Business Analyst - Change Management Manager

Join Our Team as a Business Analyst - Change Management ManagerAt AvePoint, we are on a mission to empower organizations in their digital transformation journeys. We are looking for a passionate and meticulous Business Analyst who specializes in Change Management and Change Enablement to join our dynamic Transformation Programme Office within the IT Group. In this pivotal role, you will collaborate closely with cross-functional product teams to evaluate, design, and implement robust change strategies that facilitate a seamless transition from on-premise systems to cutting-edge cloud-based solutions, alongside a refined product management operating model. Your analytical prowess in understanding organizational needs and converting them into actionable plans will be instrumental in steering successful change initiatives, enhancing stakeholder engagement, and ensuring preparedness for change.Key Responsibilities:Lead the development of comprehensive Change Strategies and Plans, orchestrate stakeholder engagement initiatives, design and implement various change management activities, and create effective communication interventions. You will also play a crucial role in enabling training and upskilling for those impacted by change while coaching product teams for successful transitions.Utilize insights derived from change management data and analytics to refine change strategies. You will be expected to conduct thorough change impact and stakeholder analyses, design diverse change management initiatives, and drive effective change adoption across the organization.

Are you ready to kickstart your career in change management? NCS3 is looking for a passionate Change Management Intern to join our dynamic team in Singapore. This internship offers a unique opportunity to gain hands-on experience in the field of organizational change, where you will assist in the implementation of change initiatives and support various projects designed to enhance organizational effectiveness.

Join our dynamic team at Cygnify as we collaborate with a leading telecom client to recruit a Senior Manager in Change Management, specializing in Technology & Transformation. This role will be pivotal in steering organization-wide change, particularly in technology-driven transformation initiatives.Key ResponsibilitiesOversee change management for significant technology and transformation projects.Develop and implement stakeholder engagement strategies, readiness assessments, communication plans, and training programs.Collaborate with technology vendors and internal teams to establish roles, outcomes, and measures of success.Create and maintain a comprehensive change management playbook, including tools, templates, and best practices.Mentor and empower stakeholders to apply change management principles effectively across the organization.Champion change management as a fundamental organizational capability.Engage with a diverse range of stakeholders including HR, business leaders, internal teams, and external technology partners.QualificationsMinimum of 6 years of experience managing Change Management projects, including at least 2 years in a Change Manager role.Demonstrated success in managing multi-location or multi-country technology adoption projects.Change management certification (e.g., Prosci) is preferred.Exceptional stakeholder management and communication abilities.Experience in developing scalable change processes and tools.

OverviewAvePoint is on the lookout for a skilled Change Management Consultant to join our dynamic Client Services division. This role is pivotal in facilitating our clients' digital transformation and modern workplace initiatives.What Will You Be Doing?Your mission is to expertly manage change throughout our digital transformation projects, ensuring a seamless transition for our customers while enhancing their adoption rates. You will collaborate closely with clients to create tailored change management strategies that align with the specific needs of each project. This includes developing supporting materials and executing initiatives to bring the plan to fruition.Your Responsibilities Will Include:• Leading the change management aspects of projects, from research and implementation to assessment and completion.• Designing and delivering training sessions, including e-learning modules for diverse audiences, such as customer management and leadership.• Collaborating with internal teams to ensure project objectives are achieved.• Developing long-term relationships with clients and team members.• Proactively recognizing and resolving client challenges with the aim of exceeding expectations.• Mapping user journeys to identify pain points and opportunities for enhancement.• Evaluating the effectiveness of change initiatives to ensure alignment with strategic goals.• Producing user guides and documentation that adapt as the program evolves, incorporating feedback and local requirements.• Analyzing the impact of changes on organizational processes, systems, and personnel, and identifying potential risks while creating strategies to mitigate resistance and facilitate a smoother transition.• Crafting effective communication strategies tailored to various audiences to ensure clear messaging that resonates with stakeholders.• Engaging with stakeholders at all organizational levels to garner support for change initiatives, ensuring awareness, commitment, and adoption of the project.

ncs3 is seeking a Senior Change Management Consultant based in Singapore. This position plays a central role in guiding organizations through transformation by shaping and carrying out change management strategies. The focus is on supporting employee engagement and helping projects achieve their intended outcomes. Key responsibilities Evaluate organizational changes to determine their impact on teams and processes Create and implement communication plans tailored to change initiatives Lead training sessions that help employees adapt to new ways of working Work closely with stakeholders to keep everyone aligned and foster support throughout the change process Role focus This role centers on designing practical approaches to change, building understanding among employees, and supporting successful project delivery.

