Product Manager, Agent SDK

About UsAt Sierra, we are on a mission to transform how businesses interact with their customers through cutting-edge AI technology. Based in the vibrant city of San Francisco, we also have offices expanding in Atlanta, New York, London, France, Singapore, and Japan, fostering a global presence.Our core values - Trust, Customer Obsession, Craftsmanship, Intensity, and Family - are the bedrock of our culture and drive our commitment to excellence in everything we do.Our visionary co-founders, Bret Taylor and Clay Bavor, bring a wealth of experience from their leadership roles at Salesforce, Google, and Facebook, ensuring we are at the forefront of AI innovation.What You'll DoDrive the Future of AI Agents: Lead the charge in revolutionizing customer-business interactions by guiding companies in the development of AI agents that embody their unique brand identity.Prioritize Customer Needs: Address the diverse requirements of our users, including customers seeking support, CX managers optimizing processes, and developers extending our platform's capabilities.Innovate Relentlessly: Explore and implement new tools and processes that define the future of AI agents, paving the way for the next generation of business solutions.Collaborate Effectively: Work hand-in-hand with engineering, design, and leadership teams to create a seamless and integrated product experience.Provide Strategic Guidance: Become a trusted advisor to our customers in collaboration with sales and other operational teams to ensure their success.Own the Product Lifecycle: Manage the product from conception through execution, ensuring high standards are met at every stage.

Netic is at the forefront of revolutionizing essential services through advanced AI technology, acting as a vital revenue engine for businesses that form the backbone of the American economy.With $43 million in backing from prominent investors like Founders Fund, Greylock, Hanabi, and Dylan Field, who spearheaded our Series B funding, we have empowered our clients to secure hundreds of thousands of jobs across various service industries throughout North America. Today, numerous companies are fully embracing AI-first strategies on the Netic platform.Joining our team means collaborating with an elite group of innovators from Scale, Databricks, HRT, Meta, MIT, Stanford, and Harvard, dedicated to integrating frontier AI into the physical economy, where challenges are complex, data is intricate, and the impact is immediate and substantial.We are seeking passionate Agent Product Managers to design, launch, and scale the next generation of AI agents that will drive our customers’ businesses forward.

We are seeking a talented and detail-oriented Technical Writer for an urgent 3-month contract role. The successful candidate will be responsible for creating high-quality documentation for our Product, API, and SDK, specifically for Android and iOS platforms. If you are passionate about technical communication and possess a strong ability to convey complex information clearly and effectively, we want to hear from you!

About the Role Sierra is looking for a Product Manager to lead the Agent Builder initiative in San Francisco, CA. This position focuses on improving the platform’s user experience and features. The Product Manager will work closely with engineering, design, and other teams to set the product vision, outline strategy, and maintain a clear roadmap. What You Will Do Define and communicate the vision for Agent Builder Collaborate with cross-functional teams to plan and prioritize features Guide the product through all stages, from early concepts to launch Review market trends and user feedback to refine and improve the platform Ensure the needs of agents and customers are reflected in product decisions What We’re Looking For Experience in product management Ability to work with multiple teams and manage competing priorities Strong analytical skills for interpreting market and user data Comfort taking a product from idea to release

About the Team:Join the OpenAI API team, where we empower developers to leverage OpenAI’s models in a secure, reliable, and scalable manner. Our objective is to simplify the process for developers to create groundbreaking products using our AI models. We manage the foundational infrastructure and product layers that facilitate millions of developers in integrating our models, fine-tuning behaviors, managing data, and providing exceptional user experiences. Collaborative efforts across product, research, and engineering teams fuel our drive for innovation and translate directly into customer value.About the Role:As the API Agents Product Manager, you will play a pivotal role in shaping the future of agent applications built on our AI models. You will prioritize initiatives and spearhead enhancements to model capabilities, skillfully balancing user requirements, safety protocols, and technical advancements. This position is ideal for a proactive, tech-savvy PM who enjoys tackling complex, ambiguous challenges through structured product strategies and close collaboration with clients, engineers, and researchers.This position is located in San Francisco, CA, and we offer relocation assistance.Your Responsibilities Include:Gain deep insights into the challenges faced by agent builders, identifying opportunities for our products and models to expedite the development of agents.Establish strategic priorities and a roadmap aimed at enhancing agentic infrastructure for API users, with a focus on user outcomes and new capabilities.Collaborate technically with research and engineering teams to translate priorities into developer products and features (SDKs, APIs, etc.).Deliver swiftly while upholding high standards for product quality and user experience.Ideal Candidate Traits:5+ years of product management or equivalent industry experience.Demonstrated success in developing for developers, with a keen sense for designing intuitive, scalable APIs and primitives from initial experimentation to production.Experience working closely with high-growth tech companies.Hands-on experience driving product initiatives in dynamic environments.

