Technical Account Manager at Intrinsic Safety | San Francisco

At Intrinsic Safety, we're leveraging innovative technologies to tackle some of the most challenging issues of our digital era using safe and effective AI solutions. Your contributions will play a pivotal role in assisting fraud prevention and Trust & Safety teams, enabling them to concentrate on impactful tasks rather than repetitive manual reviews. We're experiencing rapid growth, partnering with some of the largest and most dynamic social media and online service platforms.We are on the lookout for an exceptional Technical Account Manager (TAM) to join our core Customer Success team. In this role, you will be crucial in ensuring our customers—particularly our enterprise clients—derive maximum value from Intrinsic Safety by providing expert technical support and guidance. You will act as the essential link between our advanced AI platform and our customers' technical teams, fostering deep platform adoption, troubleshooting complex issues, and facilitating their long-term success. This is a unique opportunity to contribute to our mission by transforming intricate technical challenges into practical solutions that effectively combat fraud and abuse.This role requires in-person attendance at our San Francisco office.Your ResponsibilitiesPost-Integration Technical Partnership: Serve as the main technical liaison for our enterprise customers post-deployment. Gain a thorough understanding of their unique technical environments and data flows as they interact with the Intrinsic Safety platform.Drive Ongoing Technical Adoption & Optimization: Assist customers in navigating advanced platform features and configurations to ensure they maximize the benefits of Intrinsic Safety’s offerings.Build Scalable Technical Resources: Develop and enhance our knowledge base, technical documentation, and best practice guides to empower both customers and the Customer Success team.Strategic Technical Troubleshooting & Resolution: Identify and resolve sophisticated technical challenges that arise after implementation, working closely with engineering and product teams to deliver scalable solutions.Product Evolution: Act as a key contributor to the continual improvement of our product offerings.

We are seeking an ambitious and organized Chief of Staff to join our dynamic team in San Francisco. This role is pivotal in helping us scale our operations and navigate through the exciting challenges of growth.As Chief of Staff, you will collaborate closely with the CEO to define and streamline our operational cadence. You will take charge of executing essential tasks across various functions, including recruitment, finance, and the implementation of new initiatives. Being part of a lean team means your decisions will directly impact our trajectory, and you will have the autonomy to shape our processes and outcomes.Key ResponsibilitiesOversee internal operations, including financial management and human resourcesManage day-to-day administrative tasks such as payroll, expense tracking, and vendor relationsLead recruitment efforts, conduct interviews, and onboard new team membersDrive new initiatives and special projects focused on growth, sales, marketing, and partnershipsSupport the go-to-market strategy for the enterpriseDevelop and automate processes that enhance efficiency as we scaleThis is a high-impact role for a motivated individual eager to become a top-tier operator. You will gain hands-on experience across various domains such as recruitment, marketing, operations, and customer development. As our company expands, so will the scope of your responsibilities and opportunities.

Role OverviewAt Variance, we are revolutionizing the way machines make critical judgment calls at scale. Our mission is to develop AI agents that tackle complex challenges in risk investigations, fraud detection, and identity verification.Based in the vibrant tech hub of San Francisco, our close-knit team comprises talented individuals with backgrounds from top AI labs and previous startup experiences. We cater to an impressive clientele, including Fortune 500 companies, global marketplaces, and regulated financial institutions. Success in this competitive landscape demands not only robust products and engineering but also building trust with discerning buyers and seamlessly integrating into essential workflows.We are seeking a driven Enterprise Sales Engineer to spearhead the technical aspects of our enterprise sales approach. In this role, you will collaborate closely with account executives, founders, and prospective clients to comprehend their workflows, conduct technical discovery, create engaging demos, and demonstrate how Variance delivers unparalleled value in high-stakes settings. This pre-sales opportunity is ideal for a technically adept individual who excels at client engagement and is passionate about enabling large enterprises to embrace trustworthy AI solutions.This position requires in-person presence at our San Francisco office.

Join Our Team as a Software EngineerAt intrinsic-safety, we are at the forefront of developing AI agents that tackle complex decision-making in risk investigations, fraud detection, and identity verification. Our mission revolves around empowering machines to make the most challenging judgment calls efficiently and accurately.As a dynamic and compact team based in San Francisco, we are addressing challenges that impact billions of transactions and entities. Our clientele includes renowned Fortune 500 companies, global marketplaces, and regulated financial institutions. If you are driven by ownership, quick execution, and collaboration with founders, you will thrive here.

