Technical Deployment Lead, Forward Deployed Engineering - Platform

About the TeamAt OpenAI, our Forward Deployed Engineering (FDE) organization exists at the crucial intersection of product design, engineering, research, and market strategy. We are dedicated to transforming cutting-edge platform capabilities into practical applications by collaborating with design partners, converting raw customer feedback into tangible software, repeatable processes, and robust products.The FDE Platform team acts as a vital leverage function that amplifies the impact of the FDE organization on OpenAI’s products and platform. By integrating with customer-focused FDE pods, we provide hands-on support in areas such as architecture, product development, refactoring, and construction. This position is ideal for collaborative software engineers who are passionate about innovating with fellow creators on state-of-the-art products.About the RoleAs a pioneering Technical Deployment Lead (TDL) for the FDE Platform team, you will play a crucial role in ensuring the success of our earliest deployments with design partners, guiding them from initial planning and defining success metrics through to production and measurable value realization.This role is both operationally intensive and technically demanding: you will foster alignment among OpenAI and customer stakeholders, oversee the delivery plan across interconnected workstreams, and proactively address enterprise constraints to avoid late-stage discoveries. You will collaborate closely with both B2B and FDE Platform teams to ensure precise execution, transparent tradeoffs, and a scalable rollout strategy for our platform design partners. Success will be evaluated based on delivered outcomes and adoption within critical workflows rather than mere activity metrics.Your success will be quantified through impactful platform outcomes, which include successful deployments that deliver measurable value aligned with customer objectives, foster user adoption, and become integral to their workflows. Additional success metrics will encompass delivery reliability (on-time milestones, minimal reopen/churn), operational leverage (reuse of patterns across deployments), capacity for sound judgment under pressure, and product impact (field data that influences roadmaps and architectures).This position is based in San Francisco or New York City. Our hybrid work model requires employees to be in the office three days per week. We provide relocation assistance, and travel up to 50% is expected.In This Role, You WillDefine Pilot Scope and Success Criteria: Collaborate with customer sponsors and technical leads to translate goals into actionable plans, measurable outcomes, and clear acceptance criteria.Oversee Delivery Plans Across Workstreams: Manage the delivery process across multiple interdependent streams to ensure cohesive execution and successful deployment.

About Our TeamAt OpenAI, our Forward Deployed Engineering (FDE) team is dedicated to transforming groundbreaking research into robust production systems. We work closely with our clients to tackle significant challenges, serving as the driving force behind our most intricate large-scale projects. Our agile approach allows us to rapidly transition from prototypes to production, establishing reusable patterns that enhance our platform. We function at the nexus of deployment and development, collaborating extensively with OpenAI Research, Product, and Partnerships.About the PositionAs a Technical Deployment Lead (TDL), you will be instrumental in defining the delivery of sophisticated systems to our clients. You will oversee the construction, shipping, and adoption processes. Your role involves translating business objectives into actionable technical plans, managing daily operations across FDEs, Researchers, and Customer Engineers, and collaborating with customer teams to ensure the delivery aligns with their objectives.You will manage the entire delivery process: engaging with customers to outline workflows and success metrics, ensuring timely shipping of components, and leading readiness and change management efforts for successful adoption. Your responsibilities will include tracking progress, managing dependencies, making sequencing decisions, and driving prototypes from initial concept through to MVP and scaling. Additionally, you will provide field insights to Product and Research to inform roadmaps and priorities.Your success will primarily be measured by the impact of deployments that yield quantifiable value aligned with customer goals, increase adoption, and become integral to their workflows. Other success metrics include delivery reliability (meeting milestones, minimizing reopen/churn), operational efficiency (reusing patterns across deployments), sound judgment under pressure, and product impact (field feedback influencing roadmaps/architectures).This role is characterized by a high level of trust and autonomy. To excel, you will need profound technical project management skills, a strong sense of ownership over outcomes, and an ability to immerse yourself in customer workflows while partnering with their teams to resolve complex engineering challenges swiftly.This position is based in San Francisco. We adopt a hybrid working model, requiring three days in the office each week. Relocation assistance is available, and travel of 25%-50% is anticipated.

