Sales Operations Manager

Join Our Team! The Sales Operations Manager at Toss is a vital member of the Revenue Operations Tribe. Our Sales Operations and Enablement Team is focused on establishing annual, semi-annual, and quarterly sales plans and frameworks to drive revenue growth and secure sustainable development. Your Role Will Involve: Developing and implementing annual, semi-annual, and quarterly sales plans. Analyzing Toss's B2B customers to provide data-driven insights and formulate sales strategies. Planning and operationalizing systems for CRM and sales operation automation. Accurately measuring sales team performance and strategizing to enhance productivity. We Are Looking For: A candidate with over 5 years of experience in sales/execution strategy planning and operations, preferably within a finance organization. Ability to define and solve diverse challenges emerging in the sales strategy planning and operational processes with flexible thinking. Experience in Sales Operations, sales planning, and direct/indirect sales in a B2B environment is a plus. Experience working with global B2B products (Cloud, SaaS, business, and financial solutions) or consulting experience is desirable. Your Journey with Toss: Application submission > Job interview > Cultural fit interview > Reference check > Compensation negotiation > Final acceptance and onboarding. A Word for Future Colleagues: We are looking for someone who enjoys solving new problems. The Toss community values accountability and authority (DRI) in the workplace culture. This allows you to pursue initiatives, ideas, and methods that you find beneficial, fostering motivation and a sense of accomplishment through self-directed work. If you thrive on tackling new challenges and collaborating with colleagues to create synergy, you will have a fantastic experience at Toss!

Join our dynamic team at speak as a Sales Operations Manager in Seoul, Korea. In this pivotal role, you will drive sales effectiveness, streamline our sales processes, and foster collaboration across departments to enhance our overall performance.As a Sales Operations Manager, you will be responsible for analyzing sales data, managing sales tools, and implementing strategies that optimize our sales operations. Your insights will directly impact our sales team's success and contribute to achieving our corporate goals.

Join Our Dynamic Team as an Account Manager! At Toss CX, a subsidiary of Viva Republica, we specialize in financial consulting and operational services. Our team of around 500 colleagues is dedicated to providing exceptional financial advice and operational support. Having focused on internal operations, we are now expanding our reach through external BPO business opportunities and are looking for a talented individual to join us at this pivotal moment. Your primary responsibility will be to identify the needs of external clients and compellingly communicate the strengths of Toss CX to secure contracts. This role extends beyond mere sales—it's about ensuring the seamless and stable operation of our business internally. Your Responsibilities Will Include: Leading the entire sales process, from discovering external BPO clients to proposal writing, price negotiations, and contract closing. Analyzing market trends and client needs to craft effective sales strategies and solutions. Managing the sales pipeline and operational status through data analysis and sharing insights with management. Maintaining regular communication with external client centers to proactively manage SLAs and quality issues. Facilitating the alignment of client requirements with our internal operations team to balance expectations on both sides. We Are Looking For Candidates Who: Have over 5 years of experience in the BPO sector, managing the sales process from planning to closing. Have successfully built and operated long-term partnerships with clients. Can manage multiple clients/projects simultaneously while maintaining prioritization. Are adept at leading negotiations with external clients and facilitating internal discussions. Possess experience in the BPO, contact center, or outsourcing industries, and have responded to RFPs or written proposals. Have experience managing client operational KPIs. Application Tips: Please specify the scale of any BPO or outsourcing projects you have managed (e.g., number of employees, contract size, number of clients). Share any projects you directly won or contributed to in sales, detailing the process and outcomes. If you have specific examples of how you resolved operational issues or managed client relationships, please include those. Detail any experience you have in maintaining or expanding client contracts. Important Notes: This position is based at our headquarters in Sindorim (D-Cube City). Any discrepancies in your resume or background checks may lead to disqualification from the hiring process. Candidates who fall under the company's hiring restrictions may also be disqualified. Your Journey to Join Toss CX: Application Submission > Job Interview > Cultural Fit Interview > Reference Check > Offer Negotiation > Final Acceptance and Onboarding A Message for Future Colleagues: "You can be a key player in the growth of Toss CX's external BPO services." With our unique competitive edge, you’ll be responsible for directly discovering external clients and closing deals, contributing to significant business growth. If you are eager to take ownership and grow alongside the business and your career, we encourage you to apply!

