Product Manager, Voice Agent

About DecagonDecagon stands at the forefront of conversational AI technology, empowering brands to create unparalleled concierge customer experiences. Our innovative platform supports industry-leading organizations such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas in deploying AI agents that facilitate personalized, engaging interactions across voice, chat, email, SMS, and more.We envision a future where customer experiences evolve from traditional support tickets and hold music to rapid resolutions, enriched conversations, and stronger relationships. Our mission is supported by a group of world-class investors, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures.With a commitment to excellence and speed, our in-office culture embodies values such as Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle, guiding our growth as a cohesive team.Join Our TeamThe Product Management team is responsible for Decagon’s foundational platform features, including agent building, evaluation, analytics, testing, experimentation, versioning, integrations, and enterprise controls. We collaborate across customer segments and partner closely with engineering, design, and go-to-market teams to ensure our platform is robust, scalable, and user-friendly.As one of our pioneering Product Managers, you will play a vital role in establishing the product foundation that supports our customers in building and managing their AI agents. You will oversee initiatives from inception through launch and adoption, refining the product experience for some of the world’s most significant businesses.Role OverviewVoice communication is the most intuitive way for individuals to interact. It is faster than typing, conveys deeper emotions and context, and integrates seamlessly into daily life. For businesses, voice represents a critical component of an effective omni-channel customer experience strategy.In this position, you will serve as the product owner for Decagon’s AI-driven voice agent. Your mission will be to deliver human-like voice performance across multiple use cases, including cost-efficient frontline support and proactive engagement for onboarding, retention, and promotional efforts.

Netic is at the forefront of revolutionizing essential services through advanced AI technology, acting as a vital revenue engine for businesses that form the backbone of the American economy.With $43 million in backing from prominent investors like Founders Fund, Greylock, Hanabi, and Dylan Field, who spearheaded our Series B funding, we have empowered our clients to secure hundreds of thousands of jobs across various service industries throughout North America. Today, numerous companies are fully embracing AI-first strategies on the Netic platform.Joining our team means collaborating with an elite group of innovators from Scale, Databricks, HRT, Meta, MIT, Stanford, and Harvard, dedicated to integrating frontier AI into the physical economy, where challenges are complex, data is intricate, and the impact is immediate and substantial.We are seeking passionate Agent Product Managers to design, launch, and scale the next generation of AI agents that will drive our customers’ businesses forward.

About Aqua VoiceAqua Voice is pioneering the voice input landscape for the AI era. By training our own models and creating deep OS integrations, we ensure that voice technology is executed flawlessly across the entire stack.The evolution of work is upon us; individual contributor roles are transforming as we now manage AI agents, a task that naturally aligns with voice interactions.We are not focused on traditional conversational agents; instead, we champion a voice-in-text-out (VITO) approach, believing that voice functionality should operate above traditional applications, and that innovative startups can lead in this domain.With an unwavering commitment to this vision, our progress has been promising, and we invite you to be a part of our journey.The RoleAs a growing team, you will have the opportunity to engage with all facets of our system.Recent projects include:Development of a real-time transcription server capable of managing thousands of concurrent audio streams.Training and deploying custom speech recognition models.Creating native integrations for macOS and Windows utilizing advanced system APIs.Technology StackFrontend: TypeScript, React, Next.js, ElectronBackend: Python, real-time server (Bun/Node.js), WebSocketsNative: Swift (macOS), C# (Windows)Machine Learning: Custom speech recognition models, inference pipelinesInfrastructure: Terraform, StripePrior experience with all these technologies is not required.Qualifications- Showcase your previous work and projects.- Adaptable in switching between programming languages and domains.- Capable of taking ownership of projects from concept to production.- Proficient in writing clean and maintainable code.- Experience with production systems is essential.- A positive attitude and a collaborative spirit are a must!

