Tokens-as-a-Service (TaaS) Lead

The Industrial Compute team at OpenAI focuses on building and expanding large-scale compute capabilities. This includes work across proprietary data centers, strategic partnerships, and industrial infrastructure. The team’s mission centers on transforming resources, such as power, land, hardware, and operational efficiency, into reliable compute capacity that fuels advanced AI training and inference. Operating at the crossroads of infrastructure delivery, hardware systems, utilities, supply chain management, and capacity strategy, the team aims to help OpenAI scale its computing resources faster than traditional approaches. Role overview The Tokens-as-a-Service (TaaS) Lead will be based in San Francisco and will guide the transformation of industrial-scale infrastructure investments into operational token capacity for OpenAI’s workloads. This role manages complex compute programs, turning raw infrastructure into functional GPU throughput. Collaboration is key: the TaaS Lead partners with teams handling data center delivery, power, networking, hardware deployment, workload enablement, finance, and external organizations to move capacity into productive use quickly. This position fits someone who excels at linking physical infrastructure delivery to real compute utilization. Success in this role depends on strong systems thinking, demonstrated program leadership, and the ability to hold both internal teams and external partners accountable for outcomes. What you will do Lead Tokens-as-a-Service projects in industrial compute settings, spanning both OpenAI-owned and partner capacities. Convert delivered power, space, and hardware into production-ready token throughput. Create execution plans covering construction, power-up, rack installation, networking, cluster readiness, and workload onboarding. Work closely with infrastructure engineering, hardware, networking, finance, supply chain, and operations teams. Direct external providers, EPCs, OEMs, utilities, and strategic partners to deliver on tight timelines. Identify and resolve bottlenecks between physical delivery and usable compute output. Establish operational routines, dashboards, forecasts, and executive reporting for TaaS initiatives. Design scalable deployment models to enable future growth in industrial compute.

Role overview OpenAI is hiring a Tokens-as-a-Service (TaaS) Software Engineer in San Francisco. This position focuses on building and maintaining systems that transform large-scale infrastructure capacity into reliable, measurable token throughput for demanding workloads. The work combines hands-on engineering with a strong focus on operational reliability and performance. The engineer will work on performance benchmarking, tokenomics, model porting, infrastructure integration, systems tooling, and operational monitoring. The role bridges partner and in-house compute environments with OpenAI’s infrastructure, supporting onboarding, measurement, monitoring, and optimization of GPU resources for real-world workloads. What you will do Design and develop systems and tools to measure, monitor, and improve token throughput across a range of compute environments. Support benchmarking, tokenomics analysis, and model porting for different infrastructure setups. Create integration tools to connect external or partner infrastructure with OpenAI’s compute, observability, and workload management systems. Set up and track operational metrics such as billing, usage, SLAs, utilization, reliability, and throughput. Identify and resolve bottlenecks in hardware, networking, software, or workload enablement that impact token generation. Work closely with compute, infrastructure, networking, finance, and operations teams to turn raw capacity into usable workload-serving power. Build dashboards, automation, and reporting tools that provide clear visibility into TaaS capacity, efficiency, and business results. Requirements Strong background in software engineering, with direct experience building systems, tools, automation, or infrastructure platforms. Experience working with compute infrastructure, distributed systems, performance engineering, or operational production environments. Analytical skills for assessing token throughput, utilization, benchmarking, infrastructure efficiency, and workload performance. Ability to integrate external systems or partner environments into internal infrastructure stacks. Excellent debugging and analytical abilities across hardware, networking, software, and operational areas. Preferred qualifications Experience with cloud platforms and services. Knowledge of machine learning frameworks and token management systems.

