Operations Manager, Product & Engineering

About UsAt Sierra, we are pioneering an innovative platform that empowers businesses to cultivate exceptional, human-centric customer experiences through artificial intelligence. While our headquarters are located in the vibrant city of San Francisco, we are expanding our footprint with offices in Atlanta, New York, London, France, Singapore, and Japan.Our work culture is deeply rooted in our core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide our every action and are integral to our mission.Our visionary co-founders, Bret Taylor and Clay Bavor, bring a wealth of experience from renowned tech giants, including Salesforce, Facebook, and Google, ensuring our commitment to innovation and excellence.Your RoleLead the operational framework for Product & Engineering, overseeing planning cycles, roadmap management, initiative tracking, sprint planning, and team objectives.Streamline and enhance critical processes such as product reviews, retrospectives, team syncs, and engineering demonstrations to foster clarity and expedite workflows.Create and sustain operational documentation, including roadmaps, planning documents, capacity trackers, dashboards, and retrospectives, to ensure transparency and alignment across teams.Facilitate cross-functional collaboration among Product, Engineering, Design, Brand, Sales, and Operations teams, ensuring alignment, accountability, and timely execution.Collaborate with product, engineering, and marketing leaders to develop scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution plans.Utilize operational data and team feedback to pinpoint friction points, implementing systems that enhance execution and overall outcomes.Develop and continuously refine our internationalization operations playbook to support scalable growth with quality and intentionality.Your Qualifications6-8+ years of experience in Product Operations, Business Operations, or Program Management in technology-focused environments.Proven track record of implementing operational efficiencies and frameworks that drive team performance and product excellence.Exceptional communication and interpersonal skills, with the ability to engage and motivate diverse teams.Strong analytical skills with a data-driven approach to problem-solving and decision-making.Experience in managing cross-functional projects in a fast-paced, dynamic environment.

About HappyRobotHappyRobot is pioneering the infrastructure that empowers enterprises to construct and manage AI workforces. Our AI agents not only communicate but also make informed decisions, take initiative, and autonomously manage operations across voice, email, and enterprise systems. Originating from Y Combinator (S23) and supported by a16z and Base10, with over $60M in funding, we facilitate essential operations for global enterprises.Our platform has been rigorously tested in high-stakes environments where AI decisions carry significant weight. We began in logistics, developing our own voice stack, models, and orchestration layer from the ground up, and are now extending this infrastructure to every enterprise that drives the real economy. Discover more about our vision in our manifesto.Role Overview:We are seeking a Product Operations Engineer to serve as the operational backbone of our product organization. You will collaborate directly with the CTO and Head of Product in this high-impact, technical role that thrives on discipline, structure, and execution. At HappyRobot, you will function at the vital intersection of four core functions: Product Engineering, Deployments, Go-To-Market, and Operations. You will act as the connective tissue ensuring these teams are not merely coexisting but are perfectly synchronized. Your role will involve addressing the most pressing challenges hindering our progress—whether that involves optimizing data pipelines, structuring pricing models, or managing intricate deployment logistics.Key Responsibilities:Bridge to Deployments: Serve as the primary liaison between the Product Engineering and Deployment teams, ensuring that the Deployment team is well-equipped with new features, overseeing the technical feedback loop from the field back to engineering, and ensuring successful market releases.GTM & Commercial Enablement: Collaborate with the Go-To-Market team to drive technical enablement, support Product-Led Sales (PLS) initiatives, and refine pricing structures for features. You will ensure that the commercial team appreciates the technical realities and value of our offerings.Metrics & Measurement: Partner with Engineering and Strategy & Ops to define and monitor product and company metrics. You will engage directly with raw data to ensure we are focusing on the right outcomes.Data Labeling Operations: Oversee the human component of data labeling to ensure accuracy and efficiency.

Join Y Combinator as a Product Engineer specializing in Applications Operations. In this dynamic role, you will be responsible for designing, developing, and optimizing application workflows to enhance product performance and user experience. Collaborate with cross-functional teams to innovate solutions that drive efficiency and effectiveness across our platform.

