About UsAt Serval, we are pioneering the future of enterprise operations with our AI-native automation platform. Our innovative intelligent agents are designed to comprehend and execute real-world workflows end-to-end, effectively replacing outdated manual processes and inflexible legacy systems with adaptable, learning software solutions. Established in early 2024, we have already earned the trust of industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada to streamline high-volume operational tasks across their organizations.At the heart of Serval is our agentic AI platform that translates natural language into robust, production-ready workflows. Our agents do more than respond; they analyze, interact with various systems, and enhance their performance through continuous learning. Our initial focus on operational use cases has rapidly expanded to a versatile AI automation layer that spans IT, HR, Finance, Security, Legal, and Engineering.Our mission is to eradicate repetitive tasks across the enterprise while empowering teams with the leverage provided by intelligent automation. In the long term, we aim to establish a universal AI operations layer — a cohesive system of agents that transcends business functions and drives the workflows essential for modern enterprises.Supported by esteemed investors such as Sequoia Capital, Redpoint Ventures, Meritech, First Round, and General Catalyst, and founded by leading figures in product and engineering from Verkada, we are on an exciting trajectory of growth.Role SummaryAs the Revenue Strategy & Operations Lead, you will be instrumental in designing the systems and processes that fuel the next phase of Serval's rapid growth. Your contributions will shape our territory models, segmentation frameworks, and quota allocations, enabling our sales organization to expand from 5 Account Executives to over 50 by the end of 2026.You will oversee the operational rhythm of our Go-To-Market (GTM) team, developing dashboards to establish the revenue organization's operational cadence, leading pipeline inspections, and forecasting. As the primary steward of our sales tools and data architecture, you will collaborate closely with Sales Leadership, Finance, Marketing, and the executive team to refine Serval's GTM strategy and enhance revenue productivity at every stage of the sales funnel.This is a unique opportunity to build a world-class sales engine from the ground up and serve as the founding architect of Serval's GTM operations function.Your ResponsibilitiesIn your first 90 days, you will:Establish foundational reporting and dashboards for pipeline management, productivity, and forecasting.Assess and optimize the design of our sales technology stack (Salesforce, HubSpot, etc.).

At Mercury, we are revolutionizing the banking experience for ambitious companies. Our innovative financial platform is supported by a robust data system that users can trust.As we continue to scale, our revenue systems produce a wealth of information: insights from both remote and in-person engagements, automation tools, product usage metrics, lifecycle events, and analytics pipelines. Transforming this activity into clear and actionable intelligence—without fragile pipelines or the need for constant rework—is essential to our growth strategy.We are seeking a Data Strategy & Operations Lead to take charge of the data foundations that drive our revenue execution. This pivotal role will ensure that our revenue data remains reliable, interpretable, scalable, and actionable as our business evolves, empowering teams to make confident decisions based on data.In this position, you will report directly to the Head of Platforms & Infrastructure and will play a key role in shaping how Mercury models, governs, and operationalizes go-to-market (GTM) data. You will collaborate closely with teams in Data Engineering, Data Science, Solution Architecture, and Platform Engineering.

About the RoleDoss is seeking a dynamic Revenue Operations Lead to take charge of the strategy, processes, and systems that fuel our go-to-market initiatives. As our inaugural RevOps hire, you will be an integral member of the Business Operations team, reporting directly to the Head of Business Operations.This role is pivotal, situated at the crossroads of strategy and execution. You will collaborate closely with our go-to-market leadership to refine our customer acquisition, retention, and expansion strategies. We’re searching for someone who offers strong insights into effective revenue operations, capable of establishing policies, ensuring cross-functional alignment, and navigating decision-making in times of uncertainty.The ideal candidate has firsthand experience with successful go-to-market strategies. Having worked in a high-growth environment, you are well-versed in the dynamics of a top-performing revenue organization, and you are eager to construct one from the ground up. You possess clear perspectives on lead scoring, pipeline stages, territory design, and engagement rules, and you are comfortable advocating for data-driven decisions, even in discussions with senior leadership.Growth TrajectoryThis role is designed for growth into a leadership position. We anticipate that the right individual will evolve into the Head of Revenue Operations, expanding the function and team as Doss scales. This future position will encompass:Building and leading a RevOps team, with specialized expertise in GTM systemsOverseeing the entire RevOps function with a direct impact on corporate strategyDefining what exemplary, AI-driven revenue operations should look likeWhat You'll OwnRevenue Strategy & GTM PolicyAct as a strategic advisor to leadership across Sales, Partnerships, and Marketing, managing the operational guidelines that govern our GTM effortsCollaborate on critical decisions: lead scoring frameworks, MQL-to-SQL transitions, account segmentation, territorial rules, and engagement protocolsFacilitate alignment across Sales, Marketing, Partnerships, and Post-Sales, ensuring all teams utilize a cohesive playbookLead strategic initiatives including segmentation, ideal customer profile expansion, pricing strategies, capacity planning, and compensation frameworksManage revenue planning processes: develop and maintain comprehensive financial models, execute accurate forecasting, conduct pipeline analysis, and track performance metrics that management relies on

