Technical Implementation Specialist

Northbeam provides a marketing intelligence platform that helps leading eCommerce brands connect business data, track advertising spend, and understand the customer journey through advanced attribution modeling and customizable dashboards. The company’s remote team is based across the US, with offices in San Francisco and Los Angeles. Role overview The Technical Implementation Specialist manages customer onboarding and technical setup for Northbeam’s marketing and advertising measurement platform. This work blends technical troubleshooting with direct customer support. Success in this role depends on careful attention to detail and the ability to communicate technical concepts clearly. Each implementation involves guiding customers through the process of setting up website tracking, integrating back-end data sources, and configuring ads tracking. The goal is to ensure every client has reliable, validated data and a smooth transition to the platform. What you will do Lead customers through onboarding, from initial setup to data validation, including front-end tracking, back-end integrations, and ads tracking. Offer clear instructions and technical support throughout the implementation process, while customers make changes to their own systems. Troubleshoot technical issues such as missing page views, JavaScript placement, data inconsistencies, and integration gaps by reviewing websites, code, and tracking data. Confirm that each setup meets data quality standards before handing off accounts for ongoing management. Collaborate with internal teams to share updates on onboarding progress and implementation status. Location This is a remote position based in the USA. Northbeam also maintains offices in San Francisco and Los Angeles.

Join our team as a Junior Implementation Specialist and play a pivotal role in transforming how organizations recruit top talent. In this position, you will engage directly with our clients, understanding their recruitment challenges and helping them successfully implement our innovative hiring software.As part of the Customer Success team, you will leverage your 3-5 years of relevant experience to ensure our clients are fully equipped to use Lever effectively. You will conduct one-on-one training sessions, assist in account setup, data migration, and integration of their job sites. Your goal is to ensure our customers feel confident and empowered in their use of the Lever platform.If you thrive in a dynamic environment and possess great communication skills, we want you to join our fast-growing startup dedicated to making hiring processes more transparent and efficient.

Join us as an Implementation Specialist at Lever, where we redefine the recruitment landscape!PLEASE NOTE: This role is part of an internal testing process for Lever's environment—applications are not accepted for this position.Founded a decade ago, Lever addresses the critical challenge of hiring top talent. Our innovative software is trusted by industry leaders like Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify. We are at the forefront of transforming talent acquisition, and we are proud to be recognized as one of the best workplaces in San Francisco and the entire U.S. Our team, the "Leveroos", is our greatest asset, and we are committed to fostering a culture that prioritizes people.

Join Lever, a company at the forefront of transforming recruitment and hiring practices. As a Junior Implementation Specialist, you will play a crucial role in helping organizations leverage our innovative hiring software. You will collaborate with teams to ensure the successful integration of our solutions into client environments, providing technical support and enhancing user experiences.Lever, founded a decade ago, is dedicated to solving the most pressing challenge in talent acquisition: attracting and retaining top talent. We are proud to be the choice of leading organizations like Netflix, Shopify, and Spotify, and we continue to redefine the hiring landscape. Our workplace culture, recognized as the best in San Francisco and among the top in the U.S., prioritizes our employees, whom we call 'Leveroos'. We are committed to fostering a people-first environment where innovation thrives.

Join the Lever team as a Senior Implementation Specialist focused on Mid Market clients! We are at the forefront of revolutionizing the hiring landscape, helping companies like Netflix, Shopify, and Spotify enhance their recruitment process.Lever, founded a decade ago, is dedicated to addressing one of the most crucial challenges faced by organizations: attracting and hiring top-tier talent. Our innovative hiring software is the backbone for a range of clients, and we take pride in being recognized as the top workplace in San Francisco and a leading employer across the United States.As part of our Customer Success organization, you will work closely with our clients, leveraging your expertise to understand their recruiting needs, overcoming challenges, and facilitating their successful adoption of Lever's platform. You will be pivotal in ensuring that our customers are fully equipped to optimize their recruiting strategies using our tools.In this role, you will collaborate with our Sales team for seamless transitions post-sale, serving as the main point of contact during the initial setup, training, and ongoing support phases. Your responsibilities will include conducting personalized training sessions, assisting with data migration and account configuration, and ensuring our clients feel confident in utilizing Lever.If you are a motivated, organized, and persuasive individual with 3-5 years of relevant experience, we want to hear from you! Join our dynamic team and play a crucial role in shaping the future of hiring.