Join Our Team at HappyRobotAt HappyRobot, we are pioneering the AI-native operating system designed for the real economy. Our innovative platform seamlessly integrates real-time insights, specialized AI workforce, and orchestrating intelligence, empowering enterprises to manage complex, mission-critical operations with unparalleled autonomy.Our AI OS not only accumulates knowledge but also optimizes processes and adapts over time. We are initially focusing on supply chain and industrial-scale operations where resilience, speed, and continuous improvement are paramount. This allows human teams to concentrate on strategic, creative, and high-value initiatives.To delve deeper into our vision, check out our Manifesto. HappyRobot has successfully raised $62 million to date, including our latest $44 million Series B funding in September 2025. Our esteemed investors, including Y Combinator (YC), Andreessen Horowitz (a16z), and Base10, share our commitment to transform enterprise operations. We are leveraging this investment to build a high-caliber team of driven, innovative individuals who thrive in a fast-paced, challenging environment. If this excites you, we want you at HappyRobot.Your Role:As a Product Operations Engineer, you will serve as the operational backbone of our product organization, collaborating directly with the CTO and Head of Product. This role is tailored for a highly productive technical contributor who values structure, discipline, and execution. You'll be positioned at the crucial intersection of Product Engineering, Deployments, Go-To-Market, and Operations, ensuring these teams are not just co-existing but are harmoniously synchronized. Your focus will be on solving the most pressing challenges hindering our progress, whether by refining data pipelines, structuring pricing models, or managing intricate deployment logistics.

Role Overview Scribd is looking for a Product Operations Lead based in San Francisco. This role focuses on improving how product teams operate and deliver. The position works with teams across the company to keep product strategies in sync with broader business goals. What You Will Do Work with cross-functional groups to align product plans with company objectives Find ways to streamline workflows and processes for better efficiency Analyze performance data to spot trends and recommend improvements Drive projects that enhance the user experience

About DecagonAt Decagon, we are pioneers in the conversational AI landscape, enabling brands to create unparalleled customer experiences. Our innovative platform empowers leading enterprises such as Avis Budget Group, Block’s Cash App, Square, Chime, Oura Health, and Hunter Douglas, allowing them to deploy AI agents for personalized and enriching interactions across various channels—voice, chat, email, SMS, and beyond.We are on a mission to transform customer experiences, moving beyond traditional support tickets and hold music to achieve quicker resolutions, more meaningful conversations, and stronger relationships. Our vision is shared by top-tier investors including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, among others.Located in the heart of San Francisco, we are an in-office company that thrives on a collective commitment to excellence and agility. Our core values—Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle—embody our approach to teamwork and growth.About the TeamThe Product team at Decagon is responsible for the platform's core features, including agent building, evaluation, analytics, testing, experimentation, versioning, integrations, and enterprise controls. We collaborate closely across all customer segments, partnering with engineering, design, and go-to-market teams to ensure our platform remains robust, scalable, and user-friendly.About the RoleAs the inaugural Product Operations Manager at Decagon, you will play a pivotal role in steering strategic clarity, accelerating execution, and ensuring operational excellence within the Product and Design organization. You will establish foundational processes to enhance product development, leading cross-organizational initiatives, fostering data-driven decision-making, and empowering your team.Key ResponsibilitiesDevelop and implement essential processes and operating rhythms, including customer feedback mechanisms and product roadmapping.Integrate high-quality, actionable insights derived from customer feedback and data into our product development lifecycle.Facilitate team enablement through training, development, and the provision of effective tools.Qualifications6+ years of relevant experience in Product Operations, Technical Program Management, or Product Management.Demonstrable experience in constructing and maintaining effective cross-organizational processes and operational rhythms.Proven track record in managing cross-functional teams and enhancing collaboration.Strong analytical skills with the ability to synthesize complex data into actionable insights.Excellent communication and interpersonal skills, capable of fostering relationships at all levels.

Join Our Team as a Product Operations Builder:At Reevo, you will play a pivotal role in shaping the day-to-day and strategic operations that enhance our product offerings and customer experiences. This position is essential in driving operational efficiencies through effective policies, onboarding processes, and cross-functional collaboration, ensuring we consistently meet our budget, quality, and timeline objectives.We prioritize fostering a robust in-person culture, and your presence at our San Francisco office five days a week will be crucial as we continue to build and scale our operations.

Join Laurel as we innovate at the intersection of artificial intelligence and operational strategy. As a key member of our Product Operations team, you will play a pivotal role in shaping and optimizing our AI initiatives. We are seeking a motivated individual who is excited to leverage AI technologies to enhance operational efficiency and drive strategic decisions.

Join Plaid, a pioneering force in open finance, where our Product team is dedicated to building robust systems that empower millions of developers and businesses. We define our development strategies, guide their execution, and ensure excellence in delivery. This founding role in Product Operations will directly report to the Head of Business Operations, who is accountable to Plaid’s visionary founder and CEO. As we evolve into a multi-product organization, we are committed to enhancing our Product operations by clarifying priorities, ensuring consistent execution, and delivering superior quality in our product work.As our inaugural Product Operations Lead, you will be responsible for establishing and managing the operational framework for the Product organization. Collaborating closely with teams across Product, Engineering, Design, and Product Marketing, you will develop the systems, processes, and standards that enable teams to consistently execute high-quality work. Your hands-on approach and ability to operate from first principles will be essential in defining a long-term strategy for your area of expertise.