About UsAt Sierra, we are pioneering a transformative platform that empowers businesses to enhance their customer interactions through AI-driven solutions. Based in the vibrant heart of San Francisco, our company is expanding with offices in Atlanta, New York, London, France, Singapore, and Japan.Our core values—Trust, Customer Obsession, Craftsmanship, Intensity, and Family—are the essence of our culture and guide our every endeavor. We are deeply committed to these principles and strive to embody them in all we undertake.Our co-founders, Bret Taylor and Clay Bavor, bring a wealth of experience. Bret, currently Board Chair at OpenAI, has held pivotal roles such as co-CEO of Salesforce and CTO of Facebook, as well as being a key figure in the creation of Google Maps. Clay's 18-year tenure at Google included leadership in AR/VR and Google Workspace.Your RoleTransforming Customer Experience: Join us in revolutionizing consumer and business interactions by enabling companies to create AI agents that authentically embody their brand identities.Customer-Centric Solutions: Address the diverse needs of our stakeholders, from users seeking assistance from agents to CX managers enhancing their processes, and developers extending our platform.Innovate Relentlessly: Lead the charge in discovering and implementing pioneering tools and methodologies that will shape the future of AI Agents.Collaborative Synergy: Work closely with engineering, design, leadership, and cross-functional teams to craft a seamless user experience.Trusted Advisor: Establish yourself as a strategic partner for our customers, collaborating with sales and go-to-market teams to drive success.Holistic Product Management: Oversee the product lifecycle from inception to successful execution, ensuring alignment and excellence at every stage.

About UsAt Sierra, we are pioneering a transformative platform designed to enhance customer experiences through advanced AI solutions. Based in the vibrant city of San Francisco, our company is expanding its presence with offices in key locations including Atlanta, New York, London, France, Singapore, and Japan.Our company culture is deeply rooted in our core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide our actions and interactions, ensuring a collaborative and innovative work environment.Sierra was founded by industry leaders Bret Taylor and Clay Bavor. Bret, currently serving as the Board Chair of OpenAI, boasts an impressive background as co-CEO of Salesforce and CTO of Facebook. Clay brings 18 years of experience from Google, where he led various innovative projects, including Google’s AR/VR efforts.Your RoleDevelop Cutting-Edge AI Agents: In your position as an Agent Product Manager at Sierra, you will collaborate closely with our engineering team and clients to design and deploy AI agents capable of managing thousands of customer interactions daily.Customer Engagement: You will actively connect with various stakeholders within our client organizations:Identify and evaluate their specific needs and requirements.Prepare and deliver impactful demonstrations of Sierra’s AI agents.Collaborate with technical teams to navigate and resolve business process challenges.Continuously refine Sierra’s virtual agents to align with evolving client needs and operational workflows.Establish yourself as a trusted advisor, steering strategic technical initiatives for our clients.Influence Product Roadmap: Partner with Sierra’s engineering and product teams to outline and launch new features critical to enhancing client success.Your Qualifications5-7+ years of experience in product development, particularly with complex technical products.Proficient understanding of AI technologies and their application in customer service.Strong interpersonal and communication skills, capable of engaging with diverse stakeholders.Proven ability to drive projects from concept to execution in a fast-paced environment.Experience with agile methodologies and product management tools.

Join Sierra as a Product Manager for Agent Development in the Healthcare sector. In this pivotal role, you will lead cross-functional teams to develop innovative solutions that enhance agent performance and improve patient outcomes. You will be responsible for defining product vision, executing strategic roadmaps, and ensuring the delivery of high-quality products that meet market demands.