Join Metriport as a Forward Deployed Engineer, where you will play a critical role in deploying our cutting-edge solutions directly to clients. In this dynamic position, you'll collaborate closely with our engineering and product teams to ensure seamless integration of our software in various environments. Your expertise will not only help us enhance our technologies but also empower our clients to achieve their business objectives through effective use of our products.

Join Promise as a Forward Deployed Engineering Lead, where you will play a pivotal role in bridging the gap between engineering and implementation. Our ideal candidate will be a dynamic leader who excels in problem-solving, collaboration, and fostering innovative solutions. You will be responsible for guiding technical teams, ensuring successful deployments, and enhancing client relationships through exceptional engineering practices.

Join Our TeamAt OpenAI, our Forward Deployed Engineering (FDE) team collaborates with clients to transform groundbreaking research into scalable production systems. We thrive at the crossroads of client engagement and core platform innovation.Role OverviewAs a Forward Deployed Engineer (FDE), you will spearhead the intricate deployment of advanced models in production environments, working closely with our most significant clients. You will take ownership of the entire project lifecycle, from initial discovery and technical scoping to system design, implementation, and rollout, collaborating directly with customer engineering and specialized teams.Your success will be gauged by how well our solutions are adopted in production, the measurable impact on workflows, and feedback that influences product and model strategies. You will closely interact with our Product, Research, Partnerships, Governance, Risk, Compliance, Security, and Go-To-Market teams.This position is based in San Francisco, following a hybrid work model requiring three days in the office each week. We provide relocation assistance, and travel may be required up to 50%.Key ResponsibilitiesLead technical delivery across multiple deployment phases, from initial prototype to stable production.Develop full-stack systems that provide substantial value to customers and enhance our learning processes.Work intimately with customer teams to understand their requirements and facilitate the adoption of your solutions.Scope projects, plan deliveries, and proactively address potential obstacles.Make strategic decisions about project scope, speed, and quality; adapt plans to ensure successful delivery.Contribute code directly when progress or clarity is essential.Document effective workflows into tools, playbooks, or foundational building blocks for broader use.Provide valuable field feedback to help our Research and Product teams identify areas for model improvement.Ensure team momentum through clear communication and consistent follow-through.Ideal Candidate Profile5+ years of engineering or technical deployment expertise, with a focus on client-facing roles.Experience in scoping and delivering complex systems in dynamic or unclear environments.Proficient in writing and reviewing production-level code across both frontend and backend technologies, particularly Python.

Join Cloudflare as a Forward Deployed Engineer, where you will play a pivotal role in bridging technical solutions with customer needs. In this dynamic position, you will work closely with clients to implement and optimize our network services, ensuring they are effectively integrated into their infrastructure. Your expertise will not only help clients achieve their goals but also contribute to the development of innovative solutions that enhance our offerings.The ideal candidate will possess strong problem-solving abilities and have a passion for technology and customer success. If you thrive in a collaborative environment and are eager to make a significant impact in the tech industry, we want to hear from you!

