Implementation Engineer II at Axon | Seattle, WA

Role overview The Implementation Engineer II at Axon Enterprise, Inc. supports public safety partners in adopting and integrating Axon's devices and cloud software. This position combines technical project delivery with direct client interaction, contributing to customer satisfaction and successful deployments. The role reports to the Manager, Solutions Architect and operates with minimal supervision. Location and travel This is a remote position, but candidates must live within commuting distance of one of Axon's hub locations: Scottsdale, AZ; Seattle, WA; Boston, MA; Denver, CO; or Atlanta, GA. Up to 30% travel is required. Key responsibilities Act as a client-facing member of the Software Solutions Delivery Team. Collaborate with networking and software professionals to deliver Axon technology to clients in small and mid-market, T1200, and Majors segments, focusing on public safety. Assess IT system architectures to scope technical projects, recommend system improvements, conduct Information Security assessments, and participate in architecture review boards. Manage technical projects both remotely and at client locations. Communicate project progress to both technical and non-technical client leaders. Work with the account management team to ensure customer requirements are met. Deliver high-quality service for Axon software deployments. Identify integration opportunities between agency systems (cloud and/or on-premises) and Axon products. Recommend deployment strategies for integrations that support agency goals. Working at Axon Axon values a collaborative, open environment where diverse perspectives are welcomed. Team members take on meaningful responsibilities and contribute to projects that have real impact. The company supports continuous learning and encourages input from every employee.

Axon is seeking a Senior Full Stack Engineer to join the team in Seattle, WA. This position involves building and maintaining applications that advance law enforcement and public safety. The work spans both front-end and back-end development, with an emphasis on practical solutions and thoughtful design. Key responsibilities Develop and maintain scalable applications across the technology stack Collaborate with engineers, designers, and cross-functional teams to deliver reliable features Contribute to the design, implementation, and ongoing support of complex systems Help advance Axon's mission to protect life and reduce harm using technology Location This role is based in Seattle, Washington.

Become a Catalyst for Change at Axon.At Axon, we are dedicated to our mission of Protecting Life. We tackle some of society's most pressing safety and justice challenges through our innovative ecosystem of devices and cloud-based software. Just like our products, we believe collaboration is key. We foster an environment of open communication and inclusivity, valuing diverse perspectives from our customers, communities, and each other.Working at Axon is dynamic, rewarding, and impactful. Here, you are empowered to take ownership and effect real change. Continuously evolve in an environment that champions a mission you can be proud of at a company that values you.Your ContributionAs a Technical Writer within our Product Enablement team, you will partner with Product Managers and Engineers to craft content that enhances customer comprehension of our products and services. You will develop effective content strategies that drive customer success through comprehensive documentation. We are looking for a candidate who is enthusiastic about clear communication and eager to leverage AI technologies to enhance documentation efficiency.Key ResponsibilitiesCompose and refine release notes, end-user guides, administrator manuals, developer documentation, and UI text for Axon products.Foster deep customer understanding and continuously enhance documentation based on user feedback.Engage with cross-functional teams, including Product Management, Design, Engineering, Customer Support, Training, Marketing, Account Management, and Sales.Conduct content analysis and devise documentation plans for new features and products.Promote best practices in technical communication across Axon, including enhancements through AI workflows.Collaborate with the training team to facilitate content reuse and develop efficient content and learning strategies.Utilize a content management system for creating, reviewing, and deploying content across various platforms.Support documentation translation workflows and processes.Work Arrangement: This role is based in one of our R&D hubs (Atlanta, Denver, Seattle, Scottsdale, or Boston) and operates on a hybrid schedule. We encourage in-person collaboration and request team members to work onsite from Tuesday to Friday, with the flexibility to work remotely on Mondays unless an approved workplace accommodation is in place.Reports to: Senior Manager, Product EnablementDirect Reports: None

