Philippines in their digital transformation journey. Your expertise will enhance customer engagement through cutting-edge CRM solutions. Collaborating closely with Sales, Product Management, and Executive Leadership, you will provide invaluable technical guidance and strategic insights throughout the sales process. A comprehensive understanding of enterprise priorities, compliance requirements, and regional business nuances is essential.Key ResponsibilitiesAct as a trusted technical advisor to Sales, supporting CRM solution sales for enterprise accounts within Asia, specifically targeting Singapore's Public Sector.Facilitate tailored discovery workshops to identify enterprise challenges related to customer lifecycle management, partner engagement, operational visibility, and omnichannel experiences.Present persuasive product demonstrations illustrating how our solutions align with digital transformation strategies and enterprise modernization efforts.Address technical and product-related inquiries from enterprise clients, partners, and internal teams, ensuring compliance with regional data privacy laws, including PDPA in Singapore, Malaysia, and the Philippines, as well as Hong Kong’s Personal Data Ordinance.Work alongside Product Management to offer insights into enhancements that meet the unique needs of enterprises, including integration with ERP systems, advanced analytics, and AI-driven workflows.Share best practices and reusable resources with colleagues to enhance team efficiency in enterprise-focused initiatives.Keep abreast of competitive trends and regulatory changes, particularly in emerging technologies and enterprise compliance across Asia.Represent ServiceNow at enterprise events, such as regional technology forums and industry trade shows.

We are seeking a skilled SAP CRM Consultant to join our dynamic team at Accion Labs. In this role, you will leverage your expertise in SAP Customer Relationship Management to enhance our clients' business processes and drive customer engagement. You will collaborate with cross-functional teams to implement CRM solutions that optimize customer interactions and improve overall satisfaction.

Join our dynamic team as an SAP CRM Consultant at Accion Labs, where you will leverage your expertise to enhance customer relationship management solutions. Collaborate with cross-functional teams to implement SAP solutions that drive business success and improve customer satisfaction. Your analytical skills and understanding of CRM processes will be essential in developing strategies that align with our clients' needs.

Join our dynamic team as the Director of Partner Solution Consulting for the APAC region. In this pivotal role, you will lead strategic initiatives aimed at enhancing our partner ecosystem and driving innovative solutions across the Asia-Pacific market. Your expertise will guide our partners to leverage ServiceNow's offerings effectively, ensuring they deliver exceptional value to their customers.

Join Accion Labs as a CRM Consultant, where you will leverage your expertise to implement and optimize customer relationship management strategies for our diverse clientele. You will play a pivotal role in understanding customer needs and translating them into technical solutions that enhance customer engagement and satisfaction.

Join Accion Labs as a CRM Functional Consultant, where you will play a pivotal role in optimizing customer relationship management solutions for diverse clients. Your expertise in CRM systems will empower businesses to enhance customer engagement and drive growth.

Company OverviewDVI Solutions has been at the forefront of audio-visual technology since 2002, delivering innovative solutions that enhance communication and collaboration for our clients. With operations spanning across multiple countries, including Japan, Thailand, Shanghai, Hong Kong, the Philippines, Vietnam, India, Malaysia, and Indonesia, we serve a diverse clientele ranging from corporations and government agencies to educational institutions and hospitality sectors. Position SummaryThe Regional Project Director will spearhead the management and execution of large-scale workplace technology projects throughout the Asia region. This pivotal role is focused on ensuring excellence in project delivery, financial oversight, stakeholder engagement, and alignment with strategic business goals. The successful candidate will possess extensive expertise in deploying workplace technology solutions, including audio-visual (AV), unified communications (UC), digital workplaces, smart office concepts, collaboration platforms, and infrastructure integration, alongside experience managing intricate regional project portfolios. Key ResponsibilitiesLeadership & GovernanceDirect and manage numerous simultaneous workplace technology projects across Asia.Establish robust project governance frameworks, methodologies, and standards of delivery.Guarantee project completion within stipulated timelines, scope, and budget.Deliver executive-level reports and updates to steering committees.Strategic Planning & ExecutionConvert business and client strategies into actionable regional project roadmaps.Align project objectives with organizational aspirations and client requirements.Encourage ongoing improvements in project delivery methodologies and tools.Financial & Commercial ManagementTake ownership of regional profit and loss (P&L) accountability for project delivery.Supervise budgeting, forecasting, cost control, and margin optimization.Manage change orders, contract negotiations, and risk mitigation strategies.Stakeholder & Client EngagementServe as the executive escalation point for regional clients.Cultivate and sustain relationships with C-level stakeholders, global workplace leaders, and IT directors.Collaborate with Sales, Pre-Sales, Engineering, and Operations teams to ensure seamless project execution.Risk & Compliance OversightIdentify, evaluate, and mitigate risks associated with project and regional delivery.Ensure adherence to local regulations, industry benchmarks, and corporate governance standards.Champion quality assurance and performance monitoring across all projects.Team Leadership & DevelopmentLead and inspire a high-performing project team, fostering a culture of excellence and continuous learning.

