[Coupang] Business Development Analyst (Data) at Coupang Eats | Seoul

Coupang Eats, part of Coupang Corp., is known for reshaping food delivery in South Korea since its 2019 debut. Based in Seoul, the team recently launched 'Unlimited Free Delivery' in 2024, aiming to make meal delivery more accessible and convenient for everyone. Coupang Corp. is a major e-commerce company with a strong presence in domestic commerce and a reputation for customer-focused innovation. The company blends the agility of its startup roots with the scale of a global public business. Employees are encouraged to take initiative, launch new ideas, and work collaboratively to drive growth. Role overview The Business Development Analyst (Data) role at Coupang Eats focuses on using data to support business growth and improve customer experience. This position offers the chance to work with a team that values innovation, continuous improvement, and bold thinking in the food delivery sector. What you will do Analyze data to identify trends and opportunities in the food delivery market Support business development initiatives with data-driven insights Collaborate with team members from diverse backgrounds Requirements Strong analytical skills and experience working with data Interest in business development and the food delivery industry Ability to work collaboratively and contribute to team growth

Role overview Coupang Eats seeks a Senior Data Analyst to guide strategic decisions and enhance the user experience for its food delivery platform. This role is based in Seoul, South Korea. What you will do Examine complex datasets tied to food delivery operations and customer behavior Generate insights that shape business strategy and drive product improvements Collaborate with cross-functional teams to spot opportunities and address challenges Share findings and ideas that help boost operational efficiency and customer satisfaction Impact Data-driven recommendations from this position influence daily operations and contribute to long-term improvements at Coupang Eats.

About Coupang Coupang is a leading e-commerce company in South Korea, known for its focus on simplifying shopping, dining, and daily life. As a publicly listed business with roots in startup culture, Coupang continues to expand by launching new services and adapting quickly to market needs. The company’s growth is driven by an entrepreneurial spirit and a commitment to exceeding customer expectations. Employees at Coupang are encouraged to take initiative and contribute to ongoing innovation. The company values bold action and the pursuit of results, fostering an environment where both individuals and teams develop alongside the business. Coupang’s mission centers on solving customer challenges and pushing the boundaries of commerce. Role Overview: Business Analyst Business Analysts at Coupang play a key role in turning large volumes of data into actionable insights. These insights support teams across the organization, including Marketing, Logistics, Delivery, Compliance, and Finance. By analyzing data, Business Analysts help shape strategies and support the company’s ability to adapt and improve operations. Location Seoul, South Korea

About UsCoupang exists to create customer delight. We aim to ensure that our customers think, 'How did I live without Coupang?' This realization signifies our mission's fulfillment. Through unwavering commitment to making shopping, dining, and everyday life convenient, Coupang spearheads innovation across the multi-billion dollar e-commerce industry. Recognized as one of the fastest-growing e-commerce companies, Coupang has established a unique position in the domestic market, earning the trust of our customers.We take pride in being a globally listed company rooted in a startup culture. This maintains the agility we had at our inception, allowing us to consistently launch new services and expand our business. Every employee at Coupang is granted the opportunity to embrace entrepreneurship and drive new innovations and initiatives. The boldness to dive into work without hesitation is the essence of how we operate at Coupang. Here, you will witness the growth of yourself, your peers, your team, and the entire company every day.All Coupang employees are genuinely committed to our mission of shaping the future of commerce. We are dedicated to solving customer problems and breaking through traditional norms to exceed feasible limits. If you seek an amazing work experience in a hyper-connected world with high availability and cutting-edge technology, join Coupang today.About Coupang EatsCoupang Eats is Coupang's food delivery service and is rapidly growing as a delivery service in South Korea. Since its remarkable entry into the domestic delivery market in 2019, Coupang Eats has once again astonished the world with its 'Unlimited Free Delivery' initiative in 2024. This reflects our relentless efforts to provide the best delivery experience for our customers.The innovations we have introduced so far are just the beginning. We will continue to challenge ourselves toward a better future where everyone can enjoy better meals. Coupang Eats offers opportunities to enhance the capabilities of its members. If you want to grow the business alongside experts in various fields, join Coupang Eats now.Job DescriptionThis position is responsible for planning and executing key programs to accelerate brand sales and growth within the Coupang Eats organization. The Sr. Program Manager goes beyond mere operations, leveraging data-driven insights to enhance sales productivity and lead improvements in brand partner performance through strategic decision-making. The role involves designing actionable strategies that operate effectively in sales environments and structuring them into scalable systems, processes, and dashboards.

