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Experience Level
Experience
Qualifications
Proven experience in an IT support role, preferably at a mid-level. Strong understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and resolve basic technical issues. Excellent communication skills, both verbal and written. Familiarity with remote desktop applications and help desk software.
About the job
Scopely seeks an IT Support Technician II based in Shanghai, China. This position plays a key role in keeping technology systems running smoothly for the team. The technician responds to technical support requests and works to resolve both hardware and software issues as they come up.
Key Responsibilities
Deliver hands-on technical support to employees working onsite
Troubleshoot and fix problems with hardware and software
Assist in maintaining the company’s technology infrastructure to ensure reliable daily operations
About Scopely
Scopely is a leading mobile games company that creates engaging experiences for millions of players worldwide. Our innovative approach combines technology and entertainment, making us a pioneer in the industry.
Scopely seeks an IT Support Technician II based in Shanghai, China. This position plays a key role in keeping technology systems running smoothly for the team. The technician responds to technical support requests and works to resolve both hardware and software issues as they come up. Key Responsibilities Deliver hands-on technical support to employees worki…
The Senior Global Product Support Engineer II will play a crucial role in providing expert technical support for our innovative product lines. This position will involve collaborating with cross-functional teams to address customer needs and resolve complex technical issues efficiently. You will be responsible for diagnosing problems, implementing solutions, and ensuring customer satisfaction through exceptional service.
Location: ShanghaiRegion: APAC About On Running AG On is a Swiss company recognized as one of the fastest-growing running brands worldwide. The team partners with leading sports retailers and delivers a service model focused on innovation and customization. The mission: inspire runners across the APAC region with agility and creativity. Role Overview The IT Support Specialist - APAC will join the APAC Tech team in Shanghai, working alongside motivated colleagues who value performance and collaboration. This role supports both office and retail locations, helping drive On’s technology standards in the region. What You Will Do Provide 1st and 2nd level technical support for On’s APAC offices and retail sites, including cloud-based systems, software, and hardware setups. Manage P1/P2 incidents: escalate as needed, keep stakeholders updated, and prepare post-incident reports with clear actions. Support the setup of IT infrastructure, AV, and networking for new offices and stores, ensuring smooth integration with other teams. Oversee the IT asset lifecycle: purchase, configure, distribute, and track hardware, and coordinate with Finance to manage vendor invoices and pending requests within budget. Supervise third-party service providers (such as network and music services), monitor SLAs, and review monthly trends to improve service quality. Apply and maintain IT policies, system administration routines, security standards, and business continuity plans to align with company needs. What We’re Looking For Fluent in both Chinese and English. Bachelor’s degree in Technology or a related discipline. Minimum 4 years of hands-on experience in technical support or customer-facing technology roles; Retail IT support experience is a plus. Strong skills with Apple products and troubleshooting. Solid background in network administration and troubleshooting. Interest in learning and adopting new technologies. Comfortable working in an agile environment. Service-focused mindset and a collaborative approach. What On Offers On provides a stimulating and challenging workplace, recognized globally as the fastest-growing sports company. The culture values athleticism, innovation, and teamwork.
