Senior Engineering Manager, Proactive Communications

Exciting OpportunityJoin Hinge Health in a pivotal role where you will shape how we engage with our members. As a Senior Engineering Manager, you will not merely oversee a team; you will architect the 'nervous system' of our member interactions. Transitioning from standard notifications to crafting 'delightful interactions', you will harness proprietary data and predictive analytics to ensure members receive the right message at the right moment through the most effective channels. Your leadership will drive the technical strategy for a multidisciplinary communications engine that empowers millions of nudges, emails, and in-app messages, directly enhancing member engagement and health outcomes.Your Key AchievementsFirst 3 Months: Immerse yourself in our current communications infrastructure while building rapport with your hybrid team across San Francisco, Montreal, and Bangalore. Conduct a thorough audit of our notification systems and implement your initial optimizations to boost deliverability and reduce latency.First 6 Months: Collaborate with Machine Learning Scientists to roll out the initial version of 'context-aware' nudges, integrating predictive models to identify the ideal communication channel (SMS, Email, or Push) for each member. Establish a solid CI/CD and monitoring framework for our ML-driven operations.First Year: Design and expand the next-generation Unified Communications Platform capable of supporting conversational AI and LLM-driven interactions. Take ownership of the long-term technical roadmap, evolving Proactive Communications from a simple delivery tool into a strategic engagement platform that scales to millions of daily active users.Your ProfileA Visionary Builder: You expertly balance overarching architectural vision with hands-on technical guidance. You are adept at reviewing Pull Requests (~15% of your time) while simultaneously strategic planning for the next 12 months.A Connector of Disciplines: You fluently navigate both Software Engineering and Machine Learning domains, fostering collaboration between engineers constructing robust distributed systems and data scientists exploring probabilistic models.Empathetic Leader: Aware that every notification represents a connection with a member in need, you prioritize creating 'delightful' experiences over mere alerts and leverage data to ensure our outreach is compassionate, timely, and impactful.A Global Mentor: Thriving in a hybrid work environment, you effectively guide and coordinate teams across various time zones (SF, Montreal, Bangalore) to successfully execute a unified vision.

Exciting OpportunityBecome a pivotal member of a team that is transforming the way we engage with our members. Our Proactive Communications initiatives are essential for enhancing member engagement and improving health outcomes, as we move beyond standard notifications to create engaging interactions that support members on their recovery journey.In this position, you will develop the intelligence and infrastructure needed to communicate with our members at optimal times, delivering the right message through the most effective channels. As a Staff Engineer, you will spearhead the technical architecture of our unified communications platform, working alongside Machine Learning Scientists to coordinate outreach via SMS, email, in-app notifications, and nudges, utilizing proprietary data and predictive models.Your Key ContributionsDesign the Communications Engine: Direct the architecture and scaling of a unified communications platform that facilitates member outreach across various channels (SMS, email, push notifications, in-app) with exceptional throughput and minimal latency.Lead Technical Strategy: Establish and navigate the long-term technical roadmap for proactive outreach in collaboration with product and engineering leadership, balancing immediate implementation with the adaptability needed for future capabilities like Conversational AI.Implement Intelligent Interventions: Collaborate with ML scientists to design systems that incorporate proprietary models into communication workflows, ensuring outreach is motivated by predictive member behaviors and requirements rather than fixed rules.Guarantee System Reliability & Scalability: Enhance system performance to assure the reliability and delivery of messages to members, upholding rigorous standards for observability, error management, and member privacy.Advance Engineering Practices: Establish and refine best practices for CI/CD, automated testing, and monitoring for both software services and ML model performance in production.Foster Mentorship & Collaboration: Mentor senior and intermediate engineers, nurturing a culture of technical excellence. Build strong cross-functional partnerships across Product, Design, Marketing, and Data Science.Who You AreA Technical Visionary: You thrive in ambiguous situations and can translate complex business objectives into scalable, long-term technical architectures.A Continuous Learner: You have a deep passion for distributed systems and ML integration, consistently exploring innovative methods to apply your knowledge.

