Strategic Account Partner, Professional Services

PagerDuty (NYSE:PD) stands at the forefront of Digital Operations Management. In a world that never sleeps, organizations of every size depend on PagerDuty to ensure flawless digital experiences for their customers every single time. Teams leverage PagerDuty to swiftly identify issues and opportunities, mobilizing the right resources to resolve problems promptly and avert future ones. Over 13,000 organizations, including 60 from the Fortune 100, trust PagerDuty for their Digital Transformation, Cloud Migration, and DevOps Modernization journeys. Notable clients include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon, and many more. As we rapidly expand our Digital Operations Management platform utilizing AI/ML and Automation, we're enhancing our adoption among Development, IT, Customer Service, Security, and various other teams across organizations.We are on the lookout for a Strategic Account Partner, Professional Services who will be instrumental in defining and scaling our Professional Services growth strategies, driving operational excellence, and establishing measurable frameworks for customer outcomes across PagerDuty's enterprise and strategic customer segments. This role will lead the evolution of our service delivery go-to-market strategy, create repeatable engagement models, and collaborate with Sales, Customer Success, Solutions Engineering, Delivery, Product, and Marketing leaders to align advisory, implementation, enablement, and automation services with market demands, focusing on incident response, AIOps, and service ownership.The ideal candidate will be a strategic visionary and consultative seller, adept at building organizational capabilities, establishing scalable best practices across the Professional Services team, translating market insights into innovative service offerings, and consistently driving growth at the portfolio level while ensuring exceptional customer outcomes and team effectiveness.

Gusto supports over 400,000 small businesses across the United States by managing payroll, health insurance, 401(k) plans, and HR tasks. The company operates from offices in Denver, San Francisco, and New York, and values a workplace that reflects the diversity of its customers and communities. Full-time roles at Gusto include competitive pay, a comprehensive benefits package, and equity in the form of RSUs. Compensation depends on role, level, and location. Details are available in Gusto’s Total Rewards philosophy. AI technology is central to Gusto’s operations. Team members are encouraged to use AI tools relevant to their work and to develop their skills as these technologies evolve. AI experience requirements vary by position and are assessed during interviews. Role overview The Strategic Partner Manager leads the direction and growth of a portfolio of Gusto’s largest and most influential accounting firm partners. This role focuses on expanding revenue and usage within these firms while identifying and driving new growth opportunities. Building strong relationships at all levels within partner organizations, from staff accountants to managing partners, is essential. The position requires experience managing complex partner relationships and product configurations. Key responsibilities Expand revenue and usage among top accounting firm partners Identify and pursue new growth opportunities within partner firms Build and maintain relationships at all levels, from staff to leadership Manage complex partner relationships and product configurations Leverage assigned AI tools to optimize sales workflows and identify inefficiencies Collaborate with cross-functional Gusto teams to support partner relationships and coordinate joint initiatives Provide insights to help refine the Gusto Pro product roadmap and processes About the team Gusto Pro is a cloud-based platform designed for accounting firms. It streamlines payroll, people operations, and advisory services, bringing these functions together in one system. Features include client dashboards, automated workflows, detailed reporting, and integrations with other accounting software, helping firms deliver better client service and support their growth. Locations San Francisco, CA – Hybrid Denver, CO – Hybrid New York, NY – Hybrid United States – Remote

Join Canva as a Services Leader for Strategic Accounts, where your expertise will drive key initiatives and shape our strategic partnerships. In this pivotal role, you will manage a diverse portfolio of high-value accounts, ensuring exceptional service delivery and client satisfaction. Collaborate with cross-functional teams to develop tailored solutions that meet client needs while aligning with Canva's overarching goals. Your leadership will be instrumental in fostering strong relationships, identifying growth opportunities, and enhancing the customer experience.

