Senior Engineering Lead - Founding Team

About the PositionWe are seeking a Senior Software Engineer to become a key founding member of our engineering team at (Re)vive. In this pivotal role, you will play a crucial part in shaping (Re)vive’s technical architecture, developing essential systems from inception, and delivering solutions rapidly to test and learn.This opportunity is perfect for indivi…

Join cambio as the Founding Product Marketing Lead, where you will play a pivotal role in shaping our marketing strategy. You will be responsible for developing and executing innovative marketing campaigns that resonate with our target audience. As a key member of the founding team, you will collaborate closely with product development, sales, and customer success teams to create compelling messaging and drive product adoption.Your expertise in product marketing will help us define our value proposition, conduct market research, and analyze competitors. You will also oversee the creation of marketing materials and digital content, ensuring alignment with our brand identity.

Join kinelo as our Founding Go-To-Market (GTM) Lead and play a pivotal role in shaping our market strategy from the ground up. In this dynamic position, you will be responsible for developing and executing innovative GTM strategies that will drive our growth and establish our brand in the competitive landscape. Your expertise will be crucial in identifying market opportunities, defining customer segments, and creating impactful marketing campaigns.

About Uplane (YC F25)At Uplane, we are revolutionizing the advertising industry. Companies are losing billions due to ineffective ads, misaligned landing pages, and suboptimal budget distribution. Uplane addresses these challenges by integrating various agencies, spreadsheets, and isolated tools into a cohesive, self-optimizing AI platform. Our system not only generates advertisements but also crafts corresponding landing pages, optimizes budget allocation across diverse channels, and more. Join us in constructing the AI engine that will redefine how marketing budgets are managed and spent worldwide.About The RoleWe are on the lookout for an innovative and self-motivated AI Software Engineer to become a crucial part of our team in San Francisco. This full-time, on-site position presents an exceptional opportunity to take full ownership of product features from ideation to deployment in a dynamic startup environment.Why Join Us?Be among the pioneering employees of a well-funded startup.Tackle significant challenges in a vast market.Take charge of projects and experience rapid professional growth.Enjoy a culture that is fast-paced, ambitious, enjoyable, and humble.Key ResponsibilitiesCreate AI Systems: Design, develop, and maintain scalable AI solutions with LangGraph and TypeScript for automated marketing campaigns.Data Infrastructure Design: Build the data analytics framework that enables AI agents to enhance their intelligence over time.Architect Robust Systems: Construct and manage efficient database architectures using PostgreSQL and Supabase to ensure data integrity and performance.End-to-End Project Management: Lead projects through all phases, from concept to implementation, deployment, and ongoing support.User-Centric Feature Development: Utilize your product and design insight to create features focused on user needs and market trends.Collaborative Engagement: Work closely with the operations team and clients via Slack and Notion to align technical solutions with user expectations.QualificationsBachelor’s or Master’s degree in Computer Science, Data Science, or a related engineering field, or equivalent practical experience.Proficiency in programming languages such as TypeScript and experience with AI systems is preferred.Strong understanding of database management, particularly with PostgreSQL and Supabase.Ability to collaborate effectively within a team and communicate technical concepts clearly.

About TierZero TierZero builds tools that help engineering teams manage code in production. While AI has sped up code creation, deploying that code still brings challenges. TierZero focuses on faster incident response, clear operational visibility, and better knowledge sharing among engineers. With $7M in funding from investors including Accel and SV Angel, TierZero supports high-scale systems for companies such as Discord, Drata, and Framer. The goal: help teams build strong infrastructure for an AI-driven engineering world. Role Overview: Founding Product Designer This is a hands-on role shaping TierZero’s core product experience from the ground up. As the first product designer, work directly with the CEO, CTO, and engineering team. Expect close collaboration with customers to ensure design choices are not just visually appealing, but essential to how the system works and builds user trust. What You Will Do Design workflows and dashboards for AI agents involved in incident investigations and production troubleshooting. Turn complex system behaviors into clear, dependable user experiences. Set guidelines and patterns so automation remains safe, reversible, and predictable. Partner with engineers to shape product decisions, defaults, and how failures are handled, not just the visuals. Create dense, information-rich interfaces for engineers working under time pressure. Define how humans interact with, monitor, and collaborate alongside AI agents. Develop interaction models for multi-step workflows that involve both people and AI. Iterate quickly on designs using feedback from real incidents and on-call use cases. Contribute across the company, from product strategy to sales demos and onboarding flows. Why Join TierZero? Work with a team led by a CEO with multiple successful exits and a CTO who spent a decade at Databricks leading AI efforts. The engineering team includes staff-level talent from Databricks, Brex, LinkedIn, Niantic, Nextdoor, and 11x. Location: San Francisco HQ

