Senior UX Researcher at SoFi | San Francisco, New York, Seattle

Employee Applicant Privacy NoticeAbout Us:Join us in reshaping the future of personal finance. At SoFi, we are committed to transforming how individuals engage with their financial well-being. As a cutting-edge financial services provider and national bank, we employ state-of-the-art, mobile-first technology to empower our vast membership base in achieving their financial aspirations. Our mission is clear: to lead the industry through an unparalleled evolution while remaining steadfast in our core values that guide us daily. We invite you to invest in your career and the financial landscape with us.Join Our Team: We are seeking a talented Senior UX Researcher to play a critical role in defining our product strategy and facilitating user-centric decisions across the organization. At SoFi, our focus is on enabling our members to attain financial independence through a diverse array of products, including credit score monitoring, banking services, investing, credit cards, personal loans, student loans, home loans, and beyond.

Employee Applicant Privacy NoticeWho We Are:At SoFi, we are committed to shaping a brighter financial future. We are revolutionizing the way individuals engage with personal finance through innovative, mobile-first technologies that empower our members to achieve their goals. As a next-generation financial services company and national bank, we are at the forefront of unprecedented industry transformation. Join us in our mission to make a genuine impact on people’s lives, while investing in your own career and the financial landscape.The Role:We invite a dynamic and detail-oriented Senior Event Producer to join our Marketing team. This role is pivotal in creating unforgettable experiences that bolster brand loyalty and elevate product awareness. You will seamlessly connect high-level strategy with flawless execution, collaborating across the organization to bring the SoFi brand to life through large-scale member experiences, PR launches, social media activations, and financial wellness initiatives. You are a logistics virtuoso, a creative partner, and a confident communicator, equally adept with data-driven insights and engaging presentations. During the off-season, you will also support our creative studio with project management and campaign production.This position reports to the Executive Director of Creative Operations and plays a vital role within our exemplary project management and creative studio team, collaborating with talented marketers and strategists throughout the department.What You’ll Do:Strategic Planning: Collaborate with strategists, creatives, and product marketers to translate business objectives into impactful event concepts.End-to-End Execution: Manage the complete event lifecycle, from initial planning and RFP distribution to on-site logistics and post-event evaluation.Creative & Film Oversight: Partner with creative teams to ensure alignment with brand messaging and quality standards.

Employee Applicant Privacy NoticeAbout Us:At SoFi, we are on a mission to reshape the future of personal finance. Together with our community of members, we are revolutionizing the way individuals engage with their financial lives.As a pioneering financial services company and national bank, we leverage cutting-edge, mobile-first technology to empower millions of members in achieving their financial aspirations. The financial landscape is evolving rapidly, and we are leading that change. We take pride in knowing that our work has a meaningful impact on people's lives, driven by our core values. Join us to invest in your future, your career, and the financial ecosystem.The Role:SoFi is seeking a talented Senior Copywriter to become a vital part of our internal Creative Studio. You are a proactive and collaborative team player who can effortlessly embrace our brand's tone and style across diverse communications. Your main responsibility will be crafting branded content for various platforms including web, digital, social, blog, and print, specifically focused on our lending products. You will also have the opportunity to contribute to other areas of the Studio as needed. This is a contract position expected to last until the end of the year, with potential extension into early 2027.Key Responsibilities:Take charge of the entire concept and copywriting process for marketing initiatives, which may include:○ Email communications○ In-app messages○ Social media content○ Branding campaigns and associated assets○ Lead generation campaigns and materials○ Digital video scripts○ Website content (including our site, lead generation pages, partner pages) and other interactive elementsLeverage data to guide your creative decisions, balancing established practices with innovation.Collaborate closely with the design team to develop inventive solutions.Work with the Lifecycle Marketing team to shape the customer journey for prospects and members.Utilize AI tools (such as ChatGPT, Writer, Runway, Figma AI) to enhance your workflow—approaching them as amplifiers of creativity rather than shortcuts.Engage with stakeholders and reviewers to maintain a consistent brand voice.Explore new narratives to effectively convey our brand story—creating impactful and engaging content.