At Perplexity, we are transforming the way organizations operate and achieve their goals. We are in search of a Senior Manager for Executive Communications to join our innovative team. In this pivotal role, you will act as a strategic liaison to our leadership, crafting and amplifying the voices of our executives to motivate and engage our rapidly expanding workforce.If you are passionate about influencing organizational culture through effective communication, excel at connecting leadership vision with employee engagement, and are eager to establish a premier communications function from the ground up, we invite you to apply.Key ResponsibilitiesDesign and execute exceptional executive communications, including keynote speeches, leadership emails, board presentations, and other formats that demonstrate outstanding writing and analytical skills to convey the company’s vision and strategy.Guide Perplexity through its next growth phases by managing intricate information flows during periods of expansion, overseeing all-hands meetings, Slack communications, and more.Cultivate a distinct and authentic voice for our executives and company leaders for both internal and external communications.Translate complex AI-related topics and business strategies into clear, engaging narratives for various audiences.Collaborate with all teams to spearhead change management communications, simplifying complex organizational updates into compelling messages.

Join Twitch as a Senior Product Manager for our vibrant Community team, where you will lead innovative product strategies to enhance user engagement and foster community growth. As an integral part of our organization, you will collaborate with cross-functional teams to shape the future of community features on our platform. Your expertise will drive product roadmaps and deliver exceptional experiences for our diverse user base.

Flexport is seeking an experienced and dynamic Senior Manager, Communications & Content to lead our communications strategy and enhance our brand presence. In this pivotal role, you will be responsible for developing and executing innovative content strategies that engage our audience and elevate our messaging. You will collaborate closely with cross-functional teams to ensure consistency and impact across all communications channels. If you are passionate about storytelling and have a proven track record in content management, we want to hear from you!

About BuildkiteAt Buildkite, we strive to empower developers worldwide by reinventing software delivery. Our platform is designed to be fast, reliable, secure, and scalable, serving high-growth tech companies such as Airbnb, Canva, Shopify, PagerDuty, and Lyft.Job OverviewWe are seeking a Senior Community Engineer to cultivate the Buildkite community, leveraging customer trust and enthusiasm to foster technical distribution and establish credibility through authentic engagement. This role is a technical ambassador for Buildkite, representing us online, within the ecosystem, and in-person in the Bay Area. Your mission is to instill a profound sense of confidence in developers that Buildkite is not just a tool, but a serious, culturally unique solution crafted by builders for builders.Your responsibilities will include creating and delivering tangible prototypes, actively participating in key conversations with insightful contributions, transforming customer experiences into compelling narratives, and nurturing a sense of community belonging. Your success will be measured by the trust you build within the community. We are committed to maintaining high standards and will only consider candidates with a strong engineering background, deep familiarity with development tools, and a record of community engagement. What You’ll DoBe an Aspiring EngineerDeliver production-grade reference implementations that exemplify excellence with Buildkite.Develop and sustain tools and plugins that address real challenges and elevate the ecosystem.Maintain public artifacts with diligence: versioned, documented, tested, and cared for.Foster the Buildkite CommunityPresent the unique Buildkite perspective on CI, development workflows, reliability, craftsmanship, and future directions.Create engaging experiences that breathe life into Buildkite, including sandboxes, customer stories, impactful posts, insights backed by evidence, walkthroughs, behind-the-scenes builds, live demonstrations, and community rituals that resonate with developers.Consistently and visibly represent Buildkite; you are a vital part of our brand. Be comfortable being recognized, quoted, and occasionally corrected in public.

Role overview The Senior AI Community Engineer at Deepgram, Inc. works from San Francisco, CA and focuses on building connections among AI developers and enthusiasts. This position blends technical knowledge with community-building efforts, encouraging collaboration and fresh ideas within the AI space. What you will do Create content that helps community members learn and connect Host events that bring developers and AI enthusiasts together Provide technical support to members of the community Requirements Experience working with artificial intelligence Background in community engagement or developer relations Strong communication and collaboration skills

About UsTwitch stands as the premier live streaming platform worldwide, fostering global communities that revolve around gaming, entertainment, music, sports, cooking, and much more. Every day, we create spaces where diverse communities come together to share their passions.At Twitch, we prioritize community both internally and externally. Here, you’ll work alongside enthusiastic colleagues who are committed to collaboration and innovative problem-solving. Our mission is to empower live communities, and if this resonates with you, we invite you to explore our journey on LinkedIn, X, and learn about our initiatives on our Blog. Don’t forget to check out our Interviewing Guide to prepare for our hiring process.