Join Our Mission to Transform Healthcare Accessibility!At Assort Health, we are dedicated to revolutionizing the healthcare experience, ensuring that exceptional care is available anytime, anywhere, for everyone. Our aim is to create a healthcare environment that feels effortless and connected, characterized by quick responses, clear communication, and seamless access to services.As the leading patient experience platform powered by specialty-specific agentic AI, Assort Health is pioneering the way patients and providers interact. Our omnichannel AI agents integrate flawlessly with EHR/PMS systems and accommodate complex provider preferences, effectively reducing long hold times and enhancing efficiency, allowing patients to receive the care they need promptly.Since our inception in 2023, we have facilitated over 100 million patient interactions, drastically cutting average hold times from 11 minutes to just 1 minute. Our platform now supports thousands of providers with impressive metrics, including 98%+ resolution rates and 99% scheduling accuracy. With an average patient satisfaction rating of 4.5/5 from over 52,000 reviews, we are proud to have achieved 20× revenue growth in 2025. As we scale rapidly, we are expanding our reach across the healthcare sector.About Assort HealthAt Assort Health, our mission is to develop AI-driven systems that empower healthcare organizations to provide faster, clearer, and more human-centric patient experiences. Our AI agents seamlessly integrate into real clinical workflows, alleviating operational burdens and enhancing access to care on a large scale.We focus on addressing critical challenges in healthcare operations, creating production-grade AI that clinicians and patients can rely on daily. You will collaborate closely with our engineering, design, sales, and operations teams to lead innovative AI products from conception to launch, influencing how intelligent agents function, respond, and collaborate within complex healthcare environments.Your RoleLead the Development of Cutting-Edge AI AgentsIn the role of Product Manager for AI Agents, you will collaborate with engineering, design, and customer teams to build production-quality AI systems that handle high-volume and high-complexity interactions. You will be responsible for guiding agents from concept to launch, continuously improving them in response to evolving business needs. Your responsibilities will include scoping new products and managing the end-to-end product lifecycle, leading initiatives from inception to execution. You will work directly with the CEO within a small yet rapidly growing product team, directly impacting healthcare access and enhancing the experience for both patients and providers.

Join our dynamic team as a Senior Product Manager specializing in Agentic AI at IFS Loops. In this pivotal role, you will lead product strategy, drive innovation, and collaborate with cross-functional teams to deliver cutting-edge AI solutions. Your expertise will be essential in shaping the future of our products and enhancing user experiences.

About the Role Harvey is hiring a Staff Product Manager to lead the Agent Platform in San Francisco. This role focuses on defining product direction and working closely with engineering, design, and marketing teams. The Staff Product Manager will guide projects from early planning through launch, always keeping company goals in focus. What You Will Do Shape and refine the product vision and strategy for the Agent Platform Collaborate across engineering, design, and marketing to align on priorities Lead the full product development lifecycle, from initial concept to release Incorporate user feedback and analyze market trends to strengthen platform features Location This position is based in San Francisco.

About DecagonDecagon stands at the forefront of conversational AI technology, empowering brands to create unparalleled concierge customer experiences. Our innovative platform supports industry-leading organizations such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas in deploying AI agents that facilitate personalized, engaging interactions across voice, chat, email, SMS, and more.We envision a future where customer experiences evolve from traditional support tickets and hold music to rapid resolutions, enriched conversations, and stronger relationships. Our mission is supported by a group of world-class investors, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures.With a commitment to excellence and speed, our in-office culture embodies values such as Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle, guiding our growth as a cohesive team.Join Our TeamThe Product Management team is responsible for Decagon’s foundational platform features, including agent building, evaluation, analytics, testing, experimentation, versioning, integrations, and enterprise controls. We collaborate across customer segments and partner closely with engineering, design, and go-to-market teams to ensure our platform is robust, scalable, and user-friendly.As one of our pioneering Product Managers, you will play a vital role in establishing the product foundation that supports our customers in building and managing their AI agents. You will oversee initiatives from inception through launch and adoption, refining the product experience for some of the world’s most significant businesses.Role OverviewVoice communication is the most intuitive way for individuals to interact. It is faster than typing, conveys deeper emotions and context, and integrates seamlessly into daily life. For businesses, voice represents a critical component of an effective omni-channel customer experience strategy.In this position, you will serve as the product owner for Decagon’s AI-driven voice agent. Your mission will be to deliver human-like voice performance across multiple use cases, including cost-efficient frontline support and proactive engagement for onboarding, retention, and promotional efforts.

