Product Expert at Hex Technologies | San Francisco

About the Role Hex Technologies is rapidly expanding! We are seeking a dedicated Product Expert to guide and empower our customers, ensuring they achieve success with Hex. Our mission is to create a product that delivers real value to our users. As a Product Expert, your contributions will be pivotal in this journey. Our users possess analytical skills, often being Data Scientists or Analysts proficient in SQL and Python. You will engage with them, addressing their inquiries, teaching them about Hex's functionalities, and gathering their feedback. Additionally, you will help develop the tools necessary to scale our customer support effectively as our user base grows. In this role, you will leverage your analytical skills and develop a deep understanding of user needs to provide exceptional support. You will collaborate closely with Sales, Product, and Customer teams to comprehend our users better, articulate Hex's unique features, and convey insights about user requirements for an analytics data platform. This position transcends traditional support roles; you will delve into technical challenges, assist users with complex workflows, and creatively utilize Hex to resolve their issues. For more insights into our Customer team, please visit our team page!

About the RoleHex Technologies is seeking a passionate Product Manager to join our dynamic team and contribute to the evolution of how teams engage with data. As a product-led organization complemented by an effective sales strategy, you will delve into product intricacies while collaborating with our sales team to ensure market success.In this role, you will spearhead the development of our analytical features, including notebooks, dashboards, and conversational AI interfaces. Following the successful launch of our AI innovations such as Threads and the Notebook Agent, you will help maintain our momentum and drive further advancements.

Peregrine Technologies, supported by top-tier investors from Silicon Valley, empowers public safety organizations, governments at all levels, federal agencies, and private institutions to tackle societal challenges with unprecedented speed and precision. Our innovative AI-enabled platform transforms fragmented data into actionable operational intelligence, enabling swift access to critical information that enhances decision-making and improves outcomes across various touchpoints. Today, Peregrine proudly serves hundreds of clients across over 30 states and two countries, impacting more than 125 million individuals, and we are on a path to amplify our influence as we expand into the enterprise market and internationally.Role OverviewWe seek dynamic and results-driven Product Managers who can navigate between intricate technical details and high-level strategic requirements as our user base, use cases, and data sources grow at an accelerating pace. Our Product Managers act as the crucial link between engineering, design, customers, and the wider business, managing projects from conceptualization to execution.As a Product Manager, you will:Facilitate communication between business and product teams, ensuring seamless collaboration.Lead projects to successful completion, overseeing everything from detailed wireframing and daily management to establishing long-term objectives and monitoring key performance indicators.Own the product roadmap, incorporating insights from leadership, business development, post-sales, design, and engineering.About YouA compassionate listener who values user feedback.A strategic thinker with strong business acumen capable of aligning tactical decisions with the overarching vision.A skilled communicator, both written and verbal, who can convey complex ideas and influence stakeholders.An individual who prioritizes tasks effectively to manage deadlines, resources, and expectations.Comfortable with data analysis, integrating quantitative insights with qualitative perspectives.A quick learner who can independently develop technical concepts into innovative solutions.Qualifications5+ years of experience in product management, particularly in B2B SaaS environments within high-growth companies.Bachelor’s degree in a technical field or equivalent professional experience.

