Operations Team Lead

As the Operations (Ops) Team Lead at tsmg, you will play a crucial role in managing daily operations and providing essential support to our Drivers. Your leadership will be instrumental in ensuring our team operates smoothly and efficiently. Reporting directly to the Country Manager, you will be responsible for mentoring and guiding your team to achieve operational excellence.

Astranis is at the forefront of satellite technology, creating advanced satellites designed for high orbits to extend humanity's presence within the solar system. Our satellites deliver reliable and secure networking solutions to a diverse range of sophisticated clients worldwide, including large enterprises, sovereign governments, and the US military. With five satellites successfully launched and a pipeline of more than $1 billion in commercial contracts, we are positioned for significant growth.Astranis stands out as the preferred partner for satellite communications, meeting the highest standards for uptime, data security, network visibility, and customization. We have successfully secured over $750 million in funding from prominent investors such as Andreessen Horowitz, Blackrock, and Fidelity, and our talented team consists of 450 engineers and entrepreneurs. Our headquarters span 153,000 square feet in Northern California, where we design, build, and operate our satellite systems.Team Lead of Program Integration & OperationsAs the Team Lead for Program Integration & Operations, you will play a pivotal role in building and managing the execution backbone of our program management organization. Your leadership will guide a dynamic, high-impact team focused on program integration, configuration discipline, and clear planning as we scale our spacecraft design, manufacturing, and ground operations. This position combines strategic execution with team leadership, allowing you to spearhead high-impact initiatives while enhancing the team's capabilities and standards.In a hybrid operational environment, you will navigate the fast-paced demands of commercial spacecraft development alongside the rigorous requirements of US Government programs. Your role will ensure that we implement the necessary structure to maintain agility where possible and uphold rigor where needed. As we expand our spacecraft production and operations, your focus on execution precision and speed will be crucial to our competitive advantage. You will influence how we transform engineering designs into reliable deliveries, ensuring alignment of our roadmap, resources, and commitments amidst growing complexity in both commercial and government programs. This position offers substantial ownership within the engineering department and the chance to establish robust operating mechanisms that significantly enhance delivery outcomes.

Join Our MissionAs we approach 2026, we're facing what we call the 'infinite software crisis.' At Sazabi, we are pioneering solutions to support, maintain, and operate the rapid expansion of application development.Introducing Sazabi: the AI-native observability platform designed for agile engineering teams.Sazabi empowers teams to inquire about their production systems in straightforward language, automatically visualize system activity, and identify root causes ten times faster. Say goodbye to cumbersome instrumentation, complicated dashboard setups, and tedious alert configurations. Just straightforward answers.We are proud to be supported by industry leaders from renowned AI companies including Vercel, Graphite, Daytona, Browserbase, LangChain, Mastra, Replit, and others.Your RoleTake ownership of complex, critical problems that span multiple functions.Collaborate directly with founders to swiftly identify and resolve bottlenecks.Establish and maintain the internal systems that keep Sazabi thriving (people operations, recruitment processes, financial operations, tooling, etc.).Design and implement streamlined processes that facilitate scalability without hindering speed.Engage in crucial projects across hiring, go-to-market strategies, product development, and customer support.Enhance our operational efficiency and clarity as we expand.Transform disorder into dynamic progress.Who You AreExhibit a high degree of agency.Possess exceptional problem-solving abilities in both technical and non-technical realms.Thrive in ambiguous situations with ever-evolving priorities.Demonstrate proactive capability in developing systems, processes, and workflows from the ground up.Be highly organized while steering clear of bureaucracy.Show strong communication skills and sound judgment.Be ready to tackle any task that the company requires, regardless of how unglamorous it may be.If you're enthusiastic about Twitter and agents, you'll fit right in!What We ProvideAttractive salary and equity options.Complimentary lunches (in-office only).Comprehensive health, dental, and vision insurance.Unlimited paid time off.Paid parental leave.