Role OverviewAt Variance, we are at the forefront of teaching machines to execute high-stakes judgment calls on a large scale. This involves developing AI agents that navigate the complex domains of risk investigations, fraud detection, and identity verifications.Our San Francisco-based team is small yet exceptionally talented, comprising former founders and specialists from leading AI laboratories. We cater to an impressive clientele, including Fortune 500 companies, global marketplaces, and regulated financial institutions. If you are passionate about taking ownership, working swiftly, and collaborating closely with founders, you will thrive in our environment.We are seeking a Security Engineer to help establish a robust security foundation. You will collaborate across product, infrastructure, and internal systems to ensure that Variance is secure by design, enabling us to meet the rigorous standards needed to deploy AI in critical workflows for the world’s largest corporations.

Join our dynamic team at Intrinsic Safety as an Enterprise Account Executive. In this pivotal role, you will be responsible for driving sales and fostering relationships with key enterprise clients. Your expertise will contribute to the growth and success of our innovative safety solutions.We are looking for a passionate professional who thrives in a fast-paced environment, excels in building strong client connections, and is driven to achieve targets. You will work closely with cross-functional teams to deliver outstanding service and value to our clients.

Role OverviewAt Intrinsic Safety, we are pioneering the development of AI systems capable of making critical decisions in high-stakes environments such as risk investigations, fraud detection, and identity verification. Our dedicated team in San Francisco is at the forefront of tackling complex challenges where traditional AI solutions often fall short.We are in search of a Research Engineer to play a pivotal role in shaping our model evaluation strategies. You will be responsible for creating benchmarks, datasets, and evaluation frameworks that accurately assess our systems’ performance in real-world scenarios. This position bridges research, product development, and engineering, focusing on rigorous evaluations that reflect actual customer workflows and identify key failure points to propel the next generation of AI advancements.

Join Us as a Product EngineerAt Variance, we are at the forefront of teaching machines to navigate complex decision-making processes at scale. Our mission involves developing AI agents designed to combat fraud, scams, and abuse with high precision.Based in San Francisco, our small but highly skilled team is dedicated to solving challenges that impact billions of events and entities. We proudly serve a diverse clientele, including Fortune 500 companies and global marketplaces, as we strive to save millions of hours of human labor. If you excel in environments that demand ownership, speed, and collaboration with founders, you'll thrive here.Who You Are:You possess a deep passion for craftsmanship and have clear opinions about your work.You are familiar with our technology stack: React/Next.js, TypeScript, MySQL, and ClickHouse. However, we prioritize foundational skills over specific technologies.You thrive on owning features from backend development to a polished user interface and deployment.You are excited by the opportunity to create AI interfaces that have the potential to save lives.Your Responsibilities:Deliver end-to-end features with iteration cycles that are measured in hours, rather than months.Expand our product into new sectors and workflows through swift pilots and live demonstrations.Collaborate directly with the founders on large-scale, pioneering challenges.Design systems where AI algorithms make real-time decisions, ensuring a balance between accuracy, speed, and user confidence.Our Culture:We foster a culture of ownership, urgency, and craftsmanship. We encourage spirited discussions, innovative ideas, and creating work we take pride in. Our team operates fully in-person in San Francisco.What We Offer:A competitive salary accompanied by meaningful equity.Comprehensive healthcare options, including platinum-level medical, dental, and vision coverage.Unlimited paid time off (PTO), sick leave, and parental leave.Monthly reimbursement of up to $100 for personal health and wellness expenses.401(k) retirement plan.