D-ploy partners with organizations worldwide to deliver IT and engineering solutions. The company emphasizes strong relationships and supports productivity for its clients. Role overview This IT Onsite Support Engineer role is based in Shanghai and focuses on supporting internal users. The position works closely with colleagues from various departments to keep workplace technology running smoothly. What you will do Provide first- and second-level technical support for internal users. Assess, prioritize, and resolve incidents and service requests. Log and manage tickets in the incident management system, following ITIL guidelines. Install, configure, and maintain workplace technology, including hardware, software, mobile devices, and peripherals. Handle standard software installations, updates, and application patching. Create and update documentation for processes, reports, and knowledge base articles. Collaborate with product teams, developers, and business departments to resolve issues. Requirements Background in IT or a related field. 2-3 years of experience in IT support, service desk, or a similar position. Ability to diagnose and resolve technical issues for users and systems. Structured, independent, and solutions-focused work style. Strong technical and organizational skills. Professional, service-oriented, and approachable with users. Clear communicator, able to work effectively with both customers and colleagues. Comfortable managing multiple tasks and prioritizing user needs. Experience working in multicultural, international teams. Fluent in Mandarin and proficient in English, both spoken and written. Available to work on-site in Shanghai. A valid criminal record certificate (issued within the last 3 months) is required. Benefits Wide range of activities, tasks, and projects Referral program (Fishing for Friends) Opportunities for professional growth and development Inclusive, international workplace culture Company-sponsored events Competitive salary and comprehensive benefits
Join ASM and be part of a dynamic team where cutting-edge technology intersects with a collaborative culture.With over 55 years of experience, ASM is leading the charge in innovation and technological advancement. Our diverse team of over 4,500 professionals from 70 nationalities plays a pivotal role in shaping future trends such as 5G, cloud computing, artificial intelligence, and autonomous driving. Beyond technology, we are committed to diversity, inclusion, and sustainability, aiming to create a positive impact on the world. Our development programs are designed to foster your growth, empowering you to push the limits of innovation.POSITION SUMMARYASM is on the lookout for a dedicated Field Service Engineer to join our CVD/EPI/PEALD/Furnace division. In this role, you will provide essential support and troubleshooting at client sites, becoming a key contributor to our business success by enhancing processes and toolsets used in customer operations.
Konecranes is seeking a Sales Support Engineer based in Shanghai. This position centers on providing technical support and solutions to help improve customer experiences. Collaboration with internal teams and stakeholders forms a core part of the role, ensuring that products and services align with customer needs. Role overview The Sales Support Engineer works alongside the sales team to address customer requirements. The focus is on delivering accurate technical information and supporting the sales process from inquiry to solution delivery. Key responsibilities Support sales activities by offering technical expertise and guidance. Work closely with other teams to tailor solutions for customers. Help ensure customer requirements are met and expectations are often exceeded. Location This position is based in Shanghai.
Join our innovative engineering team at SanDisk, a leader in storage solutions, as an Engineering Technician III. In this dynamic role, you will play a critical part in supporting the development, testing, and implementation of advanced engineering projects. Collaborate with cross-functional teams to ensure product excellence and drive technological advancements.
Location: Shanghai or SingaporeSchedule: 4-day workweek (includes one weekend day; onboarding is Monday–Friday, then moves to Wednesday–Saturday) About Jump Trading Group Jump Trading Group is known for its research-driven approach to financial markets, drawing on strengths in Mathematics, Physics, and Computer Science. The company values creativity, intellectual integrity, and collaboration. Research at Jump fuels both strong trading performance and the development of technologies that impact the industry and support partnerships with leading research institutions. Role Overview The Clearing Associate (Weekend Support) joins the global Clearing team, which ensures smooth trading operations and sound risk management across global venues and clearing firms. This team works closely with risk analysts, engineers, and technical support to strengthen bilateral trading capabilities. The role offers exposure to the complexities of global trading across a range of products. This position is key to the Operations function, supporting the efficient flow of trading activities and managing risk for trading teams. Success in this role depends on attention to detail, analytical thinking, and reliability, especially in supporting weekend trading. What You Will Do Carry out daily clearing tasks such as trade capture, lifecycle management, reconciliation, and resolving breaks across multiple venues and products. Oversee real-time risk operations by monitoring trading activity, evaluating risk requests from trading teams, troubleshooting issues, and ensuring trading and risk systems function smoothly in coordination with brokers, exchanges, and internal teams. Work directly with trading teams, clearing brokers, exchanges, and stakeholders in Technology, Finance, and Operations to support effective operations. Spot opportunities to improve processes and optimize workflows. Work Schedule Details This role follows a 4-day workweek that includes one weekend day (Saturday or Sunday). Initial onboarding takes place during a standard Monday–Friday week, after which the schedule shifts to Wednesday–Saturday. Flexibility and reliability are essential for weekend support.
