Client Delivery Lead, Government Solutions

We are looking for a dynamic and experienced Client Delivery Lead to drive the execution of our government solutions at NCS. This role requires a strategic thinker who can manage client relationships effectively and ensure the successful delivery of projects tailored to government entities.Your primary responsibilities will include overseeing project teams, coordinating cross-functional resources, and ensuring that client expectations are met through high-quality service delivery. You will collaborate closely with clients to understand their needs and work proactively to deliver solutions that exceed their expectations.

We are seeking a highly skilled and experienced Client Delivery Lead to join our dynamic team at ncs3. In this pivotal role, you will be responsible for overseeing the successful delivery of our services to clients, ensuring that all projects are executed on time, within scope, and to the highest quality standards.Your leadership will be crucial in managing client relationships, developing project strategies, and guiding teams to achieve exceptional results. You will leverage your expertise to drive continuous improvement in our delivery processes, fostering a culture of excellence and accountability.

Telco+ represents a strategic collaboration between Singtel and NCS, designed to empower telecommunications companies in their transformation journeys towards becoming future-ready digital entities. This initiative aims to enhance operational efficiencies and utilize data-driven insights to enrich customer experiences, while also augmenting capabilities to better serve enterprise segments. With the unparalleled expertise of Singtel and NCS in digital and technological services, Telco+ aspires to be the preferred service provider for telecommunications companies across the Asia Pacific and Middle East regions.Position OverviewThe Client Delivery Lead plays a pivotal role in ensuring the successful execution and delivery of projects within the Communications sector under Telco+. Collaborating closely with the Client Service Lead, this individual will integrate Telco+ offerings with a focus on AI and Cloud solutions to address critical business challenges faced by clients, delivering exceptional value-added services to drive their success. The Client Delivery Lead will oversee business value management, foster professional relationships with clients and stakeholders, and lead multifunctional project teams.Key ResponsibilitiesAs the primary point of contact for key clients regarding project and managed services delivery, you will:Oversee client account delivery services and participate actively in the programs under your purview.Coordinate teams across various Lines of Business (LOBs) to achieve revenue, quality, and customer satisfaction objectives.Capture insights from completed projects to enhance our collective knowledge base.Additionally, you will be expected to:Identify and cultivate mutually beneficial business opportunities to address client challenges.Support the presales solutioning process to ensure that proposed solutions are viable and executable within the defined project parameters and available resources.Utilize innovative technology and process improvements to conceptualize effective solutions.

Join ncs3 as a Lead Solution Manager for our Engineering Gov+ team in Singapore, where you will spearhead innovative solutions that enhance governmental engineering services. In this pivotal role, you will collaborate closely with cross-functional teams to identify client needs, develop strategies, and oversee the implementation of cutting-edge projects that drive efficiency and effectiveness within the public sector.

ncs3 is seeking a Delivery Lead for Data & AI based in Singapore. This role takes charge of delivering data-driven solutions and AI projects, ensuring that each initiative aligns with client needs and the company’s broader goals. Role overview The Delivery Lead manages project execution from start to finish. Responsibilities include coordinating teams, monitoring progress, and maintaining quality standards throughout each phase. Attention to detail and a focus on client satisfaction are central to this position. Key focus areas Oversee delivery of data and AI projects Ensure outcomes meet client expectations Support company strategy through effective project management Location This position is based in Singapore.

Join ncs3 as the Client Services Lead, where you will spearhead our client engagement initiatives and ensure exceptional service delivery. In this pivotal role, you will collaborate with cross-functional teams, manage key client relationships, and drive strategic projects to enhance client satisfaction and retention.