About the RoleSince its inception in August 2021, Hex Technologies has been on a journey to establish a formidable Sales team that has significantly expanded our customer base. We are excited to continue our momentum in the market and are in search of a passionate Sales Development Representative (SDR) to enhance our Sales organization.The ideal candidate will focus on both inbound and outbound leads targeting Mid-Market and Enterprise companies. Our remarkable success in this sector reflects our commitment to making this a central aspect of our growth strategy.As an SDR, you will report directly to our Head of Sales Development and play a pivotal role in converting leads from targeted outbound accounts, events, trials, webinars, and more into a robust qualified pipeline.This is a hybrid role (2-3 days/week) based in one of our offices in San Francisco or New York City.Your Daily Responsibilities:Qualify new leads and drive pipeline growth in your assigned territory.Gain deep insights into customers' business challenges and effectively position Hex as the optimal solution.Collaborate with Account Executives and Sales Engineers to conduct discovery calls and product demos.Enhance conversion rates to S1 pipeline by crafting targeted, personalized outreach to prospects.Schedule qualified meetings for our Mid-Market and Enterprise Account Executives.Work closely with the Demand Generation team on tailored campaigns.Develop, test, and refine effective sales tactics.Contribute to the scaling of the SDR function at Hex.Provide valuable feedback to engineering, product management, and marketing teams.Generate and deliver accurate sales forecasts.About You:To excel in this role, you should possess:Experience as an SDR with a focus on technical products (engineers or data end users).Outstanding communication skills.Ability to conduct thorough prospect research and personalize outreach.An iterative mindset, comfortable with experimentation and learning from failure.Enterprise experience is a plus but not mandatory.A genuine curiosity and passion for the data and analytics domain.Capability to manage a high-volume pipeline of opportunities.Willingness to learn basic SQL if not already familiar.A team-oriented attitude, with a strong ability to collaborate with cross-functional teams including product management, account executives, engineering, and customer success.

About the RoleSince launching our sales team in August 2021, Hex Technologies has rapidly expanded its customer base and is building a high-performing sales organization that is poised for further growth.We are on the lookout for a dynamic Account Executive to join our SMB/Mid-Market Sales team, focusing on businesses with up to 250 employees. With our recent success in attracting customers in this segment, we are committed to making SMB accounts a key component of our growth strategy.In this position, you will report directly to our SMB/Mid-Market Sales Leader and will be responsible for strategizing and executing plans to close new business while expanding our offerings to existing clients.Your Daily Responsibilities Will Include:Generating new pipelines and driving revenue within your designated territory.Gaining a deep understanding of your customers' business challenges and effectively positioning Hex as the solution.Collaborating with Sales Engineering to conduct discovery sessions and product demonstrations.Overseeing the sales cycle from lead generation to qualification and closing deals while consistently meeting or exceeding sales targets.Providing valuable feedback to engineering, product management, and marketing teams.Creating and delivering accurate sales forecasts.About YouTo thrive in this role, you will need:A minimum of 1 year of full-cycle SaaS sales experience, with a proven track record in achieving sales targets in a lead-generation role, particularly within the technical software domain including data, data science/machine learning, or analytics.The ability to understand and communicate complex technical concepts.Confidence in discussing the challenges faced by data practitioners in their daily operations.A genuine passion for the data and analytics field.Strong capability in managing a substantial pipeline of high-velocity opportunities.A willingness to learn basic SQL if not already familiar.A collaborative spirit and the ability to work effectively with cross-functional teams, including product, engineering, and customer success.Comfort in a fast-paced, often ambiguous work environment.A fondness for giving and receiving constructive feedback.This position offers a hybrid work model (1-2 days per week in-office) based out of our San Francisco or New York City office.

About OmniOmni is a cutting-edge business intelligence and embedded analytics platform designed to empower customers by enabling them to explore, understand, and act on their data insights.With our headquarters in San Francisco and additional hubs across EMEA and APAC, we are supported by prominent investors such as ICONIQ Growth, Theory Ventures, First Round Capital, Redpoint Ventures, Google Ventures, Snowflake Ventures, and Databricks Ventures.About the RoleWe are on the lookout for a dedicated Product Expert to deliver exceptional technical support to our clients. In this role, you will leverage your expertise in SQL, data analytics, and the Omni platform to assist customers in overcoming data challenges, mastering best practices, and effectively navigating our solutions. As the face of Omni, you will represent our clients' interests internally and provide them with personalized attention while addressing their needs.At Omni, we pride ourselves on delivering stellar, high-touch technical support throughout the customer journey, and the Product Expert plays a pivotal role in enhancing the customer experience!Your Responsibilities:Deepen your expertise in the Omni product and its best practices.Support our customers, potential clients, and partners through Slack, serving as the frontline resource as they explore the product.Deliver proactive, positive, and above-and-beyond technical support, uncovering innovative solutions that address the underlying questions posed by users.Stay informed about the latest product enhancements and the development roadmap.Advocate for customer needs during internal discussions with the Product and Engineering teams.Collaborate with Solutions Engineering to detect trends and recommend product improvements and tooling solutions to enhance the customer experience.Share insights on actual usage across departments to inform product development and marketing strategies.Document feature requests and reproduce and report any bugs identified by Omni users.Contribute to our community site by sharing design patterns, solutions, and troubleshooting guides to facilitate self-service for users.

