Strategic Finance Analyst for Customer Experience & Professional Services

Benchling creates software that helps biotech organizations move discoveries from the lab to the market with fewer delays. The company focuses on removing barriers in scientific progress by connecting structured data and AI with real-world research. Role overview The Strategic Finance Analyst for Customer Experience and Professional Services works to improve operational efficiency and financial results. This position collaborates directly with business leaders to analyze data, manage budgets, and support projects that contribute to company growth. What you will do Work closely with leaders in Customer Experience and Professional Services Perform financial analysis to support decision-making Oversee and monitor budgets Assist with strategic initiatives that drive growth Location This role is based in San Francisco, CA.

Join our dynamic team at speak as a Strategic Finance Analyst. In this pivotal role, you will be responsible for developing financial strategies that drive our business growth and efficiency. You will analyze financial data, prepare reports, and work closely with cross-functional teams to enhance our strategic initiatives.

Join Benchling as we transform the biotechnology landscape for the AI age. We are dedicated to accelerating the transition of scientific discoveries to real-world applications, making research processes faster and more efficient.Benchling provides an innovative AI platform utilized by over 200,000 scientists globally, including leading organizations like Sanofi and Moderna. Our technology empowers scientists to design experiments, capture structured data, and seamlessly integrate AI into their workflows.ROLE OVERVIEWWe are in search of a Strategic Finance Analyst, Corporate to enhance our Strategic Finance team. In this pivotal role, you will contribute significantly to our monthly and quarterly financial close processes, budgeting, forecasting, and expense management, while driving projects that align with our long-term growth strategy. You will also work collaboratively across departments to streamline processes that facilitate Benchling's expansion.RESPONSIBILITIESAssist in the preparation of monthly and quarterly financial reports for the CFO, leadership team, and Board of Directors, supporting consolidated strategic and financial planning.Engage with Strategic Finance and Accounting teams on month-end close, forecasting, headcount and expense analysis, and budget allocations.Collaborate cross-functionally to evolve financial reporting systems and processes for enhanced forecasting and performance analysis, identifying opportunities for automation and process improvement.Interpret financial results, identify key trends, evaluate business risks and opportunities, and effectively communicate insights.Conduct ad hoc financial modeling and analysis to support strategic initiatives across various teams, contributing to long-range planning and forecasting models that inform decision-making.

Airtable is a pioneering no-code application platform that empowers professionals at all levels to expedite their essential business processes. Trusted by over 500,000 organizations, including 80% of the Fortune 100, Airtable is redefining productivity and collaboration.We are seeking a Strategic Finance Analyst to join the Airtable team, where you will play an instrumental role in shaping the trajectory of our Self-Serve business. This position offers a unique chance to drive topline forecasting, strategic planning, and analytical insights within a rapidly expanding SaaS environment. You will collaborate closely with leaders in Finance, Product, and Marketing, manage crucial revenue models, and provide actionable insights that guide executive and board-level decisions. If you're prepared to pivot from transactional tasks to a role with tangible impact, this opportunity is for you.

About SpotOnAt SpotOn, we are dedicated to empowering independent restaurants with cutting-edge technology that helps them thrive in a competitive market. Our suite of solutions, which includes an award-winning point-of-sale system and AI-driven profit optimization tools, enables operators to enhance their profitability, streamline their operations, and retain top talent. We pride ourselves on providing support through our passionate team members who genuinely care about restaurant success.Recognized as the #1 Restaurant POS by G2 (Fall 2025), based on user feedbackNamed the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra usersHonored as a Great Place to Work and recognized among Built In’s Best Workplaces for multiple consecutive yearsWe are fast-paced, dedicated, and advocate fiercely for independent restaurant operators, enabling them to pursue their passion. If you are eager to make a meaningful impact with dedication and enthusiasm, SpotOn is the ideal place for you.We are currently seeking a Senior Analyst, Strategic Finance to join our finance team and help establish a scalable, data-driven foundation for growth across our organization. In this dynamic and collaborative role, you will support both accounting and go-to-market (GTM) operations by enhancing core reporting systems, driving financial insights, and facilitating informed decision-making across various departments.This position is hybrid, with 3 days a week in our San Francisco office.

