Senior Customer Solutions Engineer, Streaming Media

At Fastly, we empower individuals and organizations to strengthen their connections with the digital world. Our cutting-edge edge cloud platform provides businesses the ability to rapidly create secure and reliable digital experiences by processing, serving, and safeguarding applications close to their users — right at the edge of the Internet. Designed for the modern internet, our platform is highly programmable and supports agile software development. Fastly proudly serves an impressive roster of clients, including GitHub, Yelp, Paramount, and JetBlue.Join us in our mission to build a more trustworthy Internet.Posting Open Date: 3/19/26Anticipated Posting Close Date*: 5/18/26*Job posting may close early due to the volume of applicants.Your Role:Fastly is seeking a dedicated and skilled Senior Customer Solutions Engineer to serve as the main technical point of contact and trusted advisor for our clients, fostering long-term relationships built on proactive support and thorough assistance. This position entails extensive technical knowledge and a focus on client-oriented communication to manage relationships with some of our most vital customers. Internally, we refer to this role as a Senior Cloud Engineer.The Senior Customer Solutions Engineer will possess broad technical expertise, including cloud infrastructure, system architecture, and an advanced understanding of networking protocols (HTTP, TCP), complemented by scripting and software development skills.Key responsibilities include collaborating with the account management team to devise customer-specific strategies, nurturing technical relationships across essential stakeholders, and managing customer escalations. This role involves close collaboration with various teams at Fastly, leveraging technical expertise and communication skills to facilitate customer initiatives and growth, coordinate support, and effectively integrate with customer teams. The Senior Customer Solutions Engineer will also provide technical mentorship and guidance on deals within their sector.

Join Crusoe as a Senior Software Engineer in our Streaming division, where you'll be at the forefront of innovative streaming technology solutions. You will collaborate with cross-functional teams to design, develop, and implement high-performance streaming applications that enhance user experience.As a vital member of our engineering team, you will leverage your expertise in software development to contribute to cutting-edge projects that push the boundaries of streaming technology.

About Tenable:Tenable® is at the forefront of Exposure Management, empowering over 44,000 organizations globally to comprehend and mitigate cyber risks. Our dedicated team supports a diverse clientele, including 65% of the Fortune 500 and numerous government agencies. Join us on our exciting journey!Why Choose Tenable?Our employees are our greatest asset! We collaborate to create and innovate cutting-edge cybersecurity solutions while fostering a culture of inclusion, respect, and excellence. As a member of our #OneTenable team, you will work alongside passionate professionals and have access to the resources necessary to make a meaningful impact. Together, we achieve exceptional results!Important Note: Applicants must be authorized to work in the U.S. without sponsorship. We do not provide visa sponsorship at the time of hire or during employment, including but not limited to F1-OPT, F1-CPT, H-1B, TN, J-1, etc.Your Role:Tenable is looking for a Senior Software Engineer to enhance our VM Platform team. Your work will be pivotal in our Tenable One architecture, where you will manage vast amounts of asset data, process it to determine the “state of the world” for our clients, and ensure seamless integration with downstream search and reporting tools.We are tackling complex Big Data challenges, building and maintaining high-throughput, event-driven pipelines responsible for processing asset and vulnerability history. You will design systems that handle enormous scale, ensuring the accuracy and real-time availability of vulnerability data.To qualify for this position, you must meet one of the following criteria:Hybrid: Ability to commute to our Columbia, MD/Northern VA office.Hybrid: Ability to commute to our Boston, MA office.Remote: Currently reside in the San Francisco Bay Area, CA.Your Opportunity:Help shape the Future of Exposure Management: Contribute to the backend development of Tenable’s flagship Exposure Management (EM) platform, influencing the future of our EM offerings.

Sentry seeks a Senior Software Engineer to strengthen its streaming platform in San Francisco, California. This role centers on building systems that can grow with increasing demand and deliver consistent performance for a broad user base. Key responsibilities Design and implement new features for the streaming platform Work closely with teams across engineering, product, and design to deliver reliable solutions Use software development skills to enhance the user experience Share technical insights and ideas to support ongoing platform improvements Location This position is based onsite in San Francisco, California.