About the RoleJoin the Controller team at Hex Technologies, where we are laying the crucial groundwork necessary to make our platform ready for enterprise-scale operations. You'll be instrumental in developing features related to authentication, authorization, security, compliance, public APIs, and auditability. As a valued member of this agile team, your work will span the entire technology stack—from crafting intuitive front-end experiences to building robust backend services. Your contributions will help empower some of the world’s leading organizations to confidently adopt our platform. You will also define technical standards for security, observability, and reliability, unlocking pathways for enterprise growth.A few exciting projects you might work on include:Designing seamless end-to-end solutions for user-based and role-based data access using OAuth mechanisms, fostering collaboration.Creating secure, developer-friendly public APIs that enable enterprise administrators to programmatically handle user provisioning, access management, and governance at scale.Developing powerful yet user-friendly admin workflows for permissions, auditability, and compliance, allowing IT teams to navigate complex organizational structures smoothly.What You Will DoIn this role, you can expect to undertake the following:Develop features such as claimed domains to support secure automated provisioning and identity governance across large enterprises.Design and implement an advanced access control system, including role-based access control (RBAC), request/approval workflows for administrators, and tiered admin roles that cater to complex organizations.Expose these capabilities through secure public APIs, empowering enterprise admins to weave provisioning, governance, and audit into their existing workflows.Oversee full-stack product changes from backend policy enforcement to admin-facing workflows, ensuring that enterprise features are intuitive, reliable, and secure.Collaborate with the wider Hex team to propose and implement designs for scalable, well-architected systems.

Join latent as a Product Manager and play a pivotal role in shaping our innovative product offerings. You will collaborate with cross-functional teams to define product vision, strategy, and roadmap while ensuring market success.In this dynamic position, you will leverage your analytical skills to gather insights, prioritize features, and drive product development from concept to launch. Your expertise will be critical in enhancing user experiences and achieving business objectives.

About Plaud Inc.Plaud is on a mission to create the most reliable AI tool for professionals, enhancing productivity and performance through innovative note-taking solutions that have gained the trust of over 1,500,000 users globally since 2023. Our goal is to amplify human intelligence by developing next-generation infrastructure and interfaces to effectively capture, extract, and utilize insights based on what individuals say, hear, see, and think.As a Delaware-incorporated enterprise based in San Francisco, Plaud is at the forefront of human-AI collaboration through a unique hardware-software integration. With compliance to ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031, we prioritize the highest standards in data security and privacy protection.Discover more about us at https://www.plaud.ai and stay connected via our social media channels on Instagram, X, Facebook, LinkedIn, and YouTube.Why You Should Join UsAt Plaud, we are defining the future of human-AI interactions and creating tools that harness intelligence from diverse human inputs.Experience working with a rapidly growing, profitable company that achieved a $250 million revenue run rate within just three years.Help shape the next-generation paradigm for human-AI interaction.Engage with advanced AI tools tailored for professionals and play a pivotal role in our global expansion.Collaborate with a team that values innovation, teamwork, and customer success.Advance your career in a culture that promotes continuous learning and development.

At Hex Technologies, our success hinges on our ability to attract and nurture a top-tier team. As our Recruiting team rapidly grows in size and capability, we are in search of a dynamic Technical Recruiter to play a pivotal role in shaping and scaling our Engineering, Product, and Design divisions. As a member of our high-performing recruiting team, you will oversee the full-cycle recruiting process to secure outstanding technical talent. Your expertise will drive our mission to build an exceptional workforce.

