Senior AI Software Engineer - Risk & Insurance Claims Management

Lyft is hiring a Senior AI Software Engineer in San Francisco, CA to focus on Risk and Insurance Claims Management. This role centers on applying artificial intelligence to improve how insurance claims are processed, supporting Lyft’s transportation services. Key Responsibilities Design and build AI systems to enhance insurance claims workflows Develop algorithms and models for identifying risk factors and automating decision-making Collaborate with engineering, product, and operations teams to deliver effective AI solutions Help optimize claims outcomes and contribute to a better customer experience Role Impact This position plays a central role in streamlining claims operations and advancing Lyft’s commitment to reliable, efficient transportation.

At Mercury, every new customer who applies for a bank account represents a new star igniting in a vast universe of possibilities. Initially, it may seem like a mere spark, but a closer examination reveals an intricate constellation of identity verification, ownership checks, sanctions screening, and fraud signals—all interconnected by invisible forces. The Risk Engineering team acts as the guiding navigation system for this expansive universe. Our mission is to safely guide thousands of ambitious individuals through Mercury’s orbit each day—each with a unique trajectory, risk profile, and narrative. We operate at escape velocity: moving swiftly, making confident decisions, and safeguarding the system without hindering the builders who depend on us. When we excel, founders can open bank accounts in delightful minutes rather than days, without needing to worry about the underlying complexities. We are on the brink of a new era. We are developing intelligent AI systems that do not merely assess risk but can reason about it—systems capable of investigating, deciding, escalating, and learning. These agents will enhance our KYC Refresh, EDD, ODD, and compliance workflows, propelling our operations to unprecedented levels of efficiency and scale. Our goal: to reduce manual labor, detect risks earlier, make sharper decisions, and create experiences that are almost magical in their simplicity. Now, we invite you to join us. We are seeking a Senior Software Engineer who is inspired by the prospect of bringing intelligent automation to life within real production systems. We need someone eager to design and implement AI-driven workflows that can think in steps, adapt to new information, and orchestrate complex decisions across people, models, and services. If you view compliance not as red tape but as a fascinating systems challenge at planetary scale, we want you. If you are excited about building impactful AI that safeguards millions of dollars, opens doors for founders globally, and helps shape the future of banking, we would love to explore this journey together. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Waymo is at the forefront of autonomous driving technology, committed to becoming the world's most reliable driver. Originating from the Google Self-Driving Car Project in 2009, our focus has been on creating the Waymo Driver—The World’s Most Experienced Driver™—to enhance mobility access and save countless lives lost in traffic accidents. The Waymo Driver powers our fully autonomous ride-hail service and is adaptable across various vehicle platforms and applications. With over ten million rider-only trips completed, our driver has autonomously traversed more than 100 million miles on public roads and tens of billions in simulation across over 15 U.S. states.In the role of Insurance Risk Manager at Waymo, you will be at the cutting edge of identifying and managing emerging risks associated with our revolutionary autonomous driving technology. Collaborating closely with our legal, public policy, safety, security, and privacy experts, you will evaluate insurance trends and assess product liability, automotive, cyber, and related risks. Your insights will help us establish robust risk and insurance frameworks that safeguard our users globally. You will work alongside our business development, product partnership, strategy, and operations teams to ensure our company’s interests are shielded from existing and forthcoming risks. Additionally, you will support our legal and policy teams in aligning our exposure with our risk appetite through contract reviews and the assessment of emerging laws and regulations at both state and federal levels. By maintaining strong relationships with insurance and AV industry partners, you will actively anticipate, quantify, and mitigate emerging risks.This is a hybrid position reporting to the Head of Insurance Infrastructure.

Role Overview Anthropic is hiring a Director of Insurance & Business Risk to guide risk identification, assessment, and mitigation across insurance operations. This leader will shape how the company manages risk, influencing both strategy and day-to-day operations. Key Responsibilities Lead efforts to identify and evaluate risks tied to insurance activities Develop and implement risk management strategies in partnership with teams across the company Ensure compliance with relevant industry regulations Promote a culture where risk awareness and proactive management are part of daily work Location This position is based in San Francisco, CA, New York City, NY, or Seattle, WA.

