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Experience Level
Senior Level Manager
Qualifications
Proven experience in customer service or partner operations management, preferably in a technology or travel-related industry. Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Excellent leadership and team management abilities, with a track record of driving performance and achieving targets. Exceptional communication and interpersonal skills, capable of engaging with stakeholders at all levels. Fluent in English; proficiency in Korean is a plus. Ability to thrive in a fast-paced, dynamic environment with a focus on continuous improvement.
About the job
Join agoda as a Senior Regional Manager in Customer and Partner Operations based in Seoul. In this dynamic role, you will lead our efforts to enhance customer satisfaction and strengthen partnerships across the region. You will be responsible for developing operational strategies that drive efficiency and growth while ensuring our partners receive exceptional support and resources. Your leadership will be crucial in shaping the future of our operations and fostering collaborative relationships that benefit both our customers and partners.
About agoda
agoda is a leading online travel agency that connects travelers with the best accommodations around the world. With a commitment to innovation and customer satisfaction, we provide seamless travel experiences through our cutting-edge technology and extensive network of partners. Join us and be a part of a passionate team that is transforming the travel industry.
Join agoda as a Senior Regional Manager in Customer and Partner Operations based in Seoul. In this dynamic role, you will lead our efforts to enhance customer satisfaction and strengthen partnerships across the region. You will be responsible for developing operational strategies that drive efficiency and growth while ensuring our partners receive exceptional support and resources. Your leadership will be crucial in shaping the future of our operations and fostering collaborative relationships that benefit both our customers and partners.
Join Our Dynamic Team- As a Regional Manager at Toss Insurance, you will be part of our Sales Division.- The Sales Division consists of the Training Team, Contract Team, and Sales Support Team, collaborating with the Commission Team, Risk Management Team, and Compliance Team.- Our team comprises members with 5 to 15 years of experience, bringing diverse backgrounds in insurance sales, management, and training.Your Responsibilities- Oversee the direct sales organization and business unit sales teams in the field.- Act as a facilitator for two-way communication between the company and sales teams, managing and supporting sales activities.- Collaborate with headquarters' operational and training teams to provide essential training for agents.- Conduct onboarding for newly appointed agents.- Monitor agent performance and manage their results.- Assist with the drafting of contracts for agents seeking appointments.Ideal Candidate Profile- Must have more than 2 years of experience as a branch manager or deputy branch manager in an insurance agency (GA) or insurance company (principal insurer).- A deep understanding of the insurance agency system is preferred.- Familiarity with trends in insurance sales is a plus.- Strong communication skills for logical persuasion and smooth interaction with the sales organization are essential.Preferred Experience- Experience in back-office roles at GA based on direct channels is desirable.- Background as a training manager within a GA is a plus.- Experience as a branch manager or head in the GA channel of an insurance company is advantageous.Resume Suggestions- Please highlight experiences where you managed challenges within the GA sales organization.- Include any experience in conducting sales training at the agency level or for specific branches or teams.Important Notes- The workplace is located at 260 Hongsan-ro, 9th Floor, Wansan-gu, Jeonju, North Jeolla.- The employment type is full-time.- Individuals with disabilities and those eligible for national veteran benefits will be given preference according to relevant laws.- Any false information in the resume or disciplinary records during employment may result in disqualification from hiring.- Candidates who fall under the hiring restrictions of Toss's internal policies will be disqualified.Application Process at Toss Insurance- Application submission > Job Interview > Cultural Fit Interview > Reference Check > Salary Negotiation > Final Acceptance
As an Operations Partner specializing in franchise documentation review, you will play a crucial role in ensuring that all franchise applications meet the required standards. You will collaborate with various teams to streamline the review process and enhance operational efficiency. Your meticulous attention to detail and analytical skills will be essential in assessing franchise documentation and providing insightful feedback.
Join aleph as a Senior Sales Manager (Senior Client Partner) in Seoul, South Korea. In this pivotal role, you will drive our sales strategy and foster relationships with key clients. Your leadership will be essential in achieving sales targets and delivering exceptional service. We are looking for a dynamic individual who thrives in a fast-paced environment and is passionate about client success.
