About the job
About Us:
At Ambience Healthcare, we are pioneering an AI intelligence platform that brings a human touch back to healthcare, enabling health systems nationwide to achieve impressive returns on investment.
Our innovative technology allows healthcare providers to concentrate on what matters most—their patients—by alleviating the administrative workloads that detract from their essential tasks. Ambience provides real-time, coding-aware documentation alongside clinical workflow support across various settings, including ambulatory, emergency, and inpatient care, at the leading healthcare institutions across North America.
Our teams work with unwavering determination and a sense of ownership to create the best solutions for our health system partners. We value openness, positivity, and thoughtful engagement, and we hold each other to high standards because we understand the significance of the challenges we're tackling.
Ambience has been recognized as the top firm for enhancing clinician experiences in the KLAS Research Emerging Solutions Top 20 Report, celebrated by Fast Company as one of the Next Big Things in Tech, acknowledged by Inc. as one of the best AI companies in healthcare, and named a LinkedIn Top Startup in 2024 and 2025. We are proud to be backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins—and we are only beginning our journey.
The Role:
As a Staff Software Engineer on the AI Platform team, you will be instrumental in designing, building, and maintaining the core infrastructure that supports healthcare providers using our platform daily in their patient care efforts. Being part of the OpenAI portfolio means you will work alongside some of the industry's foremost experts in AI and gain exposure to the latest advancements in technology.
In the initial six months, you will lay the groundwork for long-term success by enhancing platform observability, reliability, and scalability. As a technical leader, you will oversee the entire lifecycle of significant technical projects within our AI stack, from system design to the deployment of your code.
Our engineering positions operate in a hybrid model, requiring presence in our San Francisco office three days a week.
What You’ll Do:
Design and architect key product features using the latest AI advancements to create a seamless user experience.
Proactively identify potential system bottlenecks and re-architect critical components before they impact our clients.
Lead strategic product initiatives that enhance iteration speed while maintaining quality and reliability.