The RoleJoin us as a pioneering Forward Deployed Engineer at rowspace, where you'll operate at the nexus of advanced technical expertise and impactful customer engagement. In this role, you will manage the technical aspects of customer relationships following sales, integrate seamlessly into their workflows, and design production-ready solutions tailored to their data, driving significant, quantifiable outcomes.Gain firsthand insights into the operational intricacies of investors—their complex data infrastructures, internal systems, and unique challenges. Your observations will inform platform enhancements that elevate the experience for all clients. Collaborate closely with our founders and engineering team, where your contributions will have a substantial impact as we iterate rapidly and reshape the workflows of the world’s most sophisticated investors.What You'll DoEngage directly with customers—create customized integrations and data pipelines, hold regular meetings to grasp their evolving requirements, and design and implement new workflows from inception to deployment.Analyze and optimize—troubleshoot issues related to data retrieval quality, LLM performance, and data ingestion in live production settings.Collaborate with AI Deployment Managers to enhance adoption and explore new use cases.Represent the voice of the customer—identify platform gaps and trends proactively, working alongside engineering and product teams to prioritize essential features, often implementing fixes yourself.Leverage your solutions for broader impact—transform tailored builds into scalable integrations, and develop playbooks that facilitate future customer engagements.What You Bring2–5+ years of experience as a software engineer or in a customer-facing technical role (e.g., FDE, solutions engineer/architect, implementation engineer), preferably in a company delivering direct solutions to clients.Solid technical background—proficient in Python and SQL, capable of navigating complex datasets and real-world data challenges (PDFs, Excel files, inconsistent formats).Familiarity with AI/ML concepts—understanding of RAG, embeddings, LLMs, and retrieval systems. You won't train models but will adeptly debug and optimize them.Customer-centric and results-driven—you are genuinely interested in understanding customers' systems, measuring success by the impact on their operations rather than your output.Self-starter with a builder's mentality—when challenges arise on-site with customers, you take the initiative to resolve them. You enjoy crafting solutions and thrive on figuring out problems independently.

About ConsoleConsole is an innovative AI-driven platform designed to streamline IT and internal support processes. Our mission is to empower companies to scale efficiently without the need for increased headcount, providing employees with immediate solutions to their challenges. Our intelligent agents comprehend the complete context of organizations, managing requests from start to finish and involving human intervention only when absolutely necessary.Leading companies such as Ramp, Scale, Webflow, and Flock Safety trust Console to automate over half of their IT and HR inquiries. We have consistently outperformed competitors in trials and are poised to significantly expand our user base by year-end.Our team is small yet exceptionally talented, characterized by curiosity, agency, and a down-to-earth attitude. At Console, we foster a flat organizational structure where ideas are valued based on merit rather than hierarchy. We are actively seeking extraordinary individuals to meet growing demand, supported by Thrive Capital and distinguished angel investors.The RoleAs a Forward Deployed Engineer at Console, your primary responsibility will be to ensure customer success with our platform. You will collaborate closely with sales, product, engineering, and executive leadership to understand and resolve customer inquiries, while also integrating insights back into our core product development.Key responsibilities include:Assisting support agents in integrating Console to automate long-standing manual workflows.Developing AI tools to analyze support tickets and provide actionable insights to prospective clients on enhancing automation.Influencing product decisions by translating customer feedback into valuable platform enhancements.You will have the opportunity to unleash your creativity, work independently with clients, and influence both the platform and product vision.This position is located in San Francisco, CA. We operate on-site and offer relocation assistance for new hires.Your ProfileYou are a quick learner with a high aptitude and the ability to apply your knowledge across various domains.You possess technical skills, with experience in building systems from the ground up and a desire to understand underlying mechanics.You thrive on collaboration and take ownership of your role in supporting both customers and colleagues.You have entrepreneurial aspirations and a strong desire to learn and grow across multiple areas.QualificationsA minimum of 2 years of experience in a technical role or as a software engineer.Proficiency in programming languages such as Python, Java, or JavaScript.Experience with cloud technologies and API integrations.Strong problem-solving abilities and a passion for delivering exceptional customer experiences.

About Vapi:We are revolutionizing the way humans interact with technology by making voice the primary interface.Our platform is the most adaptable for deploying voice agents, catering to diverse needs.In just two years, we've onboarded over 600,000 developers, with an influx of 2,000 new developers daily.Experience Vapi's capabilities now!Why This Role Is Crucial:Our Enterprise Annual Recurring Revenue (ARR) is growing at an impressive rate of ~5x year-over-year, with prestigious clients such as NYLife and Intuit.We have witnessed rapid deployment and expansion within Enterprises, and we need a Forward Deployed Engineer (FDE) to accelerate these efforts.Your Responsibilities:30 Days: You'll successfully deploy a significant enterprise solution on-site.60 Days: You will identify additional use cases and applications within the team.90 Days: You will develop products that simplify future deployments.Who You Are:You have experience working in a technical role at an early-stage startup.You have served as an FDE at a company we respect.Bonus: You have entrepreneurial experience from building your own startup.Why Join Vapi:Make a Generational Impact: Help create the human interface for businesses worldwide.Ownership Culture: Around 70% of our team members are former founders.Supportive Team: Work with a kind and approachable team led by our Canadian founders, Jordan and Nikhil.Top-tier Investors: Backed by Y Combinator, KP Seed, and Bessemer Series A.What We Provide:Equity Ownership: Competitive salary with substantial equity options.Health Benefits: Comprehensive medical, dental, and vision coverage.Camaraderie: We enjoy team bonding and organize quarterly off-site events.Flexible Time Off: Take the time you need for a healthy work-life balance.