About the Role Sierra is looking for a Product Manager to lead the Agent Builder initiative in San Francisco, CA. This position focuses on improving the platform’s user experience and features. The Product Manager will work closely with engineering, design, and other teams to set the product vision, outline strategy, and maintain a clear roadmap. What You Will Do Define and communicate the vision for Agent Builder Collaborate with cross-functional teams to plan and prioritize features Guide the product through all stages, from early concepts to launch Review market trends and user feedback to refine and improve the platform Ensure the needs of agents and customers are reflected in product decisions What We’re Looking For Experience in product management Ability to work with multiple teams and manage competing priorities Strong analytical skills for interpreting market and user data Comfort taking a product from idea to release

Join Our Team at Aqua VoiceAqua Voice is at the forefront of developing the voice input layer for the AI era. Our innovative approach involves training proprietary models and establishing deep OS integrations, ensuring we master the entire voice technology stack.The nature of work is evolving, and we’re transitioning from traditional individual contributor roles to managing AI agents. This shift creates a unique opportunity for voice technology to thrive.Rather than simply creating conversational agents, we envision an interaction model where voice input leads to text output (VITO). We believe voice should operate at a higher level than applications, enabling a smaller company like ours to lead the charge.Our passionate commitment to this vision has yielded promising results, and we invite you to be a part of our journey.Your RoleAs a Sales Development Representative, you will play a critical role in building our enterprise pipeline by pinpointing ideal companies and connecting us with key decision-makers.Research and Targeting: Identify companies and teams that align with our profile.Outbound Engagement: Utilize email, LinkedIn, and creative strategies to reach out—prioritizing quality over quantity.Qualification: Assess client needs, budgets, and timelines to set Account Executives up for success.User Expansion: Leverage existing contacts to open doors at potential client companies.Iterative Learning: Analyze messaging and channel effectiveness to refine our approach.This position serves as a pathway to Account Executive roles for those interested in advancing their career.

Join Our TeamAqua Voice is pioneering the voice interaction layer for the AI-driven era. We develop our own models and create deep OS integrations, as mastering voice technology necessitates control over the entire stack.The landscape of work is evolving rapidly. It's no longer just about individual contributions; now, you manage AI agents, and voice interaction is ideally suited for this new paradigm.We are not in the business of crafting conversational agents. Our vision is that the most intuitive way to engage with your computer is through voice commands with text responses (VITO). We believe that voice technology should operate at a layer above applications, and as a small company, we have the potential to push boundaries in this area.With relentless dedication, we are making great strides, and we invite you to be part of this journey.Your RoleWe are seeking a talented designer who is also proficient in coding.You will take the reins on design for our desktop applications, web platforms, and marketing collateral. You will implement your designs using React, TypeScript, and CSS.This is primarily a design-focused position. We prioritize your aesthetic sense over the speed of engineering.

About the Team:Join the OpenAI API team, where we empower developers to leverage OpenAI’s models in a secure, reliable, and scalable manner. Our objective is to simplify the process for developers to create groundbreaking products using our AI models. We manage the foundational infrastructure and product layers that facilitate millions of developers in integrating our models, fine-tuning behaviors, managing data, and providing exceptional user experiences. Collaborative efforts across product, research, and engineering teams fuel our drive for innovation and translate directly into customer value.About the Role:As the API Agents Product Manager, you will play a pivotal role in shaping the future of agent applications built on our AI models. You will prioritize initiatives and spearhead enhancements to model capabilities, skillfully balancing user requirements, safety protocols, and technical advancements. This position is ideal for a proactive, tech-savvy PM who enjoys tackling complex, ambiguous challenges through structured product strategies and close collaboration with clients, engineers, and researchers.This position is located in San Francisco, CA, and we offer relocation assistance.Your Responsibilities Include:Gain deep insights into the challenges faced by agent builders, identifying opportunities for our products and models to expedite the development of agents.Establish strategic priorities and a roadmap aimed at enhancing agentic infrastructure for API users, with a focus on user outcomes and new capabilities.Collaborate technically with research and engineering teams to translate priorities into developer products and features (SDKs, APIs, etc.).Deliver swiftly while upholding high standards for product quality and user experience.Ideal Candidate Traits:5+ years of product management or equivalent industry experience.Demonstrated success in developing for developers, with a keen sense for designing intuitive, scalable APIs and primitives from initial experimentation to production.Experience working closely with high-growth tech companies.Hands-on experience driving product initiatives in dynamic environments.

