Product Designer - Join Koah Labs in San Francisco

About Koah LabsAt Koah Labs, we are revolutionizing the advertising landscape with our innovative AI-driven ad formats that seamlessly integrate across various platforms. Whether in a chat application, on a website, or within an email, our ads blend effortlessly into the user experience, enhancing engagement while providing value to advertisers and publishers alike.Our AI technology empowers advertisers to create effective ads in real-time, optimizing for the best formats and content tailored to specific surfaces. Backed by Theory Ventures, we are already making a significant impact in AI applications that serve millions of users, following our successful Series A funding.About the RoleWe are seeking a talented Product Designer who will be responsible for enhancing both advertiser and publisher experiences within our ecosystem. This role will focus on developing the creative tools, dashboards, and integration processes that empower users on both sides of our marketplace.On the advertiser front, you'll design solutions that enable campaign agents to efficiently handle creative generation, format selection, and goal optimization, allowing advertisers to focus on their strategic objectives.On the publisher side, you will craft the SDK integration experience, guiding publishers on how to set up their surfaces, configure preferences, and derive value from Koah's offerings.Additionally, you will play a pivotal role in shaping our ad format system, ensuring that formats are adaptable and render effectively across various surfaces.What You'll DoDesign the end-to-end advertiser experience, including campaign creation, AI-assisted creative tools, and reporting functionalities.Facilitate collaboration between advertisers and campaign agents to scale ad creative production and deployment.Craft the publisher integration experience, focusing on SDK onboarding, surface configuration, and performance metrics.Contribute to our ad format library, ensuring formats adapt proficiently to various rendering contexts.Connect the user journey across advertiser tools, publisher surfaces, and end-user ad experiences.You Might Be a Fit IfYou have a system-oriented mindset and can balance user needs with a long-term product vision.You possess experience designing for multi-sided products such as marketplaces, developer tools, or ad platforms.You are enthusiastic about creating AI-enhanced workflows, beyond traditional design paradigms.

About UsAt Koah Labs, we are revolutionizing the advertising landscape by creating an ad network designed for the next generation of AI-driven products. Our mission is to empower publishers to optimize monetization while enabling advertisers to connect with their target audience efficiently and with respect for user privacy and experience.Based in the vibrant city of San Francisco, our cohesive team consists of experts with backgrounds from prestigious companies like X, Apple, and Meta, as well as from successful startups. We have secured funding from top-tier investors and are experiencing rapid growth, gaining significant traction on both publisher and advertiser fronts.Joining Koah Labs means becoming part of a foundational team where your contributions will directly influence our product and the broader ecosystem we are building. We value speed, high trust, and a commitment to excellence in our work.Our Technology StackInfrastructure: Terraform, AWS, LGTM (Loki, Grafana, Tempo, Mimir), Tailscale, CloudflareData Management: PostgreSQL, ClickHouse, Redis, Kafka, PythonCore Application: Ruby on Rails, React, TypeScriptSDK Development: iOS, Android, Web, Flutter, React NativeYour RoleCollaborate within the product engineering team to leverage data and causal reasoning for product decision-making.Design, implement, and evaluate experiments, analyzing outcomes for actionable insights.Elevate engineering practices by promoting data-driven decision-making and a thorough understanding of key business metrics.Employ rigorous statistical analysis and modeling to transform extensive marketplace data into impactful tools and insights that guide product strategy.Are You the Right Fit?You possess an advanced degree in Physics, Computer Science, Mathematics, Statistics, Engineering, or a related discipline.You thrive on tackling complex challenges, formulating testable hypotheses, and conducting research that drives meaningful business outcomes.You are committed to continuous learning and innovation, with a desire to challenge conventional thinking.You have strong capabilities in mathematical and statistical modeling.You excel in communicating your findings to both technical and non-technical stakeholders.