About UsAt Contra Labs, we are pioneering a human-centered AI lab dedicated to innovative and multimodal outputs, where human creativity shapes the future of AI capabilities.We develop cutting-edge creative preference datasets that facilitate benchmarking, evaluation, and post-training for the globe's foremost AI models and applications. Our mission is to define what excellence means in design, video, imagery, and beyond.As an extension of Contra, the professional network for independent creators, Contra Labs bridges the gap between leading AI research and a worldwide community of exceptional creative talent. Together, we transform human insights into the training and evaluation framework that empowers the next wave of human creativity.Your RoleTake ownership of the entire sales lifecycle (from inception to expansion).Develop a robust pipeline among AI labs, creative AI applications, and research teams.Conduct precise and consultative sales processes with:Machine Learning and research teamsProduct and creative leadersTranslate vague challenges into well-defined and scoped deals.Market our offerings in:Dataset creationBenchmarking and evaluation programsOngoing quality assurance systemsClose pilot programs and expand into long-term partnerships.Drive recurring revenue by delivering outstanding results.Lead initiatives in early go-to-market strategies:Transform discussions into effective positioning and messaging.Identify strategic use cases.Establish repeatable sales processes.Contribute to distribution efforts:Develop case studies, benchmarks, and social validation from our work.Provide insights for product launches and inbound marketing.Integrate learnings back into product and go-to-market strategies.Help position Contra Labs as the leading authority in creative evaluation.

WilsonAI is at the forefront of revolutionizing the legal industry with our cutting-edge AI platform designed specifically for legal teams. Our innovative solutions empower lawyers to work more efficiently while maintaining control over their processes, integrating AI-driven contract analysis, review, and redlining with intelligent legal insights. Backed by Nomad Ventures, Autopilot Ventures, and Entrepreneur First, we successfully raised $1.7M in pre-seed funding at the end of 2024.Since our inception, we have stabilized our product with real customers, outperformed competitors who have raised over $160M, and achieved multi-six-figure revenue. As we expand our presence in the UK and the US, we are building a small, elite team committed to transforming the trillion-dollar legal sector in the AI era.The RoleWe are seeking a Founding Marketing Lead to develop WilsonAI’s marketing engine from the ground up.This role is hands-on and content-driven, focusing on generating inbound demand, fostering self-service adoption, and establishing brand authority. While the sales team will manage outbound strategies, qualification, demos, and closing, your role will be to create synergy among these functions.You will collaborate closely with the sales team to generate qualified inbound leads, with the GTM team to drive event and partnership engagement, and with performance marketing to enhance paid acquisition efforts. Additionally, you will oversee the self-service narrative and conversion journey comprehensively.This position offers significant responsibility and ownership.Your MissionPosition WilsonAI as the go-to name in legal AI— a product that users discover, trust, and adopt without needing a sales conversation.Develop and execute a content-first marketing strategy that generates sustained inbound demand for sales, promotes self-service signups, and builds momentum over time.Manage WilsonAI’s narrative, positioning, and voice across all channels, detailing our insights on legal AI, risk, productivity, and the future of legal work.Produce high-quality content across various formats, including:Short and long-form videosBlogs, threads, explainers, and playbooksWebsite messaging, landing pages, and conversion flowsLaunch videos, product narratives, and visual assetsNewsletters and thought leadership seriesCollaborate with the sales team to create sales enablement materials that enhance outbound and demo performance, including presentations, one-pagers, case studies, objection-handling resources, and product explainers.Lead PR and earned media initiatives by identifying compelling story angles and launching media campaigns.

