Program Manager in Partner Operations

Role overview The Program Manager in Partner Operations at OpenAI works from the San Francisco office. This position centers on building and executing strategies that help partnerships grow stronger and operate more smoothly. Projects in this role aim to boost both the effectiveness and efficiency of partner-related initiatives. Day-to-day work involves identifying ways to improve how OpenAI collaborates with partners and ensuring that these improvements deliver measurable results. Key responsibilities Develop and implement strategies to enhance OpenAI’s partnerships Lead projects that increase the impact and efficiency of partner operations Work closely with internal teams and partners to drive improvements Location This role is based in San Francisco.

Merge stands at the forefront of innovation, providing cutting-edge agentic tools and seamless customer integrations tailored for frontier LLMs, Fortune 500 entities, and B2B SaaS firms. Our platform features two pivotal products: Merge Unified, which allows businesses to effortlessly incorporate hundreds of integrations through a single API, and Merge Agent Handler, which equips AI agents with secure access to a plethora of third-party tools. The enterprise-grade architecture of Merge manages the entire integration lifecycle—from authentication and security to monitoring and maintenance. Thousands of organizations rely on Merge to expedite product development, eliminate sales bottlenecks, reduce customer churn, and conserve engineering resources, enabling them to concentrate on their core offerings. We are seeking a dynamic Partner Operations Manager to join our team...As part of our integration ecosystem, which encompasses over 300 third-party platforms, you will oversee the operational coordination necessary to maintain these partnerships. In this role, you will serve as the operational backbone of our partnerships division, ensuring seamless processes that facilitate growth from 300 to over 500 integrations without added complexity. This position offers high autonomy, allowing you to establish the infrastructure needed to transform a rapidly expanding partner network into a scalable and repeatable operation. Initially, you will be embedded within the Partnerships team, with opportunities to expand into Product Operations as we enhance our operational cadence, visibility, and cross-functional execution.Your Responsibilities Will Include:Managing the operational framework that sustains over 300 integration partnerships, including credential management, sandbox maintenance, and partner access.Developing and sustaining the systems and automations that empower the partnerships team to scale efficiently without corresponding increases in headcount. If a task is manual and recurring, your goal is to streamline or eliminate it.Acting as the central coordination point among Merge's engineering, support, customer success, and partner teams, ensuring that escalations are managed, tracked, and resolved promptly (with clear ownership, timelines, and follow-up).Leading complex partnership workflows from start to finish, encompassing contract and NDA cycles through technical onboarding to live production status.Directing partner API migration initiatives by overseeing timelines, dependencies, and communication between Merge engineering and external partner teams.

Join Redwood Materials as an Operations Program Manager where you will play a pivotal role in optimizing our operational processes and driving projects that contribute to our mission of creating a sustainable circular economy. You will collaborate with cross-functional teams to implement strategic initiatives, improve efficiency, and enhance overall operational effectiveness.

About Handshake Handshake is a career network built for the AI-driven economy. Over 20 million knowledge workers, 1,600 educational institutions, and 1 million employers, including all Fortune 50 companies, use Handshake to connect, hire, and build skills. The platform supports everything from freelance AI gigs to internships and full-time jobs, helping people navigate a changing job market. Handshake is growing rapidly, with plans to triple annual recurring revenue by 2025. Why Join Handshake Now Shape the future of careers in the AI economy and make a difference at scale. Work alongside top AI labs, Fortune 500 companies, and leading universities. Join a team with leadership experience from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir. Help build a business on track to reach billions in revenue. Role Overview The Operations Program Manager, Central Operations, leads operational programs across areas like Trust & Safety, Pay Operations, and Contractor Management. This individual contributor role focuses on designing, implementing, and improving processes that support scalable, high-quality operations. This position works closely with Legal, Finance, Product, Engineering, Analytics, and Delivery teams to find opportunities, deliver solutions, and track performance. The role requires comfort with ambiguity, a drive for operational efficiency, and a hands-on approach to program delivery from start to finish. Strong analytical abilities, attention to detail, and experience working in environments where execution and teamwork matter are important for success here. What You Will Do Lead and deliver operational programs from beginning to end across Central Operations. Review performance data to spot trends, gaps, and areas for improvement. Create and refine processes to improve efficiency, quality, and scalability. Work with teams across the company to launch and improve operational initiatives. Track and report on key metrics to ensure programs meet their goals. Promote continuous improvement by gathering feedback and iterating on processes. Location San Francisco, CA

Join Notion Labs Inc. as a Partner Strategy & Operations Manager, where you will play a pivotal role in shaping our partnerships and operational strategies. In this dynamic position, you will collaborate with cross-functional teams to enhance our partner ecosystem and drive operational excellence.

