Senior Engagement Manager

Role Overview Shakudo is hiring a Senior Engagement Manager in San Francisco. This role focuses on leading client initiatives and strengthening long-term relationships. The Senior Engagement Manager works closely with cross-functional teams to deliver value and ensure clients have a positive experience with Shakudo’s solutions. What You Will Do Lead client-facing projects from kickoff through completion Collaborate with internal teams to meet client needs and strategic objectives Serve as the main point of contact for key clients, building trust and understanding their goals Guide teams through complex challenges to achieve successful outcomes Help shape and improve processes that enhance client engagement What We Look For Strong leadership skills and experience managing client relationships Ability to work across departments and communicate clearly Experience navigating complex projects and delivering results Comfort working in a collaborative, innovative setting Location This position is based in San Francisco.

Join dev2 as an Engagement Manager, where you will play a critical role in driving client relationships and project success. In this fully remote position, you will collaborate with cross-functional teams to deliver exceptional results and foster long-lasting partnerships.

As an Engagement Manager at airops, you will play a pivotal role in driving customer success and ensuring that our clients achieve their desired outcomes. You will lead customer engagements, fostering strong relationships with clients and leveraging your expertise to deliver exceptional service. This role requires a blend of strategic thinking, project management, and excellent communication skills.

At Discord, we empower over 200 million users to connect and engage in various activities, with a significant focus on gaming. Over 90% of our community immerses themselves in gaming, contributing to an impressive 1.5 billion hours spent playing a diverse array of titles on our platform each month. Discord is positioned at the forefront of the gaming industry's evolution, dedicated to enhancing the enjoyment and ease of interaction for users before, during, and after their gaming sessions.The Engagement organization at Discord is committed to elevating user engagement and fostering retention. Our aim is to ensure that as we attract new users, they find Discord indispensable in their daily routines. We focus on enhancing our core social systems, including voice chat and messaging, striving to implement repeatable strategies that enhance user interaction, particularly among desktop gamers and emerging mobile gaming audiences.We are seeking a seasoned Senior Product Design Manager to spearhead a team of designers focused on key strategic initiatives. You will oversee designers addressing challenges such as enhancing the discoverability and engagement of voice calls, creating social feedback loops that facilitate ongoing conversations, and upholding the world-class quality of Discord's foundational experiences.In your role as Senior Design Manager, you will independently guide your team within a specific domain, skillfully balancing strategic vision with hands-on leadership. You will collaborate closely with cross-functional partners in Product and Engineering to translate the Engagement strategy into delightful user experiences, while also nurturing your designers and sustaining Discord's high standards of excellence.

Role Overview The Engagement Manager at Scale AI guides AI projects from kickoff to completion. This role focuses on building strong client relationships, keeping projects on track, and making sure deliverables meet expectations. What You Will Do Manage relationships with clients to understand goals and address concerns Oversee project execution, ensuring milestones are met and deliverables are high quality Work closely with cross-functional teams to coordinate resources and align on project needs Location This position is based in San Francisco, CA or New York, NY.

Join Hive as an Engagement Manager to lead the successful execution of innovative AI-driven projects. Collaborate with executive stakeholders and delivery teams to manage multiple client initiatives, ensuring seamless project cycles. You will enhance key processes, implement structured systems, and develop productivity metrics while fostering a passion for AI and startups. Your proven leadership skills and generalist expertise will be essential in driving our mission to integrate AI into businesses worldwide.

As an Engagement Manager II at Braze, you will play a pivotal role in driving customer success by managing relationships with key clients. You will leverage your expertise to ensure our clients maximize the value of our solutions, guiding them through implementation and optimization processes. Your strong communication skills and analytical mindset will enable you to identify opportunities for growth and improvement, fostering long-lasting partnerships.

Movement Labs stands at the forefront of progressive innovation as an incubator and consulting firm dedicated to leveraging technology, data, and experimental methodologies to combat fascism and empower progressive movements. Our mission is to provide vital support to progressive causes by defeating MAGA extremists through consistent, research-driven initiatives. By collaborating with advocacy groups, grassroots organizers, and electoral campaigns, we develop cutting-edge strategies that not only win elections but also create lasting shifts in power dynamics.As the research and development hub for the progressive movement, we have conducted over 100 randomized control trials (RCTs) focused on voter behavior, enhancing the effectiveness of countless organizations in their missions. Our dynamic environment demands adaptability, resilience, and a proactive approach, making it essential for our team members to thrive in fast-paced settings.The RoleWe are excited to welcome a Principal Engagement Manager to our team. This pivotal role is responsible for driving fundraising outcomes by expertly managing donor outreach initiatives, fostering donor relationships, and ensuring seamless execution throughout our development pipeline.As a key player in our fundraising efforts, you will work closely with the Director of Development and senior staff to prioritize donor engagement, outline strategic steps, and facilitate the progression of donors from initial cultivation through solicitation to ongoing stewardship.This position requires a high degree of ownership, strong judgment, organizational skills, and the ability to effectively communicate with senior stakeholders. The ideal candidate will not only track activities but also actively propel progress and influence decision-making to help the team achieve ambitious revenue targets.This role is fully remote.