About Our TeamJoin the Strategic Finance team at OpenAI, where we drive financial insights and strategic guidance to propel the company toward its long-term objectives. We collaborate across various departments to allocate and optimize our resources for maximum impact.Our focus within Strategic Finance is on enhancing the financial performance of our B2B products and go-to-market functions, ensuring a strong connection between our financial goals and overarching company strategy. We work closely with leaders across Product, GTM, Research, Partnerships, and Operations to:Lead operational planning, financial forecasting, and performance management for our B2B division.Deliver actionable insights on B2B product performance to inform strategic resource allocation.Establish the financial frameworks necessary for scaling and accelerating growth.About the RoleWe are seeking analytical and strategic finance professionals who can independently drive initiatives while collaborating with senior leaders in the B2B space. This is an exciting opportunity to shape the financial trajectory of cutting-edge AI products and initiatives at the intersection of strategy, finance, and technology.This position is based in San Francisco, CA. We embrace a hybrid work model of three days in the office each week and provide relocation assistance to new hires.In this role, your responsibilities will include:Acting as a strategic finance partner for our B2B Product and GTM teams.Overseeing B2B financial planning related to revenue, gross margin, and operational expenses for annual budgets, rolling forecasts, and long-range planning.Developing and managing critical metrics to evaluate product performance, unit economics, sales productivity, and compute efficiency.Conducting trend analyses to derive actionable insights that guide strategic decision-making and day-to-day operations.Building and enhancing FP&A processes, including forecasting methodologies and performance reporting that enhance accountability and decision-making speed.Supporting key strategic initiatives, including pricing strategies, deal structuring, and business case development for growth opportunities and new launches.Managing the complete financial oversight of budgets, ensuring effective resource allocation and performance monitoring.

Join Airbnb as the Principal of Customer Support in Strategic Finance, a pivotal role designed for visionary leaders who are passionate about enhancing customer experiences through strategic financial insights. In this role, you will steer customer support initiatives, ensuring alignment with financial strategies, while nurturing an environment of excellence and innovation.

About Distyl AIDistyl AI specializes in creating robust AI systems designed to enhance core operational workflows for Fortune 500 companies. With the backing of a strategic alliance with OpenAI, proprietary software accelerators, and extensive expertise in enterprise AI, we deliver effective AI solutions that yield rapid value within a quarter.Our offerings have empowered Fortune 500 clients across various sectors, including insurance, consumer packaged goods, and non-profit organizations. By joining our team, you will assist companies in identifying, developing, and realizing value from their GenAI investments, often for the first time. We prioritize a customer-centric approach, working backward from the client's needs and ensuring accountability for delivering both financial benefits and enhanced user experiences.Distyl is directed by experienced leaders from renowned organizations like Palantir and Apple, and is supported by prestigious investors including Lightspeed, Khosla, Coatue, Dell Technologies Capital, Nat Friedman (Former CEO of GitHub), Brad Gerstner (Founder and CEO of Altimeter), and board members from over a dozen Fortune 500 companies.Position OverviewIn the role of Strategic Account Executive for Customer Experience (CX) Solutions, you will manage a select number of high-profile enterprise accounts and spearhead intricate, high-stakes sales processes aimed at promoting Distyl's CX solution portfolio.You will be selling tailored, outcome-oriented CX solutions, including conversational commerce, agent assistance, next-best-action strategies, personalization, and proactive retention strategies to CX, Operations, and Technology leaders at Fortune 1000 organizations. These offerings are not generic AI services; they are well-defined solutions with clear scopes, success metrics, and repeatable implementation frameworks.This role carries a sales quota and is ideal for a top-performing enterprise salesperson who excels in defining market categories and is adept at finalizing multi-million-dollar CX transformation agreements with senior executives.Key ResponsibilitiesEnterprise Sales Strategy (CX Solutions)Take ownership of and successfully close complex, multi-stakeholder enterprise sales for Distyl's CX solutions.Guide long-cycle sales initiatives involving stakeholders from CX, Operations, IT, Data, and Security.Propose solutions linked to quantifiable CX and revenue outcomes.

At Qualia, we are proud to offer the foremost B2B real estate technology that revolutionizes the home buying and selling journey, making it simple, secure, and enjoyable. Our suite of products, catering to both SMBs and Enterprises, unites stakeholders from the real estate ecosystem—homebuyers, sellers, lenders, title and escrow agents, and real estate agents—on a cohesive digital closing platform. This integration enhances clarity and transparency in real estate transactions, allowing millions of consumers nationwide to close on their homes with ease each year. WHAT YOU'LL WORK ON As a vital member of the Strategic Finance Team, your contributions will be key to Qualia's expansion. You will gain insights into all facets of our operations and collaborate closely with various teams to assess performance and identify improvement opportunities. This role offers a unique chance to delve deep into the workings of a rapidly growing tech firm, cultivate your analytical skills in a setting where AI is transforming workflows, and be a pivotal player in our ongoing success. RESPONSIBILITIES Deliver analytical depth and strategic suggestions regarding the business's revenue and cost dynamics. Develop and maintain our comprehensive playbook of financial models and reports for detailed analyses, ensuring their quality, promptness, and precision. Utilize AI tools to expedite analyses, derive insights, and enhance the efficiency and accuracy of financial decision-making. Assess organizational trade-offs and play a crucial role in operational strategy decisions. Engage in pricing strategies, product rollouts, and evaluation of investment and business opportunities, including our expanding AI product offerings. Assist in high-visibility initiatives such as fundraising and board meetings. Establish and track vital success metrics while communicating insights across teams. Continuously refine and scale Qualia's financial processes to support our growth. Execute ad hoc projects and investigations as needed. YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH 3+ years of experience in investment banking, trading, consulting, or a high-growth tech company with a focus on decision-making analysis and financial modeling. Proficient in Excel, capable of transforming raw data into comprehensive models from the ground up. Experience with AI tools (e.g., Claude, ChatGPT, Gemini) to elevate analytical processes.