Senior Software Engineer – Cloud Communications Platform Location: South San Francisco, California, USA About Zipline Are you passionate about making a difference in the world? At Zipline, we are dedicated to revolutionizing the movement of goods globally. Our mission is to tackle the world’s most pressing access challenges by developing the first instant delivery and logistics system that serves all individuals, irrespective of their location. From facilitating Rwanda’s national blood delivery network and distributing COVID-19 vaccines in Ghana to offering on-demand home delivery for major retailers and enabling healthcare providers to deliver care directly to homes in the U.S., we are reshaping logistics for businesses, governments, and consumers alike. While our technology is sophisticated, the concept is straightforward: a teleportation service that delivers what you need, when you need it. By utilizing robotics and autonomy, we are committed to decarbonizing delivery, alleviating road congestion, minimizing fossil fuel usage, and enhancing the resilience of the global supply chain. Join Zipline and contribute to creating an equitable and resilient logistics system that impacts billions of lives. About You and The Role Zipline operates a large-scale autonomous system that relies on dependable, low-latency communication between vehicles, ground infrastructure, and cloud services. Our Cloud Communications team is responsible for the platform that transfers critical data from embedded systems to the cloud, ensuring data reliability, scalability, and observability. We seek a Senior Software Engineer to enhance and fortify this platform. This role centers on connecting hardware assets to the cloud, hosting and orchestrating new data use cases, and constructing distributed observability across embedded software, cellular networks, and cloud microservices. In this position, you will collaborate closely with the Embedded and Autonomy teams that develop software to extract data from devices. Your primary responsibility will be to guarantee that data is securely ingested into the cloud, deduplicated, stored, processed, monitored, and accessible for both real-time and offline workflows. This is a high-ownership role directly influencing flight reliability, operational visibility, and the scalability of our global network. What You’ll Do Lead the evolution of services connecting vehicles, charging and loading stations, fulfillment hardware, and other field-deployed infrastructure to the cloud. Design and maintain asset-to-cloud APIs, message schemas, and communication clients in collaboration with embedded teams. Develop and manage ingestion pipelines for new data use cases.

Join our dynamic team at Twitch as a Senior Product Manager specializing in Community Engagement. In this pivotal role, you will drive the development and enhancement of features that foster community interaction and growth on our platform. Your insights and leadership will shape the user experience, ensuring that our community remains vibrant and engaged.

Join Our Innovative Applied AI Lab!At Cognition, we are pioneering the future of technology by developing end-to-end software agents.We are the creators of Devin, the world's first AI software engineer, and Windsurf, an AI-native integrated development environment. Our vision is to create collaborative AI teammates that allow engineers to tackle more fascinating challenges and empower teams to achieve their most ambitious goals.Our compact and highly skilled team includes accomplished competitive programmers, former entrepreneurs, and industry leaders from top-tier AI companies such as Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro.While building Devin and Windsurf is a significant milestone, our most challenging and exciting tasks lie ahead. If you're passionate about addressing some of the world's most pressing issues and want to create AI that can reason through real-world tasks, we invite you to apply.About the RoleAs the Developer Community Manager, you will spearhead the development of a vibrant community around Devin, reshaping how developers work. You will serve as the vital link between Cognition and the wider developer ecosystem by organizing events, nurturing advocates, and introducing Devin to universities and developer communities globally.This is not your typical community manager position. We seek an individual with substantial technical expertise—ideally a developer or engineer—who can authentically engage with software engineers, demonstrate Devin and Windsurf in practical workflows, and design initiatives that resonate with a deeply technical audience. You'll be responsible for crafting and executing our community programs from the ground up, creating something entirely new at Cognition.This role is perfect for someone who thrives at the intersection of engineering and community engagement.Core ResponsibilitiesExpand Cognition's developer ambassador program by recruiting, onboarding, and supporting technical advocates who promote Devin in their communities.Organize and execute developer events such as hackathons, meetups, demo days, and conference activations to showcase Devin's capabilities to engineering audiences.Develop and manage university programs, including campus ambassador networks, workshop series, and collaborations with computer science departments and student engineering organizations.Produce engaging technical content and resources, including tutorials, demo scripts, and workshop materials to assist developers in understanding and adopting Devin.

