Senior Technical Program Manager at Mercury | Remote or Multiple Locations

As Mercury continues to expand, our revenue platforms increasingly operate at the nexus of product launches, data systems, go-to-market strategies, and external partnerships. In a landscape where every task holds significance, the greatest threat is not a lack of effort, but rather a stagnation in momentum. We are seeking a Senior Technical Program Manager for our Revenue Technology team, who will ensure that intricate, multi-team projects not only progress but do so efficiently: in the right order, with clear dependencies highlighted, and tangible advancements visible on a weekly basis. This role transcends mere status updates; we need a hands-on technical TPM adept enough to directly resolve issues — whether that involves Linear, Salesforce, data workflows, or collaboration across Product, Engineering, Data, and Revenue teams. In this position, you will report to the Head of Platforms & Infrastructure and play a pivotal role in maintaining execution focus, allowing specialized technical roles to function at their highest capacity. *Mercury is a fintech company and not an FDIC-insured bank. Banking services are provided through Choice Financial Group and Column N.A., Members FDIC.

About Mercury: Mercury is an innovative financial technology company dedicated to developing cutting-edge banking solutions for ambitious businesses. Since our inception as a startup banking platform, we've evolved significantly, now managing tens of billions in deposits. We are excited to announce our next venture: pursuing a de novo bank charter to operate as a fully licensed bank. This is a pivotal moment in our journey. As we transition from fintech to a fully operational bank, we are focused on constructing institutional-grade accounting systems from the ground up. This foundational work begins with this role. Note: Mercury operates as a fintech company and is not an FDIC-insured bank. Banking services are provided through Choice Financial Group and Column N.A., both members of FDIC. The Role: As the Bank Controller, reporting directly to the Corporate Controller, you will take charge of the accounting function for Mercury's banking operations. This is a key leadership position where you will establish the policies, processes, systems, and team necessary for Mercury to function as a fully regulated and insured depository institution. You will be at the crossroads of technical accounting, regulatory compliance, and operational development. This is not a role for those looking to maintain existing functions; it is for those who aspire to architect and innovate while collaborating closely with our Engineering and Product teams. What You'll Do: Bank Accounting Infrastructure Craft and implement the Chart of Accounts, general ledger structure, and subledger architecture for the bank entity, ensuring alignment with call report and regulatory reporting requirements. Establish bank-specific accounting policies related to investment securities (ASC 320/326), loan accounting, interest income accruals, ALLL/ACL methodology, and fee recognition. Develop the bank's financial closing processes and reconciliation frameworks. Regulatory and Call Report Compliance Lead the preparation of FFIEC Call Reports (FFIEC 031/041), FR Y-9C, and other regulatory financial submissions on a quarterly basis. Act as the primary accounting subject matter expert during regulatory examinations (OCC, FDIC, Federal Reserve), addressing examiner queries and managing remediation items. Implement and maintain the bank's accounting policy manual in conformity with GAAP, regulatory guidelines, and safety standards. Collaborate with Treasury on ALM reporting, liquidity coverage ratios, and interest rate risk disclosures. Financial Reporting and Controls Design comprehensive financial reporting frameworks and monitor internal controls to ensure accuracy and compliance. Oversee the preparation and analysis of the bank's financial statements, ensuring transparency and adherence to regulatory standards.

Join Mercury as an Account Executive, where you will play a pivotal role in driving our growth and expanding our client base. In this position, you will work closely with clients to understand their needs, provide tailored solutions, and ensure their overall satisfaction with our services. Your expertise in account management and a client-centric approach will be crucial in building long-lasting relationships and contributing to Mercury's mission of empowering businesses with innovative banking solutions.

Join Mercury as a Senior Technical Recruiter specializing in engineering talent acquisition. In this pivotal role, you will leverage your expertise to attract and recruit top-tier engineering professionals. Your efforts will directly contribute to our mission of building an innovative technology team that drives our company forward.Your responsibilities will include collaborating with hiring managers to understand their specific needs, developing comprehensive recruitment strategies, and utilizing various sourcing techniques to connect with candidates. Additionally, you will manage the full recruitment cycle, from initial outreach to final offers, ensuring a seamless experience for candidates.

Join Mercury as a Senior Product Manager, where you will be at the forefront of product development and innovation. As a key member of our team, you will lead cross-functional initiatives, collaborate with engineering, design, and marketing teams, and drive product strategy from conception to launch. Your expertise will help shape our product roadmap and enhance user experiences.

