Platform Enablement Operations Manager

Join Waymo as a Platform Enablement Operations Manager, where you will play a pivotal role in enhancing our operational capabilities. In this dynamic position, you will lead and collaborate with cross-functional teams to drive the success of our innovative platform. Your expertise will be critical in streamlining processes and ensuring seamless operations, ultimately contributing to our mission of making transportation safer and more accessible for everyone.Your responsibilities will include managing operational workflows, analyzing performance metrics, and implementing best practices. You will also foster a collaborative environment that encourages creativity and innovation, ensuring that our platform remains at the forefront of technology.

Intercom is a pioneering AI Customer Service company dedicated to enhancing business interactions by delivering exceptional customer experiences.Our cutting-edge AI agent, Fin, represents the pinnacle of customer service technology, enabling businesses to provide seamless and outstanding customer support. When integrated with our Helpdesk, Fin transforms into a comprehensive solution known as the Intercom Customer Service Suite, which enhances support for complex inquiries requiring human intervention.Since our inception in 2011, Intercom has earned the trust of nearly 30,000 businesses worldwide, setting a new benchmark in customer service. We are driven by our core values, consistently pushing boundaries, operating with speed and passion, and providing exceptional value to our customers.What’s the opportunity?The Global Sales Organization at Intercom is rapidly evolving, and our GTM Enablement team is growing to meet this demand. Our mission is to empower the GTM teams by providing systems, processes, and strategic insights that maximize productivity and operational excellence.As a Senior GTM Enablement Manager, Operations, you will serve as a vital link between the sales team and cross-functional GTM partners (such as Revenue Operations, Monetization, Legal, and Systems) who shape the policies, tools, and procedures that influence sales performance. Your responsibility will include ensuring that these inputs translate into flawless execution in the field. You will manage the GTM Enablement technology stack, spearhead impactful strategic projects, and implement processes that enable our sales organization to scale efficiently. This role is perfect for a proactive problem-solver adept at transforming complex, cross-functional initiatives into simple, scalable solutions for the sales team.What will I be doing?Reporting to the Senior Director of Global Sales Enablement, you will oversee and drive Intercom’s GTM operational enablement activities and programs globally. Your primary responsibilities will include:GTM Tech Stack Advisory: Optimizing the GTM tech stack to enhance adoption and ensure that sales representatives gain maximum value from these tools.Strategic Project Leadership: Leading and contributing to high-impact, cross-functional strategic projects that boost GTM productivity, streamline processes, and foster meaningful behavioral changes.Cross-Functional Partnership: Acting as the primary enablement liaison for key cross-functional partners, translating strategic insights into actionable outcomes for the sales organization.

About UsAt Rox, we are dedicated to empowering individuals to excel in their work. Our innovative platform enhances sales performance through autonomous revenue agents that alleviate manual tasks, allowing sellers to concentrate on their core strength: selling. Much like coding agents revolutionized engineering, our revenue agents are set to transform customer engagement. We are pioneering the world's first revenue operating system, seamlessly integrating all aspects of the revenue stack, from application layers to contextual systems. At Rox, we envision a future where humans become orchestrators while agents efficiently manage the entire customer lifecycle.Serving industry leaders across banking, hardware, construction, and sovereign AI, Rox is the backbone for successful AI innovators such as Ramp and Cognition. Our collective success stems from a shared mission and unwavering commitment to making it a reality. This journey is fueled by a world-class team dedicated to redefining business operations.The RoleWe are seeking a Revenue Enablement Manager — a role that transcends traditional enablement responsibilities.You will not be confined to creating presentations; instead, you will revolutionize the operational framework of a global sales organization. You’ll engage at the crossroads of AI, go-to-market (GTM) strategies, and hands-on execution, pinpointing breakdowns in the sales process, crafting effective solutions, and developing the programs and materials that empower a high-performing team to achieve faster success.We are looking for an individual who actively engages with AI technology — not just observing trends or waiting for use cases to emerge. You possess practical experience in leveraging AI tools to address real GTM challenges: automating workflows, expediting research, enhancing coaching, and rethinking day-to-day sales operations. You innovate, prototype, and seek AI-driven solutions to streamline processes. Your success is measured by the impact on the sales pipeline, rather than the volume of materials produced — viewing AI as a catalyst for that impact.This role offers significant ownership and influence within a fast-paced startup environment. If you thrive in such settings, we invite you to connect with us.What You'll DoEnhance Onboarding. Collaborate with GTM leadership to craft and execute a top-tier onboarding program that accelerates new seller productivity from the outset, ensuring scalability from day one.Facilitate Enablement Programs. Partner across departments to establish and run a regular schedule of enablement sessions that keep the team informed, skilled, and competitive.