About AgodaAt Agoda, we connect the globe through the power of travel. Founded in 2005 by two lifelong friends fueled by their love for exploration, Agoda was created to simplify the travel experience for everyone.Today, as a proud member of Booking Holdings [NASDAQ: BKNG], we boast a vibrant team of over 7,000 professionals from 90 diverse countries, all collaborating in offices around the world. Each day, we link travelers to remarkable destinations and experiences through our extensive array of hotels, holiday properties, flights, and activities available globally.Every day brings new challenges at Agoda. Our culture is built on data and technology, driving our innovation and curiosity. If you are eager to embark on a rewarding journey and contribute to shaping travel experiences for the world, we encourage you to join us.Location: Seoul, South Korea (Relocation support available)About the Team:The North Asia Regional Management Office collaborates closely with Agoda's regional leadership to provide actionable insights, align cross-functional objectives, and spearhead impactful strategic initiatives. Our mission is to translate overarching priorities into operational excellence, transforming innovative concepts into scalable business opportunities that foster local and regional growth.Why Join Us?This is a unique chance to make a significant strategic impact while working at the intersection of analytics, strategy, and operations in one of Agoda's most dynamic regions. If you are passionate about addressing complex business challenges and excel in a collaborative, high-performance setting, we invite you to become part of our team and help shape the future of travel in North Asia.The Opportunity:As the Senior Manager/Lead of the Regional Management Office for North Asia, you will be instrumental in defining Agoda's strategic direction across the region. You will lead essential projects, collaborating with senior leaders in product, supply, marketing, and finance to ensure we achieve our highest objectives.
Join our dynamic team as the Senior Manager of Commercial Operations in Korea, where you will play a pivotal role in driving our business strategies and enhancing operational efficiency. You will lead a team dedicated to ensuring that our commercial initiatives align with our overall business goals, while also fostering a culture of innovation and excellence.
OpenAI seeks a Regional Client Partner for Advertising Solutions based in Seoul, South Korea. This role involves working closely with businesses to shape and execute advertising strategies that use AI to reach audiences more effectively. What you will do Work directly with clients to design and improve advertising strategies that use AI technologies Find and develop new opportunities to engage clients and drive successful campaigns Prioritize measurable outcomes by applying advanced advertising solutions Role focus This position centers on helping businesses connect with their audiences in smarter, more effective ways through AI-powered advertising. Success in this role depends on strong client collaboration and a results-driven approach.
Intuitive Surgical, Inc. is seeking a Senior Operations Specialist based in Seoul. This position plays a key role in refining daily operations, with a focus on process improvement and supporting the company’s broader objectives. Key responsibilities Review and analyze current operational workflows to identify areas for improvement Recommend and implement changes that enhance efficiency Collaborate with teams across the organization to align operations with business goals Contribute to the development and sharing of best practices for ongoing performance optimization Requirements Strong analytical skills with close attention to detail Experience addressing and resolving complex operational challenges Ability to work effectively with colleagues from various departments Dedication to continuous improvement in operational processes This position provides an opportunity to shape how Intuitive Surgical advances its mission in the field of surgery.
About Us Ocado Group is a pioneering technology-driven global software and robotics platform, headquartered in the UK and established in 2000. Initially, we achieved remarkable success as a leading online grocery retailer in the UK, transforming the industry through an extensive product selection, flexible delivery options, and unparalleled order accuracy. With a perfected business model, we have expanded our success internationally via the Ocado Smart Platform (OSP) – a comprehensive solution that encompasses e-commerce, supply chain management, robotic fulfillment, and last-mile logistics. In South Korea, we are collaborating with Lotte Shopping to revolutionize their online grocery operations. As our Partner Success Manager, you will serve as the "Trusted Advisor" to Lotte's leadership, leveraging the full potential of OSP to capture the local market. About the Role The Partner Success Manager will act as the principal liaison for Lotte, ensuring effective utilization of OSP for optimal performance and business impact. You will collaborate with Lotte to pinpoint areas for enhancement and drive business value. Your advisory role will encompass various aspects of OSP, including in-store fulfillment, automated fulfillment, last-mile logistics, and general software configuration. This entrepreneurial, high-impact position requires a data-driven approach to narrative building that fosters organizational change and operational excellence within the Lotte account. You will navigate both high-level leadership meetings and the operational floor seamlessly. The position is based in Seoul, with occasional travel required to operational locations throughout Korea, including Busan. Serve as the primary contact for Lotte’s operational teams, covering the entire OSP ecosystem, including fulfillment, supply chain, and last-mile operations. Continuously assess operational KPIs to identify opportunities for improvement and lead change management initiatives, such as optimizing in-store picking processes. Act as a "Trusted Advisor" to Lotte's leadership, proactively influencing their strategic direction through data-driven business proposals. Facilitate operational transformations at Lotte, from problem identification to successful solution implementation. Oversee the seamless rollout of new OSP features and products, ensuring Lotte is operationally prepared for each deployment. Function as the central "connector" between Lotte’s business units and Ocado’s global internal teams to drive complex projects from inception to completion and share best practices. Balance Lotte’s operational needs with Ocado’s contractual commitments and commercial growth objectives.