About ReductoAt Reducto, we empower AI teams to seamlessly ingest real-world enterprise data with unparalleled accuracy. Our innovative solutions unlock vast amounts of enterprise data—ranging from financial statements to health records—previously trapped in unstructured formats like PDFs and spreadsheets. By training vision models to interpret documents as humans do, we enable the development of products, training of models, and automation of processes at scale.Having experienced exponential growth, with a remarkable 7x year-over-year revenue increase, we collaborate with hundreds of companies, including leading AI teams such as Harvey, Vanta, and Scale, as well as major enterprises like FAANG and top trading firms.Backed by over $100 million from top-tier investors including A16z, Benchmark, and First Round Capital, we are in search of a talented Product Engineer to join our dynamic team.The RoleAs a Product Engineer, you will be instrumental in developing features that empower our customers to design, build, test, and evaluate their essential document workflows. Our mission is to democratize access to document data for everyone, regardless of their technical background. You will contribute to creating a comprehensive product suite that spans from document storage to the seamless export of parsed data for various applications. Your work will encompass everything from interactive document viewers to data extraction workflows, crafting user experiences that simplify complex AI functionalities.

About UsAt Squint, we are dedicated to creating technology that truly impacts the world. Unlike many tech companies that cater solely to digital-first industries, we focus on empowering the 80% of the global workforce that is essential to daily operations: frontline manufacturing operators. From the production of soda cans to tires, toothpaste to chocolate bars, and everything in between, these individuals are the backbone of what we use every day. Our innovative platform revolutionizes manufacturing processes by integrating AI and AR capabilities, providing what we refer to as "agentic manufacturing" — empowering every team member to make informed, real-time decisions using practical AI tools.Proven Impact with Industry LeadersOur technology is trusted by Fortune 500 companies across the Automotive, Consumer Packaged Goods, and Life Sciences sectors. These organizations rely on Squint to harness and activate their critical operational expertise, leading to tangible results: reduced downtime, minimized waste, and enhanced productivity at scale.Backed and Built by the BestWe have successfully raised a $40 million Series B at a valuation of $265 million, supported by distinguished investors including Sequoia Capital, Menlo Ventures, TCV, and The Westly Group. Our co-founders have been recognized in Forbes' 30 Under 30 for Manufacturing and Industry, and Fast Company has named us one of the most innovative augmented and virtual reality companies of 2025.About the JobWe are on the lookout for a Product Manager who will take ownership of key product areas within the Squint platform. In this role, you will develop tools that enable frontline operators to excel in their work. This position is perfect for someone who thrives in uncertain environments, operates with urgency, and is passionate about addressing the challenges faced by an underserved workforce.You will have direct access to customers, collaborate with an outstanding team, and have the chance to see the immediate impact of your work on manufacturing floors worldwide.What You’ll DoCollaborate with engineering and design teams to conceptualize, scope, and deliver features that genuinely delight customers — iterating quickly based on feedback.Transform your ideas into reality: prototype and test your concepts to ensure they meet user needs.

Join Visa Inc. as a Product Manager, where you will lead innovative projects that shape the future of digital payments.Your role will involve collaborating with cross-functional teams to develop and execute product strategies that enhance customer experience and drive business growth. You will analyze market trends and customer needs to identify new opportunities for product development.

About Bobyard Bobyard brings advanced technology to the construction sector, aiming to make cost estimation much faster and more accurate. Our automated takeoff platform uses computer vision and natural language processing to streamline workflows that have long relied on manual processes. Backed by investors including 8VC, Primary, and Pear, Bobyard is building new software for the built environment. The team is growing, and we're looking for people ready to help shape the next phase. Role Overview: Product Manager This full-time, in-person position is based in San Francisco. The Product Manager will work closely with the CEO to set and execute the product roadmap as we expand our customer base. The role centers on building products that truly fit customer needs and keeping Bobyard ahead in a competitive market. Key Responsibilities Understand customer workflows in depth Work with the founder to define product vision and roadmap Develop, iterate, and validate new features and products Coordinate with engineering and UI/UX teams to bring ideas to life Collaborate with marketing and sales to communicate product direction What We Look For Self-starter who takes a hands-on approach Quick to learn and creative in solving problems Strong work ethic and genuine drive; this role is demanding Highly organized, able to juggle varied customer needs Compensation and Benefits Salary target: $120k - $150k, plus equity options Work with a focused, motivated team Chance to help build a company with real impact Bobyard is several years ahead of the competition in model sophistication and serves a large, underserved market. For those ready to help maintain this lead and improve customer outcomes, we'd like to connect.