About Our TeamAt OpenAI, we pride ourselves on our dynamic and agile partnerships team that plays a crucial role in fostering collaborations with our most significant partners. As a Partner Manager, your goal is to establish, develop, and manage strategic partnerships that further OpenAI’s objectives. You will facilitate partnerships that drive adoption, unveil new capabilities, and broaden OpenAI’s reach across vital industries and applications.About the RoleWe are looking for a versatile professional who excels in rapidly shifting contexts and possesses a robust background in working alongside product leaders, with a focus on strategic negotiations. You will drive initiatives with exceptional speed and inspire both external and internal stakeholders, including teams in product, engineering, and operations. With a self-driven and focused approach, you will devise innovative solutions to foster growth and drive innovation.Key Responsibilities:Lead daily partnership strategy and execution with priority partners, collaborating closely with product, engineering, research, sales, finance, legal, and marketing teams to align objectives and achieve results.Manage a portfolio of strategic partnerships: Define direction, prioritize opportunities, and ensure results align with OpenAI’s product and corporate objectives.Facilitate partnership deal execution: Oversee commercial negotiations from partner assessment through launch, expansion, and renewal phases, including product integrations and commercial agreements.Act as a cross-functional leader: Coordinate internal teams and external partners to successfully launch, manage, and optimize partnership initiatives from start to finish.Be the internal advocate for partners: Align product and cross-functional teams with partner objectives, provide constructive feedback on roadmap trade-offs, and ensure accountability against agreed-upon success metrics.Establish and manage partner operating rhythms: Create and maintain regular engagement with partners (business reviews, planning sessions, issue resolution), escalating and aligning with senior stakeholders as necessary.Monitor and communicate impact: Define success metrics, track performance (adoption, revenue, usage, satisfaction), and effectively communicate progress, risks, and opportunities to internal stakeholders.Build and maintain strong partner relationships: Serve as the primary contact for partner counterparts, fostering trust and identifying new collaboration and growth opportunities.

Join Cloudflare as a Senior Partner Account Manager for Service Providers, where you will play a pivotal role in fostering strategic partnerships and driving growth within our service provider ecosystem. In this hybrid position, you’ll leverage your expertise to engage with key stakeholders, build strong relationships, and implement innovative solutions that enhance our partners' success. Your efforts will directly contribute to Cloudflare's mission to help build a better Internet.

About Us:At Notion, our mission is to empower individuals, teams, and organizations to customize their software solutions to tackle any challenge. Despite the potential of computers as our most powerful tools, the ability to create or adapt software remains out of reach for many. We aim to change this through meticulous focus, design, and craftsmanship.Founded in 2016, we have partnered with innovative brands such as OpenAI, Toyota, Figma, Ramp, and thousands more on this transformative journey. As we rapidly expand, we are eager to welcome new talent who are leaders in their fields. We are dedicated to fostering a company culture that reflects the diversity and creativity of the millions of users we serve worldwide.Notion operates as an in-person company, requiring employees to be present in the office for three Anchor Days each week (Mondays, Tuesdays, and Thursdays).About The Role:Join our Business Partnership team, where you will act as a trusted advisor, steering the budgeting, forecasting, and monthly closing processes. You will support critical C-level decisions through insightful analysis and collaboration. We seek a proactive and analytical individual who will work closely with cross-functional teams, including Accounting and Procurement, to enhance Executive-level insights into our financial performance, refine our forecasting accuracy, and undertake strategic initiatives for decision-makers across GTM, R&D, and G&A functions. As part of a lean team, your contributions will have an immediate and significant impact.What You'll Achieve:Deliver comprehensive financial analysis and actionable insights that influence strategic decisions at both departmental and organizational levels. Prepare and present persuasive reports to senior leadership, transforming financial data into clear, actionable narratives.Oversee the monthly and quarterly close processes, ensuring accuracy, timeliness, and consistency of reported results. Identify and implement process enhancements to improve forecasting accuracy, streamline reporting, and boost operational efficiency.Manage the development and scalable administration of budgets and forecasts, including operating expenses and headcount allocations.Perform detailed variance analyses and provide transparent explanations for discrepancies, furthering our forecasting precision.Construct and refine financial models to assess business performance, investment opportunities, and strategic projects.Conduct ad-hoc financial analyses to support special projects and strategic initiatives.

Join DigitalOcean as a Strategic Partner Development Manager, where you will play a pivotal role in driving our partner ecosystem forward. You will be responsible for identifying, nurturing, and developing relationships with key strategic partners to enhance our offerings and expand our market reach.Your expertise will help us create mutually beneficial partnerships that align with our business goals. If you are passionate about technology and thrive in a collaborative environment, we want to hear from you!

Join Stripe as a Partner Development Manager where you will play a pivotal role in establishing and nurturing strategic partnerships. You will collaborate with cross-functional teams to drive growth initiatives and enhance our partner ecosystem.

Account Managers within our Financial and Professional Services team spearhead comprehensive communication strategies for clients in the financial, consulting, and advisory sectors. They possess a keen understanding of how to enhance brand credibility and establish thought leadership in intricate, reputation-sensitive industries.In this dynamic role, Account Managers oversee a portfolio of client accounts, guiding the development of communications strategies, media relations, and executive visibility while ensuring exceptional client service. They act as trusted consultants to a diverse range of clients, from global consulting firms and advisory agencies to financial trailblazers, assisting them in articulating their value propositions, building trust, and engaging in significant industry dialogues.Additionally, Account Managers mentor junior team members, contribute to business development initiatives, and play a vital role in reinforcing Highwire’s reputation as a frontrunner in Financial Services and Professional Services communications.

