Operations Lead at Physical Intelligence | San Francisco

Join our dynamic team as an Operations Lead at Physical Intelligence, where you will play a pivotal role in shaping the quality function that underpins our advanced robotics datasets. As a key contributor, you will design and implement end-to-end operational processes, establish success metrics, and create feedback mechanisms that enhance data accuracy and reliability. You will lead a talented team of operators, collaborating closely with research and data collection teams to ensure the delivery of high-quality, vetted data at scale.

Join our dynamic team at Physical Intelligence as a Shift Lead, where you will play a crucial role in managing daily operations at our San Francisco facility. Your primary responsibility will be to oversee real-time execution on the production floor, ensuring that personnel, processes, and equipment are synchronized to achieve daily production targets. You will effectively coordinate staffing and prioritize tasks, maintaining a seamless operational flow while fostering clear communication with both operators and cross-functional teams to ensure optimal performance.This position requires availability from 3 PM to midnight.

Role OverviewAs a Robot Test Engineer, you play a pivotal role in ensuring the integration and performance of our expanding robotic fleet. You will engage with robotic systems at various development stages, from initial prototypes to fully operational units. Your responsibilities will include designing test systems and documentation, executing tests, and collaborating with hardware and software engineering teams to troubleshoot and resolve any testing issues that may arise.Key Responsibilities- Test Process Development: Create and document effective testing processes for robotic systems.- Test Setup Development: Construct and maintain test systems for robots and seek opportunities for test automation.- Test Execution: Conduct functional, environmental, and reliability tests on robotic systems and components, gathering, analyzing, and reporting data for broad communication.- Test Failure Investigation: Analyze test failures to identify root causes and collaborate with engineers to implement corrective actions.- Cross Functional Collaboration: Work closely with both hardware and software teams to ensure alignment on testing processes and resolve any issues encountered during testing.

At Blueground, we aim to create a sense of belonging for our guests, no matter where they choose to reside. Our mission is to provide the peace of mind, flexibility, and confidence necessary for our guests to embark on life's adventures.Since our inception in 2013, we have experienced significant growth, having successfully secured over $258 million in funding. Currently, we host guests in more than 50,000 homes across 46 cities worldwide, with ambitious plans to reach 100,000 homes in 100 cities by 2025. Our vision is embodied through our collaborative and inclusive workplace culture that nurtures opportunity for our diverse team of over 1,000 members across 17 countries.We empower our employees with the choice of how they work, whether that be full-time in one of our offices, fully remote, or within a hybrid model.Our core principles guide our operations:Guest-Centric Approach: Every decision is made with our guests in mind, inspiring us to craft exceptional experiences.Agility: We maintain a fast-paced environment, continuously innovating to stay ahead.Transparency: We foster trust through open communication at all levels.Adaptability: We embrace change, enabling us to thrive amid challenges.Ownership: We take pride in our work, ensuring excellence and impactful outcomes in every task.We are seeking an Operations Lead to join our dynamic team in San Francisco, CA. The ideal candidate will possess a keen eye for detail, a proactive attitude, and the ability to manage general maintenance tasks to keep our properties in pristine condition for our guests. This role will primarily involve supporting our Operations Team in preparing new units, ensuring existing units are guest-ready, and addressing any issues or emergencies that may arise, including guest lockouts, furniture replacements, and keeping Operations Managers informed of necessary repairs.Key Responsibilities:Collaborate with Operations Managers to ensure all properties are fully equipped and ready for guest arrivals.Act as the operational frontline for Blueground, ensuring new properties meet our standards while managing maintenance, repairs, and technology issues such as furniture assembly and WiFi troubleshooting.Perform pre-check-in and post-check-out inspections using a mobile checklist to ensure each apartment meets our high standards.

