Product Manager, Biosecurity at OpenAI | San Francisco

About Our TeamThe Safety Systems team at OpenAI oversees the entire lifecycle of safety measures for our cutting-edge models, ensuring responsible deployment that positively influences society. Our diverse work encompasses a range of research and engineering initiatives, including system-level safeguards, model training, evaluation, and red-teaming, all aimed at reducing misuse and misalignment while maintaining our stringent safety standards. We are committed to developing and deploying safe Artificial General Intelligence (AGI), nurturing a culture grounded in trust, responsibility, and transparency.We strive to learn continuously from our deployments, democratize the benefits of AI, and guarantee that our powerful tools align with human values and safety standards.About the RoleWe are seeking a dedicated Product Manager specializing in biosecurity risk. In this pivotal role, you will spearhead initiatives that ensure the safety, impact, and alignment of OpenAI’s frontier model deployments with user needs and technological advancements. You will establish strategic priorities, craft safety-oriented product roadmaps, and collaborate closely with AI researchers, software engineers, policy experts, and cross-functional partners. Additionally, you will devise strategies to enhance the ecosystem, empowering others to stay ahead of adversaries. This position is ideal for a proactive and technically proficient product manager with a knack for adversarial thinking and a passion for solving complex, ambiguous challenges through structured analysis and collaborative decision-making.This role is located in San Francisco, CA, and relocation assistance is available.In this role, you will:Collaborate closely with research, engineering, data science, and policy teams, along with other stakeholders, to integrate safety throughout the development and deployment of frontier AI models.Create robust frameworks for identifying and mitigating deployment safety risks, utilizing data analysis, expert consultations, and adversarial assessments.Set strategic priorities and product roadmaps aimed at enhancing deployment safety, improving reliability, and managing new AI capabilities.Develop scalable methodologies, tools, and processes for evaluating, refining, and continuously enhancing our safety systems.Establish repeatable processes to weave cutting-edge AI safety research into OpenAI’s models and product offerings.Create and regularly refine clear, actionable metrics that effectively capture safety performance and inform decision-making.

About the RoleJoin our dynamic team as a Product Designer in People Innovation Labs at OpenAI. This engineering group is dedicated to revolutionizing talent acquisition and retention while empowering everyone to excel in their work.Our mission ranges from redefining recruitment processes to enhancing workplace culture through innovative systems and products. By integrating OpenAI's advanced models and fundamental principles into our workflows, we deliver a competitive advantage to our People Team. Our initiatives include pioneering projects like OpenHouse, our internal knowledge hub, alongside AI-driven automation and scalable recruitment tools. We are shaping the future of work at OpenAI, establishing a framework for AI to enhance productivity, culture, and innovation.In this position, you will work closely with Product and Engineering teams to ensure our efforts yield measurable business results.Your Responsibilities:Shape the design and product strategy for internal People products at OpenAI.Develop and launch high-quality products and enhancements, from initial concepts to refined prototypes.Collaborate with engineering, product management, AI research, and design colleagues to define both long-term vision and immediate goals.Conduct user research to gain insights into user needs and improve our products.Contribute to the ongoing evolution of our design system.Foster our design culture and support team growth.Ideal Candidate:Possesses 4+ years of experience delivering large-scale software products.Demonstrates a portfolio that highlights exceptional UX, UI, and interaction design skills with a commitment to quality.Enjoys unraveling complex interaction design challenges.Exhibits strong communication and storytelling capabilities.Thrives in ambiguous situations, transforming challenges into clear visions.Is enthusiastic about immersing in the AI research process to define the design and functionality of AI-first products.