Role overview OpenAI seeks a Technical Program Manager to focus on Token-as-a-Service initiatives in San Francisco. This position guides technical projects that shape the future of AI technology. Managing complex programs and fostering coordination among multiple teams are central to this role. What you will do Oversee technical programs that support Token-as-a-Service efforts Collaborate with engineering, product, and other departments to keep projects on track Contribute to product strategies that align with OpenAI’s commitment to responsible AI development

Stronghold is an innovative fintech infrastructure company that's redefining the way money is transferred—ensuring security, transparency, and advanced compliance are at the forefront. We offer developer-friendly APIs that enable swift and secure bank payments as well as embedded payment solutions. Our SHx token introduces a new dimension of utility to our ecosystem, facilitating merchant rewards, governance, and decentralized finance.Additionally, we embrace an AI-centric approach. At Stronghold, AI is not merely a trend; it is integral to our operations. We seamlessly integrate AI tools across all departments including product development, engineering, finance, marketing, compliance, and operations. This integration enhances our decision-making processes, enriches customer experiences, and empowers every employee to excel in efficiency and creativity.With our headquarters located in the San Francisco Bay Area and strong connections to New Zealand, we maintain a global perspective while showcasing local resilience. Our diverse team comprises technologists, operators, and industry specialists driven by curiosity and the desire to make an impact. At Stronghold, we prioritize speed over bureaucracy, substance over superficiality, and innovation without ego.Our core values include: Self-Awareness, Good Judgment, Curiosity, Innovation, Clear Communication, High Impact, Boldness, Selflessness, Accountability, Honesty, and Grit.About the RoleAs the Community Manager for SHx, you will be the primary ambassador and spokesperson for our token community. Your focus will be on nurturing meaningful relationships, creating long-term engagement strategies, and representing SHx at events and conferences. You will oversee all community functions, from planning activations to facilitating user feedback loops, with the aim of enriching the SHx ecosystem across platforms such as Discord, Twitter/X, and Telegram.This role reports directly to the CEO and works in close collaboration with our Marketing Associate, Content Producer, and Product Marketing team.What You'll DoDevelop and execute SHx’s community strategy, driving growth and engagement across key platforms.Respond to community queries and feedback with empathy and precision.Represent SHx at industry meetups, events, and conferences.Design and host virtual events such as AMAs, webinars, and token updates.Collaborate with marketing and product teams to leverage community insights.Generate updates and impactful messaging tailored to SHx token holders and advocates.Monitor engagement, sentiment, and report on community health to leadership.

West Monroe seeks an Advisory Lead, Infrastructure & Cloud Services for its Technology Transaction Services (TTS) practice. This position is open in Chicago, Dallas, Los Angeles, New York, San Francisco, or Seattle. Role overview This role centers on IT infrastructure due diligence for mergers and acquisitions. Projects span sectors such as Private Equity, High-Tech & Software, Healthcare, and Financial Services. The Advisory Lead assesses pre-close IT environments with a focus on public cloud, engineering, architecture, security, and overall IT strategy. What you will do Conduct IT infrastructure due diligence for client M&A transactions across several industries. Evaluate IT environments before deal closure, emphasizing cloud, security, and architecture. Identify and communicate key risks and concerns to client executives through investment summaries. Support post-close remediation projects based on due diligence findings. Contribute technical and advisory expertise to help grow the technology M&A advisory practice. Requirements Strong background in IT or public cloud engineering, architecture, security, or strategy. Experience with technology due diligence or IT assessments in M&A settings is highly valued. Ability to summarize technical risks for business stakeholders and work directly with client executives. Adaptability to work across multiple industries and new client environments. West Monroe is a consulting firm with a growing focus on technology M&A. The Technology Transaction Services team partners with clients to inform corporate development strategies and support deal execution.