Join our dynamic team at NCS3 as a Solution Consultant, where you will play a pivotal role in delivering innovative solutions to our clients. In this full-time position, you will engage with various stakeholders to understand their needs and develop tailored solutions that drive efficiency and improve outcomes.Your expertise will be instrumental in analyzing client requirements, demonstrating product capabilities, and ensuring a seamless implementation process. We are looking for passionate individuals who thrive in a collaborative environment and are eager to contribute to our clients' success.

Role overview The Solution Consultant at Avaloq shapes how clients in Singapore use Avaloq’s technology. This position works closely with teams across the company, focusing on delivering solutions that meet each client’s specific needs. What you will do Collaborate with cross-functional teams to implement Avaloq’s technology for clients Design and deliver solutions tailored to individual client requirements Support project delivery from the planning stage through to execution Location This role is based in Singapore.

Role overview The Digital Solutions Consultant at TransPerfect shapes digital marketing strategies for clients throughout the APAC region. This position connects business development, client needs, and service delivery, ensuring that recommendations and proposals are tailored to each engagement. The consultant prepares statements of work and responses to RFPs across a broad range of digital services. In this role, the consultant often joins pitch teams to help define solution narratives, clarify value propositions, and present insights to stakeholders at all levels. Additional responsibilities include representing TransPerfect at industry events, supporting competitive positioning and pricing, and working closely with cross-functional teams to drive commercial growth and strategic alignment. What you will do Design digital growth strategies and frameworks that reflect client goals and current market trends across APAC. Present strategic recommendations and proposals to stakeholders, from managers to C-suite executives, in calls, workshops, and meetings. Create statements of work, proposals, pitch decks, briefs, RFP responses, and related materials from the ground up. Lead and support RFP responses by developing recommendations, aligning services, and providing commercial insights. Contribute to pitch teams by developing solutions, shaping messaging, and delivering live presentations. Work with sales teams and subject matter experts to craft responses that stand out in competitive situations. Translate complex digital marketing concepts into clear, actionable recommendations for varied audiences. Advise on service packaging, pricing, and market competitiveness in APAC to ensure alignment with client needs and industry standards. Represent TransPerfect Digital at conferences, webinars, and industry events. Stay current on APAC digital ecosystems, platform behaviors, audience trends, and regional market dynamics. Apply broad knowledge across digital service lines such as SEO, AI solutions, paid media, social media, analytics, and more. Collaborate with teams across different time zones to ensure solutions are both strategic and practical.

Join Figma as a Solutions Consulting Manager in Singapore, where you'll play a vital role in guiding our customers to unlock the full potential of our design platform. Collaborate with cross-functional teams to deliver tailored solutions that meet client needs, ensuring a seamless and impactful user experience.

Role overview The Digital Solutions Consultant at TGS shapes and presents digital marketing strategies for clients and prospects across the APAC region. This position sits at the intersection of business development, client needs, and service delivery. The consultant produces tailored recommendations, proposals, statements of work, RFP responses, and supporting materials for core digital service areas. Working as part of pitch teams, the consultant develops solution narratives, communicates value propositions, and presents insights to stakeholders at all levels. The role also includes representing TGS at both internal and external events, contributing to pricing and competitive positioning, and collaborating with regional and global teams to support commercial growth and strategic alignment. Main responsibilities Develop digital growth strategies and solution frameworks that align with client objectives, market conditions, and TGS capabilities. Deliver strategic recommendations, proposals, and project roadmaps to stakeholders, including managers and C-suite executives, through calls, workshops, and in-person meetings. Create and refine statements of work, proposals, pitch decks, briefs, RFP responses, and other client-facing documents from scratch. Lead and support responses to RFPs, RFIs, and new business inquiries by defining scope, aligning services, and providing commercial insights. Participate in pitch teams, shaping solution development, messaging, and live presentation delivery. Work closely with sales, account leads, and subject matter experts to craft distinct responses for competitive opportunities. Translate complex digital marketing concepts into clear, commercially relevant recommendations for both technical and non-technical audiences. Provide input on service packaging, pricing, and market competitiveness across APAC, ensuring alignment with client expectations and competitor benchmarks. Represent the TGS Digital brand at conferences, webinars, and industry events. Maintain knowledge of APAC digital ecosystems, platform behaviors, audience trends, and market nuances across key countries and industries. Apply expertise across major digital service lines, including SEO, AIO, agentic AI solutions, paid media, social media, analytics, and related areas. Collaborate with internal teams across markets, functions, and time zones to ensure solutions are both strategically sound and operationally feasible. Location This role is based in Singapore, Central Singapore.