Join Gusto as a Principal Product Operations Manager in Benefits, where you'll play a pivotal role in shaping our benefits offerings and enhancing customer experience. You will lead a dynamic team, leveraging your expertise to streamline processes, optimize product performance, and drive strategic initiatives. We are looking for an innovative thinker who thrives in a fast-paced environment and is passionate about improving the lives of our customers.

Join Afresh Technologies as a Product Manager specializing in Store Operations, where you will play a pivotal role in enhancing the efficiency and effectiveness of our retail processes. You will collaborate closely with cross-functional teams to design, implement, and optimize solutions that streamline operations, improve customer experience, and drive business growth.

Who We AreSamsara (NYSE: IOT) is at the forefront of the Connected Operations™ Cloud, a revolutionary platform empowering organizations reliant on physical operations to leverage Internet of Things (IoT) data for actionable insights and operational improvements. We are committed to enhancing safety, efficiency, and sustainability across key industries that constitute over 40% of the global GDP, including agriculture, construction, field services, transportation, and manufacturing. Join us as we drive digital transformation in these sectors on a large scale.At Samsara, your contributions will shape the future of physical operations. You’ll collaborate on innovative product solutions such as Video-Based Safety, Vehicle Telematics, Driver Workflows, and Equipment Monitoring. As part of our publicly traded company, you will have the autonomy and support to create lasting impact as we build for the long haul.About the Role:This is a thrilling opportunity to join Samsara’s Operations team as the Director of Hardware Product Operations. In this pivotal role, you will lead a team that operates at the nexus of hardware research and development, supply chain management, and partnerships with external joint development manufacturers (JDMs). You and your team will oversee the successful launch of cutting-edge technologies, ensuring cost efficiency, resilience, and robust supply chain capabilities while serving as the primary Operations liaison with Hardware & Operations New Product Introduction (NPI) teams.This position is fully remote and available to candidates across North America.You should apply if:You want to make a significant impact: Your work will have real-world effects—keeping essential services running, ensuring food availability, reducing emissions, and safeguarding worker safety.You are the architect of your career: With hard work and commitment, this position can be just the beginning of your journey at Samsara. We foster a culture of success, providing numerous opportunities for rapid career advancement and the chance to master your skills in a high-growth environment.You are excited about our mission: The prospect of digitizing and optimizing industries that are critical to daily life fuels your passion.

Join the Firetiger TeamAt Firetiger, our vision is to empower entrepreneurs in creating one-person companies that generate over $1 billion in revenue.We are transforming the future of software companies by envisioning a world where autonomous agents take over the majority of operational tasks, reducing the need for human intervention.Unlike traditional software engineering tools designed for manual operation, Firetiger pioneers a revolutionary approach where success is defined by our customers, and our agents ensure those goals are consistently met through continuous monitoring and action.Founded by industry leaders Rustam and Achille, both former executives from Cloudflare and Segment, we are backed by Sequoia Capital and a network of innovative founders and executives from top tech companies.We are seeking a talented Product Engineer to create seamless interfaces between human users and AI agents, focusing on workflows, visualizations, and interaction patterns that simplify autonomous technical operations.

About FiretigerAt Firetiger, we're dedicated to empowering our customers to create successful solo ventures with billion-dollar revenue potential.We envision a future where every business operates as a software entity, with the majority of coordination seamlessly managed by autonomous agents rather than human intervention. Our aim is to facilitate software companies in becoming 'self-driving'.Unlike traditional software engineering tools designed for human interaction, Firetiger redefines operations by allowing customers to articulate success criteria from a top-down perspective. We then deploy intelligent agents to continuously monitor and ensure these objectives are achieved.Founded by Rustam and Achille, former leaders at Cloudflare and Segment, Firetiger is backed by notable investors including Sequoia Capital, and executives from Cloudflare, Segment, Amazon, Anthropic, Cursor, and Plaid.We are in search of a Product Engineer who will craft the interfaces that connect users with AI agents, developing workflows, visualizations, and interaction patterns that render autonomous technical operations both intuitive and actionable.The RoleFiretiger's intelligent agents proactively identify production issues before they reach our customers or alert our CEOs. Here's how it operates:We gather telemetry data with high precision and automatically model the architecture and functionality of your system.Customers articulate their objectives in natural language (e.g., 'customers should have OAuth configured correctly') which remain pertinent as infrastructure evolves.Agents autonomously diagnose issues, uncover root causes, and initiate remediation actions.You will engineer the product experiences that translate these complex autonomous investigations into user-friendly tools that engineers genuinely appreciate using. Additionally, you will contribute to the development of the agents themselves.This role offers the opportunity to take ownership from start to finish: engage with customers, define what needs to be built, create it, and refine it until it meets the highest standards.What You Will AccomplishAgent interfaces: Design intuitive interactions for engineers with AI agents, ensuring accessibility and usability.

