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Experience Level
Experience
Qualifications
Fluency in both English and Korean is essential for providing effective support. A genuine curiosity about people and businesses, with the ability to inspire enthusiasm in others. Previous experience in customer-facing roles is required. A commitment to incorporating feedback and improving personal skills and work processes. Excellent organizational, analytical, written, and verbal communication skills. Meticulous attention to detail. Ability to adapt quickly to new challenges and think critically on your feet.
About the job
At Padlet, we are dedicated to developing software that transforms education into a journey of curiosity, creativity, and community. Our innovative platform enables visual content creation and collaboration in classrooms around the globe.
We believe that exceptional customer support is driven by both our dedicated team and our reliable products. Our commitment to high standards extends to every interaction we have, whether it's with our valued users or partners like Larry, our UPS deliveryman. We are searching for a passionate and resourceful individual to help us uphold these values in our engagement with the Padlet community.
The ideal candidate will be a staunch advocate for our customers, a creative problem-solver, and a proactive team player. We seek someone who thrives in a collaborative environment, yet can work independently with confidence.
This full-time position will be based in our new office in Seoul.
About Padlet
Padlet is a pioneering software company that is passionate about enhancing educational experiences worldwide through collaborative and creative tools.
At Padlet, we are dedicated to developing software that transforms education into a journey of curiosity, creativity, and community. Our innovative platform enables visual content creation and collaboration in classrooms around the globe.We believe that exceptional customer support is driven by both our dedicated team and our reliable products. Our commitment to high standards extends to every interaction we have, whether it's with our valued users or partners like Larry, our UPS deliveryman. We are searching for a passionate and resourceful individual to help us uphold these values in our engagement with the Padlet community.The ideal candidate will be a staunch advocate for our customers, a creative problem-solver, and a proactive team player. We seek someone who thrives in a collaborative environment, yet can work independently with confidence.This full-time position will be based in our new office in Seoul.
The Customer Support Specialist I acts as the essential liaison for addressing inquiries from diverse B2B clients, including broadcasters, advertising agencies, and digital media representatives utilizing Nielsen's data. This position entails analyzing technical and data-centric inquiries that arrive via the ticketing system, providing direct solutions, or collaborating with our global product and technology teams to ensure accurate resolutions for our clients.Role SummaryThe Customer Support Specialist serves as the primary point of contact for resolving inquiries from various B2B clients, including broadcasters, advertising agencies, and digital media representatives, who utilize Nielsen's data. This role involves analyzing technical and data-related inquiries received through the ticketing system to provide direct solutions or collaborating with global product and technology teams to deliver accurate resolutions to clients.Please note that we offer a flexible hybrid model. The number of in-office days can be coordinated with the team lead.Job ResponsibilitiesCustomer Inquiry Response & Resolution (Tier 1 Support):Deliver first-level responses and troubleshoot service usage and data-related issues received via phone, email, and the ticketing system.Provide installation guides and usage instructions for Nielsen's media analysis software (Arianna, Spotwatch, etc.).Issue Management & Escalation:Identify complex technical problems or data discrepancies and escalate them to internal Product and Operations teams or the global technical support team while tracking progress.Customer Experience Improvement Activities:Analyze inquiry types to update FAQs and the User Manual (Knowledge Base).Conduct regular Voice of Customer (VOC) analysis and derive improvement ideas to enhance service satisfaction.Client Database Management:Manage client contract information and user permissions; create and manage service access accounts.Deliver daily audience rating reports weekly (early morning shift from 5:30-13:00, including weekends).Position OverviewThe Customer Support Specialist is responsible for resolving inquiries from various B2B customers who utilize Nielsen's data, including broadcasters, advertising agencies, and digital media representatives. This role requires analyzing technical and data-related inquiries through our ticketing system, providing direct solutions, or collaborating with global product and technology teams for accurate client resolutions.
Join our dynamic team at Payoneer as a Customer Care Associate where your passion for exceptional customer service and proficiency in Japanese will play a pivotal role in enhancing our clients' experiences. You will be responsible for providing support through various channels, ensuring that customer queries are addressed promptly and efficiently.
