Senior Analyst, Fraud Intelligence at Extend | Remote

About Extend:At Extend, we are transforming the post-purchase landscape for retailers and their customers through innovative AI solutions that enhance customer satisfaction while driving revenue growth. Our robust platform provides automated customer service, seamless returns and exchanges, comprehensive fulfillment solutions, and top-tier product and shipping protection, all complemented by our industry-leading fraud detection capabilities. By merging cutting-edge technology with exceptional customer service, Extend enables businesses to foster trust and loyalty, reduce operational costs, and boost profitability.Currently, Extend collaborates with over 1,000 esteemed merchant partners across various sectors, including fashion, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports, and fitness. Supported by some of the most influential technology investors in the field, our headquarters are located in the heart of San Francisco.About the Role:The Fraud Intelligence team is pivotal to Extend's post-purchase protection strategy. We develop advanced analytics engines utilizing signals and transactions from hundreds of millions of users to identify and prevent fraud, enhance decision-making, and unlock business potential.Our passion lies in revealing intricate patterns within complex data to thwart malicious activities and prevent fraud. In this role, you will have the chance to design new fraud prevention features and analytical capabilities from inception. Collaborating cross-functionally, you will formulate go-to-market strategies grounded in your analysis.If you possess a passion for data, are driven by impact, and are eager to solve intricate challenges at the intersection of analytics and fraud prevention, our team will be a perfect fit for you. This is a high-responsibility role where your contributions will directly safeguard retailers, bolster customer trust, and enhance the company's profitability!

About Extend:Extend is transforming the post-purchase experience for retailers and their customers by delivering AI-powered solutions that enhance customer satisfaction and drive revenue growth. Our all-inclusive platform provides automated customer service, seamless returns and exchange management, comprehensive automated fulfillment, and product and shipping protection, alongside Extend's state-of-the-art fraud detection. By merging cutting-edge technology with outstanding customer service, Extend enables businesses to cultivate trust and loyalty among consumers while minimizing costs and maximizing profits.With over 1,000 leading merchant partners in various sectors, including fashion, cosmetics, furniture, jewelry, consumer electronics, auto parts, and sports and fitness, Extend is backed by renowned technology investors. Our headquarters is located in the heart of San Francisco.About The RoleThe Fraud Intelligence team is pivotal to Extend’s post-purchase protection platform. We create innovative analytics engines that leverage signals and transactions from millions of users to identify and prevent fraud, foster smarter decisions, and unlock business value.We thrive on discovering insightful patterns in complex data to thwart fraud effectively. In this role, you will have the chance to develop new fraud prevention product features and analytics capabilities from the ground up, collaborating cross-functionally to devise go-to-market strategies based on your analyses.If you are passionate about data, driven by impact, and eager to solve intricate challenges in the realm of analytics and fraud prevention, you will excel in our team. This is a high-ownership role where your contributions will directly safeguard retailers, enhance customer trust, and boost the company’s financial performance!What You’ll Be DoingAnalyze large-scale behavioral, transactional, and interaction data to identify signals indicative of fraud and abuse.Utilize your strong business acumen to quickly pinpoint actionable insights, analyze fraud patterns, and validate hypotheses.Influence business cases and pricing strategies, contributing to proof-of-concept initiatives with prospective merchants.Respond promptly to emerging fraud threats by developing monitoring frameworks, dashboards, and mitigation solutions in collaboration with cross-functional teams.Work closely with leadership, go-to-market, fraud operations, product, and engineering teams to implement strategies effectively.

