Technical Writer At Vapi San Francisco jobs in San Francisco – Browse 10,197 openings on RoboApply Jobs

Technical Writer At Vapi San Francisco jobs in San Francisco

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companyVapi logo
Full-time|On-site|San Francisco

About Vapi:At Vapi, we are revolutionizing the way humans interact with technology by making voice the primary interface.Our platform is the most adaptable solution for deploying voice agents.In just two years, we've grown our community to over 600,000 developers, adding more than 2,000 new members daily.Explore Vapi's capabilities now!Why We’re Hiring:We’re seeking a Technical Writer who can take charge of product information and ensure its accuracy.Given our rapid pace of development, we need someone who can keep documentation up-to-date, treating any discrepancies as critical issues.Our support team relies on accurate documentation to assist customers, and our AI functionalities depend on this information as well. Misinformation leads to delays and frustration.We deal with complex concepts that require clarity. A well-informed developer can create exceptional solutions, while confusion can lead to churn.This position reports directly to the VP of Product, highlighting the importance of documentation in our overall product experience.While AI can generate content, it lacks the ability to verify its accuracy. Your expertise will be essential to ensure that all materials are reliable.What You'll Do:First 30 Days:Gain hands-on experience with the Vapi platform. Create and break components to understand functionality.Review all existing documentation critically to assess its quality.Identify the top three questions developers frequently ask and provide comprehensive answers.Collaborate with the support team to uncover common pain points.Draft and publish your first documentation piece, gather feedback, and refine it accordingly.Next 60 Days:Take ownership of the developer-facing documentation lifecycle: API references, quickstart guides, tutorials, knowledge bases, FAQs, and more.

Mar 22, 2026
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companyVapi logo
Full-time|On-site|San Francisco

About Vapi:At Vapi, we are pioneering a transition to voice as the primary interface for human interaction.Our platform stands out as the most adaptable solution for deploying voice agents.In just two years, our community has grown to over 600,000 developers, with an addition of over 2,000 daily.Experience Vapi now!Role Overview:We are searching for a Senior Technical Writer who excels in managing product information, not just writing technical documents.Our rapid development cycles mean documentation can quickly become outdated—treating documentation drift as a critical issue is essential.Our support team relies on accurate documentation to assist customers. When documents are flawed, it slows down support, frustrates users, and requires engineers to clarify what should be documented.We handle intricate concepts, and the clarity of our documentation can directly impact developer satisfaction and retention.This position reports to the VP of Product, emphasizing the importance of documentation in our product experience.While we utilize AI for documentation, it cannot validate content. We require a human expert to ensure accuracy and relevance.Key Responsibilities:First 30 Days:Become proficient with the Vapi platform by creating and testing features.Review and critically evaluate existing documentation.Identify the top three questions developers frequently ask and provide comprehensive answers.Collaborate with the support team to understand common pitfalls.Draft and publish your first technical document, gather feedback, and refine it.Next 60 Days:Take full ownership of developer-facing documentation: API references, quickstarts, guides, tutorials, knowledge base, and FAQs.

Mar 24, 2026
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companyVapi logo
Full-time|$150K/yr - $150K/yr|On-site|San Francisco

Vapi builds a platform for deploying voice agents, aiming to make voice technology a primary way people interact. In less than two years, the company’s developer community has reached 400,000, with thousands more joining each day. Learn more about Vapi. Role overview Vapi is expanding its Engineering and Product teams and plans to double headcount from 50 to over 100 employees. The Senior Technical Recruiter will play a key role in this growth, working directly with founders and engineering leaders to shape recruiting strategy, organizational design, and hiring priorities. This position is hands-on and proactive, focused on building and executing recruiting processes rather than simply managing open requisitions. What you will do First 30 days: Focus on sourcing top talent for Engineering and Product roles. Integrate into Vapi’s hiring processes and build relationships with engineering stakeholders. Assess the current talent pipeline, sourcing channels, and interview outcomes. Next 60 days: Lead full-cycle recruiting for prioritized technical roles. Develop a healthy pipeline through sourcing, outreach, referrals, and networking. Partner with the Lead Technical Recruiter and hiring managers to improve job descriptions, interview steps, and evaluation criteria. Begin contributing to strategies for closing candidates and improving their experience. By 90 days: Consistently close high-quality engineering and product hires. Use data from Ashby to refine the hiring funnel and recommend ways to boost speed and quality of hiring.