At Exotec, we are pioneering technological innovation to transform the interaction between humans and robots. Our cutting-edge solutions are empowering leading brands in retail and e-commerce by revolutionizing the order fulfillment process, enhancing workplace safety, and addressing labor shortages.By integrating artificial intelligence with high-performance hardware, our robotic solutions are deployed globally, and we proudly stand as the first industrial unicorn in France, marking our exponential growth in the industry.Joining Exotec presents an exciting chance to leverage your skills purposefully. Collaborate and innovate with nearly 1,000 ExoPeople worldwide, transforming ideas into impactful realities.The robotics revolution is only the beginning at Exotec. Will you join us?
Veeva Systems is a mission-driven organization and a pioneer in the industry cloud, dedicated to helping life sciences companies accelerate the delivery of therapies to patients. As one of the fastest-growing SaaS companies in history, we achieved over $3 billion in revenue last fiscal year, with significant growth potential ahead. Our core values at Veeva include: Do the Right Thing, Customer Success, Employee Success, and Speed. We stand out as a public company that made history in 2021 by becoming a public benefit corporation (PBC), legally committed to balancing the interests of our customers, employees, society, and investors. We invite you to join us in transforming the life sciences industry, as we strive to make a positive impact on our customers, employees, and communities.The RoleAt Veeva, we are modernizing RTSM for Life Sciences. In this position, you will lead a team of Validation Analysts and Customer Success Associates (CSA), with a strong emphasis on customer success from implementation through to ongoing support. As the Practice Manager, you will guide a team renowned for its excellence in software implementation delivery.Your management approach will focus on operational excellence, which includes:Ensuring both customer and employee successLeading with hands-on and strategic initiativesFostering a positive and productive work environmentImplementing new practices to support excellence in deliveryCreating innovative materials to enhance service deliveryCollaborating with global and cross-functional teams to achieve optimal outcomes
Join Notion Labs Inc. as a Product Support Specialist, where you'll play a vital role in delivering exceptional customer experiences. In this dynamic position, you will engage with our users, help troubleshoot issues, and ensure they maximize the value of our product. Ideal candidates possess strong communication skills, a passion for technology, and a commitment to customer satisfaction.
Join our dynamic team at dev2 as a Product Support Representative I. In this role, you will be the front line of support for our valued customers, assisting them with their inquiries and enhancing their experience with our products. Your dedication and problem-solving skills will be crucial in ensuring customer satisfaction and loyalty.
Join our dynamic team at Toss Careers as a Customer Guide, where you will play a pivotal role in addressing customer inquiries and providing exceptional support. This full-time position requires a commitment to excellence and a passion for helping others. You will work from 9 AM to 6 PM, contributing to our mission of delivering outstanding service.
Join Our Dynamic Team! The Customer Experience team is at the forefront of understanding and addressing customer needs. We are dedicated to ensuring that customers fully experience the value of our products by continuously researching, analyzing, and improving user experiences.As the closest point of contact for our customers, we serve as trusted allies who provide practical support through consultations, training, content, and services, enabling them to operate their customer services smoothly.If you aspire to be a versatile all-round player, we invite you to apply to our Customer Experience team!
Join our dynamic team as a Customer Hero, where you will play a pivotal role in providing exceptional support to our clients. Our commitment to excellence is reflected in our competitive settling support incentive of 500,000 KRW. If you are passionate about helping customers and thrive in a fast-paced environment, we want to hear from you!