Employee Applicant Privacy NoticeAbout Us:Join us in shaping a brighter financial future.At SoFi, we are revolutionizing how individuals engage with personal finance. We are a forward-thinking financial services company and national bank leveraging cutting-edge, mobile-first technology to empower our millions of members in achieving their financial aspirations. As the industry undergoes unprecedented changes, we proudly stand at the forefront, fully aware that our contributions directly impact lives. Our core values guide us through every endeavor. Join us to invest in your future, your career, and the financial landscape.The Team:The Credit Team at SoFi is responsible for managing credit risk across our diverse lending products (including Student Loan Refinance, Private Student Loans, Personal Loans, Credit Cards, and Mortgages). This team develops innovative, data-driven credit strategies and policies for new account origination and portfolio management, alongside collections and recovery strategies. We ensure that our lending growth aligns with the company's risk appetite while focusing on our members' best interests.As a Senior Credit Manager, you will analyze and evaluate data to create and propose effective credit risk strategies and models for SoFi’s lending products, initially focusing on Personal Loans, but with opportunities to contribute to other products as well.Your key responsibilities will include independently developing and implementing Personal Loan underwriting strategies that align with our risk appetite, monitoring risk trends within the portfolio, and offering insights for strategy enhancements. You will collaborate with cross-functional teams, leveraging your business acumen, credit experience, and analytical skills to drive revenue, mitigate risk, and add value to both the company and our members.

Join SoFi, a leading personal finance company, as a Data Scientist where you will leverage data to drive strategic decisions and enhance user experiences. In this role, you will analyze complex datasets, build predictive models, and collaborate with cross-functional teams to propel our innovative solutions forward.

About HandshakeHandshake is the premier career network tailored for the AI economy, connecting 20 million skilled professionals with over 1,600 educational institutions and 1 million employers, including every Fortune 50 company. Our platform empowers career discovery, recruitment, and skill enhancement, facilitating everything from freelance AI training opportunities to internships and full-time roles. Our unique value proposition has catalyzed exceptional growth, and we anticipate tripling our ARR by 2025.Why join Handshake now:Influence the evolution of careers in the AI landscape on a global scale, creating visible and meaningful impacts for your community.Collaborate closely with leading AI labs, Fortune 500 partners, and top-tier educational institutions.Become part of a team led by experts from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir, among others.Play a crucial role in building a rapidly expanding enterprise with substantial revenue potential.The RoleAt Handshake AI, we are innovating a new generation of human-data products—from expert annotation platforms to AI interviewers and seamless payment infrastructures—designed to streamline research and enhance model efficacy. As AI models advance, the need for specialized human input is surging, and Handshake is uniquely equipped to cater to this demand. We support career platforms at 92% of the top U.S. universities, giving us direct access to verified expert talent across diverse fields.We are seeking a strategic, impact-driven UX Researcher to help redefine the future of human data. In this role, you will contribute to the development of platforms utilized by real human experts to generate data for LLMs at leading AI labs.Your ResponsibilitiesLead comprehensive UX research initiatives that drive the development of Handshake AI's human data products, including expert onboarding processes, annotation workflows, evaluation tools, and internal operational systems.Monitor and analyze user sentiment, usability, and efficiency across systems to facilitate ongoing enhancements.Extract actionable insights from qualitative research and product analytics to inform design and strategic direction.Plan and execute both evaluative and generative research throughout the entire product lifecycle, from initial concepts to live applications.Provide swift, actionable insights that enhance user experience, product quality, and operational efficiency.