Join Airwallex as a Senior IT Support EngineerAt Airwallex, we are revolutionizing the way businesses handle payments and finances globally. Our unique platform combines proprietary technology and innovative software to serve over 200,000 clients, including notable names like Brex, Rippling, Navan, Qantas, and SHEIN. We provide seamless solutions for business accounts, payments, spend management, treasury, and embedded finance.Founded in Melbourne and now boasting a diverse team of over 2,000 talented professionals across 26 offices, we are valued at $8 billion and supported by leading investors, including T. Rowe Price, Visa, and Mastercard. Join us to take on challenging projects and contribute to the future of global finance.What We Value:We are looking for proactive problem solvers who thrive in fast-paced environments. You should possess strong technical skills and a passion for our mission. Collaboration and humility are key traits, as you’ll be turning innovative ideas into tangible solutions.Your Role:As a Senior IT Support Engineer, you will lead our operations in the Americas, providing exceptional customer service and technical support to our team both in-office and remotely. Your role will involve onboarding new hires, troubleshooting technical issues, and managing our IT infrastructure across global offices.
Role OverviewAs a 3D Parts Alignment Technician, you will play a vital role in our team by adhering to company management guidelines and diligently following the established team regulations. Your main responsibilities will include ensuring the timely completion of daily 3D parts alignment outputs, maintaining effective organization through daily 5S practices, and providing support to the 3D Parts Alignment Team Leader and other team members in achieving department objectives.Key ResponsibilitiesUphold the management protocols of the company and rigorously implement the team's rules and regulations.Deliver daily outputs of 3D Parts alignment as per the project plan to guarantee on-time project delivery.Maintain daily 5S standards to ensure a clean and efficient workspace.Follow directives from the 3D Parts Alignment Team Leader and actively assist colleagues in fulfilling departmental tasks.Execute additional tasks assigned by the alignment team leader and manager with diligence.Performance MetricsAchieve an alignment data accuracy ratio exceeding 98%.Execute 3D Parts Alignment tasks in accordance with established processes and deadlines.Complete daily 5S activities effectively.Strictly adhere to operational procedures and safety production standards.Maintain a high attendance rate.Exhibit a positive work attitude.
Join Eurofins as a Technical Support Specialist, where you will play a crucial role in enhancing customer experience and ensuring seamless operations. Your expertise will aid in troubleshooting, providing solutions, and delivering exceptional service to our clients.
Join Aumovio as a Senior Technician specializing in automated warehouse systems. In this pivotal role, you will be responsible for the maintenance, troubleshooting, and optimization of our cutting-edge warehouse technologies. Your expertise will ensure the seamless operation of automated materials handling systems, contributing to the efficiency and effectiveness of our logistics processes.
About the Role:As a Heavy Metal Lab Technician at Inter IKEA Group, you will be responsible for executing daily chemical tests in accordance with specified instructions and quality standards. Your key responsibilities will include conducting heavy metal testing, which encompasses sample inspection, digestion, and equipment analysis. You will become proficient in regulatory requirements and IKEA specifications. Additionally, you will utilize the LIMS system for inputting test results and manage the operation and maintenance of various inorganic chemical instruments such as ICP-OES, DMA-80, and microwave digestion systems. You will have opportunities to assist in the development of new testing methodologies and will complete other assignments as directed by your line manager.
Join Eurofins as a TEM & FIB Technician/Engineer in our Shanghai office, where you will play a crucial role in the development and application of advanced microscopy techniques. This position offers the opportunity to work with cutting-edge technology in a dynamic environment, contributing to innovative solutions that impact industries worldwide.