Join the innovative team at Mercor as a Forward Deployed Engineer, where you will play a crucial role in delivering cutting-edge solutions to our clients. In this dynamic position, you will collaborate closely with cross-functional teams to deploy and optimize our products in real-world environments.

About Prima MentePrima Mente is a pioneering AI lab specializing in frontier biology. We are committed to developing our own data, constructing versatile biological foundation models, and translating groundbreaking discoveries into tangible research and clinical results. Our primary objective is to advance our understanding of the brain, aiming to protect it from neurological diseases while enhancing its health. Our talented team of AI researchers, experimentalists, clinicians, and operators is strategically located in London, San Francisco, and Dubai.Role Overview:As our inaugural Forward Deployed Scientist, you will integrate our flagship model, Pleiades, with early partners to explore potential research outcomes and product hypotheses, while leading the development of our Forward Deployment Strategy.Key Responsibilities:Design, manage, and oversee the Forward Deployment function.Directly handle the customer implementation strategy and execution from start to finish.Collaborate closely with early design partners, including research institutes and healthcare providers, to gain a comprehensive understanding of their needs regarding cfDNA fragment analysis, epigenetic embedding, multi-omic integration, and diagnostic reporting.Transform real-world challenges into actionable, deployable solutions by designing and constructing custom pipelines, data ingestion processes, model integration, and tailored output handling.Serve as the primary technical liaison, building trust and guiding the customer's teams.Establish deployment best practices and identify reusable patterns for future implementations.Incorporate findings from deployments back into the R&D roadmap, aiding in prioritizing model enhancements and new features.Who You Are:We value diverse skill sets and do not expect candidates to meet every qualification. Strong candidates typically possess depth in some areas while showing interest in others.Exceptional customer engagement and empathy: you can effectively communicate complex systems to non-technical stakeholders and understand their business challenges, translating these into technical specifications.Strong technical proficiency: adept in programming and scripting languages, particularly Python, with the ability to build bioinformatics pipelines and refine ML models for production settings.Experience in creating tools or frameworks for ML/AI workloads, including data pipelines, infrastructure, and CI/CD processes.A proactive approach towards rapid iteration and adapting project scopes as needed.

ABOUT BASETENAt Baseten, we empower revolutionary AI companies, including Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer, to achieve mission-critical inference. By integrating cutting-edge AI research, adaptable infrastructure, and user-friendly developer tools, we enable organizations at the forefront of AI to seamlessly deploy advanced models into production. Our rapid growth is exemplified by our recent $300M Series E funding, supported by esteemed investors such as BOND, IVP, Spark Capital, Greylock, and Conviction. Join us in creating the essential platform that engineers rely on to launch AI products successfully.THE ROLEAs a Forward Deployed Engineer at Baseten, you will collaborate closely with clients to design, develop, and implement high-scale production AI applications utilizing our platform. You will guide customers through their journey from initial concept to full production deployment, expertly translating vague business objectives into dependable, observable services that meet clear standards for quality, latency, and cost.This position is ideal for innovative engineers eager to gain insights into how modern enterprises adopt AI at scale, and who thrive in environments that blend product development, software engineering, performance optimization, and direct customer engagement.Please note that this is a hands-on engineering role involving coding and software development, complemented by responsibilities in product management, technical customer success, and pre-sales solution engineering.EXAMPLE INITIATIVESExplore these insightful blog posts authored by our Forward Deployed Engineering team: Forward Deployed Engineering on the Frontier of AIThe Fastest, Most Accurate Whisper TranscriptionDeploy Production-Ready Model Servers from Docker ImagesDeploy Custom ComfyUI Workflows as APIs