Responsibilities:Oversee the successful implementation of our flagship product, Insights.Contribute significantly to the development of innovative features while ensuring high-quality code craftsmanship within the team.Define and promote technology best practices and explore future platform iterations.Mentor and guide our engineering team, fostering their growth and development.Enhance the efficiency and quality of our engineering processes.

Join a transformative healthcare technology company that is revolutionizing care delivery across America. Our client focuses on addressing one of the most significant coordination challenges in healthcare by developing an AI-driven platform designed to enhance caregiving workflows, boost patient outcomes, and alleviate administrative burdens for both providers and payers. Their groundbreaking solutions span across home care, senior living, hospice, and disability services, crafting a seamlessly connected and efficient distributed healthcare system.In an industry where caregiving represents the largest job market in the U.S., the current system still relies on outdated methods like sticky notes and spreadsheets, leading to delays and inefficiencies. Families often wait weeks for assistance, patients miss essential visits, and caregiver turnover is alarmingly high at 65% annually.They are constructing the AI coordination layer for care—developing intelligent agents that navigate complexities, support caregivers, and transform disjointed workflows into dependable systems. Their initial focus on home care is set to expand into senior living, hospice, disability, and more, ultimately serving as the connective framework for a decentralized healthcare network.This platform offers payers real-time visibility across fragmented provider networks, ensuring members receive timely and appropriate care while minimizing costs and administrative strain.This isn’t merely about creating better software; it’s about building a new infrastructure that has never been possible until now. They are searching for passionate builders dedicated to tackling one of the world's most complex and impactful coordination challenges.As a Full-Stack Software Engineer, you will play a pivotal role in shaping the future of healthcare technology. You will be at the forefront of ambitious product initiatives, taking ownership of the development of essential features such as EHR integrations, intelligent workflows, and advanced voice AI infrastructure. Your contributions will directly drive revenue growth by facilitating customer onboarding and expanding contract opportunities with innovative use cases.We seek a proactive, high-ownership individual who is adept at building exceptional products, thrives in a fast-paced environment, and is eager to engage at the intersection of healthcare and AI.

ABOUT SPHEREAt Sphere, we believe that transformative advancements in trade infrastructure drive market expansion and reduced transaction costs. Just as containerization revolutionized goods transport and SWIFT transformed money transfers, we are tackling one of the last frontiers: compliance. With over 190 sovereign jurisdictions constantly evolving and interacting, navigating trade rules is a complex challenge.Our cutting-edge AI system, TRAM, intelligently processes global trade law, expertly resolves jurisdictional conflicts, and delivers compliance determinations that outperform human experts. We manage the entire compliance lifecycle—calculation, registration, filing, and remittance—with unmatched speed and reliability.Backed by a16z and Y Combinator. With a $21M Series A funding round and over 30% month-over-month growth, our esteemed clientele includes ElevenLabs, Replit, Deel, Runway, and Lovable.A small, agile team with a global impact. Each team member possesses ownership over a domain that would represent an entire team at a larger company. We operate out of our San Francisco HQ, requiring in-office presence five days a week.The challenge is continuously evolving. As we expand into areas such as input tax, withholding, e-invoicing, and tariffs, the complexity multiplies. Today, we handle tens of millions of transactions, with billions on the horizon.THE ROLECustomer experience (CX) is pivotal at Sphere. Trust is paramount when it comes to managing payments and tax obligations for our clients. Every aspect of the user experience—from modals and buttons to exports—must be executed flawlessly. Would you trust a payment platform filled with bugs and inconsistencies?We are seeking a passionate founding product engineer to enhance our CX, elevate it to new heights, and contribute to the development of innovative features and products aligned with our roadmap.In this role, you will work closely with customers, collaborate with our design and engineering teams, and engage directly with our CEO and Founder to actualize Sphere’s vision of creating a unified global market.WHAT YOU'LL DOWithin your first few weeks:Engage with numerous customers to identify their core pain points and prioritize features that address their needs.Collaborate intensively with design teams to bring those features to fruition.Consistently execute and launch features from start to finish on a daily basis.Participate in customer support as needed to deepen your understanding of our users and their challenges.