Join Our Team! The Solution Operations Manager at Tossplace is part of the Solution Sales Team. This team deeply understands Tossplace's business model and POS-based product structure, collaborating with a variety of stakeholders including customers, agents, and internal teams to drive execution. We don’t just create contracts; we think critically about how solutions are applied in real customer environments and how they translate into business outcomes. The Solution Operations Manager is responsible for overseeing the entire post-sales process, ensuring solutions are quickly integrated and operate smoothly for our clients. Your role will involve leading problem-solving initiatives and executing solutions throughout the implementation, operation, and performance improvement phases. Your Responsibilities: Manage the collaborative journey with clients from installation to stabilization of Tossplace products, proactively resolving any issues that arise. Effective communication and close collaboration with various internal and external stakeholders are essential during this process. Address operational issues that arise post-implementation to create a stable operating environment. Develop guide materials to help customers better understand and effectively propose solutions. Plan and execute demo and presentation programs aimed at enhancing understanding of Tossplace solutions. Who We're Looking For: A candidate with practical knowledge of the offline payment industry (VAN, POS solutions, etc.) and experience in customer management is essential. You should be adept at responding quickly to customer requirements and coordinating opinions among internal stakeholders with strong communication skills. The ability to organize and resolve various issues and requirements that arise during customer operations is crucial. Application Process: Application submission > Job interview > Cultural fit interview > Reference check > Compensation negotiation > Final acceptance and onboarding.
About AirwallexAirwallex is the leading unified payments and financial platform designed for global enterprises. Leveraging our innovative proprietary infrastructure and software, we empower over 200,000 businesses globally—such as Brex, Rippling, Navan, Qantas, and SHEIN—with seamless solutions to efficiently manage business accounts, payments, spend management, treasury operations, and embedded finance on a worldwide scale.Founded in Melbourne, our dynamic team consists of more than 2,000 talented professionals spread across 26 offices worldwide. With a valuation of US$8 billion and backing from prominent investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of creating the future of global payment and financial platforms. Join us to embark on the most ambitious journey of your career.
Join MongoDB as a Regional Marketing Manager in South Korea!We are seeking a dynamic and innovative Regional Marketing Manager to join our team on an exciting 18-month contract basis. This role can be filled as an Independent Contractor or through an Employer of Record (EOR) arrangement. Located in the vibrant city of Seoul, this position offers a hybrid work model, requiring 2-3 days per week in the office.In this pivotal role, you will spearhead marketing initiatives and account-based programs for one of Asia's fastest-growing markets. Collaborating closely with our sales, partner, and marketing teams, you will design and implement strategies that engage developers, executives, and key decision-makers. Your expertise will be crucial in driving brand awareness and market penetration throughout South Korea.
Join our dynamic team at aleph as a Senior Client Partner specializing in Pinterest Ads Sales. In this pivotal role, you will leverage your expertise in digital advertising to foster client relationships, drive sales strategies, and enhance campaign performance. Your insights will play a critical role in guiding our clients to achieve their marketing goals through innovative solutions on Pinterest.
As a Senior Specialist in Retail Operations, you will be pivotal in enhancing the performance of our retail stores. With extensive expertise in retail foundations and operations, your role will involve collaborating with store teams to actualize our retail vision effectively. You will liaise directly with HQ departments and experts to ensure successful project launches, implementations, and sustained excellence in our retail environments. Your responsibilities include acting as the primary contact for store teams, gathering crucial feedback, and providing operational solutions to foster continuous improvement.Key Responsibilities:Lead the comprehensive process for programs and initiatives that influence the retail store environment, focusing on implementation and ongoing enhancements.Design innovative systems and processes that enable retail teams to operate efficiently and in alignment with our brand ethos.Enhance communication strategies for retail teams, managing internal communications via the Intranet, HQ-to-store updates, and feedback channels.Champion change by identifying opportunities to optimize workflows and collaboration across stores and departments.Prioritize and manage complex workstreams, partnering with stakeholders to ensure timely delivery of objectives.Drive the execution of annual initiatives from the Global Retail Store teams to positively influence store growth and success.Serve as a subject matter expert on key retail pillars (people, product, operations, community, and marketing), staying updated on retail trends and best practices.