Join Interface as a Forward Deployed Engineer! We are on the lookout for innovative generalist engineers (machine learning, data, full-stack) who are not afraid to push boundaries and have a strong drive to succeed. If you thrive in a fast-paced environment and believe in building quickly to achieve results, we want you on our team!Who You Are:You make quick, strategic decisions that can be reversed easily.You proactively identify and resolve issues before they are brought to your attention.You are proficient with our technology stack, including TSX, Python, Docker, LLMs, YOLO, Tesseract, PostgreSQL, AWS, and React Native.You have a track record of building impactful products that are actively used.You excel in dynamic and chaotic environments.Your Responsibilities:Engage with users and customers to understand their experiences, challenges, and needs.Design and architect systems that are utilized daily by large-scale enterprises.Develop autonomous data pipelines that efficiently audit vast amounts of documents.Manage scalable infrastructure to support our growing needs.Deliver solutions rapidly, as we believe that perfectionism can impede progress.Real Talk:Collaborate closely with the founding team and our customers.Prioritize user needs over flashy features and trends.Expect to work six days a week at our office.Be ready for an intense working environment in San Francisco, known for its excellent weather and vibrant tech ecosystem.Additional Information:Remote applications are welcomed from candidates around the globe.We offer competitive salaries, substantial equity, and the opportunity to influence early-stage decisions.Receive a $3,000 bonus for successful referrals!About Interface: We are the leaders in autonomous safety solutions for the industrial sector. We are developing an advanced AI-powered auditing platform that identifies and rectifies errors in various industrial documents, including regulatory filings and CAD files. Join us at the forefront of innovation where LLMs, computer vision, and data pipelines converge to redefine compliance and safety standards.

OverviewPulse is at the forefront of addressing a significant challenge in data infrastructure: extracting precise, structured information from intricate documents at scale. Our innovative approach to document understanding merges intelligent schema mapping with advanced extraction models, where traditional OCR and parsing tools often fall short.Based in San Francisco, we are a dynamic, rapidly expanding team of engineers dedicated to empowering Fortune 100 companies, YC startups, public investment firms, and growth-stage businesses. With the backing of top-tier investors, we are on an exciting growth trajectory.Our technology stands out due to its multi-stage architecture, which includes:Specialized models for layout understanding and component detectionLow-latency OCR models tailored for precise extractionAdvanced algorithms for reading order in complex structuresProprietary recognition and parsing of table structuresFine-tuned vision-language models for interpreting charts, tables, and figuresIf you are passionate about the intersection of computer vision, NLP, and data infrastructure, your contributions at Pulse will have a direct impact on our customers and help shape the future of document intelligence.

Join Palona as a Forward Deployed Engineer and be part of a groundbreaking team that's redefining the landscape of adaptive, multimodal AI systems. In this dynamic role, you will merge engineering expertise with customer engagement and practical operations. Collaborating directly with industry operators, you will play a crucial role in guiding AI agents that learn and adapt in real-time.If you thrive on blending technological innovation with human interaction, relish tackling complex real-world challenges, and seek to make a significant impact in live environments, this is the opportunity for you.ResponsibilitiesAs a Forward Deployed Engineer, you will serve as the vital link between our product, our clients, and the AI agents deployed to the field. Your responsibilities will include:Deep Collaboration: Work closely with operators and clients to gain insights into business operations, identify real-world workflows, and translate these into system functionalities.AI Development: Design, scope, and implement adaptive AI agents that evolve with the customer’s environment, creating dynamic systems that improve through ongoing interaction.Application Integration: Build and integrate robust applications that connect Palona’s AI platform with customer infrastructure.Prototyping and Demos: Develop demonstrations, prototypes, and workflows showcasing how adaptive agents can effectively address operational challenges.Field Testing: Troubleshoot real-world edge cases and transform insights from deployments into actionable product intelligence and enhancements.Performance Assurance: Ensure the reliability, safety, and performance of AI agents in fast-paced, operationally intense settings.Relationship Building: Cultivate long-term partnerships where both you and the AI agents evolve alongside the customer.This role is a unique hybrid of engineering and consulting, designed for individuals who possess a blend of curiosity, ownership, and versatility.