Join Luminance, a trailblazer in Legal-Grade™ AI technology, where innovation meets excellence. Supported by globally recognized venture capitalists, we have been featured on Forbes' AI 50 list and Inc. 5000's fastest-growing companies, revolutionizing the legal landscape worldwide.As a Senior Customer Solutions Engineer, you will collaborate with Sales, Product, and Customer Success teams to empower our clients’ technical teams, enhancing their connection with our platform and driving value from our solutions. Your primary focus will be to deliver an unparalleled technical experience to our enterprise customers, facilitating quicker and smoother integrations with Luminance.The perfect candidate will blend a customer-centric approach with a solutions-oriented mindset, guiding clients on the most effective ways to leverage our offerings for their success.You will engage directly with our platform and Workflow engine, crafting solutions that promote seamless legal workflows across a client’s technology stack.Your role will demand a deep understanding of our AI platform and its integration into diverse customer systems. You will partner closely with both potential and existing clients, offering expert guidance and support throughout the integration journey. By working alongside Account Executives, Product Specialists, and Customer Success Managers, you will be instrumental in converting prospects into satisfied, long-term clients.We pride ourselves on investing in your professional development with a generous £2000 Learning budget for each employee, affirming our commitment to your growth alongside ours.

Our VisionAquabyte is dedicated to transforming the sustainability and efficiency of aquaculture, a daring and immensely fulfilling endeavor. By enhancing the productivity of fish farming, we aim to support the responsible production of low carbon protein and address one of the most significant contributors to climate change. As the fastest-growing food production sector globally, aquaculture is at a pivotal moment where technology can redefine our approach to ocean harvesting, ensuring its preservation for future generations.Our diverse and mission-oriented team is eager to collaborate with individuals who share our passion. If our vision resonates with you, we invite you to connect with us.Our ProductCurrently, we empower salmon farmers to gain insights into their fish populations, enabling them to make environmentally responsible choices. Utilizing custom underwater cameras, computer vision, and machine learning, we quantify fish weights, assess health conditions, and formulate optimal feeding strategies in real-time. Our product comprises three integral components: on-site hardware for image capture, cloud-based data processing pipelines, and an interactive web application. This creates a dynamic ecosystem with countless intriguing challenges across all layers of technology.At Aquabyte, we prioritize customer satisfaction above all. Our product development is driven by the demands of fish farmers, ensuring we delight our customers with every endeavor. We are committed to fostering a global, collaborative team environment.The RoleWe seek a Senior Backend Engineer to design and maintain the systems facilitating real-time video streaming, AI analytics, and secure remote control of industrial machinery. Your role will involve working on cloud and edge-connected systems that interact with physical devices, where reliability, security, and low-latency communication are paramount.

Join Cloudflare as a Senior Customer Solutions Engineer, where you'll leverage your technical expertise to deliver exceptional solutions to our clients. In this hybrid role, you will be at the forefront of transforming customer challenges into opportunities, working closely with engineering and product teams to optimize our offerings.

Join Cloudflare as a Customer Solutions Engineer, where you will play a pivotal role in delivering top-notch technical solutions to our diverse clientele. You will leverage your strong analytical skills and technical expertise to troubleshoot complex challenges and enhance customer satisfaction. This role requires a keen understanding of cloud services, networking, and security technologies.

Join Stripe as a Staff Software Engineer in our Stream Compute team, where you will play a pivotal role in building scalable solutions that power the financial infrastructure of the internet. As a member of our innovative engineering team, you will leverage your expertise to design and implement robust software solutions that enhance the performance and reliability of our streaming data capabilities.

About DecagonDecagon stands as the premier conversational AI platform, enabling brands to elevate their customer interactions to concierge-level experiences.Our cutting-edge technology empowers influential enterprises such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that foster personalized and enriching exchanges across all channels, including voice, chat, email, and SMS.We envision a future where customer experiences evolve beyond traditional support tickets and hold music, leading to quicker resolutions, more engaging conversations, and stronger relationships. Supported by top-tier investors like a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, we are committed to this vision.As an in-office organization, we thrive on our shared pursuit of excellence and rapid progress. Our core values—Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle—guide our team dynamics and growth.About the RoleWe are on the lookout for a Senior Solutions Engineer, a pivotal technical hire who will play a crucial role in shaping the landscape of our AI-driven solutions within the enterprise sector. This position straddles pre-sales engineering, product strategy, and enterprise architecture. You will act as a technical advisor and trusted consultant to our enterprise prospects and customers, facilitating value-driven solutions and the seamless integration of Decagon’s AI-native platform into complex client environments.

Join Cloudflare as a Senior Solutions Engineer, where you will be at the forefront of delivering cutting-edge solutions to our clients. In this role, you will leverage your technical expertise to engage with customers, understand their needs, and provide innovative solutions that drive their success.As a Senior Solutions Engineer, you will collaborate with cross-functional teams to create tailored solutions, ensuring our products meet the unique requirements of each client. Your ability to articulate complex concepts and foster relationships will be crucial in this fast-paced, dynamic environment.