Join our dynamic team at fs-studio as a Robot Teleoperations Team Lead! In this pivotal role, you will lead a dedicated team focused on real-time remote control and monitoring of advanced robotic systems. This position merges operational leadership with technical expertise, ensuring optimal system uptime, precise task execution, and safe robot-assisted workflows.The ideal candidate will possess a strong background in leading technical operations teams within high-availability environments, demonstrating a keen ability to navigate the intersection of robotics, live system monitoring, and human-in-the-loop control.Key Responsibilities:* Manage the real-time teleoperation of robotic platforms through remote consoles, controller interfaces, and multi-monitor systems.* Uphold operational standards for uptime, latency response, precision control, and completion rates.* Oversee live telemetry feeds, camera streams, and system alerts, acting swiftly to resolve anomalies.* Serve as the escalation point for hardware, software, connectivity, or control-system challenges.* Mentor teleoperators in best practices for precision control, situational awareness, and safety compliance.* Maintain comprehensive operational logs and documentation ready for audits.* Collaborate with engineering and product teams to enhance teleoperation interfaces, alert systems, and workflow efficiency.* Assist in the integration of new robotic platforms, firmware updates, and teleoperation software releases.

Our MissionAs the foremost end-to-end investment platform for single-family rental homes (SFR), we are dedicated to transforming the rental housing ecosystem for the benefit of everyone involved. Our goal is to combine our enthusiasm for assisting investors in building wealth through real estate with innovative technology that revolutionizes the investment process.Growth and ExpansionWith over 750 talented Roofsters, our collaborative and proactive culture drives our growth. In 2022, we successfully raised $240 million in our Series E funding round, and we proudly operate offices in the Bay Area and New York City. Our growth trajectory includes the recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service), and Mynd (property management platform for both retail and institutional investors). Additionally, in 2025, Roofstock acquired a stake in Casago (short-term rental management services), further enhancing our platform to support both long-term and short-term rental investment services.Role OverviewThe Team Lead, Maintenance, plays a crucial role in ensuring seamless, high-quality field operations. This position focuses on managing the workforce lifecycle and administrative functions, combining field oversight, administrative management, and team development.Key ResponsibilitiesLead a team of in-house technicians and portfolio associates.Primarily administrative role with occasional site visits for quality assurance and coaching.Coordinate comprehensive maintenance efforts for multi-family and single-family properties, ensuring operational efficiency across routine, preventive, and emergency work orders.Act as the primary contact for emergency responses, addressing urgent situations decisively to mitigate risks and protect properties.Oversee the interviewing and selection process for team members, ensuring alignment with organizational standards and values.Facilitate the onboarding of new hires, providing training and resources for a smooth transition into field operations.Analyze daily and weekly reports to identify risks and guide the team proactively.Manage termination processes in compliance with company policies.Review and approve maintenance budgets and expenditures.

Role Overview Scribd is looking for a Product Operations Lead based in San Francisco. This role focuses on improving how product teams operate and deliver. The position works with teams across the company to keep product strategies in sync with broader business goals. What You Will Do Work with cross-functional groups to align product plans with company objectives Find ways to streamline workflows and processes for better efficiency Analyze performance data to spot trends and recommend improvements Drive projects that enhance the user experience

The In-Store Onboarding team plays a pivotal role in supporting our clients during a crucial phase of their journey—implementation. As a global, collaborative team, we focus on customizing onboarding strategies to align with our clients' specific needs. From in-store restaurant technology to advanced platform features, we empower our new partners to start realizing ROI from day one.About the RoleAs the Team Lead for Implementation, you will guide a team of Implementation Partners dedicated to ensuring that clients achieve success with the SevenRooms platform. Your responsibilities will include coaching, mentoring, and developing the team while overseeing strategic initiatives that enhance adoption and foster long-term customer value. You'll cultivate a customer-centric culture that delivers exceptional service and measurable outcomes for hospitality operators globally.You’re Excited About This Opportunity Because You Will…Provide Team Support & Coaching: Lead your team in delivering top-notch implementation services.Drive Strategic Initiatives: Oversee projects aimed at increasing platform adoption and client satisfaction.Foster a Culture of Excellence: Build and maintain a customer-first environment that emphasizes outstanding service.