Role overview Pano AI seeks a Senior Technical Program Manager - Operations to join the team in San Francisco, California. This position plays a key role in shaping operational strategies and guiding cross-functional teams to deliver impactful projects. The focus is on refining processes and driving greater efficiency across the organization. What you will do Coordinate and lead teams from different departments to achieve project objectives Manage operational projects from initial planning stages through to completion Spot opportunities to streamline workflows and enhance efficiency Use technical program management skills to address operational challenges Requirements Background in managing technical programs within operational settings Strong collaboration skills with diverse stakeholders Demonstrated success in delivering projects and improving processes

Join Planet Labs Inc. as an Executive Operations Partner, where you will play a pivotal role in driving operational excellence and strategic initiatives. Collaborate closely with executive leadership to streamline processes and enhance operational efficiencies across the organization. Your insights will be essential in shaping the future of our operations.

About Discord Discord connects over 200 million users each month, serving as a lively platform for gaming enthusiasts. More than 90% of the community spends time in games, with users logging 1.5 billion hours on the platform every month. The company continues to focus on building better ways for people to connect and enjoy gaming together. Role Overview The Workplace Operations Program Manager will oversee daily operations at Discord’s San Francisco headquarters. This role combines hands-on office management with a strong focus on building a welcoming, inclusive environment. The manager will design and run programs that help everyone feel valued and supported at work, while making sure the office runs efficiently. This position reports to the Sr. Director of Workplace.

Join our dynamic team at Plaid as an Integrations Operations Program Manager. In this pivotal role, you will be responsible for overseeing and enhancing the integration processes between Plaid's services and our partners. You will collaborate with cross-functional teams to ensure seamless operational workflows, drive improvements, and support the strategic objectives of the organization.

At Oura, we are dedicated to empowering individuals to unlock their true potential. Our award-winning products, including the Oura Ring and its integrated app, provide our global community with insights into their readiness, activity levels, and sleep quality. By delivering daily insights and actionable steps, we have enabled millions to enhance their health and embrace healthier lifestyles.Our mission of empowerment begins with our values and extends to our team. As a rapidly growing company committed to fostering healthier and happier lives, we ensure our employees have the resources they need to excel both in and out of the workplace.As the Lead, Sustaining & Factory Operations Program Manager, you will act as the pivotal link between product innovation and global manufacturing excellence, ensuring a smooth transition from New Product Introduction (NPI) to high-volume mass production. This influential leadership position requires a seasoned professional adept at mentoring a high-performing team, developing long-term capacity plans, and managing executive-level relationships with global Contract Manufacturers to optimize yield, quality, and throughput. With over ten years of experience in hardware operations and a comprehensive understanding of the full product lifecycle, you will spearhead the overarching Design for Manufacturing (DFM) strategy and oversee multi-million dollar capital investments while mitigating complex supply chain risks. We seek a financially astute leader with a strong executive presence ready to enhance global operations and shape the future of our manufacturing landscape.This position is hybrid, requiring three days a week in our San Francisco, California office.

Join Quizlet as a Product Operations Program Manager where you will play a vital role in enhancing our product delivery. Your expertise will streamline processes, improve operational efficiencies, and ensure that our teams are aligned with our strategic goals. You will collaborate closely with cross-functional teams to drive initiatives that enhance user experience and product performance.

Faire connects independent retailers and brands worldwide through its online wholesale marketplace. The company’s platform uses technology and data to help small businesses compete and thrive, aiming to strengthen local economies by giving boutiques access to products from around the globe. Role overview The Program Manager, Marketplace Operations, based in San Francisco, joins Faire’s MOps team. This team builds and scales operational processes that support both brands and retailers, helping drive Faire’s growth and marketplace sustainability. The Program Manager leads complex, cross-functional projects that sit at the heart of marketplace operations. Success in this role relies on strong execution, analytical thinking, program leadership, and effective stakeholder management. What you will do Design and launch new programs from the ground up, while also refining existing operational processes. Apply advanced AI and workflow automation tools to improve efficiency, accuracy, and scale. Work closely with Strategy & Analytics to set clear success metrics and monitoring systems, ensuring programs remain effective and improve over time. Create clear, repeatable Standard Operating Procedures (SOPs), decision models, and escalation paths to support consistency and quality. Partner with BPO and vendor teams to deliver results at scale, including onboarding, training, performance management, and ongoing process improvements. Collaborate with teams across Strategy & Analytics, Strategy & Operations, Product, Engineering, and Data Science to align on objectives and program design.