Who We Are: Established in 2005, 2K is a leading developer and publisher of interactive entertainment, delivering engaging experiences across console systems, handheld gaming devices, and personal computers, including smartphones and tablets. Our products are available through physical retail, digital download, online platforms, and cloud streaming services. 2K offers titles across the most popular gaming genres, including action, shooters, role-playing, strategy, sports, casual, and family entertainment. The 2K label is home to some of the world’s most talented development studios, including Firaxis Games, Visual Concepts, Hangar 13, and Cat Daddy Games. Our portfolio features critically acclaimed franchises such as BioShock®, Borderlands™, and XCOM®, as well as beloved series like Sid Meier’s Civilization, WWE 2K, and the top-rated NBA 2K, the leading basketball franchise worldwide. 2K is headquartered in Novato, California, and operates as a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). For more details, please visit www.2K.com. Summary: This pivotal role focuses on managing and optimizing 2K Korea’s social media platforms in close collaboration with the 2K Asia marketing team. The goal is to enhance brand visibility and ensure that our global campaigns resonate strongly in the local market. This position is execution-driven, playing a critical role in building brand equity and increasing awareness for 2K’s blockbuster AAA titles, including NBA 2K, Sid Meier’s Civilization, and Borderlands. Responsibilities: Social Media & Community Management Develop and execute 2K Korea’s social media strategy, ensuring alignment with global and title-specific branding while maintaining local relevance. Oversee daily operations of 2K Korea’s social channels, including content creation, community engagement, competitor analysis, and performance reporting. Create and implement a monthly content calendar that aligns with global strategies and remains hyper-local. Work with external agencies to efficiently manage content updates, events, and promotional strategies. Data-Driven Insights & Analysis Evaluate key metrics related to community engagement, content performance, and social sentiment. Identify and articulate changes in player engagement, utilizing both data analytics and intuitive insights.
Full-time|On-site|seoul, Seoul-teukbyeolsi, South Korea
Join Our TeamTransPerfect, a leader in global communications, is on the lookout for a dynamic and detail-oriented Helpdesk Support Specialist to become part of our vibrant Seoul office. This role is perfectly suited for an IT professional who has a minimum of 3 years of technical support experience and thrives in a fast-paced, international corporate environment. The successful applicant will deliver hands-on technical support, ensure seamless IT operations on a daily basis, and work collaboratively with global IT teams to provide exceptional service.Your ProfileYou are a proactive, client-oriented expert who takes pride in delivering top-notch IT assistance. You love troubleshooting, are excited to learn about new technologies, and enjoy collaborating with colleagues from various global offices.Key Attributes:A creative thinker – inquisitive, resourceful, and eager to explore effective solutions.A hard worker – dependable, organized, and committed to excellence.An innovator – receptive to improvements, new concepts, and efficient working methods.Main ResponsibilitiesDeliver outstanding IT support to TransPerfect employees in the Seoul office and other global locations.Install, configure, and maintain Windows and macOS systems, including hardware, software, and peripheral devices (printers, scanners, USB devices, etc.).Respond swiftly to daily support requests, ensuring prompt and effective resolution of issues.Diagnose, assess, and resolve desktop hardware and software problems for a diverse user base.Maintain comprehensive documentation and an accurate inventory of computing equipment and peripherals.Escalate complex technical issues to senior IT personnel or management when necessary.Build, image, and deploy new desktops and laptops in accordance with company standards.
Join Our Team as an Associate Store LeaderThis is an exciting opportunity to become an integral part of On's Direct-to-Consumer (DTC) Retail team and co-manage our retail stores in the vibrant city of Seoul.As one of the pioneering team members, you will play a crucial role in shaping our store operation processes. Your responsibility will encompass the overall performance of the store and ensuring top-notch customer service every day. You will oversee all store operations, including inventory management, IT systems, customer flow, product training, and internal team responsibilities.Your Mission- Actively embody and communicate On's values and brand philosophy in interactions with both the team and customers.- Assist in staff planning and recruitment to cultivate a high-performing team.- Contribute to the implementation of continuous learning and development programs for the store team, providing on-the-job coaching and training as necessary.- Monitor store key performance indicators to assess the health of business operations.- Supervise Front-of-House (FoH) operations to guarantee exceptional service for every customer.- Manage inventory and Back-of-House (BoH) processes to optimize stock levels and ensure smooth product flow.- Serve as the in-store troubleshooting expert for On's systems and core processes.
