Senior Associate, New Verticals - Central Strategy & Analytics

The New Verticals Strategy & Operations team at DoorDash shapes the future of delivery for groceries, convenience items, alcohol, and retail products. This group manages both first-party operations, like DashMarts, and third-party partnerships with a range of merchants. DashMarts deliver household essentials, groceries, and local favorites directly to customers, powered by DoorDash’s logistics platform. Central Operations ensures these services run efficiently and that DashMarts and third-party partners work together smoothly. About the Role DoorDash is hiring Senior Associates for the Central Strategy & Operations team. These roles focus on improving delivery and labor efficiency for New Verticals. Senior Associates use operational and product insights to build logistics systems and frameworks, taking responsibility for key efficiency metrics that impact business results from start to finish.

About the TeamAt DoorDash, we are dedicated to enriching and empowering local economies by creating innovative last-mile delivery solutions. Our platform connects consumers with the local businesses they cherish, fostering growth within communities. We seek a dynamic marketer to join our integrated marketing team, responsible for crafting comprehensive marketing strategies that bridge growth, brand, product, and operations.About the RoleAs a Senior Associate in Consumer Integrated Marketing for New Verticals, your mission will be to transform DoorDash users into loyal advocates. You will devise audience-centric, insight-driven strategies and implement go-to-market plans across various channels. Reporting to the Senior Manager of Integrated Marketing, your focus will be on recognizing, testing, and amplifying user engagement opportunities that encourage consumers to explore new categories, thereby driving monthly active user (MAU) growth.This role is highly collaborative, intersecting brand, growth, social media, analytics, and operations. You will work closely with teams across Marketing, Product, Analytics, and Strategy & Operations to activate campaigns across paid, owned, earned, and in-app channels. This opportunity is perfect for someone adaptable, inquisitive, and eager to engage in diverse integrated and partnership-driven initiatives.What You’ll DoEvaluate marketing opportunities for consumer habituation and generate insights through testing, experimentation, and performance analysis, representing the consumer's voice within the marketing team.Contribute to the design and implementation of comprehensive retention strategies, anchored in audience-first principles, clear objectives, category focus, and compelling consumer value propositions.Assist in creating and executing integrated campaigns and initiatives in collaboration with various teams.

About the TeamAt DoorDash Drive, our innovative white-label fulfillment platform enhances e-commerce for merchants both on and off our platform. The New Verticals team collaborates with merchants in Grocery, Convenience, Retail, and Pharma sectors to strategically and operationally meet their e-commerce and logistics requirements through our dynamic three-sided marketplace.About the RoleWe are in search of a Senior Associate to join our New Verticals Drive Strategy & Operations team. If you are passionate about scaling high-growth products and are eager to impact merchant strategies on our Dasher Shop & Deliver platform, this role is for you. You will have the opportunity to enhance accessibility for local businesses by launching innovative products and services, thereby expanding both DoorDash’s and our Merchant’s total addressable market. Your focus will be on growth, profitability, and merchant strategy initiatives to elevate our Grocery merchants. You will collaborate across functions to ensure operational excellence, contribute to the ideation and execution of new services and features, and support profitability efforts through data-driven insights, merchant negotiations, and account optimization strategies. Reporting to the Manager of Drive Strategy and Operations, you will work closely with product, engineering, sales, operations, business development, and various other teams to bring your vision to fruition. We embrace a hybrid work model, allowing you to spend several days a quarter in person together, while also granting access to all our offices for those who prefer a more regular in-office experience.You’re excited about this opportunity because you will…Strategize: Develop comprehensive strategies to best serve our customers, considering both current needs and future growth over the next 3+ years.Operate: Dive deep into details and scale your initiatives effectively. Collaborate with internal and external partners to execute your short & long-term plans; you are an enabler of cross-functional success and an exceptional operator.Analyze: Examine data to identify root causes, construct solutions, and generate innovative ideas for new initiatives.