Join Variance: a pioneering company dedicated to developing an advanced AI platform that effectively manages adversarial risk and investigations.Our AI agents analyze billions of events each day, safeguarding millions of users from spam, scams, and various forms of abuse. We are looking for a dynamic Forward Deployed AI Engineer who will take charge of strategizing and implementing our innovative product within customer data infrastructures to address real-world challenges at an extensive scale. Our clientele comprises Fortune 500 firms and thriving tech unicorns, and we are on a rapid growth trajectory.This position is in-person at our San Francisco office.Your Daily Responsibilities:Lead the entire integration strategy of Variance for our enterprise customers.Collaborate closely with clients to comprehend their unique requirements and align their strategies with Variance.Develop GenAI-powered workflows and automation capable of handling billions of events.Act as the primary technical liaison for our users, ensuring ongoing support and guidance.Qualifications:Excellent communication and interpersonal abilities, capable of thriving in a team-focused atmosphere.Demonstrated experience with LLM solutions and a profound understanding of GenAI.Proficient in programming languages such as Python, Java, or Typescript.Self-motivated and adept at navigating uncertain situations.What We Provide:Comprehensive health care benefits, including platinum-level medical, dental, and vision insurance.Unlimited PTO, sick leave, and parental leave.Up to $100 monthly reimbursement for personal health and wellness costs.Complimentary lunch and dinner.401(k) retirement plan.

At Braze, we've cultivated a team of approachable, kind, and passionate individuals. We believe in sparking that passion by setting ambitious standards, promoting collaboration, and fostering work-life balance as we navigate our rapid global expansion, all while championing equity and opportunities both within and outside our organization.To thrive in our environment, you must be ready to set high expectations for yourself and your peers. There’s always a way to contribute: exercising autonomy, embracing accountability, and being receptive to new perspectives are crucial to our ongoing success.Our insatiable curiosity and eagerness to share our diverse interests create a vibrant culture filled with balance and energy.If you are motivated to tackle exciting challenges and are proactive in the face of change, you will be empowered to make a significant impact here, backed by a dynamic and passionate team. If Braze resonates with you as a place where you can excel, we look forward to meeting you.WHAT YOU'LL DOAs a Technical Account Manager, you will take ownership of the ongoing technical relationship for customers in your portfolio throughout their entire lifecycle, closely collaborating with the Customer Success and broader account teams. This role acts as a trusted technical advisor, responsible for defining the Braze technology strategy for clients who have opted for the TAM premium service offering while helping them unlock the full potential of the Braze platform.Your primary focus will be to enhance value, retention, and adoption of Braze’s products throughout the customer lifecycle, serving as the technical liaison between Braze and your client’s product and engineering teams. You will need to comprehend customer requirements fully and proactively drive technical initiatives that align with their business objectives.You will manage a portfolio of named accounts, typically within the Enterprise and Strategic classifications, which present unique challenges in terms of geography, scale, and complexity.This role offers you the chance to leverage your experience as a product and implementation expert, business analyst, problem solver, and customer success professional, combined with a high level of product and technical expertise, to deliver impactful engagements that yield tangible results for some of Braze’s most advanced customers.

Join Airwallex as a Senior Technical Account ManagerAt Airwallex, we are redefining the financial landscape for global businesses through our innovative payment solutions. With a robust infrastructure and advanced software, we empower over 200,000 businesses, including notable names like Brex, Rippling, Navan, Qantas, and SHEIN, to seamlessly handle their accounts, payments, treasury, and embedded finance on a global scale.Founded in Melbourne and now operating from 26 offices worldwide, our team of over 2,000 talented professionals is committed to creating the future of financial technology. As a company valued at $8 billion and supported by prestigious investors such as T. Rowe Price, Visa, and Sequoia, we are looking for driven individuals ready to make an impact in their careers.What We ValueWe seek builders with an entrepreneurial spirit who are eager to make a difference. You will need strong expertise and analytical skills, along with a passion for our mission and operating principles. You should be able to make quick, informed decisions, delve deep into challenges, and balance speed with thoroughness. Collaboration and humility are key; we expect you to transform ideas into tangible products while maintaining a proactive approach to problem-solving using AI technologies.Join us in tackling complex challenges alongside exceptional teammates as we shape the future of global banking.About Our TeamThe Merchant Services team collaborates with clients to unlock their potential using Airwallex products, driving growth and success. We play a crucial role in influencing revenue growth across our product suite and work closely with sales, strategy, product, and engineering teams to ensure our clients receive the best possible experience. As the primary technical liaison and trusted advisor, we support clients throughout the pre-sales, integration, and post-launch stages, equipping them with the tools they need to thrive in a dynamic market.

