Senior Software Engineer - AI Team at Sprig | San Francisco

Join Our Team as a Senior Software EngineerAt Sprig, we are revolutionizing experience research by developing an AI-native successor to outdated survey tools like Qualtrics and SurveyMonkey. Our vision is to create a platform that is not only intelligent and fast but also seamlessly integrated into the product development process of modern teams.Our commitment is to simplify customer understanding, making it an ongoing and effortless endeavor. With Sprig, product teams gain clarity from insights rather than relying on guesses. We are pioneering a future where AI drives real-time insights, streamlines workflows, and enhances customer experiences.Leading companies such as Notion, Figma, and Coinbase trust Sprig to connect more intimately with their customers. As we approach $100 million in annual recurring revenue, we are expanding our innovative AI capabilities globally.If you thrive in dynamic environments and are excited about redefining a category, we would love to hear from you.Your RoleAs a member of Sprig's AI engineering group, you will play a crucial role in developing the technology that empowers UX researchers and product leaders to analyze customer behavior at scale. Our platform processes hundreds of millions of events daily, delivering AI-driven analysis that transforms raw data into actionable insights.You will be responsible for managing backend systems that facilitate this operation, including high-performance data pipelines, AI inference orchestration, and integrations that embed applied AI into Sprig's user experience. Your contributions will be vital in evolving the technical foundation that enables our customers to scale and operationalize AI-driven understanding.While our team collaborates across the entire stack, your focus will primarily be on backend and distributed systems, closely interfacing with applied AI infrastructure. You will work alongside engineers who prioritize thoughtful design, practical solutions, and impactful work, all while adhering to high standards of reliability, privacy, and correctness.This is a hybrid position requiring three days a week in our San Francisco office, conveniently located near Montgomery BART.

About SprigSprig is pioneering an AI-driven successor to outdated survey tools such as Qualtrics, Medallia, and SurveyMonkey. We envision a future for experience research that is not only rapid and smart but also seamlessly integrated into the workflows of modern product teams.Our mission is to facilitate effortless and continuous customer understanding. With Sprig, product teams transition from making guesses to gaining precise insights. We are crafting a future where AI reveals insights, streamlines processes, and empowers teams to deliver outstanding customer experiences in real-time.Innovative companies like Notion, Figma, Coinbase, and TripAdvisor trust Sprig to maintain a closer connection with their customers than ever before. As we approach a $100M ARR milestone, we are launching new AI-enhanced functionalities and expanding our influence across the globe's most forward-thinking organizations.If you thrive on bold ideas, rapid growth, and the chance to revolutionize an entire industry, we would be excited to connect with you.About the RoleWe are seeking a skilled Senior Backend Engineer to join our Platform Team. This team is crucial in managing our backend architecture along with the data ingestion, processing, and storage systems, ensuring the reliability, scalability, and performance of our platform. As a Backend Engineer, you will collaborate closely with cross-functional teams to design, build, and maintain the features and infrastructure that fuel our cutting-edge product research solutions.Your contributions will have a significant impact on our customers' success by providing dependable, scalable, and insightful research tools, empowering them to create customer-focused products that resonate with their users.Your ImpactFacilitate customer insights by implementing and optimizing features for our event-based targeting systems.Provide technical leadership on projects, guiding the team through critical decisions and ensuring adherence to best practices.Collaborate with product managers, AI engineers, and product engineers to integrate backend systems with other platform components.Stay updated with the latest technologies, integrating them into our systems to keep Sprig at the forefront of product research solutions. Your proactive approach will ensure our platform remains competitive and ready to tackle future challenges.