About the RoleJoin the User Operations team as a Product Engagement Specialist, where you will facilitate seamless and successful product launches. This role requires you to work closely with both internal support teams and external partners, ensuring readiness and coordination throughout the entire launch process. You will develop and implement scalable systems designed to enhance efficiency, focusing on sustainable solutions over brute force approaches.This position is located in San Francisco, CA (hybrid model: 3 days in office) and includes relocation assistance.Key Responsibilities:Oversee product launch initiatives, ensuring effective execution and preparation across all teams.Create systems that allow for scalable launches and feedback, including automation, playbooks, and dashboards, to enhance long-term impact.Prototype and apply automation tools to streamline launch and feedback processes.Establish feedback mechanisms to gather insights from support channels, categorize them, and convey findings to Product and Engineering teams.Proactively identify risks associated with launches and devise mitigation strategies to maintain customer satisfaction and service quality.Collaborate with diverse departments such as Product, Engineering, Marketing, and Legal to align on objectives and readiness metrics.Monitor and report on the effectiveness of readiness and feedback systems, highlighting trends and actionable recommendations.Ideal Candidate Profile:Experience in coordinating product launches and operational initiatives, particularly in relation to customer support and external partnerships.Demonstrated ability to develop tools or automations that significantly reduce manual labor and can be scaled across teams.Proficient in data and technology, comfortable with prototyping and using new tools.Strong advocate for customer needs, capable of articulating user challenges into clear, actionable problem statements for engineering teams.Highly organized with the ability to manage multiple priorities and perform well in a fast-paced environment.

Join Our Team:At OpenAI, our mission is to ensure that the advancements in artificial intelligence benefit everyone. Our Science team is dedicated to creating AI-driven products that empower scientists and researchers to enhance their thinking, accelerate their work, and foster breakthroughs across various disciplines.With AI poised to transform scientific exploration, we recognize the challenges faced by researchers today—rising complexity, fragmented toolsets, and the need for rapid learning and reasoning across vast information landscapes. Our goal is to build exceptional OpenAI for Science experiences that facilitate scientific thinking, writing, analysis, and collaboration in fields such as mathematics, physics, biology, chemistry, and more.Your Role:We are looking for a talented and experienced Product Designer to shape the future of scientific product experiences. Your design expertise will be vital in creating intuitive, elegant, and innovative products that redefine the potential of AI tools for scientists. You will influence the entire product experience, from initial exploration and reasoning to writing, iteration, and collaboration.Key Responsibilities:Oversee the design and product direction of OpenAI's scientific offerings.Develop and launch high-quality products and enhancements, from initial concepts to polished prototypes.Collaborate with engineering, product management, AI researchers, and design colleagues to define and actualize product experiences.Conduct user research to gain insights into the workflows of scientists and researchers and apply those findings to improve our products.Contribute to the evolution of our design system.Help establish a vibrant design culture and support team growth.Tackle ambiguous challenges and drive them toward practical, high-quality solutions.

About Our TeamJoin the Compute team, where we design innovative AI supercomputers. Our work spans from workload modeling to enhancing accelerator design, with a strong emphasis on system and data center co-design. We are seeking engineers who are passionate about creating cutting-edge AI supercomputer solutions for data center applications.You will collaborate with partners to optimize hardware for our workloads, identify promising new deep learning accelerators, and facilitate the transition of these hardware platforms from concept to production.If you are enthusiastic about the convergence of advanced deep learning, hardware systems, and data center design, this opportunity is perfect for you!About the RoleWe are in search of a Product Manufacturing Engineer to spearhead technical initiatives linked to manufacturing. You will play a vital role in guiding products from concept to launch and through mass production, with a particular focus on PCB and PCBa manufacturing processes. This role allows you to engage with a diverse range of stakeholders, including design engineering, operations teams, TPMs, and external industry vendors, ensuring that all products meet high-quality standards and are delivered on time.This position is based in San Francisco, CA, with a hybrid work model of three days in the office per week. We also provide relocation assistance to new employees.In this role, you will:Drive manufacturing and quality initiatives to ensure product success from concept to launch.Lead the design and manufacturing processes for next-generation AI hardware systems, collaborating with various stakeholders to guarantee that products are developed and delivered timely and to the highest quality standards.Establish NPI product manufacturing processes, systems, and quality controls, defining clear milestones and deliverables while driving internal process improvements across multiple teams and functions.Conduct hands-on product manufacturing analysis during design, development, testing, prototypes, and production phases.Research automation techniques and develop new tests and systems to enhance efficiency.Own the product manufacturing development for hardware products from L6 up to potentially L10.