At Slash Financial, we are revolutionizing the landscape of business banking, tailoring our services to meet the unique operational needs of various industries. Our innovative approach fuses the dependability of traditional banking—high yields, competitive rewards, and robust security—with specialized features that enhance efficiency, competitiveness, and profitability for businesses.Founded in 2021, Slash has quickly emerged as one of the leading fintech companies globally, facilitating over ten billion dollars in business purchasing annually across diverse sectors. We are proud to be supported by some of the most esteemed investors worldwide, including Menlo Ventures, NEA, Y Combinator, Stanford University, as well as the founders of Tinder and Plaid. Our headquarters are situated in the vibrant city of San Francisco, CA.We seek a dynamic and well-connected leader to spearhead growth in the home services and construction vertical.This position is perfect for an individual with extensive experience in the contractor and home service sectors, who possesses strong relationships throughout the industry.

About Us:Sardine is at the forefront of fraud prevention and Anti-Money Laundering (AML) compliance. Our innovative platform leverages device intelligence, behavioral biometrics, machine learning, and artificial intelligence to proactively prevent fraud before it occurs. Currently, over 300 financial institutions, retailers, and fintech companies around the globe utilize Sardine to combat identity theft, payment fraud, account takeovers, and social engineering scams. With $145 million raised from prestigious investors like Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures, we are well-positioned for continued growth.Our Work Culture:We have established hubs in the Bay Area, New York City, Austin, Toronto, and São Paulo, yet we embrace a remote-first work philosophy. #WorkFromAnywhereWe seek out talented, self-driven individuals who demonstrate extreme ownership and a strong desire for personal growth.We prioritize performance over hours logged. We believe you should be able to enjoy family dinners, attend your child's school events, and manage your personal life without the constraints of a rigid work schedule.Position Overview:We are in search of a Technical Professional Services Lead to establish and oversee our professional services division. In this pivotal role, you will develop a partner delivery network and certified integration partners capable of delivering a spectrum of customization services for our key global accounts. This is a unique opportunity to scale a new function within a rapidly expanding company. Your responsibilities will encompass scoping, planning, and executing custom projects, alongside sourcing, onboarding, and managing a network of specialized contractors to provide tailored statement-of-work (SOW) engagements for our clients. You will oversee the entire project lifecycle—from initial scoping and contractor selection to delivery and invoicing—ensuring high-quality output, timely execution, and profitable margins.This role is highly impactful and cross-functional, operating at the intersection of post-sales, operations, and finance. You will collaborate closely with sales, post-sales, product, and engineering teams to translate client requirements into clearly defined project scopes and align them with the appropriate contractor expertise.

Your Role at ReploAt Replo, we prioritize great service by focusing on outcomes rather than mere activity.We are actively seeking a dynamic Services Lead to spearhead a high-impact Services function while managing a portfolio of our most valuable clients from start to finish. In this role, you will transform the way Replo collaborates with ambitious brands, producing results that genuinely enhance their business, while also refining our product through direct customer insights.This position grants you significant ownership. You will oversee delivery processes, ensure execution excellence, interface directly with clients, and play a crucial role in defining how our service offerings, onboarding processes, and account management evolve over time. You will collaborate closely with our founders and leadership team, enjoying the autonomy to make impactful decisions and being accountable for the results.As you work alongside founders, marketers, and operators who are deeply invested in performance, quality, and return on investment (ROI), you will find a hands-on role in a fast-paced environment. This is an excellent opportunity for someone eager to contribute to something meaningful while fostering rapid growth.Your ResponsibilitiesClient Delivery & Customer OwnershipManage a portfolio of key Replo clients from onboarding through renewal and growth phases.Lead comprehensive onboarding processes, including technical setup, initial builds, and readiness for launch.Serve as the primary contact for strategy, execution, and problem resolution.Oversee the delivery of Replo-related service engagements, setting clear scopes, timelines, and expectations.Work directly with customers to create pages, flows, and experiments in Replo that yield measurable revenue increases.Handle multiple simultaneous engagements while maintaining high quality and reliability standards.Ensure all projects are aligned with clear business outcomes and demonstrate increased value from utilizing Replo.Facilitate renewals by ensuring clients understand and appreciate the ROI they are receiving.Expansion & GrowthIdentify opportunities for expansion (additional projects, upgraded tiers, services, or usage-based upsells) based on value delivered.Implement expansions seamlessly through effective delivery and trusted client relationships.Team & ExecutionCreate, manage, and maintain a high-performing team dedicated to delivering exceptional service.