At Netic, we are revolutionizing the AI landscape for essential services that underpin the American economy.With $43 million in funding from notable investors such as Founders Fund, Greylock, Hanabi, and Dylan Field who spearheaded our Series B, we have empowered our clients to secure hundreds of thousands of jobs across various service sectors in North America. Our platform is now being utilized by companies that operate entirely on an AI-first model.Join a team of passionate innovators from leading organizations like Scale, Databricks, HRT, Meta, as well as distinguished institutions like MIT, Stanford, and Harvard, as we strive to integrate cutting-edge AI into the physical economy, tackling challenging problems with complex data and delivering immediate, impactful results.As a Founding Platform Engineer, you will take ownership of the semantic layer that powers our record-keeping system and facilitates the development of compounding products across the organization. This role is uniquely positioned within Netic due to the extensive scope and design of our platform. From day one, our system must operate seamlessly across various industries, geographic regions, and regulatory frameworks, necessitating a highly customizable platform that supports distinct workflows and business rules while remaining comprehensible and manageable for engineers in production.Your work will directly influence how dynamic workflows are constructed, packaged, and delivered to our customers. The abstractions you create will play a crucial role in the speed at which we can launch new products, enter new verticals, and address real-world edge cases without compromising reliability. If you are enthusiastic about crafting foundational systems where flexibility, accuracy, and developer experience are paramount, this is an exciting opportunity to build a resilient platform that will define our company.

Location: Bay AreaRole: Founding Abuse Engineer Arena Intelligence provides transparent, real-world evaluations of AI models. Founded by researchers from UC Berkeley’s SkyLab, the company supports organizations worldwide with trusted benchmarks and monthly leaderboards used by millions. Arena’s team draws on experience from UC Berkeley, Google, Stanford, DeepMind, and Discord, and values truth, speed, and quality. The company encourages curiosity and welcomes people who want to make a difference in practical AI assessment. Role overview The Founding Abuse Engineer shapes the strategy and systems that keep Arena’s platform safe from misuse. This position covers everything from designing detection and enforcement tools to investigating threats and defending the integrity of Arena’s leaderboards. The work is both foundational and highly visible, setting standards for future trust and safety efforts as threats evolve. What you will do Design and implement systems to detect and prevent automated abuse and other misuse across Arena’s products Investigate threats and respond to new abuse tactics targeting AI model evaluations Collaborate with product, infrastructure, model collaborators, policy, and leadership teams to maintain secure and reliable leaderboards Define technical strategy for platform integrity and trust Establish the foundation for future trust & safety and abuse engineering work Collaboration This role works closely with teams across Arena, including product, infrastructure, policy, and leadership. The impact is direct: keeping leaderboards secure, intercepting harmful behavior, and ensuring Arena’s services can be safely deployed.

