IT Onsite Support Engineer in Shanghai

D-ploy partners with organizations worldwide to deliver IT and engineering solutions. The company emphasizes strong relationships and supports productivity for its clients. Role overview This IT Onsite Support Engineer role is based in Shanghai and focuses on supporting internal users. The position works closely with colleagues from various departments to keep workplace technology running smoothly. What you will do Provide first- and second-level technical support for internal users. Assess, prioritize, and resolve incidents and service requests. Log and manage tickets in the incident management system, following ITIL guidelines. Install, configure, and maintain workplace technology, including hardware, software, mobile devices, and peripherals. Handle standard software installations, updates, and application patching. Create and update documentation for processes, reports, and knowledge base articles. Collaborate with product teams, developers, and business departments to resolve issues. Requirements Background in IT or a related field. 2-3 years of experience in IT support, service desk, or a similar position. Ability to diagnose and resolve technical issues for users and systems. Structured, independent, and solutions-focused work style. Strong technical and organizational skills. Professional, service-oriented, and approachable with users. Clear communicator, able to work effectively with both customers and colleagues. Comfortable managing multiple tasks and prioritizing user needs. Experience working in multicultural, international teams. Fluent in Mandarin and proficient in English, both spoken and written. Available to work on-site in Shanghai. A valid criminal record certificate (issued within the last 3 months) is required. Benefits Wide range of activities, tasks, and projects Referral program (Fishing for Friends) Opportunities for professional growth and development Inclusive, international workplace culture Company-sponsored events Competitive salary and comprehensive benefits

Konecranes is seeking a Sales Support Engineer based in Shanghai. This position centers on providing technical support and solutions to help improve customer experiences. Collaboration with internal teams and stakeholders forms a core part of the role, ensuring that products and services align with customer needs. Role overview The Sales Support Engineer works alongside the sales team to address customer requirements. The focus is on delivering accurate technical information and supporting the sales process from inquiry to solution delivery. Key responsibilities Support sales activities by offering technical expertise and guidance. Work closely with other teams to tailor solutions for customers. Help ensure customer requirements are met and expectations are often exceeded. Location This position is based in Shanghai.

Join Airwallex as a Senior IT Support EngineerAt Airwallex, we are revolutionizing the way businesses handle payments and finances globally. Our unique platform combines proprietary technology and innovative software to serve over 200,000 clients, including notable names like Brex, Rippling, Navan, Qantas, and SHEIN. We provide seamless solutions for business accounts, payments, spend management, treasury, and embedded finance.Founded in Melbourne and now boasting a diverse team of over 2,000 talented professionals across 26 offices, we are valued at $8 billion and supported by leading investors, including T. Rowe Price, Visa, and Mastercard. Join us to take on challenging projects and contribute to the future of global finance.What We Value:We are looking for proactive problem solvers who thrive in fast-paced environments. You should possess strong technical skills and a passion for our mission. Collaboration and humility are key traits, as you’ll be turning innovative ideas into tangible solutions.Your Role:As a Senior IT Support Engineer, you will lead our operations in the Americas, providing exceptional customer service and technical support to our team both in-office and remotely. Your role will involve onboarding new hires, troubleshooting technical issues, and managing our IT infrastructure across global offices.

Join Eurofins as a Technical Support Specialist, where you will play a crucial role in enhancing customer experience and ensuring seamless operations. Your expertise will aid in troubleshooting, providing solutions, and delivering exceptional service to our clients.

Join Konecranes as an Electrical Engineer in our Shanghai office. As a key member of our engineering team, you will be responsible for designing, developing, and maintaining electrical systems and equipment. This role requires a strong background in electrical engineering principles and practices, along with the ability to collaborate effectively with cross-functional teams.

Join medmix as an Automation Engineer, where you will lead the management of manufacturing process projects related to both assembly and injection molding. Your key responsibilities will include:Overseeing project management for manufacturing processes in assembly and injection molding.Identifying opportunities to enhance or modify existing machines and assembly tools.Developing user requirement specifications for machinery and fixtures.Planning, executing, and documenting validation processes.Providing essential support for initial production runs and addressing any issues that arise during production.Leading the project team to achieve timely project goals.Completing additional tasks as assigned by your supervisor.Ensuring adherence to safety responsibilities and company regulations, participating in safety trainings, and reporting any incidents or risks to management.