About BunkerhillBunkerhill collaborates with top-tier health systems to innovate and implement AI-enhanced clinical workflows utilized in genuine clinical settings. Our team actively engages with clinicians, operations leaders, and IT departments to transform complex clinical challenges into scalable, high-impact AI solutions.About the RoleWe are seeking a highly skilled S-tier Technical Implementation Program Manager to oversee the end-to-end customer delivery of the Bunkerhill Carebricks AI platform across a diverse range of health systems. The Carebricks platform is designed to integrate seamlessly with Electronic Health Records (EHRs), primarily Epic Systems, and ancillary systems such as PACS and web portals.2026 vision: each customer will have approximately 10+ unique use cases, many of which will be innovative and diverse.What You’ll DoIn this role, you will independently manage the customer lifecycle across multiple use cases:Discovery: Identify workflow processes, data sources, triggers, and required writebacks; define the architecture and project scope.Ingestion Enablement: Assist customer teams in establishing cohort feeds and triggers (SQL extracts, HL7, Bulk FHIR, etc.).Data Integrity: Validate the complete data flow and ensure reconciliation with Epic and ancillary systems.Runtime Enablement: Install and configure the Epic on FHIR application (including OAuth2 background user, security points, etc.); provide guidance on SMART on FHIR where applicable.Writebacks: Implement the most effective writeback channel for each use case (including FHIR create APIs, HL7 Z-segments, portal APIs, and SMART workflows).Execution: Develop and enforce project plans, manage risks and dependencies, and collaborate with internal engineering and customer IT to meet deadlines through go-live and hypercare phases.Required SkillsA) EHR and Interoperability Integration ExpertiseDemonstrated experience in delivering integrations with EHRs (ideally Epic Systems) and major health system IT environments.Practical knowledge of HL7 v2, FHIR R4, OAuth2/app registration, and interface troubleshooting.B) Data Ingestion and Validation ExperienceFamiliarity with cohort feeds and triggers through SQL, HL7, and FHIR.

Role Overview reevo is hiring a Builder - Onboarding and Implementation Specialist in San Francisco. This role centers on guiding clients through onboarding and ensuring smooth adoption of reevo’s solutions. The Builder acts as a key partner for clients, supporting them from first integration through to full use of the product. What You Will Do Support clients during onboarding, answering questions and addressing challenges as they arise. Work closely with clients to help them integrate reevo’s technology into their workflows. Develop and maintain strong relationships, ensuring clients feel confident and informed throughout implementation. Collaborate with internal teams to refine onboarding processes and share client feedback. Who We’re Looking For Enthusiastic about technology and committed to client success. Comfortable working with others to solve problems and improve processes. Enjoys a collaborative atmosphere and adapts well to change.

Join our team as an Implementation Specialist where you will play a vital role in enhancing our customer experience. Your expertise will help us drive the successful onboarding of clients as we continue to innovate in the recruitment space.Please note that this position is part of Lever's testing environment; applications are not being accepted for this role.At Lever, we have a decade-long commitment to revolutionizing the recruitment process for organizations worldwide, including industry leaders like Netflix and Shopify. We pride ourselves on our people-first culture and are honored to be recognized as one of the best places to work in San Francisco and across the United States. As we scale, we're looking for passionate individuals to join our innovative team.