Join Oura Health as a Senior Business Operations Program Manager, where you will play a pivotal role in driving operational excellence and strategic initiatives across the organization. In this hybrid position based in either San Diego or San Francisco, you will collaborate with cross-functional teams to enhance business processes, streamline operations, and ensure alignment with our overall mission to empower individuals to take control of their health.

At Meter, we are on a mission to transform internet infrastructure into a utility service, providing innovative solutions for a diverse range of stakeholders, including Customers, ISPs, Partners, and Technicians. Our Partner Operations team is the driving force behind Meter's global deployment network, empowering Partners to deliver essential infrastructure worldwide.The deployment phase of a network is critical, with every stakeholder playing a pivotal role in constructing a resilient and high-performance infrastructure. We dedicate specialized teams to each stakeholder, ensuring that our products and processes enable operational and technical excellence on a large scale. As a Technical Project Manager, you will spearhead projects, processes, and product development for Meter’s Partners, helping to create a pioneering, Partner-first networking solution.From onboarding to planning and execution, you will cultivate institutional knowledge with our partners, streamlining their work to ensure precise and unified deployments. Your contributions will be crucial in driving consistent, efficient outcomes across hundreds of simultaneous installations, fostering growth for our Partners and enhancing the experience for our Customers. The innovative product necessary to support this Partner-driven initiative is yet to be developed, and we need your expertise to bring it to life.

Fluidstack builds computing infrastructure for artificial superintelligence. Its data centers deliver gigawatts of computational power to leading AI labs, with a focus on speed and reliability. The team is small and hands-on, where each member takes projects from idea to completion. Collaboration and ownership matter here, and every role has a direct impact on the company’s mission. Role overview The Technical Program Manager - Facility Operations leads the development and operational readiness of Fluidstack’s facilities operations team in San Francisco, CA. This role centers on designing, implementing, and maintaining a full training program for data center operations staff. The goal: ensure every team member is prepared to manage complex, critical infrastructure safely and efficiently. Key responsibilities Develop and manage training programs for data center operations personnel Validate and update technical training materials for accuracy and effectiveness Oversee operational initiatives, including planned maintenance governance and change management Provide oversight for MOP (Methods of Procedure), EOP (Emergency Operating Procedures), and AOP (Abnormal Operating Procedures) Ensure operational teams are qualified and equipped to handle mission-critical facility tasks Requirements Strong technical background in data center or mission-critical facility operations Experience progressing through hands-on operational roles Ability to create and validate technical documentation and training content Commitment to developing and mentoring operations professionals This position suits someone interested in shaping the future of data center operations and building the next generation of technical talent.

Join Ramp as the Manager of Partner Success Strategy & Operations, where you'll play a pivotal role in enhancing our partner relationships and operational effectiveness. In this dynamic position, you will lead a team dedicated to optimizing partner experiences, driving strategic initiatives, and ensuring successful implementation of partnership strategies that align with Ramp's goals.

At Fastly, we empower individuals to connect more effectively with the things that matter most to them. Our edge cloud platform allows clients to build exceptional digital experiences swiftly, securely, and reliably by processing, serving, and safeguarding their applications as close to end-users as possible—right at the Internet's edge. Designed to capitalize on the modern internet, our platform is programmable and supports agile software development. We proudly serve a roster of distinguished clients, including GitHub, Yelp, Paramount, and JetBlue.Join us in creating a more trustworthy Internet.Posting Open Date: 4/9/26Anticipated Posting Close Date*: 7/9/26*Job posting may close early due to the volume of applicants.Position Overview:Fastly is seeking an enthusiastic Program Manager to spearhead the execution of essential product development and engineering initiatives throughout our organization. This role will collaborate closely with leadership across Program Management, Product, Engineering, Business Operations, Finance, Marketing, Customer Success, Sales, and other teams to formulate strategies and achieve successful business outcomes.The ideal candidate possesses a strong understanding of business objectives and the technical execution necessary to enhance Fastly’s platform and operations, delivering products that resonate with both customers and Fastlyans. You will be responsible for guiding teams in creating strategic plans, coordinating workstreams, delivering results, and keeping management updated. You will manage multiple programs concurrently, foster transparency across the organization, empower data-driven prioritization, and identify potential challenges.In this leadership role at Fastly, you will drive outcomes that simplify, scale, and enhance the utility of our products, platform, and operations for our customers and team members. Your contributions will be critical to our success, with a direct impact on numerous lives. We cultivate a supportive environment with friendly teams where learning and development are prioritized. We leave egos at the door, ensuring our customers enjoy services built to the highest industry standards. Join our global, distributed team dedicated to making a difference.