Become a Catalyst for Positive Change at Axon.At Axon, we are dedicated to our mission of Protecting Life. As innovators, we tackle society's most pressing safety and justice challenges through our suite of devices and cloud-based software. Collaboration is at our core; we engage with honesty and care, embracing diverse viewpoints from our customers, communities, and one another.Life at Axon is dynamic, demanding, and impactful. Here, you will assume responsibility and instigate genuine change. Continuously evolve while contributing to a mission that is significant at a company where your presence is valued.Your ContributionThis position is part of an innovative “startup” team within the company, where we will swiftly acquire our initial customers in sectors beyond public safety and develop sustainable sales processes and successful partnerships.Ideal candidates come from Business Development roles or Sales Support, focusing on lead generation.This is a quota-carrying position. Our Enterprise Sales Development Representatives collaborate with our Strategic Account Executives to craft and execute an efficient sales pipeline strategy aimed at enhancing the adoption of select products and services in our Enterprise markets. Simultaneously, we aim for our Enterprise Sales Development Representatives to embody professionalism and grace, ensuring an exceptional customer experience. All efforts are closely aligned with our Enterprise Sales Operations & Marketing teams.Enterprise Sales Development Representatives are customer-centric and innovative thinkers. They can strategize effectively and adapt their methods to meet customer needs. A solid understanding of the Enterprise Sales process and the ability to thrive within Axon’s distinctive sales model are essential.We seek intelligent individuals eager to achieve remarkable outcomes. Our goal is to cultivate an environment in which everyone can excel and look forward to coming to work each day.

Axon is seeking a Senior Site Reliability Engineer I in Seattle to help maintain and improve the reliability and performance of cloud-based services. This position plays a key part in supporting critical systems used by law enforcement and public safety organizations. Role overview This engineer works closely with teams across the company to design and implement scalable infrastructure. The role involves monitoring systems, responding to incidents, and contributing to the continuous improvement of development processes. What you will do Ensure the reliability, availability, and performance of Axon's cloud services Collaborate with other teams to design scalable infrastructure solutions Apply monitoring tools and respond to incidents as they arise Drive enhancements in system performance and development workflows Requirements Experience in site reliability engineering or a related field Strong technical skills in cloud infrastructure and monitoring Ability to work effectively with cross-functional teams Proactive approach to problem-solving and process improvement

Join Axon and Make a Difference.At Axon, our mission is to protect life. We tackle society's most pressing safety and justice challenges with our innovative ecosystem of devices and cloud software. Collaboration is at the heart of our success; we engage with transparency and empathy, welcoming diverse perspectives from our customers and each other.Life at Axon is dynamic, challenging, and impactful. Here, you’ll take charge and instigate genuine change while evolving in a mission-driven environment that values your contributions.Your ImpactAs a Senior Site Reliability Engineer (SRE) on the APX SRE CloudOps team, you will craft and maintain the cloud infrastructure and automation platforms that are vital for Axon's product engineering teams. You will design solutions for multi-cloud architectures (Azure, AWS), ensure compliance with FedRAMP regulations, and oversee large-scale Kubernetes platforms that support production workloads across various regions. A significant part of your role will involve writing code: developing services, APIs, and internal tools using languages such as Go and Python. Additionally, you will be part of on-call rotations and incident response teams, leveraging your operational expertise to enhance reliability and guide platform investments. This position merges deep software engineering expertise with large-scale cloud architecture and production ownership.Location: This position is based in our Seattle, Atlanta, or Boston offices and follows a hybrid work model. We emphasize in-person collaboration, requiring team members to work on-site from Tuesday to Friday, with the flexibility to work remotely on Mondays unless a workplace accommodation is arranged. We believe that connection fuels innovation, and our office culture is designed to encourage meaningful teamwork, mentorship, and collective success.