About SprigSprig is revolutionizing the experience research landscape by creating an AI-native alternative to traditional survey tools like Qualtrics, Medallia, and SurveyMonkey. We envision a future where experience research is swift, intelligent, and seamlessly integrated into the product development process.Our mission is to facilitate effortless and continuous customer understanding. With Sprig, product teams are empowered with actionable insights, allowing them to make informed decisions rather than relying on guesswork. We are pioneering a realm where AI reveals insights, streamlines workflows, and helps teams deliver outstanding customer experiences in real-time.Leading companies such as Notion, Figma, Coinbase, and TripAdvisor leverage Sprig to enhance their customer engagement. As we rapidly approach $100M ARR, we are excited to launch new AI-driven features and broaden our impact among innovative businesses worldwide.If you thrive on bold concepts, rapid growth, and the chance to reshape an entire industry, we would love to connect with you.About the RoleWe are seeking a Senior Product Designer to spearhead the design of Sprig’s AI-driven product experiences. You will take ownership of key features such as the AI Survey Creator, AI Dynamic Questions, and AI-Powered Analysis. These innovations are transforming how product teams collect insights, adjust research dynamically, and extract meaningful information from extensive user feedback.You’ll collaborate closely with the AI, product, and engineering teams to create intuitive, responsive, and reliable workflows. Engaging directly with customers, you will test concepts, gather valuable feedback, and continually enhance the user experience.This is a hybrid position requiring you to be in our San Francisco headquarters four times a week.

Join Sprig as a Marketing Associate and be a part of a dynamic team dedicated to driving innovative marketing strategies. In this role, you will assist in the development and execution of marketing campaigns, analyze market trends, and help enhance the brand presence in the competitive landscape. Your creative ideas and analytical skills will contribute to the success of our marketing efforts.

About Sprig Sprig builds an AI-powered experience research platform designed to move beyond traditional survey tools. The platform helps teams gather instant, actionable insights that fit directly into product development. Sprig’s mission is to make customer understanding simple and ongoing, so product teams can make informed decisions and improve customer experiences in real time. Leading brands such as Notion, Figma, Coinbase, and TripAdvisor use Sprig to strengthen their customer relationships. As Sprig nears $100M in annual recurring revenue and rolls out new AI features, the company is broadening its reach with innovative businesses around the world. Role Overview: Customer Success Manager Sprig is hiring a Customer Success Manager to join the San Francisco team. This role works closely with a range of fast-growing companies, supporting them as they use Sprig to achieve their goals. Acting as a strategic advisor to product and research leaders, the Customer Success Manager helps clients uncover user insights, encourages adoption across teams, and ensures customers continue to see value from the platform. This position manages the full customer lifecycle for a portfolio of Mid-Market accounts, from onboarding through renewal. The role involves collaborating across teams, spotting opportunities for account growth, and working to improve Net Revenue Retention (NRR). Customer feedback is a key part of the job, with insights regularly shared with Sprig’s Product team. This is an in-office role, based in downtown San Francisco four days a week, just steps from Montgomery BART/MUNI. Key Responsibilities Portfolio Growth: Oversee post-sale success for Mid-Market accounts, focusing on retention and expansion by planning for customer success and aligning with business objectives. Expansion Opportunities: Analyze product usage to identify upsell and cross-sell options, address adoption gaps, and connect Sprig’s capabilities to changing customer needs. Client Advocacy: Build and maintain strong relationships with customers, supporting their ongoing engagement and success with Sprig’s platform.

About SprigAt Sprig, we are revolutionizing experience research with our cutting-edge AI-native platform, designed to replace outdated survey tools like Qualtrics and SurveyMonkey. Our vision is to create a future where product teams can access swift, intelligent insights seamlessly integrated into their workflows.We strive to make deep customer understanding not only effortless but also continuously available. With Sprig, teams can confidently base their decisions on data-driven insights rather than assumptions, enabling them to craft exceptional customer experiences in real time.Our innovative solutions are already trusted by industry leaders such as Notion, Figma, Coinbase, and TripAdvisor as we rapidly approach a $100M ARR milestone and expand our global reach.If you are passionate about transformative ideas, fast-paced growth, and the chance to redefine an entire market, we invite you to join us.About the RoleWe are looking for a dynamic Enterprise Account Executive who will spearhead new revenue opportunities through effective prospecting, impactful field engagement, and diligent execution of the complete sales cycle. This role is tailored for an individual who excels in both in-person and virtual sales settings, adept at converting events, executive meetings, and targeted campaigns into substantial pipeline growth and successful business closures.As an integral part of our team, directly reporting to the Head of Sales, you will take ownership of enterprise accounts from start to finish. This includes identifying and engaging key decision-makers, navigating intricate purchasing processes, and finalizing high-value, multi-threaded deals. Your contributions will be pivotal in shaping our enterprise strategy and driving revenue expansion.This is a hybrid position: 4 days per week at our San Francisco HQ.Your ImpactManage the complete sales cycle, from initial prospecting to closing, with a focus on six- to seven-figure ARR Enterprise contracts.Develop and sustain a robust sales pipeline through proactive outreach and engagement.Conduct in-person meetings with prospects and clients.Prepare and deliver compelling executive-level presentations that align with client objectives and position Sprig as a strategic partner.Leverage advanced AI sales tools to monitor sales metrics and enhance performance.