Full-time|On-site|seoul, Seoul-teukbyeolsi, South Korea
Summary: The Client Services Associate role entails providing essential support as the primary point of contact for our valued clients. This position is crucial for managing and coordinating the successful execution of all language projects at our Seoul office.Key Responsibilities:Address client inquiries regarding new project initiatives through our centralized technology platform.Work collaboratively with production team members to evaluate project scope and generate accurate cost and timeline estimates for translation requests.Kick-start all project-related tasks by delivering comprehensive budgets, schedules, and detailed instructions to the project team while anticipating potential challenges.Ensure any issues are promptly addressed and resolved with the client prior to submission to the production team.Where relevant, initiate specific project details to set the production team up for success.Proactively learn about clients' industries, business needs, and corporate cultures to inform the project team and enhance service delivery.Monitor and communicate project progress, ensuring adherence to deadlines and budgets to deliver high-quality outcomes.Act as the main point of contact and liaison between external clients and internal production staff.Establish and manage client expectations effectively.Adhere to internal regulations and processes in accordance with ISO standards.Potentially troubleshoot challenging projects.Understand and comply with individual project instructions while effectively communicating them to the production team.
Join Notion as an Enterprise Technical Support Specialist, where you'll play a crucial role in ensuring our enterprise clients receive exceptional support and solutions. You will work directly with customers, providing technical guidance, troubleshooting issues, and ensuring the optimal use of our platform. Your expertise will help enhance customer satisfaction and drive user adoption.
Join our dynamic team at Datadog as a Technical Support Engineer I-II, where you will become a vital in-house product expert. Our Technical Solutions Team is dedicated to educating potential customers and ensuring the satisfaction and success of our existing clientele, supporting Datadog's global expansion. Through multi-channel technical support, demos, and presentations, you will share your technical and product expertise with customers. By joining our team, you will not only face exciting challenges but also witness your contributions to Datadog firsthand.At Datadog, we cherish relationships built through office culture, collaboration, and creativity. We operate a hybrid work environment that allows our employees to achieve the ideal work-life balance.Key ResponsibilitiesEngage with customers through various channels (ticketing systems, live chat, screen sharing tools) to identify and resolve technical support requests while continuously educating them on platform usage.Reproduce technical issues and gain in-depth knowledge of Datadog’s over 600 integrations.Participate in internal discussions regarding product features, informed by feedback gathered from customer interactions.Receive training to become a knowledgeable expert in one or more areas of Datadog’s product suite.Work in the Datadog office 3-5 days a week.QualificationsDegree in Computer Science/Engineering or a Bootcamp graduate.Active contributor to open source projects (code, bug reports, etc.) and engineering communities (meetups, etc.).Self-motivated, detail-oriented, and eager to learn continuously.Critical thinker with a customer-centric approach.Effective written and verbal communicator.Programming experience with a foundational knowledge of Linux.Willingness to work shifts when weekend availability is required.At Datadog, we value individuals from all backgrounds. Not everyone may meet all the qualifications listed above on their first day. If you are passionate about technology and eager to grow your skills, we encourage you to apply.Benefits and GrowthExceptional onboarding experience.Comprehensive global benefits.Mentorship and buddy programs for internal networking.New hire stock equity (RSU) and employee stock purchase plan (ESPP).Ongoing professional development, product training, and career path opportunities.An inclusive corporate culture with opportunities to participate in community guilds and inclusion talks.Benefits and growth may vary depending on the country of employment and the nature of employment with Datadog.
Join the dynamic Technical Solutions team at Datadog, where you will become a key player in our mission to empower clients and ensure their success with our innovative platform. As a Technical Support Engineer II, you will engage with customers through various channels, helping them troubleshoot technical issues and offering valuable insights into our product offerings. Your contributions will directly impact Datadog's global growth and customer satisfaction. At Datadog, we value our office culture, fostering collaboration and creativity in a hybrid work environment that promotes work-life balance. You will immediately see the results of your dedication and expertise.
Join the Technical Solutions team at Datadog, where we are the in-house experts dedicated to empowering potential clients and ensuring the satisfaction of our current customers. Our mission is to facilitate Datadog's global expansion through education and exceptional support. As a member of our team, you'll engage with customers using various channels, including ticketing systems, live chats, and screensharing tools, to resolve technical issues and enhance their experience with our platform.At Datadog, we value a collaborative office culture that fosters creativity and strong relationships. Our hybrid workplace model allows Datadogs to achieve a work-life balance that suits their individual needs.