Ironclad stands at the forefront of AI-driven contracting solutions, revolutionizing the way agreements are managed. Our platform empowers businesses by streamlining contract processes, delivering immediate insights, and enabling teams to drive progress—all while maintaining control. Whether engaged in purchasing or sales, Ironclad integrates every aspect of the contract lifecycle into a single, intelligent platform, equipping leaders with the visibility needed to anticipate challenges. This is why some of the world’s leading organizations, including OpenAI, the World Health Organization, and the Associated Press, rely on Ironclad to enhance their operations.Recognized consistently as an industry leader—being acknowledged in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, as a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces—Ironclad is also featured in Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. Our growth is supported by prominent investors such as Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For further details, visit www.ironcladapp.com or connect with us on LinkedIn.

Mercury builds a finance stack tailored for startups, aiming to simplify banking and financial management for entrepreneurs and business owners. The company’s dashboard and suite of tools are designed to make financial operations easier and safer. For a closer look at the product, visit www.demo.mercury.com. About the Team The Product Partnerships & Operations team manages a network of external partners who help keep Mercury’s services running smoothly. This group focuses on nurturing relationships, improving workflows, and ensuring satisfaction for customers, partners, and internal teams. Role Overview The Senior Partner Operations Change Management Strategist plays a key role in the day-to-day and long-term success of Mercury’s banking and payment partnerships. This position focuses on launching user-friendly products and features, managing ongoing communications, designing and executing processes, and building strong strategic relationships with external partners. Collaboration is central to this role. The strategist works closely with Product, Risk, Compliance, and Legal teams to manage change and support ongoing growth and innovation. Acting as a bridge between internal product teams and external banking partners, the strategist helps remove obstacles and supports engineers and designers in their work. Attention to detail is essential to keep partnerships operating smoothly and to improve the experience for both partners and customers. What Success Looks Like Develop and maintain frameworks that ensure Mercury’s partnerships and programs are secure, reliable, and engaging Facilitate the launch of new products and features with a focus on usability Drive process improvements and optimize workflows with partners Build and sustain strong relationships with external banking and payment partners Collaborate with internal teams to manage change effectively and support innovation Location This position is open to candidates based in San Francisco, CA, New York, NY, Portland, OR, or remote within the United States. *Mercury is a fintech company, not an FDIC-insured bank. Banking services are provided through Choice Financial Group and Column N.A., Members FDIC.

Join Terac: The Premier Network Supporting Frontier ResearchLocation: San Francisco (in-person required)At Terac, we accelerate research breakthroughs by connecting teams with a marketplace of verified experts. Our mission involves developing innovative solutions to recruit, validate, and align thousands of experts with numerous research opportunities.Collaborating with leading enterprises and supported by top-tier investors, we're at the forefront of transformative research.Role Overview:We are seeking a Founding Operations Partner to work closely with our CEO in defining and scaling the company’s essential functions. This role will involve tackling critical challenges such as managing client relationships, building the founding team, and ensuring seamless operational execution.The ideal candidate will thrive in uncertain environments, possess outstanding judgment, and can adeptly shift between strategic initiatives, tactical operations, and people management.Your Responsibilities:Oversee the execution of high-value projects that drive company growthCollaborate with the CEO to influence key business decisionsManage and coordinate the efforts of thousands of experts within our platformEnsure timely execution under rigorous deadlinesIdentify bottlenecks, optimize workflows, and implement solutions to enhance quality, throughput, and cost-effectiveness.Engage with our team in-person at our San Francisco headquarters six days a weekYour Profile:Experience in consulting, finance, startups, or similar operationally demanding fields.Proven analytical and communication skills; demonstrated experience in managing complex projects.Able to work directly with high-profile clients comfortably.Passionate about process optimization and large-scale operational execution.Compensation and Benefits:6 days in-office work weeklyMeaningful equity allocation vested over four yearsPerformance bonuses issued bi-annually$15,000 relocation assistance for moving to the Bay Area$10,000 housing bonus to assist with living expenses