WPP Media brings together media, data, and partnerships to help leading brands achieve growth. As WPP’s AI-driven media unit, the team uses WPP Open and Open Intelligence to provide clients with actionable insights into the effectiveness of their media investments. Goat, part of the WPP Media network, is an award-winning influencer marketing agency delivering influencer-first strategies and campaigns across 37 markets. Role overview The Global Client Solutions Director, APAC, plays a central part in driving growth and shaping the strategic direction of Goat within the APAC region. This position focuses on supporting key clients, with an initial emphasis on a major global beauty brand, and will expand to a broader portfolio over time. Key responsibilities Act as a strategic partner to WPP Media’s client leadership, providing guidance on regional expansion and development. Lead efforts to strengthen and standardize Goat’s relationship with a major global beauty client across multiple APAC markets. Manage complex regional stakeholder relationships and support client-requested transformation initiatives. Develop approaches for collaboration that can be scaled to other global accounts, using the anchor client as a model. Reporting line This role reports to the Global Head of Client Solutions / Global VP, Group Solutions. Learn more about WPP Media at wppmedia.com.

Join the dynamic team at Gerson Lehrman Group (GLG) as a Senior Associate in Client Solutions, where you will play a crucial role in supporting corporate clients across Southeast Asia. This position is ideal for an ambitious individual who is motivated by performance-based incentives and seeks to make a significant impact within a high-performing team.As a Senior Associate, you will lead various research initiatives, ensuring timely responses to client inquiries while identifying and proposing effective research methodologies tailored to their specific needs. Your role will also involve facilitating valuable interactions between GLG clients and our esteemed Council Members, empowering them to make informed and confident decisions.Key Responsibilities:Facilitate Educational Interactions: Engage with GLG Council Members to provide clients with insights that help shape their strategic decisions. Establish strong client relationships by understanding their business models and determining the best GLG solutions, which may include telephone consultations, surveys, in-person meetings, and comprehensive reports.Engage with GLG Experts: Collaborate with GLG's experts to assess their knowledge and capabilities in relation to specific client requests, ensuring the highest quality of service.Develop Client Relationships: Focus on nurturing and expanding GLG's client relationships in APAC through effective communication, in-person meetings, and exceptional project execution.Accountability for Growth: Take ownership of developing your portfolio of client accounts, striving to enhance rapport and increase the utilization of GLG’s offerings.Team Collaboration: Work closely with the Sales and Business Development teams, as well as other research professionals, to drive revenue growth and maintain existing client accounts.Collaborate with GLG’s Events, Strategic Projects, and Survey teams to pitch and deliver a diverse range of products.

Join Databricks as a Delivery Solutions Architect and be at the forefront of our mission to simplify the data landscape. You will work closely with clients to design and implement innovative solutions that leverage the full power of our platform. Your expertise will guide organizations in their journey towards a data-driven future, ensuring they get the most value from their data investments.In this role, you will collaborate with cross-functional teams, including data engineers and product managers, to deliver end-to-end solutions that meet customer needs. You will be instrumental in crafting scalable architectures and providing technical guidance throughout the project lifecycle.

The Quality Governance Lead plays a pivotal role in ensuring the accuracy, consistency, and reliability of financial, project, and operational data across the organization. You will develop and manage insightful dashboards, implement early alert systems, and produce quality governance reports that drive corrective actions based on key project and financial indicators. Collaborating with PQE leads, Quality Leads, SBG Quality Council members, LOB leads, Delivery Leads, Client Service Leads, Client Delivery Leads, project managers, finance teams, and senior leadership, you will foster a culture of quality control and risk mitigation. Your proactive, data-driven approach will enhance transparency and accountability across all projects.Key Responsibilities:1. Dashboards and Early Alerts:PowerBI Dashboards: Create and maintain dynamic dashboards using PowerBI to monitor key project and financial metrics.Early Alerts: Develop systems for proactive alerts on critical issues, including:Inaccurate forecasts (ETC)Anomalies in manpower cost trendsConsistent discrepancies between actuals and forecasts (Day 2)Year-over-year trend comparisonsIncreased unbilled revenueDelinquent receivables and poor collection trendsEAC margin erosion and activation of WatchlistAI Exploration: Investigate and implement AI-driven models for predicting project challenges and identifying intervention areas.2. Watchlist Management:Establish and maintain a Watchlist for projects or financials requiring attention, categorizing them as:Orange (High attention needed)Red (Immediate action required)BRC - Projects requiring budget revisionsRegularly update PQE leads and Global Service Leads on Watchlist projects, offering recommendations for corrective actions.3. Quality Governance Reporting:Monthly Business Review (MBR): Supervise the preparation of MBR reports, providing key insights into project status and financial performance.Quarterly Business Reviews (QBR): Lead the development of QBR reports, assessing project health and financial performance.Audit and Risk Committee (ARC): Deliver comprehensive reporting and analysis to the ARC on project and financial performance, including risk mitigation strategies.