About the TeamThe ChatGPT Enterprise team at OpenAI operates within the B2B Applications organization, dedicated to tailoring ChatGPT for large-scale business applications. Our mission is to create an effortless experience that allows users to access the same product for personal and professional use, while addressing the specific needs of enterprises, including robust security protocols, administrative controls, regulatory compliance (e.g., HIPAA/FINRA), and geographic data residency requirements. Our roadmap encompasses three primary workstreams: enterprise controls, user engagement & activation, and tailored company-specific products (e.g., Company Knowledge).About the RoleWe are seeking talented full stack engineers to enhance the product experience for ChatGPT, ensuring it becomes an essential tool for teams. This position emphasizes user benefit and activation: crafting collaborative experiences, onboarding methods, and engagement strategies that empower employees to discover and utilize advanced functionalities, such as agents and customized GPT-like workflows.In this role, you will:Develop comprehensive features across frontend, backend-for-frontend, and service layers to enhance team collaboration and work sharing within ChatGPT.Design and implement activation and engagement systems (e.g., product hooks, discovery interfaces, and user rollout processes) to increase adoption among various user groups within an organization.Collaborate cross-functionally with engineers focused on enterprise controls (security, permissions, compliance, data residency) and company knowledge/search to ensure features are launched with appropriate safeguards and enterprise readiness.Work closely with adjacent teams (including API and agent initiatives) to seamlessly integrate agent functionalities into the ChatGPT user interface, ensuring a native, secure, and scalable experience for business applications.

OpenAI’s creative team shapes how artificial intelligence is seen and understood. Working alongside the latest advancements in AI, the group turns complex concepts into stories that resonate with people. Their projects range from large-scale campaigns and product launches to films, always placing human experience at the center. Team members who enjoy building narratives from scratch and exchanging new ideas thrive here. Role overview The Creative Copywriter will join OpenAI’s in-house creative team in San Francisco. This position plays a key role in defining and evolving the company’s voice at a pivotal moment. The copywriter works closely with design, product, and communications partners to craft copy for campaigns, launches, and cultural milestones. This job combines strategic thinking with strong writing skills. The copywriter helps make advanced technology feel accessible and relevant through clear, engaging language. Success in this role means understanding how words shape experience and making technical subjects understandable for a wide audience. Collaboration is central to the team’s process. OpenAI values curiosity, open dialogue, and kindness. The team encourages sharing and refining ideas together, balancing craft with decisiveness. This role is based in San Francisco, and relocation assistance is available for those moving to the area. What you will do Lead storytelling for brand campaigns, product launches, and integrated creative projects. Own narrative direction for major initiatives and creative workstreams. Translate OpenAI’s products and features into approachable, emotionally resonant stories. Develop concepts for campaigns, launch messaging, frameworks, and story arcs that align with brand strategy. Create content for launch events, product pages, social media, CRM, web, onboarding, and lifecycle communications. Establish scalable voice systems to maintain consistency across all channels.

About the TeamThe Safety Systems team at OpenAI is dedicated to managing the full lifecycle of our safety initiatives for cutting-edge models. Our mission is to ensure that these models are deployed in a responsible manner, contributing positively to society. Our multifaceted approach includes diverse research and engineering projects—ranging from system safeguards and model training to evaluation and red-teaming—focused on mitigating potential misuse and misalignment while maintaining our stringent safety standards. We spearhead OpenAI's dedication to safely developing and deploying Artificial General Intelligence (AGI), cultivating a culture grounded in trust, responsibility, and transparency.Our ultimate goal is to learn continuously from deployments, widely distribute AI's advantages, and ensure that powerful tools remain aligned with human values and safety considerations.About the RoleWe are seeking a proactive Product Manager to lead initiatives centered on cybersecurity risk. In this pivotal role, you will drive efforts to ensure that OpenAI's frontier model deployments are not only safe and impactful but also aligned with user needs and the latest technical innovations. You will be responsible for clarifying strategic priorities, developing safety-oriented product roadmaps, and collaborating closely with AI researchers, software engineers, policy experts, and other cross-functional partners. Additionally, you will design a plan to enhance the ecosystem, empowering others to stay ahead of potential adversaries. This role is ideal for a technically proficient product manager with a knack for adversarial thinking, eager to solve challenging and ambiguous problems through structured analysis and collaborative decision-making.This position is based in San Francisco, CA, with relocation assistance available.In this role, you will:Collaborate closely with research, engineering, data science, policy teams, and other stakeholders to integrate safety throughout the development and deployment of frontier AI models.Develop comprehensive frameworks to understand and mitigate deployment safety risks, utilizing data analysis, expert consultations, and adversarial assessments.Define strategic priorities and product roadmaps aimed at enhancing deployment safety, bolstering reliability, and managing emerging AI capabilities.Create scalable methodologies, tools, and processes for evaluating, refining, and continuously enhancing our safety systems.Establish repeatable processes to incorporate cutting-edge AI safety research into OpenAI's models and product offerings.Develop and continually refine clear, actionable metrics that effectively capture safety performance and user engagement.