Apr 29, 2026
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companyVapi logo
Full-time|On-site|San Francisco

About Vapi:At Vapi, we are pioneering the transition to voice as the primary interface for human interaction.Our platform offers unmatched configurability for deploying voice agents, making us a leader in the industry.In just two years, our community has expanded to over 600,000 developers, adding 2,000 new members daily.Engage with Vapi today!Position Overview:As we enhance our market strategy, we seek a dynamic Director of Sales to lead our Account Executive team, ensuring systematic execution and accountability.Your expertise in forecasting, outbound strategy, and sales execution will be vital for our next phase of annual recurring revenue (ARR) growth.This role will significantly influence the sales culture, operational rhythm, and performance benchmarks for Vapi’s revenue team.Key Responsibilities:First 30 Days:Gain an in-depth understanding of our pipeline health, forecasting methods, ideal customer profile (ICP) segmentation, and current deal velocity.Establish rapport with Mid-Market, Enterprise, and Strategic Account Executives through effective deal coaching.Evaluate the existing forecasting process to identify areas for improvement in accuracy, scrutiny, and responsibility.Collaborate with Sales Development, Solutions Engineering, Marketing, and Revenue Operations to optimize pipeline coverage and opportunity advancement.Next 60 Days:Initiate a robust weekly forecasting process with clear evaluation criteria and commitment standards.Conduct structured deal reviews and pipeline evaluations to enhance win rates and shorten sales cycles.Instill a disciplined outbound approach within the AE team to ensure a steady flow of self-sourced leads.Begin refining the adoption of sales methodologies (e.g., MEDDPICC, SPICED) to ensure consistency across all deals.Final 90 Days:Provide consistent and reliable forecast reports to the Head of Sales, highlighting potential risks and growth opportunities.Enhance pipeline integrity and stage conversion rates through diligent oversight.

Feb 12, 2026
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companyVapi logo
Full-time|On-site|San Francisco

People Operations ManagerJoin a cutting-edge company that is revolutionizing voice technology!About Vapi:We are pioneering the transition to voice as the primary interface for human interaction.Our platform is the most flexible solution for implementing voice agents.In just two years, we have expanded our community to over 600,000 developers, adding over 2,000 daily.Experience Vapi today!Why We Need You:We are establishing core systems for performance management, compensation, and career progression.Our senior People team is currently bogged down with operational tasks instead of focusing on strategic initiatives.This role will delineate the responsibilities of system design from execution.As the People Operations Manager, you will be the driving force behind our People function, ensuring that all programs are executed smoothly and that our employees enjoy a consistently high-quality experience.Your Responsibilities:First 30 Days:Familiarize yourself with our People systems, including Lattice, Sequoia One, payroll, and benefits workflows.Take charge of onboarding and offboarding processes.Assist in managing the ongoing performance cycle logistics and communications.Establish baseline reporting for headcount, turnover, and key People metrics.Next 60 Days:Assume full responsibility for the execution of performance cycles, including administering Lattice.Create a uniform onboarding and offboarding experience across all teams.Conduct an audit of People systems, ensuring data integrity and efficient workflows.Identify areas for process improvement and begin implementing enhancements.After 90 Days:Develop reporting dashboards for performance, promotions, and attrition metrics.Drive automation and scalability initiatives across our People systems.Act as a reliable and responsive first point of contact for all People-related inquiries.

Apr 2, 2026
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companyVapi logo
Full-time|On-site|San Francisco