As an Engagement Manager II at Braze, you will play a pivotal role in driving customer engagement strategies and ensuring the successful implementation of our solutions. You will collaborate closely with clients to understand their needs and deliver exceptional results.

At Movement Labs, we are at the forefront of the progressive movement, utilizing technology, data, and innovative experiments to counter fascism and empower progressive ideals. Our mission is to support progressives in overcoming MAGA extremists through continuous research and real-world applications. Collaborating with top advocacy organizations, grassroots activists, and electoral campaigns, we devise forward-thinking strategies to secure electoral victories and foster long-term power shifts.As a premier research and development hub for progressives, we have conducted over 100 randomized control trials (RCTs) focused on voter behavior, assisting numerous organizations in amplifying their impact. Our dynamic work environment is fast-paced and ever-evolving, and we seek individuals who excel in such settings.The Donor Engagement Manager will play a pivotal role in orchestrating and executing donor communications and engagement strategies. This position is crucial for ensuring that major donor outreach—through emails, webinars, briefings, and proposals—is timely, aligns with fundraising objectives, and meets high standards of quality.This role emphasizes project management and the production of exceptional written, visual, and verbal communications for donors. The successful candidate will lead timelines, workflows, and foster cross-functional collaboration. We are looking for someone who is highly organized, detail-oriented, and adept at juggling multiple priorities in a dynamic environment. Ideal candidates will have the ability to independently manage projects while collaborating with leadership on strategic initiatives.This is a fully remote position.

Role overview The Engagement Management Lead at Scale AI takes responsibility for guiding client projects from initial kickoff through completion. Based in either San Francisco or New York, this role focuses on ensuring each engagement meets client expectations and company standards. Collaboration with internal teams is central, with a focus on delivering consistent, high-quality results that align with client objectives. What you will do Direct the execution of client projects, making sure teams deliver on time and according to agreed standards Develop and sustain strong working relationships with clients throughout each engagement Offer strategic guidance to help teams deliver projects smoothly and effectively Serve as a primary contact for both clients and internal groups, facilitating clear communication and problem-solving

Join Our Team at TroveAt Trove, we're pioneering an AI associate designed specifically for financial institutions, providing innovative enterprise search and agent solutions for private equity, hedge funds, and banking sectors.Our mission is to redefine the landscape of financial services with associate-level Artificial General Intelligence (AGI).With nearly $10 million in funding from Menlo Ventures and Khosla Ventures, we are poised for growth.Our traction is impressive, featuring substantial enterprise contracts and user engagement metrics that rival top B2B AI applications.Why Consider This Role?Ownership & Responsibility: Take full charge of onboarding, user adoption, customer success, and strategic expansion for every client post-signing.Foundational Learning Experience: Collaborate closely with our founding team and acquire invaluable insights that will equip you for your own entrepreneurial journey in the future.Significant Upside: Enjoy a competitive salary package complemented by meaningful equity opportunities.Your Responsibilities:Oversee all post-sale client relationships, engaging directly with users and senior stakeholders.Identify and develop high-impact use cases while relaying feedback to our product and engineering teams.Create playbooks, metrics, tools, and strategic frameworks to lay the groundwork for scaling our customer operations effectively.About You:3-6 years of experience in a leading consultancy or investment banking environment; experience in startups or private equity is a plus.Exceptional communicator at the executive level, passionate about solving client challenges.Analytical, product-focused, and adept at navigating 0 to 1 environments.Located in San Francisco and available to work in the office four days a week.