About Our TeamAt OpenAI, we are forging a global network of cutting-edge datacenters in collaboration with our technology and capital partners to meet the challenges of the most demanding AI workloads. The Industrial Compute team is dedicated to designing, manufacturing, and deploying datacenter infrastructure systems that prioritize reliability, scalability, and performance.Our team collaborates with engineering departments, manufacturing partners, construction teams, and datacenter operations to ensure that our rack systems are efficiently built, validated, and deployed across our rapidly expanding global infrastructure.Our responsibilities encompass product definition, design validation, manufacturing readiness, and field deployment — all aimed at ensuring that our rack infrastructure meets the performance, reliability, and operational requirements of OpenAI's compute platforms.About This RoleWe are on the lookout for a skilled Rack Product Engineer to spearhead the technical development, manufacturing readiness, and lifecycle performance of rack infrastructure utilized across OpenAI's datacenters. You will serve as the engineering subject matter expert, overseeing aspects of management, testing, quality assurance, and manufacturing engineering to scale operations and maintain on-time delivery.This position operates at the intersection of hardware design, manufacturing, supplier engagement, and datacenter deployment. You will collaborate closely with compute, mechanical, power, and networking teams to define rack architectures that are manufacturable, scalable, and operationally reliable.Your role will involve partnering with contract manufacturers and suppliers to ensure that rack systems are built to specifications while also driving internal design improvements, resolving field issues, and supporting rapid deployment of infrastructure on a global scale.Travel RequirementsThis position may require domestic and international travel as needed, estimated at 30%, to manufacturing sites, supplier facilities, and datacenter deployments.

OpenAI is hiring a Field Engineer in San Francisco. This position centers on bringing advanced AI solutions into practical use across a range of industries. Role overview Field Engineers at OpenAI work directly with clients to implement AI technologies in real-world environments. The role involves hands-on problem solving and adapting solutions to meet client needs. Key responsibilities Collaborate with clients to understand technical requirements and goals Troubleshoot and resolve complex technical issues during deployment Support the rollout of new AI systems and ensure smooth integration Team and impact This role works closely with a group focused on bringing transformative technologies to market. Field Engineers contribute to both client success and the broader adoption of OpenAI’s products.

About Our TeamAt OpenAI, we are dedicated to creating safe artificial general intelligence (AGI) that benefits all of humanity. Our mission brings together some of the world's leading scientists, engineers, and business professionals in a collaborative environment focused on innovation.Our Go To Market (GTM) team plays a pivotal role in empowering customers to effectively leverage our advanced AI products across various sectors. Comprising professionals from Sales, Solutions, Support, Marketing, and Partnerships, this team collaborates to deliver valuable solutions that expand AI accessibility.About the RoleAs an Account Director within our ChatGPT Enterprise Sales team, you will work closely with educational institutions and organizations to facilitate the adoption of OpenAI’s products. Your focus will be on guiding universities and K-12 institutions in evaluating and implementing ChatGPT Enterprise for administrators, faculty, and students.You will be instrumental in driving opportunities throughout the sales cycle, from lead generation to finalizing deals. Representing OpenAI as a thought leader in AI, you will collaborate with researchers, engineers, and solution strategists to advance our customers' AI initiatives. With the recent launch of ChatGPT Enterprise (August 2023), we are eager to welcome experienced Account Directors to our team, who will help onboard new clients and expand our existing customer base.This position is based in San Francisco, New York, or Washington DC, and follows a hybrid work model requiring three days in the office each week.Key Responsibilities:Guide enterprise clients from initial consideration to purchase decision.Collaborate with Account Associates, Solutions Engineering, and Customer Success teams to execute detailed customer evaluations, demonstrations, and pilot programs.Provide weekly forecasts of your sales pipeline and targets.Continuously analyze the industry landscape to inform product development and corporate strategies.Engage with solutions, marketing, communications, and business operations teams to enhance customer experiences.