Join the ranks of DigitalOcean, where you can embark on a transformative career journey within a vibrant community of innovative thinkers. Our mission is to simplify cloud computing for everyone, and we are seeking individuals who are driven by a growth mindset and the desire to make a significant impact. If you thrive in a fast-paced environment that champions creativity and collaboration, this is the right place for you. We celebrate success together, learn from one another, and strive to empower dreamers and builders across the globe.We are on the lookout for a Strategic Technical Account Manager (TAM) who is committed to fostering impactful relationships with senior stakeholders and adept at aligning infrastructure solutions with business strategies.As a Strategic Technical Account Manager at DigitalOcean, you will become part of a high-energy team focused on pioneering advancements in cloud computing and artificial intelligence.Your Responsibilities:Strategic Relationship ManagementManage the technical relationship with our most valued clients, including Fortune 500 companies and leading global tech firms.Act as a trusted advisor and primary technical contact for executive-level stakeholders, cultivating deep and enduring partnerships.Facilitate regular technical and strategic alignment meetings (QBRs, EBRs) to proactively guide the customer’s infrastructure roadmap.Serve as a thought partner, encouraging customers to modernize and scale their AI/ML and GPU workloads utilizing cutting-edge cloud architectures.Executive Presence & InfluenceEngage confidently with C-level and VP-level executives, articulating insights with clarity and authority.Deliver impactful presentations suitable for boardroom discussions, focusing on architectural decisions, cost-performance trade-offs, and innovation potentials.Navigate complex organizational structures to maintain alignment and control at all levels within DigitalOcean.Technical Consultation & Innovation SupportProvide expert advice on architecting and scaling AI/ML, containerized, and GPU-intensive workloads on DigitalOcean.Assist clients with architectural planning, workload migration strategies, performance optimization, and incident management.Collaborate with engineering and product teams to overcome customer challenges and influence the product roadmap based on enterprise requirements.

About WatershedWatershed is a pioneering enterprise sustainability platform that empowers organizations to effectively manage climate and ESG data. Renowned companies such as Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens utilize Watershed to generate audit-ready metrics for both voluntary and regulatory reporting, including CSRD, while driving genuine decarbonization efforts. We are in search of passionate team members who are eager to contribute to product development, thrive in a mission-driven startup environment, and play an integral role in shaping our dynamic team culture.With offices located in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, and Mexico City, along with remote team members across the US and Europe, we invite you to explore the opportunity to join our innovative team!The RoleWe are seeking a highly skilled Technical Accounting Lead to take ownership of some of the most intricate and judgment-intensive areas of our financial statements. In this pivotal role, you will not only reference guidance but also architect the strategic framework, craft comprehensive memos, and operationalize key accounting standards for our high-growth software business, all within a rapidly evolving market and regulatory environment.You will act as the primary technical accounting authority at Watershed, serving as the subject matter expert on critical topics such as Revenue Recognition (ASC 606), Capitalized Commissions (ASC 340-40), and Internally Developed Software (ASC 350-40). In addition to your technical expertise, you will actively engage in month-end close processes, audit preparation, execution, and financial statement reporting, collaborating closely with finance teams and other departments throughout the company.This position is ideally based in one of our hubs in San Francisco or New York City, but we are open to considering remote candidates within the US as well.

DigitalOcean seeks a Senior Technical Account Manager in San Francisco to serve as the main technical contact for clients. This role centers on building strong client relationships and supporting customers as they navigate DigitalOcean’s cloud solutions. Role overview The Senior Technical Account Manager acts as the trusted point of contact for customers, helping them make the most of DigitalOcean’s products and services. Success in this position depends on a mix of technical understanding and a commitment to outstanding client service. What you will do Serve as the primary technical liaison for assigned customers Guide clients through the details of DigitalOcean’s cloud offerings Support client engagement and help address technical questions or challenges Work to ensure client satisfaction and long-term loyalty Key strengths Strong relationship-building skills Ability to communicate technical concepts clearly Focus on delivering excellent service to clients

Role Overview Modern Treasury is hiring a Technical Account Manager in San Francisco. This role manages the full post-sale customer journey, starting with onboarding and implementation and continuing through ongoing operational support and growth. What You Will Do Guide customers through onboarding and integration with Modern Treasury’s APIs Act as a technical consultant and account lead, helping clients design and scale money movement systems Work closely with developers, product managers, and payments teams to ensure successful implementation and ongoing use Support customers in managing financial infrastructure with a focus on precision, reliability, and scalability Collaboration and Focus This position sits at the intersection of engineering, product, and operations. Expect regular collaboration with both internal teams and client stakeholders. AI and Technical Skills Modern Treasury integrates AI deeply into its operations. Candidates comfortable with AI tools and interested in advancing AI best practices will thrive in this environment.