About the TeamThis position is part of our innovative New Verticals team, established in 2020 with the mission of delighting customers and fostering local economies beyond the restaurant sector. Since its inception, we have successfully introduced Grocery, Convenience, Alcohol, Retail, and DashMarts, while also enhancing merchant services, dasher tools, and consumer products. This specific team is dedicated to exploring new opportunities, with a key focus on Consumer Financial Products and Services.About the RoleWe are seeking a talented Manager to spearhead the growth of the DoorDash Gift Card program. You will be responsible for both the external growth strategy and the internal execution that drives it. This role lies at the intersection of business development, strategy & operations, and analytics, giving you end-to-end ownership over initiatives designed to expand distribution, boost awareness, and enhance gift card sales.In this role, you will collaborate with cross-functional teams including Product, Marketing, Finance, Analytics, and Partnerships to design, launch, and refine campaigns aimed at acquiring new gift card users. You will implement new features to enhance the in-app gift card purchasing journey, establish off-platform partnerships to increase visibility during critical seasonal periods, and team up with Marketing to execute impactful holiday campaigns.Reporting directly to the Senior Manager/GM of our Consumer Financials team, you will operate as an individual contributor. Our work environment is hybrid, allowing for both in-person collaboration and remote work.Your Excitement for This Opportunity Will Stem From:Ownership of Business Outcomes: You will be accountable for the performance of the DoorDash Gift Cards program, establishing goals, monitoring KPIs, and driving measurable growth and ROI.Influencing Across the Organization: You will shape the growth strategy for DoorDash Gift Cards, acting as the ambassador for the program to merchants and securing new placements and marketing opportunities across both online and physical channels.Innovative Campaign Development: You will lead the charge in launching new promotional initiatives, enhancing user engagement and expanding brand reach.

About the TeamThe New Verticals team at DoorDash is pioneering innovative methods to enhance customer satisfaction beyond traditional restaurant delivery.Our Catalog, Fulfillment, and Logistics team is committed to three primary objectives: efficiently onboarding merchants, ensuring prompt and precise order fulfillment, and optimizing our logistics framework. We achieve this by uncovering efficiencies, developing product tools, and implementing scalable operational processes. You will take ownership of metrics, leverage operational and product strategies, and drive significant outcomes across our Grocery, Convenience, Alcohol, and Retail sectors.About the RoleWe are seeking a dynamic Manager to lead a team of three and act as the Directly Responsible Individual (DRI) for New Vertical HQFR (High Quality Fulfillment Rate). This position resides within our Logistics pod and is responsible for achieving transformative enhancements in order quality and fulfillment performance—guaranteeing that consumers receive their complete orders every time.Your key responsibilities will include overseeing cancellations and HQFR performance, which encompasses reporting, root-cause analysis, and action planning. In addition to managing metrics, you will collaborate with cross-functional teams to ensure they deliver measurable results—partnering closely with Operations, Product, Engineering, as well as Merchant and Consumer teams to foster performance improvements throughout the ecosystem.This role requires a blend of operational diligence and strategic insight. You will:Lead comprehensive HQFR and cancellations performance, including company-wide OKR reportingIdentify and implement operational enhancements that significantly impact quality and fulfillment outcomesDevelop and nurture the next “big bets” to enhance order accuracy while minimizing avoidable cancellationsFacilitate cross-functional alignment and accountability towards explicit targetsWe are looking for individuals who excel in uncertainty, swiftly transition from insights to actions, and demonstrate a strong sense of ownership. You should be adept at diving deep into data, establishing a clear performance vision, and mobilizing teams to achieve results. This highly visible role has a substantial impact on customer experience and operational excellence.

SentiLink is at the forefront of revolutionizing identity and risk solutions, enabling both institutions and individuals to engage in transactions with utmost confidence. Our mission is to redefine identity verification in the United States by replacing outdated, inefficient, and costly methods with solutions that are tenfold faster, more intelligent, and precise.With remarkable momentum and rapid growth, our real-time APIs have verified hundreds of millions of identities, beginning in the financial services sector and quickly branching into new markets. We are proud to be backed by distinguished investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.Recognized by leading media outlets such as TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, and American Banker, we have consistently earned our place on the Forbes Fintech 50 list since 2023. Moreover, we made history as the first company to launch the eCBSV and have provided testimony before the United States House of Representatives regarding the future of identity.At SentiLink, we embrace various work arrangements, from fully remote to in-office options. As a digital-first organization, we foster strong collaboration across teams in the U.S. and India, with physical offices located in Austin, San Francisco, New York City, Seattle, Los Angeles, and Chicago in the U.S., as well as in Gurugram (Delhi) and Bengaluru in India. If you are near one of our offices, we encourage regular in-office engagement. Some roles are specifically designed to be hybrid or in-office; for instance, our engineering team in India primarily operates from the Gurugram office.Role Overview:As a Strategy & Analytics Associate at SentiLink, you will play a pivotal role in establishing trust with our prospects and partners by articulating value through clear, data-driven business cases. The Solution Analytics team is responsible for transforming pilot datasets into in-depth retrospectives and ROI narratives that guide partner decisions and enhance adoption rates. Additionally, we provide existing partners with focused, impactful analyses that uncover opportunities, mitigate risks during implementation, and showcase ongoing value.We are seeking an analytical professional who combines business insight with analytical expertise—someone adept at framing ambiguous queries, structuring analyses, and articulating complex findings into executive summaries that resonate.