About UsAt Koah Labs, we are pioneering the advertising network that will drive the future of AI-native products. Our mission is to empower publishers in monetization while enabling advertisers to effectively reach their target audiences, all without sacrificing speed, user experience, or privacy.We are a passionate and close-knit team based in San Francisco, boasting a wealth of experience from industry leaders such as X, Apple, Meta, and various early-stage startups. With backing from top investors, we are rapidly expanding and gaining real traction on both the publisher and advertiser fronts.Joining Koah means becoming part of something transformative from the ground up. You will have the opportunity to ship code that influences not just our company but the broader ecosystem we are building. We prioritize speed, trust, and a deep commitment to our craft.Our Technology StackInfrastructure: Terraform, AWS, LGTM (Loki, Grafana, Tempo, Mimir), Tailscale, CloudflareData Technologies: PostgreSQL, ClickHouse, Redis, Kafka, PythonCore Application: Ruby on Rails, React, TypeScriptSDKs: Flutter, React Native, Android, iOSSample ProjectsDeveloping efficient algorithms for real-time bidding systems, leveraging current pricing literature.Creating and deploying regression models that predict end conversions based on demographic, audience, and semantic data.Utilizing privacy-preserving clustering techniques to categorize conversational data, enhancing advertiser outreach.Conducting comprehensive data analysis to uncover insights that can enhance our primary ad matching system, balancing both publisher and advertiser goals.

About KoahKoah is revolutionizing the digital advertising landscape as the Adsense for the generative AI internet. Our innovative platform enables seamless native advertising across any generative surface within digital products, including AI search engines and traditional web formats. By dynamically adapting layout, density, and tone, our ads ensure they integrate naturally into their environment. We harness the power of AI to enhance advertising experiences, delivering the right format with the right content in real time.Supported by Theory Ventures and actively engaging millions of users through AI applications, we recently secured our Series A funding.As the Chief of Staff, you will collaborate closely with the founders to tackle the most pressing challenges facing the business. Your role may involve diving into sales, shaping product strategy, developing internal tools, or optimizing operational workflows.This position is execution-focused, ideal for candidates who thrive on taking action and making things happen.Key ResponsibilitiesManage and finalize a pipeline of direct advertiser and agency partnerships.Develop an innovative ad sales strategy for a new format within a new category, focusing on customer retention and upselling.Establish our go-to-market strategy, including outbound efforts, pitch materials, pricing structures, and legal considerations.Leverage existing connections while nurturing new relationships with senior decision-makers at brands and agencies.Expand the ad sales team by recruiting and onboarding top-tier talent.Represent Koah at industry events and in critical market engagements.QualificationsHighly organized; you follow through on commitments consistently.A builder at heart, skilled in creating tools for personal and team use using platforms like Claude or Replit.Exceptional interpersonal skills; you can command respect among peers and senior leaders alike, emphasizing low ego and high curiosity.Aspirations of becoming a founder one day, seeking mentorship from a dynamic team comprising experienced engineers, sales professionals, former founders, and industry-leading product experts.Importance of This RoleYour efforts will focus on high-leverage initiatives, and you'll evolve into a pivotal voice in strategic discussions, contributing significantly to the direction of the company.

Join Pylon Labs and help shape the future of B2B Post Sales. Our innovative platform empowers top support and success teams at leading companies such as Hightouch, Merge, and Sardine to seamlessly manage customer support across multiple channels including Slack Connect, Microsoft Teams, Email, In-App Chat, and Slack Community—all from a single interface.At Pylon, we are creating a comprehensive system of record with a wide-ranging product that presents intricate design challenges. We recognize that exceptional design is crucial and serves as a key differentiator in our offerings compared to traditional players. This role is not merely about surface-level design; you will actively engage with customer feedback and collaborate with engineers to deliver significant features that rival entire product lines in other organizations. Being part of a startup environment, you will have the unique chance to establish the design vision and develop the design system for Pylon.Your Responsibilities:Deliver designs to the engineering team within your first week.Investigate and comprehend customer issues and feedback.Work in tandem with product and engineering teams throughout the project lifecycle (we prioritize collaboration over traditional waterfall methods).Collaborate closely with co-founders and peers to navigate both problem identification and solution development (as we do not employ product managers).Effectively communicate differing viewpoints and facilitate constructive decision-making.Conceptualize comprehensive user flows for new features.Create high-fidelity mockups and develop the UI/UX.Contribute to the design system development alongside Wendy, Ben, and Oliver, along with our engineering partners.Use analytics to validate design decisions.Qualifications:Located in, or willing to relocate to, San Francisco and enthusiastic about in-person collaboration.Highly organized, diligent, and capable of working efficiently.Passionate about experimenting with the product and suggesting enhancements.Compensation: The estimated salary for this position is approximately $200K USD, with adjustments based on experience and skills.