We are seeking an experienced SWIFT Project Manager / Business Analyst to join our dynamic team in Singapore. In this role, you will oversee the planning, execution, and delivery of SWIFT-related projects, ensuring they meet quality standards and are delivered on time. You will collaborate with various stakeholders to gather requirements, analyze business needs, and provide strategic recommendations to enhance project outcomes.

We are seeking a dynamic and experienced Business Analyst / Quality Assurance (BA/QA) Manager to join our team. This strategic leadership position is crucial for steering both our business analysis and quality assurance operations. The BA/QA Manager will mentor and guide a talented team of Business Analysts and QA professionals, ensuring that business requirements are meticulously documented, systems are rigorously tested, and the solutions we deliver align perfectly with our business goals and uphold the highest quality standards.The successful candidate will serve as a vital link between our business stakeholders and technical teams, driving the successful execution of projects while fostering a culture of continuous improvement.Key ResponsibilitiesTeam Leadership & Development:Lead, mentor, and cultivate the growth of a high-performing team of Business Analysts and QA specialists.Establish clear team objectives, conduct performance evaluations, and identify opportunities for professional development.Business Analysis:Oversee the comprehensive gathering, documentation, and analysis of business requirements from stakeholders.Facilitate workshops, interviews, and meetings to extract requirements and clarify business needs.Ensure the creation and maintenance of detailed business process models, user stories, and functional specifications.Quality Assurance:Develop and implement robust QA strategies, test plans, and procedures to guarantee the delivery of top-notch solutions.Supervise the execution of both manual and automated tests, ensuring thorough coverage and effective defect tracking.Drive continuous enhancements of QA processes and tools.Stakeholder Management:Act as the primary liaison between business users and IT teams.Manage relationships with project sponsors, business owners, and external vendors.Communicate project status, risks, and issues to stakeholders promptly.Project Delivery:Ensure timely project delivery within scope and to defined quality standards.Contribute to project planning, estimation, and resource allocation.Monitor and report on project progress and team performance.

As a pivotal member of our team, the Operations Business Analyst will be instrumental in defining, managing, and executing transformative changes within our organization. This role requires a proactive individual adept at eliciting, analyzing, refining, validating, and formally documenting business requirements to identify and implement optimal solutions. For smaller projects, the Business Analyst will also take on the responsibilities of a Project Manager.Key Responsibilities:Requirements Gathering:Engage with subject matter experts (SMEs) and stakeholders to gather requirements using effective elicitation techniques.Systematically analyze and validate requirements, applying disciplined, analytical problem-solving approaches.Collaborate with key stakeholders and service providers to assess impact and delineate current and future processes and systems.Conduct analysis on reporting and migration data, ensuring data quality representation from the Operations perspective.Foster stakeholder relationships and secure formal approval of all requirement documentation.Coordinate with service providers to clarify requirements and address solution limitations.Redesign existing processes to ensure scalability and adaptability of future business operations.Identify potential business risks and develop mitigation processes.Collaborate with SMEs to create User Acceptance Testing (UAT) scripts.Assist in UAT testing and review processes.Provide training to service providers as required.Document and obtain agreement on all new procedures.Solution Assessment and Validation:Work closely with the Architecture team to ensure optimal solution development.Facilitate workshops with internal and external stakeholders to explore solution options and assist in completing design documentation.Support both functional and integration testing efforts.Change Management and Implementation Support:Assist with Change Management activities by providing necessary information for effective communication.Provide project support to teams impacted during implementation phases, including testing, troubleshooting, and liaising with service providers.Contribute to project management processes, including status reporting, risk assessment, and compliance management.