Flex is hiring a Senior Fullstack Software Engineer to join the Risk Engineering team. This position can be based in New York, San Francisco, or remote within the U.S. Role overview This role centers on designing, building, and maintaining applications that support Flex’s risk management efforts. The Senior Fullstack Software Engineer will collaborate closely with teammates to deliver solutions that improve how risk is assessed and managed across the company. What you will do Develop and maintain both frontend and backend components for risk-related applications Work with team members to design features and solve technical challenges Contribute to projects from initial planning through deployment Requirements Experience in both frontend and backend software development Ability to drive projects through the full development lifecycle Interest in building solutions that support risk management

About Retell AIAt Retell AI, we are pioneering the future of call centers through innovative voice AI technology. Our cutting-edge solutions are transforming how companies engage with customers.In just 18 months since our inception, we've empowered thousands of businesses with our AI voice agents that efficiently manage sales, support, and logistics calls, significantly reducing the need for large teams of human agents. Supported by industry-leading investors including Y Combinator and Alt Capital, we've grown our annual recurring revenue from $5M to an impressive $36M while expanding our team from 5 to 20 talented individuals since 2025.Our ambitious vision for 2026 is to develop a state-of-the-art customer experience platform where entire contact centers are driven by AI. Unlike basic automation requiring constant human oversight, we’re engineering intelligent AI “workers” capable of serving as frontline agents, quality assurance analysts, and managerial roles, all while optimizing customer interactions continuously.We are rapidly expanding and seeking driven builders who thrive on solving complex technical challenges, act decisively, and wish to make a tangible impact in one of the fastest-growing voice AI startups.Join us in shaping the future!Recognized as a top 50 AI application in the a16z list: https://tinyurl.com/5853dt2xRanked #4 in Brex's Fast-Growing Software Vendors of 2025: https://www.brex.com/journal/brex-benchmark-december-2025Featured among the top startups on: https://leanaileaderboard.com/

Join Collective Health as a Lead Full Stack Software Engineer specializing in claims processing. In this pivotal role, you will leverage your expertise to design, develop, and enhance our software solutions that facilitate seamless claims management. Collaborate with cross-functional teams to innovate and implement robust systems that improve efficiency and user experience.

Airbnb’s Insurance team protects millions of guests and hosts worldwide through programs like AirCover, which includes guest travel insurance, host income protection, liability coverage, and damage protection. This group supports the Airbnb community by managing risks, supporting rebooking and refunds, and ensuring a safe experience for all parties. Role overview This Senior Software Engineer position is fully remote within the USA. The role centers on building and expanding insurance products for global markets, driving the technical roadmap, and supporting Airbnb’s mission to deliver secure, reliable experiences. The team values diversity, inclusion, and sustainable engineering practices. What you will do Lead significant projects as a technical owner, guiding teams through ambiguity to deliver strong solutions. Design and build infrastructure, applications, and tools for distributed systems and large-scale storage. Act as a player/coach, fostering team growth and maintaining high standards for code quality and operational excellence. Collaborate with product, engineering, data science, and data engineering teams to ensure project success. Scale distributed applications in high-availability environments and make architectural decisions using design patterns. Contribute to greenfield projects and execute on a multi-year platform roadmap. Drive business growth by introducing new technologies, including advanced use of large language models (LLM). Team culture and growth Work in an inclusive, supportive setting that values diverse perspectives. Access career development resources such as internal mobility, mentoring, and leadership training.

At NerdWallet, we strive to illuminate every financial decision in life, and this mission thrives on our extraordinary team of Nerds. We are committed to nurturing an inclusive, flexible, and transparent culture that empowers you to grow, take calculated risks, and express your authentic self (cape optional). Whether you prefer to work remotely or from our office, we support your best working environment. Your well-being, professional development, and impact are our priorities because when one Nerd excels, we all benefit.As a Senior Staff Software Engineer, you will be pivotal in architecting, developing, and upkeeping intricate software systems while providing invaluable technical leadership to your team. Your main focus will be to design scalable and efficient solutions that fulfill both functional and non-functional requirements such as performance, security, and maintainability.You will write high-quality, scalable, and efficient code, ensuring our software aligns with business and technical specifications. Your role also encompasses reviewing and refining existing code, conducting comprehensive testing, and troubleshooting complex challenges to enhance system performance and reliability. Additionally, you will mentor junior developers, cultivating a continuous learning environment and promoting best practices in coding, architecture, and software development methodologies. Collaboration with cross-functional teams, including product managers, designers, and quality assurance professionals, will be essential to ensure that our technical solutions align with business goals. Strong communication, problem-solving skills, and the ability to work autonomously while leading projects are crucial for your success in this role.This position reports to the Senior Manager of Engineering.Projects you may be involved in include:Enhancing and developing new insurance flows through our marketing funnels utilizing A/B testing, micro-optimizations, and ordering changes for auto, home, life, Medicare, and travel insurance.Designing and implementing secure, scalable backend integrations with partner and third-party platforms to boost conversions and user engagement.Leading the development of high-impact insurance user experiences, including organic SEO pages that drive significant traffic and user flows across various insurance products (auto, home, life, Medicare, U65 health, travel, and pet).Instrumenting our systems within our Observability platform, Datadog.