Join Databricks as a Lead Specialist Solutions Architect, where you will play a critical role in helping our clients leverage the power of our platform. As a thought leader and technical expert, you will guide clients through their data journeys, from architecture design to implementation. Your ability to understand client needs and translate them into actionable solutions will be key to driving success.

Assurity Trusted Solutions (ATS) operates as a dedicated subsidiary of the Government Technology Agency (GovTech), bringing over ten years of reliable partnerships. We offer an extensive range of products and services that encompass infrastructure and operational services, authentication solutions, governance and assurance services, as well as streamlined managed processes. In an ever-evolving digital landscape where trust and collaboration are paramount, ATS is committed to fostering mutually beneficial business outcomes through synergistic efforts with GovTech, government agencies, and commercial partners to address cyber risks and enhance security frameworks.About GovTextThe GovText platform is an innovative AI text service designed to provide a suite of reusable AI functionalities to expedite the integration of AI into Whole-of-Government or agency-specific systems and applications. As part of the Data and Artificial Intelligence Platforms team at GovTech, our mission is to deliver AI and Data assets that facilitate effective policymaking, service delivery, and operational efficiency across the government.Your RoleAs a DevOps Engineer, you'll engage in both small and large-scale projects, focusing on the construction, maintenance, and deployment of robust infrastructures. This includes a combination of on-premises and cloud-based solutions.Oversee the development, deployment, orchestration, and upkeep of application services for our suite of products.Deliver operational support and implement DevOps architecture.Engage in the architecture and planning for both on-premises and cloud deployments (both Private and Public clouds).Formulate and manage processes, automation, best practices, and thorough documentation.Facilitate the development and operation of continuous integration and deployment pipelines.Experience at ATSOur work revolves around creating products that serve a diverse array of agency users, addressing significant societal challenges in areas such as transportation, education, and healthcare. The public sector presents a myriad of opportunities where even the simplest software solutions can profoundly impact people's lives. Our goal is to enhance societal living standards through our offerings as a government entity.Rapid Prototyping: We emphasize testing ideas over lengthy discussions, allowing us to identify potential issues quickly and communicate possibilities effectively.Reliable Productization: We ensure thorough scrutiny and commitment to usability, reliability, scalability, and maintainability while transitioning ideas from prototype to software products.Ownership: In addition to technical tasks, we value taking initiative and responsibility for the execution of ideas. Crafting something you believe in is the best path to creating quality solutions.Continuous Learning: Embracing new ideas often leads to exploring the unknown. We encourage a culture of learning and growth.