Join Airwallex as a Senior Software EngineerAt Airwallex, we are redefining the global payments and financial landscape for businesses. Our integrated financial platform empowers over 200,000 companies, including major players like Brex and SHEIN, to streamline their operations from payment processing to treasury management.Founded in Melbourne, we now boast a diverse team of over 2,000 talented professionals across 26 offices globally. With a valuation of $8 billion and backing from top-tier investors such as T. Rowe Price and Visa, we are on a mission to revolutionize the future of global banking and finance. If you are ready to take on ambitious challenges and make a significant impact, we want you on our team.What We Look ForWe seek passionate builders who thrive in a fast-paced environment and are driven by innovation. If you possess deep technical expertise, exceptional problem-solving skills, and a collaborative spirit, you will excel here. We value curiosity, humility, and the ability to turn visionary ideas into tangible products. Leverage AI to enhance efficiency and tackle complex challenges with strong teammates as we shape the future of finance together.Your RoleAs a Senior Software Engineer within our Platform Engineering team, you will play a crucial role in designing and implementing next-generation infrastructure. We are focused on developing a robust, distributed ecosystem that supports real-time AI capabilities and global financial data management.Your responsibilities will include optimizing distributed systems, enhancing JVM performance, and employing architectural patterns that facilitate real-time data processing.

Supported by prominent Silicon Valley investors, Peregrine Technologies is dedicated to empowering public safety organizations, state and local governments, federal agencies, and private-sector institutions. Our cutting-edge AI-enabled platform transforms fragmented data into actionable operational intelligence, allowing organizations to make swift and informed decisions that enhance outcomes at every level. Currently, we serve hundreds of customers across over 30 states and two countries, impacting more than 125 million individuals as we broaden our reach into enterprise sectors and international markets.The RoleWe are seeking a dynamic Revenue Operations Manager to join our State and Local Growth team. In this pivotal position, you will work closely with our sales organization, engaging in vital projects, data analytics, and maintaining a strong focus on driving sales performance. The Revenue Operations team serves as a critical link between Go-to-Market, Finance, Analytics, and Operations, ensuring that our closed deals are accurately reflected across all systems and that the necessary tools and processes are established to facilitate growth.This role demands a high-impact, execution-oriented individual who excels in navigating complexity within a fast-paced environment, possesses a keen eye for data accuracy, and takes pride in developing sustainable internal processes. The ideal candidate is a self-motivated, inquisitive, and analytical professional who is driven by the desire to enable others to achieve their best work.What You’ll DoEnhance sales team productivity by optimizing processes and implementing modern Go-to-Market tools.Serve as the primary resource for sales representatives and managers regarding pipeline management, territory assignments, quota tracking, and operational inquiries.Conduct pipeline reviews, forecast updates, and performance reporting, ensuring that data is accurate, timely, and actionable for sales leadership.Manage and update core Go-to-Market dashboards that track pipeline coverage, conversion rates, attainment, and activity metrics.Analyze and resolve data discrepancies by collaborating with Finance, Analytics, and Engineering teams.Work alongside product and engineering teams to ensure revenue processes are aligned with new product launches.Coordinate effectively to ensure that Go-to-Market projects, including compensation plan rollouts, territory updates, and tool changes, are executed smoothly for the sales team.Develop and maintain comprehensive process documentation, playbooks, and Standard Operating Procedures (SOPs).Continuously identify and implement improvements to streamline operations.

About the TeamSales Enablement operates within Sales Strategy & Operations, dedicated to enhancing productivity across DoorDash’s go-to-market teams. Our focus aligns with company objectives, emphasizing accelerated onboarding, improved call execution, and effective implementation of go-to-market strategies.Our goal is straightforward: to foster rapid productivity growth, enhance execution quality, and ensure sustainable revenue generation.About the RoleAs a Sales Enablement Manager, you will be responsible for the comprehensive enablement strategy for a significant go-to-market segment at DoorDash.This strategically vital and operationally intensive role involves developing structured onboarding programs, creating certification frameworks, boosting essential selling skills, and ensuring the successful transfer of cross-functional initiatives to the field.You will collaborate closely with Sales leadership, Product, Marketing, and Strategy & Operations to ensure that every enablement initiative directly correlates with measurable business objectives, including faster ramp-up, productivity enhancements, and higher conversion rates.While this position does not include direct reports, it demands strong cross-functional influence and the capability to align with senior stakeholders.You’re excited about this opportunity because you will…Dive deep into field operations by shadowing sales calls, analyzing live deals, and understanding seller workflows firsthand. Utilize these insights to develop impactful personas, objection-handling frameworks, and enablement programs that address real challenges faced by representatives and customers.Lead ramp acceleration strategies by designing structured onboarding pathways that minimize time-to-productivity and boost early attainment.Create and implement certification frameworks to confirm skill acquisition and readiness.Develop and execute core skill enhancement programs focused on discovery, demonstration execution, objection handling, and process discipline.Establish clear performance metrics, including leading and lagging indicators such as ramp milestones and call quality.