About the Role tosscareers is looking for a Sales Operations Specialist in Seoul. This position works directly with the sales team to improve processes and support growth. The role focuses on making sales operations more efficient, analyzing performance data, and helping introduce technology-based solutions. What You Will Do Work with sales team members to streamline workflows and remove bottlenecks Analyze sales metrics to spot trends and areas for improvement Support the implementation of new tools and technology for the sales organization Share insights that inform sales strategy and decision-making

Join our dynamic team at Toss Careers as a Sales Operations Assistant. In this pivotal role, you will support our sales team by streamlining processes, ensuring data integrity, and enhancing overall efficiency. Your contributions will help us achieve our sales targets and grow our client base.

Join Renesa Electronics as a Sales Operations Intern, where you will gain valuable experience in the fast-paced electronics market. This internship is an excellent opportunity for students and recent graduates interested in sales, operations, and business development. You will work closely with our sales team, assisting in various operational tasks, analyzing sales data, and supporting customer engagement initiatives.

As a Product Operations Manager at Toss Careers, you will play a crucial role in optimizing product performance, enhancing user experience, and driving operational excellence across our product lines. You will collaborate closely with cross-functional teams to ensure the seamless delivery of products that meet our users' needs. Your analytical mindset will help identify areas for improvement, and your leadership skills will guide the team towards achieving our strategic goals.

We are seeking an experienced and dynamic Audit Operations Manager to join our team. In this pivotal role, you will oversee and enhance our audit processes, ensuring compliance and operational excellence. You will play a crucial part in fostering a culture of accountability and continuous improvement within our organization.As the Audit Operations Manager, you will be responsible for developing audit strategies, leading audit teams, and working closely with various departments to ensure best practices are implemented. Your analytical skills will help identify risks and opportunities, while your leadership will guide your team towards achieving our organizational goals.

As the Overseas Operations Manager at Toss Securities, you will play a pivotal role in overseeing and managing our international operations. Your strategic oversight will ensure that our global initiatives align with the company's goals, driving efficiency and innovation across all operational processes. You will collaborate with cross-functional teams to optimize workflows, enhance service delivery, and improve overall operational performance.

Toss Insurance is hiring an Insurance Operations Manager in Seoul. This role supports the Operations Team, working closely with colleagues across support functions. The team includes professionals with 5 to 15 years of experience in insurance sales, management, and training. What You Will Do Oversee monthly onboarding for new experienced agents in both life and non-life insurance, focusing on association registrations. Manage operational tasks tied to agent qualification exams each month. Facilitate branch installations as new business units launch. Handle additional HR-related responsibilities for the agent organization. Who We’re Looking For At least 2 years of experience in operational roles within corporate insurance agencies (GA), covering both life and non-life insurance. Solid understanding of commissioning processes for life and non-life insurance. Strong communication skills for working with insurance company representatives, ensuring agent qualification exam applications are processed smoothly. Ability to identify and resolve commissioning issues through flexible communication. Background in managing ongoing commissioning tasks. Experience with large-scale commissioning operations (over 100 agents monthly) is a plus. Approach decisions with the best interests of the entire Toss Insurance team in mind.

About the Team You'll JoinThe Compensation Operations Team at Toss specializes in managing Payroll, Benefits, and Compensation operations.We are responsible for overseeing compensation and attendance operations across various subsidiary companies while collaborating closely with HR Business Partners and different organizations.The team consists of Payroll and Compensation experts with 5 to 17 years of experience, having worked in diverse environments including multinational corporations, large enterprises, and startups.Position OverviewThis role is a one-year contract position responsible for Payroll operations for specific subsidiaries within the Toss community.Focus on stabilizing complex attendance and labor-based Payroll operations.Concentrate on automating repetitive tasks and enhancing process efficiency.Your ResponsibilitiesManage overall Payroll operations for subsidiaries (attendance, salary, withholding tax, year-end settlement, retirement pay, social insurance, etc.), ensuring accurate salary settlements and validations reflecting complex attendance structures (flexible work, shift work, overtime, etc.), and establishing processes for maintaining consistency between attendance data and Payroll while preventing errors.Automate repetitive payroll and attendance processing tasks and improve operational efficiency.Incorporate changes in labor laws and related regulations into payroll and attendance operations.Collaborate with HR Business Partners and various organizations to address Payroll issues and ensure effective communication.Ideal CandidateAt least 4 years of experience in managing In-House Payroll operations for large organizations (1,000+ employees).Proven ability to handle complex compensation and attendance systems.Strong analytical skills and a commitment to continuous improvement.