Join Coupang Eats as a Strategic Partnership Development Expert, where you will play a crucial role in driving partnerships that enhance our services and expand our market presence. In this dynamic position, you will collaborate with key stakeholders, identify strategic opportunities, and implement initiatives that align with our growth objectives.

The Business Development Specialist (L4) will join the Coupang Eats team in Seoul, South Korea. This role centers on advancing Coupang Eats’ business strategies and expanding its reach in the food delivery market. Role overview This position works closely with teams throughout Coupang to identify new business opportunities. The specialist manages important partnerships and supports the rollout of new initiatives designed to strengthen Coupang Eats’ position in the sector. How to apply To apply, fill out the Internal Transfer Request Form and submit it using your Coupang email account.

About Coupang At Coupang, our mission is to astonish our customers with unparalleled service and innovation. Our goal is to make shopping, dining, and living simpler and more enjoyable than ever before. With a relentless focus on customer satisfaction, we are revolutionizing the multi-billion-dollar commerce sector in South Korea and building a reputation as a trusted leader in the industry. We combine the dynamic spirit of a startup with the resources of a major global firm, empowering our team to innovate and expand at an impressive pace. Our culture encourages entrepreneurial thinking and hands-on collaboration, creating an environment where every team member can witness their impact on the company’s growth. Join us at Coupang as we shape the future of commerce. Together, we can redefine the possibilities in a high-tech, hyper-connected world. Job Description: We are on the lookout for a pragmatic and results-oriented Lead Data Analyst to serve as the strategic center of our Supply Chain team. In this key role, you will tackle complex challenges to optimize our supply chain processes, contribute to data-driven decision-making, and enhance operational efficiency.

About Coupang Eats Coupang Eats is a dynamic food delivery service and the fastest-growing delivery platform in South Korea. Launched in 2019, it has revolutionized the domestic delivery industry, recently surprising the world once more with its 'Unlimited Free Delivery' service in 2024. We continuously strive to provide the best delivery experience to our customers, and our innovations are just the beginning. Our mission is to ensure that everyone asks themselves, 'How did I live without Coupang Eats?' as we challenge ourselves towards a better future. At Coupang Eats, we offer opportunities for individuals to elevate their capabilities. If you wish to grow the business alongside experts from various fields, we invite you to join our team. Position Overview We are looking for a talented Product Manager to oversee our operations in the Japanese market. This role is both exciting and challenging as you will collaborate with world-class product managers, engineers, scientists, and business stakeholders to co-create key capabilities, intellectual property, and expertise for the Japanese market. As a Product Manager, you will define and build crucial components of a new on-demand logistics network that can offer a broader customer base across thousands of stores. This network will include a nationwide team of delivery personnel. You will work with operational partners to establish best practices and transform feedback into actionable features.

Role Overview Coupang is hiring an Advertising Sales Planner for Coupang Eats in Seoul, South Korea. This position focuses on planning and executing advertising campaigns that connect with customers and support business goals. What You Will Do Strategize and run advertising campaigns for Coupang Eats Work closely with cross-functional teams to design marketing solutions Support brand visibility and help drive sales through effective advertising Analyze market trends and customer preferences to guide campaign direction Who We’re Looking For Strong creativity and analytical thinking Interest in both marketing and technology Ability to collaborate with teams across the business

