Account Management Intern (6 Months) at Thunes | Singapore

About ThunesThunes serves as the Smart Superhighway for global money movement. Our unique Direct Global Network empowers members to execute payments in real-time across over 130 countries and more than 80 currencies.This network connects directly to over 7 billion mobile wallets and bank accounts worldwide, utilizing more than 350 payment methods including GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay, and more.Thunes counts among its members prominent players in the gig economy like Uber and Deliveroo, as well as super-apps such as Grab and WeChat, along with money transfer operators (MTOs), fintech companies, payment service providers (PSPs), and banks. Our commitment to offering unmatched speed, control, visibility, protection, and cost efficiencies is supported by our in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure.Headquartered in Singapore, Thunes has a global presence with offices in 12 locations including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo, and Shanghai. For further information, visit: Thunes WebsiteRole ContextThe Account Management Team for the Asia Pacific region is tasked with driving business growth from existing Thunes clients. As an intern, you will thrive in a dynamic environment that emphasizes commitment, excellence, and teamwork. This role will provide you with the chance to gain insights into the global payments market while collaborating with a diverse team to identify and implement upsell and cross-sell opportunities, ultimately aiming to achieve revenue targets in the fast-evolving international payments landscape.Key ResponsibilitiesAssist Account Managers during the proposal qualification stage by preparing pricing and coordinating with various internal stakeholders to activate identified upsell/cross-sell opportunities.Support Account Managers in addressing customer concerns by collaborating with the Member Experience, Solutions Delivery, and other support teams.Follow up on the upsell/cross-sell process, ensuring compliance and legal requirements are met.

About Thunes Thunes operates as the Smart Superhighway for global money transfers. Our proprietary Direct Global Network enables members to execute real-time payments across more than 130 countries and in over 80 currencies. Our network connects directly with over 7 billion mobile wallets and bank accounts worldwide through more than 350 payment methods, including GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay, and many others. Thunes serves a diverse range of clients, including gig economy leaders like Uber and Deliveroo, super-apps such as Grab and WeChat, as well as money transfer operators (MTOs), fintech companies, payment service providers (PSPs), and banks. Our distinctive Direct Global Network provides unmatched speed, control, visibility, security, and cost efficiency for real-time payments worldwide, enhanced by our in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure. Headquartered in Singapore, Thunes has a global presence with offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo, and Shanghai. For more information, visit: Thunes Website

About Thunes Thunes operates a global payment network, connecting members to real-time money movement in over 130 countries and more than 80 currencies. With direct links to more than 7 billion mobile wallets and bank accounts, Thunes supports transactions through 350+ payment methods, including GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, and WeChat Pay. The company’s Smart Treasury Management Platform and compliance infrastructure help deliver speed, control, visibility, protection, and cost efficiency for international payments. Thunes works with major names in the gig economy, such as Uber and Deliveroo, as well as super-apps like Grab and WeChat, MTOs, fintechs, PSPs, and banks. Headquartered in Singapore, Thunes has offices in 14 cities worldwide, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, Atlanta, San Francisco, Sao Paulo, and Shanghai. More information is available at Thunes. Role Overview: Technical Support Engineer (Singapore) The Technical Support Engineer joins the Singapore office, reporting to the Technical Support Engineer Lead. This role is part of a team dedicated to maintaining the stability, performance, and integrity of Thunes’ global payment platform. Working at Thunes means operating on an international scale and collaborating with well-known FinTech brands. The company is growing rapidly and has a direct impact on financial services in both developed and emerging markets. What You Will Do Serve as an escalation point for L1 and NOC teams, handling complex technical investigations. Resolve high-impact operational issues affecting partners and internal systems. Apply analytical reasoning and hands-on debugging to troubleshoot problems across application, infrastructure, and data layers. Work closely with Engineering, Product, and Infrastructure teams to address incidents and strengthen operational capabilities. Team and Impact The Technical Operations team ensures the reliability and performance of the platform. This position involves proactive problem solving, in-depth analysis, and collaboration across multiple technical domains. The work goes beyond reactive support and plays a key role in improving overall system operations.