About Matter IntelligenceMatter Intelligence is pioneering the future of vision AI by integrating a groundbreaking sensor capable of perceiving molecular chemistry, temperature, and 3D shapes with a Large World Model—our sophisticated intelligence engine tailored for the physical realm. This innovative system transcends mere visual perception; it comprehensively understands everything from a single pixel. We term this as Superintelligent Vision.Our distinguished team has contributed technologies to Mars missions for NASA/JPL, co-established and led infrastructure initiatives for OpenAI, developed advanced sensors for U.S. Defense, and created fundamental algorithms for spectral and 3D imaging. Together, we are committed to establishing the next frontier for vision and intelligence in the physical world.About the RoleAt Matter, we are developing technology that sits at the intersection of hardware, AI, and Earth observation. This position is uniquely positioned between Engineering and Operations.As the inaugural hire in this role, you will collaborate closely with various teams across Matter, including sensor engineers, ML researchers, satellite systems designers, sales, and leadership. Your primary responsibility will be to understand their workflows, pinpoint opportunities where intelligent agents can condense hours of work into mere seconds, and design these solutions. One week you might be crafting a multi-agent workflow for automating competitive intelligence tracking, and the next, you could be developing an internal tool that provides the hardware team with instant access to five different documentation systems. You will take ownership of challenges from discovery through deployment and continuous iteration.This position is not suited for individuals who prefer to follow a ticket queue. It is tailored for a developer with robust computer science fundamentals who can work autonomously, build trust within a demanding organization, and deliver production-grade agents that are essential to our operations.Key ResponsibilitiesAgent Development & EngineeringDesign, develop, test, and maintain production-quality AI agents and tools utilizing contemporary frameworks and APIs.Architect robust, secure, observable, and maintainable agentic systems.Create AI-native user experience patterns that facilitate seamless adoption: including human-in-the-loop checkpoints, auditability, graceful failure/rollback, and feedback mechanisms.Choose and integrate suitable tools, memory systems, and retrieval strategies tailored to each agent's specific use case.Produce clean, well-documented, version-controlled code, setting the standard for quality.Product Discovery & RequirementsEngage with stakeholders to gather requirements and translate them into effective AI solutions.

Join Plaid, a pioneering force in open finance, where our Product team is dedicated to building robust systems that empower millions of developers and businesses. We define our development strategies, guide their execution, and ensure excellence in delivery. This founding role in Product Operations will directly report to the Head of Business Operations, who is accountable to Plaid’s visionary founder and CEO. As we evolve into a multi-product organization, we are committed to enhancing our Product operations by clarifying priorities, ensuring consistent execution, and delivering superior quality in our product work.As our inaugural Product Operations Lead, you will be responsible for establishing and managing the operational framework for the Product organization. Collaborating closely with teams across Product, Engineering, Design, and Product Marketing, you will develop the systems, processes, and standards that enable teams to consistently execute high-quality work. Your hands-on approach and ability to operate from first principles will be essential in defining a long-term strategy for your area of expertise.

About BlacksmithAt Blacksmith, we revolutionize the way companies handle CI workloads. Our innovative products significantly enhance the speed and cost-effectiveness of GitHub Actions by leveraging our own global fleet of bare-metal machines, rather than relying on traditional cloud VMs.In just two years, we've achieved remarkable success, orchestrating tens of millions of Firecracker VMs monthly for over 1,200 companies and reaching an ARR of approximately $10M.Our infrastructure consists of thousands of bare-metal machines across various regions, efficiently scheduling over 30,000 vCPUs concurrently, while managing a petabyte-scale Ceph cluster in-house.Backed by $13.5M in funding from esteemed investors like Google Ventures, we pride ourselves on building a compact yet exceptional team.Our founding team boasts deep expertise in systems engineering and scalability, having previously developed search and ad infrastructure at Faire and managed large-scale distributed systems at Cockroach Labs.We are now expanding our CI infrastructure into a comprehensive platform, focusing on running agent sandboxes at scale and developing our own background coding agent.