Join Pylon-Labs and shape the future of B2B Post Sales!Our innovative platform is trusted by top support and success teams at leading companies such as Hightouch, Merge, and Sardine. With Pylon, customer support is streamlined across various channels including Slack Connect, Microsoft Teams, Email, In-App Chat, and Slack Community—all managed seamlessly from one location.We are creating a comprehensive system of record that encompasses a vast surface area and presents intricate design challenges. We view design as a pivotal product differentiator, and this role will not involve mere pixel pushing. Instead, you will translate customer feedback into actionable insights and collaborate closely with engineers to deliver significant features that rival entire product lines from other firms. This is a unique opportunity to define the design vision and establish the design system for Pylon in an early-stage environment.Your Responsibilities:As a skilled product designer with a strong focus on visual design, you will be pivotal in our creative process.Within your first week, you will deliver designs to engineering for implementation.You will dive deep into understanding customer challenges and feedback.Work collaboratively with product and engineering teams throughout projects (we favor agile methodologies).Engage with cofounders and peers to navigate both problem-solving and solution development (our team operates without product managers).Foster open communication, present differing viewpoints, and facilitate constructive decision-making.Design comprehensive user flows for new features.Create high-fidelity mockups while considering UI/UX best practices.Collaborate with team members including Wendy, Ben, and Oliver to enhance our design system alongside engineering partners.Utilize analytics to validate your design decisions.Qualifications:Candidates must be located in or willing to relocate to San Francisco and be enthusiastic about working in person.You should demonstrate strong organizational skills, a diligent work ethic, and the ability to work swiftly.A passion for experimenting with the product and proposing enhancements is essential.

Join our dynamic team at unto-labs as a Product Engineer where you will be at the forefront of innovation. In this role, you will design, develop, and enhance our cutting-edge products while collaborating with cross-functional teams. Your contributions will directly impact the product lifecycle, from conceptualization to deployment.

Join unto-labs as a Creative Lead, where you will spearhead innovative projects, guiding our creative team to produce exceptional digital solutions. Your vision will shape our brand identity and enhance user experiences. If you are passionate about creativity and have a strong portfolio, we want to hear from you!

Join Pylon Labs and help shape the future of B2B Post Sales.Leading customer support and success teams from notable companies like Hightouch, Merge, and Sardine trust Pylon to enhance their operations.We are developing a comprehensive support platform, driven by conversational data and infused with intelligence, empowering our clients to manage their operations in real-time. Supported by industry giants such as Y Combinator, General Catalyst, and a16z, we proudly serve over 1000 B2B companies.As we expand our product offerings, including support platforms, AI tools, and account management solutions, we recognize the necessity for focused product management. Therefore, we are eager to welcome our inaugural Product Manager to our in-person team.Your RoleServe as the first Product Manager at Pylon.Take ownership of a product area rather than a single product, contributing to our compound startup environment.Immerse yourself in understanding a specific customer persona and prioritize their needs.Drive significant business outcomes, focusing on metrics such as ARR and enterprise customer acquisition.Collaborate across Product Development, Engineering, and Design teams to launch products while engaging with Product Marketing and Account Executives to align on strategic marketing and sales approaches.Engage with customers daily to gather insights and feedback.Ideally possess B2B experience, particularly in transitioning products from concept to launch.Note: This is not a project management role; we seek a proactive product thinker.Ability to articulate and advocate for your viewpoints in discussions, driving towards conclusions through constructive debate.QualificationsMust be located in or willing to relocate to San Francisco and enthusiastic about working in-person.Highly organized, diligent, and capable of working at a fast pace.A minimum of a few years of relevant experience in product management or related fields.

We are seeking a talented Senior Graphic Designer to join our dynamic team at Planet Labs. In this role, you will be responsible for creating visually stunning designs that communicate our brand’s mission and values. You will collaborate with cross-functional teams, transforming complex ideas into compelling visual narratives that resonate with our audience.The ideal candidate possesses a strong portfolio showcasing innovative design solutions and a keen eye for detail. Your work will help shape our visual identity and enhance our marketing efforts.