Encora is hiring a Junior Change Coordinator on a 6-12 month contract in Singapore. This position focuses on managing change processes in IT environments, aiming to reduce disruption and support ongoing service improvements. Role overview The Junior Change Coordinator will guide the Change Management lifecycle, ensuring all IT changes are properly evaluated, approved, and implemented. The role requires attention to detail, strong organizational skills, and the ability to communicate clearly with stakeholders. What you will do Oversee the Change Management process in line with ITIL standards and company policies. Assess, authorize, or decline changes within set SLA timelines, using quality and risk evaluations. Lead Change Advisory Board (CAB) and Emergency CAB meetings, facilitating clear communication and sound decisions. Conduct impact assessments for proposed changes and create risk mitigation plans, working to keep post-change incidents below 5%. Develop and review Change Management policies, aiming to start at least one service improvement project each quarter. Prepare monthly reports on Change Management trends, offering insights for future improvements. Requirements Proactive and detail-oriented approach to work. Understanding of ITIL standards and Change Management principles. Strong communication and organizational skills. Contract details Location: Singapore Contract duration: 6-12 months

Join our dynamic team as a Change and Release Consultant at Accion Labs, where you will be instrumental in driving effective change and release management processes. Your expertise will help ensure smooth transitions and implementations within our client environments.As a consultant, you will collaborate with various stakeholders, align change strategies with business objectives, and utilize your analytical skills to enhance the quality of changes and releases. You will also provide guidance and support to teams on best practices in change management.

Join Accion Labs as a Business Analyst in our Market Risk Management (MRM) team, where you will play a crucial role in identifying and mitigating market risks. Your analytical skills will help ensure the stability and performance of our financial strategies.

Join our dynamic team as an IT Business Analyst, where you'll play a crucial role in shaping IT projects and adapting to evolving business needs across the Asia-Pacific region. Reporting directly to the IT Business Engagement Manager (APAC), you will collaborate with various business units, IT teams, and external vendors to effectively gather and document requirements, support solution implementation, and drive the successful delivery of IT initiatives.We are seeking a highly analytical, detail-oriented individual with hands-on experience in business analysis, application support, and project management. You will be pivotal in delivering impactful IT solutions that align with our corporate objectives.Key Responsibilities:Engage with stakeholders to capture and translate business needs into technical requirements.Conduct thorough analyses including data reviews, business process mapping, and system flow documentation; facilitate workshops to gather insights.Prepare for and oversee testing phases—design test scenarios, coordinate feedback sessions, and assist in deployment.Collaborate with IT teams and vendors across the APAC region to identify optimal solutions, define project scopes, and manage timelines and deliverables.Keep stakeholders updated on project progress and key milestones.Provide application support by troubleshooting issues and coordinating with IT and vendor teams for timely resolution.Serve as the liaison between end users and the technical development team to clarify functional requirements.Assist in vendor management for system upgrades, maintenance, and ongoing support.

As a Business Continuity Management (BCM) Analyst at NCS, you will play a pivotal role in ensuring the resilience of our operations. You will be responsible for developing and implementing robust business continuity plans, conducting risk assessments, and facilitating training sessions to prepare our teams for potential disruptions. Your analytical skills and proactive approach will be essential in identifying vulnerabilities and enhancing our response strategies.

Join Accion Labs as a Business Analyst specializing in Markit EDM. In this role, you will collaborate with cross-functional teams to deliver innovative solutions and enhance our data management capabilities. Your expertise will help drive business decisions and implement effective data strategies.

Join our dynamic team at Accion Labs as a Junior Business Analyst, where you will have the opportunity to drive impactful business solutions. In this role, you will assist in analyzing business processes, gathering requirements, and collaborating with stakeholders to enhance operational efficiency.You will be part of a collaborative environment that values innovation and forward-thinking. This position requires a keen analytical mind and a passion for problem-solving.