Join Our Team! The Solution Operations Manager at Tossplace is part of the Solution Sales Team. This team deeply understands Tossplace's business model and POS-based product structure, collaborating with a variety of stakeholders including customers, agents, and internal teams to drive execution. We don’t just create contracts; we think critically about how solutions are applied in real customer environments and how they translate into business outcomes. The Solution Operations Manager is responsible for overseeing the entire post-sales process, ensuring solutions are quickly integrated and operate smoothly for our clients. Your role will involve leading problem-solving initiatives and executing solutions throughout the implementation, operation, and performance improvement phases. Your Responsibilities: Manage the collaborative journey with clients from installation to stabilization of Tossplace products, proactively resolving any issues that arise. Effective communication and close collaboration with various internal and external stakeholders are essential during this process. Address operational issues that arise post-implementation to create a stable operating environment. Develop guide materials to help customers better understand and effectively propose solutions. Plan and execute demo and presentation programs aimed at enhancing understanding of Tossplace solutions. Who We're Looking For: A candidate with practical knowledge of the offline payment industry (VAN, POS solutions, etc.) and experience in customer management is essential. You should be adept at responding quickly to customer requirements and coordinating opinions among internal stakeholders with strong communication skills. The ability to organize and resolve various issues and requirements that arise during customer operations is crucial. Application Process: Application submission > Job interview > Cultural fit interview > Reference check > Compensation negotiation > Final acceptance and onboarding.

Join Our TeamThe Account Domain Operations Manager at Toss Securities is part of the Account Team.The Account Team plays a critical role in revolutionizing the investment industry by participating in all decision-making processes related to account modules, from product/service planning to ledger development and operations.We foster a culture of close collaboration across various teams to operate products and execute quickly within an independent decision-making structure.Your ResponsibilitiesCollaborate with the Domain Product Owner to enhance and manage services.Perform tasks necessary for launching, operating, and managing various services related to accounts, which are fundamental to Toss Securities’ offerings.Design detailed policies for service creation and manage QA/TC.Issue tickets to manage tasks and establish necessary operational processes for service development.Communicate detailed requirements with developers for service development.Engage in close communication with regulatory authorities and relevant departments to address newly established or revised regulations and carry out necessary operational tasks.Ideal CandidateExperience in planning and operating account-related tasks in relevant departments such as brokerage firms, banks, and retail customer management is essential.Strong understanding of various customer and account-related tasks in the securities industry is required.Proven ownership experience as an executor throughout the entire process of service launch and operation.Minimum of 2-3 years of relevant work experience is necessary.Experience in other securities ledger domains or collaboration with IT would be an advantage.Experience in introducing new methods to lead the launch of new securities services would be a plus.Resume RecommendationsDetail your contributions in improving service planning tasks.Highlight experiences where you expanded business impact.Provide specific examples of identifying problems in product operations and implementing processes to resolve them, rather than merely listing projects.Join the Toss Securities JourneyApplication submission > Job interview > Cultural fit interview > Reference check > Salary negotiation > Final acceptanceImportant NotesEmployment may be revoked if false information is found in the resume or if disciplinary actions are confirmed in work history.Applicants falling under restrictions by Toss Securities may have their applications canceled.Persons with disabilities and national veterans are given preference according to relevant laws.A Note for Future Colleagues

Join our dynamic team as an Account Operations Manager at Toss!As an integral part of our operations, you will oversee account management processes, ensuring seamless communication and collaboration between departments. Your expertise will help streamline operations, enhance client satisfaction, and drive business success.

