Business Operations & Planning Specialist

Join Tridge as a Business Operations & Planning Specialist, where your insights will drive our strategic initiatives and operational efficiency. In this role, you will collaborate with cross-functional teams to optimize business processes, analyze market trends, and implement data-driven strategies that enhance our performance.

The Senior IT Planning Specialist at Coupang will play a key role in business controlling and analytics, with the position located in Seoul, South Korea. This role centers on supporting data-driven decision-making and enhancing operational processes through analytical insight. Main responsibilities Collaborate with teams throughout Coupang to enable informed, data-backed decisions Apply analytics to identify opportunities for process improvement Contribute to initiatives that strengthen Coupang’s commitment to delivering strong customer experiences Location This position is based in Seoul, South Korea.

Role overview The Staff, IT Planning (Business Controlling & Analytics) position at Coupang is based in Seoul, South Korea. This role centers on supporting business controlling activities and analytics efforts within the IT planning function. The work directly influences how IT initiatives are shaped and managed across the company. Main responsibilities Partner with teams throughout Coupang to refine and enhance IT planning processes. Analyze business data to inform strategic choices and drive operational improvements. Generate insights aimed at optimizing overall business performance. Collaboration This role requires frequent interaction with cross-functional groups. The ability to translate data findings into practical recommendations for IT and business leaders is essential.

This Staff role in IT Planning at Coupang centers on business controlling and analytics. Based in Seoul, the position plays a key part in supporting strategic planning and providing insights that shape operational efficiency and business decisions. Main responsibilities Work on IT Planning activities with a focus on business controlling and analytics Analyze company data to spot trends and offer practical recommendations Support strategic planning that affects daily operations Identify ways to improve processes and boost efficiency using data-driven analysis Requirements Background in business controlling, analytics, or a closely related area Strong analytical skills and experience working with data Ability to turn analysis into clear, actionable business insights Collaborative mindset and effective communication skills

# About the Team You'll Join The IT Governance Manager at Toss Bank will be part of the newly established IT Governance Team within the IT Planning Department. The IT Governance Team is responsible for managing business continuity planning (BCP), third-party risk management, AI governance, and related tasks. This team collaborates closely with various departments, including platform, procurement, risk, and compliance, to ensure adherence to financial regulations and standards. # Responsibilities You Will Undertake Develop and operate a comprehensive business continuity plan (BCP) that meets regulatory requirements and internal control standards. Prepare for and respond to annual ISO 22301 certification audits. Establish and maintain internal procedures in accordance with third-party risk guidelines. Assess risks at different contract stages and oversee the selection and management of key outsourcing partners. Establish and manage AI governance based on the Basic Act on Artificial Intelligence and relevant guidelines. # We Are Looking For Candidates Who Have experience in emergency response training and operating emergency response committees in line with BCP. Understand the structure and requirements of ISO 22301 and have experience responding to certification audits. Have managed and reviewed key contracts to minimize third-party risks. Are interested in the Basic Act on Artificial Intelligence and AI governance guidelines. # Resume Submission Tips Highlight your experience related to BCP and ISO 22301 certification audits. Detail your experience in risk assessment, contract drafting, and vendor due diligence related to third-party risks. If you have experience or understanding of AI governance or the Basic Act on Artificial Intelligence, please include that in your resume. # Joining the Toss Bank Journey Application Submission > Job Interview > Cultural Fit Interview > Reference Check > Salary Negotiation > Final Offer # Important Notes If any false information is found in the resume or related documents, employment may be canceled. According to Article 8 of Toss Bank's Employment Regulations, candidates with disqualifying reasons may have their applications canceled. Individuals with disabilities and veterans are given preference in accordance with relevant laws. # A Note for Future Colleagues “Joining the IT Governance Team at Toss Bank, which leads IT in finance, is an incredible opportunity.” The IT Governance Team at Toss Bank strives not merely to satisfy compliance but to establish internal control processes that enable bank members to perform their tasks efficiently. You will feel a sense of pride in helping colleagues work more efficiently through the procedures and processes you create, contributing to the growth of Toss Bank. We are looking for proactive team members to help establish IT governance. We will support you in realizing this goal. Anyone willing to grow with Toss Bank is welcome!