Join the cutting-edge team at Lever as an Implementation Specialist, where you will play a pivotal role in transforming the recruitment landscape. As a key member of our Customer Success organization, you'll engage directly with customers, helping them navigate their unique recruiting challenges and ensuring they maximize the potential of our innovative hiring software.Lever is a leader in talent acquisition software, trusted by industry giants like Netflix, Shopify, and Spotify, to streamline their hiring processes. We pride ourselves on fostering a people-first culture, recognized as the #1 place to work in San Francisco. As we continue to grow, we are looking for passionate individuals to join our team and contribute to our mission of making hiring transparent and effective.In this role, you will leverage your 3-5 years of relevant experience to support our customers from their initial setup through account training and ongoing support. Your responsibilities will include one-on-one training sessions, data migration, account configuration, and integration of job sites. Your success as an Implementation Specialist is measured by customer satisfaction and their successful adoption of Lever's tools to meet their recruiting goals.

Join Our Innovative Team!At Lever, we are revolutionizing the hiring process by developing cutting-edge recruitment software trusted by industry leaders like Netflix, Yelp, and Spotify. As a Software Implementation Specialist, you will play a crucial role in helping organizations streamline their talent acquisition strategies and enhance their hiring experience.We are honored to be recognized as the #1 workplace in San Francisco and one of the top employers in the United States. Our success is driven by our talented team, and we are committed to nurturing our “Leveroos” and maintaining a culture that prioritizes our people.

Role overview DealPath is hiring an Implementation Manager based in San Francisco, CA. This position guides clients through the rollout of DealPath's software solutions, working closely with internal teams to support client needs and ensure goals are achieved throughout each stage of implementation. What you will do Manage project timelines and monitor key milestones for client implementations Coordinate resources across different departments to keep projects moving forward Ensure implementation activities align with client requirements and expectations Communicate clearly and provide support to clients during the implementation process Requirements Proactive approach to project management and problem solving Comfortable working with cross-functional teams Strong commitment to delivering results for clients Location This role is based in San Francisco, CA.

Join collate as a Senior Implementation Manager and be at the forefront of driving impactful change. In this pivotal role, you will lead our implementation team, ensuring seamless integration of our innovative solutions within client organizations, thereby enhancing their operational efficiency and effectiveness.Your expertise will guide clients through the implementation process, ensuring they achieve optimal outcomes while fostering strong relationships. We are looking for a proactive leader who thrives in a dynamic environment and is committed to exceeding client expectations.

About EngFlowAt EngFlow, we empower developers by significantly speeding up software builds and tests. Our innovative cloud-based, distributed service enhances developer workflows through remote execution and caching, thereby boosting efficiency, productivity, and overall product quality.Supported by leading investors, EngFlow is transforming the way organizations develop software and deliver high-quality products. Our solutions accelerate builds by a factor of 10 or more, while our observability platform offers actionable insights for continuous optimization. Founded by principal contributors to Bazel, we create tools that enable engineering teams—ranging from startups to Fortune 500 companies—to enhance developer velocity and improve build performance.Discover more about our mission, culture, and team: EngFlow | VideoWe are seeking an Implementation Engineer to act as the pivotal technical resource for our customers. You will support engineering teams during trials and ongoing usage, assist in the integration and optimization of their build workflows, and collaborate with internal teams to deliver an exceptional experience.Key ResponsibilitiesServe as the primary technical point of contact for new and existing customers—providing guidance as they adopt and scale our platform.Diagnose, investigate, and resolve complex issues relating to build systems, integrations, and environments.Assist customers in optimizing their utilization of EngFlow’s products, ensuring seamless adoption within their developer workflows.Collaborate with the Engineering team to identify and track product bugs, performance regressions, and feature feedback from the field.Develop and maintain both internal and external documentation to enhance future support and empower developers.Engage with the wider community through forums, Slack, GitHub, and conferences—representing EngFlow’s voice with empathy and technical expertise.Foster a culture of operational excellence through metrics, tooling enhancements, and automation.Requirements3+ years of experience in software development, technical support, SRE, or similar developer-facing roles.Proficiency in troubleshooting and optimizing build systems and workflows.Excellent communication skills and the ability to convey technical concepts clearly to non-technical stakeholders.Experience with cloud technologies and distributed systems is a plus.