About Extend:At Extend, we are transforming the post-purchase landscape for retailers and their customers through innovative AI-driven solutions that elevate customer satisfaction and drive revenue growth. Our all-encompassing platform delivers automated customer service, streamlined returns and exchange management, comprehensive automated fulfillment, and robust product and shipping protection, all complemented by top-tier fraud detection capabilities. By merging cutting-edge technology with outstanding customer service, Extend enables businesses to cultivate trust and loyalty among consumers while optimizing costs and enhancing profitability.Currently, Extend collaborates with over 1,000 prominent merchant partners across diverse sectors, including fashion, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and more. Backed by renowned technology investors, we are headquartered in the heart of San Francisco.Your Role:Act as a key member of the Security Operations team, monitoring and triaging alerts from platforms such as SentinelOne and Wiz. Conduct comprehensive investigations to detect, contain, and mitigate threats and incidents, ensuring a prompt and appropriate response.Proactively identify and evaluate vulnerabilities in both infrastructure and code, collaborating with development and cross-functional teams to resolve issues effectively.Engage in the complete detection lifecycle: model attacker behaviors (MITRE ATT&CK), write and test detections as code across security tools (SentinelOne, Wiz, Okta, AWS CloudTrail), continuously refining to minimize false positives and enhance Mean Time to Detection (MTTD). Support data quality, onboard telemetry, maintain response playbooks, and assist in threat validation across the organization.Assist teams in implementing secure configuration baselines and best practices according to CIS Benchmarks, NIST guidelines, vendor hardening guides, and relevant compliance standards for all company computing assets.Correlate endpoint and infrastructure telemetry to uncover emerging threats. Curate and operationalize intelligence (IOCs, TTPs) into detections and response playbooks, and maintain trusted intelligence feeds.Support Governance, Risk, and Compliance (GRC) initiatives by aligning controls with internal policies and frameworks (e.g., SOC 2, NIST CSF, NYC DFS 500), identifying gaps, aiding audits and evidence collection, tracking remediation, and updating policies and control documentation.Collaborate with engineering and business teams to advocate for security best practices, enhancing the overall security posture.

SentiLink is at the forefront of identity verification and risk management solutions, providing individuals and institutions with the tools they need to transact securely and confidently. Our mission is to revolutionize the identity verification landscape in the U.S. by offering solutions that are ten times faster, smarter, and more precise than traditional methods.Experiencing rapid growth, our real-time APIs have successfully verified hundreds of millions of identities, initially in financial services and now branching into various new sectors. We are backed by prestigious investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.Our efforts have been recognized by leading media outlets such as TechCrunch, CNBC, Bloomberg, Forbes, and Business Insider, and we are proud to be included in the Forbes Fintech 50 list since 2023. We made history as the first company to launch the eCBSV and have presented our insights before the United States House of Representatives.At SentiLink, we embrace flexibility in the workplace, offering options from fully remote positions to in-office opportunities. Our digital-first culture fosters collaboration across teams based in the U.S. and India, with physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, Chicago, Gurugram, and Bengaluru. If you are near one of our offices, we encourage you to engage with your colleagues in person regularly, as some roles are designed to be hybrid or in-office, such as our engineering team based in Gurugram.Role OverviewAs a Fraud Intelligence Analyst on the Fraud Intelligence Team (FIT), you will be pivotal in how SentiLink identifies and mitigates fraud in our production environment.This position is tailored for ambitious individuals eager to gain comprehensive insights into fraud dynamics, product development, and the operational aspects of a fraud prevention company. The role demands a high pace of work, wide-ranging exposure, and proactive engagement to fast-track your professional growth.The FIT team operates at the crossroads of fraud investigation, product innovation, and revenue generation. Your contributions will directly influence the evolution of our fraud models and how we communicate fraud-related challenges to our clients.

