About the job
About Us
At Salient, we are revolutionizing the AI infrastructure that empowers the future of financial operations, focusing initially on automating the most intricate and challenging workflows in loan servicing.
Proudly backed by leading investors such as a16z and Y Combinator, we've successfully raised $65M in Series A funding.
We have achieved an 8-figure ARR within just 2 years, currently serving over 20% of the auto lending industry while processing millions of customer interactions daily.
Our solutions are fully deployed with major financial institutions, moving beyond mere proofs of concept.
We are excited to expand into new segments within the financial services landscape!
Our vibrant office culture is based in the heart of San Francisco, CA.
We deeply integrate with our clients, manage the complete tech stack, and are rapidly advancing to introduce modern AI technologies into regulated sectors where accuracy, dependability, and performance are paramount.
The Role
In this pivotal role within the Founder's Office, you will serve as a catalyst for the CEO and leadership team. This position is not about coordination; rather, it demands execution. You will tackle complex, cross-functional challenges (GTM strategies, product operations, compliance, customer delivery, and internal processes) and translate them into actionable plans with designated responsibilities and measurable outcomes.
If you excel at identifying issues, devising strategic plans, aligning stakeholders, and managing projects to fruition without needing constant supervision, you'll thrive in our dynamic environment.
What You'll Do
CEO / Founder Support
Oversee the CEO's operational rhythm: managing weekly priorities, tracking OKRs/KRs, ensuring meeting effectiveness, maintaining decision logs, and organizing follow-ups.
Transform leadership discussions into actionable steps: drafting concise memos, documenting decisions, assigning responsibilities, and ensuring closure on tasks.
Prepare for internal and external meetings: creating briefs, stakeholder maps, agendas, talking points, and orchestrating post-meeting actions.
Strategic & Cross-Functional Execution
Lead special projects spanning Product, Engineering, Compliance, Sales, and Customer Success, often managing multiple initiatives concurrently.
Develop streamlined systems: design dashboards, create templates, and formulate playbooks and operational routines that can scale effectively.
Drive innovative initiatives: establish new customer onboarding plans, define pilot programs, create KPI frameworks, and conduct pricing and packaging analyses while redesigning processes.