As a Product Operations Manager at Toss Careers, you will play a crucial role in optimizing product performance, enhancing user experience, and driving operational excellence across our product lines. You will collaborate closely with cross-functional teams to ensure the seamless delivery of products that meet our users' needs. Your analytical mindset will help identify areas for improvement, and your leadership skills will guide the team towards achieving our strategic goals.
We are seeking an experienced and dynamic Audit Operations Manager to join our team. In this pivotal role, you will oversee and enhance our audit processes, ensuring compliance and operational excellence. You will play a crucial part in fostering a culture of accountability and continuous improvement within our organization.As the Audit Operations Manager, you will be responsible for developing audit strategies, leading audit teams, and working closely with various departments to ensure best practices are implemented. Your analytical skills will help identify risks and opportunities, while your leadership will guide your team towards achieving our organizational goals.
About AirwallexAirwallex stands as a pioneering unified payments and financial platform designed for global enterprises. Leveraging a unique blend of proprietary infrastructure and cutting-edge software, we empower more than 200,000 businesses worldwide—including notable names like Brex, Rippling, Navan, Qantas, and SHEIN—with fully integrated solutions for everything from business accounts and payments to spend management and treasury services, all facilitated at a global scale.Founded in Melbourne and now boasting a diverse team of over 2,000 innovative professionals across 26 global offices, Airwallex is valued at $8 billion. Supported by leading investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, we are at the forefront of developing the future of global payments and finance. If you’re eager to embark on the most ambitious journey of your career, we invite you to join us.Attributes We ValueWe seek dynamic builders with a founder's mindset who aspire to create real impact, accelerate their learning, and take full ownership of their work. You will bring significant expertise and insightful thinking to the table, driven by our mission and operating principles. Your ability to act swiftly with sound judgment, coupled with a deep curiosity, will enable you to make principled decisions while balancing speed and thoroughness.Collaboration and humility are key traits we admire; you will transform innovative ideas into tangible products and ensure tasks are completed from inception to fruition. Utilizing AI to enhance efficiency and problem-solving capabilities will be a part of your role. Here, you will confront complex, high-stakes challenges alongside remarkable teammates and expand your career as we shape the future of global banking. If this resonates with you, let’s create what’s next together.Your RoleAs the Channel Partnerships Manager reporting to the Marketing Director for East Asia, you will lead our partner and field marketing initiatives in Korea, serving as the strategic architect for our brand and customer acquisition in this pivotal market. You will be the primary force behind our local presence, shaping how Airwallex connects with Korean entrepreneurs and businesses, effectively bridging our global vision with local execution.Your responsibilities will include fostering and expanding key partner relationships to enhance brand visibility and customer acquisition. Acting as our local subject matter expert, you will adapt global messaging and identify unique growth opportunities to ensure cultural and market relevance. Collaboration with cross-functional teams in Marketing, Sales, and Corporate Affairs will be essential as you drive our success in this region.
As the Overseas Operations Manager at Toss Securities, you will play a pivotal role in overseeing and managing our international operations. Your strategic oversight will ensure that our global initiatives align with the company's goals, driving efficiency and innovation across all operational processes. You will collaborate with cross-functional teams to optimize workflows, enhance service delivery, and improve overall operational performance.
Toss Insurance is hiring an Insurance Operations Manager in Seoul. This role supports the Operations Team, working closely with colleagues across support functions. The team includes professionals with 5 to 15 years of experience in insurance sales, management, and training. What You Will Do Oversee monthly onboarding for new experienced agents in both life and non-life insurance, focusing on association registrations. Manage operational tasks tied to agent qualification exams each month. Facilitate branch installations as new business units launch. Handle additional HR-related responsibilities for the agent organization. Who We’re Looking For At least 2 years of experience in operational roles within corporate insurance agencies (GA), covering both life and non-life insurance. Solid understanding of commissioning processes for life and non-life insurance. Strong communication skills for working with insurance company representatives, ensuring agent qualification exam applications are processed smoothly. Ability to identify and resolve commissioning issues through flexible communication. Background in managing ongoing commissioning tasks. Experience with large-scale commissioning operations (over 100 agents monthly) is a plus. Approach decisions with the best interests of the entire Toss Insurance team in mind.