About SemgrepSemgrep is at the forefront of code security, empowering developers to innovate seamlessly. Our platform allows teams to detect and rectify real vulnerabilities before they reach production, leveraging security intelligence that evolves with your development process. Semgrep enhances code security in real-time, offering protective measures that enable developers to maintain speed while ensuring safety. Trusted by leading organizations such as Snowflake, Dropbox, and Figma, Semgrep is recognized by Gartner in the Application Security Testing space. Learn more about us at semgrep.dev.About the RoleAs the Sales Enablement Manager at Semgrep, you will bridge Sales, Operations, Product Marketing, and Enablement to design and implement programs that drive our growth. This position is hands-on, allowing you to shape our enablement strategy, implement impactful initiatives, and demonstrate their effectiveness through data analysis. If you are passionate about transforming business objectives into engaging learning experiences that yield measurable results, this role is for you.Key ResponsibilitiesCollaborate on the Enablement Roadmap — Partner with Sales leadership and Product Marketing to identify key team needs and create targeted programs to address these priorities.Guide Enablement Across Segments — Collaborate with Sales leaders to tailor enablement initiatives effectively across various go-to-market segments.Identify Needs and Build Solutions — Work closely with managers, high-performing representatives, and cross-functional teams to pinpoint skill gaps and business requirements, then design and refine learning programs to meet these needs.Create Scalable Programs — Develop structured and repeatable enablement frameworks and strategies that adapt and grow with the team and organization.

We are seeking a dynamic and strategic GTM Enablement Manager to join our team at Decagon. In this pivotal role, you will leverage your expertise in go-to-market strategies to enhance our sales enablement initiatives, ensuring our teams are equipped with the knowledge and tools necessary to drive success. You will collaborate closely with cross-functional teams to create impactful training programs and resources that empower sales teams to excel.

About the Opportunity As a Field Enablement Program Manager at Contentful, you will be instrumental in developing and implementing programs that enhance the capabilities of our Go-To-Market (GTM) teams, encompassing Sales, Solution Engineering, Customer Experience, and Partner Management. Your objective will be to foster field readiness through impactful enablement initiatives that enhance knowledge, refine skills, and promote effective leadership throughout both pre-sales and post-sales processes. What You Will Experience Become a part of a dynamic and high-impact Enablement team that influences field performance and strategic results across global GTM segments. Design and execute structured enablement programs specifically tailored for Sales, Solution Engineering, Customer Experience, and Partner Management roles. Collaborate closely with our Sales and broader Field leadership team on initiatives that enhance core Sales capabilities and stimulate revenue growth. Lead cross-functional collaboration with Marketing, Finance, Human Resources, and Operations to support comprehensive enablement objectives. Drive measurable performance improvements by utilizing KPIs, dashboards, and feedback mechanisms to enhance enablement results. Serve as a program owner and facilitator, conducting both in-person and virtual training sessions, e-learning experiences, and onboarding integration. Ensure alignment with Sales Readiness tools, learning pathways, and best practices in content management. What You Need to Succeed 3–5 years of experience in Enablement, Program Management, Sales, or Customer Experience roles. A strong grasp of key Sales roles, GTM processes, and performance metrics to effectively collaborate with Sales leadership on initiatives that enhance core Sales capabilities and drive revenue growth. Experience in training delivery or a strong inclination towards engagingly delivering in-person/virtual training to Field teams. Exceptional project management abilities with a proven track record of prioritizing and executing complex initiatives successfully. Ability to operate autonomously, with experience in collaborative environments, both remote and in-office. Strong communication and facilitation skills, adept at simplifying complex information for diverse audiences.