Specialized 3D Scanning and Data Processing As a key member of our team, you will perform high-precision three-dimensional scanning of entire vehicles, systems, and various automotive components, utilizing advanced techniques such as blue light scanning and optical measurement. You will also be responsible for cleaning, repairing, optimizing, and converting the generated mesh files according to project requirements, ensuring that the data quality meets the demands for engineering analysis, reverse engineering, or quality inspection applications.Data Documentation and Reporting You will adhere to company standards by accurately and timely completing necessary work documentation, including daily task records, scanning process parameters, and feedback on anomalies. Weekly, you will submit progress reports and data statistics to support project management and quality tracking.Equipment Maintenance and Management You will execute daily maintenance and periodic upkeep of scanning equipment, such as 3D blue light scanners and ATOS systems, including tasks like calibration, cleaning, and environmental checks. Additionally, you will maintain detailed maintenance logs and promptly report any operational anomalies to supervisors, ensuring the stability and reliability of the measurement systems.
This role can be based in either Singapore or ShanghaiApplication Deadline: Open until filledDivision: Syndicated Research (Project Delivery)Reporting To: Research Manager - Client Support Team in SingaporeCareer Level: 4/5Location: Singapore, Shanghai OverviewThe Senior Market Research Consultant role within our Client Support team presents an exciting opportunity for an innovative individual to significantly enhance the client experience. Acting as a crucial intermediary between our commercial and research functions, this position is fueled by curiosity and a commitment to innovation. The ideal candidate will adeptly identify efficiencies and uncover opportunities within client inquiries, always striving to understand the underlying motivations behind each request. A strategic thinker, you will pilot new AI and technology solutions, advocate for their adoption, and possess the commercial insight to transform queries into actionable business opportunities. By developing robust partnerships through effective communication and stakeholder engagement, the Client Support Consultant will ensure seamless collaboration and deliver impactful solutions that drive client satisfaction and contribute to business growth.This role, reporting to the Research Manager of the Client Support team, provides a pivotal opportunity to elevate query service while gaining valuable exposure to client engagement on both regional and global scales. You will have the chance to build partnerships and explore diverse solutions, balancing these with unique research insights. This position is ideal for those looking to broaden their local impact and make meaningful contributions to both the research and commercial teams.Key Responsibilities:Query Management: Take ownership of a designated regional query load segmented by industry, account, or other categorization. Ensure efficient, high-quality engagement with sales and clients in accordance with established procedures, with a renewed focus on identifying and converting opportunities for both sales and research.Relationship Building: Foster strong, collaborative relationships with relevant research, insights, and sales teams to facilitate effective client support.Technology Adoption: Collaborate with AI and technology teams to successfully integrate and implement new AI solutions for query management and analysis. This includes identifying appropriate solutions, incorporating them into daily practices, and training teams to ensure tools are effective, responsive, and relevant. A thorough understanding of client needs and engagement types with Euromonitor International is essential.
About the Role:As a Laboratory Technician specializing in LCGC at Interikea Group, you will play a crucial role in managing samples and conducting testing in accordance with established operational procedures and testing instructions. Your responsibilities will include producing high-quality test reports and monitoring equipment and environmental factors that may affect testing outcomes. Additionally, you will be involved in implementing necessary quality control measures and assisting in the development of new testing methods. Other tasks may be assigned by your line manager.
Strikingly is seeking dedicated full-time bilingual Chinese Customer Support Specialists, also known as Happiness Officers, to deliver exceptional service via our email and live chat platforms.This is a permanent remote position, allowing you to work from any location!Key Responsibilities:Understand and address user needs effectively.Guide users in creating and publishing their websites, setting up URLs, and troubleshooting any errors or bugs.Provide assistance regarding student discounts, improving site aesthetics, e-commerce features, form solutions, and more.Perform additional tasks such as translation and product testing.Qualifications:Fluent in both Chinese (native level) and English, with excellent written and verbal communication skills.Prior experience in customer support within a fast-paced environment.Familiarity with domains, SEO, and analytics is advantageous!Must be able to work remotely and commit to full-time hours (minimum 40 hours per week, GMT+8 time zone).Willingness to work during weekends and holidays as required.
Join Goat Group as a Software Engineer II, where you will play a crucial role in developing innovative software solutions. Collaborate with a dynamic team, contribute to exciting projects, and enhance your skills in a fast-paced environment.