Responsibilities:Develop Our Product. Take ownership of software features that enhance our AI platform, empowering private market investors to analyze deals swiftly and accurately. This role requires you to actively engage in coding and delivering essential platform components from the ground up.Ensure Quality and Excellence. Establish and maintain coding standards, architectural guidelines, and review procedures; mentor fellow engineers. Co-cultivate a culture centered on practical, reliable, and test-driven development that swiftly meets business requirements.Scale for Growth. Assist in monitoring and scaling the architecture of our platform and its infrastructure.Collaborate Across Functions. Engage closely with product, security, and go-to-market teams to translate our strategic roadmap into actionable features and deliverables.

Hover empowers individuals to design, enhance, and safeguard the properties they cherish. Utilizing proprietary AI grounded in over a decade's worth of real estate data, Hover addresses perennial inquiries such as, 'What will it look like?' and 'What will it cost?' Homeowners, contractors, and insurance professionals depend on Hover for meticulously measured, precise, and interactive 3D models of any property — all achievable through a smartphone scan in mere minutes.At Hover, our drive stems from curiosity, purpose, and a collective dedication to our customers, communities, and one another. We believe that the most innovative ideas arise from diverse perspectives and take pride in fostering an inclusive, high-performance culture that inspires growth, accountability, and excellence. Supported by prominent investors like Google Ventures and Menlo Ventures, and trusted by industry leaders such as Travelers, State Farm, and Nationwide — we are transforming how people perceive and interact with their environments.Why Hover is Excited to Have YouThe insurance claims process is notoriously complex and fraught with challenges — and it remains largely inefficient. Adjusters are assessing damages based on smartphone photos, carriers are relying on estimates derived from conjecture, and homeowners often endure lengthy waits for resolutions that should only take hours.Hover is revolutionizing this process. Our 3D scanning and AI platform is already integrated into the claims workflows of nine out of the ten leading insurance carriers, and we are just beginning. We are seeking a Principal Product Manager to take charge of our next phase in claims — focusing on the workflows that are most crucial to carriers, adjusters, and the homeowners they serve.This role encompasses a broad spectrum of responsibilities: part of it involves pioneering new product areas; another aspect focuses on enhancing existing enterprise workflows for greater efficiency and effectiveness. Both components are essential. You will influence the product's evolution rather than inheriting a predetermined roadmap. Your role will include collaborating closely with enterprise clients to co-develop solutions, partnering with engineering and CV/ML leadership to define technical possibilities, and positioning Hover as the benchmark for AI-driven claims.

The Trade Desk is a leading global technology company dedicated to fostering a better, more open internet for everyone through principled, intelligent advertising. With the capability to handle over 1 trillion queries daily, our platform operates at an unparalleled scale. We pride ourselves on our award-winning culture, built on the foundations of trust, ownership, empathy, and collaboration. We appreciate the unique experiences and perspectives that every individual brings to The Trade Desk, and we are committed to creating inclusive spaces where everyone can express their authentic selves at work. If you are passionate about solving complex problems at scale and are eager to join a dynamic, globally-connected team where your contributions will significantly impact the media ecosystem, we invite you to explore why Fortune magazine consistently ranks The Trade Desk among the top small to medium-sized workplaces worldwide. As a Senior Software Engineer, you will have end-to-end ownership, allowing you to engage in various facets of designing, building, and delivering data-centric products for our stakeholders. At The Trade Desk, we focus on constructing the back-end infrastructure of our platform with an unwavering commitment to quality at scale. Whether developing components for our client-facing applications, crafting internal custom solutions for our teams, or building model pipelines for bidding optimizations, we ensure that the infrastructure, development processes, and tools empower us to execute efficiently. Our systems operate continuously, serving global traffic, and we collaborate in a highly cooperative environment while leveraging a diverse array of technologies. Our back-end developers tackle algorithmic, optimization, and scalability challenges across all our initiatives.