Employee Applicant Privacy NoticeAbout Us:Join us in shaping a brighter financial future. At SoFi, we are revolutionizing the personal finance experience for our millions of members through innovative mobile technology.As a next-generation financial services company and national bank, we pride ourselves on being at the forefront of an unprecedented transformation in the industry. Our core values guide our efforts every day, driving meaningful changes that impact people's lives. Invest in yourself, your career, and the financial world with us.SoFi is on the lookout for a seasoned and driven Senior Staff Data Engineer to lead our Data Engineering group within the SoFi Data Platform (SDP) division. The SDP's mission is to harness data across SoFi, enabling the development of personalized and engaging experiences for our members.The Role:In this position, you will have the chance to significantly influence and steer the architecture of our next-generation AI-powered SoFi Data Platform (SDP). You will enhance data reliability through AI-driven workflows, tools, and practices. You will be responsible for leading, defining, and tackling complex problems in a fast-paced, collaborative environment. The ideal candidate will be a mentor and technical leader who is hands-on, with a strong sense of ownership and a commitment to delivering results.

Join Stripe as a Security Engineer and play a pivotal role in ensuring the security and integrity of our systems. You will collaborate with cross-functional teams to identify vulnerabilities and implement state-of-the-art security measures. Your expertise will help us safeguard sensitive data and maintain trust with our customers globally.

Join SoFi as a Staff Software Engineer focused on our Member AI Features. In this role, you will leverage cutting-edge technology to enhance user experiences, enabling our members to reach their financial goals. You will work in a collaborative environment to design, implement, and maintain high-performance software solutions that utilize artificial intelligence.

Join Anthropic as a UI Software Engineer and become a vital part of our innovative team dedicated to creating intuitive and engaging consumer products. In this role, you will leverage your expertise in user interface development to design and implement user-friendly applications that enhance our clients’ interactions with AI technologies.

Join SoFi as a Principal Engineer specializing in Digital Identity, where you will leverage cutting-edge technologies to enhance our digital platforms and secure user identity. This role offers the opportunity to drive innovative solutions that impact millions of customers. You'll collaborate with cross-functional teams to design, develop, and implement robust identity verification systems that ensure the highest standards of security and user experience.

Join Anthropic as a Product Designer and help shape the future of AI technology. We are looking for a creative and detail-oriented individual who thrives in a collaborative environment. In this role, you will work closely with engineers, product managers, and other designers to create innovative solutions that enhance user experience.

About AnthropicAt Anthropic, we are dedicated to developing AI systems that are reliable, interpretable, and steerable. Our goal is to ensure that AI serves as a safe and beneficial tool for users and society alike. Our rapidly expanding team comprises passionate researchers, engineers, policy experts, and business leaders who collaborate to create beneficial AI technologies.About the TeamThe Security Engineering team at Anthropic is committed to safeguarding our AI systems and upholding user trust. We establish the authentication architecture for our training infrastructure, design cryptographic systems to protect model weights and training data, and oversee a developer security program that influences how our engineers create and deploy software.This team operates across various interconnected domains: identity and secrets management, developer security and supply chain, infrastructure security, and secure frameworks. You will take ownership of one or two of these domains while also contributing to others, with your area of focus influenced by your expertise and the team's objectives. This role primarily involves greenfield projects, allowing you to help shape the architectural landscape.About the Role:Design, scope, and implement complex security systems from start to finish, ensuring their maintenance in production while navigating ambiguous technical challenges with minimal supervision.Identify systematic risks through comprehensive threat modeling and risk assessment, subsequently developing the necessary controls and infrastructure to mitigate these risks.Mentor engineers within the security team and the wider engineering organization, participate in the hiring process, and foster a robust security culture at Anthropic.Empower other teams to develop their own security solutions by offering design pattern guidance and expanding security ownership beyond the security team.Developer Security and Supply ChainEnhance our developer security program by integrating security practices into the software development lifecycle and developer workflows.Fortify CI/CD pipelines against supply chain threats through isolated build environments, signed attestations, dependency verification, and automated policy enforcement.Identity and Secrets ManagementDesign systems that safeguard sensitive assets, including model weights, customer data, and training datasets.Establish and maintain credential issuance, rotation, and workload authentication across our multi-cloud environments.