The OpportunityRowspace is on the lookout for a pioneering Business Operations Lead to serve as a strategic ally to the founders. This is an essential role for a versatile and resourceful individual who thrives in tackling complex, high-stakes challenges and driving them to successful conclusions. You will collaborate across go-to-market strategies, product development, and financial operations, taking ownership of key business priorities as they arise.Your role will blend strategic thinking with hands-on execution; your ability to convert ideas into tangible results is critical. Whether it’s engaging directly with customers, constructing a financial model, or addressing team gaps, your proactivity and adaptability will shine through.Your ResponsibilitiesManage strategic challenges from inception to resolution, including go-to-market strategies, pricing models, market segmentation, and competitive analysis.Act as the analytical partner to the founders, creating the analyses and frameworks that inform key business decisions.Aggregate insights across the organization—customer feedback, sales pipeline, product engagement—and translate them into actionable recommendations.Engage in customer-facing interactions as necessary, including discovery calls, product demonstrations, onboarding sessions, and quarterly business reviews.Lead cross-departmental initiatives that lack a designated owner, ensuring that crucial tasks are executed effectively.Contribute to the recruitment and development of the team as the company expands.Your Profile3–7+ years of relevant experience, ideally in management consulting, investment banking, private equity, or a rapidly growing startup. You are the go-to individual for structuring and addressing complex problems.Outstanding analytical skills—capable of constructing models, analyzing markets, or reworking pricing strategies with ease.High level of initiative—self-motivated and proactive in identifying and pursuing important work.Strong writing abilities—adept at distilling complex information into concise memos or presentations that drive action.Comfortable navigating ambiguity and diverse tasks—ranging from competitive analyses to customer calls to recruitment pitches within the same day.An intellectual curiosity about financial services, eager to gain a deep understanding of the industry even without prior experience in the field.Benefits and PerksComprehensive medical, dental, and vision insurance401k retirement plan

As a rapidly growing fintech company, Prelim is experiencing an unprecedented annual growth rate of 2-3x. Our innovative platform facilitates seamless account opening and onboarding for banks nationwide. At this pivotal moment in our journey, we recognize that the informal systems that have served us thus far will not suffice for our ambitious future.Currently, the responsibility for project coordination, tracking, and maintaining our operational efficiency predominantly falls on our engineers, designers, and product leads. This arrangement is not sustainable as we scale.In the role of our inaugural Business Operations Lead, you will have the unique opportunity to establish our operational framework from the ground up. With no pre-existing playbook or team, you will define priorities, create scalable processes, and ensure that nothing is overlooked as we continue to expand rapidly.If you are eager to influence the scaling of a fintech startup and make a significant impact, we want to hear from you!

At Judgment Labs, we're revolutionizing the landscape of Agent Behavior Monitoring (ABM). Unlike traditional observability that merely tracks exceptions and latency, our innovative ABM technology identifies behavioral anomalies such as instruction drifts and loss of context retrieval in large-scale production environments.Our platform is relied upon by countless teams developing autonomous agents who need insights into their systems' performance after deployment. Rather than just reacting to incidents, our users analyze patterns across conversations and workflows, link regressions to specific interaction types, and identify failure points in their operational context.We have successfully raised over $30 million in funding within the last five months, backed by renowned investors like Lightspeed, SV Angel, Valor Equity Partners, and several industry leaders.

About depthfirstAt depthfirst, we are passionate about harnessing the power of software as the backbone of modern civilization. However, inherent vulnerabilities pose significant risks to its integrity and security. Our mission is to fortify software systems worldwide.We are pioneering intelligence-driven solutions to identify and mitigate critical software vulnerabilities. Our focus is on developing and scaling AI security agents capable of discovering zero-day vulnerabilities within extensive customer codebases and widely-used open-source software.Our leadership team comprises seasoned experts in data, infrastructure, security, and AI, featuring talent from renowned organizations such as DeepMind, Databricks, Square, and Faire. We invite motivated and thoughtful individuals to join us at the exciting crossroads of AI, security, and infrastructure.About This RoleAs a Business Operations Lead, your role will be pivotal in our strategic scaling during this exhilarating growth phase at depthfirst. This position is ideal for someone eager to learn, who thrives in a fast-paced environment, and enjoys juggling diverse tasks ranging from data analysis to operational execution and cross-functional collaboration.You will engage with various workstreams within Finance and Operations, taking ownership of initiatives that are vital for maintaining our efficiency in a rapidly evolving company. No task is too big or small, and this role offers substantial opportunities for professional growth as we expand.Your enthusiasm for this role stems from the fact that you will...Assist in analyzing key business drivers by extracting data, constructing models, and identifying successes and areas for improvement.Lead cross-functional projects encompassing GTM, product development, engineering, and more, ensuring progress and preventing any oversights.Steer operational initiatives that require a structured and accountable leadership approach, including vendor management, compliance workstreams, and process documentation.Serve as a crucial connector among teams, facilitating follow-ups, coordination, and resolution of obstacles.Take a hands-on approach to meet business needs, demonstrating comfort in both data analysis and practical operational tasks.