Join our innovative team at The Trade Desk as a Data Scientist II, where you will leverage your analytical skills to drive meaningful insights from data. You will be responsible for developing models and algorithms that enhance our advertising solutions. Collaborate with cross-functional teams to influence product development and improve customer experiences. Your expertise in data science will be pivotal in shaping our data-driven strategies.
Scopely seeks an IT Support Technician II based in Shanghai, China. This position plays a key role in keeping technology systems running smoothly for the team. The technician responds to technical support requests and works to resolve both hardware and software issues as they come up. Key Responsibilities Deliver hands-on technical support to employees worki…
The Senior Global Product Support Engineer II will play a crucial role in providing expert technical support for our innovative product lines. This position will involve collaborating with cross-functional teams to address customer needs and resolve complex technical issues efficiently. You will be responsible for diagnosing problems, implementing solutions, and ensuring customer satisfaction through exceptional service.
Location: ShanghaiRegion: APAC About On Running AG On is a Swiss company recognized as one of the fastest-growing running brands worldwide. The team partners with leading sports retailers and delivers a service model focused on innovation and customization. The mission: inspire runners across the APAC region with agility and creativity. Role Overview The IT Support Specialist - APAC will join the APAC Tech team in Shanghai, working alongside motivated colleagues who value performance and collaboration. This role supports both office and retail locations, helping drive On’s technology standards in the region. What You Will Do Provide 1st and 2nd level technical support for On’s APAC offices and retail sites, including cloud-based systems, software, and hardware setups. Manage P1/P2 incidents: escalate as needed, keep stakeholders updated, and prepare post-incident reports with clear actions. Support the setup of IT infrastructure, AV, and networking for new offices and stores, ensuring smooth integration with other teams. Oversee the IT asset lifecycle: purchase, configure, distribute, and track hardware, and coordinate with Finance to manage vendor invoices and pending requests within budget. Supervise third-party service providers (such as network and music services), monitor SLAs, and review monthly trends to improve service quality. Apply and maintain IT policies, system administration routines, security standards, and business continuity plans to align with company needs. What We’re Looking For Fluent in both Chinese and English. Bachelor’s degree in Technology or a related discipline. Minimum 4 years of hands-on experience in technical support or customer-facing technology roles; Retail IT support experience is a plus. Strong skills with Apple products and troubleshooting. Solid background in network administration and troubleshooting. Interest in learning and adopting new technologies. Comfortable working in an agile environment. Service-focused mindset and a collaborative approach. What On Offers On provides a stimulating and challenging workplace, recognized globally as the fastest-growing sports company. The culture values athleticism, innovation, and teamwork.
D-ploy partners with organizations worldwide to deliver IT and engineering solutions. The company emphasizes strong relationships and supports productivity for its clients. Role overview This IT Onsite Support Engineer role is based in Shanghai and focuses on supporting internal users. The position works closely with colleagues from various departments to keep workplace technology running smoothly. What you will do Provide first- and second-level technical support for internal users. Assess, prioritize, and resolve incidents and service requests. Log and manage tickets in the incident management system, following ITIL guidelines. Install, configure, and maintain workplace technology, including hardware, software, mobile devices, and peripherals. Handle standard software installations, updates, and application patching. Create and update documentation for processes, reports, and knowledge base articles. Collaborate with product teams, developers, and business departments to resolve issues. Requirements Background in IT or a related field. 2-3 years of experience in IT support, service desk, or a similar position. Ability to diagnose and resolve technical issues for users and systems. Structured, independent, and solutions-focused work style. Strong technical and organizational skills. Professional, service-oriented, and approachable with users. Clear communicator, able to work effectively with both customers and colleagues. Comfortable managing multiple tasks and prioritizing user needs. Experience working in multicultural, international teams. Fluent in Mandarin and proficient in English, both spoken and written. Available to work on-site in Shanghai. A valid criminal record certificate (issued within the last 3 months) is required. Benefits Wide range of activities, tasks, and projects Referral program (Fishing for Friends) Opportunities for professional growth and development Inclusive, international workplace culture Company-sponsored events Competitive salary and comprehensive benefits
Join ASM and be part of a dynamic team where cutting-edge technology intersects with a collaborative culture.With over 55 years of experience, ASM is leading the charge in innovation and technological advancement. Our diverse team of over 4,500 professionals from 70 nationalities plays a pivotal role in shaping future trends such as 5G, cloud computing, artificial intelligence, and autonomous driving. Beyond technology, we are committed to diversity, inclusion, and sustainability, aiming to create a positive impact on the world. Our development programs are designed to foster your growth, empowering you to push the limits of innovation.POSITION SUMMARYASM is on the lookout for a dedicated Field Service Engineer to join our CVD/EPI/PEALD/Furnace division. In this role, you will provide essential support and troubleshooting at client sites, becoming a key contributor to our business success by enhancing processes and toolsets used in customer operations.