About the TeamJoin our dynamic Advertising & Promotions team at DoorDash, where we bridge the gap between e-commerce and advertising. Our mission is to deliver impactful digital solutions that empower advertisers to connect with diverse audiences, including consumers, dashers, and merchants. In this role, you will provide invaluable insights that enhance our Ads Team and support our advertisers.About the RoleLead the management and execution of campaign and business reporting for our top advertising partners.Develop insightful case studies and be the go-to subject matter expert on our comprehensive suite of marketing solutions.Analyze trends and craft actionable recommendations for clients to optimize their business strategies.Collaborate with our Account Management and Sales teams to enhance their sales strategies and effectiveness.Work closely with cross-functional teams, including sales, marketing, analytics, and product development.You’re excited about this opportunity because you will…Build - You thrive on leveraging data to create insights that support sales and account teams, as well as clients.Operate - You are not afraid to dive into the details and get your hands dirty.Problem Solve - You enjoy tackling complex problems and deriving answers through data analysis.Partner - You have experience collaborating with sales and account teams, understanding their needs, and helping them achieve their objectives.We’re excited about you because…You possess 2-5 years of experience in analytics, consulting, strategy & operations, or related fields, with a preference for high-growth startup experience.You are proficient in SQL, with intermediate to advanced skills.You have experience with Excel and PowerPoint (or Google Sheets and Google Slides).You are adept at managing multiple projects and priorities while consistently meeting deadlines.You have a proven track record of leveraging insights to drive business success in complex environments.

About the TeamThe New Verticals Strategy & Operations team is transforming the landscape of grocery, convenience, alcohol, and retail delivery through innovative first-party and third-party operations. Our DashMarts initiative represents our commitment to providing on-demand deliveries of household essentials, groceries, and other popular items directly to consumers. We also partner with third-party merchants to facilitate swift deliveries across various storefronts, ensuring a seamless experience for both merchants and consumers. This team is at the core of our mission to build a robust logistics platform powered by an efficient and high-quality delivery network.About the RoleThe New Verticals Logistics team is dedicated to enhancing operational efficiency and elevating the quality and speed of our delivery services. We aim to establish the most dependable same-day logistics platform, empowering local businesses to thrive. As an Associate Manager, you will play a pivotal role in formulating and implementing strategies that drive success in key markets while pursuing efficiency goals and sustainable growth for the organization. You will report to a Senior Manager in the Central Strategy & Operations team, and this position operates within a hybrid work model, combining remote work with in-person engagements at DashMarts and third-party locations.

About FaireFaire is an innovative online wholesale marketplace that champions local businesses. Our vision is that independent retailers worldwide can thrive, generating more revenue collectively than giants like Walmart and Amazon. We harness the power of technology, data, and machine learning to connect a vibrant community of entrepreneurs. Imagine your favorite local boutique — we empower them to discover the finest products globally to stock their shelves. With the right tools and insights, we strive to ensure that small businesses can effectively compete with big box retailers and e-commerce behemoths.By fostering the growth of independent businesses, Faire is making a positive economic impact in local communities around the world. We’re seeking intelligent, resourceful, and passionate individuals to join us in propelling the shop local movement. If you have a strong belief in community, we invite you to become part of ours.About this RoleWe are in search of a Senior Lead of Strategy & Analytics to enhance our product decision-making processes. In this pivotal role, you will leverage a unique blend of analytical rigor, strategic insight, and execution capabilities to drive business growth. At Faire, you will lead mission-critical projects from inception to conclusion, collaborating cross-functionally with teams in Product, Data Science, Engineering, Design, and Finance to shape our strategic roadmap through insightful analysis and actionable recommendations.This position is ideal for someone eager to work as a high-impact individual contributor within a dynamic, collaborative, and data-centric environment, providing opportunities to engage with a diverse range of functions.