About Our TeamThe Safety Systems organization at OpenAI is dedicated to ensuring the responsible development and deployment of our most advanced AI models. We create evaluations, safeguards, and safety frameworks to ensure that our models operate as intended in real-world scenarios.The Preparedness team plays a critical role within the Safety Systems organization, guided by OpenAI’s Preparedness Framework.As frontier AI models hold the potential for significant benefits to humanity, they also present escalating risks. The Preparedness team is essential in preparing for the development of increasingly capable frontier AI models, focusing on identifying, tracking, and preparing for catastrophic risks associated with these technologies.The mission of the Preparedness team includes:Monitoring and predicting the evolving capabilities of frontier AI systems, especially regarding risks that could have catastrophic consequences.Establishing concrete procedures, infrastructure, and partnerships to mitigate these risks and safely advance the development of powerful AI systems.The Preparedness team integrates capability assessment, evaluations, internal red teaming, and mitigations for frontier models, coordinating overall AGI preparedness. This fast-paced and impactful work holds significant importance for both our organization and society.About the RoleAs frontier AI systems become more capable, they exhibit greater autonomy, the ability to pursue long-term goals, adapt to feedback, and utilize tools. While these advancements offer immense potential, they also raise the risk of models behaving in misaligned or deceptive ways, which can be difficult to supervise or contain. Addressing the risk of loss of control is a key challenge in the safe development and deployment of advanced AI systems.In your role as a Researcher focused on loss of control mitigations, you will design and implement an end-to-end mitigation strategy aimed at reducing the risk of intentionally subversive or inadequately controllable behaviors in OpenAI’s products and internal operations. This position necessitates strong technical expertise and close collaboration across functions to ensure that safeguards are enforceable, scalable, and effective. You will directly contribute to establishing robust protections as model capabilities evolve.

Join Our Innovative TeamAt OpenAI, our Go-to-Market (GTM) Partnerships team is at the forefront of creating a strategic, global network of partners that accelerates customer success and promotes enterprise AI adoption. Our mission is to drive sustainable growth in alignment with our vision for Artificial General Intelligence (AGI). We collaborate across various functions including Product, Engineering, Security, Legal, and GTM to ensure robust partner outcomes through a disciplined approach to strategy and execution.This position is a pivotal role within our Partnerships/GTM division, where you will manage a portfolio of Independent Software Vendor (ISV) and technology partnerships. Your deep collaboration with internal teams will facilitate integrations, joint go-to-market strategies, and long-lasting partnership growth.About the OpportunityWe are looking for a dynamic and experienced Partner Director, Head of Technology Partnerships, to lead and expand OpenAI's ISV and technology partner portfolio. You will be instrumental in forging strategic relationships with top-tier enterprise platforms and software providers, effectively translating shared goals into scalable integrations and go-to-market initiatives that enhance customer adoption.This leadership role requires you to serve as the primary accountable owner for a range of high-impact partnerships. You will set strategic direction, establish operational rhythms, and align both internal and partner stakeholders to achieve measurable business outcomes. Your success in this role will depend on your strong judgment, executive presence, and ability to navigate complex, cross-functional projects involving product, engineering, security, and GTM teams.Key ResponsibilitiesManage and expand a portfolio of strategic ISV and technology partnerships, ensuring partnership health, adoption, and business impact.Develop partnership strategies and priorities, including joint plans, objectives, and execution roadmaps across key partner segments.Establish and maintain a resilient operational model, incorporating governance, stakeholder alignment, escalation paths, and execution cadence.Collaborate with Product and Engineering teams to design and implement integrations that meet enterprise standards for reliability, security, and scalability.Work closely with Security, Legal, and Privacy teams to ensure trust, compliance, and commercial frameworks for collaborative work.Develop and lead joint go-to-market plans with Field and Marketing teams, including enablement, solution positioning, and coordinated execution.Monitor performance against defined metrics, identify bottlenecks, and drive continuous improvement across partnerships and programs.Represent OpenAI in discussions with senior stakeholders and partners, fostering strong relationships.