OverviewAs a Solutions Consultant at NCS, you will be instrumental in crafting and delivering exceptional responses to RFQs, RFPs, and tenders focused on IT Infrastructure maintenance (network and systems) and cybersecurity solutions. This role requires active collaboration with Client Sales Units (CSUs), sales specialists, costing teams, and vendors, ensuring our proposals are both compelling and competitive.Your responsibilities will include engaging with customers and internal stakeholders to deeply understand their needs, shaping innovative solution strategies, and positioning our maintenance offerings effectively. A key element of your role will be partnering with the internal pricing team to guarantee that our solutions are accurately defined, commercially viable, and tailored to our clients’ specifications, thus delivering competitive and sustainable value propositions. Stakeholder Engagement & SolutioningWork closely with internal teams (Sales, CSU, Costing, Delivery) and external vendors during the proposal and bid process.Ensure solutions are comprehensive, cost-effective, and aligned with client requirements.Tender ComplianceEvaluate tender specifications and requirements to confirm full compliance.Identify and document any non-compliance areas, offering insightful recommendations for resolution.Proposal Development & PresentationLead the creation of proposals, bid responses, and presentations for OneCare services and scope of work.Ensure clarity in articulating solution value, unique differentiators, and alignment with client expectations.RFx Response OwnershipOwn the development of Request for Information (RFI) and Request for Proposal (RFP) responses.Craft clear, structured, and client-focused solution narratives.Technology & Market AwarenessStay informed on emerging technologies, market trends, and evolving needs in cybersecurity and IT infrastructure.Incorporate new insights into solution design and client interactions.Customer Requirements & SolutioningEngage with customers to identify their business challenges and technical requirements.Collaborate with sales teams to develop tailored, value-driven solutions that meet customer needs.Go-to-Market AlignmentWork alongside Sales Specialists and CSUs to align presales activities with overall market strategies.Contribute to strategic planning and account pursuit initiatives.Handover to DeliveryConduct briefings post-award to ensure a smooth transition to delivery teams.Define obligations, solution scope, and success criteria clearly for execution.Client & Market EngagementSupport sales events and initiatives to foster client relationships.

Join our dynamic team as a Talent Solutions Consultant, where you will spearhead business development efforts, manage innovative projects, and deliver customized talent solutions tailored for our diverse clientele. This role demands a deep understanding of client requirements, as you will design and oversee the implementation of strategic talent initiatives, including traineeships and pioneering programs in cutting-edge fields like AI, data analytics, cloud computing, and digital transformation.Key Responsibilities:Client Consultation: Collaborate with clients to grasp their organizational goals, talent challenges, and transformation needs. Provide expert guidance on talent strategies, including our i2i Internships to Innovation programs, offshore professional services, and talent placements.Program Management: Oversee end-to-end talent programs and projects, ensuring they align with client objectives and timelines. Coordinate resources across local and regional levels, track progress, and update stakeholders on project status.Training and Development: Assess training needs and create learning programs that foster talent development and capability enhancement. Conduct workshops and training sessions to bridge skills gaps and promote professional advancement.Partnership Management: Engage with external training partners and Institutes of Higher Learning (IHLs) to deliver high-quality, relevant training programs and certifications. Build relationships to align training initiatives with industry standards and emerging trends.Data Analysis and Insights: Utilize data-driven insights to evaluate talent trends, measure program effectiveness, and inform strategic decision-making. Offer recommendations for ongoing improvement and optimization of talent strategies.Thought Leadership: Remain updated on industry trends, best practices, and emerging technologies in talent management and organizational development. Share insights with clients and contribute to thought leadership initiatives.Collaboration: Work closely with internal teams, including consultants, analysts, and project managers, to deliver integrated solutions that fulfill client needs and exceed expectations.

