Senior Technical Writer at Vapi | San Francisco

About Vapi:At Vapi, we are pioneering a transition to voice as the primary interface for human interaction.Our platform stands out as the most adaptable solution for deploying voice agents.In just two years, our community has grown to over 600,000 developers, with an addition of over 2,000 daily.Experience Vapi now!Role Overview:We are searching for a Senior Technical Writer who excels in managing product information, not just writing technical documents.Our rapid development cycles mean documentation can quickly become outdated—treating documentation drift as a critical issue is essential.Our support team relies on accurate documentation to assist customers. When documents are flawed, it slows down support, frustrates users, and requires engineers to clarify what should be documented.We handle intricate concepts, and the clarity of our documentation can directly impact developer satisfaction and retention.This position reports to the VP of Product, emphasizing the importance of documentation in our product experience.While we utilize AI for documentation, it cannot validate content. We require a human expert to ensure accuracy and relevance.Key Responsibilities:First 30 Days:Become proficient with the Vapi platform by creating and testing features.Review and critically evaluate existing documentation.Identify the top three questions developers frequently ask and provide comprehensive answers.Collaborate with the support team to understand common pitfalls.Draft and publish your first technical document, gather feedback, and refine it.Next 60 Days:Take full ownership of developer-facing documentation: API references, quickstarts, guides, tutorials, knowledge base, and FAQs.

About Vapi:At Vapi, we are revolutionizing the way humans interact with technology by making voice the primary interface.Our platform is the most adaptable solution for deploying voice agents.In just two years, we've grown our community to over 600,000 developers, adding more than 2,000 new members daily.Explore Vapi's capabilities now!Why We’re Hiring:We’re seeking a Technical Writer who can take charge of product information and ensure its accuracy.Given our rapid pace of development, we need someone who can keep documentation up-to-date, treating any discrepancies as critical issues.Our support team relies on accurate documentation to assist customers, and our AI functionalities depend on this information as well. Misinformation leads to delays and frustration.We deal with complex concepts that require clarity. A well-informed developer can create exceptional solutions, while confusion can lead to churn.This position reports directly to the VP of Product, highlighting the importance of documentation in our overall product experience.While AI can generate content, it lacks the ability to verify its accuracy. Your expertise will be essential to ensure that all materials are reliable.What You'll Do:First 30 Days:Gain hands-on experience with the Vapi platform. Create and break components to understand functionality.Review all existing documentation critically to assess its quality.Identify the top three questions developers frequently ask and provide comprehensive answers.Collaborate with the support team to uncover common pain points.Draft and publish your first documentation piece, gather feedback, and refine it accordingly.Next 60 Days:Take ownership of the developer-facing documentation lifecycle: API references, quickstart guides, tutorials, knowledge bases, FAQs, and more.

Vapi builds a platform for deploying voice agents, aiming to make voice technology a primary way people interact. In less than two years, the company’s developer community has reached 400,000, with thousands more joining each day. Learn more about Vapi. Role overview Vapi is expanding its Engineering and Product teams and plans to double headcount from 50 to over 100 employees. The Senior Technical Recruiter will play a key role in this growth, working directly with founders and engineering leaders to shape recruiting strategy, organizational design, and hiring priorities. This position is hands-on and proactive, focused on building and executing recruiting processes rather than simply managing open requisitions. What you will do First 30 days: Focus on sourcing top talent for Engineering and Product roles. Integrate into Vapi’s hiring processes and build relationships with engineering stakeholders. Assess the current talent pipeline, sourcing channels, and interview outcomes. Next 60 days: Lead full-cycle recruiting for prioritized technical roles. Develop a healthy pipeline through sourcing, outreach, referrals, and networking. Partner with the Lead Technical Recruiter and hiring managers to improve job descriptions, interview steps, and evaluation criteria. Begin contributing to strategies for closing candidates and improving their experience. By 90 days: Consistently close high-quality engineering and product hires. Use data from Ashby to refine the hiring funnel and recommend ways to boost speed and quality of hiring.