At Veeva Systems, we are a mission-driven innovator in the industry cloud space, dedicated to accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS companies in history, we achieved over $2 billion in revenue last fiscal year with promising growth on the horizon.Our core values drive our operations: integrity, customer success, employee empowerment, and speed. We made history in 2021 by becoming a public benefit corporation (PBC), committed to balancing the interests of all stakeholders including customers, employees, society, and investors.As a Work Anywhere organization, we offer the flexibility to work remotely or in the office, allowing you to excel in your preferred working environment.Join us in transforming the life sciences industry and making a meaningful impact on our customers, employees, and communities.

The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.At HumanSignal, we are at the forefront of innovation, developing a powerful platform for creating, curating, and evaluating high-quality data. Our tools are essential for leading AI teams, ensuring that models rely on authentic real-world signals rather than noise.Our flagship open-source product, Label Studio, has quickly become the de facto standard for data labeling and evaluation across various modalities, including text, images, time series, and agents-in-environments. With a user base exceeding 250,000 and millions of labeled samples, it stands as the most widely adopted OSS solution for teams focused on developing cutting-edge AI systems.Label Studio Enterprise builds on this success, offering the security, collaboration, and scalability necessary for mission-critical AI pipelines. From training datasets to evaluation test sets and continuous feedback loops, we are committed to enhancing the AI landscape. As AI becomes increasingly integral to our daily lives, we are doubling down on our mission to support leading AI teams in building smarter, more accurate systems.Strategic Account Executive - AI Data ServicesHumanSignal is seeking a talented Strategic Account Executive to spearhead growth with the most innovative AI companies globally. You will be at the cutting edge of technology, selling our Label Studio platform and Data Creation Laboratory services that provide the essential training data for transformative AI applications in leading labs and Fortune 500 enterprises.This role transcends traditional SaaS sales. Our clients are pioneers building the future — from advanced language models to autonomous systems and applications yet to be conceived. They require meticulously crafted datasets created from scratch, not merely scraped from the web. Your role will involve selling both our platform technology and our operational capabilities to produce unique training data in tightly controlled environments. The technical complexity, deal intricacies, and strategic significance of these partnerships make this one of the most exhilarating sales positions in AI infrastructure.You will cultivate relationships with AI leaders such as Anthropic, OpenAI, Google DeepMind, Meta, Nvidia, and others, driving meaningful impact in the AI domain.

Join Highwire as a Senior Account Manager in our Financial & Professional Services team, where you will spearhead integrated communications strategies for some of the most prominent players in banking, insurance, consulting, and advisory sectors. Your extensive background in financial services innovation and consulting thought leadership will empower you to craft engaging narratives that resonate with key stakeholders.In this pivotal role, you will supervise multiple account teams, steering both overarching strategies and detailed execution in media relations and integrated communications programs. Your efforts will ensure that our communication strategies are innovative, goal-oriented, and aligned with the unique objectives of our clients.As a Senior Account Manager, you will also take on a crucial leadership role within the agency—mentoring and motivating team members, contributing to new business initiatives, and helping Highwire deliver outstanding results for our Financial and Professional Services clientele. Exceptional writing skills, strategic insight, and a robust understanding of the media landscape in financial and professional services are vital for success in this position.

Join DigitalOcean as a Strategic Partner Development Manager in our Channels division, where you'll be at the forefront of our growth strategy. In this pivotal role, you'll cultivate and manage partnerships that drive our mission of simplifying cloud computing for developers. Your expertise will guide our channel growth initiatives, working closely with internal teams and external partners to create mutually beneficial relationships.You will be responsible for identifying strategic opportunities, developing partnership strategies, and ensuring our partners have the tools they need to succeed. This is an exciting opportunity to influence our partner ecosystem and drive significant business results.