Join our dynamic team as a Dynamics CRM Functional Lead in Singapore. In this pivotal role, you will leverage your expertise in Microsoft Dynamics CRM to lead functional implementations and optimize business processes. Your leadership will drive the success of our CRM initiatives, ensuring alignment with our strategic objectives.

Role Overview Braze is hiring a Team Lead of Solutions Consulting in Singapore. This role guides a team focused on delivering solutions that improve customer experiences. The position involves close collaboration with clients to understand their goals and design strategies that support engagement and retention. What You Will Do Lead and support a team of Solutions Consultants Work directly with clients to identify needs and recommend tailored approaches Help shape product direction by sharing client feedback and monitoring industry trends Build and maintain strong relationships with clients Impact This leadership role empowers the team to achieve strong results for clients and strengthens Braze’s product by connecting real-world feedback to development.

SAP FICO Solution Architect (Project Director) We are in search of a seasoned SAP FICO Subject Matter Expert who is BASE IN SINGAPORE to spearhead and execute comprehensive finance solutions. The ideal candidate will possess a robust background in presales, design, implementation, and stakeholder engagement within intricate SAP environments. This pivotal role necessitates profound functional expertise in Finance, outstanding communication skills, and the capability to architect and implement multi-year strategic roadmaps in collaboration with diverse business stakeholders. Key Responsibilities:Collaborate with primary stakeholders to revamp business processes and enhance essential performance metrics.Develop and uphold a multi-year SAP roadmap while complying with architectural standards.Work alongside team leads to design, construct, and implement intricate SAP solutions.Conduct comprehensive analyses of complex business needs and propose suitable system solutions.Identify, interpret, validate, and document customer requirements, including leading workshops.Serve as the point of contact for clients to troubleshoot: investigate, analyze, and resolve issues.Take full accountability for designing and delivering SAP solutions, ensuring coherent integration with satellite systems.Lead blueprinting and design sessions, and supervise the development of new initiatives in the SAP FICO domain.Mentor and guide FI team members in daily operations, deliver expertise in solution delivery, and secure client approval.Draft project roadmaps from design to delivery with cost estimates, ensuring alignment with business objectives.Assist in the creation of Proof of Concepts and service delivery frameworks.Interface with SAP modules such as PS, MM, SD, and oversee integration for the service industry.Supervise RICEFW developments/enhancements and provide essential debugging support for custom solutions.Ensure extensive testing across unit, integration, performance, and regression phases.Deliver solutions in both standard SAP and tailored environments to satisfy specific customer demands.

Armis Security specializes in cyber exposure management, helping organizations monitor and protect their full attack surface in real time. With a platform that covers on-premises and cloud environments, Armis delivers visibility and control over critical assets for major enterprises and public sector organizations. The company is headquartered in California and remains privately held, focusing on continuous innovation in cybersecurity. Role overview The Senior Advisory Solution Consultant, based in Singapore, acts as a bridge between Armis’s security platform and client needs. This position works closely with Sales to provide technical guidance, demonstrate product capabilities, and address complex cybersecurity challenges. Serving as a trusted technical advisor, the consultant helps clients solve problems and supports Armis’s mission on a global scale. Main responsibilities Partner with Sales Representatives to understand client requirements, explain Armis solutions, and deliver tailored product demonstrations. Analyze customer environments to identify security challenges and recommend improvements for their security posture. Design and execute proof-of-concept deployments, guiding clients through implementation to showcase Armis technology. Keep up to date with cybersecurity trends and Armis product updates, acting as a technical resource for clients and internal teams. Collaborate with Product, Engineering, and Customer Success teams to address feedback and support product improvement. Represent Armis at industry events, webinars, and customer meetings, highlighting the value of asset visibility and security.

WPP Media serves as the AI-driven media division within WPP, working with major global brands to support growth and transformation. The team combines talent, data, and partnerships, all connected through the WPP Open marketing platform. Clients benefit from scalable creative personalization and clear insights into media investment performance, thanks to the integration of media, data, and technology. WPP Media’s Open Intelligence powers these capabilities, helping brands make informed decisions and achieve measurable results. More information about WPP Media can be found at wppmedia.com.