Harness is at the forefront of revolutionizing software delivery through our cutting-edge AI Software Delivery Platform. Founded by renowned technologist and entrepreneur Jyoti Bansal, who is also the founder of AppDynamics (acquired by Cisco for a staggering $3.7 billion), Harness has successfully raised about $570 million in funding and boasts a valuation of $5.5 billion. Our esteemed investors include Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and others. As AI technology accelerates code creation, we recognize that the real bottleneck now lies in post-code processes such as testing, deployments, application security, reliability, compliance, and cost optimization. Harness addresses these challenges by integrating AI and automation into the software delivery lifecycle, enabling teams to deliver software with greater speed while ensuring security and compliance.Our platform, powered by Harness AI and the Software Delivery Knowledge Graph, utilizes intelligent automation and deep contextual insights across the software delivery lifecycle, embedding governance and policy-driven controls throughout.In the past year alone, Harness has powered over 185 million deployments, executed 82 million builds, conducted 18 trillion flag evaluations, performed 8 million security scans, and optimized 9.1 billion tests, while managing $2.8 billion in cloud expenditure. Customers like United Airlines, Morningstar, and Choice Hotels have benefited from our solutions, achieving up to 75% faster release cycles and reducing cloud costs by as much as 60%, all while enhancing DevOps efficiency by tenfold.With a diverse global team operating from 14 offices across 25 countries, Harness is shaping the future of AI-driven software delivery, and we invite outstanding talent to join us in accelerating our mission.POSITION SUMMARYThe Revenue Operations & Strategy team is tasked with establishing a robust foundation for our internal systems and processes, scaling these systems, and enhancing overall efficiencies. This team merges strategic foresight with practical execution, driving the company’s growth and scalability with a keen emphasis on analytical and quantitative insights. We pride ourselves on being a collaborative group of problem solvers who approach challenges with enthusiasm and an open mindset.This role involves cross-functional collaboration with teams across the organization, particularly in sales, customer success, finance, product, and IT. This is a unique opportunity to play a pivotal role in shaping our operations and sales/customer success strategies on a global scale, contributing to a highly efficient, data-driven, and analytical work environment. We seek an individual who excels in team and project management, thrives in a fast-paced setting, and is passionate about building and refining organizational scalability.The Director of Revenue Operations will oversee and develop the Sales & Customer Success Operations teams, providing a chance to lead and reshape our processes as we transition into the next phase of our evolution.