About Vapi:At Vapi, we are pioneering a transformation towards voice being the primary interface for human interaction.Our platform is recognized as the most adaptable solution for deploying voice agents.In just two years, we have expanded to over 600,000 developers, welcoming more than 2,000 new members daily.Experience Vapi yourself!Why We Are Expanding Our Team:The demand for Vapi's solution is skyrocketing, and we are keen to engage with more enterprise prospects.We are looking for skilled SDRs to connect with product and engineering leaders who are leveraging voice technology.Your Responsibilities:First 30 Days: Familiarize yourself with Vapi’s platform and understand enterprise voice applications.First 60 Days: Execute targeted outbound campaigns and identify high-intent prospects for our enterprise Account Executives.First 90 Days: Take charge of pipeline generation across key industry verticals, facilitating discovery meetings and driving early product adoption.Your Profile:You have experience from Series B to F companies.Bonus points if you have founded your own startup.Why Choose Vapi:Generational Impact: Help build the human interface for all businesses.Culture of Ownership: 70% of our team comprises former founders.Supportive Team: Our founders, Jordan and Nikhil, hail from Canada and foster a kind atmosphere.Backed by Tier-1 Investors: We are proud to be supported by Y Combinator, KP Seed, and Bessemer Venture Partners.What We Offer:Equity Stake: Competitive salary with substantial equity ownership.Comprehensive Health Benefits: Including medical, dental, and vision insurance.Team Bonding: We value connections and organize quarterly off-site events.Flexible Time Off: Take the time you need to recharge.Additional Perks: Catered meals, transportation reimbursements, gym memberships, and a $10,000 annual learning and development budget.

Jan 29, 2026
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companyVapi logo
Full-time|On-site|San Francisco

About Vapi:At Vapi, we are pioneering the transition to voice as the primary interface for human interaction.Our platform offers unmatched configurability for deploying voice agents.In just two years, we have amassed over 600,000 developers, with an addition of 2,000 developers daily.Experience Vapi now!Why This Role is Essential:With a feature request every 30 minutes, we need an exceptional backend engineer to enhance our offerings.Your Responsibilities:First 30 Days: Familiarize yourself with our voice agent pipeline, a challenging yet rewarding task.First 60 Days: Take ownership of significant projects such as WhatsApp voice agents or automated reinforcement learning loops.First 90 Days: Engage with customers to design APIs that will provide lasting value and satisfaction.Who You Are:You have experienced the growth from Series B to F funding rounds.You have developed exceptional products that we admire.Bonus: You have entrepreneurial experience as a startup founder.Why Join Vapi:Generational Impact: Build the human interface for businesses across the globe.Ownership Culture: 70% of our team comprises former founders.Supportive Team: Our founders, Jordan and Nikhil, foster a kind and inclusive environment.Top-tier Investors: Backed by Y Combinator, KP Seed, and Bessemer Venture Partners.What We Provide:Equity Ownership: Competitive salary coupled with substantial equity opportunities.Comprehensive Health Plans: Medical, dental, and vision coverage.Team Bonding: Enjoy quarterly off-site events with your colleagues.Flexible Time Off: Take the time you need.Additional Perks: Catered meals, transportation support, gym memberships, and a $10,000 annual learning and development budget.

Jul 29, 2025
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companyVapi logo
Full-time|On-site|San Francisco

About Vapi:Join us in revolutionizing voice technology as the primary interface for human interaction.We provide the most versatile platform for deploying voice agents.In just two years, we have welcomed over 600,000 developers, with an addition of 2,000 new developers daily.Engage with Vapi today!Why This Role is Important:We receive a feature request every 30 minutes.We are on the lookout for a talented Product Engineer to help us deliver even more innovative solutions.Your Responsibilities:First 30 Days: You will familiarize yourself with our voice agent pipeline, a challenging yet rewarding experience.Next 60 Days: You will take ownership of major projects, such as developing WhatsApp voice agents or implementing auto reinforcement learning loops.After 90 Days: You will engage with customers and design lasting APIs that exceed their expectations.Who You Are:You have experience from Series B to F funding rounds.You have a track record of creating impressive products that we admire.Bonus: You have founded your own startup.Why Choose Vapi:Generational Impact: Help build the human interface for all businesses.Ownership Culture: 70% of our team members are former founders.Supportive Team: Our founders, Jordan and Nikhil, bring a warm Canadian spirit to our workplace.Prestigious Investors: Backed by Y Combinator, KP Seed, and Bessemer Series A.What We Offer:Equity and Compensation: We provide a competitive salary and substantial equity ownership.Health Benefits: Comprehensive medical, dental, and vision coverage.Team Culture: We enjoy team bonding activities, including quarterly off-site events.Flexible Time Off: Take the time off you need.Additional Perks: Enjoy catered meals, transportation support, gym memberships, and an annual $10,000 learning and development budget.