The future of artificial intelligence—whether it involves training, evaluation, classical machine learning, or agentic workflows—hinges on the foundation of high-quality data.At HumanSignal, we are creating the platform that fuels the development, curation, and assessment of that essential data. Our innovative tools are utilized by top AI teams to ensure that models are based on authentic signals from the real world rather than mere noise.Our open-source product, Label Studio, has emerged as the de facto standard for labeling and assessing data across various modalities—ranging from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it stands as the most widely adopted open-source solution for teams dedicated to constructing advanced AI systems.Label Studio Enterprise enhances this success by providing the security, collaboration, and scalability features necessary to support critical AI pipelines—facilitating everything from model training datasets to evaluation test sets and continuous feedback loops. We began our journey before foundation models became mainstream, and we are committed to extending our impact as AI continues to evolve. If you are excited about helping leading AI teams build smarter and more accurate systems, we would love to connect.Product Delivery & Operations Lead at HumanSignal: Be the operational backbone of a pioneering company transforming AI development through our Data Creation Laboratories, where we produce targeted datasets that drive groundbreaking AI applications for leading laboratories and Fortune 500 companies. As the vital link between Engineering, Product, and Design, you will design and scale the systems, processes, and operational infrastructure that enable hyper-growth—overseeing knowledge management in Notion, streamlining cross-functional delivery, and establishing frameworks that accelerate product development with enhanced quality and predictability. This is a high-impact position for someone who thrives at the intersection of product, people, and process, combining the ownership mindset of a founder with the execution discipline of a top-tier operator to turn vision into reality at one of the most exciting companies in AI infrastructure.

Join Paraform as a Business Operations Lead, where you will play a pivotal role in driving operational excellence and strategic initiatives. In this dynamic position, you will analyze workflows, optimize processes, and implement innovative solutions that enhance efficiency across various departments.Your expertise will be critical in managing cross-functional projects, ensuring alignment with business goals, and fostering a culture of continuous improvement. You will collaborate with stakeholders to gather insights and translate them into actionable plans.

Responsibilities:Oversee the successful implementation of our flagship product, Insights.Contribute significantly to the development of innovative features while ensuring high-quality code craftsmanship within the team.Define and promote technology best practices and explore future platform iterations.Mentor and guide our engineering team, fostering their growth and development.Enhance the efficiency and quality of our engineering processes.

About BroccoliAt Broccoli, we are revolutionizing the home services industry with our cutting-edge AI operating system, targeting a $500 billion market. Our intelligent AI agents are deployed in HVAC, roofing, and other trades to efficiently manage customer interactions, job bookings, and lead capture.Supported by leading venture capitalists, we have successfully raised $25 million in Series A funding and are rapidly expanding. As we aim to quintuple our team by 2026, this is a unique opportunity to join us at an early stage and make a significant impact.The RoleWe are establishing a pivotal Strategy & Operations team that will be the backbone of our organization. This team will oversee the systems, processes, and analyses that empower our executive leadership, account teams, and sales teams to thrive as we grow.We are looking to hire multiple team members, organized around three key areas: GTM Strategy & Enablement, Post-Sales Strategy & Operations, and Executive Planning & Analytics.What You’ll DoGTM Strategy & EnablementCreate ROI dashboards and sales enablement tools.Define target customer segments and go-to-market strategies.Lead decisions on pricing and packaging.Develop partnerships and referral programs.Post-Sales Strategy & OperationsEstablish account dashboards and performance metrics.Design the account planning framework.Set cross-sell targets and incentive structures.Develop ROI reporting to enhance retention and expansion.Collaborate with marketing to drive cross-selling initiatives.Executive Planning & AnalyticsCreate and manage executive KPI dashboards.Establish performance targets and monitor outcomes.Prepare materials for board meetings and investor presentations.Lead special projects and conduct ad hoc analyses.