Join our dynamic team as an Account Sales Associate at Toss Careers, where your role will be pivotal in driving sales and building strong client relationships. If you are passionate about sales, eager to learn, and ready to contribute to a fast-paced environment, we encourage you to apply!
Join our dynamic team at Tosscareers as an Operations Support Specialist, focusing on ad review processes. You will play a vital role in ensuring the quality and compliance of advertisements across our platforms. Your attention to detail and analytical skills will help maintain the integrity of our advertising ecosystem.
At Padlet, we are dedicated to developing software that transforms education into a journey of curiosity, creativity, and community. Our innovative platform enables visual content creation and collaboration in classrooms around the globe.We believe that exceptional customer support is driven by both our dedicated team and our reliable products. Our commitment to high standards extends to every interaction we have, whether it's with our valued users or partners like Larry, our UPS deliveryman. We are searching for a passionate and resourceful individual to help us uphold these values in our engagement with the Padlet community.The ideal candidate will be a staunch advocate for our customers, a creative problem-solver, and a proactive team player. We seek someone who thrives in a collaborative environment, yet can work independently with confidence.This full-time position will be based in our new office in Seoul.
The Customer Support Specialist I acts as the essential liaison for addressing inquiries from diverse B2B clients, including broadcasters, advertising agencies, and digital media representatives utilizing Nielsen's data. This position entails analyzing technical and data-centric inquiries that arrive via the ticketing system, providing direct solutions, or collaborating with our global product and technology teams to ensure accurate resolutions for our clients.Role SummaryThe Customer Support Specialist serves as the primary point of contact for resolving inquiries from various B2B clients, including broadcasters, advertising agencies, and digital media representatives, who utilize Nielsen's data. This role involves analyzing technical and data-related inquiries received through the ticketing system to provide direct solutions or collaborating with global product and technology teams to deliver accurate resolutions to clients.Please note that we offer a flexible hybrid model. The number of in-office days can be coordinated with the team lead.Job ResponsibilitiesCustomer Inquiry Response & Resolution (Tier 1 Support):Deliver first-level responses and troubleshoot service usage and data-related issues received via phone, email, and the ticketing system.Provide installation guides and usage instructions for Nielsen's media analysis software (Arianna, Spotwatch, etc.).Issue Management & Escalation:Identify complex technical problems or data discrepancies and escalate them to internal Product and Operations teams or the global technical support team while tracking progress.Customer Experience Improvement Activities:Analyze inquiry types to update FAQs and the User Manual (Knowledge Base).Conduct regular Voice of Customer (VOC) analysis and derive improvement ideas to enhance service satisfaction.Client Database Management:Manage client contract information and user permissions; create and manage service access accounts.Deliver daily audience rating reports weekly (early morning shift from 5:30-13:00, including weekends).Position OverviewThe Customer Support Specialist is responsible for resolving inquiries from various B2B customers who utilize Nielsen's data, including broadcasters, advertising agencies, and digital media representatives. This role requires analyzing technical and data-related inquiries through our ticketing system, providing direct solutions, or collaborating with global product and technology teams for accurate client resolutions.
Join our dynamic team at Payoneer as a Customer Care Associate where your passion for exceptional customer service and proficiency in Japanese will play a pivotal role in enhancing our clients' experiences. You will be responsible for providing support through various channels, ensuring that customer queries are addressed promptly and efficiently.
At Exotec, we are pioneering technological innovation to transform the interaction between humans and robots. Our cutting-edge solutions are empowering leading brands in retail and e-commerce by revolutionizing the order fulfillment process, enhancing workplace safety, and addressing labor shortages.By integrating artificial intelligence with high-performance hardware, our robotic solutions are deployed globally, and we proudly stand as the first industrial unicorn in France, marking our exponential growth in the industry.Joining Exotec presents an exciting chance to leverage your skills purposefully. Collaborate and innovate with nearly 1,000 ExoPeople worldwide, transforming ideas into impactful realities.The robotics revolution is only the beginning at Exotec. Will you join us?