At datacurve, we are revolutionizing data collection through our innovative platform, Shipd. This engaging application turns tedious annotation tasks into an exciting, competitive adventure filled with quests, bounties, and leaderboards. As we continue to evolve, we are seeking a Founding Design Engineer to refine our existing platform into a sophisticated, scalable solution that meets the needs of our contributors and clients alike.Your RoleDesign Robust Systems: Develop custom design systems and reusable UI components that effectively accommodate diverse data formats and workflows.Lead Quest Builder Development: Create efficient multi-step agent workflows and UI structures to ensure rapid, consistent, and scalable setups.Address Complex UX Challenges: Design for extended coding sessions, foster a competitive programming culture, and integrate real-time telemetry.Implement Gamification Features: Develop leaderboards, streaks, bounties, and community engagement mechanics that enhance user interaction.Enhance Developer Tooling Interfaces: Improve VS Code forks, browser extensions, and trace viewers by creating a high-performance, developer-friendly UI/UX.Streamline the Shipping Process: Integrate design and engineering to accelerate development, enabling swift iterations and refinements.Success FactorsDemonstrated experience in building 0→1 products and establishing design systems from the ground up.Experience in developer tools, gamification platforms, or intricate marketplaces.A dual mindset: capable of thinking like both a designer and an engineer, balancing visual appeal, user interaction, and system performance.A founding mentality: resourceful, motivated by equity, and eager to invest effort into building a sustainable legacy.Desired CharacteristicsA hybrid thinker: part game designer, part engineer.A strong focus on functional complexity, beyond just aesthetic UI.Interest in developer psychology and scalable motivational strategies.Ability to thrive in uncertainty; capable of delivering results quickly without waiting for established processes.Preferred QualificationsFamiliarity with VS Code extensions, IDE plugins, or browser extensions.Understanding of marketplace and community dynamics.Experience in gamification design or engagement psychology is a plus.

Join Momentic and Shape the Future of Quality.At Momentic, we are at the forefront of innovation with our comprehensive quality platform, leveraging cutting-edge AI agents to empower our clients in maintaining quality throughout every phase of the Software Development Life Cycle (SDLC).Leading engineering teams at renowned companies such as Notion, Bilt, Quora, and Xero rely on Momentic to deliver exceptional products. Our platform executes millions of tests daily, ensuring the highest standards of quality.With a vast problem space to explore, we are eager to bring on board several talented software engineers across various tech stacks. Your expertise will help us build and own significant components of our solution.About Our ProductWe are developing an AI-native automated testing platform.Our product is highly integrated into our clients' workflows, serving as a quality gate for every pull request and deployment.We stand out in the market, far surpassing traditional tools like Selenium, Cypress, and Playwright.Experience our platform in action by watching the demo video on our website.About UsWe are a dynamic team of 12 professionals with backgrounds from companies like Robinhood, Retool, WeWork, Qualtrics, and Assembled.Located in San Francisco, we work in a collaborative office environment.Recently, we secured a Series A funding round, raising $15M led by Standard Capital, with participation from our esteemed investors, including Y Combinator, FCVC, and Transpose Platform.Ideal Candidate ProfileYou thrive on tackling complex challenges that involve both product development and technical uncertainties.You possess robust engineering fundamentals, write efficient code, and are aware of your strengths and areas for growth.You prefer hands-on work over meetings and are focused on productivity and delivering results.You excel in environments that grant you autonomy and allow you to manage your own projects.You are located in San Francisco or are willing to relocate, and you value in-person collaboration as part of our company culture.

ABOUT SPHEREAt Sphere, we are revolutionizing trade compliance by reducing transaction costs and expanding market access. Our innovative AI system, TRAM, processes global trade laws with unmatched precision and speed, enabling compliance determinations that surpass human capabilities. We manage the entire compliance lifecycle — from calculations to remittances — with lightning-fast efficiency and zero downtime.With backing from prestigious investors like a16z and Y Combinator, we have raised $21 million in Series A funding and are experiencing over 30% month-over-month growth. Our clientele includes industry leaders such as ElevenLabs, Replit, Deel, Runway, and Lovable.Join our small, yet impactful team in San Francisco, where each member owns significant responsibilities that would typically require large teams in bigger organizations. We are moving toward tackling the complexities of input tax, withholding, e-invoicing, and tariffs, anticipating billions of transactions in the near future.