Our mission: to eliminate every barrier to mental health.At Spring Health, we are dedicated to transforming mental healthcare by dismantling every obstacle that hinders individuals from accessing the support they require when they need it. Our clinically validated technology, Precision Mental Healthcare, enables us to provide the right care at the right time—whether it involves therapy, coaching, medication, or other services—customized to meet each individual’s unique needs.We proudly collaborate with over 450 organizations, ranging from innovative startups to established Fortune 500 companies, as a premier provider of mental health services, positively impacting the lives of 10 million individuals. Our clients include well-known brands like Microsoft, Target, and Delta Airlines, all of whom rely on us to deliver exceptional outcomes for their workforce globally. With our pioneering platform, we have achieved a net positive ROI for employers and are the only entity in our sector to receive external validation of cost savings for our customers.We have attracted investments from leading investors such as Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, among others. Our latest Series E funding has propelled our valuation to $3.3 billion, and we are just beginning our mission—join us as we strive to make mental healthcare accessible for everyone, everywhere.In this pivotal role, reporting to the Senior Director of Product, Care Foundations, you will be instrumental in creating and delivering experiences for our members who seek services to enhance their therapy journeys. A vital aspect of this position will involve developing tools that empower our dedicated human agents to operate at the pinnacle of their training and licensure.Please note, this is a hybrid role based in San Francisco, with an expectation to be in the office 2-3 days a week. Our San Francisco office is located at 2 Embarcadero Ctr.Key Responsibilities:Utilize automation and AI-driven workflows to optimize service delivery, enhance communication, and manage tasks, thereby improving overall efficiency and user experience.Collect, analyze, and implement user feedback to refine our product offerings.

Waymo is at the forefront of autonomous driving technology, dedicated to becoming the world's most trusted driver. Beginning as the Google Self-Driving Car Project in 2009, Waymo has tirelessly worked on developing the Waymo Driver—The World's Most Experienced Driver™. Our mission is to enhance mobility access and ultimately save lives by reducing traffic accidents. The Waymo Driver powers our fully autonomous ride-hailing service and is adaptable across various vehicle platforms and use cases. With over ten million rider-only trips completed and more than 100 million miles driven autonomously on public roads, we are leading the charge towards a safer transportation future.Waymo Operations is committed to delivering the Waymo Driver globally. Our diverse team is focused on building and scaling the world's premier autonomous fleet and operational platform. From sourcing components to managing customer relations, we create value through the effective deployment of the Waymo Driver. At Waymo, we foster a culture of collaboration and celebration, valuing the unique backgrounds, perspectives, and experiences of our team members. We encourage everyone to contribute ideas that enhance our service to the communities we serve.In this hybrid position, you will report to the Head of Fleet Response.

ACADIA Pharmaceuticals is hiring a Site Lead for the IT Service Desk in San Francisco. This position takes responsibility for daily IT support operations, with a focus on guiding a local team and ensuring reliable service across the site. Key responsibilities Direct and mentor the IT Service Desk team, helping maintain strong support standards. Oversee IT service processes and confirm they support company goals. Use established IT service management practices to drive efficiency and consistency. Foster a collaborative team environment that values new ideas and teamwork. Work to improve user experiences and seek ongoing optimization of IT solutions. Location This role is based on-site in San Francisco, California.