Veeva Systems is a mission-driven organization and a pioneer in the industry cloud, dedicated to helping life sciences companies accelerate the delivery of therapies to patients. As one of the fastest-growing SaaS companies in history, we achieved over $3 billion in revenue last fiscal year, with significant growth potential ahead. Our core values at Veeva include: Do the Right Thing, Customer Success, Employee Success, and Speed. We stand out as a public company that made history in 2021 by becoming a public benefit corporation (PBC), legally committed to balancing the interests of our customers, employees, society, and investors. We invite you to join us in transforming the life sciences industry, as we strive to make a positive impact on our customers, employees, and communities.The RoleAt Veeva, we are modernizing RTSM for Life Sciences. In this position, you will lead a team of Validation Analysts and Customer Success Associates (CSA), with a strong emphasis on customer success from implementation through to ongoing support. As the Practice Manager, you will guide a team renowned for its excellence in software implementation delivery.Your management approach will focus on operational excellence, which includes:Ensuring both customer and employee successLeading with hands-on and strategic initiativesFostering a positive and productive work environmentImplementing new practices to support excellence in deliveryCreating innovative materials to enhance service deliveryCollaborating with global and cross-functional teams to achieve optimal outcomes
Join Notion Labs Inc. as a Product Support Specialist, where you'll play a vital role in delivering exceptional customer experiences. In this dynamic position, you will engage with our users, help troubleshoot issues, and ensure they maximize the value of our product. Ideal candidates possess strong communication skills, a passion for technology, and a commitment to customer satisfaction.
Join our dynamic team at dev2 as a Product Support Representative I. In this role, you will be the front line of support for our valued customers, assisting them with their inquiries and enhancing their experience with our products. Your dedication and problem-solving skills will be crucial in ensuring customer satisfaction and loyalty.
Join our dynamic team at Toss Careers as a Customer Guide, where you will play a pivotal role in addressing customer inquiries and providing exceptional support. This full-time position requires a commitment to excellence and a passion for helping others. You will work from 9 AM to 6 PM, contributing to our mission of delivering outstanding service.
Join Our Dynamic Team! The Customer Experience team is at the forefront of understanding and addressing customer needs. We are dedicated to ensuring that customers fully experience the value of our products by continuously researching, analyzing, and improving user experiences.As the closest point of contact for our customers, we serve as trusted allies who provide practical support through consultations, training, content, and services, enabling them to operate their customer services smoothly.If you aspire to be a versatile all-round player, we invite you to apply to our Customer Experience team!
Join our dynamic team as a Customer Hero, where you will play a pivotal role in providing exceptional support to our clients. Our commitment to excellence is reflected in our competitive settling support incentive of 500,000 KRW. If you are passionate about helping customers and thrive in a fast-paced environment, we want to hear from you!
Who We Are: Established in 2005, 2K is a leading developer and publisher of interactive entertainment, delivering engaging experiences across console systems, handheld gaming devices, and personal computers, including smartphones and tablets. Our products are available through physical retail, digital download, online platforms, and cloud streaming services. 2K offers titles across the most popular gaming genres, including action, shooters, role-playing, strategy, sports, casual, and family entertainment. The 2K label is home to some of the world’s most talented development studios, including Firaxis Games, Visual Concepts, Hangar 13, and Cat Daddy Games. Our portfolio features critically acclaimed franchises such as BioShock®, Borderlands™, and XCOM®, as well as beloved series like Sid Meier’s Civilization, WWE 2K, and the top-rated NBA 2K, the leading basketball franchise worldwide. 2K is headquartered in Novato, California, and operates as a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). For more details, please visit www.2K.com. Summary: This pivotal role focuses on managing and optimizing 2K Korea’s social media platforms in close collaboration with the 2K Asia marketing team. The goal is to enhance brand visibility and ensure that our global campaigns resonate strongly in the local market. This position is execution-driven, playing a critical role in building brand equity and increasing awareness for 2K’s blockbuster AAA titles, including NBA 2K, Sid Meier’s Civilization, and Borderlands. Responsibilities: Social Media & Community Management Develop and execute 2K Korea’s social media strategy, ensuring alignment with global and title-specific branding while maintaining local relevance. Oversee daily operations of 2K Korea’s social channels, including content creation, community engagement, competitor analysis, and performance reporting. Create and implement a monthly content calendar that aligns with global strategies and remains hyper-local. Work with external agencies to efficiently manage content updates, events, and promotional strategies. Data-Driven Insights & Analysis Evaluate key metrics related to community engagement, content performance, and social sentiment. Identify and articulate changes in player engagement, utilizing both data analytics and intuitive insights.