About the TeamJoin OpenAI's Forward Deployed Engineering (FDE) team, where we collaborate with customers to transform groundbreaking research into production-ready AI systems. Our team uniquely bridges the realms of Product, Engineering, Research, and Go-To-Market (GTM) strategies. We immerse ourselves in user experiences to tackle significant challenges and identify patterns that inform our platform's evolution. Our mission is to apply cutting-edge capabilities in real-world applications, translating customer feedback into sustainable solutions, consistent methodologies, and strategic product insights.About the RoleWe are seeking a dynamic Onboarding & Enablement Program Manager to develop, implement, and refine systems that empower the FDE team to onboard efficiently, remain updated, and deliver consistently as we scale. This pivotal role will directly influence the effectiveness of new engineers' onboarding processes, ensuring that knowledge gleaned from deployments is easily accessible and that enablement practices keep pace with our rapidly evolving platform and organizational dynamics.In this position, you will work closely with FDE leadership and cross-functional teams in Engineering, Product, and GTM to transform field insights and the changing needs of our team into well-structured onboarding and enablement initiatives. You will create systems that accelerate ramp-up time, enhance knowledge sharing, and bolster execution consistency as the team expands. This crucial role is a driver of an AI-first FDE function that multiplies its impact through improved systems, reusable knowledge, and enhanced team effectiveness—moving beyond mere headcount growth.This position is located in San Francisco, employing a hybrid work model that includes three days in the office weekly, with relocation assistance available for new hires.In This Role, You WillTake ownership of FDE onboarding from start to finish, creating and managing a structured ramp experience that enables new team members to become effective quickly in a complex technical landscape.Develop and enhance the team’s enablement infrastructure, including onboarding pathways, playbooks, learning materials, and knowledge systems to ensure ongoing skills development within the FDE team and integrate AI-first tools and processes into daily operations.Collaborate with related field, deployment, and partner teams to establish enablement programs, resources, and operational frameworks that enhance coordination and execution across interconnected functions.Document patterns and insights from FDE deployments into reusable resources that minimize redundant learning and strengthen execution throughout the organization.Manage the core cadence of onboarding and enablement, ensuring consistency and quality in the process.

About the TeamThe IT Systems Operations team is crucial in connecting Security, Engineering, and Employee Technology platforms, ensuring that employee-facing systems, identity workflows, and enterprise applications operate smoothly and reliably as the organization grows.In addition to implementation, the team creates structured operating patterns that guarantee platform changes, access models, integrations, and lifecycle workflows evolve safely and consistently throughout the enterprise environment.About the RoleAs an IT Solutions Engineer, you will take ownership of identity-connected enterprise SaaS platforms and system change controls to uphold OpenAI’s compliance standards. Your responsibilities will include ensuring that production configurations, access models, and platform changes are compliant, auditable, and operated through defined controls. You will manage and operationalize controlled system and workflow changes across various identity platforms, SaaS applications, collaboration tools, and enterprise infrastructure.Collaboration with Security, Platform Engineering, and IT Support Operations is essential, as you will:Ensure consistent behavior of identity and access workflows across systemsImplement structured rollout and configuration practices for enterprise applicationsEnhance visibility and traceability of system changes affecting employee workflowsTranslate operational requirements into durable automation and policy-aligned implementationsSuccess in this position requires not only strong engineering skills but also sound operational judgment, meticulous documentation practices, and effective cross-functional collaboration.In this role, you will:Enterprise SaaS & Identity Platform OwnershipManage administration and operational stewardship of enterprise SaaS and identity-connected platforms, ensuring configuration integrity, access governance, and compliance with established control requirements.Oversee onboarding, access modification, and offboarding workflows aligned to standardized entitlement models.Guarantee reliable propagation of lifecycle events across downstream systems and maintain an accurate, auditable access state.

