Product Support Engineer at Adyen | San Francisco

Welcome to Adyen Adyen is at the forefront of financial technology, delivering a unified platform for payments, data, and financial products to esteemed clients like Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses with the tools they need to thrive in a competitive landscape. We cultivate a dynamic environment that fosters personal and professional growth, providing our team members with the support and culture necessary to take charge of their careers. Our motivated team tackles complex technical challenges and collaborates to create innovative, ethical solutions that drive business success. Role Overview: Product Support Engineer As a Product Support Engineer, you will play a pivotal role in assisting Adyen's merchants by providing expert technical troubleshooting. Joining our global support organization, you will ensure our customers can operate seamlessly 24/7. Your contributions will directly influence merchants' payment capabilities and their business growth. You will collaborate with both technical and commercial teams and deepen your understanding of payments, ultimately adding value for our external customers and internal teams.

Welcome to Adyen At Adyen, our mission is clear: to become the world's leading customer-centric financial technology platform. We empower businesses like Meta, Uber, H&M, and Microsoft with seamless payment, data, and financial solutions, positioning us as the go-to platform in the fintech landscape. We are committed to creating a supportive environment where our employees can thrive, with the culture and resources necessary to take charge of their careers. Our driven team tackles complex technical challenges collaboratively, delivering innovative and ethical solutions that accelerate our clients' growth. Staff Engineer - Lending Join our Financial Products team at Adyen, where we are pioneering groundbreaking financial solutions that transcend traditional payment methods to meet the evolving needs of our customers. We are on the lookout for a talented Staff Engineer to help us develop the core system that supports Adyen’s credit and lending features, including our Capital offering, which provides a seamless capital access experience for merchants and sub merchants with automatic repayment options. In this role, you will lead cross-functional projects that will build the essential infrastructure for all of Adyen’s lending and credit products. Your work will span the entire lending product lifecycle—from initial underwriting and credit scoring to loan servicing, arrears management, and portfolio performance optimization.

Role overview The Senior Implementation Engineer at Adyen plays a key role in helping businesses adopt Adyen’s payment platform. This position centers on guiding clients through technical setup, leading integration projects, and addressing technical challenges that arise during the onboarding process. What you will do Lead technical implementation projects for Adyen’s payment platform Work directly with clients to ensure integrations run smoothly and successfully Troubleshoot integration issues and provide effective solutions Collaborate with teams across Adyen to enhance the overall client experience Location This role is based in San Francisco.

Role overview Adyen seeks a Legal Counsel for its San Francisco office. The position centers on advising the business across a variety of legal topics, supporting compliance, and helping manage risk. Key responsibilities Advise on legal aspects of business activities and ongoing projects Assist with compliance initiatives and risk management Collaborate with teams from different departments to align legal strategies with company objectives Safeguard Adyen’s corporate interests throughout decision-making and execution processes Location This role is located in San Francisco.

Adyen seeks a Senior Designer in San Francisco to help shape the future of payment solutions. This position focuses on building products that prioritize user needs and enhance customer experiences across Adyen’s platform. Collaboration with product, engineering, and other teams is central to the work. What you will do Design intuitive, user-centered products for Adyen’s payment platform Work with cross-functional partners to transform ideas into polished solutions Bring creative ideas that influence product direction and customer satisfaction Requirements Experience designing digital products or services Comfort working within multidisciplinary teams A strong portfolio that demonstrates user-focused design work This Senior Designer role offers the opportunity to shape how customers interact with payments and contribute directly to Adyen’s products.

Adyen is seeking a skilled Data Center Engineer II to join our dynamic team in San Francisco. In this role, you will play a critical part in maintaining our data center infrastructure, ensuring optimal performance and reliability. Your expertise will contribute to the deployment of innovative solutions that enhance our operations and support our rapid growth.The ideal candidate will have a solid understanding of data center technologies and a passion for continuous improvement. You will collaborate with cross-functional teams, troubleshoot complex issues, and implement best practices to optimize our systems.

As an HR Business Partner at Adyen, you will play a pivotal role in shaping our talent strategy and driving employee engagement. We are looking for a dynamic individual with a strong background in human resources who can effectively partner with various teams to support organizational goals. You will develop and implement HR initiatives that foster a positive workplace culture and enhance employee performance.Your responsibilities will include advising leadership on HR matters, managing employee relations, and ensuring compliance with labor laws. You will also be involved in talent acquisition, performance management, and employee development programs.