Full-time|On-site|seoul, Seoul-teukbyeolsi, South Korea
Join Our TeamTransPerfect, a leader in global communications, is on the lookout for a dynamic and detail-oriented Helpdesk Support Specialist to become part of our vibrant Seoul office. This role is perfectly suited for an IT professional who has a minimum of 3 years of technical support experience and thrives in a fast-paced, international corporate environment. The successful applicant will deliver hands-on technical support, ensure seamless IT operations on a daily basis, and work collaboratively with global IT teams to provide exceptional service.Your ProfileYou are a proactive, client-oriented expert who takes pride in delivering top-notch IT assistance. You love troubleshooting, are excited to learn about new technologies, and enjoy collaborating with colleagues from various global offices.Key Attributes:A creative thinker – inquisitive, resourceful, and eager to explore effective solutions.A hard worker – dependable, organized, and committed to excellence.An innovator – receptive to improvements, new concepts, and efficient working methods.Main ResponsibilitiesDeliver outstanding IT support to TransPerfect employees in the Seoul office and other global locations.Install, configure, and maintain Windows and macOS systems, including hardware, software, and peripheral devices (printers, scanners, USB devices, etc.).Respond swiftly to daily support requests, ensuring prompt and effective resolution of issues.Diagnose, assess, and resolve desktop hardware and software problems for a diverse user base.Maintain comprehensive documentation and an accurate inventory of computing equipment and peripherals.Escalate complex technical issues to senior IT personnel or management when necessary.Build, image, and deploy new desktops and laptops in accordance with company standards.
Join Our Team as an Associate Store LeaderThis is an exciting opportunity to become an integral part of On's Direct-to-Consumer (DTC) Retail team and co-manage our retail stores in the vibrant city of Seoul.As one of the pioneering team members, you will play a crucial role in shaping our store operation processes. Your responsibility will encompass the overall performance of the store and ensuring top-notch customer service every day. You will oversee all store operations, including inventory management, IT systems, customer flow, product training, and internal team responsibilities.Your Mission- Actively embody and communicate On's values and brand philosophy in interactions with both the team and customers.- Assist in staff planning and recruitment to cultivate a high-performing team.- Contribute to the implementation of continuous learning and development programs for the store team, providing on-the-job coaching and training as necessary.- Monitor store key performance indicators to assess the health of business operations.- Supervise Front-of-House (FoH) operations to guarantee exceptional service for every customer.- Manage inventory and Back-of-House (BoH) processes to optimize stock levels and ensure smooth product flow.- Serve as the in-store troubleshooting expert for On's systems and core processes.
Full-time|On-site|seoul, Seoul-teukbyeolsi, South Korea
Summary: The Client Services Associate role entails providing essential support as the primary point of contact for our valued clients. This position is crucial for managing and coordinating the successful execution of all language projects at our Seoul office.Key Responsibilities:Address client inquiries regarding new project initiatives through our centralized technology platform.Work collaboratively with production team members to evaluate project scope and generate accurate cost and timeline estimates for translation requests.Kick-start all project-related tasks by delivering comprehensive budgets, schedules, and detailed instructions to the project team while anticipating potential challenges.Ensure any issues are promptly addressed and resolved with the client prior to submission to the production team.Where relevant, initiate specific project details to set the production team up for success.Proactively learn about clients' industries, business needs, and corporate cultures to inform the project team and enhance service delivery.Monitor and communicate project progress, ensuring adherence to deadlines and budgets to deliver high-quality outcomes.Act as the main point of contact and liaison between external clients and internal production staff.Establish and manage client expectations effectively.Adhere to internal regulations and processes in accordance with ISO standards.Potentially troubleshoot challenging projects.Understand and comply with individual project instructions while effectively communicating them to the production team.