Thunes operates a proprietary global payments network, connecting members to real-time transactions in over 140 countries and 90 currencies. The company’s infrastructure supports more than 12 billion mobile wallets and bank accounts, with direct links to payment methods such as GCash, M-Pesa, and WeChat Pay. Headquartered in Singapore, Thunes maintains offices in 15 key cities worldwide. Role overview The Senior Data Protection Analyst position focuses on building and maintaining personal data protection protocols for Thunes. This role involves assessing privacy risks, supporting initiatives to protect sensitive information, and working closely with teams to promote a culture of privacy, transparency, and compliance throughout the organization. Key responsibilities Establish and enforce data protection measures to safeguard personal and sensitive data. Assess privacy risks and support ongoing compliance initiatives. Collaborate with cross-functional teams to strengthen privacy practices and awareness. Help ensure compliance with legal and regulatory data privacy standards, supporting trust with customers, partners, and employees. Reporting and location This position is based at Thunes’ Singapore headquarters. The role reports to the Group Data Protection Officer in the Legal and Compliance department. Thunes offers flexibility, with the option to work from home one day per week.

About Thunes Thunes serves as the innovative financial infrastructure for global money transfers. Our proprietary Direct Global Network empowers businesses to execute real-time payments across over 130 countries and in more than 80 currencies. With direct connections to over 7 billion mobile wallets and bank accounts worldwide, and access to 15 billion cards through more than 320 payment methods—including GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay, and many others—Thunes ensures seamless transactions for its members. Our unique network is distinguished by its global reach, cutting-edge SmartX Treasury System, and Fortress Compliance Platform, providing members unparalleled speed, control, visibility, security, and cost-effectiveness in real-time payments worldwide. Thunes collaborates with industry leaders like Uber and Deliveroo, popular super-apps such as Grab and WeChat, as well as various money transfer operators (MTOs), fintech companies, payment service providers (PSPs), and banks. Headquartered in Singapore, we have expanded our presence with offices in 14 major cities, including Abidjan, Barcelona, Beijing, Dubai, Hong Kong, Johannesburg, London, Manila, Nairobi, Paris, Riyadh, San Francisco, and Shanghai. For more information, visit: https://www.thunes.com/

About Thunes Thunes is revolutionizing the way money moves globally with our cutting-edge Smart Superhighway. Our proprietary Direct Global Network empowers Members to conduct real-time payments across more than 130 countries and over 80 currencies. With direct connections to over 7 billion mobile wallets and bank accounts, Thunes offers a diverse range of over 350 payment methods, including GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay, and many more. Our esteemed Members include major players in the gig economy, such as Uber and Deliveroo, super-apps like Grab and WeChat, as well as MTOs, fintechs, PSPs, and banks. Thunes stands out due to its global reach, innovative Smart Treasury Management Platform, and robust Fortress Compliance Infrastructure, which together ensure that our Members benefit from unparalleled speed, control, visibility, protection, and cost-efficiency in their real-time payments worldwide. Headquartered in Singapore, we have established offices in 12 key locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo, and Shanghai. For more information about our services, visit: https://www.thunes.com/ Role Overview We are seeking a passionate and driven Product Data Scientist with a robust full-stack skill set, enthusiastic about developing and enhancing predictive engines that support our rapidly growing fintech. In this role, you will bridge the gap between data science, product strategy, and business results, adopting a startup mentality while adhering to the rigorous standards of a regulated financial institution. Your responsibilities will extend beyond ensuring model accuracy; you will oversee the complete lifecycle of predictive capabilities, from defining metrics to model design, validation, and seamless production deployment and ongoing refinement. It is critical that the models you create are not only technically sound but also robust, explainable, fair, and trusted by the business. In this position, you will design and implement our primary predictive capabilities that have a direct impact on service quality, liquidity management, risk assessment, and operational decision-making. Collaborating proactively with diverse stakeholders, you will transform ambiguous business challenges into scalable data products, ensuring that predictions are actionable, measurable, and integrated into real workflows. You will define key success metrics, challenge existing assumptions, and continually enhance models based on feedback from the business and evolving market dynamics.