Join Roblox as a Senior Product Policy Manager, where you'll play a pivotal role in shaping our regional policy strategy in Korea. Your expertise will help ensure that our product policies align with local regulations and cultural expectations while fostering a safe and engaging environment for our users.
Join agoda as a Senior Regional Manager in Customer and Partner Operations based in Seoul. In this dynamic role, you will lead our efforts to enhance customer satisfaction and strengthen partnerships across the region. You will be responsible for developing operational strategies that drive efficiency and growth while ensuring our partners receive exceptional support and resources. Your leadership will be crucial in shaping the future of our operations and fostering collaborative relationships that benefit both our customers and partners.
Join Our Dynamic Team- As a Regional Manager at Toss Insurance, you will be part of our Sales Division.- The Sales Division consists of the Training Team, Contract Team, and Sales Support Team, collaborating with the Commission Team, Risk Management Team, and Compliance Team.- Our team comprises members with 5 to 15 years of experience, bringing diverse backgrounds in insurance sales, management, and training.Your Responsibilities- Oversee the direct sales organization and business unit sales teams in the field.- Act as a facilitator for two-way communication between the company and sales teams, managing and supporting sales activities.- Collaborate with headquarters' operational and training teams to provide essential training for agents.- Conduct onboarding for newly appointed agents.- Monitor agent performance and manage their results.- Assist with the drafting of contracts for agents seeking appointments.Ideal Candidate Profile- Must have more than 2 years of experience as a branch manager or deputy branch manager in an insurance agency (GA) or insurance company (principal insurer).- A deep understanding of the insurance agency system is preferred.- Familiarity with trends in insurance sales is a plus.- Strong communication skills for logical persuasion and smooth interaction with the sales organization are essential.Preferred Experience- Experience in back-office roles at GA based on direct channels is desirable.- Background as a training manager within a GA is a plus.- Experience as a branch manager or head in the GA channel of an insurance company is advantageous.Resume Suggestions- Please highlight experiences where you managed challenges within the GA sales organization.- Include any experience in conducting sales training at the agency level or for specific branches or teams.Important Notes- The workplace is located at 260 Hongsan-ro, 9th Floor, Wansan-gu, Jeonju, North Jeolla.- The employment type is full-time.- Individuals with disabilities and those eligible for national veteran benefits will be given preference according to relevant laws.- Any false information in the resume or disciplinary records during employment may result in disqualification from hiring.- Candidates who fall under the hiring restrictions of Toss's internal policies will be disqualified.Application Process at Toss Insurance- Application submission > Job Interview > Cultural Fit Interview > Reference Check > Salary Negotiation > Final Acceptance
As an Operations Partner specializing in franchise documentation review, you will play a crucial role in ensuring that all franchise applications meet the required standards. You will collaborate with various teams to streamline the review process and enhance operational efficiency. Your meticulous attention to detail and analytical skills will be essential in assessing franchise documentation and providing insightful feedback.
Join aleph as a Senior Sales Manager (Senior Client Partner) in Seoul, South Korea. In this pivotal role, you will drive our sales strategy and foster relationships with key clients. Your leadership will be essential in achieving sales targets and delivering exceptional service. We are looking for a dynamic individual who thrives in a fast-paced environment and is passionate about client success.
About AgodaAt Agoda, we connect the globe through the power of travel. Founded in 2005 by two lifelong friends fueled by their love for exploration, Agoda was created to simplify the travel experience for everyone.Today, as a proud member of Booking Holdings [NASDAQ: BKNG], we boast a vibrant team of over 7,000 professionals from 90 diverse countries, all collaborating in offices around the world. Each day, we link travelers to remarkable destinations and experiences through our extensive array of hotels, holiday properties, flights, and activities available globally.Every day brings new challenges at Agoda. Our culture is built on data and technology, driving our innovation and curiosity. If you are eager to embark on a rewarding journey and contribute to shaping travel experiences for the world, we encourage you to join us.Location: Seoul, South Korea (Relocation support available)About the Team:The North Asia Regional Management Office collaborates closely with Agoda's regional leadership to provide actionable insights, align cross-functional objectives, and spearhead impactful strategic initiatives. Our mission is to translate overarching priorities into operational excellence, transforming innovative concepts into scalable business opportunities that foster local and regional growth.Why Join Us?This is a unique chance to make a significant strategic impact while working at the intersection of analytics, strategy, and operations in one of Agoda's most dynamic regions. If you are passionate about addressing complex business challenges and excel in a collaborative, high-performance setting, we invite you to become part of our team and help shape the future of travel in North Asia.The Opportunity:As the Senior Manager/Lead of the Regional Management Office for North Asia, you will be instrumental in defining Agoda's strategic direction across the region. You will lead essential projects, collaborating with senior leaders in product, supply, marketing, and finance to ensure we achieve our highest objectives.