Join Our TeamThe Business Operations Manager position at Toss Securities is part of the Business Development Team.The Business Development Team is dedicated to enhancing the user experience with our products and identifying new business opportunities to improve the company's revenue strength.This involves negotiating optimal contracts with partners, managing them effectively, and leveraging insights gained from the field to suggest new business initiatives.Your ResponsibilitiesAs a Business Operations Manager, your primary focus will be supporting contract management. You will assist the Business Development Managers with various tasks related to contract execution, including cost billing, execution oversight, and expiration management.This role requires close collaboration with the Business Development Managers and various teams at Toss Securities, including product, legal, and compliance teams.You will also analyze the operational effectiveness of contracts and conduct research to identify new business opportunities.We Are Looking ForIndividuals with over 5 years of hands-on experience in business support, settlement, or operational roles within IT, startups, or the financial sector.Experience managing multiple contracts, including support for execution, cost billing/execution, and renewal management.Strong communication skills to collaborate effectively with colleagues and external partners.A solid understanding of the securities industry will be a plus.The ability to define and resolve various issues arising during the contract management process with flexible thinking is essential.Basic knowledge of accounting, taxation, or finance will be advantageous.Resume RecommendationsFocus on instances where you significantly contributed to complex and high-stakes contracts.Provide detailed examples of how you analyzed and improved inefficiencies in cost management or operational processes.Application ProcessSubmission of application > Job interview > Cultural fit interview > Reference check > Salary negotiation > Final offer and onboarding.Important NotesAny discrepancies or false information in your application may result in cancellation of your employment.Candidates with disqualifications as per Toss Securities' internal regulations may also be disqualified.Individuals with disabilities or those who are veterans will be given preferential treatment in accordance with relevant laws.Message to Future ColleaguesWe are seeking someone who can meticulously address issues behind the scenes and proactively identify new challenges.While this role may not shine in the spotlight, the Business Development Team understands the critical importance of this work in driving the company's pace and growth.Toss Securities offers a diverse range of emerging contractual relationships, providing an opportunity to gain extensive domain knowledge in the securities industry.Opportunities to solve new problems beyond the operations manager's scope are always available. Join us at Toss Securities, a rapidly growing firm in the securities sector, and experience fast-paced growth alongside your colleagues.

Intuitive Surgical, Inc. is seeking a Senior Operations Specialist based in Seoul. This position plays a key role in refining daily operations, with a focus on process improvement and supporting the company’s broader objectives. Key responsibilities Review and analyze current operational workflows to identify areas for improvement Recommend and implement changes that enhance efficiency Collaborate with teams across the organization to align operations with business goals Contribute to the development and sharing of best practices for ongoing performance optimization Requirements Strong analytical skills with close attention to detail Experience addressing and resolving complex operational challenges Ability to work effectively with colleagues from various departments Dedication to continuous improvement in operational processes This position provides an opportunity to shape how Intuitive Surgical advances its mission in the field of surgery.

About the Role tosscareers is looking for a Sales Operations Specialist in Seoul. This position works directly with the sales team to improve processes and support growth. The role focuses on making sales operations more efficient, analyzing performance data, and helping introduce technology-based solutions. What You Will Do Work with sales team members to streamline workflows and remove bottlenecks Analyze sales metrics to spot trends and areas for improvement Support the implementation of new tools and technology for the sales organization Share insights that inform sales strategy and decision-making

#Join Us at Toss!As a Privacy Operations Specialist, you will be instrumental in ensuring compliance with the legal requirements that govern the Toss app services. Your responsibilities will include verifying that the necessary consent forms are prominently displayed and identifying any deficiencies that need to be addressed.You will assess user agreement to Toss's terms of service and consent forms. Moreover, by considering the iOS/AOS environments, you will proactively detect compliance issues related to regulations governing credit information, electronic finance, and personal data security measures, facilitating prompt resolutions.Your role will also involve confirming that service disposal policies are effectively established and adhered to.

