Associate, Merchant Enablement

Join Grab Holdings Inc. as an Associate in Merchant Enablement! In this dynamic role, you will support our initiatives to empower merchants through innovative solutions and services. Collaborate with cross-functional teams to ensure a seamless experience for our partners, driving growth and success in our ecosystem.

As the Merchant Enablement Lead at Grab, you will be at the forefront of empowering merchants to thrive in the digital landscape. Your expertise will guide our initiatives to enhance the merchant experience, streamline operations, and drive growth through innovative solutions. You’ll work closely with cross-functional teams to implement strategies that support our merchant partners in maximizing their potential.

Role Overview Airwallex is hiring an Associate for the Merchant Risk Operations team in Singapore. This role focuses on safeguarding merchant operations and reducing risk exposure. The position supports strong service standards and regulatory compliance across the business. What You Will Do Monitor merchant activities to identify and address potential risks Support daily risk operations to uphold compliance requirements Apply analytical skills to investigate issues and recommend solutions Collaborate with team members to maintain operational integrity Growth and Development This role offers opportunities to build expertise in fintech risk management and develop professionally within a growing company.

Welcome to Adyen Adyen is at the forefront of the financial technology sector, delivering seamless payments, data, and financial products for industry giants including Meta, Uber, H&M, and Microsoft. We take pride in being the go-to platform for ambitious companies aiming for growth. We foster an environment that empowers our team members to excel, providing the culture and support necessary for them to take charge of their careers. Our motivated staff tackle unique technical challenges collaboratively, delivering innovative and ethical solutions that enable businesses to realize their goals more efficiently. Role Overview: Merchant Onboarding Specialist We are seeking a detail-oriented Merchant Onboarding Specialist to enhance our Merchant Operations department. This role entails collaborating closely with Underwriting, Sales, Account Management, Compliance, and other teams. In this capacity, you will assess customer needs related to onboarding onto the Adyen platform while ensuring compliance with relevant guidelines and scalability. As a highly regulated entity, we adhere to various rules to maintain a healthy portfolio of merchants. A significant aspect of this position involves facilitating our growth by optimizing internal processes, focusing on automation, and building strong relationships with clients and internal teams. Your Responsibilities: Gain a deep understanding of Adyen’s product offerings and provide insightful advice on how customers can leverage them. Collaborate with commercial teams and compliance to ensure a streamlined rollout process. Become the subject matter expert, taking ownership of and enhancing merchant onboarding processes. Utilize data analysis and insights to drive decision-making and transparency. Educate commercial teams on the latest regulatory, procedural, and compliance updates. Collect insights from Sales, Account Management, and Partnerships teams regarding the commercial pipeline and translate these into operational needs. Contribute to initiatives aimed at improving internal processes to support business scaling. About You: 3 to 5 years of experience in a Commercial, Compliance, or Operations role. Exceptional interpersonal skills with a talent for relationship building. A proactive self-starter who thrives in dynamic environments.

About the Role Grab Holdings Inc. is looking for a Merchant Operations Intern in Singapore. This internship offers practical experience supporting merchant operations and working closely with the team on real projects. What You Will Do Assist with process improvements for merchant operations Analyze operational data and prepare findings Support efforts to strengthen relationships with merchants What You Will Gain Exposure to the daily workings of a large, growth-focused company Opportunities to build analytical and operational skills Experience collaborating with a team committed to innovation

Join Grab as a Merchant Sales Executive in the Payments division, where you will play a crucial role in driving sales and enhancing relationships with merchants. Your expertise will help expand our payment solutions across diverse industries, ensuring that our partners thrive in a competitive marketplace.

About Checkout.com Checkout.com supports online payments for companies such as eBay, ASOS, Klarna, Uber Eats, and Sony. The platform handles billions of transactions each year, focusing on making digital payments smooth and dependable. Headquartered in London, Checkout.com operates from 19 offices worldwide. The team values innovation, continuous improvement, and a drive for excellence. The Singapore office offers a chance to build a career in fintech alongside colleagues from across the globe. Role Overview: Analyst 1, Merchant Care (Singapore) This position centers on supporting merchants and ensuring their payment experiences remain reliable. The Analyst 1 works closely with technical and product teams, manages customer cases, and helps build internal knowledge. What You Will Do Respond to customer inquiries and issues with care and accuracy across email, phone, and chat. Use the right tools and methods to resolve problems, showing patience and empathy in every interaction. Work with Engineering and Product teams to escalate and resolve complex customer issues. Prioritize and manage cases, keeping thorough records of troubleshooting steps in the case management system. Grow technical knowledge of Checkout.com’s products while working in a diverse, international team. Write help articles for the internal knowledge base to support team learning and training. Adapt to changing workloads and priorities by managing time effectively throughout the day. Proactively identify when an issue needs further assistance or escalation. Deepen product and process understanding through training, self-study, and hands-on work. Suggest ideas for improving processes. Work collaboratively and demonstrate Checkout.com’s core values in daily interactions.