About Vapi:At Vapi, we are pioneering the transition to voice as the primary interface for human interaction.Our platform offers unmatched configurability for deploying voice agents, making us a leader in the industry.In just two years, our community has expanded to over 600,000 developers, adding 2,000 new members daily.Engage with Vapi today!Position Overview:As we enhance our market strategy, we seek a dynamic Director of Sales to lead our Account Executive team, ensuring systematic execution and accountability.Your expertise in forecasting, outbound strategy, and sales execution will be vital for our next phase of annual recurring revenue (ARR) growth.This role will significantly influence the sales culture, operational rhythm, and performance benchmarks for Vapi’s revenue team.Key Responsibilities:First 30 Days:Gain an in-depth understanding of our pipeline health, forecasting methods, ideal customer profile (ICP) segmentation, and current deal velocity.Establish rapport with Mid-Market, Enterprise, and Strategic Account Executives through effective deal coaching.Evaluate the existing forecasting process to identify areas for improvement in accuracy, scrutiny, and responsibility.Collaborate with Sales Development, Solutions Engineering, Marketing, and Revenue Operations to optimize pipeline coverage and opportunity advancement.Next 60 Days:Initiate a robust weekly forecasting process with clear evaluation criteria and commitment standards.Conduct structured deal reviews and pipeline evaluations to enhance win rates and shorten sales cycles.Instill a disciplined outbound approach within the AE team to ensure a steady flow of self-sourced leads.Begin refining the adoption of sales methodologies (e.g., MEDDPICC, SPICED) to ensure consistency across all deals.Final 90 Days:Provide consistent and reliable forecast reports to the Head of Sales, highlighting potential risks and growth opportunities.Enhance pipeline integrity and stage conversion rates through diligent oversight.

People Operations ManagerJoin a cutting-edge company that is revolutionizing voice technology!About Vapi:We are pioneering the transition to voice as the primary interface for human interaction.Our platform is the most flexible solution for implementing voice agents.In just two years, we have expanded our community to over 600,000 developers, adding over 2,000 daily.Experience Vapi today!Why We Need You:We are establishing core systems for performance management, compensation, and career progression.Our senior People team is currently bogged down with operational tasks instead of focusing on strategic initiatives.This role will delineate the responsibilities of system design from execution.As the People Operations Manager, you will be the driving force behind our People function, ensuring that all programs are executed smoothly and that our employees enjoy a consistently high-quality experience.Your Responsibilities:First 30 Days:Familiarize yourself with our People systems, including Lattice, Sequoia One, payroll, and benefits workflows.Take charge of onboarding and offboarding processes.Assist in managing the ongoing performance cycle logistics and communications.Establish baseline reporting for headcount, turnover, and key People metrics.Next 60 Days:Assume full responsibility for the execution of performance cycles, including administering Lattice.Create a uniform onboarding and offboarding experience across all teams.Conduct an audit of People systems, ensuring data integrity and efficient workflows.Identify areas for process improvement and begin implementing enhancements.After 90 Days:Develop reporting dashboards for performance, promotions, and attrition metrics.Drive automation and scalability initiatives across our People systems.Act as a reliable and responsive first point of contact for all People-related inquiries.

About Vapi:At Vapi, we are pioneering a transformation towards voice being the primary interface for human interaction.Our platform is recognized as the most adaptable solution for deploying voice agents.In just two years, we have expanded to over 600,000 developers, welcoming more than 2,000 new members daily.Experience Vapi yourself!Why We Are Expanding Our Team:The demand for Vapi's solution is skyrocketing, and we are keen to engage with more enterprise prospects.We are looking for skilled SDRs to connect with product and engineering leaders who are leveraging voice technology.Your Responsibilities:First 30 Days: Familiarize yourself with Vapi’s platform and understand enterprise voice applications.First 60 Days: Execute targeted outbound campaigns and identify high-intent prospects for our enterprise Account Executives.First 90 Days: Take charge of pipeline generation across key industry verticals, facilitating discovery meetings and driving early product adoption.Your Profile:You have experience from Series B to F companies.Bonus points if you have founded your own startup.Why Choose Vapi:Generational Impact: Help build the human interface for all businesses.Culture of Ownership: 70% of our team comprises former founders.Supportive Team: Our founders, Jordan and Nikhil, hail from Canada and foster a kind atmosphere.Backed by Tier-1 Investors: We are proud to be supported by Y Combinator, KP Seed, and Bessemer Venture Partners.What We Offer:Equity Stake: Competitive salary with substantial equity ownership.Comprehensive Health Benefits: Including medical, dental, and vision insurance.Team Bonding: We value connections and organize quarterly off-site events.Flexible Time Off: Take the time you need to recharge.Additional Perks: Catered meals, transportation reimbursements, gym memberships, and a $10,000 annual learning and development budget.