Axon is hiring a Recruiting Coordinator (Contract) to support the recruiting team in Seattle. This position plays a key part in keeping the hiring process organized and efficient from start to finish. Key responsibilities Arrange interview schedules between candidates and interviewers Share updates and next steps with candidates throughout the process Assist recruiters to help create a smooth experience for everyone involved Track important details and maintain accuracy in all recruiting activities Location This contract role is based onsite in Seattle, Washington.

Axon develops devices and cloud-based software to address safety and justice challenges. The company values open communication, collaboration, and diverse viewpoints from both customers and communities. Employees are encouraged to take initiative, pursue personal growth, and see their contributions recognized. Role overview The Technical Recruiter joins Axon’s Global Talent Acquisition team, focusing on full-cycle recruitment for experienced professionals who share Axon’s mission. This hybrid position is based in Seattle, with onsite work expected Tuesday through Friday and remote work on Mondays unless otherwise arranged. In-person collaboration is a priority to support teamwork, mentorship, and shared achievements. What you will do Oversee the entire recruitment process, from sourcing candidates to extending offers, for multiple teams across Axon. Partner with hiring managers to develop recruiting strategies that address immediate hiring needs and build a future talent pipeline. Analyze data and reports to identify trends and guide recruitment decisions. Utilize platforms such as Indeed, LinkedIn Recruiter, and Greenhouse, along with creative sourcing techniques, to attract qualified candidates. Evaluate recruitment outcomes and implement improvements, including new sourcing strategies and software tools. Ensure a positive candidate experience that reflects Axon’s mission and values throughout the hiring process. Reporting This role reports to the Manager, Talent Acquisition.

Become a Force for Good with Axon.At Axon, our mission is to Protect Life. We tackle society’s most pressing safety and justice challenges with our innovative ecosystem of devices and cloud-based software. Like our products, we believe in the power of collaboration. We engage with honesty and empathy, embracing diverse perspectives from our customers, communities, and each other.Life at Axon is fast-paced, fulfilling, and impactful. You’ll take ownership of your work and drive meaningful change. Experience continuous growth while contributing to a mission that matters at a company that values your contributions.Your ImpactAs a Staff Full Stack Software Engineer, you will play a pivotal role in the development of Axon Records, a cloud-based records management system that revolutionizes how law enforcement agencies manage and access data. By enhancing report writing and approval workflows through structured data entry, real-time collaboration, and intelligent automation, our goal is to empower officers to spend more time serving their communities and less time on administrative tasks.We are looking for a dedicated engineer with extensive experience in building large-scale software applications. You should possess a strong interest in backend technologies while also being knowledgeable about frontend and mobile technologies. Your passion for nurturing scalable cloud-based systems and the engineering teams that support them will be crucial. You will introduce innovative concepts to our engineering architecture and help guide the evolution of our Records Management system as we scale.Join us in an exciting environment where your expertise, passion, and analytical skills will contribute to new solutions that enhance public safety and create a positive impact in the world.

The Controllership AI & Automation Internship at Axon offers hands-on experience at the intersection of finance and technology. Based in Seattle, this role supports projects that apply artificial intelligence to streamline and improve financial processes. Interns contribute directly to solutions that help increase efficiency and accuracy in controllership work, working alongside experienced professionals. Key responsibilities Assist in developing and implementing AI-driven tools for financial operations Work with team members to identify and improve processes through automation Build practical skills in financial technology while collaborating in a team environment Location This position is located in Seattle, Washington, United States.