Konecranes is seeking a Sales Support Engineer based in Shanghai. This position centers on providing technical support and solutions to help improve customer experiences. Collaboration with internal teams and stakeholders forms a core part of the role, ensuring that products and services align with customer needs. Role overview The Sales Support Engineer works alongside the sales team to address customer requirements. The focus is on delivering accurate technical information and supporting the sales process from inquiry to solution delivery. Key responsibilities Support sales activities by offering technical expertise and guidance. Work closely with other teams to tailor solutions for customers. Help ensure customer requirements are met and expectations are often exceeded. Location This position is based in Shanghai.
Join our innovative engineering team at SanDisk, a leader in storage solutions, as an Engineering Technician III. In this dynamic role, you will play a critical part in supporting the development, testing, and implementation of advanced engineering projects. Collaborate with cross-functional teams to ensure product excellence and drive technological advancements.
Location: Shanghai or SingaporeSchedule: 4-day workweek (includes one weekend day; onboarding is Monday–Friday, then moves to Wednesday–Saturday) About Jump Trading Group Jump Trading Group is known for its research-driven approach to financial markets, drawing on strengths in Mathematics, Physics, and Computer Science. The company values creativity, intellectual integrity, and collaboration. Research at Jump fuels both strong trading performance and the development of technologies that impact the industry and support partnerships with leading research institutions. Role Overview The Clearing Associate (Weekend Support) joins the global Clearing team, which ensures smooth trading operations and sound risk management across global venues and clearing firms. This team works closely with risk analysts, engineers, and technical support to strengthen bilateral trading capabilities. The role offers exposure to the complexities of global trading across a range of products. This position is key to the Operations function, supporting the efficient flow of trading activities and managing risk for trading teams. Success in this role depends on attention to detail, analytical thinking, and reliability, especially in supporting weekend trading. What You Will Do Carry out daily clearing tasks such as trade capture, lifecycle management, reconciliation, and resolving breaks across multiple venues and products. Oversee real-time risk operations by monitoring trading activity, evaluating risk requests from trading teams, troubleshooting issues, and ensuring trading and risk systems function smoothly in coordination with brokers, exchanges, and internal teams. Work directly with trading teams, clearing brokers, exchanges, and stakeholders in Technology, Finance, and Operations to support effective operations. Spot opportunities to improve processes and optimize workflows. Work Schedule Details This role follows a 4-day workweek that includes one weekend day (Saturday or Sunday). Initial onboarding takes place during a standard Monday–Friday week, after which the schedule shifts to Wednesday–Saturday. Flexibility and reliability are essential for weekend support.