Airbnb, Inc. has changed how people travel since 2007, connecting guests with hosts in nearly every country. With over 5 million hosts and more than 2 billion guest arrivals, the company’s marketplace centers on authentic stays and community experiences. About the Fraud and Safety Operations Team This trusted team protects Airbnb’s hosts, guests, and platform integrity. Fraud intelligence, data analytics, and platform protection are core to their mission. Team members work closely with Data Science, Product, Global Operations, Safety, Legal, and Community Policy to address new and evolving threats. Role Overview: Manager of Fraud Intelligence The Manager of Fraud Intelligence leads efforts to identify and stop emerging fraud and abuse tactics. This role shapes proactive fraud strategies, disrupts upstream risks, and builds systemic defenses. The work directly reduces fraud losses and strengthens Airbnb’s ability to anticipate risk. What You Will Do Mentor and Lead: Guide a specialized team in analyzing large-scale fraud signals. Translate complex data into actionable controls, rules, and policies that limit the impact of bad actors. Data Analysis: Use SQL and Python to study fraud trends. Apply visualization tools to support data-driven decisions. Cross-Functional Collaboration: Partner with teams across the company to design and launch effective fraud countermeasures and automated defenses. Reporting: Prepare and deliver detailed investigative reports and fraud intelligence summaries for leadership and cross-functional partners. Use Slides and data visualization tools to communicate findings. Incident Response: Lead the response to critical incidents, maintaining platform integrity and community safety during major events or new threat escalations. Continuous Improvement: Identify and implement opportunities to automate and enhance fraud detection systems. Location United States

About Extend:Extend is transforming the post-purchase landscape for retailers and their customers by delivering AI-driven solutions that boost customer satisfaction and stimulate revenue growth. Our all-inclusive platform automates customer service, streamlines returns and exchanges, manages fulfillment end-to-end, and ensures product and shipping protection, all while providing top-tier fraud detection services. By combining cutting-edge technology with outstanding customer service, Extend enables businesses to foster trust and loyalty among consumers, while cutting costs and amplifying profits.Currently, Extend collaborates with over 1,000 prominent merchant partners across various sectors such as fashion, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and beyond. Backed by leading technology investors, our headquarters is located in the vibrant heart of San Francisco.About the Role:This is a Full-Time Evening position requiring availability Monday through Friday from 2:00 PM to 11:00 PM Pacific Time. While this is a remote role within the US, we cannot accept applications from residents of California. You do not need to reside in the Pacific Time zone to apply; however, the working hours will remain as stated (2:00 PM - 11:00 PM PT). Candidates who are not available to work Monday through Friday evenings from 2 PM - 11 PM PT need not apply.As a Fraud Operations Specialist, you will join a dynamic Fraud Operations team, engaging in regular fraud investigations to identify fraudulent activities and enhance the experience for genuine customers. Your investigations will help detect trends in fraud and abuse, uncovering new avenues to positively influence Extend’s internal processes. This role necessitates direct experience in fraud and abuse operations (preferably in an eCommerce context), a strong grasp of fraud concepts, excellent communication skills to collaborate with cross-functional stakeholders, and proficiency in spreadsheet and data processing software.What You Will Be Doing:Real-Time Claim Review: Analyze claims in real-time for potential fraud or abuse cases, utilizing your information-gathering and communication abilities to ensure adequate evidence for fraud determinations, while providing insightful feedback for Extend’s risk models.Risk Score Judgments: Assess customer behaviors to determine risk scores and contribute to the refinement of risk assessment models.

Extend seeks a Fraud Operations Specialist I to join its remote US team. This position plays a key role in protecting both merchants and customers by investigating potential fraud and supporting a secure transaction environment. The work centers on analyzing data, identifying suspicious patterns, and helping refine risk management processes. What you will do Review claims in real time: Assess incoming claims for signs of fraud or abuse. Collect relevant information, communicate findings, and offer insights that help improve risk models. Make risk score judgments: Analyze customer behavior and incidents using various data sources. Begin with evaluating risk scores and progress to recommending claim approvals or denials based on your assessments. Lead fraud investigations: Conduct thorough investigations and share updates on emerging fraud and abuse trends with the team. Follow procedures: Manage each investigation from start to finish, adhere to all regulatory and departmental guidelines, base decisions on evidence, and report any discrepancies you encounter. Requirements Experience in fraud operations, preferably within eCommerce Strong communication skills Comfort with spreadsheets and data analysis tools Extend supports more than 1,000 merchant partners across industries like fashion, electronics, furniture, and more. The company combines advanced technology and attentive support to help partners manage post-purchase needs, including fraud detection. This role is fully remote within the United States.