Role Overview Thunes is hiring a Head of Product for the Core & Growth divisions in Singapore. This leader will shape product direction, set strategy, and guide development across key offerings. The role combines vision with practical execution, requiring both big-picture thinking and hands-on involvement. What You Will Do Define and drive product strategy for Core & Growth divisions Lead product development and execution, from concept through launch Work closely with cross-functional teams to deliver and improve products Ensure product initiatives align with market needs and company goals Champion innovation across the product suite Location Based in Central Singapore.

About ThunesThunes stands as the Smart Superhighway for global money movement. Our proprietary Direct Global Network empowers Members to execute real-time payments across more than 130 countries and over 80 currencies. Connecting directly to over 7 billion mobile wallets and bank accounts worldwide, we offer a diverse array of payment methods, including GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay, and many more.Our Direct Global Network sets itself apart through unparalleled global reach, a proprietary Smart Treasury Management Platform, and a robust Compliance Infrastructure, ensuring Members experience unmatched speed, control, visibility, security, and cost-efficiency in real-time payments. Our clientele includes industry leaders such as Uber, Deliveroo, and notable super-apps like Grab and WeChat, alongside MTOs, fintechs, PSPs, and banks.Headquartered in Singapore, Thunes operates from 14 locations globally, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, Atlanta, San Francisco, Sao Paulo, and Shanghai. For further details, please visit: Thunes Website.Role OverviewAs a Software Engineering Lead, reporting to the Chief Architect, you will be a key player in our Engineering team focused on Treasury Systems and core services. We seek a self-motivated and technically proficient leader who is eager to make a significant impact within the organization.The ideal candidate will blend a startup mentality with the capabilities of a market leader, ensuring optimal platform performance while facilitating scalability, delivering new features, and enhancing development automation processes. Our Engineering team is dedicated to efficiently deploying core business products. We design solutions, tools, and platforms that meet business needs, focusing on provisioning, configuration, CI/CD, monitoring, SLA, performance, and uptime. Our team is detail-oriented and collaborates closely with a diverse range of stakeholders. While we believe our chosen tech stack is optimal, we empower our engineers to architect and implement their solutions. Our core services are hosted on Amazon Web Services, utilizing a tech stack primarily consisting of PostgreSQL, Python, Golang, and AWS.Join us in an environment that fosters a culture of learning and feedback, where you will be challenged to take ownership of your code, write, test, and optimize.

About Thunes Thunes is revolutionizing the landscape of global money transfer with its Smart Superhighway, enabling real-time payments across more than 130 countries and 80 currencies. Our proprietary Direct Global Network connects our members to over 7 billion mobile wallets and bank accounts worldwide through an extensive range of payment methods, including GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay, and many more. Our esteemed members consist of industry leaders such as Uber and Deliveroo, as well as prominent super-apps like Grab and WeChat, along with various MTOs, fintechs, PSPs, and banks. What sets Thunes apart is our unmatched global reach, combined with our in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure, ensuring our members enjoy unparalleled speed, control, visibility, security, and cost efficiency when facilitating real-time payments globally. Headquartered in Singapore, Thunes boasts a robust presence with offices in 12 major cities, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo, and Shanghai. For more information, please visit: Thunes Website Role Context As we expand our global network, maintaining the quality, reliability, and performance of our payout partners is crucial for safeguarding revenue and customer trust. We are seeking a Partner Quality & Optimization Lead to spearhead our global initiatives aimed at enhancing the operational performance of our payout ecosystem. This pivotal role resides within the Member Experience (MX) organization and leads a distributed team across Barcelona, Manila, and Singapore. The team is dedicated to identifying systemic issues, enhancing partner performance, and driving operational and technical enhancements to fortify the reliability of our global payment network. This is a high-impact team leadership position designed for someone who thrives on addressing complex operational challenges, collaborating across teams and partners on a global scale, and driving tangible improvements in customer experience and business performance.