Company OverviewCoupang Eats Services is dedicated to establishing a differentiated strategy for delivery services, enhancing support for customers, store owners, and delivery partners alike.We aim to provide an exceptional customer experience by delivering food quickly and safely anytime, anywhere, while ensuring stable sales opportunities for store owners through our comprehensive one-stop service from order to delivery and customer interaction.Our team, composed of experts from various fields, works as a cohesive unit to understand and research the values desired by customers, store owners, and delivery partners, driving innovation and paradigm shifts.Role OverviewThe CXM team is responsible for managing all customer feedback directed to Coupang Eats Services, performing operations such as data analysis and call monitoring to resolve issues and enhance customer satisfaction.The team is segmented to focus not only on regular customers but also on Eats Delivery Partners and store operations, maximizing satisfaction through all activities.Additionally, we have a Risk Management team that swiftly addresses critical issues from customers, delivery partners, and stores, ensuring service quality by monitoring risks and establishing dispute resolution policies and preventive measures.Key ResponsibilitiesIdentify improvement items based on data analysis - Collect, process, and analyze various evidence and data for logical decision-making, suggesting improvement items based on analysis results.Establish and report improvement plans - Detail the identified improvements into actionable plans, regularly reporting progress and outcomes to stakeholders.Project management - Lead small-scale projects from planning through execution and completion, managing schedules, resources, and quality to meet objectives.Development and deployment of Eats Delivery Partner App features - Define requirements for new and improved functionalities, conduct testing and quality assurance post-development, plan and execute feature deployment, and monitor performance post-launch for feedback integration.

Join Coupang, a company dedicated to delivering exceptional customer experiences that make people wonder how they ever lived without us. Our mission is realized when customers say, 'How did I ever live without Coupang?' We are at the forefront of revolutionizing the multi-billion dollar e-commerce industry with a singular focus on making shopping, dining, and daily living convenient for our customers.As one of the fastest-growing e-commerce companies, Coupang has established an unparalleled position in the domestic market and built trust with our customers. We pride ourselves on being a publicly listed global company rooted in a startup culture, maintaining the agility of our founding days while continuously launching new services and expanding our business. Every employee at Coupang is equipped with the entrepreneurial spirit to drive innovation and initiatives. A willingness to dive in and achieve results is at the core of how we operate. At Coupang, you will witness daily growth in yourself, your colleagues, your team, and the entire company.The mission of Coupang is to create the future of commerce. We are passionate about solving customer problems, challenging traditional notions, and pushing the boundaries of what is achievable. If you seek an incredible work experience in a hyper-connected world with always-on high-tech capabilities, join Coupang today!Coupang Eats, our rapidly growing food delivery service, made its debut in the domestic delivery industry in 2019 and surprised the world in 2024 with our 'Unlimited Free Delivery' initiative. Our relentless pursuit of delivering the best possible dining experience is the result of our ongoing efforts.The innovations we have introduced so far are just the beginning. We will not stop challenging ourselves to provide everyone with better dining experiences. Coupang Eats offers opportunities to enhance the capabilities of our members. If you want to grow a business alongside experts in various fields, join Coupang Eats now!

Coupang Eats Sales Strategy[쿠팡] 이츠 광고 세일즈 전략 및 운영 팀장 (경력)Company OverviewCoupang exists to deliver customer delight. When our customers say, "How did I live without Coupang?", we know we have fulfilled our mission.As a publicly traded company with a startup culture, Coupang maintains its agility since inception and continues to grow. Every employee is given the opportunity to drive new innovations, and you will witness continuous growth every day.Team IntroductionThe Coupang Eats Ads Sales team provides various advertising solutions to ensure the continuous growth of the shops and brands featured on Coupang Eats, utilizing data-driven sales strategies.

About UsCoupang exists to deliver an extraordinary customer experience. When our customers ask themselves, 'How did I live without Coupang?', we know we have fulfilled our mission. Driven by a singular dedication to making shopping, dining, and life easier for our customers, Coupang leads innovation across the multi-billion dollar e-commerce industry. As one of the fastest-growing e-commerce companies, we have established a unique position in the domestic commerce sector and built customer trust.Coupang proudly identifies as a publicly traded company rooted in startup culture. This agile approach from our founding continues to drive our growth as we constantly launch new services and expand our business. Every employee at Coupang is empowered with an entrepreneurial spirit to drive new innovations and initiatives. Our fearless approach to achieving results defines how we work at Coupang, where you will witness daily growth for yourself, your colleagues, your team, and the entire company.Every Coupang employee is genuinely committed to our mission of shaping the future of commerce. We are dedicated to resolving customer challenges, defying traditional conventions, and surpassing achievable limits. If you seek an amazing work experience in a high-tech, always-on, hyper-connected world, join us at Coupang today.Coupang Eats is our food delivery service, rapidly becoming the fastest-growing delivery platform in South Korea. Launched in 2019, Coupang Eats surprised the industry with its 'Unlimited Free Delivery' in 2024. This is the result of our relentless efforts to provide unparalleled delivery experiences to our customers. The innovations we have introduced are only the beginning, and we will continue to challenge ourselves to create a future where everyone wonders, 'How did I live without Coupang Eats?' Join Coupang Eats to enhance your capabilities and grow our business alongside industry experts.