About Sage CareSage Care is a dynamic and rapidly expanding healthcare startup, founded by a team of visionary leaders from major tech companies like Apple, Uber, and Carbon Health, and supported by esteemed venture capital firms including General Catalyst and Chelsea Clinton. Our mission is to revolutionize healthcare by streamlining care navigation, making it accessible and efficient for everyone.Our innovative platform empowers patients to easily locate the right healthcare providers and enables clinicians to prioritize those who require assistance the most. By leveraging cutting-edge AI technologies, we ensure that patients have quicker access to care, leading to improved health outcomes and significant economic advantages at scale.Having established successful partnerships with healthcare systems across the U.S., we are now extending our reach internationally, particularly in the MENA region, where we are collaborating with local health systems to implement our AI-driven care navigation solutions.About the RoleWe are seeking a highly skilled Staff AI Engineer to spearhead the design and advancement of our AI voice agents. This pivotal role will involve creating and managing AI systems that perform effectively in real-world environments.You will be responsible for the comprehensive behavior of our agents, overseeing their orchestration, tool utilization, latency, evaluation, and the management of failures.Your work will involve tackling complex, non-deterministic systems, crafting an architecture that ensures consistency, observability, and scalability in production settings.What You’ll DoDesign and oversee the architecture of AI agents, encompassing orchestration, tool usage, and control flow.Create systems that guarantee reliable agent operation across diverse real-world interactions.Develop and refine evaluation frameworks to assess agent quality and behavior.Identify and troubleshoot complex issues in production, including edge cases, failures, and regressions.Enhance performance across the system stack, focusing on latency, cost, and reliability.Establish patterns and best practices for building and operating AI agents.Mentor fellow engineers and elevate the standards of AI systems design and execution.What We’re Looking ForRequired QualificationsMinimum of 7 years of experience in software engineering.Proven experience in developing and managing AI agents or conversational systems in production settings.Deep understanding of:Agent orchestration and control mechanisms.Real-world systems and their operational challenges.

About Aqua VoiceAqua Voice is pioneering the voice input layer for the AI era. We develop our proprietary models and create deep operating system integrations, as mastering voice interaction necessitates comprehensive control over the entire technology stack.The landscape of work is evolving. Individual contributor roles have transformed; now you will manage AI agents, a task that is ideally suited for voice technology.We are not in the business of creating simple conversational agents. Our vision is that the most intuitive interaction with computers is through voice input with text output (VITO). We advocate for voice integration at a fundamental level, confident that a nimble company can lead innovation in this space.Our commitment to this vision is unwavering, and we have already made significant strides. We invite you to become a part of this exciting journey.The OpportunityAs we witness growing enterprise interest—teams eager to integrate Aqua into their workflows—you will lead these initiatives.Full-Cycle Sales Ownership: From initial conversation to contract signing, you will manage the entire sales process without handoffs.Land and Expand Strategy: Begin with key champions within organizations, and grow our presence across entire teams.Navigating Enterprise Processes: You will adeptly handle security reviews, procurement, and legal considerations, drawing on your previous experience.Defining Sales Methodology: As a key early-stage hire, you will help shape how enterprise sales are conducted at Aqua Voice.Collaboration with Product Teams: Your insights into enterprise needs will directly influence our product roadmap.