Be a Force for Good with Axon.At Axon, our mission is to Protect Life. We tackle society's most pressing safety and justice challenges through our innovative devices and cloud software. Our collaborative culture fosters open communication and values diverse perspectives from our clients and communities. Working at Axon means being part of a dynamic, impactful environment where you will take initiative and drive significant change. Join us to grow personally and professionally while contributing to a cause that truly matters.Your ImpactAre you passionate about creating AI products that have a positive impact on society? As a Senior Machine Learning Engineer at Axon, you will play a vital role in developing AI solutions that enhance public safety and advance our mission to accelerate justice and protect lives. You will collaborate closely with fellow ML engineers and scientists to integrate cutting-edge AI capabilities into Axon’s suite of products (including Fleet, Draft One, Axon Air, VR, and more) through the training, evaluation, testing, and deployment of machine learning models on both Axon devices and cloud platforms. Your work will span various AI domains, including computer vision, speech recognition, and natural language understanding, as part of a multidisciplinary team.What You’ll DoLocation: Hybrid work arrangement from our Seattle, Washington office.Reports to: Manager, Machine Learning EngineeringWork collaboratively with scientists and product managers to develop proof-of-concept (POC) solutions that will shape the future of Axon.Design and implement secure, privacy-focused solutions that facilitate the continuous enhancement of existing AI models.Create platforms that streamline research and accelerate AI product development.Partner with scientists to architect and deploy state-of-the-art training techniques.Set exemplary standards for ethical and responsible AI development.What You BringBachelor’s Degree in Computer Science, Engineering, Electronics, Mathematics, or a related technical field.Over 6 years of software engineering experience with a proven history of deploying AI models in cloud environments.Experience with Infrastructure-as-Code and cloud architecture.Proficiency in Python and C++, with familiarity in machine learning frameworks.

Join Axon and Make a Difference.At Axon, we are dedicated to our mission of Protecting Life. As pioneers in addressing critical safety and justice issues, we leverage our innovative ecosystem of devices and cloud software to create impactful solutions. Our collaborative culture thrives on open communication and diverse perspectives, enabling us to serve our customers and communities effectively.Working at Axon is dynamic, challenging, and rewarding. Here, you will have the opportunity to take charge and enact real change, all while contributing to a mission that truly matters.Your InfluenceWe are on the lookout for a talented and forward-thinking Senior AI Research Scientist to join our new team focused on video and multimodal search and retrieval-augmented generation (RAG). In this pivotal role, you will help develop AI solutions that significantly impact both enterprise and public safety sectors, aligning with our mission to accelerate justice, uphold truth, and save lives. You will push the boundaries of machine learning and multimodal technologies, applying your research to craft new, responsible AI capabilities for Axon products. Collaborating with product managers, engineers, and cross-functional teams, you will train models and develop state-of-the-art algorithms that promote intelligent understanding of visual and multimodal data.At Axon, we aspire to achieve great things. If this role and our mission resonate with you, we encourage you to apply, even if your experience doesn't perfectly match all qualifications. You may be the ideal candidate for this or other positions.

Be a Catalyst for Change at Axon.At Axon, we're committed to safeguarding lives and enhancing public safety through innovative technology. Our dedicated team explores the pressing challenges of safety and justice, harnessing the power of our devices and cloud software to create effective solutions. We thrive in an environment where collaboration and diverse perspectives lead to groundbreaking developments.Working at Axon means embracing a fast-paced and meaningful career where your contributions truly matter. Take charge of your work, drive significant change, and grow alongside a mission that makes a difference.Your Role in Advancing TechnologyWe are looking for exceptional and forward-thinking Machine Learning Scientists to join our AI team. This position focuses on cutting-edge applications in Large Language Models (LLM) and Computer Vision, applicable to our Cloud, Devices, and Robotics sectors. As a vital contributor to our research and development, you will help propel advancements in LLMs, Multimodal Language Models (MLLMs), Computer Vision, and Generative AI technologies tailored for law enforcement and other sectors. Collaborate with diverse teams to design, develop, and implement innovative models and algorithms that facilitate intelligent reasoning, perception, and understanding of multimodal data.