Collaborate with engineers to provide robust support for technical platforms and troubleshoot technical issues.协助工程师，提供技术平台支持，解决技术问题。Assist engineers in organizing and maintaining the electrical knowledge base.协助工程师，整理电气知识库。Contribute third-party insights to enhance and optimize existing products.对现有产品持续改进，对现有流程提出优化意见。Complete additional tasks as assigned by the team.完成团队的其他事项。Demonstrate innovative thinking.创新。Familiarity with ISO 14001 & 45001 standards.了解ISO 14001 & 45001标准。

Join our innovative team at Aumovio as a Production IT Engineer in our Shanghai location. In this pivotal role, you will be responsible for managing and optimizing our IT systems within the production environment. Your expertise will help ensure seamless operations and enhance productivity across the plant.

Primary Objective:The Test Engineer plays a pivotal role in the planning, execution, and analysis of tests on components and complete vehicles. This position is essential for validating product design, performance, durability, and ensuring compliance with both internal specifications and external regulations.Your Key Responsibilities:Develop and author detailed test plans, test cases, and procedures based on input from Systems and Lead Engineers to evaluate engineering specifications and design requirements.Establish test fixtures, methods, processes, and instrumentation.Assess and report on the performance, durability, and reliability of new and existing products.Conduct field and lab tests on prototypes and production machines, including functional, durability, structural tests, and performance evaluations.Ensure tests are conducted in a safe and controlled environment, accurately collecting, recording, and managing test data.Analyze test data to evaluate machine performance against targets, identify failure modes, and understand root causes of issues.Compile comprehensive test reports detailing procedures, results, conclusions, and recommendations.Clearly present findings and collaborate with cross-functional teams to provide critical feedback and drive improvements based on test results.Investigate field failures and warranty claims to validate issues and assist in root cause analysis.Ensure product compliance with relevant industry standards and regulations (e.g., GB, ISO, CE, etc.).Maintain awareness of ISO 14001 & 45001 standards.

Join our dynamic team at Airwallex as a Solution Engineer, where you will play a pivotal role in delivering innovative solutions to our clients. As a key member of our technical team, you will collaborate closely with various departments to understand client needs and provide tailored solutions that enhance their experience with our products.

Role overview Speechify, Inc. develops software aimed at making reading and listening easier for users around the world. The Platform team in Shanghai is responsible for building and maintaining the essential systems that support Speechify’s accessibility products. What you will do Collaborate with team members across departments to design, develop, and maintain scalable software systems. Support the creation of new features and ongoing enhancements for the Speechify platform. Work to keep the platform dependable and accessible for a broad, international user base. Location This role is based in Shanghai, China.

Checkout.com supports major brands such as eBay, ASOS, Klarna, Uber Eats, and Sony by streamlining their online payment systems. Each year, the company processes billions of digital payments, aiming for smooth and dependable transactions. With its headquarters in London and a presence in 19 offices across six continents, Checkout.com brings together a diverse team focused on advancing fintech payment technology. Role overview Software Engineers at Checkout.com build and refine payment technologies that help merchants boost acceptance rates, reduce processing costs, fight fraud, and create a better experience for customers. The work has a direct impact on how businesses and consumers interact with digital payments. This Shanghai-based role involves close collaboration with teams across the company. Engineers contribute ideas and play an active part in product development, always keeping customer needs and company objectives in mind. Main responsibilities Design, develop, and test software solutions for payment processing Deploy, maintain, and enhance existing systems Contribute to projects that respond to changing business needs Work with teams throughout the company to deliver reliable products What Checkout.com looks for Technical skill in software engineering Fresh ideas and enthusiasm for product development Comfort working in cross-functional teams Versatility, leadership, and a proactive mindset Location This position is based in Shanghai. For more information, visit Checkout.com.

Welcome to Adyen At Adyen, we empower businesses with a comprehensive financial technology platform that integrates payments, data, and financial products. Our clients, including industry leaders like Meta, Uber, H&M, and Microsoft, benefit from our commitment to innovation and excellence. We cultivate an environment that fosters ambition and success, allowing our team members to take ownership of their careers and tackle unique technical challenges in a collaborative setting. Role Overview: Implementation Engineer As an Implementation Engineer at Adyen, you will play a pivotal role in assisting our prospective and existing merchants in integrating or enhancing their payment solutions. This position demands a blend of technical expertise and a commercial mindset to effectively support merchants in designing tailored solutions for payment acceptance.