Join Notion as an Enterprise Technical Support Specialist, where you'll play a crucial role in ensuring our enterprise clients receive exceptional support and solutions. You will work directly with customers, providing technical guidance, troubleshooting issues, and ensuring the optimal use of our platform. Your expertise will help enhance customer satisfaction and drive user adoption.
Join our dynamic team at Datadog as a Technical Support Engineer I-II, where you will become a vital in-house product expert. Our Technical Solutions Team is dedicated to educating potential customers and ensuring the satisfaction and success of our existing clientele, supporting Datadog's global expansion. Through multi-channel technical support, demos, and presentations, you will share your technical and product expertise with customers. By joining our team, you will not only face exciting challenges but also witness your contributions to Datadog firsthand.At Datadog, we cherish relationships built through office culture, collaboration, and creativity. We operate a hybrid work environment that allows our employees to achieve the ideal work-life balance.Key ResponsibilitiesEngage with customers through various channels (ticketing systems, live chat, screen sharing tools) to identify and resolve technical support requests while continuously educating them on platform usage.Reproduce technical issues and gain in-depth knowledge of Datadog’s over 600 integrations.Participate in internal discussions regarding product features, informed by feedback gathered from customer interactions.Receive training to become a knowledgeable expert in one or more areas of Datadog’s product suite.Work in the Datadog office 3-5 days a week.QualificationsDegree in Computer Science/Engineering or a Bootcamp graduate.Active contributor to open source projects (code, bug reports, etc.) and engineering communities (meetups, etc.).Self-motivated, detail-oriented, and eager to learn continuously.Critical thinker with a customer-centric approach.Effective written and verbal communicator.Programming experience with a foundational knowledge of Linux.Willingness to work shifts when weekend availability is required.At Datadog, we value individuals from all backgrounds. Not everyone may meet all the qualifications listed above on their first day. If you are passionate about technology and eager to grow your skills, we encourage you to apply.Benefits and GrowthExceptional onboarding experience.Comprehensive global benefits.Mentorship and buddy programs for internal networking.New hire stock equity (RSU) and employee stock purchase plan (ESPP).Ongoing professional development, product training, and career path opportunities.An inclusive corporate culture with opportunities to participate in community guilds and inclusion talks.Benefits and growth may vary depending on the country of employment and the nature of employment with Datadog.
Join the dynamic Technical Solutions team at Datadog, where you will become a key player in our mission to empower clients and ensure their success with our innovative platform. As a Technical Support Engineer II, you will engage with customers through various channels, helping them troubleshoot technical issues and offering valuable insights into our product offerings. Your contributions will directly impact Datadog's global growth and customer satisfaction. At Datadog, we value our office culture, fostering collaboration and creativity in a hybrid work environment that promotes work-life balance. You will immediately see the results of your dedication and expertise.
Join the Technical Solutions team at Datadog, where we are the in-house experts dedicated to empowering potential clients and ensuring the satisfaction of our current customers. Our mission is to facilitate Datadog's global expansion through education and exceptional support. As a member of our team, you'll engage with customers using various channels, including ticketing systems, live chats, and screensharing tools, to resolve technical issues and enhance their experience with our platform.At Datadog, we value a collaborative office culture that fosters creativity and strong relationships. Our hybrid workplace model allows Datadogs to achieve a work-life balance that suits their individual needs.
Join our dynamic team as an Account Sales Associate at Toss Careers, where your role will be pivotal in driving sales and building strong client relationships. If you are passionate about sales, eager to learn, and ready to contribute to a fast-paced environment, we encourage you to apply!
Join our dynamic team at Tosscareers as an Operations Support Specialist, focusing on ad review processes. You will play a vital role in ensuring the quality and compliance of advertisements across our platforms. Your attention to detail and analytical skills will help maintain the integrity of our advertising ecosystem.
Mar 21, 2026
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