Join Wispr FlowAt Wispr Flow, we are revolutionizing the way you interact with technology, making it as effortless as conversing with a close friend.We take pride in being the leading voice dictation platform that users prefer over traditional keyboards, thanks to our unparalleled understanding right from the first attempt. Our system is context-aware, personalized, and accessible on both desktop and mobile devices.Looking ahead to 2026, we are excited to expand beyond dictation into developing native actions, establishing an agentic framework that seamlessly understands user intents and operates reliably.Our dynamic team comprises AI researchers, designers, growth strategists, and engineers who are dedicated to redefining human-computer interaction from the ground up. We cherish teammates who take initiative, communicate transparently, are user-centric, and pay attention to detail. Here, spirited discussions, truth-seeking, and making a real-world impact are at the core of our culture.Our success is reflected in our impressive growth trajectory, with a 150% revenue increase each quarter over the last year and $81M raised from top-tier venture capitalists and renowned angel investors.

The Center for AI Safety (CAIS) is at the forefront of research and advocacy dedicated to minimizing societal risks associated with artificial intelligence. Our mission is to tackle the most pressing challenges posed by AI through innovative technical research, strategic field-building initiatives, and active policy engagement, alongside our affiliated organization in Washington, D.C., the Center for AI Safety Action Fund. We are seeking a meticulous and organized Operations Manager to join our team. In this pivotal role, you will address a variety of operational challenges and develop robust systems from the ground up. The ideal candidate will significantly enhance our operational efficiency and contribute to our mission of promoting safer AI technologies.

Join the dynamic team at dev2 as an Account Manager in the vibrant city of San Francisco! In this critical role, you will be responsible for managing client relationships, understanding their needs, and ensuring exceptional service delivery. Your proactive approach will help drive client satisfaction and retention.

Join PagerDuty as an Account Manager in San Francisco, where you will play a pivotal role in driving customer success and satisfaction. As an Account Manager, you will manage relationships with key clients, ensuring they receive exceptional service and support. You’ll work closely with various teams to maximize the value of our service offerings, while identifying opportunities for growth and expansion within existing accounts.

Join our innovative team at Intrinsic Safety, where we leverage cutting-edge technologies to tackle some of the most challenging issues of the digital era using safe and effective AI. Your role will be pivotal in enabling Trust & Safety teams to minimize time spent on tedious manual reviews and investigations, empowering them to focus on what truly matters. By transforming the methods these teams use to protect their communities from various threats, including spam, scams, misinformation, hate speech, and physical security issues, you will significantly impact the lives of many individuals. We are experiencing rapid growth, serving major social media and online service platforms.We are seeking our inaugural Business Development Representative (BDR) to spearhead pipeline growth and assist in scaling our sales efforts. In this role, you will be responsible for outbound prospecting, qualifying leads, and scheduling meetings with decision-makers across online marketplaces and digital platforms. Collaborating closely with the go-to-market (GTM) team, you will refine messaging, optimize outreach strategies, and cultivate relationships with potential customers. This is a high-impact position that offers the chance to shape our sales approach and advance your career as we grow.This position requires in-person attendance at our San Francisco office.Key Responsibilities:Generate and qualify leads through strategic outbound prospecting, focusing on trust & safety, legal, and compliance leaders.Implement multi-channel outreach strategies via email, phone, and LinkedIn to engage key decision-makers and secure discovery meetings.Conduct initial conversations to assess prospect needs, evaluate fit, and ensure seamless transitions to the GTM team.Accurately track outreach activities, interactions, and pipeline progress in our CRM system.Provide insights from customer interactions to refine our sales messaging, ideal customer profile, and go-to-market strategy.