Join us in shaping the future of robotics through innovative product design.At Foxglove, we are at the forefront of robotics, transitioning from research environments to real-world applications across various sectors such as factories, warehouses, and autonomous vehicles. When robots encounter failures or unexpected behaviors, engineers depend on comprehensive data to identify and resolve issues effectively.We provide powerful observability, visualization, and data infrastructure tools that enable robotics and autonomous systems teams to manage, analyze, and enhance massive volumes of multimodal sensor data from operational systems. Our mission is to empower engineers with the insights they need to optimize robotic performance.We are seeking a talented Product Designer to become part of our dynamic design team at Foxglove. In this role, you will collaborate closely with engineers, product managers, and fellow designers to enhance and expand our web and desktop applications. Your contributions will span the entire product design process—from initial exploration and prototyping to delivering polished user interfaces and features—all while gaining a profound understanding of our users: engineers developing autonomous vehicles and robotics.Key ResponsibilitiesDesign and enhance features within Foxglove’s web and desktop applications.Work collaboratively with engineers and product managers to develop product solutions.Translate complex technical workflows into user-friendly experiences.Develop wireframes, prototypes, and high-fidelity user interfaces to convey design concepts.Engage in user research and integrate feedback from robotics engineers.Rapidly iterate designs based on product objectives, user input, and technical considerations.Contribute to our design system, ensuring consistency across the product suite.Ideal Candidate ProfileA minimum of 2 years of experience in product design.A compelling portfolio showcasing strong UX, interaction design, and visual craftsmanship.Comfortable designing technical and data-driven interfaces.Proficient in Figma and AI tools such as Cursor and Claude Code.Enjoys collaborating with engineers and cross-functional teams.Able to articulate design thought processes and welcomes constructive feedback.Eager to deepen knowledge in robotics, developer tools, and complex technologies.

About ChalkAt Chalk, we are revolutionizing the data landscape to fuel the next generation of machine learning applications. Our innovative platform dismantles the complexities and delays that have historically hindered ML potential. By integrating Rust-speed performance with user-friendly tools, we empower developers to excel. Top-tier companies rely on Chalk for essential tasks such as preventing fraudulent credit card transactions, verifying identities, and optimizing clean energy usage. Recently, we secured a $50 million Series A funding round, spearheaded by Felicis.About the RoleWe are in search of a talented Product Designer to shape the interaction experience for engineers, data scientists, and ML practitioners using our web and CLI tools.As a founding designer on our team, you will work in-office, full-time, and early in our journey—playing a pivotal role in defining our product, visual identity, interaction methodologies, and design standards from the ground up.You will collaborate closely with Chalk’s founders, engineers, and customers to convert intricate data infrastructures and workflows into seamless, user-friendly interfaces. If you thrive on transforming complex backend power into intuitive frontend experiences and are motivated to deliver designs on a weekly basis, we would love to connect with you.We welcome remote and hybrid work arrangements from our San Francisco, New York City, or Los Angeles offices.Your ResponsibilitiesEngage directly with engineers and founders to explore the problem landscape, establish requirements, prototype solutions, and deliver polished experiences (note that we do not have product managers).Take complete ownership of UI/UX, from initial concept to high-fidelity mockups and implementation.Proactively collect feedback from peers and users (primarily engineers and data scientists) to validate designs and iterate swiftly.Strike a balance between speed and refinement, prioritizing practical trade-offs to deliver quickly and learn effectively.Contribute to establishing the design system: components, patterns, and principles that will evolve with the team.Deliver designs ready for implementation within your first week.Your Qualifications5+ years of professional design experience.A portfolio that highlights your successful projects.Comfortable building user-centric designs for complex systems.

At Judgment Labs, we are at the forefront of developing Infrastructure for Agent Behavior Monitoring (ABM). Unlike traditional observability which primarily captures logging exceptions and latency, our innovative ABM technology identifies behavioral anomalies—such as instruction drifts and context retrieval loss—within scaled production environments.Numerous teams creating autonomous agents depend on Judgment to gain insights into their systems' post-deployment behaviors. Rather than responding reactively to incidents, our clients can analyze patterns across conversations and workflows, correlate regressions to specific interaction types, and accurately identify where reliability falters in their operational context.Recently, we successfully raised over $30M across two funding rounds in just five months. Our esteemed investors include top-tier firms and individuals such as Lightspeed, SV Angel, Valor Equity Partners, and many others.The Role:We are seeking a highly motivated Product Engineer with a minimum of 2 years of experience to join our dynamic team. This role is vital for expanding our product offerings to cater to growing customer demand while upholding our commitment to delivering an outstanding user experience in the fast-paced AI agent domain. We are looking for someone passionate about enhancing agent behavior and contributing to a product that is powerful yet enjoyable to use.What You’ll Do:Collaborate closely with our design team to develop new features and refine existing user flows based on user feedback.Engage with customers to capture their needs, gather insights, and propose new features.Develop core product features on both the front-end and back-end, including database interactions.Experiment with new features and technologies, delivering quick demonstrations for the team, and implementing promising solutions.Participate in product design reviews to ensure a high-quality and intuitive user experience.Why Judgment?Essential for Agents: Today's agents face challenges such as hallucination and drift in production. We are building the monitoring infrastructure that allows agents to improve autonomously.Driven to Succeed: Our small but mighty team of fewer than 20 operates with the efficiency of a larger team, delivering daily. You will collaborate with olympiad medalists, debate champions, and competitive athletes who all maintain the same intensity in building the company.