Join Dryft as a Founding Forward Deployed EngineerAbout Dryft: At Dryft, we are revolutionizing manufacturing operations by developing intelligent systems that automate intricate human decisions. Our small yet highly skilled team, with backgrounds from prestigious institutions like Stanford, Berkeley, CDTM, and TUM, is passionate about the physical world, encompassing everything from vehicles to machinery. Our team members include Stanford TreeHacks winners and recipients of notable scholarships, who have created innovative solutions ranging from robots to software with millions of downloads.We are proudly supported by industry leaders from Amazon, Facebook, Stripe, Applied Intuition, and more, along with major investors like General Catalyst and Neo. While we've already saved our customers millions, this is just the beginning of our journey to redefine how the physical world operates.The Role: As a Founding Forward Deployed Engineer, you will embark on an entrepreneurial journey, gaining invaluable insights into what it takes to be a successful founder, listener, and builder. This role blends engineering with direct customer interaction (50% Engineering, 50% Customer Engagement).Design Product Backbone: Engage directly with users to translate their challenges into actionable product enhancements. Your hands-on approach will include prototyping and potentially writing production code.Transform Operations into Product: Each deployment will serve as a model for scalability, allowing you to convert insights into reusable product features, data models, and operational playbooks.Lead Full-Stack Rollouts: Take ownership of implementations from start to finish, collaborating with IT teams, engineers, and C-level executives across Europe and the US (10-30% travel).Shape Dryft’s Growth: Work closely with our CEO and CTO to define the product's core attributes, laying the groundwork for future teams and potentially moving into leadership roles like CPO or COO.This is a role that requires high ownership and independence for those who thrive on turning complexity into simplicity and delivering effective solutions.

OverviewAt Pylon Labs, we are revolutionizing post-sales support with our all-in-one B2B platform. Our innovative solution harnesses the power of conversational data and sophisticated intelligence, enabling our clients to manage their operations seamlessly and in real-time.We are proud to be supported by renowned investors including a16z, BCV, General Catalyst, and Y Combinator. Currently, over 1,000 companies, such as Linear, Cognition (creators of Devin), Modal Labs, and Incident.io, utilize Pylon for their support and customer success workflows. We are also featured on the Enterprise Tech 30 List.The RoleWe are seeking a talented senior engineer who is poised for a leadership opportunity while remaining hands-on with technology. Initially, you will serve as a senior individual contributor for 3-6 months, after which you will transition into a leadership role overseeing a small team while continuing to contribute directly to coding and feature deployment.This position is perfect for you if you're contemplating a management path but wish to explore it in a nurturing environment where you can receive coaching and develop your skills. If it turns out to be a great fit, you will have a clear progression towards the Engineering Manager role. If not, you will still be valued as a senior individual contributor.Key Responsibilities:Lead the design and implementation of significant features across our technology stack as a senior IC contributor.Mentor and guide 2-4 engineers, fostering their technical and professional growth.Gradually assume responsibilities for team coordination, sprint planning, and project management.Collaborate closely with our founding team to understand our approach to engineering leadership.Assist in scaling our engineering culture as we aim to double our engineering team by 2026.Who You Are:You have 3-5+ years of experience, likely at a senior engineer level, and are eager to explore management.You possess strong engineering fundamentals and deliver quality code efficiently, with a clear understanding of your strengths and areas for growth.You have a high emotional intelligence and can motivate others to excel without causing burnout.You have a solid product sense and are willing to collaborate cross-functionally to deliver products from inception to launch.You are approachable, open to feedback, and committed to continuous learning and improvement.