About MazeMaze is the premier user research platform that empowers organizations to develop the right products swiftly by providing user insights at the pace of product development.In many organizations, the demand for research significantly outstrips its availability. Factors such as time constraints, budget limitations, and insufficient access to expertise hinder teams. In today's AI-driven landscape, rapid product development is achievable for anyone. However, the true challenge lies in thoroughly understanding user requirements and delivering the right product. This is where Maze excels.We believe that businesses should not have to compromise between speed and quality. Maze makes research accessible, intuitive, and rapid, enabling product teams to prioritize user insights in every decision they make.Our platform allows researchers, designers, and product managers to swiftly recruit participants, conduct studies independently, and extract insights that genuinely influence product decisions. Our AI-driven features streamline the tedious tasks and enhance the depth and clarity of the insights gathered.This commitment to excellence is why Maze has been recognized as the #1 user research platform in UX Tools’ Design Tools Survey—and why we are rapidly expanding across sectors such as B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, serving esteemed clients including Uber, Amazon, Atlassian, Anthropic, and more.Maze is a Series B company supported by leading investors (Felicis, Emergence & Amplify). We maintain a global remote workforce driven by our core values.Target Location: San Francisco Bay Area / West Coast (PST)In this role, you will:Prospect, develop, and manage a sales pipeline within the Strategic segment, focusing on both new business and upselling opportunities.Cultivate and sustain relationships with key stakeholders and executives in Research, Product, and Design to help them achieve their business objectives through our platform.Collaborate with internal teams across customer success, support, legal, security, finance, and leadership to facilitate customer contracts.Accurately forecast performance against revenue targets.Share best practices and product feedback to enhance your teammates and improve our product suite.

Listen Labs seeks an Account Executive for Strategic Accounts based in San Francisco, CA. This role focuses on building lasting relationships with major clients and plays a direct part in both revenue growth and client satisfaction. Main responsibilities Develop and manage partnerships with key strategic clients Collaborate with clients to understand their needs and deliver tailored solutions Identify and pursue new business opportunities within existing accounts to drive revenue Contribute to company objectives through thoughtful planning and execution Role focus This position centers on supporting major accounts and ensuring clients receive value from Listen Labs’ offerings. Success in this role requires both relationship management and a strong focus on business growth.

Join airops as a Strategic Account Manager and play a pivotal role in driving the success of our key clients. In this dynamic position, you will build and maintain strong relationships, ensuring our customers receive exceptional service and support. You will collaborate with cross-functional teams to develop tailored solutions and drive client satisfaction.

For over two decades, Smartsheet has empowered individuals and teams to achieve remarkable outcomes. Our platform offers seamless work management and innovative, scalable solutions that enhance productivity and drive success. We are dedicated to creating a collaborative environment that fosters creativity, action, and meaningful work. When challenges are met with purpose and passion transforms into progress, that’s where the real magic happens at Smartsheet.We are currently seeking an Account Executive for Strategic Accounts to take on a pivotal role in executing our sales strategy for Global 2000 accounts in the West territory. This position involves cultivating executive relationships, selling our solutions, and driving significant growth in both software and service bookings, focusing on both new and expansion clients. A strong history of surpassing sales quotas, coupled with a driven attitude, accountability, high energy, integrity, and discipline, is essential for success within our Strategic Accounts Team.This prominent role will manage a selection of named accounts and report directly to the Regional Director of Strategic Accounts.Key Responsibilities:Consistently achieve and exceed quarterly and annual sales quotas for software and services.Accurately forecast, manage a diverse sales pipeline, and consistently meet performance metrics.Lead account management and sales strategy development over a multi-year horizon.Create and maintain actionable account plans.Collaborate with cross-functional internal teams and external partners.Ensure a positive customer experience and outcomes throughout the customer journey.Engage with various Line of Business (LOB) stakeholders, Functional Areas, and IT departments.Implement both transactional land/expand selling and value-based solution selling.Utilize the MEDDICC framework during the sales process.Build and sustain relationships with VP-level and C-suite executives, as well as key decision-makers.Exhibit a competitive and positive mindset, focusing on continuous improvement.Promote the functional and solution value of Smartsheet.Use data and Product-Led Growth (PLG) signals to inform sales strategies and decisions.

Join unlimit as a Senior Strategic Account Manager, where you will play a critical role in nurturing our key client relationships and driving strategic initiatives. In this position, you will collaborate closely with cross-functional teams to ensure the seamless delivery of our services while identifying opportunities for growth and expansion within existing accounts. Your expertise will help shape our client engagement strategies and foster long-term partnerships.

Role Overview Checkr, Inc. is hiring a Strategic Account Executive. This fully remote role focuses on growing business and deepening relationships with major clients. The position can be based anywhere in the United States or in San Francisco, California. What You Will Do Work closely with key accounts to understand their needs and deliver tailored solutions. Use industry knowledge to provide strong service and help clients achieve their goals. Build trust and long-term partnerships that support Checkr’s growth.

Ping Identity is looking for a Strategic Account Executive to join the team remotely from the San Francisco area. This position centers on working with major clients to support ongoing business growth and long-term partnerships. Key Responsibilities Build and maintain relationships with important accounts Spot new business opportunities within existing client groups Create solutions tailored to each client’s needs Support client satisfaction through attentive service Location This role is fully remote for candidates based in the San Francisco area.