About UsAt Sierra, we are pioneering a transformative platform that empowers businesses to enhance their customer interactions through AI-driven solutions. Based in the vibrant heart of San Francisco, our company is expanding with offices in Atlanta, New York, London, France, Singapore, and Japan.Our core values—Trust, Customer Obsession, Craftsmanship, Intensity, and Family—are the essence of our culture and guide our every endeavor. We are deeply committed to these principles and strive to embody them in all we undertake.Our co-founders, Bret Taylor and Clay Bavor, bring a wealth of experience. Bret, currently Board Chair at OpenAI, has held pivotal roles such as co-CEO of Salesforce and CTO of Facebook, as well as being a key figure in the creation of Google Maps. Clay's 18-year tenure at Google included leadership in AR/VR and Google Workspace.Your RoleTransforming Customer Experience: Join us in revolutionizing consumer and business interactions by enabling companies to create AI agents that authentically embody their brand identities.Customer-Centric Solutions: Address the diverse needs of our stakeholders, from users seeking assistance from agents to CX managers enhancing their processes, and developers extending our platform.Innovate Relentlessly: Lead the charge in discovering and implementing pioneering tools and methodologies that will shape the future of AI Agents.Collaborative Synergy: Work closely with engineering, design, leadership, and cross-functional teams to craft a seamless user experience.Trusted Advisor: Establish yourself as a strategic partner for our customers, collaborating with sales and go-to-market teams to drive success.Holistic Product Management: Oversee the product lifecycle from inception to successful execution, ensuring alignment and excellence at every stage.

About UsAt Sierra, we are pioneering a transformative platform designed to enhance customer experiences through advanced AI solutions. Based in the vibrant city of San Francisco, our company is expanding its presence with offices in key locations including Atlanta, New York, London, France, Singapore, and Japan.Our company culture is deeply rooted in our core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide our actions and interactions, ensuring a collaborative and innovative work environment.Sierra was founded by industry leaders Bret Taylor and Clay Bavor. Bret, currently serving as the Board Chair of OpenAI, boasts an impressive background as co-CEO of Salesforce and CTO of Facebook. Clay brings 18 years of experience from Google, where he led various innovative projects, including Google’s AR/VR efforts.Your RoleDevelop Cutting-Edge AI Agents: In your position as an Agent Product Manager at Sierra, you will collaborate closely with our engineering team and clients to design and deploy AI agents capable of managing thousands of customer interactions daily.Customer Engagement: You will actively connect with various stakeholders within our client organizations:Identify and evaluate their specific needs and requirements.Prepare and deliver impactful demonstrations of Sierra’s AI agents.Collaborate with technical teams to navigate and resolve business process challenges.Continuously refine Sierra’s virtual agents to align with evolving client needs and operational workflows.Establish yourself as a trusted advisor, steering strategic technical initiatives for our clients.Influence Product Roadmap: Partner with Sierra’s engineering and product teams to outline and launch new features critical to enhancing client success.Your Qualifications5-7+ years of experience in product development, particularly with complex technical products.Proficient understanding of AI technologies and their application in customer service.Strong interpersonal and communication skills, capable of engaging with diverse stakeholders.Proven ability to drive projects from concept to execution in a fast-paced environment.Experience with agile methodologies and product management tools.

Join Sierra as a Product Manager for Agent Development in the Healthcare sector. In this pivotal role, you will lead cross-functional teams to develop innovative solutions that enhance agent performance and improve patient outcomes. You will be responsible for defining product vision, executing strategic roadmaps, and ensuring the delivery of high-quality products that meet market demands.

Join Our Mission to Transform Healthcare Accessibility!At Assort Health, we are dedicated to revolutionizing the healthcare experience, ensuring that exceptional care is available anytime, anywhere, for everyone. Our aim is to create a healthcare environment that feels effortless and connected, characterized by quick responses, clear communication, and seamless access to services.As the leading patient experience platform powered by specialty-specific agentic AI, Assort Health is pioneering the way patients and providers interact. Our omnichannel AI agents integrate flawlessly with EHR/PMS systems and accommodate complex provider preferences, effectively reducing long hold times and enhancing efficiency, allowing patients to receive the care they need promptly.Since our inception in 2023, we have facilitated over 100 million patient interactions, drastically cutting average hold times from 11 minutes to just 1 minute. Our platform now supports thousands of providers with impressive metrics, including 98%+ resolution rates and 99% scheduling accuracy. With an average patient satisfaction rating of 4.5/5 from over 52,000 reviews, we are proud to have achieved 20× revenue growth in 2025. As we scale rapidly, we are expanding our reach across the healthcare sector.About Assort HealthAt Assort Health, our mission is to develop AI-driven systems that empower healthcare organizations to provide faster, clearer, and more human-centric patient experiences. Our AI agents seamlessly integrate into real clinical workflows, alleviating operational burdens and enhancing access to care on a large scale.We focus on addressing critical challenges in healthcare operations, creating production-grade AI that clinicians and patients can rely on daily. You will collaborate closely with our engineering, design, sales, and operations teams to lead innovative AI products from conception to launch, influencing how intelligent agents function, respond, and collaborate within complex healthcare environments.Your RoleLead the Development of Cutting-Edge AI AgentsIn the role of Product Manager for AI Agents, you will collaborate with engineering, design, and customer teams to build production-quality AI systems that handle high-volume and high-complexity interactions. You will be responsible for guiding agents from concept to launch, continuously improving them in response to evolving business needs. Your responsibilities will include scoping new products and managing the end-to-end product lifecycle, leading initiatives from inception to execution. You will work directly with the CEO within a small yet rapidly growing product team, directly impacting healthcare access and enhancing the experience for both patients and providers.