Airbnb, founded in 2007, connects hosts and guests in more than 190 countries. With a network of over 5 million hosts, the company offers unique stays and experiences that help guests build connections around the world. About the Role The Programs & Business Operations Lead joins the Chief Business Officer organization. This team shapes Airbnb’s growth strategy, expanding business offerings beyond traditional accommodations and maintaining a high-quality supply of stays and services that elevate the guest experience. What You Will Do Analyze supply and demand across multiple markets and customer segments, surfacing insights that influence business, financial, and customer outcomes. Turn complex data into clear, actionable strategies that support the growth of Airbnb's Services division. Design and implement new metrics and key performance indicators to better track business trends. Develop operational plans using data-driven approaches to optimize the performance of the Services business. Location This position is based in the United States.

Mesh is building technology to make cryptocurrency payments practical for everyday use. The company’s orchestration engine and consumer app help unlock liquidity from tokenized assets, aiming to support global commerce. Mesh is headquartered in San Francisco and operates internationally, with backing from investors including PayPal Ventures, Paradigm, and Galaxy Ventures. Role overview The Senior QA Automation Engineer leads quality engineering across Mesh’s development lifecycle. This position designs and maintains automation frameworks, sets quality standards, and works to embed quality into every stage of product development. Collaboration is key: expect to work closely with engineers, product managers, and designers to deliver reliable Web3 experiences. Teams span North America, Europe, and India. What you will do Design, build, and maintain end-to-end test automation frameworks using tools such as Playwright. Create test strategies that cover the full stack, including UI, APIs, smart contract interactions, and wallet flows. Develop and maintain tests for Web3 user journeys, such as wallet connections, transaction signing, contract interactions, and on-chain state checks. Integrate automated test suites into CI/CD pipelines and monitor their health over time. Use AI-driven development tools (for example, Copilot, Cursor, Claude) to accelerate test writing and framework development, and share best practices with the team. Identify gaps in test coverage, set priorities, and drive ongoing improvement. Promote a culture of quality within engineering. Stay current with new testing tools, frameworks, and developments in the Web3 space. Requirements At least 7 years of experience in QA engineering, with a strong focus on automation. Extensive hands-on experience with Playwright and/or Cypress. Familiarity with other tools such as WebdriverIO, Selenium, or Puppeteer is a plus. Proficiency in automation frameworks and quality assurance best practices (additional technical requirements were not specified in the source). Location This position is based in San Francisco, CA, and involves collaboration with Mesh’s distributed teams.

Candid Health is seeking a dynamic Finance & Strategy Lead to spearhead analytical decision-making and propel our remarkable growth trajectory of over 200% year-on-year. In this pivotal role, you will not only manage financial planning but also collaborate closely with teams in Sales, Product, Engineering, and Operations to drive impactful business execution and growth.Your responsibilities will encompass defining our unit economics, refining our go-to-market strategies, advising on pricing and packaging, and developing forecasting models that will shape our long-term strategy.Key ResponsibilitiesStrategic Planning & Analysis: Lead revenue forecasting efforts, including annual plans, quarterly forecasts, and monthly reporting. Shape the narrative for board meetings and investor relations.Unit Economics & Pricing: Conduct in-depth analyses of our gross margins and define customer acquisition cost (CAC) and customer lifetime value (LTV) by segment. Collaborate with Sales and Product to refine pricing models for our Software and Services offerings, supporting the introduction of new products.Capital Allocation: Execute thorough analyses on total addressable market (TAM), new product opportunities, partnerships, and M&A strategies to ensure optimal capital deployment towards high-leverage outcomes.AI-Driven Forecasting: Move beyond traditional Excel updates by implementing AI-enhanced financial planning and analysis (FP&A) tools/systems to automate variance analysis and rolling forecasts, enabling a focus on strategic initiatives rather than performance tracking.QualificationsExperience: A minimum of 8 years of finance experience, encompassing strategic finance, investment banking, consulting, and buy-side investing, with a proven track record in forecasting and analytical decision-making within a high-growth environment.Analytical Expertise: A natural model-builder with a knack for data-driven decision-making. High proficiency in Excel/Google Sheets is essential, and familiarity with SQL for data extraction is highly desirable.Communication Skills: Ability to distill complex financial data into compelling narratives for non-finance stakeholders. The ideal candidate merges deep financial knowledge with operational leadership acumen, comfortable navigating detailed financial models and collaborating with executives on long-term strategies.Multiplier Mindset: A player-coach who aspires to create templates and systems independently. Proactively seeks opportunities to leverage AI and innovative tools for enhanced efficiency.