Responsibilities:Develop Our Product. Take ownership of software features that enhance our AI platform, empowering private market investors to analyze deals swiftly and accurately. This role requires you to actively engage in coding and delivering essential platform components from the ground up.Ensure Quality and Excellence. Establish and maintain coding standards, architectural guidelines, and review procedures; mentor fellow engineers. Co-cultivate a culture centered on practical, reliable, and test-driven development that swiftly meets business requirements.Scale for Growth. Assist in monitoring and scaling the architecture of our platform and its infrastructure.Collaborate Across Functions. Engage closely with product, security, and go-to-market teams to translate our strategic roadmap into actionable features and deliverables.

Join the Revolution at Retell AIRetell AI is pioneering the future of call centers through innovative voice AI, driven by first principles thinking.In just 18 months since our inception, we have empowered thousands of businesses with our AI voice agents, transforming how sales, support, and logistics calls are managed—previously requiring extensive human teams. Supported by prestigious investors such as Y Combinator and Alt Capital, we've rapidly scaled from $5M ARR to an impressive $36M ARR with a compact yet dynamic team of 20.Our ambition for 2026 is to create a revolutionary customer experience platform, where entire contact centers are powered by AI. Moving beyond basic automation, we aim to develop intelligent AI “workers” that serve as frontline agents, QA analysts, and managers, continuously enhancing customer interactions without the need for constant human oversight.As we expand, we are seeking passionate engineers who are eager to solve challenging technical problems, act swiftly, and make a significant impact in one of the fastest-growing voice AI startups. Let’s shape the future together.

fractional-ai is looking for a Senior or Staff Software Engineer to join the San Francisco office. This position centers on building advanced AI solutions with a team that values both technical depth and collaboration. Role overview This role focuses on designing and developing AI-driven systems. The work involves solving technical challenges and contributing to projects that push the boundaries of what AI can achieve. Collaboration with other engineers and stakeholders is a key part of daily responsibilities. Who will thrive Experienced engineers with a strong background in software development Those who enjoy working on complex technical problems Individuals who value teamwork and open communication Location This position is based in the San Francisco office.

Join Our Innovative Team at Retell AIRetell AI is at the forefront of revolutionizing the call center industry through advanced voice AI technology. In just 18 months since our inception, we have empowered thousands of businesses to optimize their sales, support, and logistics calls, which previously relied on large teams of human agents. Supported by prominent investors including Y Combinator and Alt Capital, we've achieved remarkable growth, scaling from $5 million to $36 million in annual recurring revenue (ARR) while expanding our talented team to 20 members.Our ambitious vision for 2026 is to develop a state-of-the-art customer experience platform, transforming entire contact centers with AI. Unlike traditional automation that requires ongoing human oversight, we are building intelligent AI "workers" capable of functioning as frontline agents, quality assurance analysts, and managers, constantly enhancing customer interactions.If you are a passionate innovator eager to solve complex technical challenges and make a tangible impact at one of the fastest-growing voice AI startups, we invite you to join us in shaping the future.Ranked among the top 50 AI applications by a16z: a16z List4th on Brex's Fast-Growing Software Vendors of 2025: Brex BenchmarkFeatured as a leading startup on: Leanaileaderboard

fractional-ai is hiring a Software Engineer to join the team onsite in San Francisco. This role centers on building and improving technology that advances artificial intelligence. Role overview As a Software Engineer, you will work closely with others to develop and support projects that drive the company’s AI initiatives forward. The work involves collaborating with colleagues and contributing technical solutions in a team setting. What you will do Develop software for AI-driven projects Collaborate with team members in the San Francisco office Contribute ideas and technical expertise to ongoing initiatives Requirements Interest in technology and artificial intelligence Ability to work onsite in San Francisco Strong motivation to learn and contribute to team projects