About Thunes Thunes is revolutionizing global money movement with its state-of-the-art Direct Global Network, enabling real-time payments across over 130 countries and more than 80 currencies. Our platform connects directly with over 7 billion mobile wallets and bank accounts worldwide, utilizing over 350 payment methods, including GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay, and many others. Thunes serves a diverse array of members, from leading gig economy players like Uber and Deliveroo to super-apps such as Grab and WeChat, as well as MTOs, fintech firms, PSPs, and banks. Our unique offering is characterized by an extensive global reach, an in-house Smart Treasury Management Platform, and a robust Fortress Compliance Infrastructure. This ensures our network members benefit from unmatched speed, control, visibility, security, and cost efficiency when executing real-time payments globally. Headquartered in Singapore, Thunes has a presence in 12 locations including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo, and Shanghai. For further details, visit Thunes' official website. Role Context As Thunes continues to experience significant growth, the ability to onboard new customers while maintaining and supporting existing ones is critical, especially as transaction volumes increase. The Customer Experience Operations Improvement Specialist is vital in safeguarding customer trust and revenue by enhancing the quality and reliability of our payout ecosystem. This position, situated within the QCC team, emphasizes the identification of issues, swift resolution, and the implementation of sustainable operational improvements. Success in this role hinges on strong analytical skills, a proactive mindset, and collaborative efforts both internally and with external partners to enhance the end-to-end customer experience. Key Responsibilities Proactively identify, analyze, and resolve quality and operational issues impacting payout partners, minimizing customer disruptions. Conduct deep data analysis to uncover the root causes of failures swiftly and accurately. Collaborate directly with payout partners and internal teams to implement enhancements and ensure a seamless customer experience.

Product Director – Business PaymentsLocation: Singapore or BarcelonaAbout ThunesThunes operates as the Smart Superhighway for global money transfers. Our proprietary Direct Global Network empowers members to conduct real-time payments across over 130 countries and in more than 80 currencies.With direct connections to more than 7 billion mobile wallets and bank accounts, alongside access to 15 billion cards through over 320 payment methods like GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, and WeChat Pay, Thunes stands at the forefront of financial technology.Our unique Direct Global Network is distinguished by its extensive reach, in-house SmartX Treasury System, and Fortress Compliance Platform, ensuring our network members benefit from unparalleled speed, control, visibility, security, and cost efficiency in their global payment processes.Our network includes leading players in the gig economy such as Uber and Deliveroo, as well as super-apps like Grab and WeChat, money transfer operators, fintech firms, payment service providers, and banks.Thunes is headquartered in Singapore and operates in 14 locations worldwide, including Abidjan, Barcelona, Beijing, Dubai, Hong Kong, Johannesburg, London, Manila, Nairobi, Paris, Riyadh, San Francisco, and Shanghai.For more information, visit: https://www.thunes.com/About the RoleWe are on the lookout for a Product Director – Business Payments who will drive the product vision, strategy, and execution for our global cross-border business payment solutions.This role is characterized as a senior individual contributor position with one direct report, focused on establishing the roadmap, enhancing core capabilities, and delivering impactful solutions to facilitate seamless and scalable business payments. You will collaborate closely with network, treasury, operations, and commercial teams, in addition to external partners, to tackle intricate cross-border payment challenges faced by corporate clients.The ideal candidate will possess a blend of strategic foresight, robust execution abilities, and extensive domain knowledge in business payments.Key ResponsibilitiesProduct Strategy & RoadmapDefine and lead the global business payments product roadmap, ensuring alignment with corporate strategy and market demands.Identify and prioritize key product features and enhancements based on customer feedback and industry trends.