Become a Catalyst for Change at Axon.At Axon, we are dedicated to the mission of Protecting Life. We are innovators tackling society's most pressing safety and justice challenges through our portfolio of devices and cloud-based software solutions. We believe in collaboration, engaging openly and empathetically with diverse perspectives from our customers, communities, and each other.Life at Axon is dynamic, challenging, and filled with purpose. Here, you will have the opportunity to take ownership and initiate meaningful change. You will continuously develop your skills while contributing to a mission that truly matters in a company that values your contributions.Your ImpactAs a Senior Engineer on our team, you will play a pivotal role in the architectural decisions that define our product offerings. You possess a deep understanding of cloud services that demand high availability and consistent performance. Your passion for utilizing the latest open-source technologies is matched by your ability to leverage system design expertise to make sound technical choices for robust systems.You excel at navigating competing engineering trade-offs while employing empathy to discern innovative solutions to our customers' challenges. Collaborating closely with product managers and designers, you will ensure that we are creating the right solutions that meet our customers' needs. Additionally, you take pleasure in mentoring fellow engineers, serving as an active teacher to elevate the skills of your colleagues.Join a passionate, mission-driven team committed to making a positive impact on the lives of first responders and the communities they serve.

Join Axon and Be a Force for Good.At Axon, we are dedicated to the mission of protecting life. As innovators, we tackle society's most pressing safety and justice challenges through our array of devices and cloud-based software. Just like our products, we believe in collaboration—connecting with transparency and empathy, while valuing diverse perspectives from our customers, communities, and one another.Life at Axon is dynamic, challenging, and impactful. Here, you will have the opportunity to take ownership and effect real change. Continuously grow as you work hard for a mission that truly matters at a company where you are valued.Your ImpactAre you driven by a passion for AI? Do you thrive on engineering solutions that push the boundaries of science? Are you eager to play a vital role in creating products that have a positive impact on the world?As a Machine Learning Engineer at Axon, you will be instrumental in designing and implementing the platform utilized by Axon scientists to integrate secure, reliable AI features into our devices. You will collaborate closely with scientists and device engineers to enable new AI capabilities for Axon products, including Fleet, Axon Body, Axon Air, and more. Working within a multidisciplinary team, you will explore a wide range of domains and applications, from Automatic License Plate Recognition to Object Tracking and Automatic Speech Recognition.The ideal candidate will possess a proven track record of optimizing models for edge deployment, including on-device implementations with limited memory and connectivity, ensuring users around the globe are served effectively. You will have a strong understanding of the AI lifecycle, supporting scientists throughout the end-to-end development of new machine learning models and AI capabilities, leading to better and more responsible AI solutions. You will be encouraged to take bold steps in supporting your team to enable features that transform the lives of officers and drive positive impacts in public safety.

Become a Force for Good at Axon.At Axon, our mission is to protect life. We tackle society's most pressing safety and justice challenges with our innovative ecosystem of devices and cloud-based software. Our collaborative approach drives us to connect openly and empathetically, embracing diverse perspectives from our customers, communities, and colleagues.Working at Axon is dynamic, challenging, and impactful. Here, you will have the opportunity to take ownership and effect meaningful change, continuously growing as you contribute to a mission that truly matters at a company that values you.Our mission is to protect life.We are dedicated to making the world a safer place by addressing significant public safety challenges. From our origins in developing TASER devices to our comprehensive suite of hardware and software solutions, we provide law enforcement agencies with the state-of-the-art tools and services they need to serve and protect effectively. Our vision includes eliminating the burden of paperwork in policing, enabling officers to spend more time building community relationships. We aim to center video in police records to expedite the pursuit of truth in our justice system, and we are committed to relentless innovation until our solutions render bullets obsolete.It’s a monumental mission, but it’s one we passionately pursue every day.