About Vapi:At Vapi, we are pioneering the transition to voice as the primary interface for human interaction.Our platform offers unmatched configurability for deploying voice agents.In just two years, we have amassed over 600,000 developers, with an addition of 2,000 developers daily.Experience Vapi now!Why This Role is Essential:With a feature request every 30 minutes, we need an exceptional backend engineer to enhance our offerings.Your Responsibilities:First 30 Days: Familiarize yourself with our voice agent pipeline, a challenging yet rewarding task.First 60 Days: Take ownership of significant projects such as WhatsApp voice agents or automated reinforcement learning loops.First 90 Days: Engage with customers to design APIs that will provide lasting value and satisfaction.Who You Are:You have experienced the growth from Series B to F funding rounds.You have developed exceptional products that we admire.Bonus: You have entrepreneurial experience as a startup founder.Why Join Vapi:Generational Impact: Build the human interface for businesses across the globe.Ownership Culture: 70% of our team comprises former founders.Supportive Team: Our founders, Jordan and Nikhil, foster a kind and inclusive environment.Top-tier Investors: Backed by Y Combinator, KP Seed, and Bessemer Venture Partners.What We Provide:Equity Ownership: Competitive salary coupled with substantial equity opportunities.Comprehensive Health Plans: Medical, dental, and vision coverage.Team Bonding: Enjoy quarterly off-site events with your colleagues.Flexible Time Off: Take the time you need.Additional Perks: Catered meals, transportation support, gym memberships, and a $10,000 annual learning and development budget.

About Vapi:Join us in revolutionizing voice technology as the primary interface for human interaction.We provide the most versatile platform for deploying voice agents.In just two years, we have welcomed over 600,000 developers, with an addition of 2,000 new developers daily.Engage with Vapi today!Why This Role is Important:We receive a feature request every 30 minutes.We are on the lookout for a talented Product Engineer to help us deliver even more innovative solutions.Your Responsibilities:First 30 Days: You will familiarize yourself with our voice agent pipeline, a challenging yet rewarding experience.Next 60 Days: You will take ownership of major projects, such as developing WhatsApp voice agents or implementing auto reinforcement learning loops.After 90 Days: You will engage with customers and design lasting APIs that exceed their expectations.Who You Are:You have experience from Series B to F funding rounds.You have a track record of creating impressive products that we admire.Bonus: You have founded your own startup.Why Choose Vapi:Generational Impact: Help build the human interface for all businesses.Ownership Culture: 70% of our team members are former founders.Supportive Team: Our founders, Jordan and Nikhil, bring a warm Canadian spirit to our workplace.Prestigious Investors: Backed by Y Combinator, KP Seed, and Bessemer Series A.What We Offer:Equity and Compensation: We provide a competitive salary and substantial equity ownership.Health Benefits: Comprehensive medical, dental, and vision coverage.Team Culture: We enjoy team bonding activities, including quarterly off-site events.Flexible Time Off: Take the time off you need.Additional Perks: Enjoy catered meals, transportation support, gym memberships, and an annual $10,000 learning and development budget.