About AirwallexAirwallex is a revolutionary financial technology company providing a unified payments and financial platform tailored for global enterprises. Our unique blend of proprietary infrastructure and software empowers over 200,000 businesses worldwide—including renowned names such as Brex, Rippling, Navan, Qantas, and SHEIN—with fully integrated solutions for managing business accounts, payments, spend management, treasury, and embedded finance at a global scale.Founded in Melbourne, we proudly employ a diverse team of over 2,000 innovative tech specialists across 26 global offices. With a valuation of US$8 billion and backing from premier investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of shaping the future of global financial services. If you're eager to embark on the most ambitious journey of your career, we invite you to join our team.Attributes We ValueWe seek dynamic builders with a founder-like spirit who are driven to make a significant impact, embrace accelerated learning, and take ownership of their work. You will bring strong expertise, analytical thinking, and a commitment to our mission and operating principles. You will demonstrate agility in decision-making, a curiosity to explore deeply, and a balanced approach to speed and rigor.With a humble and collaborative mindset, you will transform innovative concepts into tangible products and consistently deliver results from inception to completion. By leveraging AI tools, you will work more efficiently and resolve challenges promptly. Here, you will confront complex, high-stakes issues alongside exceptional colleagues while advancing your career as we redefine global banking. If this resonates with you, let’s create the future together.About the TeamThe Strategy & Operations team at Airwallex is integral to driving overall growth and operational efficiency. Our group of analysts, strategists, and operations experts are passionate about turning vision into actionable strategies. We utilize data insights, strong problem-solving capabilities, and a comprehensive understanding of our business to enhance processes, uncover growth opportunities, and ensure Airwallex functions efficiently at scale.What You'll DoAs the Director of Revenue Strategy & Operations for the Americas, you will take ownership of the strategic roadmap for revenue growth across the region, defining and executing a multi-year go-to-market strategy for Airwallex’s products and channels.

About MixpanelMixpanel is an innovative event analytics platform designed for builders who require immediate insights from their data—no SQL expertise necessary. By providing visibility into the impact of work on product, marketing, and revenue metrics, we empower organizations to make informed decisions.With over 9,000 paying customers, including renowned brands like Netflix, Pinterest, Sweetgreen, and Samsara, Mixpanel is dedicated to delivering a comprehensive and reliable analytics platform that is both accessible and trusted across all levels of a business.About the TeamThe Revenue Strategy & Operations team at Mixpanel collaborates closely with Regional and Global Business Leaders to formulate and implement effective global and regional revenue strategies. We establish and execute essential operational processes, facilitate strategic decision-making, and support business operations management to ensure the success of our Sales teams.About the RoleAs the Senior Revenue Strategy & Operations Manager, you will play a pivotal role in defining strategies for customer retention and account growth. You will work closely with Customer Success and Sales leadership to enhance Gross and Net Revenue Retention, enable scalable expansion initiatives, and proactively identify opportunities to improve customer experience and lifetime value. This position combines strategic problem-solving, operational excellence, and cross-functional collaboration to propel Mixpanel’s growth to new heights.ResponsibilitiesDrive strategic initiatives that enhance customer engagement, retention, and growth.Conduct in-depth market, customer, and product analyses to identify whitespace opportunities, inform strategic decisions, and guide resource allocation.Manage and refine the reporting framework for sales and post-sales KPIs—transforming insights into actionable recommendations for our post-sales strategy.Serve as a strategic advisor to go-to-market leadership, leveraging analytical rigor and business acumen to influence key decisions and priorities.Provide impactful operational support to the Sales organization, proactively identifying bottlenecks and implementing scalable solutions to enhance performance.Oversee and refine key operational processes, including business performance assessments and executive-level reviews across post-sales teams.

About FaireFaire is a revolutionary online wholesale marketplace dedicated to empowering local independent retailers. We believe that the future is local. Independent businesses globally generate more revenue than giants like Walmart and Amazon combined, yet they often lack the resources to compete. At Faire, we harness technology, data, and machine learning to unite this vibrant community of entrepreneurs, helping them find the best products from around the world to showcase in their stores. Our mission is to level the playing field, enabling small businesses to thrive against larger e-commerce entities.By championing the growth of independent businesses, Faire is making a significant economic impact on local communities worldwide. We are on the lookout for intelligent, resourceful, and passionate individuals willing to join our mission to fuel the shop local movement. If you share our commitment to community, we welcome you to join us.About this RoleThe Program Manager will serve as an essential partner within Faire’s Revenue organization, enhancing the effectiveness of our processes, systems, and cross-functional execution. This role involves close collaboration with Retailer Sales leaders, Strategy & Analytics, Revenue Systems, and Enablement to ensure we prioritize high-value customers and empower our teams for seamless execution.As a Program Manager, your responsibilities will include:Translating business needs into clear requirements for Revenue Systems and other partners to act upon.Collaborating with Revenue Management to prioritize initiatives, working with Strategy & Analytics to define strategies, and partnering with Enablement to facilitate clear communication and adoption.Ensuring that individual contributors within Revenue are equipped with the necessary tools, workflows, and support to operate both efficiently and effectively.Creating quarterly initiative roadmaps with a focus on long-term objectives.What You’ll DoProgram StrategyProvide Global Program Management Support for the Retailer Sales Functions at Faire.Example: Assess and drive impact by measuring adoption and conversion improvements linked to related programs and projects.Systems & ProcessesEstablish and enhance processes for Revenue Systems to streamline operations.