About Our TeamAt OpenAI, our Security organization is dedicated to fostering safe and responsible innovation on a global scale. As our systems, infrastructure, and research capabilities expand, we are committed to investing in top-tier security measures that protect our people, products, and users while maintaining our momentum in progress.Our team is focused on safeguarding OpenAI’s environments by developing sophisticated detection systems, enhancing real-time response capabilities, scaling telemetry and logging infrastructure, and providing actionable threat intelligence to proactively counter adversaries.About the RoleWe are on the lookout for a Global Detection and Response Lead who will take ownership of and enhance OpenAI’s cybersecurity detection and response operations. In this pivotal role, you will establish the strategy and oversee the execution of security monitoring, incident response, recovery, and post-incident enhancements across our global infrastructure.As a hands-on leader with substantial technical credibility and acute operational instincts, you will build and mentor high-performing teams, collaborate closely with Infrastructure, Research, Product Security, Enterprise Security, IT, and Engineering to ensure that detection and response capabilities are integrated into the systems that drive OpenAI.This role demands strategic thinking combined with practical leadership skills, requiring deep technical expertise, operational discipline, and the ability to cultivate high-performing teams in a dynamic environment.Key Responsibilities:Lead global detection and response operations, ensuring continuous monitoring, triage, investigation, containment, and remediation of security incidents across diverse networks and infrastructures.Mentor and manage several teams of senior engineers focused on observability, detection and response, and threat intelligence, strategically expanding these functions as OpenAI’s computational capacity and platform aspirations grow.Ensure exceptional operational readiness through management of incident response playbooks, on-call procedures, escalation protocols, and ongoing enhancements to response efficacy and agility.Enhance detection effectiveness by collaborating with engineering teams to ensure essential telemetry is accessible, reliable, and actionable across cloud, corporate, and production environments.Work collaboratively across all departments to assess and address emerging security challenges and risks.

Join Our Innovative TeamAt OpenAI, our Applied team is dedicated to responsibly delivering cutting-edge technology to the world. We have launched transformative tools like ChatGPT, DALL·E, and APIs for GPT-4 and GPT-3, alongside managing large-scale inference infrastructure. As we continue to innovate, we are committed to ensuring our powerful tools are utilized ethically and safely.The Scaled Abuse team operates within our Applied Engineering organization, tackling fraudulent activities on our platform. We are seeking a passionate Data Scientist with expertise in anti-fraud and abuse measures to spearhead the design and development of our next-gen anti-abuse systems.Your RoleAs a Data Scientist on the Platform Abuse team, you will play a pivotal role in safeguarding OpenAI’s products from exploitation. Your responsibilities will include identifying and addressing emerging misuse patterns and enhancing our detection methods. This is an exciting opportunity, as we anticipate that many future abuse strategies have yet to be conceived.Primary Responsibilities:Develop and implement systems for fraud detection and resolution, ensuring a balance between fraud loss, implementation costs, and customer experience.Collaborate with finance, security, product, research, and trust & safety teams to effectively combat fraudulent activity on our platform.Keep updated with the latest tools and techniques to stay ahead of sophisticated adversaries.Leverage advanced models such as GPT-5 to enhance our fraud and abuse countermeasures.Ideal Candidate:Experience working within a highly technical trust and safety team, or closely with policy, content moderation, or security teams.Proficiency in programming languages (Python preferred) for exploratory data analysis and deriving actionable insights.Demonstrated ability to propose, design, and conduct rigorous experiments (A/B tests, quasi-experimental designs, etc.) to validate findings.

Role OverviewAs the AI Deployment Manager (ADM) - Pilots, you will play a pivotal role in facilitating enterprise AI pilots that are structured and time-sensitive. This customer-facing position is dedicated to guiding our clients through the evaluation of OpenAI’s innovative products in real-world settings. Your mission is to identify impactful use cases that yield actionable insights directly linked to business value.In this role, you will spearhead pilot engagements aimed at enhancing activation, encouraging sustained usage, and measuring the overall impact across platforms such as ChatGPT Enterprise and Codex. You will collaborate closely with customer stakeholders to establish success metrics, mentor users from initial testing to full implementation, and convert pilot results into strategic recommendations for potential expansion or purchase.Success in this role requires sound judgment, the capability to navigate ambiguity, and a steadfast focus on aligning technical functionalities with business objectives. You will engage regularly with both executive stakeholders and operational teams, customizing your strategies to meet customers' unique needs and drive progress.Key Responsibilities:Lead the conceptualization and implementation of enterprise AI pilots, encompassing scoping, cohort identification, and success metrics that inform commercial decisions.Identify and focus on a targeted selection of high-impact use cases that can provide significant insights within a 30–45 day pilot timeframe.Enhance activation and ongoing engagement among pilot cohorts through tailored support, Q&A sessions, and hands-on coaching.Continuously assess pilot performance and make real-time adjustments to address engagement challenges, use case effectiveness, or stakeholder alignment.Convert pilot findings into clear, executive-level recommendations regarding the potential for customer expansion.Navigate through customer limitations, including security protocols and data accessibility, while maintaining pilot progress.Work closely with Account Directors, Solutions Engineers, and customer stakeholders to align on project scope, risks, and future actions.Document insights from pilots and create repeatable playbooks that enhance qualification, execution, and successful outcomes.Ideal Candidate Profile:Possess 8+ years of experience in enterprise consulting, customer success, program management, solutions engineering, or a related customer-focused role, interfacing with executive and senior-level clients.