About WRITERAt WRITER, we empower the world's leading enterprises to harness the power of AI in their operations. Our mission is to enhance human capabilities through advanced superintelligence, demonstrating the potential of reliable AI to bridge the gap between IT and business teams for comprehensive enterprise transformation. With our cutting-edge end-to-end platform, renowned companies such as Mars, Marriott, Uber, and Vanguard are successfully building and deploying AI agents utilizing their proprietary data, powered by our state-of-the-art enterprise-grade LLMs. As a company valued at $1.9 billion and supported by top-tier investors like Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is swiftly establishing itself as the frontrunner in enterprise generative AI.Founded in 2020 and with additional offices in New York City, Austin, Chicago, and London, our team is ambitious and agile. We are on the lookout for innovative, dedicated individuals to join us in shaping the future of work through AI. About the RoleAs an AI Deployment Engineer at WRITER, you will play a pivotal role in our mission to enhance human capacity through superintelligence. This position is not just technical; it's influential, as you will collaborate closely with our enterprise clients. Your insights will be vital in identifying their unique challenges and designing AI-driven solutions that leverage our robust platform and enterprise-grade LLMs. You will convert complex requirements into impactful applications, championing user adoption and driving substantial business outcomes. Your innovative mindset and enthusiasm for deploying cutting-edge AI technologies will directly influence the evolution of work for some of the largest corporations globally.This role is crucial for our clients' success and the ongoing development of our products. Join our dynamic team to explore the frontiers of generative AI and contribute significantly to WRITER's objectives.This is a hybrid position based out of our San Francisco, Chicago, Austin, and New York City offices.

Role Overview vapi is looking for an Office Manager to support the daily operations of our San Francisco office. This role keeps the workspace running smoothly, manages administrative tasks, and helps create a productive setting for the team. What You Will Do Oversee daily administrative functions and office routines Manage office supplies and inventory Support a collaborative and efficient work environment What Matters Here Strong organizational skills and a proactive approach are key. The right person will help maintain an office culture where people can do their best work together.

Giga, an AI startup based in San Francisco’s Dogpatch neighborhood, partners with Fortune 500 companies to build AI agents that understand emotions, resolve issues efficiently, and scale across complex organizations. Backed by a $61M Series A, Giga supports companies like DoorDash with solutions for regulated environments, handling voice, chat, and email channels where accuracy and compliance are essential. The team is growing quickly and focuses on voice intelligence, aiming to become the leading AI platform for enterprise automation. Giga’s technology reaches millions daily, and team members have genuine autonomy to drive change alongside experienced founders. For more about Giga’s growth and partnerships, see this Fortune article and the DoorDash partnership update. Role overview The Founding Technical Writer will shape how Giga’s engineering work is communicated to the world. This role focuses on creating technical blog posts, detailed teardowns, and stories that showcase Giga’s engineering culture and breakthroughs. The emphasis is on quality and clarity, with a standard similar to Anthropic’s engineering blog or Ramp’s Builders blog. The marketing team handles distribution, allowing the writer to concentrate on content and craft. What you will do Produce two flagship technical posts per month (1,500–3,000 words each). These are in-depth, interview-driven pieces published with your byline and designed to be shared among engineering teams. Create two shorter pieces per month, such as tactical teardowns, customer engineering stories, or technical point-of-view articles. Develop editorial and source material for major product launches, collaborating closely with Giga’s engineering team. Requirements Writers who have experience with high-standard engineering blogs and can bring a thoughtful, narrative approach to technical storytelling will thrive in this role.

About Vapi:At Vapi, we are pioneering the transition to voice as the primary interface for human interaction with technology.Our platform stands out as the most customizable solution for deploying intelligent voice agents.In just two years, we have attracted over 600,000 developers, welcoming more than 2,000 new members daily.Experience Vapi's capabilities firsthand!Role Overview:As our enterprise clients implement more sophisticated voice AI solutions, we are seeking a Senior Technical Advisor to provide the expert architectural guidance necessary for successful deployments.This position is critical for driving expansion revenue and ensuring high-quality deployments, ultimately leading to enhanced customer satisfaction and success.Responsibilities:First 30 Days:Gain an in-depth understanding of Vapi’s platform architecture, APIs, and common enterprise application scenarios.Observe customer architecture meetings and analyze current deployment strategies.Collaborate with Deployment Strategists and FDEs to familiarize yourself with existing scoping workflows and documentation practices.Start participating in architecture reviews for ongoing enterprise projects.Next 60 Days:Lead technical scoping for new use cases, including the development of new agents, workflows, and integrations.Create clear architectural diagrams and scoping documents to assist FDE teams in execution.Conduct comprehensive architecture reviews to identify optimization possibilities and scalability challenges.Work closely with SEs during complex sales processes to assess feasibility and facilitate seamless post-sale transitions.After 90 Days:Take full ownership of solution design for high-value enterprise clients.Drive expansion revenue by uncovering architectural opportunities that align with commercial objectives.Develop and share reusable architectural reference designs for future projects.