Join our dynamic team as the Senior Manager of Commercial Operations in Korea, where you will play a pivotal role in driving our business strategies and enhancing operational efficiency. You will lead a team dedicated to ensuring that our commercial initiatives align with our overall business goals, while also fostering a culture of innovation and excellence.
OpenAI seeks a Regional Client Partner for Advertising Solutions based in Seoul, South Korea. This role involves working closely with businesses to shape and execute advertising strategies that use AI to reach audiences more effectively. What you will do Work directly with clients to design and improve advertising strategies that use AI technologies Find and develop new opportunities to engage clients and drive successful campaigns Prioritize measurable outcomes by applying advanced advertising solutions Role focus This position centers on helping businesses connect with their audiences in smarter, more effective ways through AI-powered advertising. Success in this role depends on strong client collaboration and a results-driven approach.
Intuitive Surgical, Inc. is seeking a Senior Operations Specialist based in Seoul. This position plays a key role in refining daily operations, with a focus on process improvement and supporting the company’s broader objectives. Key responsibilities Review and analyze current operational workflows to identify areas for improvement Recommend and implement changes that enhance efficiency Collaborate with teams across the organization to align operations with business goals Contribute to the development and sharing of best practices for ongoing performance optimization Requirements Strong analytical skills with close attention to detail Experience addressing and resolving complex operational challenges Ability to work effectively with colleagues from various departments Dedication to continuous improvement in operational processes This position provides an opportunity to shape how Intuitive Surgical advances its mission in the field of surgery.
About Us Ocado Group is a pioneering technology-driven global software and robotics platform, headquartered in the UK and established in 2000. Initially, we achieved remarkable success as a leading online grocery retailer in the UK, transforming the industry through an extensive product selection, flexible delivery options, and unparalleled order accuracy. With a perfected business model, we have expanded our success internationally via the Ocado Smart Platform (OSP) – a comprehensive solution that encompasses e-commerce, supply chain management, robotic fulfillment, and last-mile logistics. In South Korea, we are collaborating with Lotte Shopping to revolutionize their online grocery operations. As our Partner Success Manager, you will serve as the "Trusted Advisor" to Lotte's leadership, leveraging the full potential of OSP to capture the local market. About the Role The Partner Success Manager will act as the principal liaison for Lotte, ensuring effective utilization of OSP for optimal performance and business impact. You will collaborate with Lotte to pinpoint areas for enhancement and drive business value. Your advisory role will encompass various aspects of OSP, including in-store fulfillment, automated fulfillment, last-mile logistics, and general software configuration. This entrepreneurial, high-impact position requires a data-driven approach to narrative building that fosters organizational change and operational excellence within the Lotte account. You will navigate both high-level leadership meetings and the operational floor seamlessly. The position is based in Seoul, with occasional travel required to operational locations throughout Korea, including Busan. Serve as the primary contact for Lotte’s operational teams, covering the entire OSP ecosystem, including fulfillment, supply chain, and last-mile operations. Continuously assess operational KPIs to identify opportunities for improvement and lead change management initiatives, such as optimizing in-store picking processes. Act as a "Trusted Advisor" to Lotte's leadership, proactively influencing their strategic direction through data-driven business proposals. Facilitate operational transformations at Lotte, from problem identification to successful solution implementation. Oversee the seamless rollout of new OSP features and products, ensuring Lotte is operationally prepared for each deployment. Function as the central "connector" between Lotte’s business units and Ocado’s global internal teams to drive complex projects from inception to completion and share best practices. Balance Lotte’s operational needs with Ocado’s contractual commitments and commercial growth objectives.