Join Aarki Inc. as the Director of Revenue Operations, where you will lead our revenue operations strategy and drive growth initiatives. You will be responsible for optimizing processes, leveraging data analytics, and ensuring alignment across departments to maximize revenue potential.Your leadership will play a key role in shaping our approach to sales, marketing, and customer success, ensuring that we are positioned for success in a competitive landscape.

About Anthropic Anthropic builds trustworthy, interpretable, and controllable AI systems. The team’s mission is to make AI technology safe and beneficial for both users and society. Researchers, engineers, policy experts, and business leaders work together to develop AI solutions with real-world impact. Role Overview The Sales Strategy & Operational Excellence Lead will strengthen the operations of Anthropic’s go-to-market team. As the company’s commercial activities expand, operational discipline becomes essential: from structured weekly forecast calls, to a clear planning cycle with transparent timelines, to unified standards recognized by both Sales and Strategy teams. This position plays a central role in the Chief Commercial Officer’s operational rhythm. The Lead connects Sales leadership, Revenue Operations, Finance, and Systems, ensuring that each group has accurate and timely information. Weekly, the role focuses on maintaining reliable forecast and pipeline reviews. Quarterly, it involves facilitating target setting and quota allocation. Annually, the Lead manages the full planning cycle, aligning territories, capacity, compensation, and targets so that all are delivered on time. What You Will Do Coordinate and improve operational processes for the go-to-market team Drive weekly forecast and pipeline review accuracy, providing dependable data to leadership Facilitate quarterly target setting and quota distribution across teams Oversee annual planning to synchronize territories, capacity, compensation, and targets Serve as the key liaison among Sales leadership, Revenue Operations, Finance, and Systems Who Thrives in This Role Organizes complex processes and brings structure to scattered information Transforms data from multiple sources into clear, documented standards Understands deadlines and accountability, and manages cross-functional partners without direct authority Builds strong operational processes in a fast-changing business setting Location San Francisco, CA or New York City, NY

At Harmonic Security, we empower teams to safely integrate AI tools by ensuring real-time protection of sensitive data with minimal effort. Our solutions provide enterprises with complete control over their data, preventing leaks and fostering a culture of confident innovation.Our leadership is comprised of seasoned cybersecurity professionals, supported by top-tier investors such as N47, Ten Eleven Ventures, and In-Q-Tel.Our Work Philosophy: AI at the CoreHarmonic's mission is to facilitate the safe and scalable adoption of AI by enterprises. We hold ourselves to this standard, with every team member actively utilizing AI tools to enhance their work, from research and writing to process building and workflow automation. We welcome new hires who bring a curiosity about AI and a readiness to harness its potential to work smarter, faster, and more creatively. Whether it's through experimentation with new tools or the development of entirely new systems centered around AI, we are committed to providing clarity and support for each role.Team OverviewIn this role, you will report directly to the VP of GTM Strategy and Operations, collaborating closely with sales leadership, customer success, tech operations, and finance teams. This cross-functional position places you at the nexus of revenue operations and systems engineering, where you will construct clean, automated, and scalable infrastructures pivotal for our representatives, leaders, and board. Your responsibilities will go beyond mere tool configuration; you will be tasked with architecting, integrating, and coding to ensure a seamless operational flow.Role ResponsibilitiesThis position is designed for an innovative builder who is not interested in maintaining existing systems, but rather identifying and resolving inefficiencies within the go-to-market (GTM) processes through AI and automation.You will take ownership of designing and developing systems, automations, and internal tools that enhance the effectiveness of our GTM teams. This encompasses everything from HubSpot architecture and lead routing to the creation of AI-driven agents for research, data enrichment, and meeting preparation. If your instinct is to leverage AI tools like Claude or Clay rather than defaulting to spreadsheets for manual processes, you will excel in this environment.As Harmonic scales its GTM operations, the systems you implement will play a crucial role in shaping our operational landscape for years to come.