About Vapi Vapi develops voice technology that powers human interaction through customizable voice agents. The platform supports tailored voice solutions for a range of user needs. Over the past two years, Vapi’s community has grown to more than 700,000 developers, with over 2,000 new members joining daily. Experience Vapi in action! Role Overview Title: Sr. Accountant / Accounting Manager (Individual Contributor) Location: San Francisco, CA (Hybrid) Vapi is bringing accounting operations in-house and seeks an experienced accounting professional to lead this transition. This is the first in-house accounting hire, responsible for establishing and refining processes as the company grows. Why This Role Be the first in-house accounting hire, moving operations from an external firm to Vapi’s own team. Shape and improve accounting processes from the ground up. Play a key part in daily operations and help define the company’s financial systems. What You Will Do First 30 Days: Take full responsibility for the accounts payable (AP) process, from receiving invoices and coding to routing for approval and making payments. Review and verify invoices to ensure accuracy and compliance with company policies. Manage payment runs (ACH, wire, check) to ensure cash disbursements are timely and accurate. Perform three-way matching for transactions involving purchase orders. Code transactions correctly and sync expenses accurately in the ERP system. Next 60 Days: Support month-end close by preparing AP accruals, reconciling the AP subledger with the general ledger, and clearing outstanding items.

About JuiceboxAt Juicebox, we are dedicated to empowering teams to outperform in the competitive talent landscape. In today's AI-driven world, human creativity and expertise are invaluable assets. Successfully navigating recruitment is a critical challenge that can define your success.Our platform is trusted by organizations such as Ramp, Perplexity, and leading AI research labs, serving over 3,000 clients ranging from early-stage startups to Fortune 500 giants.With a remarkable growth trajectory, Juicebox has achieved over $10M in ARR and continues to expand at a rate exceeding 20% monthly. We are proud to be among the fastest-growing AI SaaS companies globally, facilitating thousands of searches daily.Backed by $36M in funding, including a $30M Series A led by Sequoia Capital, our investor portfolio includes industry leaders like Coatue, NFDG, Lux Capital, Y Combinator, and BOND Capital.About the RoleWe are on the lookout for a Senior Technical Recruiter to enhance our Engineering, Design, and Product teams. This is not your conventional recruiting position; as an AI sourcing platform, Juicebox is at the forefront of modern recruitment. You will be a prominent figure in the recruiting community, shaping the intersection of AI and sourcing.Your role will involve defining our external presence through engaging content, community initiatives, and an exceptional candidate experience, positioning Juicebox as the premier destination for elite AI talent.

Join Whatnot as a Senior Technical Recruiter, where you will play a crucial role in shaping our engineering teams by attracting and hiring top-tier talent. Your expertise in technical recruitment will drive our growth and innovation as we strive to build an exceptional platform for our users.In this role, you will collaborate closely with hiring managers, develop sourcing strategies, and engage with candidates to ensure a seamless hiring process. You will be instrumental in enhancing our employer brand and ensuring a positive candidate experience.

Join Our Team at Ivo!At Ivo, we understand that contract negotiation can be a complex and time-consuming process. Our innovative solutions leverage cutting-edge large language models to streamline and enhance contract negotiations, making them faster and more efficient.With a proven 85%+ win rate in head-to-head trials, our market-leading product is trusted by top companies worldwide. We are in search of a talented Senior Technical Recruiter to elevate our recruitment strategy and support our ambitious growth objectives. In this pivotal role, you will collaborate closely with our technical and go-to-market (GTM) leaders, champion innovative sourcing techniques, and ensure an outstanding candidate experience throughout the recruitment process.