Join Our Team! The Solution Operations Manager at Tossplace is part of the Solution Sales Team. This team deeply understands Tossplace's business model and POS-based product structure, collaborating with a variety of stakeholders including customers, agents, and internal teams to drive execution. We don’t just create contracts; we think critically about how solutions are applied in real customer environments and how they translate into business outcomes. The Solution Operations Manager is responsible for overseeing the entire post-sales process, ensuring solutions are quickly integrated and operate smoothly for our clients. Your role will involve leading problem-solving initiatives and executing solutions throughout the implementation, operation, and performance improvement phases. Your Responsibilities: Manage the collaborative journey with clients from installation to stabilization of Tossplace products, proactively resolving any issues that arise. Effective communication and close collaboration with various internal and external stakeholders are essential during this process. Address operational issues that arise post-implementation to create a stable operating environment. Develop guide materials to help customers better understand and effectively propose solutions. Plan and execute demo and presentation programs aimed at enhancing understanding of Tossplace solutions. Who We're Looking For: A candidate with practical knowledge of the offline payment industry (VAN, POS solutions, etc.) and experience in customer management is essential. You should be adept at responding quickly to customer requirements and coordinating opinions among internal stakeholders with strong communication skills. The ability to organize and resolve various issues and requirements that arise during customer operations is crucial. Application Process: Application submission > Job interview > Cultural fit interview > Reference check > Compensation negotiation > Final acceptance and onboarding.
About AirwallexAirwallex is the leading unified payments and financial platform designed for global enterprises. Leveraging our innovative proprietary infrastructure and software, we empower over 200,000 businesses globally—such as Brex, Rippling, Navan, Qantas, and SHEIN—with seamless solutions to efficiently manage business accounts, payments, spend management, treasury operations, and embedded finance on a worldwide scale.Founded in Melbourne, our dynamic team consists of more than 2,000 talented professionals spread across 26 offices worldwide. With a valuation of US$8 billion and backing from prominent investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of creating the future of global payment and financial platforms. Join us to embark on the most ambitious journey of your career.
Join MongoDB as a Regional Marketing Manager in South Korea!We are seeking a dynamic and innovative Regional Marketing Manager to join our team on an exciting 18-month contract basis. This role can be filled as an Independent Contractor or through an Employer of Record (EOR) arrangement. Located in the vibrant city of Seoul, this position offers a hybrid work model, requiring 2-3 days per week in the office.In this pivotal role, you will spearhead marketing initiatives and account-based programs for one of Asia's fastest-growing markets. Collaborating closely with our sales, partner, and marketing teams, you will design and implement strategies that engage developers, executives, and key decision-makers. Your expertise will be crucial in driving brand awareness and market penetration throughout South Korea.
Join our dynamic team at aleph as a Senior Client Partner specializing in Pinterest Ads Sales. In this pivotal role, you will leverage your expertise in digital advertising to foster client relationships, drive sales strategies, and enhance campaign performance. Your insights will play a critical role in guiding our clients to achieve their marketing goals through innovative solutions on Pinterest.
As a Senior Specialist in Retail Operations, you will be pivotal in enhancing the performance of our retail stores. With extensive expertise in retail foundations and operations, your role will involve collaborating with store teams to actualize our retail vision effectively. You will liaise directly with HQ departments and experts to ensure successful project launches, implementations, and sustained excellence in our retail environments. Your responsibilities include acting as the primary contact for store teams, gathering crucial feedback, and providing operational solutions to foster continuous improvement.Key Responsibilities:Lead the comprehensive process for programs and initiatives that influence the retail store environment, focusing on implementation and ongoing enhancements.Design innovative systems and processes that enable retail teams to operate efficiently and in alignment with our brand ethos.Enhance communication strategies for retail teams, managing internal communications via the Intranet, HQ-to-store updates, and feedback channels.Champion change by identifying opportunities to optimize workflows and collaboration across stores and departments.Prioritize and manage complex workstreams, partnering with stakeholders to ensure timely delivery of objectives.Drive the execution of annual initiatives from the Global Retail Store teams to positively influence store growth and success.Serve as a subject matter expert on key retail pillars (people, product, operations, community, and marketing), staying updated on retail trends and best practices.