About BroccoliAt Broccoli, we are revolutionizing the home services industry with our cutting-edge AI operating system, targeting a $500 billion market. Our intelligent AI agents are deployed in HVAC, roofing, and other trades to efficiently manage customer interactions, job bookings, and lead capture.Supported by leading venture capitalists, we have successfully raised $25 million in Series A funding and are rapidly expanding. As we aim to quintuple our team by 2026, this is a unique opportunity to join us at an early stage and make a significant impact.The RoleWe are establishing a pivotal Strategy & Operations team that will be the backbone of our organization. This team will oversee the systems, processes, and analyses that empower our executive leadership, account teams, and sales teams to thrive as we grow.We are looking to hire multiple team members, organized around three key areas: GTM Strategy & Enablement, Post-Sales Strategy & Operations, and Executive Planning & Analytics.What You’ll DoGTM Strategy & EnablementCreate ROI dashboards and sales enablement tools.Define target customer segments and go-to-market strategies.Lead decisions on pricing and packaging.Develop partnerships and referral programs.Post-Sales Strategy & OperationsEstablish account dashboards and performance metrics.Design the account planning framework.Set cross-sell targets and incentive structures.Develop ROI reporting to enhance retention and expansion.Collaborate with marketing to drive cross-selling initiatives.Executive Planning & AnalyticsCreate and manage executive KPI dashboards.Establish performance targets and monitor outcomes.Prepare materials for board meetings and investor presentations.Lead special projects and conduct ad hoc analyses.

Join Us in Transforming Connections Across the Globe!At Kong, we believe in the power of connection. If you feel you might not meet every single requirement but are enthusiastic about this role, we encourage you to apply. We value strong candidates who excel in certain areas while having a genuine interest in others.Position Overview:We are looking for a dynamic Sales Strategy and Operations Manager to become a key player in our Revenue Operations team. You'll act as a strategic partner and advocate for the AMS GTM Leadership team. Your mission will involve defining, tracking, and executing AMS business objectives, initiatives, strategies, and processes that facilitate scaling. This role is essential for our rapidly growing sales team and requires a hands-on approach. Ideal candidates will have a strong background in full-funnel GTM Strategy & Operations, be self-motivated, thrive in a fast-paced, data-oriented environment, and exhibit a proactive, results-driven mindset. You will report directly to the Director of Global Field Operations.Preferred Locations: San Francisco, New York, Chicago, TorontoKey Responsibilities:Lead the annual AMS GTM planning process, encompassing fiscal year/long-range modeling, investment ROI analysis, headcount planning, quota and capacity setting, and territory planning.Collaborate with leadership to design and implement the AMS GTM structure, segmentation, and coverage model across multiple roles, including Sales, Solutions Engineering, Customer Success, Sales Development, and Professional Services.Provide insights and performance tracking on business health, including lead funnel monitoring, sales efficiency, and productivity metrics using business intelligence tools.Oversee the execution of operational cadences within the organization, supporting management inspections throughout the customer lifecycle.Assist sales leadership in preparing content for key management reporting, including Quarterly Business Reviews.Enhance CRM accuracy, pipeline analytics, forecasting, and regional reporting requirements.Ensure efficient deal velocity by monitoring deal management processes and recommending improvements for deal structures, approvals, and booking processes.