About the RoleDoss is seeking a dynamic Revenue Operations Lead to take charge of the strategy, processes, and systems that fuel our go-to-market initiatives. As our inaugural RevOps hire, you will be an integral member of the Business Operations team, reporting directly to the Head of Business Operations.This role is pivotal, situated at the crossroads of strategy and execution. You will collaborate closely with our go-to-market leadership to refine our customer acquisition, retention, and expansion strategies. We’re searching for someone who offers strong insights into effective revenue operations, capable of establishing policies, ensuring cross-functional alignment, and navigating decision-making in times of uncertainty.The ideal candidate has firsthand experience with successful go-to-market strategies. Having worked in a high-growth environment, you are well-versed in the dynamics of a top-performing revenue organization, and you are eager to construct one from the ground up. You possess clear perspectives on lead scoring, pipeline stages, territory design, and engagement rules, and you are comfortable advocating for data-driven decisions, even in discussions with senior leadership.Growth TrajectoryThis role is designed for growth into a leadership position. We anticipate that the right individual will evolve into the Head of Revenue Operations, expanding the function and team as Doss scales. This future position will encompass:Building and leading a RevOps team, with specialized expertise in GTM systemsOverseeing the entire RevOps function with a direct impact on corporate strategyDefining what exemplary, AI-driven revenue operations should look likeWhat You'll OwnRevenue Strategy & GTM PolicyAct as a strategic advisor to leadership across Sales, Partnerships, and Marketing, managing the operational guidelines that govern our GTM effortsCollaborate on critical decisions: lead scoring frameworks, MQL-to-SQL transitions, account segmentation, territorial rules, and engagement protocolsFacilitate alignment across Sales, Marketing, Partnerships, and Post-Sales, ensuring all teams utilize a cohesive playbookLead strategic initiatives including segmentation, ideal customer profile expansion, pricing strategies, capacity planning, and compensation frameworksManage revenue planning processes: develop and maintain comprehensive financial models, execute accurate forecasting, conduct pipeline analysis, and track performance metrics that management relies on

HappyRobot creates AI-driven workforces for enterprises, supporting operations across voice, email, and major enterprise systems. With backing from Y Combinator (S23), a16z, and Base10, and over $60 million raised, the team focuses on improving essential processes for large organizations worldwide. The platform began in complex logistics settings, where the team built its own voice stack, models, and orchestration layer. Today, HappyRobot is broadening this infrastructure to serve more industries. For details on the company's vision, see our manifesto. Role overview The Deployment Operations Lead acts as the operational center of the Deployments organization at HappyRobot. This position suits someone who values structure and discipline, and enjoys keeping complex operations organized. The role connects Deployments (including Forward Deployed Engineers and Deployment Strategists), Commercial, and Product teams to ensure accounts are staffed, delivered, and improved over time. Responsibilities include managing playbooks, staffing models, and feedback systems to make deployments repeatable and scalable. Tasks may involve creating onboarding materials, reallocating resources during a quarter, or helping define commercial scopes for new projects. What you will do Playbooks & Delivery Standards: Build and update deployment playbooks. Set best practices for each stage: scoping, kickoff, integration, go-live, and expansion. Ensure Forward Deployed Engineers and Deployment Strategists have reliable processes for every account. Staffing & Capacity Planning: Manage staffing for the deployment team. Assign engineers and strategists to accounts based on complexity, technical requirements, and available capacity. Adjust assignments as priorities change and serve as the main contact for team allocations. Delivery Assurance: Track account delivery across the portfolio. Identify risks early and put mitigation plans in place to keep projects moving forward. Location This position is based in San Francisco.

Role Overview Chime is hiring a Lead, Strategic Operations in San Francisco, CA. This role focuses on guiding operational improvements and leading strategic projects that strengthen customer experience and refine business processes. What You Will Do Shape the direction of operational strategy across the organization Collaborate with teams from different functions to deliver on shared goals Implement data-driven approaches to improve efficiency and outcomes Drive initiatives that support Chime’s mission and business objectives Who We’re Looking For Experienced leader with a background in operations or strategy Comfortable working with data to inform decisions Strong communicator who works well across teams Based in or willing to work from San Francisco, CA

Role Overview Pinterest is hiring a Senior Strategy and Operations Lead based in San Francisco or Los Angeles. This position guides key strategic projects and helps improve how teams work together across the company. What You Will Do Shape and advance strategic initiatives that impact multiple areas of the business Work closely with teams from different functions to streamline processes Identify ways to boost operational performance throughout the organization Location San Francisco, CA, US or Los Angeles, CA, US

About MercorAt Mercor, we sit at the nexus of labor markets and artificial intelligence research. Our partnerships with top AI labs and enterprises allow us to provide the essential human intelligence needed for AI development.Our extensive talent network is dedicated to training cutting-edge AI models, akin to how educators mentor students, sharing invaluable knowledge and context that cannot be captured in code alone. Currently, our network boasts over 30,000 experts who collectively generate in excess of $2 million daily.We are pioneering a transformative work category where expertise fuels AI progress. Realizing this vision demands an ambitious, fast-paced, and deeply committed team. You will collaborate with researchers, operators, and AI companies that are at the forefront of developing systems that redefine society.Mercor is a thriving Series C company, valued at $10 billion, and operates in-person five days a week from our modern San Francisco headquarters.About the RoleWe are seeking a Technology Operations Lead who will be responsible for ensuring the reliability, security, and scalability of our identity, endpoint, and IT infrastructure systems. You will work closely with the Head of IT to shift from reactive support to proactive, automated systems that preemptively address issues, striking a balance between speed, security, and an exceptional user experience for our technical teams driving the future of AI.Your role will be based in our San Francisco office, where you will collaborate closely with Security, Engineering, and People Operations teams.