About Extend:Extend is transforming the post-purchase landscape for retailers and their customers by offering AI-powered solutions that enhance customer satisfaction and drive revenue growth. Our all-encompassing platform provides automated customer service, seamless returns and exchanges, end-to-end automated fulfillment, and comprehensive product and shipping protection, all backed by Extend's top-tier fraud detection. By merging cutting-edge technology with outstanding customer service, Extend enables businesses to foster trust and loyalty among consumers while optimizing costs and boosting profits.Currently, Extend collaborates with over 1,000 leading merchant partners across various sectors, including fashion and apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and more. Supported by some of the most distinguished technology investors in the sector, our headquarters is located in the heart of San Francisco.About the Role:At Extend, we prioritize hiring excellence in a dynamic environment where attracting the right talent takes precedence over simply filling positions. Successful recruiters here excel in coaching and collaborating with their hiring teams: defining the ideal candidate profile for specific roles and executing recruitment strategies to secure top hires.We are seeking a seasoned Senior Recruiter to join our team and contribute to the creation of a world-class organization. In this position, you will report to the VP of People and manage the full-cycle recruiting process, focusing on sourcing, engaging, and hiring premier talent for our Revenue and Product & Engineering teams. Your talent market insights, data-driven mindset, and business acumen will be essential in identifying and attracting the best candidates.Your role will be pivotal in cultivating our talent pipeline, providing you the opportunity to significantly influence our growth and culture. If you are a proactive and passionate recruiter who thrives on problem-solving and driving business solutions within a hardworking yet enjoyable environment, we would love to speak with you!What You’ll Be Doing:Oversee the full-cycle recruiting process for our Revenue and Product & Engineering divisions, from candidate sourcing to offer negotiations.Design and implement innovative sourcing strategies to create a strong pipeline of qualified candidates.Collaborate closely with hiring managers and executive leadership to identify staffing needs and develop effective recruitment plans.

About FaireFaire is an innovative online wholesale marketplace that champions local businesses. We believe in empowering independent retailers worldwide, who collectively generate more revenue than retail giants like Walmart and Amazon. By leveraging advanced technology, data analytics, and machine learning, we connect these vibrant entrepreneurs with the best products globally. Our mission is to provide the necessary tools and insights to level the playing field, enabling small businesses to thrive against large corporations.By nurturing the growth of independent businesses, Faire is making a positive economic impact in communities around the world. We are searching for intelligent, resourceful, and passionate individuals to join us in advancing the shop local movement. If you share our belief in community, we invite you to become part of ours.About this RoleWe are seeking a seasoned Fraud Analyst dedicated to safeguarding the integrity of our brand and retail partners. In this role, you will identify fraud risks, enhance detection mechanisms, and fortify our fraud and abuse prevention programs.As a key member of the Risk organization’s Fraud & Abuse team, you will work closely with functional experts and cross-functional teams to execute proactive fraud mitigation strategies. Your hands-on experience with fraud data, investigations, and operational processes will contribute to continuous improvement in our systems and outcomes.This position is perfect for someone eager to make a significant impact as an individual contributor in the Fraud & Abuse arena, where you will take ownership of specific projects with considerable autonomy while deepening your expertise in fraud and risk management.What You’ll DoCollaborate with senior team members and leadership to implement and refine fraud and abuse strategies, adapting to emerging risks.Oversee and enhance moderate levels of fraud investigations and escalations, applying sound judgment to balance risk, customer experience, and operational consistency.Identify weaknesses in current policies, products, or processes, and assist in defining and implementing mitigation strategies, taking ownership of specific aspects of the work.Work collaboratively with teams including Data Science, Engineering, and Product to foster a culture of security and trust.