Coupang Corp. seeks a Data Analyst and Insights Specialist to join the team in Seoul, South Korea. This junior-level position centers on supporting data-driven decisions for the company’s e-commerce operations. Key responsibilities Work with large datasets to uncover trends and patterns relevant to the business Translate analytical findings into clear, actionable recommendations Support business strategy development and initiatives aimed at improving customer experience Role focus This role emphasizes practical analysis that informs decision-making. The specialist will contribute insights that help shape Coupang’s approach to e-commerce challenges and opportunities. Location This position is based in Seoul, South Korea.

About the CompanyCoupang exists to create customer delight. When customers inquire, 'How did I live without Coupang?', we know we have fulfilled our mission. With an unwavering commitment to enhance the ease of shopping, dining, and everyday life, Coupang is leading a multi-billion dollar innovation in the e-commerce sector. As one of the fastest-growing e-commerce companies, Coupang has established a unique position in the domestic commerce industry and built customer trust.Coupang proudly identifies as a globally listed company rooted in startup culture. This allows us to maintain the agility from our founding days while continuously launching new services and expanding our business. Every employee at Coupang is empowered with the entrepreneurial spirit to drive innovation and initiatives. The boldness to dive into work and achieve results is the essence of how we operate at Coupang. Here, you will witness growth in yourself, your colleagues, your team, and the entire company every day.Every member of our team is genuinely committed to shaping the future of commerce. We tackle customer challenges, defy traditional notions, and push the boundaries of what is feasible. If you seek an incredible work experience in a hyper-connected world with high availability and cutting-edge technology, join Coupang today.Organizational/Role OverviewThe Coupang Eats SAM team is a Revenue Owner organization responsible for the growth of major F&B brands. This position involves managing the growth of brand GMV and advertising revenue, leading end-to-end from business strategy formulation to execution. You will analyze operational efficiency, exposure/conversion performance, and advertising effectiveness comprehensively to design long-term growth for the brand. Additionally, you will collaborate with internal stakeholders to establish and execute data-driven business directions.

About Coupang Coupang Corp. is a global, publicly traded e-commerce company based in Seoul, South Korea. With a foundation rooted in startup agility, Coupang continues to expand its services and business lines, aiming to make shopping, dining, and daily tasks seamless for customers. The company values innovation and encourages employees to think entrepreneurially as it maintains a leading position in the industry. Role Overview: Staff Insider Threat Analyst The Staff Insider Threat Analyst helps protect Coupang’s intellectual property and sensitive information from internal risks. This position focuses on building and executing strategies to detect, prevent, and address insider threats, supporting the security and reliability of Coupang’s operations. Key Responsibilities Develop and implement approaches to identify potential insider threats. Monitor and analyze activity to detect risks to company data and assets. Respond to incidents involving internal threats, coordinating with relevant teams as needed. Work to ensure the ongoing security and integrity of Coupang’s systems and information. Location Seoul, South Korea

