About the job
Company: Activate Interactive Pte Ltd
Location: Singapore, Singapore
Contract: 12-month fixed-term
About Activate Interactive
Activate Interactive Pte Ltd is a technology consultancy headquartered in Singapore, with operations in Malaysia and Indonesia. The company delivers end-to-end application development services for mobile and web, along with cloud technology solutions. Activate focuses on removing technology barriers and improving business efficiency for its clients.
Activate’s mission centers on making a positive difference in people’s lives and the environment through technology. The company values a supportive workplace where employees can grow and contribute to ongoing innovation.
Role Overview
This Digital Business Analyst position is a 12-month contract. The role supports the delivery of digital solutions in a collaborative, growing team.
Main Responsibilities
- Lead requirement gathering sessions with stakeholders to identify business needs, challenges, and opportunities. Document business requirements, functional specifications, and process flows, ensuring alignment with organizational goals and technical constraints.
- Analyze complex business problems and workflows using data analytics, workflow mapping, and impact assessments. Identify areas for improvement and innovation, and provide recommendations based on both quantitative and qualitative data.
- Create and maintain documentation throughout the project lifecycle, including product requirements, user stories, process maps, and technical specifications.
- Design and coordinate user acceptance testing strategies. Work with stakeholders to confirm solutions meet business needs and comply with quality and regulatory standards.
- Work closely with the development team to provide post-production monitoring and support. Track customer feedback to guide product updates.
- Identify and pursue new opportunities through strategic analysis, using platform business models within a digital ecosystem.
- Study government digital products to explore new methodologies, interpret data, and facilitate collaborative decision-making for complex challenges.
- Evaluate analysis tools and techniques to identify and validate portfolio initiatives that support the organization’s strategic goals.