At Highlight, we are pioneering a shared intelligence layer designed for the modern workforce. Our platform seamlessly integrates context across every individual and tool within your team, effectively eliminating information silos. As your organization evolves, Highlight proactively organizes knowledge and automates workflows with reliability.The OpportunityWe are seeking a visionary Brand and Content Lead to join our founding team and shape the way Highlight communicates with the world. In this role, you will take ownership of our brand voice, narrative, and overall storytelling approach, turning it into a dynamic content strategy that resonates across social media, email, web platforms, and partnerships with creators. Collaborating closely with our founders, you will craft compelling narratives that build trust with the next generation of knowledge workers, creating a steady stream of engaging content.As a hands-on storyteller, you will transform raw product concepts and fragmented founder insights into impactful narratives that convey value effectively. You possess a refined aesthetic, an intuition for what resonates with audiences, and the ability to create high-quality content independently.Please note: This position requires five days a week of on-site work in our San Francisco office.Key ResponsibilitiesEstablish and define Highlight's brand voice, positioning, and narrative across all customer interactions.Develop captivating narratives and campaigns for product launches and significant company milestones.Lead and execute content strategies across various platforms, including social media, short-form video, blogs, newsletters, product updates, and landing pages.Enhance our LinkedIn presence, including company and executive amplification, by publishing insightful posts and perspectives that establish credibility with our audience.Initiate and foster creator-led growth from the ground up, managing relationships with influencers to amplify our narrative.Develop and sustain a consistent content schedule that enhances audience engagement, establishing a playbook and creative team to execute effectively.Collaborate across departments to maintain brand consistency in all external communications.Candidate ProfileWe seek a proactive individual passionate about building the intelligent operating system of the future. At Highlight, we value extreme ownership, accountability, and initiative. The ideal candidate is a hands-on storyteller with exquisite taste, adept at ensuring their narratives gain visibility, and has firsthand experience working with successful brands.

Join Our Team: Listen Labs is on the lookout for a dynamic Campaigns & Events Lead to collaborate closely with our Head of Marketing. Your mission? To propel Listen Labs from $XXM to over $100M in ARR. You will be instrumental in crafting impactful campaigns and organizing events that resonate with our customers, ensuring our brand message stands out in a crowded market. This role offers substantial ownership for a creative individual with a keen eye for detail who is eager to contribute to the brand-building efforts of an innovative company.Qualifications: A minimum of 3 years of experience in B2B SaaS campaigns, events, field marketing, brand marketing, or similar roles. You should possess strong creative judgment, a proven track record of executing successful events or product launches, and the agility to transition between strategic planning and hands-on implementation. A passion for travel and adaptability to a fast-paced startup environment is essential.