Mar 26, 2026
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companyWRITER logo
Full-time|Hybrid|San Francisco, CA

About WRITERAt WRITER, we empower the world's leading enterprises to harness the power of AI in their operations. Our mission is to enhance human capabilities through advanced superintelligence, demonstrating the potential of reliable AI to bridge the gap between IT and business teams for comprehensive enterprise transformation. With our cutting-edge end-to-end platform, renowned companies such as Mars, Marriott, Uber, and Vanguard are successfully building and deploying AI agents utilizing their proprietary data, powered by our state-of-the-art enterprise-grade LLMs. As a company valued at $1.9 billion and supported by top-tier investors like Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is swiftly establishing itself as the frontrunner in enterprise generative AI.Founded in 2020 and with additional offices in New York City, Austin, Chicago, and London, our team is ambitious and agile. We are on the lookout for innovative, dedicated individuals to join us in shaping the future of work through AI. About the RoleAs an AI Deployment Engineer at WRITER, you will play a pivotal role in our mission to enhance human capacity through superintelligence. This position is not just technical; it's influential, as you will collaborate closely with our enterprise clients. Your insights will be vital in identifying their unique challenges and designing AI-driven solutions that leverage our robust platform and enterprise-grade LLMs. You will convert complex requirements into impactful applications, championing user adoption and driving substantial business outcomes. Your innovative mindset and enthusiasm for deploying cutting-edge AI technologies will directly influence the evolution of work for some of the largest corporations globally.This role is crucial for our clients' success and the ongoing development of our products. Join our dynamic team to explore the frontiers of generative AI and contribute significantly to WRITER's objectives.This is a hybrid position based out of our San Francisco, Chicago, Austin, and New York City offices.

Apr 13, 2026
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companyvapi logo
Full-time|On-site|San Francisco

Role Overview vapi is looking for an Office Manager to support the daily operations of our San Francisco office. This role keeps the workspace running smoothly, manages administrative tasks, and helps create a productive setting for the team. What You Will Do Oversee daily administrative functions and office routines Manage office supplies and inventory Support a collaborative and efficient work environment What Matters Here Strong organizational skills and a proactive approach are key. The right person will help maintain an office culture where people can do their best work together.

Apr 14, 2026
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companyGiga logo
Full-time|On-site|San Francisco

Giga, an AI startup based in San Francisco’s Dogpatch neighborhood, partners with Fortune 500 companies to build AI agents that understand emotions, resolve issues efficiently, and scale across complex organizations. Backed by a $61M Series A, Giga supports companies like DoorDash with solutions for regulated environments, handling voice, chat, and email channels where accuracy and compliance are essential. The team is growing quickly and focuses on voice intelligence, aiming to become the leading AI platform for enterprise automation. Giga’s technology reaches millions daily, and team members have genuine autonomy to drive change alongside experienced founders. For more about Giga’s growth and partnerships, see this Fortune article and the DoorDash partnership update. Role overview The Founding Technical Writer will shape how Giga’s engineering work is communicated to the world. This role focuses on creating technical blog posts, detailed teardowns, and stories that showcase Giga’s engineering culture and breakthroughs. The emphasis is on quality and clarity, with a standard similar to Anthropic’s engineering blog or Ramp’s Builders blog. The marketing team handles distribution, allowing the writer to concentrate on content and craft. What you will do Produce two flagship technical posts per month (1,500–3,000 words each). These are in-depth, interview-driven pieces published with your byline and designed to be shared among engineering teams. Create two shorter pieces per month, such as tactical teardowns, customer engineering stories, or technical point-of-view articles. Develop editorial and source material for major product launches, collaborating closely with Giga’s engineering team. Requirements Writers who have experience with high-standard engineering blogs and can bring a thoughtful, narrative approach to technical storytelling will thrive in this role.