fractional-ai is looking for a Senior or Staff Software Engineer to join the San Francisco office. This position centers on building advanced AI solutions with a team that values both technical depth and collaboration. Role overview This role focuses on designing and developing AI-driven systems. The work involves solving technical challenges and contributing to projects that push the boundaries of what AI can achieve. Collaboration with other engineers and stakeholders is a key part of daily responsibilities. Who will thrive Experienced engineers with a strong background in software development Those who enjoy working on complex technical problems Individuals who value teamwork and open communication Location This position is based in the San Francisco office.

At Mercury, every new business that applies is like a shining star in the vast night sky. Each application, unique in its own right, contributes to a larger constellation of data trails from partners, filings, founders, and financial histories. Our Risk product engineering teams play a vital role in guiding thousands of business applications through our systems. The challenge lies in maintaining speed without sacrificing safety. Each day, our work empowers founders to open their first account, launch innovative ideas, and propel their growth forward like rocketships. Our mission is to create intelligent, automated systems and operational tools that enable this process—where machine learning, AI, and human insight work in harmony to shape the future of business banking. We leverage intelligence to identify risks early, make confident real-time decisions, and provide instantaneous, satisfying account approvals that match the pace of the builders we support. When executed flawlessly, our onboarding process feels seamless and effortless, powered by a universe of data, precision, and care. We are seeking a Senior Engineering Manager to lead the teams responsible for developing the systems and tools that facilitate this journey—from application approvals to enhanced due diligence—ensuring that every business that partners with Mercury is safe while enjoying a delightful experience.

About Gusto Gusto supports over 400,000 small businesses nationwide by handling payroll, health insurance, 401(k) plans, and HR services. This work helps business owners focus on what matters most to them and their customers. With offices in Denver, San Francisco, and New York, Gusto aims to build a workplace that reflects the diversity of the communities it serves. Full-time employees receive competitive salaries, a comprehensive benefits package, and equity in the form of RSUs. Compensation varies by role, level, and location. Details about Gusto’s approach to rewards can be found on their Total Rewards philosophy page. AI plays a key role in daily operations at Gusto. Team members are expected to use AI tools relevant to their work and continue building their skills as technology evolves. The level of AI experience required depends on the position and will be assessed during the interview process. Role Overview: Staff Software Engineer – Payments & Risk Gusto is hiring experienced full-stack engineers for teams working on payments and risk platforms. These systems serve small business owners every day. Staff Software Engineers in this group work across the full lifecycle of payments or risk systems: shaping architecture early in design, building internal features and APIs, and maintaining performance after launch. The work includes engineering the core business engine, providing reliable backend services for product teams, and setting a high standard for engineering practices. Team Focus Areas Payments: The Payments team manages all financial transaction operations for Gusto’s products. This includes ensuring secure fund transfers among partners, employers, employees, and government agencies. Engineers on this team build new payment features for both U.S. and international markets and help redesign the payments platform to support future growth. Risk: The Risk team develops systems that protect Gusto and its clients from financial risks. This work shapes experiences that keep customers and the company safe. Location This role is based in San Francisco, CA (hybrid) or New York, NY (hybrid).

Join Waymo, the leader in autonomous driving technology, dedicated to becoming the world's most trusted driver. Originating from the Google Self-Driving Car Project in 2009, our mission is to enhance mobility and save lives by creating the Waymo Driver—The World’s Most Experienced Driver™. This cutting-edge technology underpins our fully autonomous ride-hail service, which has successfully completed over ten million rides, backed by over 100 million miles of real-world driving and extensive simulation across 15+ states.As a Claims Advocate at Waymo Insurance, you will be at the forefront of addressing emerging risks linked to our transformational driving technology. You will collaborate with experts in legal, public policy, safety, and security to manage potential risks and establish robust insurance frameworks. Your role will involve evaluating insurance trends, product liability, and related risks, ensuring our users are well protected as we expand our services. Additionally, you will partner with teams across business development, product partnerships, and operations to safeguard our interests against existing and new risks.This hybrid role reports to the Claims Manager within the Risk & Insurance Team.