Join Block, Inc. as a Product Partnerships Manager, where you'll spearhead collaborations that enhance our product offerings and drive growth. This pivotal role involves building and nurturing relationships with external partners to create innovative solutions that align with our strategic objectives.You will work closely with various internal teams, including product development, marketing, and sales, to ensure successful integration of partner solutions. Your expertise will help shape the future of our offerings and deliver exceptional value to our customers.

Join us on-site in the vibrant Dogpatch neighborhood of San Francisco!Giga has recently secured a $61M Series A funding round and has established partnerships with notable clients, including DoorDash. We are on a mission to revolutionize customer experience with our cutting-edge AI agents that possess emotional understanding, instant issue resolution capabilities, and scalability for the largest enterprises globally.This is a pivotal moment for Giga as we are poised to expand our horizons. Our ambition is to become the premier AI platform for comprehensive enterprise automation, leveraging our advanced voice superintelligence. To realize this vision, we are seeking exceptional engineers to join our team.Our work impacts millions of individuals daily, and our engineers are empowered to make a significant difference. This unique opportunity comes with the backing of visionary founders, proven commercial success, and a clear trajectory towards becoming a generational company. Here’s more about us:Voice AI startup Giga raises $61M Series ADoorDash and Giga PartnershipAt Giga, we are trusted by the largest B2C brands, like DoorDash, to manage their complex support and operations workflows across voice, chat, and email. If this resonates with your aspirations, we invite you to apply!Role OverviewWe are seeking a Product Manager to spearhead our initiative to automate 98% of enterprise support and operations workflows. In this role, you will be responsible for pivotal components of our AI agent platform—developing products that empower self-improving agents to tackle increasingly complex situations autonomously.You will work at the confluence of state-of-the-art AI technology and enterprise-grade product development: defining the learning mechanisms for agents from every interaction, orchestrating multi-party workflows across voice and chat, and extending our platform into regulated sectors such as healthcare and financial services.This position requires a strategic thinker who can navigate AI product strategy while also delving into the technical intricacies of real-time orchestration, emotional intelligence, and enterprise compliance.

Join Luminance, a trailblazer in Legal-Grade™ AI for enterprises, where innovation meets opportunity. Backed by prestigious venture capitalists and recognized as one of the ‘Most Promising Private AI Companies in the World’ by Forbes and among the ‘Fastest Growing Companies in America’ by Inc. 5000, Luminance is transforming the landscape of the legal profession globally. We are on the lookout for passionate Product Specialists who are eager to provide unparalleled expertise to both prospective and existing customers, ensuring a smooth integration of Luminance’s technology into their operations.Are you inquisitive, self-assured, and ready to embark on a rewarding technological career? As a Product Specialist, you will be instrumental in guiding businesses worldwide in understanding and adopting groundbreaking AI technology. This entry-level position offers you the chance to collaborate with senior teams from a diverse array of organizations, including multinational law firms, manufacturers, global retailers, and pharmaceutical leaders. You will be at the forefront of customer engagement, learning to translate intricate technological concepts into tangible business value.Your role will involve supporting the Sales team in acquiring new clients. By leveraging your comprehensive knowledge of our technology, you will showcase its benefits, particularly within the legal sector. During the Pre-Sales Proof of Value (trial) phase, you will assist potential clients in navigating their projects and use cases, providing expert insights to demonstrate the significant impact of our AI solutions.In addition to focusing on new business acquisition, you will work closely with the Customer Success and Support teams to enhance existing customers' experiences and maximize their return on investment with our platform.