About UsAt Sierra, we are on a mission to transform how businesses interact with their customers through cutting-edge AI technology. Based in the vibrant city of San Francisco, we also have offices expanding in Atlanta, New York, London, France, Singapore, and Japan, fostering a global presence.Our core values - Trust, Customer Obsession, Craftsmanship, Intensity, and Family - are the bedrock of our culture and drive our commitment to excellence in everything we do.Our visionary co-founders, Bret Taylor and Clay Bavor, bring a wealth of experience from their leadership roles at Salesforce, Google, and Facebook, ensuring we are at the forefront of AI innovation.What You'll DoDrive the Future of AI Agents: Lead the charge in revolutionizing customer-business interactions by guiding companies in the development of AI agents that embody their unique brand identity.Prioritize Customer Needs: Address the diverse requirements of our users, including customers seeking support, CX managers optimizing processes, and developers extending our platform's capabilities.Innovate Relentlessly: Explore and implement new tools and processes that define the future of AI agents, paving the way for the next generation of business solutions.Collaborate Effectively: Work hand-in-hand with engineering, design, and leadership teams to create a seamless and integrated product experience.Provide Strategic Guidance: Become a trusted advisor to our customers in collaboration with sales and other operational teams to ensure their success.Own the Product Lifecycle: Manage the product from conception through execution, ensuring high standards are met at every stage.

About the Role Sierra is hiring a Product Manager, Voice, based in San Francisco. This role focuses on shaping the strategy and development of new voice solutions. The position works closely with teams across the company to set product direction and ensure delivery aligns with customer needs.

About UsAt Sierra, we are pioneering a transformative platform designed to empower businesses in crafting exceptional, human-centric customer experiences through AI technology. Our primary operations are situated in San Francisco, with expanding offices located in Atlanta, New York, London, France, Singapore, and Japan.Our corporate culture is deeply rooted in five core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These guiding principles shape our actions and define the essence of our work.Our co-founders, Bret Taylor and Clay Bavor, bring a wealth of experience from notable tech giants. Bret, currently the Board Chair of OpenAI, has previously served as co-CEO of Salesforce and was a key figure at Facebook. Clay led Google Labs and spearheaded transformative AR/VR initiatives during his extensive tenure at Google.Your RoleAs a Multilingual Agent Experience Designer, you will be instrumental in enhancing and scaling high-quality voice experiences across our global portfolio of AI agents. You will collaborate with cross-functional teams and customer stakeholders to integrate systems thinking, design judgment, and operational excellence, driving improvements in voice quality and facilitating multilingual readiness for more human-like interactions.Enhance the breadth and depth of voice quality: Assess and iterate on voices from various providers across multiple languages and use cases, ensuring clarity, naturalness, and appropriateness in every interaction while continually refining products and systems.Accelerate multilingual readiness and launches: Collaborate with product, engineering, and deployment teams to explore solutions, evaluate options, mitigate risks, and inform voice-related decisions that ensure timely and high-confidence launches across different regions.Establish and implement effective evaluation methods: Develop structured processes for assessing voice performance and interaction quality to help teams make informed decisions and identify issues early on.Collaborate cross-functionally to address voice and interaction challenges: Work alongside engineering, product, and support teams to analyze quality gaps, diagnose root causes, and drive necessary improvements.