Apr 24, 2026
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companyVapi logo
Full-time|$240K/yr - $240K/yr|On-site|San Francisco

About Vapi:At Vapi, we are pioneering the transition to voice as the primary interface for human interaction with technology.Our platform stands out as the most customizable solution for deploying intelligent voice agents.In just two years, we have attracted over 600,000 developers, welcoming more than 2,000 new members daily.Experience Vapi's capabilities firsthand!Role Overview:As our enterprise clients implement more sophisticated voice AI solutions, we are seeking a Senior Technical Advisor to provide the expert architectural guidance necessary for successful deployments.This position is critical for driving expansion revenue and ensuring high-quality deployments, ultimately leading to enhanced customer satisfaction and success.Responsibilities:First 30 Days:Gain an in-depth understanding of Vapi’s platform architecture, APIs, and common enterprise application scenarios.Observe customer architecture meetings and analyze current deployment strategies.Collaborate with Deployment Strategists and FDEs to familiarize yourself with existing scoping workflows and documentation practices.Start participating in architecture reviews for ongoing enterprise projects.Next 60 Days:Lead technical scoping for new use cases, including the development of new agents, workflows, and integrations.Create clear architectural diagrams and scoping documents to assist FDE teams in execution.Conduct comprehensive architecture reviews to identify optimization possibilities and scalability challenges.Work closely with SEs during complex sales processes to assess feasibility and facilitate seamless post-sale transitions.After 90 Days:Take full ownership of solution design for high-value enterprise clients.Drive expansion revenue by uncovering architectural opportunities that align with commercial objectives.Develop and share reusable architectural reference designs for future projects.

Feb 12, 2026
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companyVapi logo
Full-time|$140K/yr - $180K/yr|Hybrid|San Francisco

About Vapi Vapi develops voice technology that powers human interaction through customizable voice agents. The platform supports tailored voice solutions for a range of user needs. Over the past two years, Vapi’s community has grown to more than 700,000 developers, with over 2,000 new members joining daily. Experience Vapi in action! Role Overview Title: Sr. Accountant / Accounting Manager (Individual Contributor) Location: San Francisco, CA (Hybrid) Vapi is bringing accounting operations in-house and seeks an experienced accounting professional to lead this transition. This is the first in-house accounting hire, responsible for establishing and refining processes as the company grows. Why This Role Be the first in-house accounting hire, moving operations from an external firm to Vapi’s own team. Shape and improve accounting processes from the ground up. Play a key part in daily operations and help define the company’s financial systems. What You Will Do First 30 Days: Take full responsibility for the accounts payable (AP) process, from receiving invoices and coding to routing for approval and making payments. Review and verify invoices to ensure accuracy and compliance with company policies. Manage payment runs (ACH, wire, check) to ensure cash disbursements are timely and accurate. Perform three-way matching for transactions involving purchase orders. Code transactions correctly and sync expenses accurately in the ERP system. Next 60 Days: Support month-end close by preparing AP accruals, reconciling the AP subledger with the general ledger, and clearing outstanding items.

Apr 17, 2026
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companyVapi logo
Full-time|On-site|San Francisco

About Vapi:At Vapi, we are pioneering the transition to voice as humanity's primary interface.Our platform is the most adaptable solution for implementing voice agents in various applications.In just two years, we have attracted over 600,000 developers, with more than 2,000 joining daily.Engage with Vapi now!Why We Need You:The demand for voice automation in enterprises is surging across multiple sectors.We are looking for a seasoned sales professional to spearhead large-scale, strategic agreements and guide top-tier companies in adopting Vapi.Your Responsibilities:Within 30 Days: Familiarize yourself with the complete Vapi stack and understand how clients implement production voice agents.Within 60 Days: Initiate enterprise discovery sessions, collaborate with product and engineering teams to design pilot projects, and influence solution architecture.Within 90 Days: Manage multi-stakeholder deals from technical validation to closing, using customer feedback to shape our product roadmap.Your Profile:You have experience with startups from Series B to F.You have successfully closed multi-million dollar deals with Fortune 500 companies.Bonus: You have founded your own startup.Why Choose Vapi:Make a Lasting Impact: Help create the human interface for businesses globally.Culture of Ownership: 70% of our team consists of former founders.Supportive Team: Our founders, Jordan and Nikhil, bring a Canadian touch to our culture.Backed by Leading Investors: We have support from Y Combinator, KP Seed, and Bessemer Series A.Our Offerings:Equity Ownership: We provide competitive salaries and significant equity stakes.Comprehensive Health Benefits: Medical, dental, and vision coverage.Team Engagement: We prioritize team bonding and organize quarterly off-site events.Flexible Leave Policy: Enjoy a generous flexible time-off policy.