Role Overview The IT Planning Manager (PMO) at Toss joins the IT Planning Team under the CTO in Seoul. This role shapes strategic direction and leads execution to support reliable IT operations across the company. What You Will Do Work closely with a team of four to develop and implement innovative IT planning approaches. Translate business strategies and objectives into actionable IT resource, project, policy, and budget plans. Establish guidelines, decision-making structures, and control systems to keep IT activities aligned with company strategy. Ensure IT operations are effective, legally compliant, and ethically managed. Team & Collaboration This position requires close collaboration with the current IT Planning Team. The team values fresh perspectives and strategic thinking to create new standards in IT planning at Toss.

FuriosaAI’s Finance team supports the company’s growth by managing a broad range of financial operations at the Seoul headquarters. The team handles both domestic and international accounting, settlements, fund management, and ongoing ERP system improvements. This role offers the chance to build hands-on experience across finance functions while helping to refine and optimize financial processes. What you will do Review cost appropriateness, manage settlements, and oversee payment requests and executions. Assist with monthly and quarterly closing activities, including compiling data for value-added tax reports. Organize financial data and support internal reporting needs. Support ERP operations such as journal entries and data management, and help create user manuals for system use. Handle tax and financial administrative tasks for overseas subsidiaries, including responding to data requests and supporting settlements. Carry out additional operational and administrative finance or accounting tasks as required. Requirements 1–3 years of practical experience in finance or accounting. Ability to take initiative and perform core tasks based on a solid understanding of tax and accounting practices. Strong communication skills for collaboration across teams. Attention to detail and a responsible approach to work. Proficiency with MS Office and AI tools. Preferred qualifications Experience with SAP or participation in ERP implementation projects. Background in financial closing and operations for overseas subsidiaries. Business English communication skills. Proactive approach to identifying and solving problems in a changing setting. Experience automating tasks or improving processes using macros, Python, or RPA tools. Contact Email: recruit@furiosa.ai

About the Team You'll JoinThe Collection Operations team focuses on the post-management and delinquency control of Toss Bank loans.We experiment with various strategies to increase recoveries and reduce delinquency rates. Additionally, we efficiently plan and operate processes related to debt adjustment, legal procedures, subrogation, write-offs, and sales.We collaborate with various Toss Bank teams, including Risk Management, Bank Operations, and Loan Domain Development, to provide better loans to more customers.Your Responsibilities Upon JoiningYou will be responsible for one or more of the following areas:Handling notification of incidents, normalization, execution claims, subrogation, and processing of subrogation payments related to guarantee products.Managing ancillary tasks such as suspension of payments and public aid related to guarantee products.Overseeing operational tasks and client communication that arise during legal procedures such as electronic litigation and asset investigations related to guarantee products.Communicating with external agencies regarding guarantee products to verify and collect necessary information.Supporting additional requests for ancillary tasks from the team.We Are Looking ForA candidate with over 1 year of operational experience related to subrogation in the financial sector (including regular and contract positions).Basic understanding of banking and financial products related to deposits and loans is essential.A passionate individual who can proactively carry out tasks through self-motivation, even in repetitive situations.Those who envision a career path in Collection (post-management) are highly encouraged to apply.How to Write Your ResumeClearly articulate your motivation for applying to Toss Bank and the goals you wish to achieve.Describe the most challenging problem you faced and how you resolved it in detail.Rather than listing your experiences, relate them to the job description of the position you are applying for.Your Journey to Joining Toss BankApplication submission > Job interview > Cultural fit interview > Reference check > Compensation discussion > Final acceptance and onboarding.Please ensure to check the following before applying:This is a contract position, initially for 1 year, with a possibility of extension for up to 2 years.Due to the nature of the work, remote work is not feasible, and we expect candidates to be available for fixed hours from 9 AM to 6 PM.Any false information in the resume or disciplinary actions during employment may lead to cancellation of the hiring process.According to Article 8 of Toss Bank's Employment Regulations (Disqualifications), candidates with disqualifying reasons may also be subject to cancellation of hiring.Individuals with disabilities and those eligible for national veterans' benefits are given preference in accordance with relevant laws.