Role overview Seek Limited is looking for a Business Transformation Lead based in Singapore. This position focuses on guiding strategic projects that shape the company’s future direction. The role centers on improving business processes and supporting organizational change. What you will do Lead transformation initiatives from initial planning through full implementation Work closely with teams across departments to identify and address process challenges Apply change management practices to help teams adapt and succeed Use data and analysis to inform decisions and measure progress Ensure projects align with Seek Limited’s broader vision and objectives What you bring Experience in business transformation, change management, or process improvement Strong ability to collaborate with cross-functional teams Comfort with data-driven decision making Proven track record leading projects from start to finish

ncs3 seeks a Business Analyst in Singapore to examine how the business operates and identify ways to improve processes. This position works directly with teams from different parts of the company, aiming to find practical solutions that increase efficiency and support innovation. Role overview This role centers on evaluating current business practices, analyzing where improvements can be made, and collaborating with colleagues to implement changes. The focus is on making daily operations smoother and helping the company adapt to new opportunities. Collaboration Expect to work alongside various teams, sharing insights and gathering input to ensure solutions fit real needs. Communication and teamwork are essential, as changes often affect multiple departments.

Join AvePoint to Secure the Future AvePoint is a global pioneer in data management and governance, serving over 21,000 clients worldwide to enhance their digital workplaces across platforms like Microsoft, Google, and Salesforce. Our extensive channel partner program includes more than 3,500 managed service providers, value-added resellers, and systems integrators, with our solutions available in over 100 cloud marketplaces. Discover more at www.avepoint.com. At AvePoint, we prioritize investing in our people. Our culture, characterized by agility, passion, and teamwork, empowers you to define your career path, make a meaningful impact, and take charge of your future. Unleash your potential with us! Key Responsibilities Provide insights on the viability, feasibility, and impact of policy and business changes on products. Elicit, analyze, and document business and information requirements supporting Salesforce implementations in an Agile environment. Create comprehensive functional and non-functional user stories with clear acceptance criteria. Engage in all Agile ceremonies (sprint reviews, retrospectives) alongside the Product Team. Collaborate with the Product Team to address issues and ensure timely resolution of defects according to specifications. Design and develop test plans and cases based on documented requirements and acceptance criteria. Conduct functional, regression, integration, and user acceptance testing (UAT). Execute both manual and automated testing processes. Facilitate and guide UAT sessions. Create and maintain thorough test documentation. Work with the development team for effective bug resolution. Adhere to all government security standards and best practices. Develop a comprehensive test strategy aligned with objectives and compliance with government security policies. Qualifications Diploma or higher, with a minimum of three years of experience as a Business Analyst, Scrum Master, Product Owner, or in a similar role within Agile projects. Strong understanding of software testing methodologies and Agile practices. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a fast-paced environment.

Encora is looking for a Business Analyst based in Singapore to connect business operations, technology teams, and regulatory groups. This position focuses on coordinating projects and ensuring that execution aligns with company policies and procedures. What you will do Coordinate with stakeholders to move projects forward, ensuring effective communication and collaboration. Oversee project execution, keeping work within planned scope, budget, and timeline. Maintain compliance with company policies and procedures during all project phases. Track project outcomes, address conflicts, and manage dependencies as they arise. Analyze how business operations and technology systems interact and depend on each other. Conduct risk assessments and recommend ways to reduce potential issues. Support testing efforts by analyzing defects and tracking progress. Review business processes to spot opportunities for AI integration. Work with business sponsors, product managers, data scientists, and technology partners to turn business needs into workable solutions. Perform data analysis to support decision-making and confirm AI model readiness. Apply knowledge of associative data modeling, predictive analytics, text analytics, classification, and data exploration. Help create business requirement documents, process maps, data dictionaries, user stories, and use case benefit explanations with stakeholders. Requirements Bachelor’s degree in Computer Science or a related field. At least 4 years of relevant experience, ideally within a financial institution. Comfortable splitting time between project management (40%) and business analysis tasks (60%). Experience with Trade Finance Products or Operations is highly valued. This role offers the chance to work closely with a range of teams and contribute to projects that shape how business and technology come together at Encora.

Join our dynamic team as a Business System Analyst specializing in Pega. In this pivotal role, you will leverage your expertise to analyze and enhance business systems, ensuring seamless integration and optimization of processes. Collaborate with cross-functional teams to gather requirements, design solutions, and implement changes that drive business success.We are looking for a proactive individual who thrives in a fast-paced environment and is passionate about utilizing technology to solve complex business challenges.