About the TeamThe B2B Marketing team at OpenAI plays a crucial role in advancing our mission to promote the responsible and extensive use of artificial intelligence. Our team's focus is on crafting and executing strategic initiatives that enhance awareness, engagement, and utilization of OpenAI's innovative products and platform. We leverage data-driven insights to grasp our customers' needs and challenges, ensuring their perspectives are integrated into product development and communication strategies. Collaborating closely with teams across Product, Engineering, Growth, Sales, Research, Communications, and Design, we strive to deliver a seamless customer experience across all channels.About the RoleWe are seeking a technically adept Product Marketing Manager to spearhead the adoption and expansion of Codex. This position requires a comprehensive understanding of developer tools, coding processes, and contemporary AI-enhanced development environments.Codex is rapidly emerging as a vital AI partner for developers, facilitating faster writing, comprehension, and deployment of code within actual production settings. Your role will involve translating technical advancements into compelling value propositions for developers, shaping Codex's market positioning within the dynamic AI coding landscape, and implementing initiatives that promote its adoption and utilization within the developer community.This position is inherently cross-functional, merging traditional product marketing responsibilities with expertise in the developer ecosystem and growth strategies. You will collaborate extensively with Product, Developer Experience, Sales, and Growth teams to introduce new capabilities, empower go-to-market initiatives, and ensure Codex remains a relevant tool for developers in software creation.The ideal candidate will possess a strong foundation in product marketing, coupled with deep technical knowledge and an intuitive grasp of how developers identify, assess, and integrate new tools into their workflows.

About Our TeamAt OpenAI, we are dedicated to developing cutting-edge AI systems that enhance human capabilities and revolutionize the way work is accomplished. Our Go-To-Market (GTM) organization plays a critical role in delivering these innovations to our clients, fostering adoption, maximizing usage, and ensuring lasting value.We are excited to announce the search for our inaugural Sales Programs Lead, a pivotal role that involves establishing this function from the ground up. Situated within the GTM Strategy team, you will be tasked with pinpointing effective strategies to accelerate growth and transforming those insights into scalable programs that enhance pipeline generation, improve conversion rates, and boost sales productivity.This role is high-impact, bridging both strategic and tactical elements. You will collaborate directly with GTM leadership to assess business performance, prioritize key opportunities, and create the systems necessary for organizational scaling.ResponsibilitiesOperate at the core of the GTM organization, collaborating with Sales, Marketing, Product, and Operations to identify gaps in pipeline generation, deal progression, and seller effectiveness.As the first member of the Sales Programs team, you will shape the function: deciding where to invest, how to prioritize, and how to measure success. You will translate complex business challenges into structured programs and ensure their effective execution and scaling.Key ActivitiesIdentify and prioritize high-impact growth initiatives across pipeline generation, conversion enhancement, and sales productivity.Collaborate with GTM leadership to define priorities and translate business objectives into actionable program strategies.Design and implement programs that stimulate pipeline creation, expedite deal cycles, and enhance win rates.Convert strategic priorities into structured, actionable, and repeatable initiatives.Oversee program success from inception to completion, including defining metrics, monitoring performance, and ensuring accountability.Lead cross-functional initiatives involving Sales, Marketing, Product, Enablement, and Operations.Align senior stakeholders on priorities, timelines, and desired outcomes while skillfully managing ambiguity and trade-offs.Develop and refine the operational framework for sales programs, establishing processes, frameworks, and feedback mechanisms.