Join the Revolution at Retell AIRetell AI is pioneering the future of call centers through innovative voice AI, driven by first principles thinking.In just 18 months since our inception, we have empowered thousands of businesses with our AI voice agents, transforming how sales, support, and logistics calls are managed—previously requiring extensive human teams. Supported by prestigious investors such as Y Combinator and Alt Capital, we've rapidly scaled from $5M ARR to an impressive $36M ARR with a compact yet dynamic team of 20.Our ambition for 2026 is to create a revolutionary customer experience platform, where entire contact centers are powered by AI. Moving beyond basic automation, we aim to develop intelligent AI “workers” that serve as frontline agents, QA analysts, and managers, continuously enhancing customer interactions without the need for constant human oversight.As we expand, we are seeking passionate engineers who are eager to solve challenging technical problems, act swiftly, and make a significant impact in one of the fastest-growing voice AI startups. Let’s shape the future together.

Role overview retell-ai seeks a Senior Software Engineer in the San Francisco Bay Area to focus on Go-To-Market (GTM) projects. This engineer will help shape how new products are created and introduced to customers, directly influencing the company’s approach to launching and scaling offerings. What you will do Collaborate with teams across the organization to translate business needs into software that advances GTM objectives. Develop and improve products to ensure they fit seamlessly into the market. Uphold high standards for code quality and system performance as products grow and change. Collaboration This position works closely with product, business, and engineering partners to deliver solutions that address both technical and market demands.

Supported by key investors from Silicon Valley, Peregrine Technologies empowers public safety organizations, state and local governments, federal agencies, and private-sector institutions to address societal challenges with remarkable speed and precision. Our AI-driven platform transforms disconnected data into actionable insights—instantly delivering vital information that enables quicker, more informed decisions, resulting in improved outcomes across various touchpoints. Currently, Peregrine serves hundreds of clients in over 30 states and two countries, impacting more than 125 million people. We are poised for further growth as we expand into enterprise solutions and international markets.TeamAt Peregrine, our engineering team prioritizes empathy, believing it enhances our solutions. Observing how users interact with our product is essential as we navigate towards effective answers. Engineers will have the chance to collaborate onsite with our team, gaining insights into the diverse use cases we address.We cherish both ownership and teamwork—taking full responsibility for significant features while closely collaborating with fellow engineers to bring them to fruition. Humility and empathy are fundamental to developing optimal solutions, as we work directly with our deployment team and users to refine our offerings. Tenacity and creativity are vital in realizing our vision.RoleAs a pivotal member of our new AI team, you’ll play a key role in delivering unique value to our customers. This team is tasked with designing powerful, user-friendly experiences powered by generative AI. You will explore innovative methods for users to engage with our platform—whether through natural language commands or by enabling AI agents to manage complex tasks on their behalf. Your contributions will shape secure, impactful AI-driven features that assist clients in solving real-world issues more efficiently.Your responsibilities will encompass a variety of complex challenges, from scaling our platform to process terabytes of data from multiple sources to efficiently querying and alerting users in real-time, as well as optimizing search algorithms for quick results.Our tech stack is continuously evolving but is rooted in a backend framework of Python, Django, Celery, Airflow, and Kafka; a frontend constructed with React, Redux, and Mapbox; data storage solutions including PostgreSQL and Elasticsearch; machine learning models hosted in Bedrock and SageMaker; along with AWS, Pulumi, Terraform, and Kubernetes as our infrastructure.

Join Our Innovative Team at Retell AIRetell AI is at the forefront of revolutionizing the call center industry through advanced voice AI technology. In just 18 months since our inception, we have empowered thousands of businesses to optimize their sales, support, and logistics calls, which previously relied on large teams of human agents. Supported by prominent investors including Y Combinator and Alt Capital, we've achieved remarkable growth, scaling from $5 million to $36 million in annual recurring revenue (ARR) while expanding our talented team to 20 members.Our ambitious vision for 2026 is to develop a state-of-the-art customer experience platform, transforming entire contact centers with AI. Unlike traditional automation that requires ongoing human oversight, we are building intelligent AI "workers" capable of functioning as frontline agents, quality assurance analysts, and managers, constantly enhancing customer interactions.If you are a passionate innovator eager to solve complex technical challenges and make a tangible impact at one of the fastest-growing voice AI startups, we invite you to join us in shaping the future.Ranked among the top 50 AI applications by a16z: a16z List4th on Brex's Fast-Growing Software Vendors of 2025: Brex BenchmarkFeatured as a leading startup on: Leanaileaderboard