At Assurity Trusted Solutions (ATS), a proud subsidiary of the Government Technology Agency (GovTech), we are committed to fostering secure and trustworthy digital environments. Over the past decade, ATS has emerged as a leading provider of an extensive range of products and services, including infrastructure and operational services, authentication solutions, governance and assurance offerings, and managed processes. In today’s rapidly evolving digital and cyber landscape, where trust and collaboration are paramount, we collaborate with GovTech, various government bodies, and commercial partners to effectively mitigate cyber risks and enhance security protocols.We invite experienced professionals to join our dynamic team as an IT Audit Manager!Note: A senior position may be available based on the candidate's experience and performance during the interview.Your key responsibilities will include: Design and customize robust audit programs and security audit checklists to evaluate the efficacy of internal controls in mitigating IT risks. Lead, plan, and execute annual policy compliance audits, as well as technical audits of critical systems and infrastructure. Oversee agency interactions, including briefings, audit fieldwork, management responses, and follow-up actions to ensure timely execution of audit plans. Analyze audit findings and assess the overall state of ICT governance and risk management across agencies. Develop and implement mitigation strategies to enhance ICT governance. Collaborate with multiple agencies at various levels to evaluate current situations and propose recommendations for improvement. Monitor and validate the effectiveness of control remediation efforts and ensure root causes have been addressed. Plan and manage the sourcing of outsourced capabilities to meet deliverable commitments. Conduct ICT & Security Services (ICT&SS) audits for government agencies as designated by the Audit and Compliance Division of GovTech. Perform detailed audits of government agencies’ ICT & SS processes, applications, and supporting infrastructure. Execute follow-up audits on previous findings and maintain an updated central repository of audit results. Carry out any other related services required for effective ICT & SS audits.

Join Turner Townsend as the Associate Director of Client Solutions and Advisory, where you will play a pivotal role in delivering exceptional real estate advisory services. You will lead a team of professionals, driving strategic initiatives and ensuring client satisfaction across various projects.Your responsibilities will include managing client relationships, overseeing project execution, and providing strategic insights to enhance service delivery. This is an exciting opportunity to shape the future of our advisory services and contribute to the growth of our organization.

About Pinterest:At Pinterest, we inspire millions globally to explore creative ideas, envision new possibilities, and curate unforgettable memories. Our mission is to provide everyone with the inspiration needed to create a life they love, starting with the dedicated individuals behind our platform.Join us in a career where you can ignite innovation for millions, turn passion into growth, celebrate diverse experiences, and enjoy the flexibility to perform at your best. Crafting a career you love is within your reach.The Lead Client Account Manager plays a pivotal role in managing a portfolio of high-value clients, driving revenue expansion, and cultivating robust client relationships. This position demands exceptional strategic acumen, leadership capabilities, and a profound understanding of the clients’ business objectives. As the Lead Client Account Manager, you will mentor and support fellow account managers to ensure outstanding client satisfaction and success.

About ThoughtFull:ThoughtFull is a digital mental health company backed by Temasek, dedicated to providing comprehensive mental healthcare solutions through insurers and employee benefits. Our innovative app, ThoughtFullChat (TFC), empowers individuals to actively manage their mental wellbeing, offering a range of services from self-guided learning to personalized, one-on-one coaching sessions with mental health professionals via text, video, or in-person. Our commitment to fostering healthy workplaces translates into more engaged and productive employees.Our vision is to prioritize mental health for everyone, every day. This ambitious goal drives us to seek individuals who are ready to Dream Audaciously, Do ThoughtFully, and contribute to making this vision a reality. If you are dedicated to making a meaningful impact in the world, we invite you to join our team!Role Overview: Client Success LeadYour Key Responsibilities:Team Leadership: Lead a high-performance team, ensuring the achievement of goals while balancing hands-on tasks with effective people management.Process Improvement: Innovate and refine process flows to enhance efficiency and scalability within the team.Product Knowledge: Quickly become well-versed in our products to better serve clients and actively contribute to product enhancements.Data Analysis: Utilize data insights to inform decisions that foster client growth and retention.