Join Interikea Group as a Wood Product Engineer, where you'll be at the forefront of product development, focusing on innovative wood solutions. Your expertise will guide the design and implementation of cutting-edge wood products that meet our high-quality standards.

About MeshyBased in the heart of Silicon Valley, Meshy stands at the forefront of 3D generative AI technology, committed to Unleashing 3D Creativity by revolutionizing the content creation process. Our platform empowers both seasoned artists and enthusiastic creators to effortlessly design unique 3D assets, transforming text and images into breathtaking 3D models in mere minutes. Tasks that once required weeks and substantial investment now take just 2 minutes and $1.Our exceptional team comprises leading specialists in computer graphics, AI, and art, featuring alumni from prestigious institutions such as MIT, Stanford, and Berkeley, along with veterans from Nvidia and Microsoft. With a diverse and innovative workforce spanning North America, Asia, and Oceania, we are united in overcoming global 3D challenges. Supported by top-tier venture capital firms like Sequoia and GGV, we have successfully raised $52 Million in funding.As the industry leader, Meshy is recognized as the No.1 choice among 3D AI tools (according to 2024 A16Z Games) and ranks No.1 in web traffic (according to SimilarWeb, with 3 Million monthly visits). Our platform boasts over 5 Million users and has produced 40 Million models.Our founder and CEO, Yuanming (Ethan) Hu, holds a Ph.D. in graphics and AI from MIT, where he pioneered the acclaimed Taichi GPU programming language (27K stars on GitHub, utilized by over 300 institutions). His influential work has garnered numerous accolades, including an honorable mention for the SIGGRAPH 2022 Outstanding Doctoral Dissertation Award and over 2,700 research citations.What You’ll Do:Collaborate with cross-functional teams to deliver high-quality features on time.Execute detailed design, coding, and unit testing based on specifications and design documents.Engage in code reviews, share best practices, and enhance the team's technical expertise.Create and maintain distributed, robust, and scalable applications deployed in Kubernetes environments serving hundreds of millions of users.Provide support and debug production issues through on-call rotations.What We're Looking For:A minimum of 3 years' experience in backend development.Proficient with SQL databases (MySQL, PostgreSQL, etc.).Strong expertise in one or more backend programming languages, including Golang, TypeScript, and Python.

Join Wabtec Corporation as a Mechanical Design Engineer, where you will play a crucial role in developing innovative mechanical systems and components for our cutting-edge transportation solutions. Collaborate with cross-functional teams to enhance product performance and reliability, while ensuring compliance with industry standards.

Join Solidigm as an Undergraduate Engineering Intern for the summer of 2026 in our Shanghai office. This internship presents a unique opportunity for aspiring engineers to gain hands-on experience in the field of Datacenter Engineering. As an intern, you will work alongside seasoned professionals, engage in innovative projects, and contribute to our commitment to excellence in technology.We are looking for passionate individuals eager to learn and make an impact in a fast-paced environment. You will have the chance to enhance your technical skills, explore new engineering concepts, and network with industry leaders.

Averna is looking for a Power Electronics Engineer to join its Shanghai team. This position centers on developing solutions in power electronics, supporting a range of applications and projects. Role overview As a Power Electronics Engineer, the focus is on contributing to new technologies and supporting the advancement of electronic systems. The work involves collaborating with colleagues to address technical challenges and deliver results that impact future products. What you will do Participate in the design and development of power electronics systems Work with a team to solve engineering problems and implement solutions Contribute to projects that influence the direction of electronic technologies Location This role is based in Shanghai.

Become a Part of a Leading Crypto Brand in Asia!Coins is the premier crypto brand in the Philippines, trusted by over 18 million users. Our user-friendly mobile app enables customers to seamlessly buy and sell various cryptocurrencies while accessing a comprehensive suite of financial services.As a fully regulated entity by the Bangko Sentral ng Pilipinas (BSP), Coins stands out as the first crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank, ensuring the highest standard of security and trust.

Become a Part of the Leading Crypto Brand in the Philippines!Coins stands as the premier crypto brand in The Philippines, earning the trust of over 18 million users. Our intuitive mobile application empowers users to effortlessly buy and sell a diverse range of cryptocurrencies while also accessing a comprehensive suite of financial services.Fully regulated by the Bangko Sentral ng Pilipinas (BSP), Coins is the first crypto-based company in Asia to secure both Virtual Currency and Electronic Money Issuer licenses from a central bank.