Join Cloudflare as a Forward Deployed Engineer, where you will play a crucial role in delivering innovative solutions to our clients. This position involves working closely with customers to deploy and integrate our cutting-edge technologies while enhancing their infrastructure and security.You will be part of a dynamic team that thrives on collaboration and creativity, tackling complex challenges and driving impactful results. If you are passionate about technology and enjoy working in a fast-paced environment, this is the opportunity for you!

Join our dynamic team as a Forward Deployed Engineer in the heart of San Francisco! In this role, you will work closely with clients, leveraging cutting-edge technology to deliver innovative solutions tailored to their needs. You will collaborate with cross-functional teams, ensuring seamless integration and deployment of our products to drive success for our customers.

ABOUT THE ROLE:As a Forward Deployed Engineer at Varick, you will play a pivotal hybrid role that merges engineering prowess with client engagement. You will collaborate directly with enterprise clients, akin to strategists, while also taking on the technical challenge of building solutions. Your responsibilities will include conducting audits, mapping workflows, identifying automation opportunities, and coding the solutions that bring those opportunities to life. You will be the vital link from the initial discovery phase through to deployment.This position demands an individual capable of engaging with C-suite executives, such as CFOs, to analyze their month-end closing processes and then architecting the necessary systems to enhance efficiency. The ideal candidate will possess both the polished client-facing skills and deep technical expertise, as we require a rare blend of both.

At EndeavorAI, we are pioneers in the realm of enterprise AI.Our innovative software serves as the distribution layer for advanced AI models designed to shape the future.We passionately believe that AI will revolutionize sectors such as legal, healthcare, and finance, but our foremost mission is to develop AI that transforms the physical infrastructure necessary for AI's growth.We specifically target the building materials market, which suffers from outdated manual quoting, order entry, and pricing processes—leading to lost revenue and inefficiencies. Our AI solutions are designed to optimize these processes, leading to rapid market adoption. Once we dominate this sector, we'll expand into other industries. Our immediate goal is to secure our position in this market as it is crucial for our next phase of growth.While labs innovate future models, we focus on the last-mile delivery, ensuring reliable results that integrate seamlessly with existing ecosystems.Our Core Principles:We embrace boldness, especially when faced with challenges deemed impossible.We are committed to seeking the truth, prioritizing clarity over comfort.We will succeed, and we dedicate ourselves fully to achieving that success.Role Overview | Forward Deployed EngineerIn the role of Forward Deployed Engineer, you will collaborate closely with our clients to tackle their most pressing technical challenges, crafting tailored solutions as both an engineer and a trusted advisor. Your days will vary significantly; one day you may be on-site with a client, the next diving deep into code, and the following presenting your solutions to executive teams. This position demands adaptability and the ability to thrive in an environment where requirements are still being defined. If you enjoy diverse tasks, value relationship building, and are energized by solving intricate problems in dynamic settings, this is the opportunity for you.

Coframe is looking for a Forward Deployed Engineer based in the SF Bay Area. This role centers on building custom integrations, refining client workflows, and delivering solutions for large enterprise customers. Key Responsibilities Work directly with strategic enterprise clients to understand their technical needs and challenges Design and implement integrations tailored to each client’s environment Optimize existing workflows to create measurable improvements Collaborate with engineering and product teams to develop effective solutions Help expand Coframe’s presence within major customer accounts Role Details This is a hands-on position that blends technical problem-solving with frequent customer interaction. Forward Deployed Engineers at Coframe bridge engineering, product, and client priorities, taking on complex enterprise projects that contribute to both client outcomes and company growth.