Join Our TeamAt OpenAI, our mission is to develop safe artificial general intelligence (AGI) that benefits all of humanity. This ambitious goal unites the world's leading scientists, engineers, and business experts in a collaborative environment.As part of our Go To Market (GTM) team, we focus on empowering our customers to effectively leverage and implement our advanced AI products within their organizations. Our diverse team comprises Sales, Solutions, Support, Marketing, and Partnership professionals working in unison to provide transformative AI solutions to a broad audience.Your RoleIn this pivotal position within our Sales team, you will guide customers through the profound benefits that sophisticated AI models can offer their operations and clientele. This role combines technical insight, strategic vision, partnership cultivation, and a strong focus on value creation.You will play a crucial role in driving opportunities throughout the sales cycle—from generating leads to closing deals. Collaborating closely with researchers, engineers, and solution strategists, you will help customers innovate within their industries through AI implementation.This position is based in Singapore, utilizing a hybrid work model requiring three days in the office each week.Key ResponsibilitiesOversee a targeted portfolio of key government accounts, crafting and executing comprehensive strategic account plans.Guide enterprise prospects from initial consideration through to successful deployment.Collaborate with solutions and research engineering teams to design and implement complex government customer initiatives.Take ownership of revenue targets related to consumption.Manage forecasts related to consumption revenue.Analyze key account metrics to produce reports and insights for internal and external stakeholders.Continuously monitor the government landscape (including personnel changes, competitor activities, and partnership opportunities) to inform product development and corporate strategies.Engage in cross-functional collaboration with solutions, marketing, communications, business operations, HR, finance, product management, and engineering.Assist in the recruitment and onboarding of new team members.Contribute positively to the development of company culture.

The Global Client Executive, Marketing Solutions at LinkedIn Corporation focuses on building and expanding strategic partnerships with clients worldwide. This role is based in Singapore and centers on helping businesses use LinkedIn’s marketing tools to strengthen their brand presence and connect with key audiences. What you will do Develop and implement marketing strategies tailored to global clients’ needs Identify new opportunities for growth and partnership Work closely with teams across the company to deliver effective marketing solutions Monitor campaign results and use analytics to refine and improve marketing efforts What you bring Experience creating and managing marketing strategies for large or international clients Strong analytical skills to assess campaign performance and optimize results Ability to collaborate with cross-functional teams Understanding of LinkedIn’s marketing solutions and their impact on brand engagement

Role overview The Lead Service Delivery Manager at ncs3 takes responsibility for daily service delivery operations in Singapore. This position guides a team and works closely with other departments to uphold and enhance service standards. Meeting client expectations and ensuring smooth collaboration across functions are central to this role. What you will do Oversee service delivery operations, making sure client commitments are met Monitor client satisfaction and respond to concerns in a timely manner Lead and support a team by providing direction and feedback Coordinate with other departments to ensure consistent service delivery Identify opportunities and drive initiatives for ongoing improvement Location This position is based in Singapore.

Join our dynamic team at NCS as a Lead Client Information Security (Infrastructure Enterprise)! If you are passionate about surpassing expectations, embodying excellence, and uniting people with technology, we want to hear from you!Role OverviewIn today's landscape, security, privacy, and operational resilience are paramount. We are seeking skilled individuals with a security mindset to champion security governance throughout the lifecycle of client projects. Your proactive approach will elevate our service quality while managing NCS's cybersecurity risk posture.Key Responsibilities:Support the Line of Business as an independent Info-security Advisor, conducting Compliance Assessments and Security Incident Response Management.Act as the bridge between NCS's Enterprise SBG practice and Corporate HQ-wide cybersecurity leadership, steering organization-wide cyber security strategy and implementation.Ensure simplification, relevance, and effectiveness of cyber key risk indicators and controls for monitoring, reporting, and mitigation, in compliance with NCS Cyber Security Policies and applicable legislation.Perform independent internal risk assessments on client-facing projects to identify vulnerabilities and suggest improvements.Collaborate with business leaders to align security controls with organizational goals, considering people, processes, and automation.Serve as a Subject Matter Expert (SME) on cybersecurity incident response, partnering with stakeholders including Risk Management, Legal, and external institutions.Drive the cyber security program and enhance organizational awareness about data security.Leverage automation tools to improve the efficiency and reliability of operational security compliance and monitoring processes.