As a Product Operations Manager at Toss Careers, you will play a crucial role in optimizing product performance, enhancing user experience, and driving operational excellence across our product lines. You will collaborate closely with cross-functional teams to ensure the seamless delivery of products that meet our users' needs. Your analytical mindset will help identify areas for improvement, and your leadership skills will guide the team towards achieving our strategic goals.
We are seeking an experienced and dynamic Audit Operations Manager to join our team. In this pivotal role, you will oversee and enhance our audit processes, ensuring compliance and operational excellence. You will play a crucial part in fostering a culture of accountability and continuous improvement within our organization.As the Audit Operations Manager, you will be responsible for developing audit strategies, leading audit teams, and working closely with various departments to ensure best practices are implemented. Your analytical skills will help identify risks and opportunities, while your leadership will guide your team towards achieving our organizational goals.
About AirwallexAirwallex stands as a pioneering unified payments and financial platform designed for global enterprises. Leveraging a unique blend of proprietary infrastructure and cutting-edge software, we empower more than 200,000 businesses worldwide—including notable names like Brex, Rippling, Navan, Qantas, and SHEIN—with fully integrated solutions for everything from business accounts and payments to spend management and treasury services, all facilitated at a global scale.Founded in Melbourne and now boasting a diverse team of over 2,000 innovative professionals across 26 global offices, Airwallex is valued at $8 billion. Supported by leading investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, we are at the forefront of developing the future of global payments and finance. If you’re eager to embark on the most ambitious journey of your career, we invite you to join us.Attributes We ValueWe seek dynamic builders with a founder's mindset who aspire to create real impact, accelerate their learning, and take full ownership of their work. You will bring significant expertise and insightful thinking to the table, driven by our mission and operating principles. Your ability to act swiftly with sound judgment, coupled with a deep curiosity, will enable you to make principled decisions while balancing speed and thoroughness.Collaboration and humility are key traits we admire; you will transform innovative ideas into tangible products and ensure tasks are completed from inception to fruition. Utilizing AI to enhance efficiency and problem-solving capabilities will be a part of your role. Here, you will confront complex, high-stakes challenges alongside remarkable teammates and expand your career as we shape the future of global banking. If this resonates with you, let’s create what’s next together.Your RoleAs the Channel Partnerships Manager reporting to the Marketing Director for East Asia, you will lead our partner and field marketing initiatives in Korea, serving as the strategic architect for our brand and customer acquisition in this pivotal market. You will be the primary force behind our local presence, shaping how Airwallex connects with Korean entrepreneurs and businesses, effectively bridging our global vision with local execution.Your responsibilities will include fostering and expanding key partner relationships to enhance brand visibility and customer acquisition. Acting as our local subject matter expert, you will adapt global messaging and identify unique growth opportunities to ensure cultural and market relevance. Collaboration with cross-functional teams in Marketing, Sales, and Corporate Affairs will be essential as you drive our success in this region.
As the Overseas Operations Manager at Toss Securities, you will play a pivotal role in overseeing and managing our international operations. Your strategic oversight will ensure that our global initiatives align with the company's goals, driving efficiency and innovation across all operational processes. You will collaborate with cross-functional teams to optimize workflows, enhance service delivery, and improve overall operational performance.
Toss Insurance is hiring an Insurance Operations Manager in Seoul. This role supports the Operations Team, working closely with colleagues across support functions. The team includes professionals with 5 to 15 years of experience in insurance sales, management, and training. What You Will Do Oversee monthly onboarding for new experienced agents in both life and non-life insurance, focusing on association registrations. Manage operational tasks tied to agent qualification exams each month. Facilitate branch installations as new business units launch. Handle additional HR-related responsibilities for the agent organization. Who We’re Looking For At least 2 years of experience in operational roles within corporate insurance agencies (GA), covering both life and non-life insurance. Solid understanding of commissioning processes for life and non-life insurance. Strong communication skills for working with insurance company representatives, ensuring agent qualification exam applications are processed smoothly. Ability to identify and resolve commissioning issues through flexible communication. Background in managing ongoing commissioning tasks. Experience with large-scale commissioning operations (over 100 agents monthly) is a plus. Approach decisions with the best interests of the entire Toss Insurance team in mind.
Join Roblox as a Senior Product Policy Manager, where you'll play a pivotal role in shaping our regional policy strategy in Korea. Your expertise will help ensure that our product policies align with local regulations and cultural expectations while fostering a safe and engaging environment for our users.
Mar 13, 2026
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