Join our dynamic Finance team at Toss Securities, where you will play a crucial role in supporting our accounting and financial operations.About Our TeamThe Finance Admin (Accounting) position is a vital part of our Finance team, working alongside Accounting, Treasury, FP&A, and Tax professionals.We closely collaborate with various departments including Product Owners, Compliance, Securities Settlement, and Ledger Systems.Our Finance team comprises members with 5 to 20 years of experience, bringing diverse backgrounds from finance, securities, general trading, and commerce.We aim to build the industry's leading Finance team to enhance Toss Securities' innovative journey.Your ResponsibilitiesAssist in the regular closing processes of Toss Securities.Prepare and submit periodic and ad-hoc reports to external organizations in compliance with regulatory standards.Identify inefficiencies in financial operations and work towards their optimization and automation.Analyze account details in financial statements and verify their accuracy.Identify inefficiencies and risks in assigned tasks, and improve processes accordingly.Who We Are Looking ForApproximately 1 year of experience in financial accounting is desirable but not mandatory.Basic accounting knowledge is essential.We seek proactive individuals who can take initiative in expanding their responsibilities.The Journey to Join Toss SecuritiesApplication Submission > Job Interview > Cultural Fit Interview > Compensation Negotiation > Final Offer and OnboardingImportant NotesThis is a contract position for 1 year, with the possibility of extension or transition to a permanent role based on performance evaluation.Additional InformationEmployment may be rescinded if inaccuracies are found in the resume or if disciplinary actions are noted in the work history.Hiring may be canceled for individuals who fall under the company’s prohibited candidates or disqualification criteria.A Message for Future Colleagues“Are you ready to help us set the industry standard?”One of the most surprising aspects of working at Toss Securities is the absence of unnecessary reporting and approvals, allowing me to focus on what I deem important. This leads to numerous opportunities to collaborate with other departments to build new services, fostering growth and enjoyment in creating something impactful alongside the company. Recently, my team and I have been studying accounting policies and tax laws to establish industry best practices, which has been incredibly fulfilling.As a rapidly growing company, the chance to forge new paths rather than follow established ones is abundant. This thrilling experience is something I believe cannot be easily found elsewhere. Let’s create groundbreaking services together with the best colleagues!

About the TeamThe Loan Operations Team is responsible for managing the operational tasks related to non-face-to-face lending products (credit, jeonse, collateral, guarantees, etc.) reflecting the characteristics of internet-only banks.We focus on identifying enhancements to banking services from the customer's perspective while simultaneously working on process improvements.We drive operational automation and lead the digital transformation of tasks through collaboration with IT developers.We support the assessment of the scope of outsourced tasks and provide training and monitoring for efficient resource management.Key ResponsibilitiesOversee the entire process from application to execution of Toss Bank's jeonse loans to ensure smooth operations.Manage operating guidelines and review manuals for Toss Bank's jeonse loan products.Plan and establish infrastructure for the most efficient operations, including automating verification of jeonse loan processes and guarantee documents.Design necessary operational resources based on business plans and center operations, and establish and manage the outsourcing process accordingly.Engage in close communication with contractors to swiftly address internal and external customer pain points.Ideal Candidate ProfileExperience in the practical aspects of jeonse loan review and operations based on SGI guarantees is required.A deep understanding of various jeonse loan product structures, regulations, and policies of guarantee institutions is essential.Experience in establishing new policies or improving existing operational processes is a plus.Strong communication skills and extensive experience in customer service and consultation are preferred.Resume Submission TipsPlease articulate your motivation for applying to Toss Bank and your goals clearly.Detail specific instances where you faced challenges in lending review/operations and how you resolved them.If you have experience innovating traditional workflows or processes or automating tasks with IT, please include that.Joining Toss Bank ProcessApplication Submission > Job Interview > Cultural Fit Interview > Reference Check > Salary Negotiation > Final Acceptance and OnboardingPlease NoteAny false information found in the resume or disciplinary records during employment history may lead to cancellation of employment.According to Article 8 of Toss Bank's Employment Regulations (Disqualifications), candidates meeting disqualification criteria may have their applications canceled.Individuals with disabilities and national veterans are preferred according to relevant laws.