About David AIDavid AI stands at the forefront of audio data research, pioneering an R&D-driven approach to dataset development that mirrors the meticulous standards of AI laboratories. Our vision is to seamlessly integrate AI into daily life, with audio serving as the crucial interface. As the field of audio AI evolves and new applications arise, the demand for high-quality training data becomes a critical challenge—this is where we excel.Founded in 2024 by a team of former engineers and operators from Scale AI, we've rapidly attracted major clients from FAANG companies and top-tier AI labs. Our recent $50M Series B funding round, backed by prominent investors including Meritech, NVIDIA, and Amplify Partners, underscores our growth and potential.We pride ourselves on our team’s intelligence, humility, ambition, and close-knit culture. We are seeking exceptional talents in research, engineering, product, and operations to join us in advancing the boundaries of audio AI.About Our Operations Platform TeamOur team is dedicated to building the systems that drive Data Operations, enhancing scalability, improving quality, reducing costs, and enriching the experience for our worldwide network of contributors and clients.Position OverviewAs a Technical Program Manager on the Operations Platform team, you'll spearhead significant cross-departmental initiatives encompassing Operations, Product, Engineering, and Research. This role requires exceptional organizational skills, an operator's perspective, and a solid technical foundation.Key ResponsibilitiesLead the execution of complex technical and operational programs that span multiple teams within our data factory.Facilitate the rollout, adoption, and iterative enhancement of internal tools and platforms.Oversee operational workflows, proactively identifying risks and swiftly addressing obstacles.Convert technical details into clear, executive-level communications.Coordinate priorities among product, engineering, operations, and external stakeholders to alleviate bottlenecks and develop scalable, system-wide solutions.

ivo.ai creates AI-powered tools designed to make contract work easier for legal, procurement, and sales teams. The platform is used by leading companies that value frequent updates and practical solutions for complex legal workflows. As ivo.ai expands its go-to-market strategy, the company is building an enablement function to support all revenue-facing roles. The focus is on giving team members the skills, knowledge, and consistency to perform at a high level. Role overview The GTM Enablement Manager will shape, launch, and manage the systems, content, and programs that support Sales, Customer Success, and SDR teams. This position blends strategic planning with hands-on work, covering everything from onboarding new hires to ongoing development. The manager makes sure GTM teams have a deep understanding of ivo.ai’s sales methodologies, products, and customer profiles. Collaboration is key in this role. Expect to work closely with Sales Leadership, Revenue Operations, Product Marketing, Legal Engineering, and Customer Success. The ultimate aim: shorten ramp-up time, improve win rates, strengthen pipeline quality, and help teams meet their quotas. What you will do Sales methodology and skill building Drive adoption and consistent use of sales methodologies (such as MEDDIC/MEDDPICC, Challenger, SPIN, or similar) across all GTM roles, and track measurable behavior changes. Design and run reinforcement programs for these methodologies, including certifications, deal reviews, and coaching frameworks for Account Executives, SDRs, Account Managers, and Customer Success Managers. Partner with Sales leadership to lead structured call reviews and feedback cycles using Gong, translating insights into targeted coaching. Create role-specific competency frameworks and playbooks tailored to each stage of the ivo.ai sales process. Content and knowledge management Build, maintain, and manage a comprehensive library of sales plays, competitive battle cards, objection-handling guides, ROI tools, and persona-based messaging on the enablement platform.

Anaplan is searching for a Senior Manager, Go-To-Market Enablement to join our team in the San Francisco Bay Area. This hybrid role reports to the Director of Global Enablement and centers on driving predictable growth for the business by focusing on three key areas: securing larger deals, improving win rates, and accelerating deal cycles. Anaplan’s platform supports over 2,400 global enterprises, including brands like Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer. Our teams share a strong commitment to customer success and value a culture that encourages leadership at every level, celebrates achievements, and welcomes diverse perspectives. Role overview This position prioritizes customer needs and values proactive problem-solving. The Senior Manager, Go-To-Market Enablement will work closely with colleagues across teams to support our mission of empowering clients through scenario planning and analytics. Creativity and strategic thinking are essential, especially when addressing technical, architectural, or process challenges. What you will do Support initiatives that help secure larger deals and improve win rates Collaborate with teams to accelerate the progression of deals Apply creative and strategic approaches to overcome obstacles in the go-to-market process Champion a customer-first mindset in all enablement activities Requirements Experience in go-to-market enablement or a related field Strong problem-solving skills across technical, architectural, or process domains Ability to work effectively in a hybrid San Francisco Bay Area setting Comfort collaborating with diverse teams and stakeholders Anaplan values each team member’s unique contributions. This role offers the chance to grow within a company that recognizes and rewards individual and collective achievements.

Role overview ditto is seeking a Senior Platform Engineer, Operator for a fully remote role. This position is open to candidates located in Atlanta, Austin, San Francisco, or Seattle. The focus is on designing, building, and maintaining systems that keep company operations running smoothly and efficiently at scale. What you will do Design and implement systems that improve platform scalability, performance, and reliability. Maintain and enhance the existing infrastructure to support ongoing business operations. Work closely with cross-functional teams to address technical challenges and streamline processes. Use technical expertise and leadership to drive key platform initiatives. Requirements Extensive experience in platform engineering. Strong problem-solving abilities and a collaborative mindset. Proven ability to contribute technical insights and lead engineering projects. Location This is a remote position. Candidates must be based in Atlanta, Austin, San Francisco, or Seattle.