Join Grab as the Merchant Growth Programme Manager, Scaled, where you will spearhead initiatives to drive merchant engagement and growth across our platform. In this dynamic role, you will collaborate with cross-functional teams to develop and implement strategies that enhance merchant performance and boost customer satisfaction.

Encora is hiring an IT Enablement Engineer in Singapore. This position calls for at least 7 years of direct experience in automation, system integration, and data engineering. The role centers on building and optimizing data pipelines, developing dashboards, and supporting technical operations across multiple platforms. What you will do Design and refine ETL pipelines in AWS, integrating data from multiple sources while validating and cleaning for quality. Develop dashboards in Power BI, turning metrics into clear visuals to guide governance, risk, finance, and operations decisions. Write and validate REST API calls to extract and integrate data from various systems. Work with AWS services such as Lambda, EC2, S3, and Glue. Extract and process data from platforms like ServiceNow, Tenable, and SharePoint. Use programming and scripting skills in Python, Unix Shell Script, or PowerShell to automate processes. Build and maintain DevSecOps pipelines for continuous integration and delivery. Support applications and tools, focusing on resolving incidents and optimizing performance. Follow ITIL best practices and IT standards, including security and governance guidelines. Requirements Minimum 7 years of relevant experience in IT enablement, automation, and data engineering. Hands-on expertise with AWS (Lambda, EC2, S3, Glue). Experience building ETL pipelines and working with REST APIs. Proficiency in Power BI dashboard development. Programming or scripting skills in Python, Unix Shell Script, or PowerShell. Familiarity with platforms such as ServiceNow, Tenable, and SharePoint. Knowledge of DevSecOps and ITIL best practices. Encora specializes in Software and Digital Engineering solutions, with a focus on cloud services, product engineering, application modernization, data and analytics, digital experience, DevSecOps, cybersecurity, quality engineering, and AI. The company values diversity and inclusion, hiring based on skills and capabilities.

Founded in 2007, Airbnb has transformed the way people travel and connect, with over 5 million hosts welcoming more than 2 billion guests across the globe. Our platform enables unique stays and experiences that foster authentic connections with local communities.Join Our Community:Airbnb's Enterprise Operations team is pivotal in driving our global growth. By leveraging AI alongside human-powered operations, we ensure that our supply chain operates efficiently, facilitating seamless connections between hosts and guests.The Supply Enablement team acts as a strategic ally to field and vendor teams worldwide, implementing standardized strategies, tools, and best practices. Our focus is to empower Acquisition and Supply Market Managers, utilizing data-driven insights to enhance onboarding, optimize host performance, and promote sustainable growth. The APAC Enablement function tailors global frameworks to meet local market needs, collaborating with regional leaders to ensure timely and relevant enablement initiatives that balance global consistency with local expertise.Your Impact:We are seeking an experienced Enablement Manager to spearhead the enablement strategy for Homes and Hotels, focusing on the successful acquisition, growth, and retention of high-quality supply. This role encompasses onboarding, training, and ongoing development for our field and vendor teams, ensuring they are well-prepared to enhance front-line business performance. You will customize global enablement programs for regional significance, collaborate cross-functionally to gather and disseminate feedback, and utilize enablement tools to drive continuous improvement in our outcomes.A Day in the Life:Support the growth of acquisition strategies for Homes and Hotels.Lead training sessions and workshops for teams to maximize their effectiveness.Analyze data to identify areas of improvement and implement best practices.