The Company You’ll JoinCarta is a pioneering company that connects founders, investors, and limited partners through innovative software tailored for the venture capital, private equity, and private credit sectors. With a trusted network of over 65,000 companies across 160+ countries, Carta’s robust platform offers the tools necessary to build, invest, and scale with confidence.Our Fund Administration platform supports more than 9,000 funds and SPVs, managing nearly $185 billion in assets. We provide CFOs of funds with specialized tools designed to enhance their strategic impact. Recognized by prestigious publications such as Fortune, Forbes, Fast Company, Inc., and Great Places to Work, Carta is at the forefront of transforming private market infrastructure.Together, we are crafting a comprehensive ERP platform for private markets, addressing the limitations of traditional ERP solutions. Our software is a revolutionary approach that modernizes the private capital landscape, making it more streamlined and efficient.For additional insights about our offices and culture, please visit our Carta careers page.The Problems You'll SolveAt Carta, we are dedicated to unlocking the potential of equity ownership for individuals globally. As a Lead Product Manager, you will play a pivotal role in ensuring that our offerings remain at the forefront of the market, delivering transformative solutions.The Team You’ll Work WithOur hiring approach at Carta emphasizes collaboration and inclusivity, ensuring both an exceptional candidate experience and optimal team alignment. During the initial phase of our interview process, you will engage with various domains relevant to our hiring needs:Fund TaxWe are in search of a Lead Product Manager to guide the advancement of our Fund Tax platform, one of our fastest-growing offerings. This role is essential in bridging complex accounting data with regulatory compliance, automating critical processes such as the preparation, filing, and distribution of federal and state tax documents.

Role Overview Prosper is looking for a User Experience Researcher in San Francisco. This position focuses on studying user behavior and improving digital products. Research findings will help shape design choices and influence product direction. What You Will Do Conduct qualitative and quantitative research to understand user needs and behaviors Share insights that guide design and product decisions Work closely with product and design teams to enhance user satisfaction Support product innovation by providing actionable research findings Location This role is based in San Francisco, CA.

Join Twitch, the leading live streaming platform, as a Senior UX Designer, where your expertise will help shape the future of interactive entertainment. In this role, you will collaborate with cross-functional teams to create user-centered designs that enhance the experience for millions of users. Your passion for design and user experience will drive the creation of intuitive interfaces and engaging user journeys.

About AirOpsAirOps is pioneering the first comprehensive content engineering platform designed for the AI era. As the landscape of discovery transitions from traditional search to AI-driven platforms, we empower brands to enhance their visibility and maintain relevance. Our recent phase of rapid growth has seen a remarkable 5x increase in revenue over the past year, supporting marketing teams at renowned organizations like Ramp, Chime, Carta, and Rippling to transform content quality into a sustainable competitive edge.Our innovative platform enables marketers to adeptly navigate the evolving discovery landscape, identify high-impact opportunities, and generate precise, on-brand content that garners citations from AI and earns human trust. With backing from esteemed investors such as Greylock, Unusual Ventures, Wing VC, and Founder Collective, we are dedicated to building intelligent systems that will empower the next generation of marketing leaders. AirOps has its headquarters in San Francisco, New York, and Montevideo.About the RoleAt AirOps, we operate at the convergence of AI and brand intelligence, processing millions of AI-generated responses daily across all major AI providers. Our data platform is experiencing exponential growth: currently processing 2 million answers each day, with an increase of hundreds of thousands monthly, as new providers and product features come online regularly. The data engineering decisions you make today will directly influence our product tomorrow. You will take charge of the pipelines, ingestion infrastructure, and data quality systems that underpin everything our customers interact with. As we establish a dedicated data team for the first time, the frameworks you create will shape the operational patterns of this function for years to come. You will engage with technologies such as ClickHouse, distributed ingestion pipelines, and a multi-provider scraping stack, with significant responsibility for ensuring reliability and accuracy. If you are eager to work on data that is central to our product rather than merely internal tools, this is the opportunity for you.