Mercury is looking for an Engineering Manager to lead the Mercury Accounting team. This group creates and maintains accounting products that help customers manage their finances. The focus is on delivering reliable, high-quality solutions that make financial management easier for users. Key responsibilities Guide engineering projects from initial planning through to delivery Mentor engineers and support their professional development Improve team processes to raise product quality and performance Collaborate with stakeholders to set priorities and ensure alignment on goals Build a culture centered on collaboration, learning, and strong technical standards Location This role can be based in San Francisco, CA, New York, NY, Portland, OR, or performed remotely from anywhere in Canada or the United States.

The electrical grid may not be glamorous, but it is the backbone of our modern world, powering homes, hospitals, factories, and entire cities. At Mercury, we understand the importance of infrastructure that is stable, meticulously regulated, and resilient. When it functions flawlessly, it goes unnoticed; when it falters, everything grinds to a halt. Our Domestic Wires team is integral to Mercury's mission. We are responsible for developing secure, compliant, and dependable domestic wire transfers, enabling businesses to transfer substantial amounts of capital with precision and confidence. The systems we create must strike a balance between speed and safety, scalability and stringent controls, as well as product adaptability and regulatory compliance. As a Senior Engineer, you will be at the heart of Mercury’s money movement platform. You will design and enhance high-reliability systems, shape technical strategies, collaborate with product, risk, and banking teams, and mentor fellow engineers as we expand. This role presents a chance to work on infrastructure where durability, transparency, and sound judgment are as crucial as speed. Note: Mercury is a fintech company, not an FDIC-insured bank. Banking services are provided through Choice Financial Group and Column N.A., Members FDIC.

Arthur C. Clarke once stated, “any sufficiently advanced technology is indistinguishable from magic.” At Mercury, we strive to provide a magical experience to our clients who depend on us for their banking and financial workflows. However, this magic is underpinned by a robust framework—effective risk management is vital to ensuring Mercury remains safe, resilient, and deserving of our customers’ trust. As Mercury’s inaugural Chief Risk Officer, you will be responsible for establishing the vision for risk management within the organization. You will develop and lead a comprehensive program that assesses, monitors, and manages credit, market, financial, and operational risks across the company. Collaborating with our Board and Risk Committee, you will help define Mercury’s risk culture, appetite, and limits, ensuring our daily operations align with these standards. Note: Mercury is a fintech company, not an FDIC-insured bank. Banking services are provided through Choice Financial Group and Column N.A., Members FDIC. Your responsibilities will include: Establishing the vision for risk at Mercury by defining and leading our enterprise-wide risk strategy and framework. Protecting our platform by ensuring customer data and technological assets are secured, with clear and consistent communication to the Board. Identifying emerging risks, particularly those related to new products, services, and markets, and assisting teams in navigating them. Ensuring our strategies and operations comply with laws, regulations, and regulatory expectations. Designing and implementing scalable systems to consistently identify, assess, measure, monitor, and report risks across the organization. Collaborating with business leaders to translate complex risk topics into actionable insights that inform sound decision-making. Enhancing accountability by supporting our audit programs and ensuring that findings are addressed while embedding improvements into our workflows. Acting as the primary contact for risk communication with the Mercury Board and its Risk Committee. Successful candidates will likely possess the following qualifications: Demonstrated leadership in risk management, having built or scaled enterprise risk programs in banking or financial services, ideally at the intersection of traditional finance and fintech innovation. Comprehensive knowledge across risk disciplines—ranging from credit and market risks to liquidity and operations—enabling you to design practical frameworks that work effectively. Experience in navigating complex regulatory environments and the ability to create a culture of risk awareness and compliance.

Role Overview Mercury is hiring a Senior Implementation Manager to guide clients as they adopt our financial technology solutions. This role focuses on making sure each implementation runs smoothly and meets client needs from start to finish. What You Will Do Lead clients through the entire implementation process for Mercury’s fintech products Coordinate with teams across the company to ensure projects stay on track Troubleshoot issues and help clients integrate our solutions into their workflows Work to maximize client satisfaction and successful adoption Location This position can be based in San Francisco, CA, New York, NY, Portland, OR, or remote within the United States.

Join Mercury as a Senior Manager of Account Development and play a pivotal role in driving our growth strategy. This position offers the flexibility of working from anywhere in the United States, with opportunities to collaborate closely with our dynamic teams in San Francisco, New York, and Portland.In this leadership role, you will oversee the account development process, cultivate strong relationships with clients, and ensure the alignment of our service offerings with customer needs. Your expertise will be instrumental in developing innovative strategies that enhance client satisfaction and drive revenue growth.

Role Overview Mercury is hiring a Senior Product Manager for the Mission Control team. This role steers product direction and execution, working closely with cross-functional partners to shape how Mercury’s products evolve. The Senior Product Manager will set strategy, prioritize improvements, and help deliver solutions that address customer needs. What You Will Do Lead cross-functional teams to define and deliver product strategy Drive enhancements to user experience across Mercury’s offerings Guide the product vision from concept through execution Ensure solutions align with customer needs and company goals Location This position is open to candidates based in San Francisco, CA, New York, NY, Portland, OR, or remotely within Canada or the United States.