Welcome to Adyen Adyen is a leading financial technology platform that offers comprehensive payment, data, and financial solutions for renowned clients such as Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses by providing them with the tools they need to thrive in a dynamic market. We foster an ambitious environment where our team members can excel, supported by a culture that encourages career ownership and growth. Our motivated individuals collaboratively tackle unique technical challenges, delivering innovative and ethical solutions that accelerate business success. Why Join Our Account Management Team? As a vital component of our growth strategy, the Account Management team at Adyen plays a crucial role in expanding our brand globally. In this position, you will manage relationships with innovative international merchants across various industries, engaging in cross-functional projects within a fast-paced, entrepreneurial atmosphere. You will develop expertise in the global payments landscape and enhance your skills through our AM Academy. We seek a proactive and adaptable Enterprise Account Manager to join our San Francisco team. The ideal candidate is a strategic thinker with a hands-on approach, eager to assist the world’s top brands in their growth journey while transforming the industry. You will collaborate with a diverse global team and focus on delivering exceptional customer experiences, identifying new opportunities, and driving mutual success for both Adyen and our clients. Key Responsibilities: Build and maintain strong, trust-based relationships with customers, providing valuable insights to foster their growth. Own customer relationships and deliver best-in-class service. Understand unique customer needs and identify commercial opportunities for expansion and value-added product offerings. Demonstrate a self-motivated and resourceful attitude with a strategic and commercial approach. Excited about this opportunity? Continue reading!

Welcome to Adyen Adyen is your go-to destination for integrated payment solutions, data, and financial products, serving esteemed clients such as Oracle, Faire, Lightspeed, and Navan. We are recognized as the leading financial technology platform, engineered for those with ambitious aspirations. We pride ourselves on fostering an inclusive environment that empowers our team members to thrive. At Adyen, we tackle unique technical challenges collaboratively, delivering innovative and ethical solutions that expedite business growth. Join the Adyen Account Management Team Our Account Management team plays a pivotal role in driving growth and enhancing the Adyen brand globally. As part of this dynamic team, you will manage relationships with forward-thinking international merchants across various industries and channels. This role offers you the chance to engage in cross-functional projects within a fast-paced and entrepreneurial setting, providing you with high autonomy and the opportunity to enhance your skills through our renowned AM Academy. We seek a proactive and adaptable Enterprise Account Manager to join our San Francisco office. The ideal candidate will be a strategic thinker with a hands-on approach, eager to assist leading global brands in their growth while transforming the industry. You will thrive in a multicultural and collaborative environment, focusing on delivering exceptional customer experiences, uncovering new opportunities, and driving mutual success for both Adyen and our clients. Role Overview As an Enterprise Account Manager for Platforms, you will guide our partners in leveraging the Adyen for Platforms solution through continuous growth. Your focus will be on global SaaS platforms and E-commerce marketplaces, helping to activate new revenue streams and forge enduring relationships that extend beyond payment processing. With a strong emphasis on partnership, you will drive innovation and scalability, enabling our partners to integrate a profitable payments layer into their solutions.

Adyen is looking for a Senior Software Engineer to join the Financial Products team in San Francisco. This role focuses on designing and building software that supports a wide range of clients and business needs. The main objective is to create reliable systems that process financial transactions quickly and securely. Role overview This position centers on developing software solutions for Adyen’s financial products. The work involves building systems that handle sensitive transactions, ensuring both efficiency and security remain top priorities. What you will do Design and implement software tailored to financial products Develop transaction processing systems with a focus on speed and security Collaborate with teams across various functions to deliver effective solutions Contribute to keeping Adyen’s financial offerings innovative About Adyen Adyen is a global payments company that works with businesses around the world. The team values collaboration, technical skill, and ongoing improvement in financial technology.