About the Sandberg Goldberg Bernthal Family FoundationThe Sandberg Goldberg Bernthal Family Foundation (SGBFF) is dedicated to fostering a more equitable and resilient world. We unite individuals through our impactful initiatives: LeanIn.Org, LeanInGirls.Org, OptionB.Org, and the Dave Goldberg Scholarship Program.Through our community, research-driven content, and transformative programs, we empower women and their allies to cultivate the skills, confidence, and networks necessary to achieve their fullest potential. We envision a world of equality, achievable through our collective efforts. While the primary focus of this role will be on Lean In, you will have the chance to influence multiple mission-driven initiatives.Role OverviewWe are on the lookout for a creative Product Designer to develop intuitive, visually stunning, and impactful experiences for our digital platforms. You will play a pivotal role in shaping the interactions of millions of women with Lean In's services, ensuring our offerings are accessible, engaging, and empowering.

About the RoleJoin our dynamic team as a Product Designer in People Innovation Labs at OpenAI. This engineering group is dedicated to revolutionizing talent acquisition and retention while empowering everyone to excel in their work.Our mission ranges from redefining recruitment processes to enhancing workplace culture through innovative systems and products. By integrating OpenAI's advanced models and fundamental principles into our workflows, we deliver a competitive advantage to our People Team. Our initiatives include pioneering projects like OpenHouse, our internal knowledge hub, alongside AI-driven automation and scalable recruitment tools. We are shaping the future of work at OpenAI, establishing a framework for AI to enhance productivity, culture, and innovation.In this position, you will work closely with Product and Engineering teams to ensure our efforts yield measurable business results.Your Responsibilities:Shape the design and product strategy for internal People products at OpenAI.Develop and launch high-quality products and enhancements, from initial concepts to refined prototypes.Collaborate with engineering, product management, AI research, and design colleagues to define both long-term vision and immediate goals.Conduct user research to gain insights into user needs and improve our products.Contribute to the ongoing evolution of our design system.Foster our design culture and support team growth.Ideal Candidate:Possesses 4+ years of experience delivering large-scale software products.Demonstrates a portfolio that highlights exceptional UX, UI, and interaction design skills with a commitment to quality.Enjoys unraveling complex interaction design challenges.Exhibits strong communication and storytelling capabilities.Thrives in ambiguous situations, transforming challenges into clear visions.Is enthusiastic about immersing in the AI research process to define the design and functionality of AI-first products.

Why Join Ivo?Navigating contract negotiation is often the most tedious, expensive, and challenging aspect of the contract lifecycle. Unfortunately, it hasn't become any simpler since the era of fax machines.With large language models now available, we have the capability to tackle numerous contract negotiation challenges efficiently and at scale. Our product stands out in the market, boasting an impressive 85%+ head-to-head trial win rate, and is trusted by some of the world's leading companies.Position Overview:We are on the lookout for a talented Product Designer to become part of our dynamic team in San Francisco. This is a unique chance to join us during our early growth phase, where you will play a significant role in defining Ivo’s product design, user experience, and overall design strategy. Collaborating closely with leadership, marketing, and engineering teams, you will create intuitive, user-focused designs that cater to our customers' needs. Ideally, you should possess a versatile skill set that includes product design as well as branding and marketing collateral design.