AnythingAt Anything, we're revolutionizing the entrepreneurial landscape with our AI-driven product engineering solutions. Our innovative AI agent transforms English into fully-functional applications, equipping entrepreneurs with everything they need to thrive online—covering mobile, web, design, AI, backend, infrastructure, and payments. Since our launch on August 7th, we've rapidly grown to achieve $5 million in revenue, and we're just getting started. Experience our cutting-edge technology at anything.com.Role OverviewWe're seeking a seasoned Product Engineer who is eager to take ownership, exert leverage, and make a meaningful impact. You have a track record of delivering significant products and systems, and you are comfortable taking responsibility for results beyond mere execution.You are passionate about product quality, system architecture, and user experience, and you want your decisions to influence the trajectory of our developments. You thrive in ambiguous environments, are energized by undefined challenges, and proactively clarify objectives, explore limitations, and drive towards solid solutions. With the autonomy to make technical and product trade-offs, you also serve as a mentor to others through your actions.Enjoying the entire stack and collaborating across disciplines, you fluidly navigate backend systems, frontend interfaces, and product strategies. You are committed to helping define how our products are built, rather than simply executing tasks.This role is ideal for someone seeking to act as a force multiplier rather than someone preferring a narrow scope or rigid processes.Your ResponsibilitiesYou will manage complex, high-impact product initiatives from inception to execution and iteration.Your key tasks will include:Spearheading the design and implementation of user-facing features across both frontend and backend utilizing TypeScript, React, Tailwind, and Postgres.Translating nebulous product goals into structured technical plans and actionable results.Collaborating closely with product and design teams to influence roadmap decisions and execution strategies.Engaging directly with users to gain insights into workflows, pain points, and potential opportunities.Facilitating rapid iteration cycles through user feedback, data analysis, and direct product interaction.Elevating the quality standards through meticulous system design, testing, and code review.Identifying and rectifying structural challenges that hinder team efficiency or compromise product quality.

About UsAt Sieve, we are pioneering the future of video data with a dedicated AI research lab that uniquely specializes in this domain. Our innovative approach combines exabyte-scale video infrastructure with cutting-edge video understanding techniques, harnessing numerous data sources to create unparalleled datasets that redefine video modeling. With video content constituting 80% of internet traffic, it is the driving force behind creativity, communication, gaming, AR/VR, and robotics. Our mission is to overcome the critical challenge of obtaining high-quality training data, which is essential for the growth of these transformative applications.Having partnered with leading AI laboratories, we achieved an impressive revenue of $XXM last quarter with a lean team of just 15 individuals. Additionally, we successfully secured our Series A funding last year from prestigious firms, including Matrix Partners, Swift Ventures, Y Combinator, and AI Grant.About the RoleAs a vital member of our operations team at Sieve, you will engage in diverse initiatives aimed at enhancing and expanding our data operations. Your responsibilities will include cultivating partnerships with content providers, devising innovative strategies for data acquisition, expanding our human workforce, and optimizing quality assurance processes — all tailored to meet the demands of our engineering team and clients. You will take full ownership of these projects, significantly influencing Sieve’s long-term strategic direction.This position is ideally suited for an individual with a blend of technical and non-technical capabilities who excels in navigating ambiguous environments and tasks.