At Anaplan, we pride ourselves on being pioneers dedicated to enhancing business decision-making through our advanced AI-powered scenario planning and analytical platform, empowering our clients to stay ahead of their competition and rapidly evolving market conditions.What binds Anaplanners across various teams and regions is our shared dedication to our customers’ success and our Winning Culture.Our clientele includes some of the most prestigious names in the Fortune 50, such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, among over 2,400 global companies that trust our top-tier platform.Our Winning Culture is the driving force behind our team of innovators. We celebrate diversity of thought and ideas, foster leadership at all levels, pursue ambitious goals, and take joy in recognizing our achievements—both big and small.Guided by principles of strategic leadership, value-based initiatives, and disciplined execution, you will find inspiration, connection, development, and rewards here. We welcome everything that makes you unique; join us in creating what’s next—together!Are you a strategic thinker who excels at the intersection of business and technology? Do you possess extensive consulting expertise and practical solution design experience in Finance, Sales Performance Management, or Workforce Planning? If so, we invite you to apply for the role of Principal Solution Architect, where you will spearhead transformative planning engagements across the AMER region.This role goes beyond typical implementation; it’s a consulting-focused position where you will shape strategies, influence executives, tackle complex business challenges, and deliver enterprise planning solutions that yield significant business value. You will collaborate with Anaplan's commercial and product teams, showcasing your proficiency in Anaplan Applications and Platform while working alongside Account Executives, Pre-sales, Professional Services sales, and product leaders.

Join Fastly, a leader in edge cloud technology, dedicated to enhancing connectivity and creating exceptional digital experiences. Our innovative edge cloud platform allows customers to quickly, securely, and reliably serve their applications at the Internet's edge, ensuring optimal performance. Trusted by industry giants like GitHub, Yelp, Paramount, and JetBlue, we aim to build a more trustworthy Internet. Be a part of this transformative journey.We are currently seeking a passionate and analytical Senior Financial Analyst to join our Strategic Finance team. This unique position lies at the intersection of Financial Planning & Analysis, Investor Relations, and Data Analytics, focusing primarily on financial modeling, forecasting, and business collaboration. If you're eager to learn and transform data into actionable insights, we want to hear from you!

About AirGarageAt AirGarage, we are dedicated to revolutionizing real estate by digitizing parking management. Our innovative approach replaces outdated parking machines and cumbersome manual operations with a streamlined, data-driven operating system that enhances the management of parking assets.We oversee all aspects of operating and optimizing parking facilities, including payment processing, dynamic pricing, enforcement, license plate recognition, and analytics. By developing our technology in-house, we ensure an exceptional experience for drivers while delivering real-time insights and revenue growth of 20-50% or more for property owners. Esteemed real estate firms like Hines and Greystar, alongside tech giants such as Meta, collaborate with AirGarage to enhance their parking solutions.Utilizing data points such as real-time occupancy rates, local events, weather patterns, driver behaviors, and competitor pricing, we empower real estate owners with unprecedented intelligence regarding their assets.Our mission involves significant investment in making the physical world understandable through a digital lens, leveraging cameras, sensors, and software to aggregate vast amounts of real-time data. This data fuels sophisticated models and algorithms that optimize property performance, granting owners clarity and control they have never experienced before.The journey to optimize an asset begins with observing it, and the first step in observation is bringing it online.With the $131 billion U.S. parking real estate market being one of the most offline and poorly managed commercial asset types, we are committed to transforming this sector. Remarkably, 26% of land in the average American urban core is dedicated to parking.Our growth is backed by top-tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, and Abstract Ventures, as well as angel investors who have played significant roles in companies like Uber, Opendoor, and Flexport.Interested in learning more about AirGarage and the challenges we are addressing? Check out these insightful podcasts: Podcast 1 | Podcast 2

Join Decagon as a Strategic Finance Manager, where you will play a pivotal role in shaping our financial strategies and driving growth. In this position, you will leverage your expertise to analyze financial data, develop forecasts, and provide insights that influence key business decisions. Collaborate with cross-functional teams to ensure alignment on financial goals and contribute to the overall success of the organization.