About Our TeamThe Account & Platform Integrity team at OpenAI is dedicated to maintaining the integrity of our ecosystem by combating fraud, impersonation, abuse, and various account-level threats. Our mission is to verify that individuals and organizations engaging with OpenAI are legitimate, ensuring appropriate access and preventing misuse of the platform.Collaborating closely with Product, Engineering, Legal, Go-To-Market, and Support teams, we work at the critical intersection of identity verification, compliance, and abuse prevention. Our proactive measures safeguard user trust, protect revenue, and ensure the safety of our platforms, including ChatGPT, the API, and enterprise solutions.About the RoleWe are seeking a detail-oriented Fraud & Risk Analyst to enhance OpenAI’s security measures by investigating, validating, and monitoring customer accounts and organizations. Your focus will be on identity verification, legitimacy assessment, and risk management, ensuring accounts are accurately verified and emerging threats are swiftly identified.In this pivotal role, you will conduct sensitive investigations involving fraud, impersonation, sanctions, misuse of access, and coordinated abuse. Your contributions will play a crucial role in determining who can utilize OpenAI’s products and ensuring our ability to scale safely.Please note: This position may involve reviewing sensitive or confidential content.This position follows a hybrid work model, requiring 3 days in our San Francisco office each week.Key ResponsibilitiesConduct thorough reviews and verifications of customer identities, organizations, and ownership structures.Investigate accounts flagged as suspicious or high-risk, including cases of fraud, impersonation, shell companies, and abuse of API or ChatGPT access.Analyze documents, internal data, and third-party resources to assess legitimacy and risk levels.Implement account-level actions such as approvals, restrictions, suspensions, or escalations as needed.Act as the primary case owner for complex, high-visibility verification and integrity-related cases.Collaborate with Legal, Compliance, Sales, and Support teams to resolve issues efficiently and accurately.Manage escalations, appeals, and sensitive communications with customers.Assist in designing and enhancing verification processes, fraud detection mechanisms, and risk-scoring systems.Contribute to the development of automation, tooling, and technology improvements to bolster risk management.

Join Anthropic as a Safeguards Policy Analyst focusing on Fraud & Scams. In this pivotal role, you will analyze, develop, and implement policies that protect users from fraudulent activities. Collaborate with cross-functional teams to ensure our systems and processes are secure and user-friendly. Your insights will guide our efforts to mitigate risks and enhance user experience.

About Extend:Extend is transforming the post-purchase journey for retailers and their clients by offering AI-powered solutions that significantly enhance customer satisfaction and boost revenue. Our all-encompassing platform features automated customer service, effortless returns/exchanges, end-to-end automated fulfillment, and robust product and shipping protection, complemented by top-notch fraud detection. By merging state-of-the-art technology with outstanding customer service, Extend enables businesses to foster trust and loyalty among consumers while minimizing costs and maximizing profits.Currently, Extend collaborates with over 1,000 leading merchant partners across various sectors, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and many more. Supported by some of the industry's most esteemed technology investors, our headquarters is located in the heart of San Francisco.About the Role:As an Account Manager focusing on Enterprise Growth Strategy, your primary responsibility will be to drive growth and strategic initiatives for Extend’s largest omnichannel merchants. This pivotal role emphasizes existing account development, strategic relationship management, and optimization. It calls for a highly strategic thinker with a proven background in management consulting or dynamic startup settings who can translate overarching goals into actionable, measurable strategies for our most vital partners. The ideal candidate will ideally be located in the San Francisco Bay Area.What You'll Do:Drive continuous partnership growth optimizations for Extend’s premier omnichannel merchants.Craft and spearhead the growth and merchant relationship management strategy for each strategic partnership under your purview.Assess and analyze program performance, utilizing data and insights to pinpoint opportunities that yield measurable ROI and sustainable growth.Conduct quarterly business reviews with internal and external executive leaders at Fortune 500 retailers and brands.