About SprigSprig is revolutionizing experience research with its AI-driven successor to traditional survey tools such as Qualtrics, Medallia, and SurveyMonkey. We envision a future where experience research is efficient, smart, and seamlessly integrated into the product development process.Our mission is to simplify deep customer understanding, making it continuously accessible. With Sprig, product teams transition from guesswork to clear insights, utilizing AI to unveil critical data, streamline workflows, and empower teams to deliver outstanding customer experiences in real-time.Renowned companies like Notion, Figma, Coinbase, and TripAdvisor leverage Sprig to foster deeper customer relationships. We are rapidly scaling towards $100M ARR, introducing innovative AI-driven features, and broadening our influence among the world’s leading companies.If you thrive on ambitious concepts, fast-paced growth, and the chance to reshape an entire industry, we invite you to connect with us.About the RoleAs part of Sprig's mission, we are assembling a top-tier product experience platform that empowers leading businesses to gain comprehensive insights into user interactions with their products at scale. The Core team is responsible for the complete experience of developing studies and deploying them across client applications using an installable client-side SDK.Our fullstack engineers play a crucial role in designing and implementing features across a JavaScript SDK client, managing APIs that handle thousands of requests per second, and creating an intuitive user interface for study creation. You will oversee web application releases and SDK versions across multiple platforms, prioritizing an optimal developer experience for thousands of developers utilizing our tools.Your contributions will reach millions of users globally.This position is based in San Francisco, requiring three days of in-office work.

About UnifyUnify is revolutionizing the way revenue teams operate by developing the first AI-powered system of action. Our mission is to transform outbound strategies into a robust growth engine, ensuring that go-to-market execution is observable, repeatable, and scalable. Established in 2023 by industry leaders from Ramp and Scale AI, our talented team boasts backgrounds from renowned companies like Airbnb, Meta, Waymo, and Perplexity.In 2024, Unify achieved an impressive 8x revenue growth and serves a diverse clientele including Perplexity, Cursor, SoFi, and Justworks. We are a dynamic team fueled by high energy and intensity, having secured $58M in funding from leading investors such as Thrive, Emergence, and OpenAI. Join us in shaping the future of GTM!About the Role:As a Senior Software Engineer specializing in AI at Unify, you will be at the forefront of innovation, developing new AI products and enhancing our AI platform. Your work will encompass agents, retrieval systems, classification, fine-tuning, reinforcement learning, and LLM inference infrastructure. If you are passionate about creating production-ready AI systems and wish to contribute to cutting-edge applications used by premier GTM teams, this role is for you.

Join Us in Combating the Escalating Wildfire Crisis with Cutting-Edge AI and IoT SolutionsAbout UsThe Challenge: In the face of climate change, wildfires are becoming more frequent and severe. Traditional methods of fire detection, reliant on bystanders and emergency calls, lead to critical delays in response times. Fire authorities require innovative solutions for faster detection, verification, and response to avert catastrophic fire outbreaks.Who We Are: Pano AI is a dynamic growth-stage startup based in San Francisco, comprising over 150 passionate professionals. We stand at the forefront of wildfire detection and intelligence, equipping fire services with timely information and advanced technology to enhance their response capabilities. Our platform integrates cutting-edge hardware, software, and AI, utilizing ultra-high-definition 360-degree cameras positioned strategically to provide real-time threat assessments. Our technology empowers fire professionals with actionable insights, enabling them to prevent minor flare-ups from escalating into significant disasters.Recognized by TIME as one of the 100 Most Influential Companies of 2025, and featured in MIT Technology Review's top 15 climate tech companies to watch, Pano AI is paving the way for innovative solutions in fire response. Our contributions have been recognized in major publications such as the Wall Street Journal and Bloomberg.