About Our TeamAt OpenAI, our Applied AI organization is dedicated to pioneering product development, leveraging advanced AI models to deliver innovative solutions through APIs and user interfaces like ChatGPT and Codex. The Product Operations team plays a crucial role in providing operational expertise to product teams, facilitating market entry, and optimizing organizational operations to foster scalable collaboration.Role OverviewWe are seeking a seasoned Product Operations Manager who will operate as a senior individual contributor. The ideal candidate possesses extensive Product Operations experience in one or more tech companies, collaborating closely with Product, Engineering, and cross-functional partners to manage central systems, and drive product launches through beta testing and rollout activities.This position is based in San Francisco, CA, following a hybrid work model with three in-office days each week. We also provide relocation assistance for new hires.Key Responsibilities:Establish and manage alpha/beta/GA programs with defined entry/exit criteria, engage design partners, conduct internal dogfooding, and translate insights into prioritized product tasks.Oversee the launch calendar and readiness process for a product group; facilitate cross-functional checkpoints across Product, Engineering, Research, Safety, Security, Legal, Support, and Go-To-Market teams.Create systems to gather, prioritize, and synthesize user feedback into actionable insights.Coordinate high-impact initiatives such as Dev Day demos, rollout phases, and partner showcases, managing timelines, resources, and communications to ensure successful outcomes.Develop internal tools and automations (code/no-code/AI) that enhance operational scalability, including feedback intake, issue taxonomy, and release notes. Contribute to the evolution of the Product Operations function at OpenAI by documenting best practices, elevating quality standards, and mentoring peers.Ideal Candidate Profile:Regularly utilizes advanced AI tools to enhance productivity (e.g. Codex).Demonstrates an entrepreneurial mindset with a strong inclination towards action; able to rapidly develop initial product versions and refine them for quality at scale.Skilled in building systems and tools (using code/no-code/AI) that streamline internal processes.

Why Join Harvey?At Harvey, we're revolutionizing the landscape of legal and professional services by implementing transformative solutions that are both innovative and comprehensive. By fusing advanced agentic AI with a robust enterprise platform and extensive industry knowledge, we are redefining the way vital knowledge work is accomplished for years to come.This is a unique opportunity to contribute to a generational company during a pivotal moment in its growth. With over 1,000 clients across more than 58 countries, a strong product-market fit, and exceptional backing from our investors, we are rapidly expanding and establishing a new category in the industry. The challenges are ambitious, the standards are high, and the potential for personal, professional, and financial growth is unmatched.Our team is composed of highly skilled and motivated individuals who are deeply passionate about our mission. We operate with urgency and intensity, taking full ownership of the challenges we face — from initial concepts to long-term results. We maintain close relationships with our customers, working collaboratively to address real issues with dedication and care. If you thrive in dynamic environments, pursue excellence relentlessly, and wish to help shape the future of work alongside like-minded individuals, we encourage you to join us in building something remarkable.At Harvey, we are crafting the future of professional services today — and our journey has only just begun.Role OverviewAs the Senior Product Operations Manager, you will be the cornerstone of our product development lifecycle, ensuring seamless coordination and efficiency across all stages, from feedback collection to idea generation, alpha testing, product launches, and iterative improvements. You will play a crucial role in establishing cross-company processes and systems that unify Product, Marketing, and Go-to-Market (GTM) teams, driving collaboration and maximizing impact.Your ResponsibilitiesOperational Frameworks: Design and implement scalable processes that promote effective cross-functional collaboration and ensure smooth product launches.Customer Feedback Management: Create systems to gather, analyze, and prioritize customer feedback, translating insights into actionable product roadmap adjustments.Launch Coordination: Manage launch schedules to guarantee timely and impactful product rollouts, collaborating closely with marketing, sales, and product teams.Roadmap Facilitation: Coordinate roadmap planning by synthesizing inputs from key stakeholders, ensuring transparency and alignment across teams.Alpha Programs: Develop and oversee alpha testing initiatives, collecting feedback to refine products and prepare for broader releases.

Join our forward-thinking team at ReTeam as a Product Engineer, where you will be instrumental in creating, enhancing, and delivering products that make a difference. This role demands strong analytical skills, innovative thinking, and a commitment to excellence in product development. As a valued member of our team, you will collaborate with various stakeholders to identify opportunities, implement effective solutions, and drive ongoing product enhancements.

As a Product Operations Manager at Windfall Data, located in the heart of San Francisco, you will play a pivotal role in our dynamic team, reporting directly to the VP of Product. This unique 'player/coach' position requires you to balance your individual contributions with the leadership of a small team of Product Operations Analysts. You will collaborate closely with engineering, data science, and customer success teams to enhance internal processes, generate insightful analyses, and effectively communicate your findings through well-crafted presentations.This position offers an excellent opportunity to refine your management and analytical abilities while working alongside a talented group of Analysts, Data Scientists, and Engineers. Your contributions will have a meaningful impact, supporting non-profit organizations in exceeding their fundraising goals and enabling commercial enterprises to achieve higher returns on their marketing investments.At Windfall Data, our mission is to transform how organizations utilize people data. We are guided by our core values: (1) Communicate excellently; (2) Operate transparently; (3) Provide leverage, not just optimization; (4) Make a difference daily; and (5) Act with integrity and trust.