Join Our Impactful TeamAt OpenAI, our UX Research team plays a pivotal role in shaping the future of AI technology. We are a dynamic group dedicated to bridging the gap between users, product innovation, and safety, ensuring that our advanced AI systems are designed with responsibility and genuine human needs in mind.Our insights are crucial in guiding product decisions at OpenAI. We collaborate closely with product managers, designers, engineers, and leadership, tackling complex challenges in rapidly evolving environments where best practices are still in the process of being established.This position is located in San Francisco, CA, and follows a hybrid work model, requiring three days in the office each week. Relocation assistance is available for qualified candidates.Your Role and Responsibilities:Conduct and implement quantitative research throughout the product lifecycle, from foundational insights to concept validation, prototyping, and usability assessments.Collaborate with cross-functional teams, including product managers, designers, engineers, and data scientists, to pinpoint high-impact areas where quantitative insights can significantly influence product strategies.Lead comprehensive, tailored studies that address both strategic and tactical inquiries, employing methodologies such as surveys, experimental designs, and behavioral data analysis.Translate intricate data findings into clear, actionable recommendations that foster alignment and drive decision-making across diverse teams.Utilize strong survey methodologies and statistical rigor to ensure research outcomes are valid, reliable, and ready for decision-making.Shape product strategy through effective cross-functional collaboration and compelling storytelling tailored for various audiences.Ideal Candidate Profile:5+ years of experience in user experience research, market research, data science, or related fields, with a strong emphasis on quantitative methods.Proficient in quantitative research techniques, including statistical analysis, experimental design, survey methodologies, and behavioral data assessment.Advanced data analysis capabilities utilizing tools such as SQL and Python.Exceptional communication skills, both written and verbal, with a proven ability to influence decision-making across all levels of an organization.Demonstrated experience leading impactful quantitative research projects that have significantly influenced product and design decisions.Familiarity with engaging senior stakeholders effectively.

Join the Center for AI Safety (CAIS), a premier research and advocacy organization dedicated to addressing the complex societal challenges posed by artificial intelligence (AI). Our mission focuses on mitigating large-scale risks associated with AI through groundbreaking technical research, strategic initiatives, and proactive policy engagement, in collaboration with our sister organization, the Center for AI Safety Action Fund. As a Senior Research Scientist at CAIS, you will spearhead and execute transformative research aimed at enhancing the safety and reliability of advanced AI systems. You will take ownership of significant open challenges, driving them to successful publication. We seek individuals who set a high standard for research excellence and contribute innovative ideas to elevate our collective understanding. Your role will involve designing and conducting experiments on large language models, developing the necessary tools for large-scale model training and evaluation, and translating findings into publishable research. Close collaboration with CAIS researchers and external academic and industry partners will be essential, utilizing our compute cluster for extensive training and evaluation projects. Research areas include AI honesty, robustness, transparency, and mitigating trojan/backdoor behaviors, all geared towards reducing real-world risks from sophisticated AI systems.

Senior Software Engineer - ConnectivityThe Connectivity team at Scale owns the foundational platform that empowers us to consistently generate, assess, and deliver high-quality training data to our clients. Our systems are integral to Scale’s data and AI infrastructure, facilitating large-scale workflows while enabling cutting-edge AI functionalities such as multi-modality, long-horizon reasoning, and agentic behavior.We are seeking a seasoned engineer with extensive experience in developing robust platforms. The ideal candidate will possess strong architectural judgment, a commitment to correctness and reliability, and the capability to design systems that can scale and adapt effectively over time. This role is primarily backend-focused but includes full-stack responsibilities and substantial ownership from design to long-term operations.