At Stytch, we are transforming the landscape of user authentication and anti-fraud tools, empowering developers to create intricate authentication systems with ease and speed. Our mission is to simplify complex processes and enhance security for our clients.We are seeking a seasoned Solutions Engineer who excels in educating and solving problems, while building strong relationships with developers from leading companies. In this pivotal role, you will assess our clients' needs, articulate design solutions, and guide technical assessments. As the authentication expert, you will work closely with our customers’ engineering teams to ensure a seamless evaluation experience.This is a hybrid, full-time role based in the San Francisco Bay Area. While we value in-person collaboration, we understand the importance of flexibility, so we're looking for someone who is eager to meet in the office 2-3 days a week.

Note: Partly is headquartered in the UK, with our Product and Engineering HQ located in Christchurch, New Zealand, and we are establishing a strong presence in San Francisco, USA. If you are located outside of a Hub, we will cover your travel and accommodation to fly you to the nearest Hub for one week each quarter for our 'Season Openers'. This position will be based in San Francisco. Our StoryAt Partly, our mission is to bridge the gap in the global parts market by creating the first comprehensive platform for replacement parts, starting with automotive components. We envision a sustainable future where individuals can effortlessly repair anything.Founded by former Rocket Lab engineers, we leverage innovative technology to tackle complex challenges that significantly impact a $1.9 trillion industry. Over the past year, our team has more than tripled in size and we anticipate doubling again in the next 12 months. Our workforce is distributed globally, spanning Europe and Australasia.We offer scalable digital infrastructure solutions to some of the largest enterprises and most dynamic startups worldwide. Partly's solutions are integrated into hundreds of companies globally, providing a robust backbone for online parts cataloging and management.Our esteemed investors include Blackbird Ventures (backers of Canva, CultureAmp, etc.), Square Peg, Octopus Ventures, Icehouse, as well as industry leaders such as Peter Beck (Rocket Lab), Akshay Kothari (Co-Founder of Notion), and Dylan Field (Co-Founder of Figma).We are committed to building a world-class team and to fostering an environment at Partly where people can perform their best work. We take pride in the culture we’ve cultivated here, and our values resonate throughout every aspect of our operations.Curious about the challenges we are addressing and the culture we are nurturing at Partly? Hear directly from our team here: https://shorturl.at/iAFUX The RoleIn this position, you will collaborate with fellow members of our product and engineering teams to address complex and stimulating challenges while developing exceptional software solutions. Responsibilities of the Forward Deployed EngineerYou will work closely with customers in your local market, visiting onsite when necessary, to gain deep insights into their workflows, challenges, and the definition of success in real-world scenarios.You will spearhead technical discovery, solution design, and delivery for...

As a Customer Solutions Engineer at Cloudflare, you will play a critical role in delivering innovative solutions to our clients. You will work closely with our engineering and customer support teams to ensure that our customers get the most out of our products and services. Your expertise in networking and cloud technologies will help us to solve complex challenges and enhance customer satisfaction.

We are seeking a talented Senior Customer Solutions Engineer to join our dynamic team at Cloudflare. In this role, you will leverage your technical expertise to provide exceptional support and solutions for our clients, ensuring their success with our innovative products and services.You will work closely with cross-functional teams to troubleshoot complex technical issues, design custom solutions, and deliver outstanding customer experiences. Your contributions will directly impact our clients' satisfaction and retention.

Join our dynamic team at Cloudflare as a Digital Customer Solutions Engineer, where you will play a pivotal role in enhancing customer experiences across the APAC and EMEA regions. You will leverage your technical expertise to design, implement, and optimize solutions that meet the specific needs of our diverse clientele.Your ability to bridge the gap between customer requirements and technical solutions will be key in delivering exceptional service. Collaborating with cross-functional teams, you will ensure our technology aligns with customer expectations and drives measurable results.