Location and Team Location: San Francisco, CA (In-office) Team: Revenue/GTM Operations Employment Type: Full-Time About Granola Granola builds tools that help people think and work more effectively. What began as an AI notepad has grown into a collaborative workspace and cognitive enhancement platform. Senior leaders often introduce Granola to their organizations, and adoption quickly spreads across teams. Today, Granola supports some of the fastest-growing companies worldwide, including Vercel, Cursor, Lovable, and Decagon. Originally designed in London, Granola now serves a primarily US customer base. The San Francisco office anchors our North American go-to-market efforts. Role Overview This is Granola’s first Revenue Operations hire in San Francisco. The role shapes our go-to-market approach and builds the operational foundation for sales. Expect hands-on work: designing frameworks, managing reporting, running operational cadences, launching sales motions, and ensuring the sales team has the tools they need. Strategic input will influence how Granola approaches the market, defining target audiences, segmenting markets, and identifying the right sales motions as we grow. The Revenue Operations Lead works closely with the VP of Sales, Account Executives, and partners with the GTM Engineering team in London. This position reports to the Head of GTM Operations in London. What You Will Do Lead key GTM processes. Design, develop, and improve operational workflows. Spot areas for improvement and put new solutions in place. Partner with Sales leadership. Work with the VP of Sales to boost revenue, surface effective strategies, and recommend adjustments as needed. Define Ideal Customer Profile (ICP) and segmentation. Clarify target audiences and deliver analyses that refine our ICP, supporting both inbound and outbound sales. Oversee territory and quota planning. Collaborate with Sales leadership to design territories and set goal metrics.

Cardless creates credit card and loyalty platforms designed to help consumer businesses build stronger customer relationships. The company works with partners such as Coinbase, Bilt, and Qatar Airways, integrating credit card experiences directly into partner offerings. Headquartered in San Francisco, Cardless has raised about $150 million from investors including Spark Capital, American Express, and Activant Capital. The team values curiosity, humility, and a sense of ownership. Employees are encouraged to take responsibility for their work in an environment that balances speed with thoughtful decision-making. Role overview The Finance Operations Lead manages daily fund flows, prepares reports for lenders and partners, and oversees the borrowing base process for Cardless and its brand partners. This is a hands-on, individual contributor position that emphasizes accuracy and timely execution. Sitting at the intersection of Finance, Capital Markets, Data, and Operations, this role ensures compliance with credit facility requirements and supports effective liquidity management. What you will do Oversee daily operations related to fund flows Prepare and deliver reports for lenders and partners Manage the borrowing base process across Cardless and partner programs Maintain accuracy and integrity in all funding flows and reporting Collaborate with teams in Finance, Capital Markets, Data, and Operations Focus on automation, controls, and building scalable processes Support compliance with all relevant credit facility requirements Who thrives here People who are meticulous and disciplined in their work Those comfortable handling high-volume, transaction-focused tasks Individuals skilled in modern data and banking platforms Professionals who prioritize process automation and strong controls Location This position is based in San Francisco.

About HandshakeHandshake stands at the forefront of the AI economy, serving as the essential career network for over 20 million knowledge workers, 1,600 educational institutions, and 1 million employers, including all Fortune 50 companies. Our platform is trusted to facilitate career discovery, hiring, and upskilling, spanning from freelance AI training opportunities to internships and full-time roles. Our unique value proposition has fueled remarkable growth, with plans to triple our Annual Recurring Revenue (ARR) by 2025.Why join Handshake at this pivotal moment:Influence the evolution of careers in the AI economy on a global scale, creating tangible impacts for your community.Collaborate with leading AI labs, Fortune 500 partners, and prestigious educational institutions.Be part of a dynamic team with leadership experience from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir.Contribute to the growth of a thriving business poised to generate billions in revenue.The RoleAs Handshake AI accelerates its expansion in the generative AI landscape, we seek a Growth Operations Lead to architect and scale strategic growth initiatives that enhance revenue, product adoption, and establish long-term market leadership. This position is both tactical and strategic; you will spearhead cross-functional initiatives to define and implement our growth roadmap, directly influencing the experiences of students, employers, and institutions interacting with our innovative AI-driven offerings.Take ownership of vital growth initiatives from conception to execution, working closely with teams across Product, Engineering, Operations, and Go-to-Market.Create and implement scalable growth systems, pipelines, and processes that adapt to shifting customer needs and market dynamics.Manage and optimize the complete growth funnel—from acquisition to activation—for key generative AI products and experiments.Analyze product usage, market trends, and operational performance to identify opportunities and prioritize initiatives.Work closely with Handshake AI’s leadership to define strategic direction, establish success metrics, and ensure accountability across growth initiatives.Tackle complex, high-priority challenges using a structured, data-driven methodology to establish standards of excellence as we scale new products and markets.