Join Mercury as a Senior Associate in our Revenue Strategy team, where you will play a crucial role in shaping our growth and driving strategic initiatives. You will work closely with cross-functional teams to analyze revenue performance, develop actionable insights, and implement strategies that maximize profitability. Your analytical skills and strategic mindset will be essential as you navigate complex business challenges and contribute to our mission of empowering startups and entrepreneurs.

DoorDash is hiring a Senior Associate for Grocery Strategy & Operations in New York, San Francisco, or Washington D.C. This position centers on improving the company’s grocery delivery services and strengthening its presence in the grocery market. Role overview This role focuses on shaping how DoorDash approaches grocery delivery. The Senior Associate will work closely with teams across the company to identify ways to make operations more efficient and to support new strategic projects. The goal is to help DoorDash deliver better grocery experiences to customers and partners. Key responsibilities Collaborate with cross-functional teams to improve grocery operations Support and drive strategic initiatives within the grocery sector Analyze data and share insights that inform business decisions and growth Impact Insights and recommendations from this role will directly influence DoorDash’s growth in the grocery space. The Senior Associate will help shape the company’s strategy and operational approach as DoorDash expands its grocery offerings.

About the RoleAs the Director of Central GTM Strategy & Operations at Ivo, you will be the driving force behind operationalizing our go-to-market (GTM) strategy. You will oversee renewals, expansion initiatives, customer operations, and deal desk processes. Reporting directly to the VP of Revenue Strategy & Operations, you will hold primary responsibility for the successful delivery of our strategic consulting engagements, including renewal automation, annual recurring revenue (ARR) infrastructure, and health scoring. You will collaborate closely with Customer Success Management (CSM) leadership to enhance customer execution, while also building and optimizing Deal Desk and Growth and Customer Operations.In a landscape where pricing is increasingly shifting towards usage-based and API models, you will establish the operational framework for consumption-based renewals and expansion triggers. Your role will leverage artificial intelligence to maximize efficiency and automate processes that traditionally required extensive time from operations teams.Additionally, you will be responsible for establishing our EMEA GTM Operations.

Join Airwallex as a Senior Associate in Operations StrategyAt Airwallex, we are redefining the financial landscape for businesses across the globe. We are the premier unified payments and financial platform, designed to empower over 200,000 companies worldwide – including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN. Our innovative infrastructure and software solutions enable seamless management of business accounts, payments, treasury, and embedded finance on a global scale.Founded in Melbourne, our dynamic team of over 2,000 talented individuals spans 26 offices worldwide. Valued at $8 billion and backed by top-tier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, and Sequoia, Airwallex is poised to lead the future of global finance. If you are ready to tackle ambitious challenges and make a substantial impact, we invite you to be a part of our journey.Values We CherishWe seek builders with the energy of founders who are eager to make a real difference. You possess deep expertise in your role and are driven by our mission and operating principles. With a passion for speed and quality, you approach problems with curiosity and tackle them using first principles, ensuring a balance of agility and thoroughness.Your humility and collaborative spirit enable you to transform innovative ideas into tangible products, driving projects from inception to completion. You harness AI to enhance your efficiency and resolve challenges quickly. At Airwallex, you will confront complex, high-stakes issues alongside exceptional colleagues and have the opportunity to advance your career as we shape the future of global banking.About Our TeamThe Operations team at Airwallex is dedicated to ensuring our services and processes run smoothly and efficiently. We focus on optimizing workflows, enhancing operational efficiency, and delivering outstanding customer support. Through streamlining operations and implementing best practices, we contribute significantly to the company's growth and uphold our commitment to service excellence. Our mission is to provide an effortless experience for our customers and support Airwallex's goal of empowering businesses worldwide.Your RoleAs a Senior Associate in Operations Strategy, you will serve as a key problem solver and strategic partner to our Operations and business leaders. You will manage impactful projects across onboarding, risk management, payments, and support operations, ensuring successful execution from start to finish.

As a Manager of Strategy & Operations for our Commerce Platform's New Verticals, you will lead initiatives that drive growth and operational excellence. This role requires a strategic thinker with a passion for innovation and a proven ability to execute. You will collaborate closely with cross-functional teams to identify opportunities, streamline processes, and enhance our service offerings.

Join Databricks as a Senior Analytics Engineer specializing in Go-To-Market (GTM) Strategy and Operations. In this pivotal role, you'll leverage your analytical expertise to empower our marketing and sales teams, enabling data-driven decisions that drive growth and enhance customer engagement.You will be responsible for developing insightful dashboards, conducting deep-dive analyses, and designing metrics to measure success across our go-to-market strategies. Your insights will guide our teams in optimizing performance and achieving strategic objectives.