At NiCE, we embrace challenges without limits. Our ambition drives us to be game changers, and we play to win. We uphold the highest standards and consistently exceed them. If you share our passion, we offer a career opportunity that will ignite your potential.What does this role entail?The Partner Enablement Manager is pivotal in strategizing, coordinating, and implementing initiatives that enhance partner capabilities, boost performance, and foster a robust partner ecosystem. This position collaborates closely with product, sales, and readiness teams to identify the enablement needs of partners and develop programs that empower them to effectively position, sell, and deliver our solutions.How will you make a difference?Design and execute partner enablement programs that elevate partner capabilities across sales, delivery, and technical roles.Work alongside product, sales, and readiness teams to pinpoint partner enablement necessities and transform them into structured programs.Create and facilitate training sessions, workshops, and resources that enhance partner proficiency in positioning, selling, and implementing our solutions.Oversee all logistics related to enablement programs, ensuring timely communication and alignment among stakeholders.Analyze partner performance trends and leverage insights to update programs and initiate new enablement strategies.Collaborate with internal teams to guarantee that enablement materials are accurate, relevant, and synchronized with product updates and market demands.Engage directly with partners to solicit feedback and improve the effectiveness and value of enablement initiatives.Maintain consistent communication with internal and external stakeholders to ensure cohesive partner support.

Who We Are About Stripe Stripe is a premier financial infrastructure platform empowering businesses globally. From the most expansive enterprises to the most innovative startups, millions of companies leverage Stripe to accept payments, enhance revenue, and unlock new business avenues. Our mission is to elevate the GDP of the internet, presenting an extraordinary opportunity for you to contribute to the global economy while engaging in meaningful work that shapes your career. About the Team Our Global Sales Team is pivotal in driving revenue and fostering growth. As trusted partners, we prioritize helping users understand and seamlessly integrate Stripe products, allowing them to focus on their core business. Renowned for our product acumen, analytical mindset, and user-centric problem-solving approach, the Sales team plays a crucial role in gathering user insights and market intelligence that directly influences Stripe’s product development and strategic growth. The Global Sales Enablement Team is committed to equipping our sales professionals with the essential skills and knowledge needed to thrive. This includes delivering our Sales Spin Up onboarding program and various skill enhancement workshops designed to cultivate a high-performance sales culture. Your Role As a Sales Enablement & Training Specialist, you will be instrumental in conducting our weekly mandatory enablement sessions and targeted skills workshops. You will interact with new hires, current team members, and sales leaders to deepen their understanding of Stripe's products and sales strategies. Collaborating closely with cross-functional teams, you will ensure that training content is not only informative but also engaging and pertinent. Key Responsibilities Facilitate live or virtual training sessions, ensuring an engaging and effective experience for GTM team members. Organize and conduct sales skills workshops to enhance seller performance across our APAC hubs. Be open to traveling within your region as needed. Establish strong relationships with stakeholders to identify their specific enablement needs and sales skills gaps. Collaborate with subject matter experts to create engaging training materials, including presentations, role-plays, and interactive exercises that enhance productivity and drive business results. Customize content and information to meet the unique learning requirements of various teams.

Position Overview (Contractor Role with PetroChina)We are looking for a dynamic Business Analyst who possesses a robust understanding of business operations and the technical skills necessary to facilitate solution analysis and delivery. This pivotal role is centered on diagnosing business challenges, crafting innovative solutions, and collaborating effectively with technical teams to guarantee seamless implementation. The ideal candidate will exhibit strong commercial insight, analytical thinking, and the capability to work adeptly with data and systems as required.Key ResponsibilitiesIdentify and assess business needs, processes, and challenges across various stakeholders.Convert business requirements into detailed functional specifications for effective implementation.Spot opportunities to enhance processes, controls, and system efficiencies.Work alongside development teams during the solution design and delivery phases.Assist in the testing, validation, and rollout of system improvements.Analyze issues by reviewing system data and behaviors, coordinating resolutions as needed.Ensure that delivered solutions align with business priorities and operational practicality.Utilize AI tools (e.g., Claude Code, GitHub Copilot) for prototyping and proof of concept initiatives.

About KeyfactorAt Keyfactor, we are dedicated to creating a society that thrives on trust and identity-first security for both machines and individuals. Our innovative solutions empower organizations to swiftly establish and sustain digital trust at scale. With decades of expertise in cybersecurity, Keyfactor is a trusted partner for over 1,500 companies worldwide. We take pride in our recognition as a Best Place to Work, which we achieve through the commitment and passion of our exceptional team. We invite you to build a promising future with Keyfactor!