Join Airwallex as a Senior IT Support EngineerAt Airwallex, we are revolutionizing the way businesses handle payments and finances globally. Our unique platform combines proprietary technology and innovative software to serve over 200,000 clients, including notable names like Brex, Rippling, Navan, Qantas, and SHEIN. We provide seamless solutions for business accounts, payments, spend management, treasury, and embedded finance.Founded in Melbourne and now boasting a diverse team of over 2,000 talented professionals across 26 offices, we are valued at $8 billion and supported by leading investors, including T. Rowe Price, Visa, and Mastercard. Join us to take on challenging projects and contribute to the future of global finance.What We Value:We are looking for proactive problem solvers who thrive in fast-paced environments. You should possess strong technical skills and a passion for our mission. Collaboration and humility are key traits, as you’ll be turning innovative ideas into tangible solutions.Your Role:As a Senior IT Support Engineer, you will lead our operations in the Americas, providing exceptional customer service and technical support to our team both in-office and remotely. Your role will involve onboarding new hires, troubleshooting technical issues, and managing our IT infrastructure across global offices.
Role OverviewAs a 3D Parts Alignment Technician, you will play a vital role in our team by adhering to company management guidelines and diligently following the established team regulations. Your main responsibilities will include ensuring the timely completion of daily 3D parts alignment outputs, maintaining effective organization through daily 5S practices, and providing support to the 3D Parts Alignment Team Leader and other team members in achieving department objectives.Key ResponsibilitiesUphold the management protocols of the company and rigorously implement the team's rules and regulations.Deliver daily outputs of 3D Parts alignment as per the project plan to guarantee on-time project delivery.Maintain daily 5S standards to ensure a clean and efficient workspace.Follow directives from the 3D Parts Alignment Team Leader and actively assist colleagues in fulfilling departmental tasks.Execute additional tasks assigned by the alignment team leader and manager with diligence.Performance MetricsAchieve an alignment data accuracy ratio exceeding 98%.Execute 3D Parts Alignment tasks in accordance with established processes and deadlines.Complete daily 5S activities effectively.Strictly adhere to operational procedures and safety production standards.Maintain a high attendance rate.Exhibit a positive work attitude.
Join Eurofins as a Technical Support Specialist, where you will play a crucial role in enhancing customer experience and ensuring seamless operations. Your expertise will aid in troubleshooting, providing solutions, and delivering exceptional service to our clients.
Join Aumovio as a Senior Technician specializing in automated warehouse systems. In this pivotal role, you will be responsible for the maintenance, troubleshooting, and optimization of our cutting-edge warehouse technologies. Your expertise will ensure the seamless operation of automated materials handling systems, contributing to the efficiency and effectiveness of our logistics processes.
About the Role:As a Heavy Metal Lab Technician at Inter IKEA Group, you will be responsible for executing daily chemical tests in accordance with specified instructions and quality standards. Your key responsibilities will include conducting heavy metal testing, which encompasses sample inspection, digestion, and equipment analysis. You will become proficient in regulatory requirements and IKEA specifications. Additionally, you will utilize the LIMS system for inputting test results and manage the operation and maintenance of various inorganic chemical instruments such as ICP-OES, DMA-80, and microwave digestion systems. You will have opportunities to assist in the development of new testing methodologies and will complete other assignments as directed by your line manager.
Join Eurofins as a TEM & FIB Technician/Engineer in our Shanghai office, where you will play a crucial role in the development and application of advanced microscopy techniques. This position offers the opportunity to work with cutting-edge technology in a dynamic environment, contributing to innovative solutions that impact industries worldwide.
Specialized 3D Scanning and Data Processing As a key member of our team, you will perform high-precision three-dimensional scanning of entire vehicles, systems, and various automotive components, utilizing advanced techniques such as blue light scanning and optical measurement. You will also be responsible for cleaning, repairing, optimizing, and converting the generated mesh files according to project requirements, ensuring that the data quality meets the demands for engineering analysis, reverse engineering, or quality inspection applications.Data Documentation and Reporting You will adhere to company standards by accurately and timely completing necessary work documentation, including daily task records, scanning process parameters, and feedback on anomalies. Weekly, you will submit progress reports and data statistics to support project management and quality tracking.Equipment Maintenance and Management You will execute daily maintenance and periodic upkeep of scanning equipment, such as 3D blue light scanners and ATOS systems, including tasks like calibration, cleaning, and environmental checks. Additionally, you will maintain detailed maintenance logs and promptly report any operational anomalies to supervisors, ensuring the stability and reliability of the measurement systems.