About Saris AIAt Saris AI, we are pioneering the future of work within the banking sector from our innovative bases in San Francisco and Montreal. Our applied AI startup is tackling an unprecedented $100 billion annual challenge, which is rapidly expanding, by pushing the limits of multi-turn AI agent systems.Our mission is to address complex automation challenges that necessitate long-context reasoning, tool orchestration across legacy systems, and stringent compliance protocols—where solutions are not yet defined.With a proven track record, we've successfully deployed real agents that manage actual customer workflows. As we expand our customer base and scale our operations, we seek highly technical individuals eager to make a significant early impact.The RoleWe are in search of a dynamic AI Product Manager specializing in Implementation and Onboarding to spearhead AI transformation initiatives in the back offices of banks and credit unions. You will be responsible for guiding customers through their transformation journeys, from initial scoping to full AI deployment, ensuring seamless execution and optimal return on investment. This role merges client-facing collaboration with product-centric documentation and delivery.This position encompasses both customer engagement and product scoping.Your Mission IncludesOverseeing onboarding and implementation across customer departments, ensuring that timelines, scopes, and expectations are synchronized.Conducting discovery calls to identify use cases, edge cases, and integration requirements.Drafting product scoping documents and comprehensive blueprints for agentic AI workflows.Engaging with executive stakeholders, offering clear and compelling insights on how Agentic AI contributes to measurable ROI and transforms operations on a large scale.Collaborating with cross-functional teams including sales, customer success, and product to guarantee customer satisfaction.Who You Are5+ years of experience in implementation, product management, consulting, or enterprise onboarding—preferably with AI products in the banking or credit union sector.Domain experience within the U.S. banking or credit union landscape.Proficient in workflow mapping, use case identification, and translating client needs into product specifications.Excellent communication skills to convey technical concepts effectively to diverse stakeholders.

About DecagonDecagon stands at the forefront of conversational AI technology, enabling brands to deliver exceptional concierge-level customer experiences. Our innovative platform empowers industry leaders such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that facilitate personalized and engaging interactions across multiple channels, including voice, chat, email, and SMS.At Decagon, we envision a future where customer experiences are transformed from mundane support tickets to swift resolutions and meaningful conversations. We take pride in being backed by renowned investors who share our ambitious vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures.Our dynamic team thrives in an office environment, united by a commitment to excellence and rapid execution. Our core values drive our culture: Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle.About the RoleAs a pivotal member of Decagon’s founding Implementations Team, you will spearhead the development and scaling of our world-class AI Agent implementation function. You will be responsible for crafting and executing the strategy that ensures seamless deployments across complex environments, setting the stage for long-term success for our customers.Your role will involve collaborating closely with customer teams to understand their workflows, designing strategies aligned with their objectives, and instilling confidence in their AI journey. You will work cross-functionally with Sales, Product, and Engineering teams to translate customer needs into successful implementations and sustainable outcomes. Your leadership will guide the team through intricate rollouts, ensuring stakeholder alignment and impactful launches.The ideal candidate will possess a blend of technical savvy, executive presentation skills, and a knack for designing repeatable processes that elevate our implementation standards.In this role, you willLead enterprise AI Agent implementations from initiation to rollout, ensuring smooth execution and user adoption.Create customized strategies that integrate Decagon’s platform with each customer’s business objectives.Work closely with Sales, Product, and Engineering teams to define requirements, configure solutions, and guarantee reliable outcomes.Establish best practices for implementation processes to enhance efficiency and effectiveness.

As an Implementation Manager at Benchling, you will play a pivotal role in ensuring the successful onboarding and deployment of our cutting-edge platform for our clients. You will coordinate with various teams, including Product, Engineering, and Customer Success, to tailor solutions that meet customer needs and drive adoption. Your expertise will help clients fully leverage the capabilities of Benchling, ultimately enhancing their research and development processes.