About UsAt 3Y Health, we are revolutionizing healthcare through our AI-driven software designed to alleviate the burdensome administrative challenges that account for 40% of the industry’s revenue. Our comprehensive platform empowers clinician entrepreneurs, enabling healthcare professionals to successfully launch, manage, and expand private practices. By integrating cutting-edge AI and automation, we help independent providers regain valuable time, foster thriving businesses, and enhance the health outcomes of their communities. With over $200M raised from esteemed investors such as Founders Fund, General Catalyst, Softbank, and 8VC, we are poised for significant growth.About the RoleWe are seeking a dynamic Operations Associate to propel our new vertical launches. This pivotal cross-functional role is ideal for an individual who excels in fast-paced environments, enjoys tackling logistical challenges, and is passionate about supporting a mission-driven team.You will collaborate closely with our clinical, client success, and executive teams to guarantee that day-to-day operations are efficient, reliable, and scalable.ResponsibilitiesConduct research on new verticals, assessing market size and competitive dynamics to facilitate successful market entry and prioritization.Establish and oversee essential internal systems to ensure organizational readiness for launching and expanding new verticals.Facilitate coordination among internal stakeholders across product, clinical operations, and growth to ensure preparedness for new vertical launches.Document repeatable processes and propose enhancements as we evolve.Assist in developing internal dashboards and trackers to monitor progress.Support special projects, such as expanding insurance contracts and onboarding new providers.Contribute wherever necessary—this is a startup, and we embrace a hands-on approach.

Join DoorDash for Business as a Senior Associate in Strategy & Operations, where you will play a pivotal role in shaping our business strategies and optimizing operations. You will collaborate with cross-functional teams to enhance our service offerings, drive efficiency, and contribute to strategic initiatives that support our rapid growth.

The Senior Associate, Marketplace Audience Strategy & Operations role at DoorDash centers on building and refining how the company engages with its marketplace audiences. This position is based in several major cities, including San Francisco, New York, Seattle, Miami, Los Angeles, Denver, Washington D.C., Tempe, Chicago, and Austin. Role overview This role focuses on analyzing market trends and working closely with teams across DoorDash to develop new approaches for audience engagement. The work involves both strategic planning and hands-on operational improvements aimed at boosting overall marketplace performance. Collaboration Expect regular collaboration with colleagues from different departments. Sharing insights and coordinating efforts will be a key part of daily work, ensuring that strategies align with broader company goals. Key responsibilities Analyze market trends relevant to DoorDash’s marketplace Develop strategies to engage and grow audience segments Work with cross-functional teams to implement and optimize these strategies Identify operational improvements to enhance marketplace performance

About UsAt Shepherd, we are revolutionizing the landscape of commercial Property & Casualty insurance for high-hazard industries through cutting-edge technology. Our goal is to streamline risk management for those who are pivotal in shaping the physical world, providing protection from the initial concept to the operational phase that spans decades.We are developing the most advanced commercial risk platform where automation, data, and underwriting expertise converge to deliver:Accelerated decision-makingMore accurate and intelligent pricingEnhanced risk management outcomesWith Shepherd, we ensure that safety, speed, and quality work in unison, creating synergies instead of trade-offs. We are not merely updating insurance products; we are laying the groundwork for the future of financial services where technology, underwriting practices, and partnerships harmoniously support vital industries and their progressive endeavors.Our InvestorsShepherd has successfully raised over $20M from prestigious investors including:Spark CapitalCostanoa VenturesY CombinatorSusa VenturesIntact VenturesAnd many more...Our TeamWe are a dynamic group of technology enthusiasts and insurance experts, united to bridge these two vital fields. For more information, visit our About Us page.The RolePosition OverviewAs our GTM Analytics & Strategy Specialist, you will be instrumental in driving the growth and scalability of Shepherd. You will analyze diverse datasets and systems across GTM, underwriting, product development, and operations to extract insights that guide our strategic decisions, implementation, and resource management.

Join Crusoe as a Senior Associate in Real Estate Strategy, where you will play a critical role in shaping our real estate initiatives. You will collaborate with cross-functional teams to develop and implement strategies that drive our growth and enhance operational efficiency.In this dynamic position, you will analyze market trends, identify opportunities for investment, and provide strategic recommendations to senior leadership. Your insights will be pivotal in guiding our real estate decisions.