At Mercury, we are redefining the banking stack for startups, emphasizing a meticulously crafted, straightforward, and powerful product experience. We envision a future where financial software operates seamlessly on your behalf. Mercury's API serves as the conduit for our most ambitious clients to engage with us programmatically: retrieving transaction data, managing accounts, and integrating with AI-driven workflows through tools like MCP. Our goal is to create a Mercury that can converse with customers and AI agents, answering queries and facilitating actions. We are in search of a dynamic Product Manager to spearhead Mercury's API, oversee integrations with the wider AI and developer tool ecosystem, and innovate AI-powered product experiences that render Mercury both programmable and intelligent. This position is ideal for individuals with a background in API and AI development who recognize the potential of making banking programmable as one of today's most intriguing product challenges. *Mercury operates as a fintech company and is not an FDIC-insured bank. Banking services are provided through Choice Financial Group and Column N.A., Members FDIC. Key Responsibilities: Lead the roadmap for Mercury's API, transitioning it from niche, read-heavy usage to a robust platform that empowers customers to innovate on top of Mercury. Formulate Mercury's strategy for engagement with the broader ecosystem of AI tools and developer platforms, determining capability exposure, integration prioritization, and our standing in agentic workflows. Envision how AI can transform customer interactions with their finances within Mercury, from asking questions about their business to executing actions autonomously. Gain a comprehensive understanding of how Mercury's most technical customers currently utilize our API and identify unmet needs. Collaborate with engineering teams to make informed technical decisions regarding API design, data access, and capabilities, ensuring clear communication and understanding. Work closely with Mercury’s growth and partnerships teams to position our API and AI products as key competitive advantages in customer acquisition and retention. Thriving in a fast-paced environment where leadership is deeply invested in this domain and expects innovative thinking and rapid execution. Qualifications for Success: A genuine enthusiasm for the evolving landscape of AI and its implications for financial technology.

Join Plaud Inc. as an Agent Product Manager!At Plaud, we're on a mission to revolutionize the way professionals enhance their productivity. As the creator of the world's most trusted AI work companion, we empower over 1.5 million users globally with innovative note-taking solutions. Our focus is to amplify human intelligence through advanced interfaces and infrastructure that efficiently capture, extract, and utilize insights from everyday interactions.Based in the heart of San Francisco, Plaud Inc. is a Delaware-incorporated company that merges cutting-edge hardware and software to redefine human-AI collaboration. We take data security seriously, adhering to ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 standards to ensure top-notch privacy protection for our users.Explore more about us at Plaud.ai and stay connected through our social media channels including Instagram, X, Facebook, LinkedIn, and YouTube.

Role Overview Hightouch is hiring a Product Lead to guide the Agentic Ads Platform. This person will shape product vision and strategy, working closely with teams across the company. The Product Lead will help deliver a strong advertising experience for clients and play a central part in product development. What You Will Do Define and refine the direction of the Agentic Ads Platform Collaborate with engineering, design, and other teams to move projects forward Use data and customer feedback to improve platform features and user engagement Ensure the platform meets high standards for client experience Location This role is open to candidates in San Francisco, New York, or remote locations.