About UsAt Roadrunner, we are revolutionizing the CPQ software landscape that sales teams have struggled with for years. Rather than simply improving existing solutions, we are building a cutting-edge platform called PQA - Prompt, Quote, Approve, specifically tailored for enterprise needs and built on a modern data model that reflects current pricing dynamics.We are proud to be the first incubation of Kleiner Perkins since Glean, led by seasoned founders with a track record of successful exits, and a team of exceptional engineers with backgrounds from companies such as Snowflake, Databricks, Citadel, Meta, Robinhood, and Brex. Our headquarters is in San Francisco, and we are just beginning our exciting journey.Your RoleDefine the product's visual identity. You will ensure that every interaction, layout, and detail of the product feels deliberate and cohesive.Simplify complex workflows into intuitive UI. You will tackle intricate CPQ processes and present them in a user-friendly manner without overlooking the necessary complexity.Collaborate closely with engineers and end-users. Your role will involve working alongside engineers on dedicated projects, allowing for real-time decision-making and rapid feedback loops.Utilize AI tools for innovative design. You will influence how users engage with AI agents and leverage AI technology to streamline your design processes.Develop a robust design system. You will enhance our design system to enable a consistent and efficient UI delivery by both designers and engineers.Sample ProjectsCreating a quoting experience that allows Account Executives to configure complex multi-product deals in mere minutes instead of hours.Establishing the visual language and component patterns for approval workflows that manage multibillion-dollar transactions, where clarity is not optional.Advancing our design system to accommodate new product surfaces while maintaining a clean token architecture and a streamlined component library.Your QualificationsYou possess systems thinking skills, recognizing patterns across screens and prioritizing reusable components over one-off designs.You demonstrate high autonomy and a proactive builder's mindset — identifying design needs and addressing them independently.You have experience designing with AI tools to enhance your efficiency without compromising quality.

About MiddeskAt Middesk, we simplify the way businesses collaborate by streamlining business identity verification. Since our inception in 2018, we have been dedicated to transforming cumbersome, manual processes into efficient access to comprehensive, up-to-date data. Our innovative platform empowers companies across various sectors to confidently verify business identities, expedite customer onboarding, and minimize risk throughout the customer lifecycle.Originating from Y Combinator and backed by prestigious investors like Sequoia Capital and Accel Partners, Middesk has garnered recognition as an industry leader in business verification, being named to the Forbes Fintech 50 List and acknowledged by Liminal, a leading digital identity strategy firm.The Role:As a Senior Product Designer at Middesk, you will be instrumental in aiding businesses to maintain robust compliance standards and navigate risks with assurance. Your role involves crafting intuitive user experiences that equip customers to make informed compliance and risk decisions in highly regulated environments. Collaborating closely with cross-functional Product and Engineering teams, you will oversee the entire design process from initial discovery to final delivery, showcasing your expertise in design craftsmanship, systems thinking, and an inquisitive approach at every stage.We embrace a hybrid work model, anticipating 2 days per week in our San Francisco office. Ideal candidates should reside within a commutable distance, as we value the benefits of in-person collaboration and fostering strong team dynamics while accommodating flexibility whenever feasible.

Why Join Ivo?Contract negotiation is often seen as the most tedious, expensive, and challenging aspect of the contract lifecycle. Despite advancements, it remains a complex task, reminiscent of the days when fax machines were the norm.With the advent of large language models, we have the opportunity to address numerous contract negotiation challenges on a large scale. Our product stands out in the market, boasting an impressive ~80% trial win rate, and is quickly becoming an integral part of our users' workflows.Position Overview:We are in search of a talented Senior Product Designer to lead our design initiatives in San Francisco. You will be responsible for shaping the vision, strategy, and implementation of Ivo's design system while overseeing a dedicated team of designers. Collaborating closely with Product and Engineering, you will create a cohesive design framework that empowers product teams to iterate swiftly without compromising on quality, coherence, or design excellence.

Join Pylon Labs in shaping the future of B2B Support!Pylon is trusted by leading customer support and success teams from innovative companies such as Hightouch, Merge, and Sardine. Our all-in-one support platform harnesses the power of conversational data, enhanced with intelligence, enabling our clients to streamline their operations in real-time.Recently backed by YCombinator, General Catalyst, Bain, and a16z, we have secured our Series B funding and currently empower over 1000 B2B companies in their customer support and success initiatives.This position is strictly on-site in our vibrant San Francisco office; we do not offer remote or hybrid work options.