At Mercury, every new business that applies is like a shining star in the vast night sky. Each application, unique in its own right, contributes to a larger constellation of data trails from partners, filings, founders, and financial histories. Our Risk product engineering teams play a vital role in guiding thousands of business applications through our systems. The challenge lies in maintaining speed without sacrificing safety. Each day, our work empowers founders to open their first account, launch innovative ideas, and propel their growth forward like rocketships. Our mission is to create intelligent, automated systems and operational tools that enable this process—where machine learning, AI, and human insight work in harmony to shape the future of business banking. We leverage intelligence to identify risks early, make confident real-time decisions, and provide instantaneous, satisfying account approvals that match the pace of the builders we support. When executed flawlessly, our onboarding process feels seamless and effortless, powered by a universe of data, precision, and care. We are seeking a Senior Engineering Manager to lead the teams responsible for developing the systems and tools that facilitate this journey—from application approvals to enhanced due diligence—ensuring that every business that partners with Mercury is safe while enjoying a delightful experience.

As a Senior Engineering Manager specializing in Release Engineering, you will play a pivotal role in leading our engineering teams to excel in the delivery of high-quality software products. You will foster a culture of collaboration and innovation while driving the execution of our release processes. Your strategic vision will be instrumental in enhancing our methodologies, tools, and practices to ensure timely and efficient software releases.

Join Mercury as a Salesforce Developer and enhance our technical capabilities. In this role, you will architect, refine, and manage essential go-to-market (GTM) systems with precision and resilience. This position is vital to bridging the current engineering gap by implementing existing platform capabilities and minimizing tool sprawl through robust solutions integrated directly into Salesforce and its surrounding ecosystem. Collaboration is key; you will partner with teams in Architecture, Data, Technical Project Management, and Systems Experience to transform ideas into actionable solutions. Note: Mercury is a fintech entity, not an FDIC-insured bank. Banking services are provided through Choice Financial Group and Column N.A., both Members FDIC.

Role Overview Mercury is hiring a Senior Data Science Manager to guide key data initiatives as the company continues to grow. This role leads a skilled team of data scientists, applying advanced analytics to uncover insights that shape strategy and improve how the business operates. What You Will Do Lead and mentor a team of data scientists Use analytics to inform strategic decisions and drive operational improvements Work with teams across the company to find ways data can strengthen products and services Location This position is open to candidates based in San Francisco, CA; New York, NY; Portland, OR; or remote within Canada or the United States.

Join Mercury as an AI Solutions Architect, where you will be instrumental in enhancing our customer-facing chatbot and AI agent experience. In this key role, you will define strategic initiatives to optimize customer interactions with AI agents, ensuring an exceptional user experience. Your responsibilities will include targeted configuration of workflows, performance reviews, and quality coaching for ongoing improvement.You will collaborate closely with teams across Customer Support Strategy and Operations, Engineering, Product, and external vendors to uphold a high standard of quality, safety, and trust in our AI solutions.In addition to chatbot optimization, you will play a critical role in shaping the AI strategy within the Customer Support organization, creating best practices, and empowering your peers to explore AI solutions that boost team efficiency.

Join Mercury as a Senior Analyst focusing on Compensation and People Analytics. In this pivotal role, you will leverage data to understand compensation trends and provide insights that drive strategic decision-making. Your analytical skills will help shape our talent management strategies, ensuring our workforce is both competitive and engaged.

Join Mercury as a Senior Product Recruiter, where you will play a pivotal role in shaping our product teams. You will collaborate closely with hiring managers to understand their needs and craft effective recruitment strategies that attract top talent. Your expertise in sourcing exceptional candidates will help us build a diverse and innovative workforce.

Role Overview Mercury is searching for a Senior Sales Recruiter to help grow our team. This position partners closely with internal teams to identify, attract, and hire experienced sales professionals across multiple markets. The Senior Sales Recruiter will play a key role in refining recruitment strategies, supporting a smooth hiring process, and strengthening Mercury’s reputation as an employer. Location This role can be based in San Francisco, CA, New York, NY, Portland, OR, or performed remotely from anywhere in Canada or the United States.

Join Mercury as a Senior Associate in our Revenue Strategy team, where you will play a crucial role in shaping our growth and driving strategic initiatives. You will work closely with cross-functional teams to analyze revenue performance, develop actionable insights, and implement strategies that maximize profitability. Your analytical skills and strategic mindset will be essential as you navigate complex business challenges and contribute to our mission of empowering startups and entrepreneurs.