Become a Force for Good with Axon.At Axon, our mission is to protect life. We explore and tackle society's critical safety and justice challenges through our innovative ecosystem of devices and cloud software. Our collaborative culture emphasizes transparency and empathy, inviting diverse perspectives from our customers, communities, and within our teams.Working at Axon is dynamic, challenging, and impactful. You will take ownership and drive meaningful change while growing both personally and professionally in an environment where your contributions are valued. Your RoleAs a Senior Software Engineer II in the Real Time Operations team at Axon, you will play a crucial role in shaping the architecture of our Vehicle Intelligence and Automatic License Plate Recognition (ALPR) products. You possess a deep understanding of distributed systems, APIs, and full-stack services that prioritize high availability and consistent performance. Your enthusiasm for cutting-edge open-source technologies, combined with your system design expertise, will enable you to make informed technical decisions that ensure operational resilience.With your ability to balance competing engineering trade-offs and your empathy for user needs, you will craft innovative solutions to customer challenges. Collaborating closely with product managers and designers, you will ensure that we deliver the right solutions for our customers. Additionally, your passion for mentoring will help elevate the skills of the engineers around you.Join our mission-driven team of passionate individuals dedicated to positively impacting the lives of first responders and the communities they serve.

Join Axon and Be a Force for Good.At Axon, we are committed to our mission of Protecting Life. As pioneers in the field of safety and justice, we tackle some of society's most pressing challenges through our innovative ecosystem of devices and cloud-based software. Collaboration is key to our success; we foster open communication and actively seek diverse perspectives from our customers and communities.Working at Axon is fast-paced, rewarding, and impactful. Here, you will have the opportunity to take ownership and effect real change. You will continuously grow while dedicating your efforts to a mission that truly matters at a company that values you.Your ImpactLaw enforcement agencies require training systems that leverage real data on officer performance in the field. Over the past few years, we have collected and validated this data to create actionable insights that trainers can utilize to improve effectiveness, safety, and reduce injuries during encounters. Your role will not only involve delivering these validated models into production but also ensuring a strategic pipeline for ongoing data product delivery to our customers.Our small, technically skilled team operates within Axon’s TASER division. We focus on hardware telemetry and behavioral science, analyzing TASER device data to develop models that inform training recommendations for law enforcement. Our work reaches the highest levels of leadership and translates into user-facing features. We are driving towards Axon’s ambitious goal: to reduce fatal officer-involved shootings by 50% over the next decade.The leadership team includes a former Staff Engineer and a TPM who oversaw a 60-member engineering organization. Both product managers have quantitative backgrounds in applied mathematics and engineering. Our program manager brings over 30 years of law enforcement experience, and our designer is an integral part of the team. This collaborative environment allows us to cover all aspects—engineering, data, product, and domain expertise—making this hire a crucial addition.This role is dynamic; while you may not always have another Software Engineer present, you will benefit from a wealth of experience within the team.

Join Axon and make a difference in the world.At Axon, we are dedicated to our mission of protecting life. We tackle the most urgent safety and justice challenges in society through our innovative ecosystem of devices and cloud software. Our collaborative culture thrives on open communication and diverse perspectives, ensuring we connect with our customers, communities, and each other effectively.Working at Axon means engaging in a dynamic and impactful environment. Here, you will take charge and lead transformative initiatives. Experience continuous growth while contributing to a mission that truly matters at a company that values you.Your ImpactAs a senior engineer, you will play a crucial role in the architectural decisions that will define our product. Your passion for device software, which demands high stability and exceptional performance, will be evident. You will utilize the latest open-source technologies and your system design expertise to make sound technical choices for a robust system.You will adeptly navigate engineering trade-offs while empathizing with customers to develop innovative solutions to their challenges. Collaborating closely with product managers and designers, you will ensure we create effective solutions that truly meet customer needs. Additionally, you will mentor fellow engineers, sharing your hands-on knowledge to elevate the skills of your teammates.Join a committed team of professionals driven to positively impact the lives of first responders and those they serve.

Join our dynamic team as an ITSM Network Engineer II in Seattle, WA! In this role, you will be responsible for supporting the management and optimization of IT service management processes within our organization. With a focus on improving service delivery and enhancing user experiences, you will collaborate with cross-functional teams to implement best practices and ensure the seamless functioning of IT services.