Nov 18, 2025
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companyVapi logo
Full-time|On-site|San Francisco

Join Vapi as our Head of Revenue Operations!At Vapi, we're leading the charge in revolutionizing how humanity interacts with technology through voice. Our cutting-edge platform is the most adaptable solution for deploying voice agents, and our community of developers has soared to over 600,000 within just two years, with 2,000 new developers joining us daily.Why We Need You:As we expand, we are seeking a strategic partner to our VP of Sales and the go-to-market leadership team. This pivotal role will be responsible for constructing the systems, data infrastructure, and operational rhythms necessary to support Vapi’s revenue generation across sales, marketing, and delivery sectors. You will build upon our early RevOps foundation to create a robust operational framework that enables our next phase of growth.Your Responsibilities:First 30 Days:Conduct an audit of our current revenue tech stack, including Salesforce architecture, reporting, and data flows.Map the entire revenue funnel from marketing to delivery.Identify key areas for improvement in forecasting, pipeline visibility, and reporting.Establish strong working relationships with leaders across Sales, Marketing, and Delivery.Next 60 Days:Redesign the forecasting process and implement enhanced pipeline inspection frameworks.Establish tracking systems for SDR activities, dashboards, and accountability.Begin restructuring Salesforce workflows to support MEDIC methodology and enhance deal inspection.Deliver an insights deck highlighting crucial trends, risks, and opportunities in the revenue funnel.After 90 Days:Launch a new RevOps operating cadence including forecast calls, pipeline reviews, and leadership reporting.Develop onboarding and enablement frameworks for new go-to-market hires.

Mar 13, 2026
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companyPhysical Intelligence logo
Lead Instruction Writer

Physical Intelligence

Full-time|On-site|San Francisco

About UsAt Physical Intelligence, we are revolutionizing the integration of general-purpose AI into the physical realm. Our diverse team of engineers, scientists, roboticists, and entrepreneurs is dedicated to developing foundational models and learning algorithms that will empower today's robots and tomorrow's physically-actuated devices.The TeamOur Operations department comprises three key functions: Prototyping, Process Engineering, and Production Operations. This position is situated in the Prototyping team, where innovative research transforms into actionable plans that set the stage for downstream activities.Key Responsibilities:- Validate instructional materials before they are handed over to Production Operations, ensuring precision, thoroughness, and preparedness for execution.- Convert prototyping results into organized, production-ready instructions that reflect a consistent structure and logic.- Identify optimal methods for delivering instructions to end users.- Collaborate with our international team to tailor instructional delivery for diverse audiences, including alternative language instructions and instructional videos.- Create and uphold instruction templates in collaboration with the Process Engineering team.- Oversee and assist the on-site instruction-writing team, managing review workflows and prioritization effectively.- Develop scalable documentation processes covering data collection, evaluation, scorecards, and quality assurance for instruction sets.- Work in partnership with Prototyping to enhance the quality of handoffs and minimize rework in downstream processes.- Represent instruction-writing needs in tooling, template design, and standard release protocols.- Define and monitor instruction quality and coverage metrics as our output scales.- Facilitate international rollouts by ensuring instructions are ready for localization, adaptable to regional needs, and suitable for use across distributed Production Operations teams.Equal Opportunity Statement:In compliance with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Apr 8, 2026
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companyfluidstack logo
Full-time|On-site|San Francisco, CA

fluidstack is hiring a Data Center Process Engineer (Technical Writer) based in San Francisco, CA. This role centers on developing and maintaining documentation to support safe and efficient data center operations. Key Responsibilities Create and update process and procedure documents for data center workflows Write technical documentation that is clear, concise, and easy for internal teams to use Support improvements in operational workflows by providing accurate and detailed documentation Location This position is located in San Francisco, CA.