About the Team You Will Join- As a Data Operations Specialist at Toss Bank, you will be a part of the Corporate Initiatives Team within the Strategy Tribe under the Strategy Division.- The Corporate Initiatives Team is responsible for deriving insights for corporate-level decision-making and identifying innovative initiatives, playing a key role in corporate planning.- You will collaborate with various teams to enable data-driven decision-making within the organization, interpreting Toss Bank's current state and shaping its future.Your Responsibilities- Collaborate with Business Data Analysts and Corporate Strategy Managers to support data analysis tasks within the tribe.- Extract data necessary for management decision-making as per team requests.- Maintain and update internal Tableau dashboards, incorporating feedback and requests.Ideal Candidate- Must have the ability to write basic SQL queries.- Experience with Tableau dashboards and creating/operating Airflow DAGs is required.- Strong collaboration skills to communicate effectively with team members.Resume Submission Recommendations- We expect your resume to include significant examples that align with the qualities we desire in a candidate rather than just listing experiences.- Please clearly state your personal details and activities (education, extracurricular activities, internships) with specific timings and content.The Journey to Joining Toss Bank- Application submission > Job interview > Cultural fit interview > Final acceptance and onboarding.Please Note- This is a contract position with a duration of 1 year.- If any false information is found in your resume or disciplinary issues are confirmed during your work history, the hiring will be canceled.- Candidates who fall under the disqualification criteria according to Article 8 of Toss Bank's employment regulations may have their application canceled.- Individuals with disabilities and those eligible for national veterans' benefits will be given preference according to relevant laws.

About the Role Unity Technologies is hiring an HR Operations Specialist for the Seoul office. This role supports employees, managers, and internal partners by maintaining efficient HR systems and processes. The HR Operations team focuses on creating a smooth employee experience while ensuring compliance and accuracy in every aspect of the employee lifecycle. Main Responsibilities Deliver reliable support across core HR operations, upholding company policies and international standards. Work closely with the Compliance team to update procedures, meet audit requirements, and reduce compliance risks. Maintain strong relationships with stakeholders through clear communication and responsive support, ensuring expectations are met and processes are followed correctly. Drive process improvements by spotting areas for better efficiency, especially through automation and system enhancements. Safeguard data quality in platforms like Workday and Jira, keeping records accurate and documentation consistent. Support both internal and external audits by maintaining data integrity. Location This position is based in Seoul, South Korea.

Coupang is seeking a Financial Planning & Analysis Specialist to focus on Linehaul operations in Seoul. This position centers on financial analysis, budgeting, and forecasting to support the company's e-commerce logistics. What you will do Analyze financial data to guide operational decisions related to Linehaul activities. Create and update financial models that project expenses and revenues for Linehaul operations. Work closely with teams across the business to keep financial objectives aligned. Prepare financial reports and present findings to senior management. Role focus This role emphasizes using analytical skills to drive business performance within Coupang's logistics network. Collaboration and clear communication with multiple departments are key parts of the job.

Role overview The Revenue Strategy & Operations Specialist at Anthropic plays a key role in supporting revenue growth initiatives. Based in Seoul, this position collaborates with teams across the company to advance projects that align with Anthropic’s business goals. The work centers on analysis, process improvement, and supporting strategies that drive results. What you will do Collaborate with colleagues from various departments to advance strategic revenue projects Analyze data to spot trends, challenges, and new opportunities for growth Refine and improve processes to enhance the effectiveness of revenue operations Support the rollout of strategies based on data insights and company priorities Location This role is based in Seoul, South Korea.

Coupang is seeking a Financial Planning & Analysis Specialist to join the Linehaul team in Seoul. This position supports the CLS division as a finance business partner, focusing on financial strategies that strengthen competitiveness and drive informed decisions. Role overview This role centers on financial planning, analysis, and modeling. The specialist will collaborate closely with business teams to provide insights and support for growth initiatives. The position values strong analytical skills and the ability to translate financial data into actionable recommendations. What you will do Act as a finance business partner within the CLS division, contributing a finance perspective to operational and strategic discussions. Develop and maintain financial models to support business planning and decision-making. Analyze financial data to identify trends, risks, and opportunities for improved competitiveness. Requirements Experience in financial planning and analysis, investment banking, or accounting firms. Corporate finance experience is not required. Strong analytical skills and attention to detail. Proficiency in financial modeling.