Company OverviewMultiply is an innovative, fast-growing startup located in San Francisco. We are proud to introduce Blue — an exceptional AI Agent recognized as the leading performance marketer globally.Blue expertly manages digital advertising campaigns for outstanding B2B companies, significantly enhancing the number of first meetings for sales teams. With remarkable early traction, we are on the verge of exiting stealth mode.Currently, our team consists of 8 talented individuals, and we are eager to welcome our 9th hire. With solid funding and a post-revenue status, our initial clientele includes some of the most esteemed B2B software organizations worldwide. As we scale rapidly, we seek a seasoned seller who can transform our exceptional product into a successful, repeatable go-to-market strategy.Role SummaryWe are in search of an accomplished sales professional with an extensive network to join our team. This position is not for entry-level Account Executives; we require someone with a proven track record of selling to B2B marketing teams, an understanding of how demand generation leaders make purchases, and the ability to leverage a network of warm relationships to expedite our growth.Your responsibilities will include managing and closing deals within our target segments, shaping both our outbound and inbound sales strategies, and collaborating closely with the founders on our initial go-to-market strategy. You will assist in defining our sales processes, customer journey, and messaging while fostering relationships with ambitious marketers in the SaaS sector.Key ResponsibilitiesManage and finalize full-cycle deals with B2B marketing and growth leaders.Identify, engage, and convert both warm and cold leads into a robust sales pipeline.Conduct high-quality demonstrations and discovery calls that showcase how Multiply delivers results.Utilize your network to create early opportunities and achieve quick wins.Develop and enhance sales materials, pitch narratives, and objection-handling strategies.Collaborate with product and growth teams to refine our go-to-market strategy and positioning.Provide structured feedback to enhance our product roadmap and customer experience.Ideal Candidate ProfilePossess 5 to 10+ years of experience in B2B SaaS sales with a proven history of surpassing quotas.Maintain strong connections with B2B marketing, demand generation, or growth teams.Have experience selling marketing technology or related products within the $10K to $100K ACV range.Demonstrate confidence in conducting discovery meetings, customizing pitches, and navigating complex sales cycles.

About FoundAt Found, we recognize the unique challenges faced by the self-employed workforce, which encompasses a vibrant community of 60 million Americans. Navigating complexities such as taxes, accounting, bookkeeping, and business banking can be daunting. That's where we step in.We are dedicated to crafting innovative tools that empower self-employed individuals with the security and peace of mind that has traditionally been reserved for larger corporations. Our business banking solutions automate tax and expense tracking, allowing small business owners to focus more on their passions rather than their finances.We invite kind, resourceful, and passionate individuals to join us in creating a robust safety net for the self-employed.Key Responsibilities:Collaborate with cross-functional teams to shape the product roadmap and influence company-wide strategy; analyze customer trends, gather product feedback, and identify pain points.Mentor managers to ensure their teams achieve goals and excel in their daily operations.Establish and track KPIs, OKRs, and operational tasks to drive team performance; develop strategic initiatives for the Customer Experience organization.Contribute to the creation of internal processes, policies, documentation, and training that bolster team effectiveness.Assist customers by managing high-profile internal and external escalations.

Founding Full Stack EngineerLocation: San Francisco Bay AreaType: Full-TimeCompensation: Competitive salary + significant equity (founding tier)Supported by 8VC, we are assembling a top-tier team to address one of the industry's most pressing infrastructure challenges.About the RoleWe are seeking a founding full stack engineer to help design and build our platform from the ground up. This is a rare opportunity to influence a substantial portion of the technology stack and advance into a leadership position with considerable equity potential.You will work on infrastructure that merges extensive data systems with AI-driven agents. This role offers a high degree of autonomy and ownership over core architecture and the foundational team culture.Your responsibilities will include writing production code for both backend and frontend, defining interfaces between components, shaping devops and data infrastructure, and translating abstract ideas into functional systems. If you thrive in an environment with rapid feedback, direct impact, and long-term rewards, this position is ideal for you.ResponsibilitiesDesign and develop scalable APIs, backend services, and web application componentsContribute across the technology stack: data pipelines, agents, web UIs, and deployment systemsCreate and implement internal tools, testing frameworks, and CI/CD pipelinesCollaborate closely with product and design teams to quickly prototype and deliver featuresHelp establish engineering processes, contribute to documentation, and foster the early team cultureOur Technology StackWhile familiarity with the entire tech stack is beneficial, the ability to quickly learn and adapt to new technologies is paramount. You will encounter technologies such as:Languages: TypeScript (Node.js), Python (FastAPI)Frontend: React, Next.js, TailwindBackend: Postgres, DuckDB, GraphQL (Hasura), Kafka, RESTCloud/Infra: AWS, Docker, GitHub Actions, ArgoCD, Kubernetes (basic)AI/Agents: LangChain, LangGraph, OpenAI, Anthropic, LLaMA, Pinecone, QdrantGovernance: Keycloak, Open Policy Agent (OPA), OpenTelemetryVisualization: Vega, Flourish, React ReChart