This role can be based in either Singapore or ShanghaiApplication Deadline: Open until filledDivision: Syndicated Research (Project Delivery)Reporting To: Research Manager - Client Support Team in SingaporeCareer Level: 4/5Location: Singapore, Shanghai OverviewThe Senior Market Research Consultant role within our Client Support team presents an exciting opportunity for an innovative individual to significantly enhance the client experience. Acting as a crucial intermediary between our commercial and research functions, this position is fueled by curiosity and a commitment to innovation. The ideal candidate will adeptly identify efficiencies and uncover opportunities within client inquiries, always striving to understand the underlying motivations behind each request. A strategic thinker, you will pilot new AI and technology solutions, advocate for their adoption, and possess the commercial insight to transform queries into actionable business opportunities. By developing robust partnerships through effective communication and stakeholder engagement, the Client Support Consultant will ensure seamless collaboration and deliver impactful solutions that drive client satisfaction and contribute to business growth.This role, reporting to the Research Manager of the Client Support team, provides a pivotal opportunity to elevate query service while gaining valuable exposure to client engagement on both regional and global scales. You will have the chance to build partnerships and explore diverse solutions, balancing these with unique research insights. This position is ideal for those looking to broaden their local impact and make meaningful contributions to both the research and commercial teams.Key Responsibilities:Query Management: Take ownership of a designated regional query load segmented by industry, account, or other categorization. Ensure efficient, high-quality engagement with sales and clients in accordance with established procedures, with a renewed focus on identifying and converting opportunities for both sales and research.Relationship Building: Foster strong, collaborative relationships with relevant research, insights, and sales teams to facilitate effective client support.Technology Adoption: Collaborate with AI and technology teams to successfully integrate and implement new AI solutions for query management and analysis. This includes identifying appropriate solutions, incorporating them into daily practices, and training teams to ensure tools are effective, responsive, and relevant. A thorough understanding of client needs and engagement types with Euromonitor International is essential.
About the Role:As a Laboratory Technician specializing in LCGC at Interikea Group, you will play a crucial role in managing samples and conducting testing in accordance with established operational procedures and testing instructions. Your responsibilities will include producing high-quality test reports and monitoring equipment and environmental factors that may affect testing outcomes. Additionally, you will be involved in implementing necessary quality control measures and assisting in the development of new testing methods. Other tasks may be assigned by your line manager.
Strikingly is seeking dedicated full-time bilingual Chinese Customer Support Specialists, also known as Happiness Officers, to deliver exceptional service via our email and live chat platforms.This is a permanent remote position, allowing you to work from any location!Key Responsibilities:Understand and address user needs effectively.Guide users in creating and publishing their websites, setting up URLs, and troubleshooting any errors or bugs.Provide assistance regarding student discounts, improving site aesthetics, e-commerce features, form solutions, and more.Perform additional tasks such as translation and product testing.Qualifications:Fluent in both Chinese (native level) and English, with excellent written and verbal communication skills.Prior experience in customer support within a fast-paced environment.Familiarity with domains, SEO, and analytics is advantageous!Must be able to work remotely and commit to full-time hours (minimum 40 hours per week, GMT+8 time zone).Willingness to work during weekends and holidays as required.
Join Goat Group as a Software Engineer II, where you will play a crucial role in developing innovative software solutions. Collaborate with a dynamic team, contribute to exciting projects, and enhance your skills in a fast-paced environment.
Join our innovative team at The Trade Desk as a Data Scientist II, where you will leverage your analytical skills to drive meaningful insights from data. You will be responsible for developing models and algorithms that enhance our advertising solutions. Collaborate with cross-functional teams to influence product development and improve customer experiences. Your expertise in data science will be pivotal in shaping our data-driven strategies.