Nuna works to make high-quality healthcare accessible and affordable for everyone. The team addresses major challenges in the US healthcare system with creative solutions and a strong sense of purpose. Guided by a deep understanding of data, modern technology, and compassion, Nuna aims to discover what truly works in healthcare and why. The company values learning from both successes and setbacks. Over the past decade, Nuna has built a solid reputation in B2B healthcare, helping shift the industry toward rewarding providers for positive outcomes. Drawing on diverse backgrounds, Nuna is now developing a consumer app, an AI-powered healthcare companion designed to support people with chronic conditions through gamification and social features. Nuna was recently chosen to join the Centers for Medicare & Medicaid Services (CMS) Health Tech Ecosystem, a public-private initiative focused on transforming healthcare for Americans. The Design Team at Nuna The design team shapes the character, tone, and visual quality of Nuna’s products. Designers here create experiences that feel intuitive and engaging. In this role, visualization skills and the ability to quickly iterate on ideas are essential, as is working closely with other teams to keep everyone aligned. Product Designers at Nuna blend leadership and hands-on work to improve both design practices and the products themselves. This visible position involves frequent collaboration across functions and calls for empathy with patients’ healthcare and wellness experiences. What You’ll Do This role plays a key part in shaping and launching Nuna’s experiences for patients and providers. Responsibilities include: Designing AI-first, consumer-focused applications and improving patient and provider interactions. Defining clear, compelling experience designs that balance the needs of all stakeholders. Championing user-centered design by using both quantitative and qualitative UX research, along with competitive analysis, to inform product decisions.

Role overview The Product Counsel at Delinea in San Francisco, CA, plays a key part in supporting the legal team. This role centers on guiding product development, ensuring compliance, and managing intellectual property matters. Collaboration is essential, as the Product Counsel partners with teams throughout the company to help products align with legal and regulatory standards. What you will do Advise on legal considerations during product development and product launches Assist with compliance efforts for Delinea’s products and services Respond to intellectual property questions and address related concerns Work with engineering, product, and other business teams to identify legal risks and suggest practical solutions Location This position is based in Delinea’s San Francisco office, which serves as a central location for the legal and product teams.

The Role Hex Technologies is on the lookout for a visionary and collaborative Head of Brand Design to spearhead our branding efforts. As we aim to establish a generational company in the data and analytics industry, your expertise in strategic design and brand development will be pivotal. At Hex, design is not just a function; it is a core value that drives our identity. While we have cultivated a solid brand presence over the years, we are eager to elevate it to iconic status, creating something uniquely recognizable. This role operates at the nexus of brand strategy, product development, and market outreach. You will be responsible for shaping and communicating Hex’s long-term brand vision, ensuring it resonates across all channels. As a key member of our design culture, your commitment to creative excellence will be celebrated and supported at the highest levels of leadership. This is a dynamic, hands-on leadership position where you will set ambitious goals and inspire your team to deliver outstanding work. Learn more about Design at Hex. What You’ll Do Define & Evolve the Brand Vision Lead the evolution of Hex’s visual identity and brand system. Translate corporate strategy and product positioning into a compelling brand narrative that engages technical, data-driven audiences. Maintain consistency and clarity across all marketing channels, including web, campaigns, events, social media, and sales materials. Collaborate closely with the Product Design team to ensure a unified experience across product and brand. Build & Lead the Brand Design Function Grow and manage a small, high-impact Brand Design team responsible for web design, product launches, campaigns, and creative storytelling. Recruit and nurture a talented team of brand designers. Cultivate a culture of craftsmanship, agility, and constructive critique. Drive Cross-Functional Impact Collaborate with Marketing, Product Marketing, Growth, Sales, and Product teams to ensure cohesive storytelling. Enhance product launches and major campaigns through strong creative direction. Support executive communications and high-profile initiatives. Advocate for high-quality design and compelling storytelling throughout the organization. Work closely with Product Design and Engineering to create a seamless user experience.