About Aqua VoiceAqua Voice is pioneering the voice input technology for the AI era. Our unique approach involves training proprietary models and establishing deep integrations with operating systems, ensuring optimal voice interaction capabilities.The landscape of work is evolving; the traditional role of an individual contributor is being replaced by the management of AI agents, making voice interaction a natural fit for this new paradigm.Rather than developing mere conversational agents, we envision a more intuitive method of computer interaction—voice input leading to text output (VITO). We assert that voice technology should operate at a foundational level, allowing a small, agile company like ours to innovate and excel.We are passionately committed to this mission, and our initial results have been promising. Join us in shaping the future!The OpportunityWe are looking for an iOS Engineer to help us build Aqua Voice from the ground up. This greenfield project offers you the chance to shape the mobile experience entirely.Your Contributions Will Include:Developing a native iOS application with system-level voice input features (including keyboard extensions, Shortcuts, and Siri integration).Implementing real-time audio capture and streaming to our transcription backend.Creating deep iOS integrations to enhance user experience.This role requires a focus on native performance and comprehensive system integration—this is not just a web view wrapper.Technology StackSwift (SwiftUI + UIKit where applicable)Audio Technologies: AVFoundation, Audio Unit, real-time streamingNetworking: WebSockets, streaming protocolsSystem Integrations: Keyboard extensions, Shortcuts, accessibility APIs

Join our dynamic team as a Senior Product Manager specializing in Agentic AI at IFS Loops. In this pivotal role, you will lead product strategy, drive innovation, and collaborate with cross-functional teams to deliver cutting-edge AI solutions. Your expertise will be essential in shaping the future of our products and enhancing user experiences.

About the Role Harvey is hiring a Staff Product Manager to lead the Agent Platform in San Francisco. This role focuses on defining product direction and working closely with engineering, design, and marketing teams. The Staff Product Manager will guide projects from early planning through launch, always keeping company goals in focus. What You Will Do Shape and refine the product vision and strategy for the Agent Platform Collaborate across engineering, design, and marketing to align on priorities Lead the full product development lifecycle, from initial concept to release Incorporate user feedback and analyze market trends to strengthen platform features Location This position is based in San Francisco.

At Mercury, we are redefining the banking stack for startups, emphasizing a meticulously crafted, straightforward, and powerful product experience. We envision a future where financial software operates seamlessly on your behalf. Mercury's API serves as the conduit for our most ambitious clients to engage with us programmatically: retrieving transaction data, managing accounts, and integrating with AI-driven workflows through tools like MCP. Our goal is to create a Mercury that can converse with customers and AI agents, answering queries and facilitating actions. We are in search of a dynamic Product Manager to spearhead Mercury's API, oversee integrations with the wider AI and developer tool ecosystem, and innovate AI-powered product experiences that render Mercury both programmable and intelligent. This position is ideal for individuals with a background in API and AI development who recognize the potential of making banking programmable as one of today's most intriguing product challenges. *Mercury operates as a fintech company and is not an FDIC-insured bank. Banking services are provided through Choice Financial Group and Column N.A., Members FDIC. Key Responsibilities: Lead the roadmap for Mercury's API, transitioning it from niche, read-heavy usage to a robust platform that empowers customers to innovate on top of Mercury. Formulate Mercury's strategy for engagement with the broader ecosystem of AI tools and developer platforms, determining capability exposure, integration prioritization, and our standing in agentic workflows. Envision how AI can transform customer interactions with their finances within Mercury, from asking questions about their business to executing actions autonomously. Gain a comprehensive understanding of how Mercury's most technical customers currently utilize our API and identify unmet needs. Collaborate with engineering teams to make informed technical decisions regarding API design, data access, and capabilities, ensuring clear communication and understanding. Work closely with Mercury’s growth and partnerships teams to position our API and AI products as key competitive advantages in customer acquisition and retention. Thriving in a fast-paced environment where leadership is deeply invested in this domain and expects innovative thinking and rapid execution. Qualifications for Success: A genuine enthusiasm for the evolving landscape of AI and its implications for financial technology.