As a valued member of the Superhuman team, you will be required to work from our San Francisco Bay Area hub, collaborating in person three days each week.About SuperhumanSuperhuman, enhanced by Grammarly, is a cutting-edge AI productivity platform dedicated to unleashing the superhuman potential within everyone. Our suite of apps and intelligent agents integrates seamlessly with over a million applications and websites, offering tools like Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, our proactive AI assistant that understands context and offers automatic help. Established in 2009, Superhuman empowers more than 40 million individuals, 50,000 organizations, and 3,000 educational institutions globally, enabling them to eliminate busywork and concentrate on what truly matters. Discover more at superhuman.com and explore our values here.Your RoleYou will serve as the operational backbone of Superhuman's Mail division, turning strategic objectives into actionable plans, accelerating decision-making processes, and ensuring the successful implementation of our most impactful initiatives. As a trusted collaborator with the Executive Team, your role will involve fostering alignment, integrating AI efficiencies into our operations, and maintaining peak organizational performance. This position is located in our San Francisco hub and necessitates in-office attendance three times per week.Your ResponsibilitiesManage the Mail Operating System to enhance efficiency and clarityOversee and refine the business unit's operational rhythm (OKRs, business reviews, offsites, weekly forums) to ensure maximum focus and execution speed.Develop systems to provide leadership with real-time insights into business performance (dashboards, scorecards, planning frameworks).Integrate AI into essential workflows — testing and scaling tools that enhance productivity, improve decision-making quality, and minimize manual tasks.Transform data and insights into actionable recommendations that facilitate quicker, higher-quality decisions.Facilitate cross-functional collaboration and execution to guarantee successful project deliveryLead critical cross-functional initiatives as Project Management Officer (PMO) — from scope definition through delivery.

The Convening Operations Lead at Anthropic Institute manages the full cycle of event planning and execution in San Francisco. This position focuses on organizing gatherings that advance the Institute’s mission by bringing together diverse stakeholders for collaboration. Key Responsibilities Lead all stages of event planning, from shaping the initial concept to overseeing execution on the day of the event Handle logistics to keep each convening running smoothly Support collaboration among participants and partners throughout the process Location This role is based in San Francisco, CA.

About UsAt Physical Intelligence, we are at the forefront of integrating general-purpose AI into the physical realm. Our talented team comprises engineers, scientists, roboticists, and innovators dedicated to creating foundational models and advanced learning algorithms to enhance the robots of today and shape the physically-actuated devices of tomorrow.Your RoleAs a Controls Engineer, you will be pivotal in designing and implementing the algorithms that ensure our robots operate smoothly, predictably, and safely in diverse and uncertain environments.The Controls TeamOur Controls Team is responsible for developing and fine-tuning essential feedback and model-based algorithms, real-time processing loops, simulations, and actuator/sensor subsystems that contribute to the stability and reliability of our robots. Collaborating closely with research, hardware, and operations teams, you will troubleshoot complex system behaviors and ensure that our learning-based systems function under rigorous real-time constraints in unpredictable settings.Key ResponsibilitiesDesign and Implement Control Algorithms: Develop PID, LQR, MPC, inverse dynamics, and feedforward controllers.Model Development and Validation: Create and refine physical and inverse dynamics models for simulations and control design.Real-Time Loop Development: Write and optimize runtime control loops, including neural network-driven control.Robotic Integration: Integrate and tune robotic arms, mobile bases, teleoperation systems, and full-body platforms.Debugging System Behaviors: Diagnose and address hardware, software, and runtime issues using first-principles reasoning.Sensor/Actuator Subsystem Development: Collaborate with embedded systems, drivers, and communication protocols (CAN, SPI, I2C, Ethernet).Cross-Functional Collaboration: Partner with researchers, platform engineers, and operators to ensure consistent and reliable real-world performance.Support Research and Development: Prototype configurations, gather structured datasets, and work closely with researchers to iterate on solutions.