About StradaStrada is revolutionizing the insurance landscape by creating a seamless operating layer for AI-driven insurance solutions.Our innovative platform deploys expert AI agents to manage customer interactions across various channels including calls, texts, emails, and chat, effectively handling essential front-office operations such as policy servicing and claims intake. Unlike generic AI platforms, Strada specializes in insurance, providing unmatched domain expertise and product depth.Supported by Y Combinator and leading investors, Strada automates millions of customer interactions for major insurers, MGAs, and brokers, representing over $10 billion in annual premiums. As the industry shifts from experimentation to large-scale AI deployment, we are determined to lead the way.As a compact and dedicated team based in San Francisco, we are already integrated into the production systems of sophisticated insurance firms. If you're eager to tackle challenging problems and help shape the future of a significant industry, we'd love to hear from you.Why Insurance?Insurance plays a critical role in supporting the global economy, enabling businesses to operate, families to recover from adversity, and industries to manage risk. Yet, the operational methods of insurance have remained stagnant for decades, heavily relying on phone calls and outdated systems.We are developing AI solutions that can be integrated into these processes, enhancing efficiency and intelligence dramatically. This is a market valued at over $300 billion that is primed for disruption.The RoleWe are seeking a Founding Product Manager to spearhead AI agent development, which is at the heart of Strada's mission. This role will bridge customer operations, AI capabilities, and product strategy to define and deliver AI agents that manage real insurance workflows effectively.This is not your typical PM position; you will be actively involved in customer interactions, designing workflow evaluations, optimizing prompts, and collaborating with engineers to bring products to market. You will oversee the entire product lifecycle, from conception to post-launch evaluation of success.As a founding member, your insights will directly influence our product roadmap and market approach with AI agents.

Role Overview Hinge Health is hiring a Lead Product Manager to guide Agentic AI projects from our San Francisco headquarters. This position focuses on developing and launching AI solutions designed to improve patient engagement and outcomes. What You Will Do Drive the vision, strategy, and execution for Agentic AI products. Work closely with engineering, design, and other teams to build and deliver AI features that support patient needs. Shape the product roadmap, ensuring technology aligns with customer requirements. Lead collaboration across functions to bring innovative AI solutions to market. Location This role is based at Hinge Health headquarters in San Francisco.

Join Us in Revolutionizing HealthcareAt Assort Health, our mission is to ensure that exceptional healthcare is accessible anytime, anywhere, for everyone. We strive to create an effortless and connected healthcare experience — where patients receive quick answers, clear communication, and seamless access to care. Our innovative platform, driven by AI, is designed to embrace the complexities of healthcare while catering to each provider’s unique needs.We are proud to present Assort as the most comprehensive patient experience platform powered by specialty-specific agentic AI. Our omnichannel AI agents seamlessly integrate with EHR/PMS systems and complex provider preferences, significantly reducing lengthy hold times and inefficiencies that hinder patients from obtaining the care they require.Since our launch in 2023, we have successfully managed over 100M+ patient interactions, decreasing average hold times from 11 minutes to just 1 minute. Our platform currently handles calls for thousands of providers, boasting an impressive 98%+ resolution rate and 99% scheduling accuracy. Patient satisfaction ratings average 4.5/5 across 52K reviews, and we are proud to report a 20× revenue growth in 2025. With rapid scaling, we are expanding our reach across the entire healthcare industry.About the RoleWe are in search of an Agent Product Manager to assist us in supporting our anticipated growth to over 1 million patients on our platform within the next 9 months.We seek a proactive self-starter who is adaptable, capable of cultivating strong relationships with our customers, and skilled in building and scaling processes and strategies from the ground up. You will have significant autonomy and must thrive in ambiguous situations with an entrepreneurial mindset.Your responsibilities will include developing and managing the operations behind our AI solutions. This involves guiding healthcare organizations through the onboarding process with our products, identifying future development needs, and establishing foundational processes that address account needs, billing navigation, and UX feedback, ultimately enabling our scalability.As you progress, you will evolve into a player-coach role, contributing to our operational framework while mentoring team members around you.We are well-funded and offer competitive compensation, generous equity, and standard health benefits.

About the Role Aircall is looking for a Product Designer focused on AI Agents to help shape the next generation of user experiences. This role is based in our San Francisco office. What You Will Do Design clear, intuitive interfaces for AI-powered products Work closely with engineers, product managers, and other partners to deliver solutions that feel natural and look polished Ensure every interaction with our AI Agents is user-friendly and visually consistent

Mercury is looking for a Senior Product Marketing Manager to focus on API and Agentic Banking. This role is open to candidates based in San Francisco, New York, Portland, or working remotely from Canada or the United States. Key responsibilities Develop product stories that highlight the value of Mercury’s API and Agentic Banking offerings. Design and run go-to-market strategies for both new and existing products. Collaborate with engineering, sales, and customer success teams to align product direction with what the market needs. Create messaging that drives product adoption and connects with customers. Team collaboration This position works closely with cross-functional groups to help ensure Mercury’s products meet and aim to exceed customer expectations.