Apr 23, 2026
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companyWriter Inc. logo
Full-time|On-site|San Francisco, CA

Role Overview Writer Inc. is hiring a Security Engineer focused on Detection and Response in San Francisco, CA. This position centers on building and maintaining security controls that safeguard the company’s digital assets. What You Will Do Develop and implement security measures to protect systems and data. Collaborate with teams across the company to strengthen security practices. Respond to security incidents and help improve incident response processes. Location This role is based in San Francisco, CA.

Apr 16, 2026
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companyVapi logo
Full-time|On-site|San Francisco

About Vapi:At Vapi, we are pioneering the transition to voice as humanity's primary interface.We offer the most customizable platform for deploying voice agents in the industry.With rapid growth, we have attracted over 600,000 developers in just two years, adding 2,000+ daily.Engage with Vapi now!Why This Role Matters:As we expand our enterprise presence, strong post-sales leadership is essential for enhancing customer retention, growth, and long-term value.Managing enterprise deployments involves intricate, cross-functional collaboration, requiring a dedicated leader to ensure successful execution and outcomes.This position will help shape and optimize our post-sales engagement model, significantly influencing our Net Revenue Retention metrics.Your Responsibilities:First 30 Days:Manage a portfolio of enterprise accounts and cultivate trusted relationships with key stakeholders.Gain in-depth knowledge of each customer's deployment architecture, use cases, and criteria for success.Evaluate current health metrics, renewal timelines, usage patterns, and engagement frequency.Coordinate with FDE, CSE, Sales, and Product teams on ongoing projects and deployment priorities.Next 60 Days:Establish a regular schedule for account syncs based on account tiers.Implement proactive health monitoring through usage data analysis, stakeholder engagement, and sentiment tracking.Start identifying renewal risks and opportunities for expansion within your portfolio.Conduct structured Quarterly Business Reviews (QBRs) for Tier 1 and Tier 2 accounts with executive-level reporting.After 90 Days:Initiate renewal discussions starting 120 days prior to expiration and collaborate with Account Executives on commercial strategies.Reveal qualified expansion opportunities bolstered by usage data and deployment success metrics.Enforce service tier boundaries to maintain the integrity of our offerings.

Feb 16, 2026
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companyAbridge logo
Full-time|On-site|SF Office

About AbridgeFounded in 2018, Abridge is on a mission to enhance understanding in healthcare. Our innovative AI-driven platform is specifically designed for medical conversations, significantly improving clinical documentation processes and allowing healthcare providers to concentrate on what truly matters—their patients.Our enterprise-grade technology seamlessly converts patient-clinician discussions into structured clinical notes in real-time, backed by comprehensive EMR integrations. Utilizing Linked Evidence and our unique, verifiable AI, we are the sole organization that aligns AI-generated summaries with accurate data, enabling providers to trust and confirm the results swiftly. As trailblazers in generative AI within the healthcare sector, we are establishing the benchmarks for the responsible use of AI across health systems.We are a diverse team of practicing MDs, AI experts, PhDs, creatives, technologists, and engineers collaborating to empower individuals and streamline healthcare delivery. Our offices are located in the vibrant Mission District of San Francisco, the trendy SoHo area of New York, and East Liberty in Pittsburgh.The RoleJoin Abridge as a Technical Recruiter and play a key role in expanding our exceptional Platform and ML Engineering teams! Our Engineering department is at the leading edge of developing innovative AI solutions for healthcare, and we are searching for a remarkable talent partner to support our growth.This position is crucial for Abridge's ongoing success as we aim to double our team size this year. If you are enthusiastic about identifying and attracting top technical talent while making a significant impact in the healthcare technology field, we want to connect with you.This full-cycle recruiting position offers the chance to define our technical hiring strategy while collaborating with a passionate, innovative, and supportive team dedicated to transforming healthcare through AI.What You'll DoOversee the complete recruiting lifecycle for Platform Engineering and Machine Learning roles, encompassing sourcing, screening, offer negotiation, and closing.Strategically partner with Engineering leadership to grasp technical requirements, team dynamics, and hiring priorities.Source passive candidates through innovative outreach, networking, and developing robust talent pipelines for current and future needs.Promote inclusive recruiting practices that attract diverse talent and foster equitable hiring experiences for all candidates.Enhance our employer branding through strategic initiatives and initiatives that resonate with potential candidates.

Feb 20, 2026

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