Hover uses proprietary AI and a decade of property data to help people visualize and estimate changes to their homes or buildings. Homeowners, contractors, and insurance professionals rely on Hover’s interactive 3D models, which can be created from a smartphone scan in minutes. Major insurers like Travelers, State Farm, and Nationwide trust the platform, and investors include Google Ventures and Menlo Ventures. The company values curiosity, purpose, and a commitment to supporting customers and each other. Hover encourages diverse perspectives and aims to build an inclusive, high-performance culture focused on growth and excellence. Role Overview The Implementation Manager leads major customer launches, especially for large and complex accounts. This position drives cross-functional coordination, working with Product, Sales, Sales Engineering, Customer Success, and key customer stakeholders to deliver projects on time and with impact. The role manages enterprise programs that deepen customer engagement and value on the Hover platform. Responsibilities include connecting strategy to day-to-day execution, refining processes, and setting high standards for customer implementation. As Hover scales insurance account rollouts, this person will bring structure and accountability to high-stakes projects and help define the future of the implementation function. Key Responsibilities Oversee end-to-end implementation for enterprise customers, ensuring alignment with customer goals and schedules (including stakeholder mapping, milestone planning, risk management, and resource allocation). Develop a strong understanding of the Hover platform and product features to communicate value to both end users and executive leaders. Serve as the main point of accountability for all launch deliverables and cross-team initiatives. Facilitate technical and non-technical meetings with customers, internal teams, and external partners. Anticipate and address challenges to keep projects on track and deliver successful outcomes. Location San Francisco or New York

About CasapCasap is an innovative Series A startup that has successfully raised over $30 million from esteemed investors including Emergence, Lightspeed, and Primary Ventures. Nestled in the heart of San Francisco, our company was founded by visionary product leaders from Robinhood and Chime. We are on a transformative mission to revolutionize banking operations by automating disputes and combating friendly fraud. Our solutions are widely appreciated by both everyday users and prestigious financial institutions.We are currently seeking a dynamic Director of Implementations to spearhead and enhance onboarding and integration processes for financial institutions as we expand our cutting-edge platform at the intersection of automation and Artificial Intelligence.

Join Fieldguide as an Implementation Consultant - Advisory, where you will leverage your expertise to help clients successfully implement and optimize our innovative solutions. You will work closely with clients to understand their needs, guide them through the implementation process, and ensure they achieve maximum value from our services.

About AbridgeAbridge, established in 2018, is dedicated to enhancing understanding in healthcare. Our innovative AI-driven platform is designed to facilitate medical conversations, optimize clinical documentation efficiency, and allow healthcare professionals to prioritize their patients.Our enterprise-level technology converts patient-clinician discussions into organized clinical notes in real time, featuring robust EMR integrations. With the support of Linked Evidence and our specially designed, auditable AI, we uniquely align AI-generated summaries with factual data, enabling providers to quickly trust and verify outputs. As trailblazers in generative AI for healthcare, we are shaping industry standards for the ethical use of AI across healthcare systems.Our dynamic team includes practicing MDs, AI researchers, PhDs, creatives, technologists, and engineers collaborating to empower individuals and enhance care delivery. Our offices are located in the Mission District of San Francisco, SoHo in New York, and East Liberty in Pittsburgh.The RoleAs an Implementation Director - Nursing at Abridge, you will be instrumental in the effective deployment and implementation of our Nursing product with clients. You will serve as the primary liaison for our valued partners, ensuring seamless project execution. Your outstanding communication skills will facilitate collaboration with internal and external stakeholders to deliver projects punctually while surpassing user requirements and expectations.We seek a candidate who flourishes in a startup atmosphere, characterized by viewing challenges as opportunities, a strong execution bias, a touch of nerdiness, and a commitment to team success.What You'll DoLead customer implementations and act as the main contact for Abridge's partners throughout their initial deployments. Establish trust and confidence in our partners and team, ensuring timely implementations with high NPS, and facilitate the transition from pilot projects to comprehensive enterprise partnerships.Oversee the development, coordination, and execution of project plans in partnership with both internal and external cross-functional teams.Accountable for guiding all project phases, including kickoffs, technical configuration, testing, clinician training, go-live, and post-live stabilization.Identify and mitigate project risks and issues, developing contingency plans as necessary.