About FaireFaire is a dynamic online wholesale marketplace founded on the principle that the future is local. Independent retailers worldwide generate more revenue combined than giants like Walmart and Amazon, yet they remain small in comparison. At Faire, we harness technology, data, and machine learning to connect a vibrant community of entrepreneurs globally. Think of your favorite local boutique; we empower them to find and sell the best products from around the globe. With the right tools and insights, we aim to level the playing field, enabling small businesses to compete with large retail and e-commerce brands.By championing the growth of independent businesses, Faire fosters positive economic impacts in local communities globally. We are seeking intelligent, resourceful, and passionate individuals to join us in driving the local shopping movement. If you share our belief in community, we invite you to become a part of ours.About this roleWe are in search of a talented Senior Business Intelligence Analyst to enhance a vital function dedicated to developing and overseeing systems, processes, and services that help us analyze financial performance and derive essential business insights at Faire. The ideal candidate will automate key accounting procedures in an accurate, efficient, user-friendly, and scalable manner. This role resides within the Finance department and will collaborate with team members across various functional groups at Faire, including Accounting, Finance & Strategy, Engineering, and Data Infrastructure. Your contributions will significantly enhance Faire employees' ability to leverage data effectively for external reporting and informed internal decision-making. As an early member of our growing team, you will have the opportunity to shape the roadmap for improving access to critical business data and automating processes that enhance operational impact.

The Senior Cyber Threat Intelligence Analyst is integral to the daily functions of our client's cyber threat intelligence team. Collaborating closely with the Team Lead, this role emphasizes the triage of cyber events, proactive threat hunting, and the enhancement of the Security Operations Center (SOC) technology stack. This is a hands-on opportunity for a cybersecurity enthusiast eager to develop leadership skills while directly aiding in the identification and mitigation of cyber threats.Respond to and manage security alerts and incidents in real-time.Conduct thorough analyses of logs, network traffic, and endpoint data to uncover malicious behavior.Provide clear recommendations and escalate critical incidents to the Team Lead and relevant stakeholders.Engage in proactive threat hunting to uncover anomalies, suspicious activities, and sophisticated threats.Contribute to the development of playbooks and use cases addressing emerging attack methodologies.Assist in optimizing and fine-tuning tools such as SIEM, SOAR, and EDR platforms.Create detection rules, automation scripts, and dashboards to boost team productivity.Collaborate on evaluating new technologies and potential integrations.

OpenGov is looking for a Senior Analyst, Applied AI (G&A Intelligence) to join the Applied AI/Innovation team. This position centers on supporting General and Administrative (G&A) functions, especially HR, Talent Acquisition, and Enablement, by applying AI and workflow automation to real business challenges. Role overview This role focuses on identifying, prioritizing, and developing AI-powered workflows, tools, and copilots. The goal is to reduce manual effort, improve decision-making, and free up time for work that requires human judgment. The Senior Analyst will work closely with partner teams to understand their processes and find opportunities for AI-driven improvements. Day-to-day, the work involves managing the full lifecycle from problem identification to solution delivery, often collaborating with AI and data engineers as needed. What you will do Analyze complex, often unstructured data and manual workflows in G&A teams Design and implement AI-enhanced solutions using tools like Claude, ChatGPT, and no-code or low-code automation platforms Prioritize projects that have the highest impact on efficiency and decision quality Operate within the Applied AI team’s technical and governance framework Handle sensitive HR data with a high standard of confidentiality and compliance Requirements Strong analytical and problem-solving skills Process-oriented approach to improving workflows Familiarity with modern AI tools and automation platforms No requirement for production-level coding or deep HR technology experience Sound judgment and understanding of data confidentiality and HR compliance This position offers the chance to help shape the future of government operations by integrating applied AI into core business functions. Learn more about OpenGov’s mission and vision at OpenGov.com.