We are seeking a dynamic and results-oriented Sales Consultant to join our team at Xcellink. In this pivotal role, you will identify, pursue, and successfully close revenue opportunities in custom software development, digital solutions, and ICT Training & Traineeship programs.Your primary focus will be on delivering exceptional outcomes by integrating technology implementation with workforce capability enhancement. You will interact with senior business, technical, and HR stakeholders, navigate complex deal cycles, and collaborate closely with our internal delivery and training teams to secure high-value opportunities.Key Responsibilities:Revenue & Sales Execution:Take ownership of the full sales cycle, from prospecting and discovery through to deal closure and handover.Consistently achieve and surpass assigned sales targets and revenue KPIs for software and training services.Develop and implement account and opportunity plans to expand wallet share among existing and new clients.Maintain a robust and accurate pipeline, and contribute to forecasting and revenue planning efforts.Solution & Consultative Selling:Engage clients to thoroughly understand their business challenges, technology needs, and workforce capability gaps.Identify opportunities to present custom software solutions and digital platforms that align with clients' desired business outcomes.Recognize and close opportunities where software delivery, training, and ICT traineeship programs can be packaged together or offered individually as integrated solutions.Lead discovery sessions, solution workshops, and commercial discussions that foster deal momentum.Deliver presentations of tailored solutions that effectively communicate value, ROI, and impact.Training & Traineeship Solutions:Proactively identify and secure opportunities for ICT Training, Learning & Development (L&D) services.Position upskilling programs, workforce development initiatives, and ICT traineeships as strategic enablers for our clients.Collaborate with training and academy teams to define program scope, delivery models, and commercial structures.Align training and traineeship offerings with software implementation to ensure seamless adoption and long-term success.Internal & Partner Collaboration:Work in partnership with software engineering, delivery, and training teams to develop commercially viable proposals and solution designs.Assist in responses to RFPs, RFQs, and ITQs, including solution scope, pricing inputs, and deal strategy.Engage ecosystem partners as necessary to enhance solution offerings.

About AlphaSense:AlphaSense is a leading market intelligence platform that empowers the world’s foremost companies to eliminate uncertainty in their decision-making processes. Utilizing advanced AI technology, AlphaSense provides reliable insights derived from a vast array of trusted content. Our extensive database encompasses public and private materials, including equity research, corporate filings, event transcripts, expert calls, news articles, trade journals, and proprietary research content from our clients.The strategic acquisition of Tegus by AlphaSense in 2024 bolsters our joint mission to enable professionals to make informed decisions through AI-enhanced market intelligence. Together, we aim to drive growth, foster innovation, and broaden our content offerings, allowing users to extract deeper insights from a multitude of resources. Trusted by over 6,000 enterprise clients, including a significant portion of the S&P 500, AlphaSense was founded in 2011 and is headquartered in New York City, with more than 2,000 employees spanning across offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Join us in shaping the future!About the Team:The Sales Enablement team at AlphaSense is a collaborative and dynamic unit that operates across various functions to drive success within the Revenue organization. We actively identify skill and knowledge gaps while seizing opportunities for optimization, establishing a scalable enablement strategy that enhances the overall effectiveness and efficiency of the revenue team. Our team is deeply committed to fostering continuous employee development and assisting individuals in realizing and achieving their fullest potential while maximizing productivity throughout the organization.About the Role:We are on the lookout for a motivated Sales Enablement Specialist to design, implement, and enhance training programs for our Sales Development Representatives (SDRs). This role entails delivering comprehensive onboarding programs, coaching new hires during their ramp-up phase, and developing enablement solutions that equip SDRs with essential skills, tools, and knowledge for success. Collaborating closely with Sales Leadership and Enablement HQ, you will create impactful learning experiences that accelerate productivity and performance. Additionally, you will continuously evaluate sales outcomes and feedback to refine onboarding processes, coaching frameworks, and enablement content—ensuring that every SDR is primed to exceed their targets from day one.