Founded in 2007, Airbnb began with two hosts welcoming three guests into their San Francisco home. Today, we have expanded to over 5 million hosts who have welcomed more than 2 billion guests across nearly every country. Every day, our hosts provide unique accommodations and experiences, enabling guests to connect authentically with local communities.Join Our Community:Airbnb serves as a worldwide hospitality platform, linking travelers with distinctive stays and experiences globally. Our mission is to foster a sense of belonging for everyone, everywhere. The Community Blueprint team, part of Global Operations, aims to enhance the customer journey by bridging gaps across product, operations, and policy. Your role as part of this team will be pivotal in facilitating data-driven decision-making and improving both guest and host experiences.Your Impact:As the Planning & Business Operations Lead, you will play a crucial role in supporting the operational framework of our mission. You will own our portfolio rhythms, central tools, and cross-functional execution processes that transform insights into actionable strategies. You’ll align stakeholders with clear plans, establish effective governance and reporting, and ensure our teams are equipped with the necessary structures and data to drive measurable impacts.Drive the planning and operational processes for Community Blueprint:Coordinate planning, prioritization, and portfolio reviews in alignment with company objectives and customer needs.Define and maintain operational cadences, forums, and decision-making checkpoints.Manage productivity tools and source-of-truth resources for Community Blueprint:Lead the enhancement of Airtable-based portfolio and learning trackers; define tools for tracking progress and insights.

OverviewAt Pylon Labs, we are revolutionizing post-sales support with our all-in-one B2B platform. Our innovative solution harnesses the power of conversational data and sophisticated intelligence, enabling our clients to manage their operations seamlessly and in real-time.We are proud to be supported by renowned investors including a16z, BCV, General Catalyst, and Y Combinator. Currently, over 1,000 companies, such as Linear, Cognition (creators of Devin), Modal Labs, and Incident.io, utilize Pylon for their support and customer success workflows. We are also featured on the Enterprise Tech 30 List.The RoleWe are seeking a talented senior engineer who is poised for a leadership opportunity while remaining hands-on with technology. Initially, you will serve as a senior individual contributor for 3-6 months, after which you will transition into a leadership role overseeing a small team while continuing to contribute directly to coding and feature deployment.This position is perfect for you if you're contemplating a management path but wish to explore it in a nurturing environment where you can receive coaching and develop your skills. If it turns out to be a great fit, you will have a clear progression towards the Engineering Manager role. If not, you will still be valued as a senior individual contributor.Key Responsibilities:Lead the design and implementation of significant features across our technology stack as a senior IC contributor.Mentor and guide 2-4 engineers, fostering their technical and professional growth.Gradually assume responsibilities for team coordination, sprint planning, and project management.Collaborate closely with our founding team to understand our approach to engineering leadership.Assist in scaling our engineering culture as we aim to double our engineering team by 2026.Who You Are:You have 3-5+ years of experience, likely at a senior engineer level, and are eager to explore management.You possess strong engineering fundamentals and deliver quality code efficiently, with a clear understanding of your strengths and areas for growth.You have a high emotional intelligence and can motivate others to excel without causing burnout.You have a solid product sense and are willing to collaborate cross-functionally to deliver products from inception to launch.You are approachable, open to feedback, and committed to continuous learning and improvement.

Join us as a Talent Operations Lead at Lever, where you will play a pivotal role in transforming our talent acquisition process. As we continue to support leading companies like Netflix and Shopify in their hiring efforts, we seek an innovative leader to help shape our people-first culture.

At Comulate, we are revolutionizing the insurance back office through cutting-edge AI technology. Our innovative platform transforms costly and labor-intensive accounting processes, marking the first step in our vision to unlock the vast sums spent on manual insurance operations.Our Series B funding, announced in early 2025 and spearheaded by BOND & Workday, follows our record growth and ambitious expansion plans.