Discover OktaOkta is the world's leading identity management company, empowering individuals to securely access any technology, anywhere, on any device or application. Our versatile products, including the Okta Platform and Auth0 Platform, ensure robust security, seamless authentication, and automation by placing identity at the heart of business security and growth.At Okta, we embrace diverse perspectives and experiences. We value lifelong learners and individuals who can enhance our team with their unique insights.Join us in our mission to create a world where identity is yours!The Solutions Engineering Team - This is a customer-facing sales role. Candidates must be located in the USA and be US citizens, with travel required at least 25% of the time, including attendance at an in-person onboarding session.The Global Presales organization at Okta combines a diverse range of experts, including Solutions Engineers, the Office of the Field CTO, and Architects, who blend deep technical knowledge with strategic business acumen. This team acts as trusted advisors to our customers and partners, helping them fully leverage Okta’s Identity Platform. Through insightful questioning and understanding of complex challenges, we deliver customized solutions that address unique identity needs. Our commitment to empathy, collaboration, and customer success sets us apart.Solutions Engineer Opportunity at OktaAs a Solutions Engineer reporting to the Senior Manager of Solutions Engineering, you will be integral to our presales team, responsible for delivering impactful sales presentations and product demonstrations. You will guide customers on implementing Okta’s customer identity and access management solutions effectively.Your Responsibilities:Strategic Customer Engagement:Facilitate strategic conversations with technical and engineering leaders and stakeholders.Stay abreast of emerging trends, industry best practices, and identity-driven digital transformations.Assist in crafting executive-level messaging and contribute to strategic discussions by aligning Okta’s solutions with customer business outcomes.Develop customer-focused perspectives that translate Okta’s offerings into actionable solutions for client challenges.Lead in-depth technical Q&A discovery sessions for prospective clients.

Are you ready to make a difference? Join our team! GoFundMe Pro (previously Classy) is on the lookout for a Senior Manager, Solutions Engineering who will spearhead and enhance our Solutions Engineering department as we expand our enterprise business. This pivotal role exists at the confluence of sales, product development, engineering, and customer success, ensuring that we provide technically robust, scalable, and innovative solutions to our esteemed nonprofit clients. This position reports directly to the Senior Director of Solutions & Partnerships. The selected candidate will lead and nurture a team of Solutions Engineers while remaining actively involved in intricate deals, strategic account management, and cross-functional projects. Your influence will shape our technical presence in the marketplace, foster collaboration with the Sales team, and guide how customer insights inform our strategic roadmap. This is a high-impact leadership opportunity for an individual who has extensive experience in the enterprise Solutions Engineering field, possesses the ability to mentor senior technical talent, and excels at simplifying complexity for both clients and internal stakeholders. Location: Candidates must reside in the San Francisco Bay Area, with an in-office requirement of three days per week. Key Responsibilities: Lead, mentor, and develop a team of Enterprise Solutions Engineers dedicated to supporting complex, high-value nonprofit clients. Establish expectations, best practices, and quality standards for technical discovery, solution design, demonstrations, and customer engagement. Coach Solutions Engineers on executive presence, compelling technical narratives, and managing lengthy, multi-stakeholder enterprise sales processes. Collaborate with Recruiting and cross-functional leaders on hiring, onboarding, and team growth. Enterprise Sales & Technical Strategy: Act as a senior technical authority on the most complex and significant enterprise opportunities. Work closely with Sales leadership to ensure alignment on deal strategies, technical positioning, and resource allocation. Guarantee consistency and rigor in how solutions are designed, articulated, and marketed throughout the sales funnel. Assist with RFPs, security reviews, integration discussions, and architectural assessments as required. Cross-Functional Collaboration: Serve as a critical link between Solutions Engineering, Product, Engineering, and other teams to ensure seamless operations.

Join Cloudflare as a Senior Solutions Engineer specializing in Digital Native solutions. In this pivotal role, you will collaborate with cross-functional teams to design, implement, and optimize innovative solutions for our clients in the digital space. Your expertise will help drive the adoption of Cloudflare’s suite of products, ensuring a seamless integration that enhances performance and security.

Join Lever's dynamic go-to-market team as a Senior Solutions Engineer, where your expertise will directly influence our customer's analytics and business intelligence workflows. In this pivotal role, you will collaborate closely with the sales, product, and customer success teams to ensure a seamless integration of the Sisu platform into our client’s operations. Your responsibilities will include establishing technical pre-sales relationships, designing innovative technical architectures, and crafting tailored solutions to complex challenges.As a vital link between Sales and Product, your insights will drive the evolution of our operational analytics platform. You will provide valuable feedback to the Product and Marketing teams, shaping the future roadmap and go-to-market strategies. This position offers the unique opportunity to leverage your analytical and data science expertise while engaging in creative brainstorming sessions with customers to tackle demanding problems.Within our compact and agile team, you will not only engage with clients but also participate in mentoring new team members, presenting at various events, and contributing to content that reaches a global audience.