Location: [Korea] About Us: RTB House is an innovative global technology company that specializes in providing cutting-edge marketing solutions for leading brands and agencies around the world. Our proprietary ad-buying engine leverages the power of Deep Learning algorithms, making it the first of its kind globally, enabling advertisers to achieve exceptional results and accomplish their objectives throughout every stage of the marketing funnel. Your Responsibilities: Identify and pursue new sales opportunities, both directly and through agencies, converting them into valued RTB House clients. Manage and expand accounts by overseeing all stages of the sales cycle, from initial prospecting to final closing. Establish and nurture relationships with key decision-makers within advertising and media agencies. Collaborate closely with marketing, account management, and technical teams to maintain a cohesive approach in customer engagements. Achieve quarterly and annual revenue targets in alignment with the sales strategy while significantly growing RTB House’s customer portfolio. Provide exemplary customer relationship management, ensuring high levels of satisfaction and interaction. Qualifications: A minimum of 3 years of sales experience in a B2B setting. Exceptional persuasion, negotiation, and communication skills. A strong team player with effective communication abilities. A proven record of consistently exceeding sales targets. Experience using CRM tools to effectively manage the sales pipeline. A comprehensive understanding of the online advertising landscape, including performance marketing and the RTB model. Fluent in both English and Korean at a business level. What We Offer: An exciting opportunity to be part of an award-winning, rapidly growing tech company in the online advertising sector. The chance to work in a truly international environment and collaborate with top professionals in the field. A supportive atmosphere that promotes personal growth and professional development. Join a company recognized as a leader in innovation within the industry. Apply Now! If you are passionate about digital marketing, don’t hesitate to submit your CV for consideration, even if you don’t meet every requirement.

Welcome to Your Journey with daangnAt daangn, we strive to create an environment where individuals can grow alongside the company as it expands.Our recruitment team is here to assist you in achieving those moments of joyful collaboration with wonderful colleagues. Introducing the Risk Manager RoleWe aim to foster a warm and trustworthy neighborhood life among local residents based on mutual trust and respect.The Service Operations team is responsible for defining and resolving issues that may inadvertently arise during the process of creating safe and warm connections among neighbors (such as transaction disputes, fraud, etc.), ensuring that more users can safely utilize daangn.The Risk Manager's role is to proactively anticipate and prepare for potential harms that users may encounter, allowing for safer use of daangn.Key ResponsibilitiesOversee the overall operations of the daangn Safe Payment (Escrow) and Safe Compensation services.Manage refund disputes and fraud policies arising from the safe payment service and second-hand transactions.Forecast potential issues and incorporate solutions into service policies.Communicate with relevant departments (external affairs, PR, legal, service team, management, etc.) to resolve operational issues.Manage crises through swift identification and resolution of issues upon the occurrence of risks.We Are Looking ForIndividuals with over 3 years of experience in IT service operations.Experience in service policy formulation and risk management.Problem-solving ability and experience with issues related to service operations.Enjoyment in defining, planning, and executing solutions independently.Ability to communicate and collaborate effectively with related departments.Preferred QualificationsExperience in operating escrow services or responding to PG-related issues.Experience in external affairs for risk response.Proficiency in data analysis tools (e.g., SQL).Additional InformationFor full-time positions, there is a 3-month probation period.Individuals with disabilities and veterans are given preference during the hiring process as per the 'Act on the Promotion of Employment for Persons with Disabilities' and 'Act on the Honorable Treatment and Support of Persons of National Merit.'The job interview includes a discussion centered on task content followed by a Q&A session.This position is affiliated with the Service Operations team and works closely with the daangn Pay team.After the application and interview processes, we may propose specific service manager roles based on the strengths and experiences of the applicants.Application Process1. Document screening → 2. Assignment screening → 3. Job interview → 4. Culture fit interview and reference check → 5. Compensation negotiation → 6. Final acceptance and onboardingClick here for the daangn onboarding guide

tosscareers is seeking a Sales Enablement Manager to join the team in Seoul. This position centers on equipping sales teams with the tools, resources, and training they need to achieve their goals. The role also helps shape sales strategies and fosters stronger communication across departments. Key responsibilities Review and analyze sales performance data to spot trends and highlight areas for improvement Create and deliver training programs tailored to sales teams Collaborate with marketing to produce impactful sales content Lead projects that encourage better collaboration between teams Location This role is based in Seoul.

The Sales Development Manager plays a pivotal role in recruiting, mentoring, and developing sales development representatives (SDRs) to foster team growth. This position significantly impacts one of the company's largest business lines through lead generation and sales pipeline development, while also nurturing future account executives and sales leaders. At Datadog, we prioritize relationships, collaboration, and creativity built through our office culture. We operate in a hybrid work environment that allows our employees to find the right balance between work and life. Key Responsibilities: Recruit, supervise, and train the SDR team. Facilitate onboarding for new team members by assessing company needs, strategically responding to each lead, and training on objection handling. Motivate the team to exceed goals through coaching, regular performance updates, and creative incentives. Provide growth opportunities for SDRs to advance into full-cycle sales roles. Develop and maintain accurate team forecasts for senior management.