About Scribd:At Scribd Inc. (pronounced “scribbed”), we are on a mission to ignite human curiosity. Our products—Everand, Scribd, Slideshare, and Fable—foster a world filled with stories and knowledge, democratizing the flow of ideas and empowering collective expertise.We are committed to maintaining a culture where our employees can be authentic and courageous; where we engage in constructive debates and remain committed to our decisions as we navigate the twists and turns of our journey. Every member of our team is encouraged to take initiative as we place our customers at the forefront of everything we do.At Scribd, we believe in striking a balance between personal flexibility and community engagement. Through our flexible work initiative, Scribd Flex, employees, in collaboration with their managers, can choose a work style that best meets their individual needs. This initiative emphasizes intentional in-person interactions to foster collaboration, culture, and connection, necessitating occasional attendance in the office for all Scribd employees, irrespective of their work location.What do we seek in our new team members? We hire for “GRIT.” This concept embodies the fusion of passion and perseverance towards long-term objectives. At Scribd, we recognize the potential that GRIT can unlock, and we expect our employees to embrace a GRIT-driven approach to their work. In practical terms, GRIT stands for the ability to set and achieve Goals, deliver Results, contribute Innovative ideas, and positively impact the broader Team through collaboration and a constructive attitude.About the Role and Team:The Risk Operations team is pivotal in safeguarding the business by managing payments and fraud risks, aimed at reducing costs while enhancing overall customer and business value. As a Risk Operations Analyst II, Payments & Fraud, you will play an essential role in cultivating a world-class, cross-functional payments team. Your responsibilities will extend beyond reactive risk management to proactive strategies that enhance business outcomes. This position will entail collaborating with various teams to foster clarity and integrate risk considerations into the growth and scaling strategies of Scribd.

About Extend:Extend is transforming the post-purchase experience for retailers and their customers by delivering AI-powered solutions that enhance customer satisfaction and drive revenue growth. Our all-in-one platform provides automated customer service, seamless returns and exchanges, end-to-end fulfillment, and product protection, alongside industry-leading fraud detection. By merging cutting-edge technology with outstanding customer service, Extend enables businesses to cultivate trust and loyalty among consumers while minimizing costs and boosting profits.With over 1,000 prominent merchant partners spanning various industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and more, Extend is backed by some of the most influential technology investors in the field. Our headquarters is located in the heart of San Francisco.The Role:As an Account Executive at Extend, you will drive mid-market and enterprise partnerships with leading brands and retailers, including both eCommerce and omnichannel merchants. This position offers a unique opportunity to significantly contribute to the strategic growth of a Series C startup experiencing rapid expansion.Your responsibilities will include coordinating internal and external teams to foster long-term relationships with our partners, managing intricate engagements, and providing customized solutions tailored to their needs. We seek detail-oriented self-starters who thrive in dynamic and ambiguous environments, possess exceptional problem-solving skills, and excel at building robust relationships.What You'll Do:Lead consultative sales engagements lasting 3-12+ months, collaborating with C-level executives and cross-functional project stakeholders.Build strong external relationships to understand partner needs and develop bespoke solutions.Maintain a comprehensive understanding of Extend’s products, services, and eCommerce/Retail trends & KPIs.Coordinate internal cross-functional efforts across Solution Engineering, Pricing, Product, Legal, and Growth Strategy teams.Create and present customized materials, including financial models, presentations, and commercial agreements.Generate a qualified pipeline through innovative, multi-channel outreach strategies utilizing a diverse tech stack (Salesforce, Outreach, LinkedIn, ChatGPT, SimilarWeb, BDR support, etc.).Achieve and exceed weekly sales targets.

Join Cardless Inc. as a Fraud Strategy Manager or Senior Manager specializing in Transaction Fraud. In this pivotal role, you will lead the development and implementation of innovative fraud prevention strategies to safeguard our customers and minimize risk. You will work closely with cross-functional teams to analyze data trends and enhance our fraud detection capabilities.Your expertise will drive initiatives that not only protect our assets but also enhance customer trust in our services. If you are passionate about leveraging data to combat fraud and are ready to take on a leadership role in a dynamic environment, we want to hear from you!

Join cardless as a Fraud Strategy Manager / Senior Manager focused on onboarding strategies to combat fraudulent activities. In this role, you will leverage data analytics and strategic insights to design and implement effective fraud prevention measures. Collaborate with cross-functional teams to ensure that our onboarding processes are secure, efficient, and user-friendly. Your expertise will directly contribute to enhancing our customer experience while safeguarding our financial integrity.

Join Mindlance as a Cyber Intelligence Security Analyst and be at the forefront of safeguarding our digital assets. In this role, you will leverage your analytical skills to monitor, assess, and mitigate security threats while collaborating with cross-functional teams to enhance our cyber defense strategies. This position offers a unique opportunity to contribute to the security posture of a leading organization in a dynamic environment.