Workyard is an innovative SaaS startup dedicated to transforming workforce management in the trades industry. Through our cutting-edge platform, we are revolutionizing the labor management process by enhancing trust, transparency, and technological integration. Our solution is designed to help businesses streamline operations, boost profitability, and promote accountability among teams through features such as automated time tracking, job scheduling, cost management, and compliance.We are on the lookout for a driven Senior Marketing Manager specializing in Community & Content to cultivate a vibrant community around the Workyard platform. This role is not just impactful but also enjoyable, making you a vital part of our marketing team. You will be responsible for designing and executing campaigns that drive lead generation and support our company’s growth objectives. This position reports directly to the Vice President of Marketing.Key ResponsibilitiesIn this role, you will create engaging content that resonates with construction professionals and encourages sharing. You'll bring customer success stories to life through various mediums, including YouTube videos, webinars, and case studies. Your mission is to ensure that Workyard’s message is prominent across all social media and owned channels.This is a highly creative position with opportunities for exploration and experimentation. You will be actively involved in content production and closely engage with our customers in the construction sector. Your objectives will include:Building a thriving, engaged community of customers and industry professionalsProducing high-quality, authentic content that provides real valueIncreasing customer advocacy through referrals, reviews, and shared experiencesCreating content that enhances acquisition efforts and elevates brand awarenessFacilitating improved customer education and driving product adoption1. Create Impactful ContentTake ownership of all non-written content formats, including videos, webinars, case studies, podcasts, social media, and ad creativeHost or co-host webinars, interviews, and customer story featuresTransform raw ideas and customer insights into clear, actionable contentProduce and edit the majority of content yourself, particularly in the initial stages2. Foster a Strong CommunityUnite Workyard users through engaging content, events, and shared narrativesShowcase authentic stories from real users in the field

Join entirehire as a Senior Manager of Change Management specializing in the Communications, Media, and Technology sectors. In this pivotal role, you will lead transformational initiatives that enhance organizational effectiveness and drive strategic change. You will collaborate with cross-functional teams to develop and execute communication plans, ensuring alignment with our business objectives.As a Senior Manager, you will leverage your expertise in change management methodologies to facilitate stakeholder engagement, mitigate resistance, and foster a culture of adaptability. Your ability to communicate effectively across all levels of the organization will be crucial to the success of our change initiatives.

Join our dynamic team at entirehire as a Senior Manager of Change Management specializing in Communications, Media, and Technology. This pivotal role will allow you to lead transformative initiatives, drive strategic communication efforts, and manage stakeholder engagement in a fast-paced environment.

Role overview Pulumi Corporation seeks a Senior Community Engineer to help support and expand its community of infrastructure as code users. The focus is on guiding developers to make the most of the Pulumi platform as they build cloud and AI infrastructure. What you will do Educate and engage with engineers worldwide who use Pulumi. Share Pulumi’s technical perspective with the developer community. Work directly with users to solve advanced challenges, including multi-cloud Kubernetes, GPU training clusters, and automated infrastructure workflows. Connect with software engineers globally to broaden Pulumi’s reach. Collaborate with product and engineering teams, including those working on Pulumi Neo, to ensure the platform serves community needs. Collaboration This role works closely with teams across Pulumi, especially product and engineering. There are frequent opportunities to learn, teach, and collaborate with experienced peers. Location and work style Pulumi operates as a remote-first company, with headquarters in Seattle, WA. This Senior Community Engineer position is based in the San Francisco Bay Area.

At Real Chemistry, our mission is to foster a healthier world through a unique blend of scientific expertise, creativity, and cutting-edge AI insights. This commitment shapes our innovative culture where we prioritize making a positive impact in healthcare. We serve a diverse range of clients, including major players in the pharmaceutical and biotech sectors, providing comprehensive healthcare communications and marketing solutions.Our #LifeatRealChem culture emphasizes teamwork and a dedication to excellence, making us stronger together. Whether you are an experienced professional or just embarking on your career journey, if you are passionate about healthcare and connection, we encourage you to explore our exciting opportunities.Join us in discovering your purpose, embracing innovation, and experiencing #LifeatRealChem.Job Summary:We are on the lookout for a dynamic Senior Account Manager to join our expanding team. Real Chemistry seeks innovative thinkers who are eager to engage in impactful projects and drive results!In this role, you will collaborate with internal teams to deliver exceptional client solutions and oversee Account Associates and Account Managers. This position provides a remarkable opportunity to work with leading clients in the pharmaceutical, biotechnology, and medical device sectors.This is a hybrid position that can be based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.Key Responsibilities:Create compelling presentations, creative briefs, and PR materials for both internal and external communications.Contribute to the development of clients’ marketing strategies and tactics; collaborate with the team to ensure alignment on scope and approach while capturing and addressing client feedback.Analyze and evaluate data, producing clear and concise summaries along with actionable recommendations for clients.Collaborate with subject matter experts within the agency to support integrated marketing campaigns.Oversee project fiscal performance and revenue objectives by managing team budgets and resources effectively.