AI Sales Enablement Intern Are you a technical innovator eager to transform the sales landscape? Join AnyMind Group as an AI Sales Enablement Intern, where you'll connect advanced LLM architecture with impactful commercial strategies. Collaborate closely with sales leadership to identify and eliminate operational inefficiencies, deploying AI-driven solutions that will dramatically enhance our regional sales processes. What You'll Do Identify and address operational hurdles in the sales process by creating tailored, AI-driven automation workflows. Oversee and enhance regional digital marketing campaigns across programmatic, social, and mobile platforms to meet client performance metrics. Conduct thorough data analyses to produce weekly and ad-hoc reports that provide actionable audience and brand insights for strategic clients. Partner with diverse teams in Sales, Creative, and Engineering to troubleshoot issues and strengthen client presentations with technical innovations. Design and implement media strategies and tactical solutions aligned with specific client success criteria and campaign objectives. Who You Are A Sales-Tech Hybrid with a proactive mindset, capable of swiftly mastering new AI tools and libraries independently. Competent in prompt engineering and technical literacy, experienced in integrating AI APIs for multi-step automation. Proficient in Python, SQL, and AI-enhanced coding environments. An adept storyteller who can convert raw data into compelling, executive-ready business narratives. Demonstrate "Radical Curiosity" and a "Bias for Action"—prioritizing impactful functional tools over theoretical perfection. Currently based in Singapore and available for a full-time internship lasting 3–6 months without requiring sponsorship. Nice To Have Prior experience managing programmatic RTB or regional LinkedIn advertising campaigns. Familiarity with data visualization tools and reporting practices.

Join Datadog’s dynamic GTM Enablement team as a Technical Solutions Field Enablement Manager, where you will enhance the capabilities of our internal product experts including sales engineers, technical support engineers, and account managers. In this role, you will design and implement comprehensive training programs to foster a culture of continuous learning and support for our teams across the APJ region.As we scale rapidly, your ability to simplify complex concepts and deliver engaging onboarding experiences will be crucial. You will collaborate with local and global teams to create content that showcases our top-tier cloud monitoring solutions, ensuring our technical personnel are equipped to address customer challenges effectively.Datadog empowers organizations by providing a powerful monitoring service for hybrid cloud applications, enhancing agility, and offering complete visibility across applications. As part of our team, you'll contribute to our mission of driving successful digital transformations.We value a collaborative office culture and embrace a hybrid workplace model to support a balanced work-life experience for all our Datadogs.

Join our Engineering Enablement team at Motional as a Senior Software Engineer and play a pivotal role in enhancing developer productivity across the organization. In this position, you will be responsible for designing and evolving internal platforms, services, and toolchains that are essential for our engineering workflows. Your collaboration with various teams within the company will be crucial in identifying systemic bottlenecks and implementing scalable, self-service developer platforms. This will help to alleviate cognitive load, streamline CI/CD workflows, and empower teams to transition from code to production with both speed and confidence. Your primary focus will be on our internal developer platform and productivity tools, which are designed to enable engineers to deliver reliable, high-quality code more rapidly and efficiently.

About AirwallexAirwallex is a pioneering unified payments and financial platform designed specifically for global enterprises. By leveraging our unique blend of proprietary technology and software, we empower over 200,000 businesses globally, including renowned names like Brex, Rippling, Navan, Qantas, and SHEIN, to seamlessly manage everything from business accounts and payments to spend management, treasury functions, and embedded finance solutions.Founded in Melbourne, our diverse team of over 2,000 innovative professionals spans 26 offices worldwide. With a valuation of US$8 billion and support from leading investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of transforming the global payments landscape. If you're ready to embark on one of the most ambitious journeys of your career, we invite you to join us.Attributes We ValueWe seek dynamic builders with an entrepreneurial spirit who yearn for real impact and accelerated learning. You possess strong expertise relevant to your role, coupled with sharp analytical skills, and are driven by our mission and operating principles. Your ability to act quickly with sound judgment, explore deeply with curiosity, and make decisions based on fundamental principles is key, striking a balance between agility and thoroughness.You bring a humble, collaborative approach, transforming innovative concepts into tangible products while demonstrating a strong ability to execute tasks end-to-end. By leveraging AI, you work smarter and solve challenges more efficiently. Here, you’ll engage with complex, high-stakes challenges alongside exceptional peers and enhance your career as we redefine the future of global banking. If this resonates with you, let’s innovate together.About the TeamThe Revenue Strategy & Enablement team at Airwallex is integral to our commercial operations, empowering sales and commercial teams to thrive in a fast-evolving environment. We collaborate closely with commercial leaders, product marketing, and cross-functional partners to develop world-class enablement programs, content, and training. Our mission is to drive revenue growth by equipping our teams with the knowledge, tools, and processes necessary for success across both core and emerging products in every region we operate.Your RoleWe are on the lookout for a commercially astute operator with a background in enablement, product launches, and market entry strategies. Join us in accelerating our growth trajectory across Singapore and the Southeast Asian region.