Join Our Innovative AI Team at CognitionAt Cognition, we are at the forefront of applied AI, dedicated to creating advanced software agents that redefine the engineering landscape. Our pioneering products, Devin, the first AI software engineer, and Windsurf, a cutting-edge AI-native Integrated Development Environment (IDE), embody our vision of collaborative AI that empowers engineers to tackle complex challenges and achieve extraordinary goals.Our compact yet highly skilled team comprises elite competitive programmers, seasoned entrepreneurs, and industry leaders from renowned AI powerhouses such as Scale AI, Palantir, Waymo, and Google DeepMind. Together, we are not just building tools; we are shaping the future of AI.As we embark on this exciting journey, we invite you to be part of our mission to address some of the world's most pressing issues through innovative AI solutions. If you are passionate about transforming industries with intelligent technology, we want to hear from you.Position OverviewIn the role of Engagement Manager (EM) at Cognition, you will play a pivotal role in our customer-centric approach. You will serve as the driving force behind the successful adoption and utilization of Devin within our key enterprise accounts. Your mission is to cultivate deeper engagement and deliver outstanding results for our clients.Working alongside industry-leading AI researchers, you will be instrumental in guiding enterprise transformations powered by Devin, acting as a trusted advisor to senior executives. You will design and implement strategic engagement plans that unlock scalable growth and significant enterprise value. This includes establishing centers of excellence and enablement programs that empower engineers to maximize their use of our solutions. Your efforts will transform early successes into lasting, organization-wide impacts, and you will set the standard for how major enterprises harness the power of AI Agents.To excel in this role, you should have a background in technical environments, whether in consulting, customer success, solutions engineering, or technical program management. A strong sense of ownership and the ability to execute quickly are key attributes for success in this position.Your Responsibilities Will Include:Identifying and cultivating new opportunities for Devin that align with our clients' engineering objectives.Managing the onboarding process and rollout of our solutions to thousands of engineers, ensuring seamless deployment.Leveraging top-tier analytical and program management skills to assist customer executives and teams in realizing and tracking value.Creating and leading initiatives that enhance user engagement and drive consumption of our products.

Agent Engagement ManagerAbout the RoleJoin FurtherAI as our inaugural Agent Engagement Manager, a pivotal position based full-time in San Francisco. In this role, you will be responsible for the complete customer implementation journey—from initial kickoff to successful go-live and sustained adoption—ensuring our clients derive quick and measurable value from our innovative solutions. Collaborate closely with our founders, engineering team, and go-to-market professionals to transform client feedback into actionable product enhancements and build scalable delivery processes from inception.Why You Should Consider FurtherAI?High Impact: Take ownership of the customer experience from contract signing through to successful deployment and ongoing support.Real Ownership: Craft implementation playbooks, influence our delivery framework, and define best practices that can grow with the company.Mission-Driven: Contribute to the transformation of commercial insurance with reliable, intelligent AI workflows.Join an Early Team: Become part of a close-knit, high-achieving team that is shaping the future of insurance.Your ResponsibilitiesManage end-to-end customer implementations, including kickoff, discovery, solution design, configuration, testing, go-live, and post-launch support.Facilitate kickoff meetings and workshops with client stakeholders from both business and technical teams.Create project plans, oversee timelines, and ensure that implementations align with client milestones.Collaborate with engineering to define integration scopes and troubleshoot any technical challenges.Encourage adoption by developing training programs, identifying advocates, and guiding clients through changes in their workflows.Address objections, manage organizational resistance, and keep projects on track despite stakeholder challenges.Identify opportunities for expansion and collaborate with sales for upsell and cross-sell initiatives.Convert client feedback into product insights and represent client needs to the product team.Develop and document delivery best practices, including playbooks and templates to streamline onboarding for future team members.Core QualificationsAble and willing to work in-person in San Francisco five days a week.Comfortable with ambiguity, long hours, and navigating complex challenges.

Role Overview Databricks is looking for a Senior Engagement Manager to join the Professional Services team in San Francisco, focusing on Digital Native Business (DNB) clients. This role centers on guiding clients through complex projects and helping them get the most from Databricks’ data platform. What You Will Do Lead large-scale projects for DNB clients, managing delivery from planning through execution. Work closely with cross-functional teams to achieve project goals and maintain high standards. Build strong, lasting relationships with clients, aiming for high satisfaction and continued partnership. Advise clients on how to use Databricks’ platform to its full potential. Location This position is based in San Francisco, California.

About Resolve AIResolve AI is at the forefront of revolutionizing software maintenance and production troubleshooting by developing a groundbreaking, fully autonomous AI Production Engineer that efficiently identifies and resolves intricate system issues from start to finish.Founded by visionaries Spiros Xanthos and Mayank Agarwal, who are also the key architects of OpenTelemetry and former leaders at Splunk Observability, our company has achieved two successful exits to Splunk and VMware.With over $150M raised from premier investors such as Lightspeed, Greylock, Unusual Ventures, and individual backers like industry titans Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), and Fei-Fei Li (Professor, Stanford), Resolve AI is poised for significant growth.As the AI Engagement Manager, you will be pivotal in ensuring the success of our largest clients, spearheading swift and impactful deployments that redefine engineering workflows. You will manage execution across various stages, from daily project scrums to technical onboarding, testing, rollout, and ongoing adoption. Building strong partnerships with engineering teams, product managers, and C-level executives will be essential as you translate insights into actionable outcomes and demonstrate measurable ROI.Your role will involve driving adoption, aligning stakeholders, and influencing the critical outcomes that are vital to both our customers and Resolve AI’s growth. This position is characterized by high velocity, visibility, and impact.