Join Us at Retell AIRetell AI is revolutionizing the call center industry by leveraging innovative voice AI technology based on first principles.In just 18 months since our inception, we have attracted thousands of companies that rely on Retell's AI voice agents to efficiently manage sales, support, and logistics calls, previously handled by large teams of human agents. Supported by renowned investors such as Y Combinator and Alt Capital, we have rapidly grown from $5M to $36M in Annual Recurring Revenue (ARR) with a dedicated team of 20.Looking ahead to 2026, our ambition is to establish a state-of-the-art customer experience platform entirely powered by AI. We aim to create intelligent AI “workers” capable of serving as frontline agents, quality assurance analysts, and managers, continuously optimizing customer interactions without the need for constant human oversight.We are on an exciting growth trajectory and are seeking driven individuals who are eager to solve complex technical challenges, accelerate progress, and make a significant impact at one of the fastest-growing voice AI startups.Let’s innovate the future together!Ranked as a top 50 AI app by a16z: https://tinyurl.com/5853dt2x#4 on Brex's Fast-Growing Software Vendors of 2025: https://www.brex.com/journal/brex-benchmark-december-2025One of the top startups on: https://leanaileaderboard.com/

Join Retell AI as a Senior Full Stack Software EngineerAt Retell AI, we are revolutionizing the call center industry with innovative voice AI technology. Our cutting-edge solutions are designed to improve communication efficiency, allowing businesses to automate sales, support, and logistics calls that once required large teams of human agents. In just 18 months, we have experienced remarkable growth, achieving $36M in annual recurring revenue with a dedicated team of 20, up from $5M at the beginning of 2025.Our goal for 2026 is to create a modern customer experience platform powered entirely by AI. We are not just automating but building intelligent AI agents that can perform the roles of frontline agents, quality assurance analysts, and managers, continuously enhancing customer interactions.We are rapidly expanding and seeking talented individuals who are ready to solve challenging technical problems, work at a fast pace, and make a significant impact in one of the fastest-growing voice AI startups.Let’s shape the future of communication together!

About Simple AIAt Simple AI, we are pioneering cutting-edge voice AI solutions tailored for enterprises. Our lifelike voice agents empower renowned companies such as DoorDash, xAI, and Omaha Steaks in managing diverse phone operations ranging from customer support to order intake and lead qualification. As we experience rapid revenue growth, we seek a couple of founding software engineers to help us meet current customer demands while developing innovative systems for the future. Our team is passionate about harnessing AI to transform the world, and we operate from our San Francisco office five days a week.Simple AI is proudly supported by top-tier investors and industry leaders, including Y Combinator, Massive Tech Ventures, and prominent figures like Michael Seibel (co-founder of Twitch), Jared Friedman (Scribd), Alexandr Wang (Scale AI), Matt Van Horn (June Oven and Lyft), Suhail Doshi (Mixpanel), JJ Fliegelman (WayUp), and Scott Wu (Cognition).Meet the FoundersThe founders, Catheryn Li and Zach Kamran, previously led software teams at Y Combinator, where they launched numerous products for YC founders, including the co-founder matching site. Cat brings experience from Instagram and Facebook and holds degrees in mathematics and computer science from MIT. Zach studied computer science and statistics at the University of Chicago and led software initiatives at PEAK6.What We ProvideCompetitive salary with significant equity opportunitiesEmployee-friendly equity termsOffice located in San FranciscoComprehensive health, dental, and vision insuranceComplimentary lunch and dinner at the officeFree Uber rides home after 8:30 PMRegular team events and offsite activitiesYour Qualifications4+ years of relevant software engineering experience.Exceptional problem-solving skills and a passion for tackling technical challenges.A customer-centric mindset coupled with strong communication skills and a keen interest in product design and prioritization.Self-motivated with the ability to work independently.A genuine enthusiasm for continual learning and keeping abreast of the latest advancements in AI.

At Lassie, we are revolutionizing healthcare by building AI solutions that empower health practices. Our innovative approach addresses the chronic staffing shortages that have plagued medical offices, particularly since the pandemic, leading to frustrating patient experiences.We envision a future where AI serves as the backbone of medical practices—efficiently managing administrative tasks and enhancing patient interactions through intelligent agents.Founded by seasoned entrepreneurs Steijn Pelle and Frédéric Renken, who have successfully driven growth at major tech companies, we are infusing consumer product design into healthcare, reshaping how doctors and patients connect.