As an International Account Manager at Catenon, you will be pivotal in fostering and nurturing long-term relationships with our clients. Your role will involve developing and executing the commercial and operational models of our Group to ensure sustained growth and satisfaction.Key Responsibilities:Establish and manage client relationships, ensuring they are prepared for a lasting partnership with Catenon.Oversee and enhance the search processes for clients, guaranteeing satisfaction through strategic analysis and defining recruitment profiles.Maintain close contact with clients through regular reporting, gaining a deep understanding of their business needs.Collaborate on international projects and mandates to drive local performance.Engage with various corporate areas including Knowledge Management, New Technologies, Marketing, and Business Development.

Thunes - Singapore Global Executive ProgrammeJoin Thunes’ graduate programme, part of the Singapore Global Executive Programme (SGEP), in collaboration with Enterprise Singapore.Are you a recent graduate or a young professional with less than three years of work experience? Do you believe in the transformative power of technology in the financial sector? Are you eager to broaden your global perspective while collaborating with culturally diverse colleagues?At Thunes, we are committed to nurturing talent from within. We take pride in cultivating entrepreneurial individuals and preparing them to become future leaders. This structured 18-month programme includes job rotations and international assignments, formal training, coaching, and exposure to international projects.What to ExpectHands-on training with rotations across various functions and teams within the TransferTo Group (9 months per rotation)Global assignments and opportunities to collaborate with diverse teamsCompetitive compensation packageOne-on-one mentorship and direct access to senior leadersLeadership and learning development programmesRole ContextAs a Member Implementation Specialist at Thunes, you will have the opportunity to engage in automated reconciliation projects, working alongside a diverse range of partners and teams.The Member Implementation team is responsible for enabling Accept and Pay capabilities through our Thunes Cross-Border Payment platform. With millions of transactions processed monthly and connections to hundreds of partners and clients worldwide, Thunes is continually expanding its reach within the industry. A career at Thunes offers invaluable experience in a dynamic and growing market, allowing you to be part of a truly global company with offices around the world and a workforce representing numerous nationalities.Key ResponsibilitiesAutomated Reconciliation ProjectsDuring your first 9-month rotation in the Graduate Program, you will gain insights into global payments and technical integrations, including:Collaborating with Regional Senior/Technical Project Managers and Engineering teams to develop, test, and implement automated reconciliation pipelines across various marketsUnderstanding the workings of automatic reconciliation solutions for acceptance and payout capabilities

Join ncs3 as an Account Management Intern in the healthcare sector! This internship offers an excellent opportunity to gain hands-on experience in client relationship management while working within a dynamic team. You will assist in managing client accounts, supporting strategic initiatives, and contributing to the overall success of our healthcare projects.

Agoda is seeking a dynamic and results-driven Strategic Account Manager to spearhead our growth initiatives in Singapore. In this pivotal role, you will collaborate closely with key stakeholders, nurturing relationships that drive mutual success and enhance our market presence. Your deep understanding of customer needs and market trends will empower you to tailor solutions that resonate with our clients, leading to long-term partnerships.

Join versant3 as an Account Manager and play a vital role in strengthening our relationships with clients in the dynamic environment of CNBC. This full-time position is perfect for an enthusiastic individual looking to make a significant impact on our client management strategies.