Role Overview Metaview is hiring a Director of Engagement in San Francisco. This leadership role focuses on strengthening customer relationships and shaping how clients interact with the company. The Director will guide engagement strategy and work to build lasting connections that support business growth. What You Will Do Develop and implement strategies to improve customer engagement Work closely with clients to understand their needs and ensure positive experiences Lead initiatives that support long-term partnerships Collaborate across teams to align engagement efforts with business goals Who We’re Looking For Experience in a leadership role focused on customer engagement or relationship management Creative approach to solving problems and designing engagement strategies Strong communication skills and ability to connect with clients Based in or willing to relocate to San Francisco

We are seeking a passionate and innovative Engagement Lead to join our dynamic team at casca in beautiful San Francisco. In this pivotal role, you will drive customer engagement strategies, enhance user experience, and foster community relationships. Your creativity and leadership will be crucial in promoting our brand and ensuring a memorable experience for our customers.

About Us:LangChain is revolutionizing the deployment of intelligent agents in the real world. Our mission is to empower developers to transition from experimental prototypes to robust, production-ready AI agents that drive results. Initially renowned for our open-source tools, we have evolved into a comprehensive platform that facilitates the construction, assessment, deployment, and management of AI agents at scale.Our suite of products, including LangChain, LangGraph, LangSmith, and Agent Builder, is trusted by innovators across various sectors, including startups and Fortune 500 companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, and many others. With a significant $125M Series B funding round led by IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are poised for rapid growth and are dedicated to creating an environment where every team member can make a significant impact on our products and culture.About the Team:The Professional Services team serves as the essential link between LangChain's innovative technology and our enterprise clientele. We collaborate with leading global companies to transition their AI initiatives from pilot programs to full-scale production, crafting tailored solutions, expediting time-to-value, and maximizing the potential of LangChain, LangGraph, and LangSmith. Our work is characterized by a blend of deep technical expertise and strong customer partnerships, reflecting our commitment to achieving exceptional outcomes for our clients.About the Role:We are in search of an Engagement Manager to join our Professional Services team. In this role, you will oversee multiple concurrent technical projects, ensuring the successful execution of Professional Services initiatives for our enterprise customers. As the primary contact for clients, you will coordinate cross-functional teams to ensure superior results.This position offers a unique opportunity to influence customer success directly, refine processes and methodologies, and engage with state-of-the-art AI technology. Join our collaborative team, where a strong engineering culture thrives.Location: This position is available in either our San Francisco or New York office. Employees within commuting distance are expected to work from the office five days a week. Candidates living further away (e.g., over one hour each way) may qualify for hybrid work arrangements based on their location and the role's requirements. We welcome remote candidates from within the United States.

Join Our Team as an Engagement ManagerAt Mercor, we are pioneering the convergence of labor markets and artificial intelligence research. Collaborating with top AI laboratories and enterprises, we provide the crucial human intelligence necessary for AI development.With a vast talent network, we train cutting-edge AI models akin to how educators nurture students, sharing invaluable knowledge, experiences, and context that cannot be encoded. Currently, our network comprises over 30,000 experts who collectively earn more than $2 million daily.We are redefining a new category of work where expertise fuels AI progress. To achieve this, we need a driven, fast-paced, and dedicated team. You will collaborate with researchers, operators, and AI companies that are at the forefront of transforming societal systems.Mercor is a successful Series C company with a valuation of $10 billion, and we operate in-person five days a week from our new headquarters in San Francisco.Your Role and ResponsibilitiesAs an Engagement Manager, you will be responsible for nurturing and expanding key customer relationships across application-layer companies, research labs, and enterprise clients. You will act as the primary contact from evaluation through delivery, working closely with technical and business stakeholders to facilitate training and deployment, troubleshoot issues, and ensure an exceptional customer experience.This position requires collaboration across product, operations, and engineering teams to effectively manage timelines, support execution, and extract insights that propel account growth. You will also play a vital role in driving revenue expansion by leading commercial processes for both new and existing customers and assisting leadership in identifying and overcoming growth obstacles in a rapidly evolving AI landscape.