Thinking Machines Lab brings together scientists, engineers, and innovators with a track record in developing widely used AI products and open-source projects. The team has contributed to tools like ChatGPT, Character.ai, Mistral, PyTorch, OpenAI Gym, Fairseq, and Segment Anything. The company’s mission centers on advancing collaborative general intelligence to help people achieve more with AI tailored to their needs. Tinker, the company’s fine-tuning API, enables researchers and developers to adapt advanced AI models to their own data and algorithms. By handling the infrastructure, Tinker allows users to focus on customization, opening up capabilities that were once limited to a few specialized labs. As Tinker’s customer base and feature set grow, the team is focused on building a scalable platform and supporting an expanding community. Role overview The GTM Strategy & Operations Lead will build and refine the commercial structure for Tinker. This person will design strategies and processes that turn organic product adoption into a consistent, scalable revenue stream. The role involves shaping how Tinker’s fine-tuning capabilities are packaged, priced, launched, and sold across different customer segments. Collaboration with product, engineering, and research teams is central to the work. Tinker is designed for technically sophisticated users. The GTM lead must be comfortable discussing training infrastructure and understand how developers evaluate and adopt new tools. What you will do Develop and execute commercialization strategies for Tinker, including pricing, packaging, and launch plans based on market and competitor analysis. Create go-to-market approaches tailored to different types of customers. Manage partnerships to expand Tinker’s reach and open new channels for demand. Design and oversee customer pilots, onboarding, and expansion playbooks to move accounts from testing to production use. Produce commercial playbooks to help customer-facing engineers and FDEs position and sell Tinker effectively. Set and track success metrics for launches and GTM projects, running experiments to test assumptions about pricing and product packaging.

Note: We are excited to facilitate this recruitment for our esteemed client. This position is directly with Arena Intelligence, not People Culture Talent. We look forward to connecting skilled professionals with this remarkable team!The RoleArena Intelligence is redefining the landscape for assessing AI model performance in practical applications. Originating from UC Berkeley’s SkyLab, our platform, Arena.ai, has established itself as the benchmark for AI model evaluation, gaining the trust of researchers, developers, and enterprises that are paving the future of artificial intelligence.Our mission is to create API-driven services tailored for enterprise clients. We aim to deliver premier machine learning products (like Arena Max) that align with their specific business needs.In this pivotal role, you will be responsible for the foundational infrastructure that transforms our research capabilities into enterprise-ready products. This is a unique opportunity to be part of the developer/enterprise team from the ground up. You will collaborate directly with founders and early customers to shape our offerings.What You’ll DoDevelop API-centric products from inception, focusing on creating low-latency, high-reliability APIs for leaderboards, models, and arenas.Tackle complex streaming challenges, including handling SSE/streaming responses from diverse providers, ensuring partial failure recovery, mid-stream fallbacks, and consistent response normalization.Deliver enterprise-grade infrastructure by implementing expected features such as rate limiting, authentication, usage metering, cost attribution, audit logging, and SOC2 compliance.Enhance observability by integrating distributed tracing, latency analysis, token-level usage tracking, and real-time dashboards for comprehensive insights.Develop AI-focused products by integrating with our core evaluation platform, Arena data, and customer-specific benchmarks, while collaborating with the research team to evolve innovative concepts into robust products.Contribute across the tech stack, particularly in backend development for our Leaderboards and Evals platforms, ensuring a cohesive architecture for our public and private data systems.What We’re Looking ForA minimum of 4 years of backend engineering experience, with substantial experience in distributed systems, infrastructure, or developer-centric platforms.Proficiency in Go and familiarity with other programming languages.

The Bouqs Company is hiring a Floral Operations Lead for its San Francisco retail location. This role manages day-to-day store operations, aiming for both efficiency and profitability. The position plays a key part in supporting the company’s broader business goals. Key Responsibilities Oversee all aspects of store operations to maintain smooth workflows and achieve strong financial results Guide and motivate the store team, working toward sales targets and revenue growth Serve as the main point of contact between the store and headquarters, managing communications on issues that affect the store Uphold high standards for customer service and operational quality Location This position is based in San Francisco, CA.