The future of artificial intelligence—whether it involves training, evaluation, classical machine learning, or agentic workflows—hinges on the foundation of high-quality data.At HumanSignal, we are creating the platform that fuels the development, curation, and assessment of that essential data. Our innovative tools are utilized by top AI teams to ensure that models are based on authentic signals from the real world rather than mere noise.Our open-source product, Label Studio, has emerged as the de facto standard for labeling and assessing data across various modalities—ranging from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it stands as the most widely adopted open-source solution for teams dedicated to constructing advanced AI systems.Label Studio Enterprise enhances this success by providing the security, collaboration, and scalability features necessary to support critical AI pipelines—facilitating everything from model training datasets to evaluation test sets and continuous feedback loops. We began our journey before foundation models became mainstream, and we are committed to extending our impact as AI continues to evolve. If you are excited about helping leading AI teams build smarter and more accurate systems, we would love to connect.Product Delivery & Operations Lead at HumanSignal: Be the operational backbone of a pioneering company transforming AI development through our Data Creation Laboratories, where we produce targeted datasets that drive groundbreaking AI applications for leading laboratories and Fortune 500 companies. As the vital link between Engineering, Product, and Design, you will design and scale the systems, processes, and operational infrastructure that enable hyper-growth—overseeing knowledge management in Notion, streamlining cross-functional delivery, and establishing frameworks that accelerate product development with enhanced quality and predictability. This is a high-impact position for someone who thrives at the intersection of product, people, and process, combining the ownership mindset of a founder with the execution discipline of a top-tier operator to turn vision into reality at one of the most exciting companies in AI infrastructure.

Harvey creates technology for the legal and professional services sector, with a focus on making complex knowledge work more efficient. The platform combines advanced AI with industry expertise and now supports more than 1,000 clients in over 60 countries. Backed by prominent investors, Harvey is expanding rapidly and helping to define a new category in its field. The company values urgency, ownership, and close collaboration with customers. The team welcomes people who hold themselves to high standards and want to shape the future of work in a growing organization. Role overview The Field Marketing Lead, Americas, based in San Francisco, will direct Harvey’s in-person marketing strategy throughout the US, Canada, and Latin America. This position centers on driving demand, building community, and generating pipeline and revenue through field marketing. Success in this role depends on strategic leadership, cross-team collaboration, and the ability to deliver impactful events and initiatives that support business growth. What you will do Pipeline and revenue generation: Take ownership of field marketing results across the Americas. Set clear goals, monitor key performance indicators, and report on revenue impact by segment and region. Event management and experiences: Lead Harvey’s participation at major legal industry events, including CLOC, ILTA, and LegalWeek. Oversee booth planning, executive dinners, and hosted roundtables. Design and run proprietary event series, such as Harvey Circle and Women in Legal, to position Harvey in key discussions on AI and the future of legal practice. Manage the field event budget and assess return on investment for all initiatives.

About BroccoliAt Broccoli, we are revolutionizing the home services industry with our cutting-edge AI operating system, targeting a $500 billion market. Our intelligent AI agents are deployed in HVAC, roofing, and other trades to efficiently manage customer interactions, job bookings, and lead capture.Supported by leading venture capitalists, we have successfully raised $25 million in Series A funding and are rapidly expanding. As we aim to quintuple our team by 2026, this is a unique opportunity to join us at an early stage and make a significant impact.The RoleWe are establishing a pivotal Strategy & Operations team that will be the backbone of our organization. This team will oversee the systems, processes, and analyses that empower our executive leadership, account teams, and sales teams to thrive as we grow.We are looking to hire multiple team members, organized around three key areas: GTM Strategy & Enablement, Post-Sales Strategy & Operations, and Executive Planning & Analytics.What You’ll DoGTM Strategy & EnablementCreate ROI dashboards and sales enablement tools.Define target customer segments and go-to-market strategies.Lead decisions on pricing and packaging.Develop partnerships and referral programs.Post-Sales Strategy & OperationsEstablish account dashboards and performance metrics.Design the account planning framework.Set cross-sell targets and incentive structures.Develop ROI reporting to enhance retention and expansion.Collaborate with marketing to drive cross-selling initiatives.Executive Planning & AnalyticsCreate and manage executive KPI dashboards.Establish performance targets and monitor outcomes.Prepare materials for board meetings and investor presentations.Lead special projects and conduct ad hoc analyses.

Join ArcadeAI as our Content and Social Media Lead, where you'll spearhead our content strategy and engage our audience through innovative social media campaigns. In this pivotal role, you will collaborate with cross-functional teams to create compelling content that resonates with our users and drives brand awareness.