Join Aircall, a rapidly growing unicorn company and pioneering AI-driven customer communication platform utilized by over 22,000 businesses globally to enhance revenue, expedite issue resolution, and empower customer-facing teams. We are transforming the landscape of customer communications by seamlessly integrating voice, SMS, WhatsApp, and AI into one cohesive workspace.Our success stems from a straightforward principle: empower teams to work smarter, not harder. With features like the AI Voice Agent automating routine calls, AI Assist optimizing post-call tasks, and AI Assist Pro providing real-time support, we enable teams to achieve exceptional performance. The outcome? Increased revenue, quicker resolutions, and scalable teams operating with confidence.Headquartered in Paris, our European HQ, we also have a robust North American presence anchored in Seattle, with teams spread across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. With a product that delights customers and a business model that is scaling rapidly, we are supported by top-tier investors and are at the forefront of AI innovation across diverse product lines.At Aircall, you will be part of a dynamic company. Our ambition drives us, we are product-focused, and we prioritize execution with tangible impacts, swift decision-making, and genuine growth.Our Work Culture at Aircall: We are obsessed with our customers, driven by data, and dedicated to achieving meaningful results. We cherish ownership, continuous learning, and a thoughtful approach to speed. If you thrive in a collaborative and fast-paced environment where trust and impact are valued, you will find your place with us.As a Senior Backend & AI Engineer, you will play a crucial role in designing, developing, deploying, and maintaining essential AI features for our business. Your prior experience in implementing AI functionalities is crucial. You will be expected to promote best practices, mentor fellow team members, and contribute to enhancing quality, excellence, and agility in our delivery processes. Your innovative contributions will include building practical applications such as chatbots, virtual assistants, automated content generation, and other NLP-driven tools. You will leverage and optimize existing large language models (LLMs) to meet specific business needs and domains, ensuring they perform exceptionally in real-world scenarios.

About Flow EngineeringFlow Engineering is an innovative platform harnessing the power of AI to transform how modern engineering teams manage requirements. Our AI-native solution empowers hardware teams to collaborate seamlessly with intelligent agents, facilitating the design, validation, and evolution of complex systems at unprecedented speed and precision.About the RoleWe are on the lookout for experienced senior software engineers with a passion for AI to develop advanced capabilities that enhance the way teams create, review, and oversee requirements. In this role, you will engage with agentic systems and domain engineer workflows, positioning AI at the core of team decision-making processes regarding their systems.This position uniquely integrates AI, product development, and full-stack engineering, allowing you to transform ideas from initial prototypes into stable, observable features deployed in production environments.What You’ll DoDesign and implement AI-driven features, such as assisted requirement drafting, consistency checks, impact analysis, and intelligent suggestions tailored for systems and domain engineers.Create agentic workflows that empower systems engineers and domain engineers to explore designs, simulate changes, and validate requirements effectively.Assess and integrate language models and associated tools, focusing on optimizing reliability, latency, cost, and debuggability within production settings.Develop and sustain the necessary infrastructure, including data pipelines, evaluation harnesses, prompt and model management, observability, and safety protocols.Engage across the entire technology stack—from backend integrations and APIs to user interface components—to deliver comprehensive AI features beyond mere model endpoints.Collaborate with product teams and customers to identify high-value workflows, conduct experiments, and iterate rapidly based on real-world usage insights.About YouA minimum of 3 years’ experience in applied machine learning, large language models, or related fields, with a proven history of delivering ML/LLM-powered features to production.At least 5 years of experience in software development, involving the design, testing, and operation of scalable services in a cloud-based environment.Practical experience with contemporary LLM providers and tools (e.g., OpenAI, Anthropic, Hugging Face, vector stores, and retrieval-augmented generation patterns).Familiarity with prompt design, retrieval-augmented systems, evaluation methodologies, and safety/guardrail strategies.Strong analytical skills to evaluate trade-offs between various models, architectures, and deployment patterns, enabling informed decision-making.A collaborative spirit and effective communication skills to work alongside cross-functional teams.