Thunes connects businesses to a global payments network, supporting real-time transactions in over 130 countries and more than 80 currencies. Its Direct Global Network reaches billions of mobile wallets, bank accounts, and cards through 320+ payment methods, including GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, and WeChat Pay. The company’s proprietary SmartX Treasury System and Fortress Compliance Platform help clients manage cross-border payments with speed, control, and efficiency. Thunes serves clients such as Uber, Deliveroo, Grab, and WeChat, and operates from 14 locations worldwide, with headquarters in Singapore. Role overview The Vice President of Business Development will drive growth by identifying, negotiating, and securing new clients across the APAC region. This is a hands-on role for an individual contributor who thrives on meeting ambitious targets and takes full ownership of results. The position involves leading by example, building relationships that open new markets, and closing high-impact deals as Thunes expands its presence. What you will do Oversee the entire sales cycle: prospecting, pitching, negotiating, closing, and activating clients. Develop and convert a strong pipeline of fintechs, banks, PSPs, and digital platforms. Open new markets, secure strategic accounts, and drive rapid revenue growth. Engage in high-level conversations with founders, C-suite leaders, and product teams. Collaborate with internal teams to ensure smooth client onboarding and support ongoing account expansion. Requirements Minimum 8 years of experience in B2B payment sales, with a proven track record in the APAC region. Established network within PSPs, fintechs, banks, wallets, and e-commerce platforms. Location Singapore, Central, Singapore Learn more about Thunes at https://www.thunes.com/

Join Delivery Hero as an Analytics Engineering Intern for a 6-month immersive internship experience. This role is perfect for individuals who are passionate about data analysis and engineering, eager to contribute to our innovative projects, and excited to learn in a fast-paced environment.As an intern, you will work closely with our analytics team to develop data-driven solutions, enhance our analytical tools, and support decision-making processes across various departments.

Join us as an enthusiastic Account Management Intern, where you'll play a vital role in fostering growth for our business partners. Reporting directly to the Head of Marketplace (Shops), the ideal candidate will demonstrate a quick learning aptitude, comfort with proprietary software systems, and a meticulous attention to detail.Scope of Responsibilities: Collaborate with the Strategic Account Management (SAM) team to enhance vendor scalability.Assist in managing the execution of promotional campaigns, ensuring all marketing materials and pricing are accurately live and free of errors.Uphold the accuracy and quality of our catalog to drive user conversions effectively.Support the onboarding process for new outlets and products on our marketplace.Conduct thorough, data-driven research on category trends and competitor landscapes.Work closely with internal stakeholders to address and resolve daily vendor challenges.

COMPANY OVERVIEWKKR is a premier global investment firm renowned for delivering alternative asset management and comprehensive capital markets solutions. Our mission is to achieve superior investment returns through a disciplined and patient investment strategy, leveraging top-tier talent while fostering growth within our portfolio companies and the communities we serve. KKR sponsors a variety of investment funds across private equity, credit, and real assets, and collaborates with strategic partners managing hedge funds. Additionally, our insurance subsidiaries, managed by Global Atlantic Financial Group, provide retirement, life, and reinsurance products.With nearly five decades of investment management expertise and approximately US$624 billion in assets under management as of September 30, 2024, KKR operates from its New York headquarters and has a footprint in 26 cities across four continents, combining local insights with a global perspective.KKR manages investments in diverse asset classes, including private equity, infrastructure, real estate, and credit strategies. KKR Capital Markets offers tailored advice and financing solutions to our firm, portfolio companies, and clients. KKR Capstone is dedicated to maximizing value for stakeholders by promoting sustainable operational performance within our portfolio companies, while our Client Solutions team is focused on broadening our client base to attract new investors globally, with a growing emphasis on individual and private wealth investors.Since establishing our presence in Asia Pacific in 2005, KKR has amassed approximately US$80 billion in assets across various strategies in the region, encompassing private equity, infrastructure, real estate, credit, impact, and growth technology. Our team of approximately 300 executives operates across business functions and asset classes, with offices located in major cities including Beijing, Gurugram, Hong Kong, Mumbai, Seoul, Shanghai, Singapore, Sydney, and Tokyo. Each executive, local to their market, excels in proprietary sourcing, relationship-building, and best practices, while collaborating seamlessly with KKR's global team to leverage extensive experience and expertise.At KKR, we foster a collaborative culture where individual success is rooted in skill, acumen, and the ability to harness the collective strength of the firm. We believe in teamwork, recognizing that together we achieve more than any one individual can alone.