Join Pylon Labs and Shape the Future of B2B Post-Sales Support!At Pylon, we are revolutionizing the B2B post-sales landscape with our innovative all-in-one support platform. Our solution harnesses the power of conversational data and advanced intelligence, enabling our clients to streamline operations in real-time.Backed by prominent investors such as a16z, BCV, General Catalyst, and Y Combinator, we proudly serve over 1000 companies, including Linear, Cognition (creators of Devin), Modal Labs, and Incident.io. We are also featured on the Enterprise Tech 30 List.About the RoleThis is a unique opportunity to establish and enhance the support function at a pioneering customer support company!You will not only utilize our support product daily but will also play a crucial role in providing feedback, suggesting roadmap enhancements, and improving processes.Your ResponsibilitiesAddress customer inquiries regarding our product across various topics.Create and update knowledge base articles, including troubleshooting guides and feature descriptions.Actively engage with Pylon's suite of support tools, providing valuable feedback to influence our product roadmap.Collaborate with product and engineering teams to resolve bugs and troubleshoot issues.Contribute to the development of a scalable support process.Experiment with new processes, features, and leverage AI technologies.QualificationsMust be located in (or willing to relocate to) San Francisco and eager to work in-person.Comfortable engaging with customers via chat and video calls.A passion for exploring and experimenting with our product.1-8 years of relevant experience.A technical background and enthusiasm for technology is a significant advantage.Our Benefits Comprehensive medical, dental, and vision insurance for employees 401(k) retirement plan Commuter benefits Generous parental leave 14 company holidays and more!

Welcome to Adyen At Adyen, we offer a comprehensive payments, data, and financial solutions platform utilized by industry leaders like Meta, Uber, H&M, and Microsoft. This positions us as the premier financial technology platform, dedicated to empowering ambitious businesses. We cultivate an environment where our teams can thrive, supported by a culture that encourages personal career ownership. Our driven professionals tackle complex technical challenges collaboratively, delivering innovative and ethical solutions that enable businesses to accelerate their goals. Position Overview: Enterprise Business Development Representative Become a part of one of the leading fintech innovators of the decade. At Adyen, we are shaping the future of payments, and we invite you to embark on this journey with us. This is a fantastic opportunity to either launch or elevate your sales career in a globally recognized company known for its boundary-pushing initiatives. As an Enterprise Business Development Representative, you will be at the forefront of Adyen’s expansion in North America. Your contributions will be vital in generating new business prospects while acquiring the expertise necessary to advance into roles such as Enterprise Account Executive or other leadership positions in client relations. Why You Should Consider This Role Gain invaluable experience within a world-class sales organization in a dynamic growth environment. Collaborate with diverse teams across sales, marketing, and partnerships to develop a comprehensive understanding of the fintech landscape. Receive ongoing coaching and mentorship from seasoned leaders, with a clear trajectory for career advancement. Engage in a culture that promotes autonomy, innovation, and enjoyment. Your Responsibilities Generate qualified leads through strategic outbound and inbound marketing campaigns targeting key industries and segments. Serve as the initial point of contact for prospects, crafting their first impressions of Adyen. Coordinate high-quality sales meetings and assist in guiding prospects through the sales funnel. Work closely with Sales, Marketing, and Partnerships to refine our go-to-market strategies. Conduct market research to identify key decision-makers and business opportunities. Provide insights to the broader team regarding trends and needs in the payments and fintech sectors. Represent Adyen at industry events and customer meetings, both virtually and in person.

Join Adyen as the Head of Product Analytics for Customer Experience, where you will lead our analytics team to enhance the user journey through data-driven insights. You will collaborate with product managers and engineers to optimize customer experiences, leveraging analytics tools to make informed decisions that drive business growth.In this pivotal role, you will be responsible for developing and executing analytical strategies that improve product offerings and customer satisfaction. You will also mentor a team of analysts, fostering a culture of innovation and excellence.

Join Adyen as a Senior Enterprise Account Manager!At Adyen, we empower businesses with comprehensive payment solutions that integrate payments, data, and financial products into a single platform. Our esteemed clients include industry leaders like Meta, Uber, H&M, and Microsoft, making us the preferred financial technology provider. We are dedicated to fostering an environment where our team members can thrive and take ownership of their careers.As a pivotal part of our Account Management team, you will play a crucial role in our growth, managing relationships with innovative international merchants across diverse sectors. This position offers the chance to engage in cross-functional projects within a dynamic and entrepreneurial atmosphere, enabling you to enhance your expertise in the global payments landscape through our AM Academy.We are seeking a proactive and adaptable Senior Account Manager to join our team in San Francisco. The ideal candidate is a strategic thinker with a hands-on approach, eager to support the growth of the world’s largest brands while revolutionizing the industry. You will collaborate with a global, multicultural team and focus on delivering exceptional customer experiences, identifying new opportunities, and driving mutual success for both Adyen and our clients.