Backstory, formerly known as People.ai, develops AI-driven solutions designed for sales teams. The company draws on more than a decade of experience training AI models on large volumes of sales interactions. This expertise enables Backstory to deliver real-time, accurate answers within existing AI workflows, helping sales teams make informed decisions quickly. Sales leaders at organizations like Red Hat, Five9, Palo Alto Networks, Iron Mountain, TransUnion, and Randstad rely on Backstory for insights that fit real business scenarios, supporting better deal management and revenue growth. By connecting key signals to the right accounts and opportunities, Backstory gives teams a clear view of current activities and recommended next steps. Clients from sectors such as enterprise, cybersecurity, data analytics, and defense use Backstory to support significant pipeline and revenue goals. The company is recognized by Gartner, Forrester, Inc. 5000, Y Combinator Top Companies, and Forbes AI 50. Backstory is based in San Francisco and backed by ICONIQ Capital, Andreessen Horowitz, Lightspeed Venture Partners, Akkadian Ventures, and Mubadala Capital. Role overview The Senior Go-To-Market Enablement Manager will design and scale both onboarding and ongoing enablement programs for the go-to-market teams. This role ensures that every new hire develops strong product knowledge and go-to-market skills from the start, and continues to build expertise as Backstory’s products and the market evolve. What you will do Collaborate with Product, Marketing, Sales, and Customer Success to identify enablement needs Develop and implement programs that address onboarding and continuous learning Drive improvements in ramp-up time, productivity, and pipeline generation through targeted enablement initiatives

Role Overview Checkr is hiring a Senior Revenue Enablement Manager based in Denver, CO or San Francisco, CA. This role focuses on building and delivering training and development programs that help sales teams reach their goals. The position works closely with colleagues across departments to create enablement strategies that support sales performance and growth.

Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full capabilities of the contact center. Our innovative platform integrates AI and human intelligence to facilitate the discovery of customer insights, optimize behavioral best practices, automate conversations and streamline inefficient processes, empowering every team member to enhance their productivity and effectiveness. Founded by visionary leaders from Stanford's AI lab, including co-founder Sebastian Thrun, the brain behind Google X and Waymo, our leadership team also features CEO Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI.Our exceptional team consists of AI and ML experts, go-to-market leaders, and prominent investors such as Andreessen Horowitz, Greylock Partners, and Sequoia Capital, along with industry veterans like former AT&T CEO John Donovan. We proudly serve clients like Intuit, Cox Communications, Hilton, and Carmax and have been recognized by Forbes and Bain Consulting as one of the leading private AI companies worldwide.Embark on this exciting journey with us to redefine the workforce through AI. The future of work is now, and it’s happening at Cresta.

Join a dynamic team as a Customer Enablement Manager, where you will play a pivotal role in enhancing customer experiences and driving success through innovative solutions. Your expertise will empower clients to make the most of our cutting-edge hiring software.At Lever, we are on a mission to revolutionize the recruitment landscape by providing top-tier organizations with the tools they need to attract and hire exceptional talent. Collaborating with industry leaders like Netflix and Shopify, we are proud to be recognized as one of the best workplaces in San Francisco and across the United States. We believe that our people are our greatest asset, and we are committed to fostering a supportive, people-first culture.

Join Quizlet as a Sales Enablement Manager and play a pivotal role in empowering our sales team to achieve their targets. In this dynamic position, you will be responsible for developing and implementing effective sales training programs, creating impactful sales materials, and ensuring our team has the tools necessary for success.

OpenAI is seeking a Senior Manager, Revenue Enablement to join the team in San Francisco. This leadership role focuses on building and executing initiatives that help sales teams achieve their targets and support the company’s revenue goals. The position centers on developing programs, resources, and tools to improve sales productivity and operational efficiency. Key responsibilities Lead projects designed to strengthen sales enablement and contribute to revenue growth Partner with teams across OpenAI to design and implement training programs Create resources and tools that enhance sales performance and streamline processes Work with stakeholders to identify enablement needs and measure the effectiveness of initiatives Location This position is based in San Francisco.

Join Minted as an Engineering Manager in Marketing Enablement, where you will lead a talented team to develop innovative solutions that enhance our marketing capabilities. You will play a critical role in shaping our marketing technology and driving strategic initiatives to elevate our brand and engage customers effectively.