About AirwallexAirwallex stands as the premier unified payments and financial platform tailored for global enterprises. Our innovative blend of proprietary infrastructure and advanced software empowers more than 200,000 businesses worldwide, including notable names such as Brex, Rippling, Navan, Qantas, and SHEIN. We provide fully integrated solutions that encompass everything from business accounts and payments to spend management and treasury services, all while driving embedded finance on a global scale.Founded in Melbourne with a workforce exceeding 2,000 highly talented individuals across 26 offices globally, our company is valued at $8 billion and supported by leading investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital. At Airwallex, we're at the forefront of crafting the future of global payments and finance. If you’re prepared to engage in the most ambitious work of your career, we invite you to join our mission.Attributes We ValueWe seek dynamic builders who exhibit founder-like energy and are driven to make a significant impact, learn rapidly, and take genuine ownership of their roles. You should possess robust expertise in your field, agile thinking, and a strong affinity for our mission and operating principles. You adapt quickly, exercise sound judgment, and approach challenges with curiosity, employing first-principles thinking to balance speed with thoroughness.A humble and collaborative spirit is essential as you transform innovative ideas into tangible products, ensuring that you follow through from inception to execution. By leveraging AI, you enhance productivity and accelerate problem-solving. Here, you'll confront complex, high-stakes challenges alongside exceptional colleagues while advancing your career in shaping the future of global banking. If this resonates with you, we look forward to crafting what’s next together.About the TeamThe Strategy & Operations team at Airwallex is integral to steering the company's growth and operational efficiency. Our team comprises a diverse group of analysts, strategists, and operational specialists who are passionate about converting vision into actionable results. By harnessing data insights, strong problem-solving abilities, and a profound understanding of our business, we enhance processes, identify growth opportunities, and ensure that Airwallex operates with optimal effectiveness and scalability.Your RoleAs the Senior Director of Revenue Strategy & Operations for the Americas, you will be responsible for shaping the strategic roadmap for revenue growth across the region. This includes defining and implementing a multi-year go-to-market strategy for Airwallex’s products and channels.

At Comulate, we are revolutionizing the insurance back office through cutting-edge AI technology. Our innovative platform transforms costly and labor-intensive accounting processes, marking the first step in our vision to unlock the vast sums spent on manual insurance operations.Our Series B funding, announced in early 2025 and spearheaded by BOND & Workday, follows our record growth and ambitious expansion plans.

As a Senior Manager of Revenue Operations at Crusoe, you will play a pivotal role in driving our revenue strategy and operational efficiency. You will lead a dynamic team focused on optimizing our revenue processes, ensuring alignment between sales, marketing, and finance. Your insights will guide key decisions that influence our growth trajectory.This position requires a strategic thinker with a strong background in revenue operations and analytics. You will be responsible for developing and implementing processes that improve revenue generation while collaborating closely with cross-functional teams to achieve company goals.

Role Overview Pinterest is hiring a Senior Strategy and Operations Lead based in San Francisco or Los Angeles. This position guides key strategic projects and helps improve how teams work together across the company. What You Will Do Shape and advance strategic initiatives that impact multiple areas of the business Work closely with teams from different functions to streamline processes Identify ways to boost operational performance throughout the organization Location San Francisco, CA, US or Los Angeles, CA, US

As the GTM Strategy & Operations Lead at Faire, you will play a pivotal role in shaping our go-to-market strategies and optimizing our operational processes. Your insights will drive our initiatives, ensuring we effectively reach and engage our target markets. You will collaborate with cross-functional teams to align our strategic vision and operational execution, ultimately supporting our growth objectives.

About the TeamThe In-Store Revenue Operations team at DoorDash plays a pivotal role in elevating SevenRooms’ mission by driving revenue growth through streamlined sales processes, robust systems, and insightful analytics. Our team is at the forefront of strategy formulation, planning, metrics analysis, GTM enablement operations, program management, and systems optimization while nurturing strong relationships with Revenue leadership. We collaborate extensively with Sales, Customer Success, Marketing, Product, Engineering, Finance, and Strategy & Operations teams to ensure alignment across all revenue operations.About the RoleWe are seeking a dynamic Head of Global Revenue Operations to lead the optimization and scaling of our GTM processes and systems to propel our revenue growth. This role involves direct collaboration with various teams to define strategic initiatives, implement performance metrics, and foster alignment across all revenue operations, including planning, reporting, forecasting, quota management, process optimization, territory planning, and sales incentive plan design. Following the recent acquisition of SevenRooms by DoorDash, we are excited to integrate our revenue operations function into a unified entity.