Coupang is revolutionizing the commerce landscape, aiming to impress customers from the moment they launch the Coupang app until their orders arrive at their doorstep. With a dynamic end-to-end retail and logistics network, combined with a strong customer-centric culture, Coupang has eliminated the trade-offs between speed, selection, and pricing. We aspire to make you wonder, 'How did I ever live without Coupang?' Join our Inbound Supply Chain Management System (SCM) team as we tackle complex challenges using cutting-edge technology: Determining the optimal products to purchase from various vendors. Deciding the appropriate quantities of each product to acquire. Strategically positioning our inventory to ensure the fastest delivery to customers. Establishing the ideal inventory levels in each fulfillment center at the lowest possible cost. We are looking for a talented Data Scientist with a broad mastery of machine learning techniques. You will be responsible for developing, prototyping, and implementing innovative models using various methodologies including Supervised, Unsupervised, and Reinforcement Learning. We seek forward-thinkers who can harness generative AI to create, advocate for, and deploy state-of-the-art solutions to unprecedented challenges. Key Responsibilities: Exhibit comprehensive technical expertise in feature engineering for large datasets, perform effective exploratory data analysis, and build models using industry-standard AI/ML algorithms, including Large Language Models. Demonstrate proficiency in both Supervised (e.g., Linear/Logistic Regression) and Unsupervised algorithms (e.g., K-means clustering). Translate large datasets into actionable business insights, integrating analytics with marketing management. Collaborate closely with internal stakeholders, including business teams, engineering teams, and partners to align objectives. Innovate by adapting new modeling techniques and processes. Passionately work with extensive datasets, focusing on training and fine-tuning to address business inquiries. Possess deep expertise in dataset creation and management. Implement and operate stable, scalable data flow solutions from production systems into end-user applications and reports, ensuring solutions are fault-tolerant and adaptive. Utilize distributed machine learning and statistical methods to efficiently process large volumes of data to enhance customer service.

About the Role Coupang is hiring a Business Analyst in Seoul, South Korea. This position focuses on analyzing business processes and finding areas where performance can improve. The analyst will work closely with teams across the company to support decisions using data and insights. Key Responsibilities Analyze current business processes and workflows Identify opportunities to improve efficiency and effectiveness Collaborate with cross-functional teams to support data-driven decisions

Company Overview Coupang exists to deliver customer delight. Our customers often wonder how they ever lived without Coupang, which is a testament to our mission being fulfilled. With an unwavering commitment to making shopping and dining experiences seamless, Coupang is spearheading innovations across the multi-billion dollar e-commerce industry. As one of the fastest-growing e-commerce companies, we have established a unique position in the domestic commerce sector and built immense customer trust. We pride ourselves on being a global publicly traded company rooted in a startup culture. This agility drives our continuous launch of new services and the expansion of our business. Every employee at Coupang is given the opportunity to embody an entrepreneurial spirit and pursue new innovations and initiatives. Our essence lies in the courage to dive into the work and achieve results without hesitation.

Coupang Eats Coupang Eats is Coupang's food delivery service and the fastest-growing delivery platform in South Korea. Since its remarkable launch in 2019, Coupang Eats has once again surprised the world in 2024 with its 'Unlimited Free Delivery' initiative. This achievement is a result of our relentless efforts to provide the best delivery experience for our customers. The innovations we've introduced so far are just the beginning. We will continue to challenge ourselves to create a future where everyone wonders, 'How did I live without Coupang Eats?' Coupang Eats offers opportunities for our team members to enhance their skills. If you want to grow a business alongside industry experts, join us at Coupang Eats today! Key Responsibilities Strategic LeadershipEstablish and communicate a clear vision and strategy for QA functions aligned with business objectives, leading the establishment of best practices, methodologies, and standards across the organization. Team ManagementLead and mentor a team of QA engineers, testers, and analysts, fostering a culture of excellence, collaboration, and continuous improvement while providing guidance, coaching, and professional development opportunities. Quality Assurance ProcessesDefine and implement robust QA processes, workflows, and metrics to ensure timely delivery of high-quality software products, collaborating with cross-functional teams to integrate QA activities throughout the software development lifecycle. Test Automation StrategyDevelop and execute a comprehensive test automation strategy to enhance the efficiency, coverage, and reliability of testing, evaluating and selecting appropriate test automation tools and frameworks to support QA team objectives. Continuous ImprovementIdentify areas for improvement in QA processes, tools, and methodologies, driving enhancement initiatives based on industry best practices, emerging technologies, and stakeholder feedback. Stakeholder CommunicationAct as the primary contact for quality-related matters, providing regular updates and reports to executives and stakeholders, particularly collaborating with product management and development teams regarding e-commerce platform quality goals and priorities. Product Availability RequirementsMaintain 99.99% product availability for Coupang Eats to meet customer expectations and business objectives.