Welcome to Adyen Adyen is a leading financial technology platform that integrates payments, data, and financial services into a single solution, catering to renowned clients such as Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses by providing them with tools designed for ambition. We foster an environment where our employees can thrive, supported by a culture that encourages personal and professional growth. Our motivated teams tackle unique technical challenges collaboratively, delivering innovative and ethical solutions that accelerate business success. Position Overview: Payments Risk Operations Analyst We are seeking a skilled Analyst to join our Payments Risk Operations team. This role is perfect for professionals adept at navigating intricate cases, managing critical long-term projects, and harmonizing compliance with a customer-focused approach. In this position, you will play a vital role in supporting our sustainable business growth, ensuring alignment between Adyen and our clients with Payment Networks’ regulations and our internal risk appetite. You will serve as a strategic ally to our global clients, guiding them through the compliance landscape while proactively identifying and mitigating emerging threats within the payment ecosystem. Collaborating closely with our internal teams, including Compliance, Sales, Account Management, Product, and Partnerships, you will optimize processes and develop scalable solutions to safeguard our portfolio. By transforming complex requirements into actionable strategies, you will mitigate non-compliance losses and drive operational excellence. Ideal Candidate Profile The ideal candidate will possess strong analytical skills, a proven history of managing cross-functional projects, and the capability to scale complex operations in a dynamic environment.

About Fable SecurityIn today's landscape, AI-driven threats and human errors pose the greatest risks to enterprise security.Cybercriminals primarily target individuals rather than systems, with human errors accounting for 70% of security breaches. At Fable, we are committed to transforming individuals from potential targets into a robust layer of defense.Fable is the pioneering human risk platform that actively influences employee behavior. Our user-friendly, enterprise-grade platform consolidates diverse employee data, identifies risky actions, and delivers tailored interventions in real time, directly within their work environment.Supported by notable investors such as Redpoint Ventures and Greylock Partners, and founded by former team members of Abnormal Security, Fable is addressing one of cybersecurity's most pressing challenges in a multi-billion-dollar market. Our dynamic team comprises alumni from prestigious organizations like Meta, Twitter, Flexport, and esteemed universities including Waterloo, Columbia, Berkeley, Purdue, CMU, Stanford, UCLA, and USC. Join us at this pivotal moment in our growth journey to help shape the future of security.

Join our dynamic team at plain as a Support Engineer, where you'll play a crucial role in ensuring our customers receive exceptional assistance and support. In this position, you will troubleshoot technical issues, provide solutions, and enhance user satisfaction. If you're passionate about technology and helping others, we want to hear from you!

Role Overview Adyen is hiring a Commercial Lead focused on Financial Products in San Francisco. This position shapes commercial strategy for financial solutions and works closely with teams across the company to expand offerings and increase revenue. What You Will Do Develop and execute commercial plans for Adyen’s financial products Work with product, sales, and other departments to refine and grow the financial product suite Build and maintain relationships with key clients and stakeholders Identify new opportunities to drive growth and improve revenue streams Who We’re Looking For Experience in commercial strategy or business development, ideally within financial products or solutions Strong collaboration skills and comfort working with cross-functional teams Ability to foster relationships with clients and internal partners

Welcome to Adyen At Adyen, we offer an integrated solution for payments, data, and financial products, serving renowned clients such as Meta, Uber, H&M, and Microsoft. Our platform stands out as the leading choice in financial technology, designed for those with ambitious goals. We foster a supportive environment where our team members can thrive and take ownership of their careers. Our motivated professionals tackle unique technical challenges at scale and collaborate to deliver innovative and ethical solutions that empower businesses to achieve their objectives faster. Join Us as a Senior Demand Generation Manager As a pivotal member of our team, you will spearhead multi-channel marketing initiatives aimed at engaging merchants across North America. Your strategic mindset and results-oriented approach will be crucial in driving campaigns that resonate with our target audience. Whether you possess a deep background in account-based marketing or excel at shaping narratives and translating audience insights into impactful demand programs, your ability to connect strategy with execution will elevate our demand generation efforts across the funnel. This hybrid position allows you to work from either our San Francisco or New York office, directly reporting to the Head of Marketing for Unified Commerce and Digital in North America.

Join our dynamic team as an AV / IT Engineer at Adyen in San Francisco, where you will play a pivotal role in delivering top-notch audiovisual and IT support. You will work closely with various departments to enhance our operational efficiency through seamless technology integration.