Join Fieldguide as a Senior Director of Brand & Communications, where you will lead our brand strategy and communication initiatives to enhance our market presence. You will work closely with executive leadership to craft compelling narratives that resonate with our target audiences, drive engagement, and foster brand loyalty.This role requires a visionary leader with a proven track record in brand management and strategic communications. You will oversee the development and execution of integrated marketing campaigns that align with our business objectives and elevate our brand identity.

Ironclad stands at the forefront of AI contracting solutions, revolutionizing the way agreements are perceived and managed. Our platform transforms contracts into strategic assets that accelerate workflows, provide immediate insights, and empower users to maintain control. Whether engaged in buying or selling, Ironclad seamlessly integrates the entire contracting process on a single intelligent platform, ensuring that leaders have the visibility necessary to stay ahead of the curve. This approach has earned the trust of some of the most innovative organizations globally, including Rivian, the World Health Organization, and the Associated Press.Recognized consistently as a leader in the sector, we hold prestigious titles such as a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Our excellence has also been acknowledged by Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. Supported by top investors like Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton, we are committed to driving forward-thinking solutions. For more information, visit www.ironcladapp.com or connect with us on LinkedIn.About the RoleAs a Senior Community Marketing Manager, you will wield one of Ironclad's most influential tools for enhancing customer engagement, retention, and advocacy. You will take full ownership of developing and executing community initiatives that enrich our virtual community and events, making them invaluable resources for legal and business professionals. Collaborating closely with Product, Customer Success, and Customer Marketing teams, you'll convert community insights into actionable strategies that transform community members into passionate advocates. This high-visibility position is tailored for a creative and dynamic individual who excels in building connections across people, programs, and products while reporting directly to the Head of Partner Marketing & Community.

At AtoB, we believe in revolutionizing the trucking and logistics industry by addressing the fundamental flaws in its payment systems. Our mission is to create a seamless, user-friendly, and secure payments infrastructure that empowers fleet managers and truck drivers alike.We are building a platform akin to Stripe, but tailored for the unique needs of transportation, ensuring that capital flows smoothly and efficiently through supply chains. Our focus is on delivering exceptional customer experiences while developing innovative solutions that respect the daily challenges faced by our users.Our founding team brings together expertise from leading companies such as Uber, Google, and Meta, and we are backed by significant investments from renowned investors and industry leaders. We are proud to be recognized by Forbes and the World Economic Forum for our contributions to the industry.Join us as we listen, learn, and innovate to build solutions that matter.

Join Milltown Partners, a premier global advisory firm renowned for tackling the communications and public policy challenges that shape the reputations of influential organizations and individuals.With over a decade of experience, we have crafted innovative communications, public policy, and research strategies for a diverse range of clients, including technology companies, investors, and sports and entertainment leaders.Although you may not recognize our name, our clients certainly do. We thrive on referrals and our extensive network of past clients. Established in London in 2013 and expanding to the US in 2018, our global team comprises 165 talented professionals. Our San Francisco office, along with our teams in New York and beyond, has significantly contributed to building trust in autonomous vehicles, enhancing reputations for major venture funds, shaping strategies for leading AI companies, and guiding organizations through pivotal moments.As we look to the future, we are excited about the opportunities presented by the changing media landscape and the incorporation of AI into our work, positioning us to redefine modern communications strategies for a captivating roster of clients.About the Senior Communications Consultant RoleWe are seeking a Senior Communications Consultant to join our San Francisco team. The ideal candidate will possess in-depth knowledge of the AI sector, enabling them to provide exceptional communications guidance to our primarily AI-focused clientele.The successful candidate will have 5-8 years of relevant communications experience, a solid understanding of the AI industry and its technical audiences, and the ability to deliver outstanding advice while coaching team members effectively.Proven experience in developing strategic and creative communications strategies at the cutting edge of AI is essential, whether in-house or at an agency supporting AI-native firms. Expertise in conveying technical AI communications, including frontier research, AI products for technical audiences, or AI hardware and infrastructure, is highly desirable.Responsibilities of the Senior Consultant Role