Join Our Team! At Zoyi, we are excited to announce the formation of a new Strategy Team dedicated to charting our next phase of growth. As an early team member, you will play a pivotal role in defining our focus areas and connecting them to execution.In the age of AI, the significance of strategic direction has never been greater. The speed of execution and learning has accelerated dramatically, changing the rules of the game. Previously, a slow misdirection allowed time to pivot, but today, the rapid pace means reaching the wrong destination can happen in the blink of an eye. Thus, setting the right direction—our strategy—is crucial.Zoyi is proving successful in the challenging Korean SaaS market and is making significant strides in AI performance at a time when the sector is under scrutiny. If you are interested in being a founding member of our strategy team and contributing to our next growth stage, we encourage you to apply!

As a Senior Specialist in Retail Operations, you will be pivotal in enhancing the performance of our retail stores. With extensive expertise in retail foundations and operations, your role will involve collaborating with store teams to actualize our retail vision effectively. You will liaise directly with HQ departments and experts to ensure successful project launches, implementations, and sustained excellence in our retail environments. Your responsibilities include acting as the primary contact for store teams, gathering crucial feedback, and providing operational solutions to foster continuous improvement.Key Responsibilities:Lead the comprehensive process for programs and initiatives that influence the retail store environment, focusing on implementation and ongoing enhancements.Design innovative systems and processes that enable retail teams to operate efficiently and in alignment with our brand ethos.Enhance communication strategies for retail teams, managing internal communications via the Intranet, HQ-to-store updates, and feedback channels.Champion change by identifying opportunities to optimize workflows and collaboration across stores and departments.Prioritize and manage complex workstreams, partnering with stakeholders to ensure timely delivery of objectives.Drive the execution of annual initiatives from the Global Retail Store teams to positively influence store growth and success.Serve as a subject matter expert on key retail pillars (people, product, operations, community, and marketing), staying updated on retail trends and best practices.

About the Team You'll JoinThe Product Operations Specialist (Japan) is part of the Global Domain team.You will support customer communication for products developed by the Toss Securities global team. Your ResponsibilitiesYou will primarily handle customer communication for local clients using Toss Securities' global products, contributing to the team's successful local expansion.Localization Insight and Feedback: You will assess global products from a localization perspective and suggest improvements to the team based on feedback gathered during customer communication.User Research Management: You will manage customer communication for the global team's user research, overseeing the entire user interview process, including scheduling, pre-interview briefings, incentive payments, and addressing inquiries. You will also assist in conducting simple desk research and survey analysis based on guidelines provided by UX Researchers. Who We're Looking ForWe need someone with Japanese nationality or a strong understanding of Japanese culture and market.For Japanese nationals, you must have no disqualifications for employment in a Korean company.Experience in customer communication, both over the phone and in person, is essential. Experience engaging with customers from various backgrounds and demographics is a plus.Experience collaborating with diverse individuals through clubs, projects, or internships is highly desirable. Application InstructionsPlease feel free to list any work tools you have used, such as Excel, Google Sheets, Notion, or Slack.If you have experiences achieving goals with others through clubs, projects, or internships, please share specific details.Describe a memorable customer interaction and the reasons it stood out to you. If you learned or felt something significant during the experience, please include that. Join the Toss Securities JourneyApplication Submission > Job Interview > Cultural Fit Interview > Final Acceptance and Onboarding Please NoteThis position is a contract role with a duration of one year.If any false information is found in the resume or if disciplinary issues are confirmed in the work history, the hiring may be canceled.Hiring may be canceled for individuals subject to hiring restrictions as per Toss Securities regulations.Disabled individuals and veterans are given preference in accordance with relevant laws.For Japanese nationals, please specify the type of visa currently held (D-2, D-10, F-2, etc.) in your resume.Future visa sponsorship (E-7, etc.) will be evaluated based on individual job capabilities and legal requirements.