Why Join UsBrex is revolutionizing the way businesses manage spending with our AI-driven platform. We offer a comprehensive suite of corporate cards, banking, and global payment solutions, paired with user-friendly software for travel and expenses. From startups to established enterprises like DoorDash, Flexport, and Compass, we empower tens of thousands of companies to take control of their spending, optimize costs, and enhance efficiency on a global scale.At Brex, you will have the opportunity to challenge yourself, question norms, and collaborate with some of the brightest minds in the industry. We are dedicated to fostering a diverse and inclusive culture, where your potential is only limited by your imagination. We provide the tools, resources, and support necessary to help you advance your career.Recruiting at BrexOur recruiting team is the foundation of every career at Brex. We are the initial connection point for future innovators and leaders, guiding candidates to realize their potential. Partnering with leaders across the organization, we seek exceptional talent to build high-performing teams. Our approach is swift and strategic, and we pride ourselves on creating a thoughtful, welcoming experience for candidates from their first interaction. We don’t just fill positions; we shape the culture of Brex by recruiting the next generation of builders and leaders.Your RoleIn your capacity as a Senior Technical Sourcer, you will act as a strategic talent partner tasked with identifying, engaging, and cultivating a robust pipeline of top-tier technical talent. Collaborating closely with recruiters, hiring managers, and technical leaders, you will gain a deep understanding of role requirements and devise proactive sourcing strategies that address both immediate hiring needs and long-term growth objectives.You will employ advanced sourcing methodologies, data-driven insights, and market mapping to discover exceptional talent across engineering, data, product, AI, and other emerging technical fields. This position demands creativity, tenacity, and strong business acumen to engage passive candidates and promote Brex as an employer of choice. Additionally, you will contribute significantly to our diversity sourcing initiatives and continuously enhance our sourcing processes and tools.Work EnvironmentThis position is located in our San Francisco office. We embrace a hybrid work model that blends the dynamic energy of in-office collaboration with the flexibility of remote work. Currently, we require a minimum of three coordinated in-office days each week: Monday, Wednesday, and Thursday. As an added benefit, you can enjoy up to four weeks of fully remote work each year!

Join Harvey as a Senior Technical Recruiter, where you will play a pivotal role in attracting top-tier technical talent to our innovative team. You will collaborate closely with hiring managers to understand their needs, craft compelling job descriptions, and utilize various sourcing strategies to identify and engage potential candidates. Your expertise in the tech recruitment landscape will help us build a diverse pipeline of candidates that align with our company culture and values.

Join our dynamic team at Weekend as a Senior Technical Recruiter. In this pivotal role, you will lead our recruitment efforts to attract top-tier technical talent. Collaborate with hiring managers to understand the unique needs of each role and leverage your expertise to implement innovative recruiting strategies. Your ability to build relationships and connect with candidates will be key to our success.

About Vapi:At Vapi, we are pioneering the transition to voice as humanity's primary interface.Our platform is the most adaptable solution for implementing voice agents in various applications.In just two years, we have attracted over 600,000 developers, with more than 2,000 joining daily.Engage with Vapi now!Why We Need You:The demand for voice automation in enterprises is surging across multiple sectors.We are looking for a seasoned sales professional to spearhead large-scale, strategic agreements and guide top-tier companies in adopting Vapi.Your Responsibilities:Within 30 Days: Familiarize yourself with the complete Vapi stack and understand how clients implement production voice agents.Within 60 Days: Initiate enterprise discovery sessions, collaborate with product and engineering teams to design pilot projects, and influence solution architecture.Within 90 Days: Manage multi-stakeholder deals from technical validation to closing, using customer feedback to shape our product roadmap.Your Profile:You have experience with startups from Series B to F.You have successfully closed multi-million dollar deals with Fortune 500 companies.Bonus: You have founded your own startup.Why Choose Vapi:Make a Lasting Impact: Help create the human interface for businesses globally.Culture of Ownership: 70% of our team consists of former founders.Supportive Team: Our founders, Jordan and Nikhil, bring a Canadian touch to our culture.Backed by Leading Investors: We have support from Y Combinator, KP Seed, and Bessemer Series A.Our Offerings:Equity Ownership: We provide competitive salaries and significant equity stakes.Comprehensive Health Benefits: Medical, dental, and vision coverage.Team Engagement: We prioritize team bonding and organize quarterly off-site events.Flexible Leave Policy: Enjoy a generous flexible time-off policy.