About Our TeamAt OpenAI, our mission is to develop safe artificial general intelligence (AGI) that benefits humanity as a whole. This ambitious endeavor brings together the world’s leading scientists, engineers, and business professionals within a collaborative lab environment.Our Go To Market (GTM) team plays a pivotal role in empowering customers to effectively utilize and implement our advanced AI products throughout their organizations. Comprising experts in Sales, Solutions, Support, Marketing, and Partnerships, our team focuses on creating impactful solutions that democratize access to AI technology.About the RoleAs a vital member of the GTM Operations team, the BDR Strategy & Operations Lead will enhance operational excellence and guide our GTM strategy to unlock the transformative potential of advanced AI models for our clients. This role is instrumental in optimizing systems, processes, and programs that facilitate pipeline generation.You will engage in refining inbound processes, designing outbound strategies, and reporting on funnel health to ensure our sales teams are positioned for success. Collaborating closely with Sales, Sales Strategy and Operations, Marketing, Enablement, and Systems teams, you will enhance lead management workflows, boost prospecting effectiveness, and develop scalable and repeatable pipeline generation initiatives.This is an exciting opportunity for individuals who excel at the initial stages of the sales funnel, focusing on quality, speed, and conversion, while being passionate about establishing operational frameworks that support high-growth sales teams.ResponsibilitiesEnhance lead enrichment, scoring, grading, and routing workflows to guarantee high-quality, well-prioritized lead delivery to the appropriate sales representatives.Collaborate with Systems teams to establish routing criteria and workflows within CRM and marketing automation tools.Develop and maintain reporting mechanisms to monitor lead and pipeline progression throughout the funnel—from lead to MQL to qualified opportunity.Identify gaps in pipeline creation and analyze funnel drop-offs by product, segment, region, and deal size.Assist in setting pipeline targets to ensure adequate coverage against objectives.

Join Our Team at RoxAt Rox, we are pioneering the AI-native revenue operating system designed specifically for modern go-to-market teams. Supported by influential investors such as Sequoia, GV, and General Catalyst, we are collaborating with dynamic enterprise teams to transform fragmented CRM workflows into intelligent, autonomous systems. Our platform seamlessly connects data across the GTM stack, employs AI agents that execute real tasks, and provides revenue leaders with a clear, unified understanding of the elements that drive success.As a nimble Series A startup, we are taking on one of the most established categories in software, and we are succeeding by merging deep technical expertise with an unwavering focus on practical value.About the Growth TeamThe Growth team at Rox is a critical function that operates at the intersection of Sales, Product, Marketing, and Data, dedicated to converting insights into action. This team is responsible for identifying areas of potential leverage, creating scalable growth systems, and executing strategies with speed and accuracy.Currently, our Growth Strategy team is actively engaged with five talented individuals driving pipeline growth, experimentation, and go-to-market execution. This role is designed to lead that team, elevate performance standards, and expand both strategic initiatives and team capabilities.About the RoleWe are looking for a Growth Strategy Lead who can not only lead by example but also build a strong team around them.In this role, you will take charge of a five-member Growth Strategy team, setting the strategic direction, mentoring team members, and ensuring that every initiative directly contributes to revenue growth. Collaborating closely with the Chief Growth Officer, you will act as a strategic partner in shaping priorities and scaling Rox's go-to-market efforts.This is an active leadership position. You will be hands-on in designing growth strategies, validating concepts, and stepping in as needed, while also establishing the systems, processes, and team dynamics required to maintain sustainable growth.If you thrive in a role that encompasses both strategic oversight and tactical execution, and you desire true ownership over your work, this position is tailored for you.Key ResponsibilitiesLead and oversee a team of five Growth Strategists, establishing clear objectives, priorities, and expectations.Collaborate directly with the Chief Growth Officer to develop and implement Rox’s growth strategy.Design, launch, and refine go-to-market initiatives focused on pipeline creation, activation, and expansion.Translate product features into actionable growth strategies and replicable playbooks.Work collaboratively across Sales, Product, Marketing, and Data to ensure execution alignment.