The Strategic Finance Lead at paraform will play a pivotal role in shaping the financial strategy and driving operational efficiency. You will collaborate closely with cross-functional teams to deliver insights and recommendations that support business growth and sustainability. This role is ideal for a dynamic professional who thrives in a fast-paced environment and possesses a keen analytical mindset.

OpenAI seeks a Strategic Finance Generalist based in San Francisco. This position plays a key part in financial planning and analysis, supporting decisions that shape both ongoing projects and broader business initiatives. Role overview The Strategic Finance Generalist works closely with teams to provide insights and recommendations that guide company strategy. The work directly impacts OpenAI’s ability to adapt as the AI industry evolves. What you will do Support financial planning and analysis for various projects Contribute to decision-making on business initiatives Help influence company strategy through financial insights Location This role is based in San Francisco.

Baseten is looking for a Strategic Finance Specialist to focus on Go-To-Market (GTM) strategies in San Francisco. This position centers on analyzing financial data and supporting key decisions that shape GTM initiatives. Role overview This role works closely with teams across the company to improve growth and efficiency. The Strategic Finance Specialist uses financial insights to guide GTM projects and influence business outcomes. What you will do Analyze financial data related to GTM strategies Support strategic decision-making with clear financial insights Collaborate with cross-functional teams to enhance GTM initiatives Help drive growth and operational efficiency through financial expertise Location This position is based in San Francisco.

As a Strategic Financial Analyst at Benchling, you will play a pivotal role in shaping the financial strategy and operational efficiency of our Customer Experience (CX) team. Your analytical prowess will help drive data-driven decisions, optimize resources, and enhance overall performance. You will collaborate closely with cross-functional teams to assess financial impacts of strategic initiatives and provide actionable insights to senior leadership.

About ArcadeAt Arcade, we strive to empower teams to become exceptional storytellers through innovative visual experiences. With over 22,000 teams leveraging our platform to craft compelling product narratives, we are committed to enhancing how software companies present their offerings at every stage of the customer journey. Our team comprises talented individuals from leading companies like Atlassian, AngelList, and Shopify, dedicated to building user-friendly products that drive engagement.This position is hybrid-based, located in our San Francisco, CA office.

About Our TeamThe Strategic Finance team at OpenAI plays a pivotal role in delivering financial insights and strategic guidance that underpin our long-term objectives. We collaborate across various departments to ensure our resources are allocated efficiently for maximum impact.Our focus within Strategic Finance is to enhance the growth and financial performance of our B2B products, ensuring a close alignment between financial goals and the overall company strategy. We work alongside leaders in Product, Go-To-Market (GTM), Research, Partnerships, and Operations to:Facilitate operational planning, financial forecasting, and performance management for our B2B ventures.Provide critical insights on B2B product performance and financial metrics to guide strategic resource distribution.Lay the essential financial groundwork necessary for scaling and accelerating growth.About the RoleWe are seeking a Strategic Finance Partner dedicated to driving informed decision-making across our product organization. The ideal candidate is highly analytical, strategically minded, and capable of managing independent projects while collaborating directly with senior leaders in the B2B product space. This role offers a unique opportunity to significantly shape the financial direction of pioneering AI products and initiatives, situated at the crossroad of strategy, finance, and technology.This position is based in San Francisco, CA, and operates under a hybrid work model, with three days in the office each week. We also offer relocation assistance for new hires.In This Role, You Will:Act as a Strategic Finance partner to our B2B Product teams.Lead B2B financial planning and reporting on usage, revenue, cost, and margin determinants, including operational models and rolling forecasts.Identify and manage key performance metrics to evaluate product performance, unit economics, and spending efficiency.Support strategic initiatives including pricing, discounting, deal structuring, and the development of business cases for growth investments and new launches.Analyze market trends and translate findings into actionable insights that inform strategy and daily operations.Establish and enhance financial planning and analysis (FP&A) practices, including forecasting techniques, management reporting, and performance narratives that enhance accountability and decision-making speed.Create and present high-quality materials for executives and board meetings to effectively communicate performance and strategic direction.

Eight Sleep is looking for a Strategic Finance Manager based in San Francisco. This role plays a key part in shaping the company’s financial direction and informing decisions that impact growth. The focus is on delivering clear financial insights to leadership through careful analysis and planning. What you will do Build and update financial models to assess a range of business scenarios Create forecasts and monitor important company metrics Analyze financial and operational data to guide strategic choices Partner with leaders across the business to support financial planning Role overview This position centers on financial modeling, forecasting, and analytics. The Strategic Finance Manager provides data-driven insights that help shape company strategy and support leadership in making informed decisions.